Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Job Purpose

Ops COO – NRU unit is the nostro reconciliation hub for DBS group. The unit has two functions:- Nostro account reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS. The main focus for this role is to perform the day-to-day reconciliations activities and conduct first level investigation on nostro breaks.

Responsibilities

• To have understanding on Nostro reconciliation processes and principles
• Perform Nostro reconciliations/investigations and ensure daily Service level Agreements are duly met
• Attend to BAU escalation and Nostro reconciliation enquiries, ensuring breaks
• resolution within reasonable timelines independently.
• To engage stakeholders pro-actively on Nostro reconciliation matters and provide support whenever required.
• Enhance Nostro reconciliation automation via close collaboration with stakeholders to create auto-matching rules
• Perform data analytics on internal and external data to derive actionable insights for process improvements and BAU issues resolution
• Performs the monthly General Ledger Attestation (GLAO) ownership process.
• Handling of ad hoc tasks when required

Requirements

• Min 3 years of relevant working experience in Banking Operations with experience in nostro reconciliation or banking operations, using SmartStream TLM system or other reconciliation systems will be highly beneficial.
• Ability to collect and analyse data and make recommendations.
• Able to independently engage Support & Business Units on reconciliation matters as well as to escalate and articulate issues and proposed resolutions.
• Essential that written, spoken and listening skills are very strong. Demonstrate effective presentation skills, comfortable with audience of senior level professionals.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Responsibilities:

• Support senior bankers/ associates to build and develop effective relationships with our clients and other key stakeholders – internal as well as external

• Provide coverage, sales and marketing support (to the senior bankers and associates) for in-scope banking products, including cash management, trade, traditional credit, debt capital markets, derivative & vanilla markets (across rates, FX, commodities) as well as futures and options product offerings. Ensure seamless execution of transactions from initial pitch through to close.

• Drive the Know Your Client (KYC) process, which includes co-ordination internally with the onboarding teams and product partners to ensure timely approvals of the KYC submissions for renewals, remediation and onboarding of new clients. This also includes detailed client screening and associated disposition processes

• Conduct comprehensive client analysis and research to identify business needs/opportunities for both existing and prospect clients and be able to help convert client analysis into concrete banking solutions that fit well with our risk/return parameters

• Support Senior Bankers in conducting industry research as well as be abreast with the latest developments on our clients, their competitors, the regulatory and macroeconomic environment

• Provide support to the Senior Bankers on strategic initiatives such as onboarding of new clients, researching prospect names as well as developing forward looking account plans for clients

• Provide support on the balance sheet approval process and be able to coordinate with the various teams in creating the submission paper/ back-up material, including modelling scenarios for risk, return and capital purposes

• Co-ordinate internally across the various lines of business, including credit, legal and other teams, ensuring delivery of best-in-class services and solutions are being offered to our clients

Required Qualifications, Capabilities and Skills

• Bachelor Degree in Finance, Economics, or other related fields

• Minimum one year of experience of covering large Singapore corporates with an understanding of banking products

• Strong awareness of external tools essential to drive the client agenda. e.g. Dealogic and Coalition market data analysis, Rating Agency analysis, economic data, brokerage reports, etc.

• Strong team player with the ability to take ownership of tasks, which includes having sound commercial sense, a good set of influencing skills and the ability to build trust with clients as well as internal stakeholders, a proven track record of managing cross cultural environments and being able to foster inter-department collaboration/behavior

• Able to perform under pressure, has the ability to multi-task and work effectively across geographies/time zones

• Must possess a strong risk and control focused mindset with clear track record of working in a private side Commercial & Investment Banking framework

• Display consistently high standards of personal integrity and commercial judgment

• Excellent communication skill to effectively interact with senior professionals, clients and key stakeholders in other lines of business

Preferred Qualifications, Capabilities and Skills:

• Relevant Tertiary Qualifications

• Product knowledge, particularly on financial/debt capital markets, credit assessment skills and prior experience running syndicated/club lending transactions will be a distinct advantage

• Candidates with relevant internship experience can also be considered

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d6a31c35ea0649bef000af347c889e8

Job Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems;
• Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes;
• Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness;
• Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training;
• Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations;
• Support audits, monitor contractor compliance with policies, and ensure project governance;
• Provide maintenance and technical support for systems, including process automation and troubleshooting;
• Collaborate with external parties and ICT providers for system enhancements and maintenance;
• Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
• Strong knowledge of application support, SDLC, and IT project implementation;
• Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA);
• Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects;
• At least 5 years of experience as an IT System/Business Analyst or equivalent;
• Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Main Responsibilities:

• Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.
• Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.
• Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects
• Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
• Proactive communications and status update to business stakeholders, and IT management.
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams. Provide link between end users and development team regarding software functionality.
• Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.
• If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements:

• Minimum 3 years Experienced
• Bachelor’s degree in Computing / Information Systems or related field
• Excellent communications skills both written and spoken, and presentation skills
• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
• Knowledge/experience in Low-code technology, Dashboarding tool (Qliksense etc), data analytics techniques
• Knowledge/experience in the Shipping/logistics industry will be advantageous

Interested parties, please click the "Apply Now" below,

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Training & Competency Team is responsible for the competencies and due diligence monitoring of sales process and supervisory duties of our tied sales force, including provision of shared services to the Income Advisory Group (IAG) set-up. The Training & Competency (T&C) Team reports to the Head of Distribution Talent Centre, led by a Team Lead.

Description

He/she will be part of the Training & Competency Team, and is responsible in the enhancement of end-to-end business processes on the sales submission tool/system, with focus on sales advisory process, undertaking the following:

• Collaborating with stakeholders to gather and document business requirements relating to sales advisory process and the e-submission flow.
• Liaising between IT teams and business units to ensure alignment and effective communication. Translate business needs into functional specifications and user stories that are actionable for development teams.
• Developing and maintaining project documentation, including user story development, specifications, workflows. and user manuals
• Write clear, concise, and well-defined user stories that capture business requirements and deliverables.
• Ensure user stories include acceptance criteria, defining the scope and expected behavior of features.
• Collaborate with product owners, development teams, and stakeholders to refine and validate user stories throughout the project lifecycle.
• Develop and maintain clear documentation of business requirements, functional specifications, process maps, and user manuals for IAGSS/ DTC / Training & Competency
• Assisting in system testing and user training to ensure successful implementation
• Preparation of test case scenarios
• Responsible of a robust User Acceptance Testing, with proper documentation
• Providing ongoing support and troubleshooting for implemented solutions
• Provide training and support to end-users on new systems or process changes, working with trainers
• Assist troubleshooting for implementation solutions and assist in rectifications

Requirements (Qualifications & Skills):

• Diploma or Degree in Business Administration, Information Technology, Finance, or a related field
• 3+ years of experience in business analysis, process improvement, or related fields.
• Proven experience writing user stories and working in an Agile environment.
• Experience with business analysis tools and software (e.g., JIRA, Confluence, Microsoft Visio, etc.).
• Familiarity with Agile or Waterfall project management methodologies.
• Understanding of system integration, databases, and software development life cycle (SDLC).
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
• Strong problem-solving abilities and critical thinking skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in insurance industry and/or licensed financial advisors submission processes will be an added advantage.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Agile).

Responsibilities:

• Supports team task to support laboratory operation and infrastructure in the areas of examples: Equipment, Data Systems, Method) needs
• Participates in the management of laboratory equipment and computerized systems in QC laboratory to ensure business continuity and system data maintenance e.g., Empower, LIMS, SAP and equipment maintenance/calibration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author and execute qualification and equipment qualification documentation / method transfer (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)
• Supports preparation and participate in internal/external audit, audit responses, to enable a successful audit outcome
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable. Lead/supports CI initiatives to enable laboratory performance metrics
• Carry out any other task as assigned by Line manager

About You:

• University Degree in Science related discipline (E.g.: Chemistry, biology, pharmaceutical sciences, or equivalent experiences)
• Minimum 1 - 3 years of pharmaceutical experience in a Quality Control Function
• Experienced in Regulatory/ Pharmaceutical requirements
• Analytical thinking with basic problem solving and writing skills
• Motivated and independent
• Basic GMP knowledge/Experience on QC Lab Equipment and Method transfer
• Good communication skills and Strong ability to work cross functional teams
• Ability to work towards timeline
• Based in Tuas

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Gather and compile data from diverse sources, including databases, surveys, and reports, to create a comprehensive view of performance
• Analyze data to identify trends, patterns, and insights that inform strategic initiatives
• Utilize statistical tools and software to interpret complex datasets and deliver clear findings
• Prepare and present insightful reports based on data analysis to stakeholders at all levels
• Create compelling visualizations, charts, and graphs to effectively illustrate key findings and support decision-making
• Provide actionable insights and recommendations that enhance business performance and drive growth
• Collaborate with various departments to understand their data needs and ensure alignment with organizational goals
• Work closely with team members to enhance data collection methods and improve overall analysis processes
• Support ongoing projects by delivering data-driven insights that inform strategies and initiatives
• Stay updated on industry trends and best practices to continually enhance analytical techniques and tools

JOB REQUIREMENTS

• Diploma in Business, Finance, or a related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Basic knowledge of data analysis tools (e.g., SQL, Python, R) is a plus
• Good communication and presentation skills

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UXUI designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

The ideal candidate should have/be:

• Typically 3-6 years IT working experience
• Experience with running Agile projects is a plus
• Experience with projects involving data analytics is a plus
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Interested parties, please click the "Apply Now" below .

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Interpret data and provide detailed reports, visualizations, and summaries of findings
• Use statistical methods, predictive modeling, and data mining techniques to uncover actionable insights
• Create comprehensive reports, dashboards, and presentations to communicate insights and recommendations to stakeholders
• Collaborate with different departments to understand their analytical needs and provide data-driven recommendations
• Assist in the development of business strategies by analyzing market trends, customer behavior, and operational performance
• Support the decision-making process by providing analytical inputs for new projects, investments, or changes in business operations
• Conduct research on industry trends, market conditions, and competitors to provide context for business strategies
• Present complex analyses and insights in a way that is easy to understand for non-technical stakeholders
• Provide forecasts and scenario analyses to guide risk management and decision-making processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a deep understanding of data analysis techniques and tools
• Knowledge of statistical methods, financial modeling, and business intelligence
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Core Roles:

• Requirements Gathering: Identifying, documenting, and validating business requirements to ensure that IT solutions meet the needs of the organization.
• Process Analysis: Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for automation.
• Solution Design: Collaborating with stakeholders and IT teams to design solutions that address business problems and meet requirements.
• Testing and Validation: Ensuring that solutions meet the specified requirements through testing and validation processes.
• Documentation: Creating detailed documentation, such as functional specifications, user manuals, and training materials.

Specific Responsibilities:

• Stakeholder Management: Building relationships with stakeholders to understand their needs and expectations.
• Data Analysis: Collecting, analyzing, and interpreting data to support decision-making.
• Risk Assessment: Identifying and mitigating risks associated with projects and initiatives.
• Change Management: Assisting in the implementation of changes and managing stakeholder resistance.
• Project Management: Contributing to project planning, execution, and monitoring.

Responsivity:

• Adaptability: Being able to adapt to changing business needs and priorities.
• Communication: Effectively communicating with stakeholders and technical teams.
• Problem-Solving: Identifying and resolving issues and challenges.
• Analytical Skills: Analyzing complex data and information to draw meaningful conclusions.
• Attention to Detail: Ensuring accuracy and completeness in documentation and analysis.

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

This is a 12-months contract position as a Senior Data Analyst.

Job Description:

• Lead a high-performing Data & Analytics team to design advanced visualizations and analytical models;
• Collaborate with teams to identify and deliver impactful analytical use cases, translating findings into actionable insights;
• Analyze large-scale (PB-scale) datasets using proprietary and open-source tools;
• Operate in a fast-paced environment, ensuring timely delivery of solutions.

Job Requirements:

• Degree in Mathematics, Statistics, Computer Science, Engineering, or related fields;
• 8+ years of experience in advanced analytics and team supervision;
• Skilled in problem-solving, abstract thinking, and analytical techniques for operational improvements;
• Strong communication, presentation, and project management abilities;
• Expertise in tools like R, SAS, Tableau, PowerBI, SQL, Python, or similar platforms;
• Expertise in DB tools and programming like SQL, Neo4J, VBA, C++, Java, Python.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We are looking for an experienced IT Business Analyst to play a key role in the development and deployment of a new healthcare IT product. The successful candidate will possess strong skills in requirements gathering, project and stakeholder management, and coding, with an ability to bridge the technical and business aspects of product development and deployment.

Key Responsibilities:

Requirements Gathering & Analysis:Engage with stakeholders to collect and document comprehensive business and technical requirements for the new product.

Project Management: Oversee the development and deployment phases, ensuring adherence to timelines, budgets, and project goals.

Stakeholder Management: Serve as the primary liaison between technical teams and business stakeholders, translating complex technical details into business terms and vice versa.

Development & Coding:Contribute coding expertise in Python and object-oriented programming languages like Java. Full stack development skills are highly valued for supporting development teams.

UI/UX Understanding:Provide input and contribute to the design and development of user interfaces, ensuring alignment with user needs and product functionality.

Quality Assurance:Participate in quality assurance processes, from developing test cases to ensuring thorough testing is conducted for high-quality product outcomes.

Problem Solving: Address challenges independently, thinking critically and providing practical solutions under tight timelines.

Communication & Presentation:Communicate effectively with diverse teams and present technical information in a clear, business-friendly manner.

Adaptability: Maintain effectiveness in a fast-paced, high-stress environment with dynamic project requirements.

Collaboration: Work collaboratively within a diverse, cross-geographic team environment to ensure the product is built and deployed to meet customer needs.

Your Profile

Minimum of 3 years in large-scale IT projects, ideally involving new product development and deployment. Healthcare industry experience is advantageous.

Technical Skills

· Proficiency in coding with Python and object-oriented programming languages like Java.

· Full stack development experience.

· Familiarity with UI/UX design and development.

· Knowledge and experience in quality assurance practices.

· Understanding of healthcare processes and domain expertise is a plus.

· Proven experience working in an agile development environment.

Soft Skills:

· Strong problem-solving abilities.

· Capability to articulate technical concepts in layman’s terms.

· High tolerance for stress and adaptability to rapid changes.

· Excellent communication, presentation, and interpersonal skills.

Preferred Attributes:

· Independent, proactive problem solver.

· Strong organizational skills with the ability to prioritize effectively.

· Experience collaborating with cross-functional and geographically distributed teams.

Job Description:

• Lead a high-performing Data & Analytics team to design advanced visualizations and analytical models;
• Collaborate with teams to identify and deliver impactful analytical use cases, translating findings into actionable insights;
• Analyze large-scale (PB-scale) datasets using proprietary and open-source tools;
• Operate in a fast-paced environment, ensuring timely delivery of solutions.

Job Requirements:

• Degree in Mathematics, Statistics, Computer Science, Engineering, or related fields;
• 8+ years of experience in advanced analytics and team supervision;
• Skilled in problem-solving, abstract thinking, and analytical techniques for operational improvements;
• Strong communication, presentation, and project management abilities;
• Expertise in tools like R, SAS, Tableau, PowerBI, SQL, Python, or similar platforms;
• Expertise in DB tools and programming like SQL, Neo4J, VBA, C++, Java, Python.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Key Responsibilities:

• Contribute to the successful implementation of digital initiatives.
• Collect and analyze data to identify opportunities for streamlining operations, enhancing user productivity, and improving the overall user experience.
• Work closely with Technology and Quality Assurance teams to ensure each release meets quality standards and is operationally ready during UAT reviews.
• Monitor and track the progress of projects, issues, and action items.
• Assist in the development and upkeep of project plans, timelines, and budgets.
• Identify and escalate risks or issues during execution and follow up on actionable items and mitigation strategies
• Collaborate with stakeholders across different departments to ensure project alignment and successful delivery.
• Oversee daily execution of change management activities, including communication campaigns, training programs, content creation, and stakeholder engagement workshops to ensure business readiness and foster adoption.
• Any other ad-hoc duries as assigned by supervisor

Job Requirements:

• Experience in digital transformation project management and executive roels
• Strong stakeholder management skills

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• To perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner; Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors; Perform other duties as and when assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)

Additional info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

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