Key accountability

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience in Bank

3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities

1) Re-engineer the end-to-end process, analyse and review operations solutions

2) Implement automation agenda to transform consumer banking operations across Bank

3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organised and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Excellent opportunity to join a leading investment bank
• 6 months contract for a start, extendable and convertible to permanent

About Our Client

Our Client is a leading global financial institution that delivers a broad range of financial services across investment banking, securities, investment management and consumer banking.

Job Description

• Individuals are required to develop a strong product, industry, and technical knowledge in order to facilitate the transaction flow and to anticipate and avoid potential trade problems.
• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Monitor and control operational risk throughout the trade processing life cycle
• Collaborate with our technology and business partners to enhance systems and workflows

The Successful Applicant

• Bachelor's degree
• Minimum 1 year of with Trade Support / Documentation expeirence (within Commodities)

What's on Offer

• Excellent opportunity to join a leading investment bank
• Work directly with institutional clients, sales & trading desks
• 6 months contract for a start, extendable and convertible to permanent

Contact

Amber Chang (Lic No: R1984307/ EA no: 18C9065)

Quote job ref

JN-112024-6590814

Phone number

+65 6541 9921

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description:

• Conduct desktop research, focused on Asia
• Conduct due diligence / compliance according to client's requirements
• Conduct mass screening and verification of records
• Thorough review of reports, news articles and library resources
• Verify information, provide business insights and generate reports according to client’s requirements
• Render general administrative support and operational work
• Help provide business insights and improve operational efficiency

Requirements:

• Candidates should possess a Diploma and above
• Strong command of English required
• Need to Bilingual in Chinese, as translation maybe required
• Interest in current affairs, business news, general knowledge
• Be Meticulous, attention to information/data
• Preferably have basic understanding of business finance/accounting
• Able to work independently, Work From Home option

The SOC Analyst will be responsible for monitoring, detecting, and responding to security threats and incidents in a 24/7 Security Operations Center.

Responsibilities:

• Continuously monitor and analyze system activities and security alerts from SIEM and EDR tools to identify malicious activity.
• Analyze security events to identify and response to potential threats and vulnerabilities in real-time.
• investigate security incidents, determining the scope and impact, and take appropriate action to mitigate risks.
• Document all incidents and responses, maintaining clear records for future reference and analysis.
• Conduct threat hunting activities to identify indicators of compromise (IOCs) and unusual patterns of activity.
• Stay current on emerging threats and vulnerabilities, adapting monitoring strategies as needed.
• Develop scripts and optimize SIEM rules to automate triage and analysis
• Participating in post-incident reviews to evaluate response effectiveness and recommend improvements.

Requirements:

• Diploma or Bachelors degree in Cybersecurity, Information Technology, or related field.
• 1+ years of experience as SOC Analyst, with familiarity in SIEM and EDR tools.
• Strong knowledge of cybersecurity principles, incident response methodologies, and network protocols.
• Proficiency in network communications, log analysis, scripting (Python, PowerShell etc).
• Relevant certifications (e.g., GSEC, GCIH, GCIA) preferred.
• Excellent problem-solving, analytical, and communication skills.
• Willing to work in a 24/7 shift environment
• Able to work 12-hour shifts, including nights, weekends, and holidays as needed.
• Ability to work independently and as part of a team in a fast-paced environment.

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

JOB SUMMARY

RESPONSIBILITIES

• Support and provide strategic inputs to the Head, Fraud Risk Management to shape fraud risk strategy and establish the sustainable approach & infrastructure to manage fraud risks for the country, across channels and products within the Retail Clients segment.
• Support implementation of fraud risk strategy, with the ‘best in class’s tools, analytical solutions & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.

Business

• Support effective fraud risk management strategies, implementation of Fraud Risk Management framework and communication across products and channels.
• Support a proactive, independent, balanced and a fraud risk awareness culture within the organisation.
• Ensure that gross and residual fraud risks are understood and agreed with the respective business heads in the country and group.

Processes

• Support and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for fraud risk management.
• Work closely with the hubs and group fraud risk management teams on the end-to-end fraud processes work seamlessly, efficiently and effectively.
• Build and manage sustainable and accurate country-level fraud MIS and analytics, fraud loss reporting and regulatory reporting.
• Support effective and robust fraud preventive and detective controls through the use of data analysis, fraud analytics
• Support fraud risk governance considering fraud risk assessment for new and related changes across processes, products, channels within Retail Clients segment.
• Manage risk and control activities such as Risk and Control Self-Assessment (RCSA) and Residual Risk Assessment (RRA) for fraud related processes within appropriate timeframe and escalate to relevant stakeholders/ committees.
• Support fraud risk oversight on transaction and application fraud, including as rule management and performance activities.​​​​​​​
• Act quickly and decisively for fraud investigation and correction, including fraud response, investigation, recovery.
• Involve in Anti-Scam Centre (ASC) co-location related activities, including working with law enforcement agencies and other member banks to trace funds and effectively save funds for fraud & scam victims.
• Manage fraud prevention and detection activities, including client and staff continuous fraud education, training and awareness.
• Build and manage sustainable and accurate country-level fraud MIS and analytics, fraud loss reporting and regulatory reporting.
• Identify and track Key Performance Indicators (KPIs) and Objectives & Key Results (OKR) to support fraud risk strategy and daily operations.
• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.

​​​​​​​Risk Management

• Identify and share industry best practices and work with the businesses for their feasibility and implementation.
• Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud.
• Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
• Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis.
• Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards.
• Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country.
• Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite.
• Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.

Governance

• Ensure oversight across compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines.
• Support in assessing the effectiveness of the governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• Embed the Group’s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture.
• Support for satisfactory closure of issues/ gaps arising from Internal Audits, peer reviews and regulatory reviews for the country.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal Stakeholders

• Country Business and Product teams supporting the Retail Client segment
• In country governance forums (or other forums, as may be applicable)
• Client Experience, Client Care Centre, Branch Operations, Design Thinking & Process Improvements
• Risk Operations teams
• Fraud Risk Surveillance Centre (FRSC) & Global Business Services (GBS) partners and group teams
• Client Due Diligence Operations
• Internal IT partners supporting the Retail Clients business
• Legal & Compliance

External Stakeholders

• Auditors and Regulators
• Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks
• Law Enforcement agencies
• Peer banks
• Suppliers, vendors and consultants

Our Ideal Candidate

• 3+ years’ of work experience in banking fraud risk management and fraud operations
• Well verse with data analysis and performing fraud investigation work.
• Demonstrate ability to think/ act outside the box and eagerness to learn at a fairly face pace environment.
• Strong communication skills, both written and oral.
• Fast learner with the ability to think out of the box and provide solutions.
• Strong inter - personal skills and confident communicator.
• Self-motivated and ability to prioritize and self-manage.
• Ability to positively engage and build rapport with clients.
• Has a clear understanding of the client needs been serviced.
• Able to take ownership of issues / tasks and drive to completion

Role Specific Technical Competencies

• Market Knowledge: – Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.
• Business Strategy and Model: – Awareness and understanding of Standard Chartered CPBB Clients business and that of peers in the industry
• Risk Management and Control: – The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank
• Governance, Oversight and Controls: – Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Operations through both directly-managed and virtual team
• Regulatory Framework and Requirements: – Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role of Team Head, Fraud Risk Operations & Analytics.
• Analytics: - Usage of Analytics or other analytic tools to effectively manage fraud risk
• Non-technical skills: - Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions & borders

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.

• Document requirements specifications using high-maturity methods, processes and tools.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

Education and Experience Required:

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.

• Minimum of 2 to 5 years of related experience or a master's degree and up to two years of experience.

Internal ref: 9050

Regards,

Lini

Recruitment Consultant

R22108463

+ 65 87802514

• Perform Know Your Customer (KYC) due diligence for new and existing clients across APAC region, either as a Maker or Checker, including periodic reviews.
• Execute thorough checks and due diligence on clients, identifying potential Politically Exposed Persons (PEPs) and adverse news that could impact company's reputation.
• Liaise with the Front Office and Client Office Teams to gather and verify KYC documentation and information.
• Raise complex cases to APAC Compliance or Head Office Financial Security for further advice, clarification, or validation when necessary.
• Input and maintain client static data/accounts in the KYC database, ensuring accuracy.
• Perform monthly reconciliations of KYC status versus opened accounts, and generate ad-hoc reports as required.
• Alert managers promptly to potential issues and escalate as necessary.
• Develop strong working relationships with internal stakeholders to ensure excellent customer service delivery.

Requirements:

• Prior experience in corporate banking

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Minimum 1 year of work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=807bf43baa966ba34e37bd0d5c046345

The Company

Our client is a prominent player in fund management and developing property solutions in the logistics sector across the region. It has formed a joint venture with a leading property developer in the region to venture into the creation of development funds within the Industrial & Logistics sector.

The Role

Reporting to Fund/Investment Manager, you will support the manager in evaluating, structuring, executing, and managing investments.

• Responsible for building and/or reviewing financial models and financial analysis.
• Preparation of approval papers for investment proposals, including market research, deal structuring, business case analysis, financial analysis, sensitivity analysis, and risk assessment.
• Execution and management of investment deals, including conducting appropriate due diligence.
• Liaising with various functions within the joint venture as part of the fund management scope, including with development, leasing, finance, and asset management teams.
• Participate in capital raising for existing and future funds including drafting and preparation of prospectus, information memorandum and responses to investors' Q&A / due diligence.
• Assist the Fund / Investment Manager in drafting periodic reports to investors and relevant regulators.
• Monitoring of investment performance and ensuring compliance with investment standards and regulatory requirements.
• Research and monitoring of market trends, competitors, risks, and other relevant areas relating to existing and future investments / funds.

Your Profile

• Degree in Real Estate, Finance, Accounting, Economics, Business or equivalent.
• Minimum 4-5 years of experience in fund management, real estate investment and corporate finance is preferred.
• Proficiency in financial modelling.
• Organized with strong written and verbal communication skills.
• Meticulous and able to work independently with tight deadlines in a fast-paced environment.
• Professional certification in Real Estate, Accounting or Finance is an added advantage.

We are looking for a Senior Analyst, Portfolio Management to join our client’s team, responsible for driving portfolio performance and supporting strategic investment decisions across the business.

Our client is a rapidly expanding self-storage provider and part of a private equity-backed portfolio, entering an exciting growth phase. You’ll work closely with cross-functional teams and provide key insights to help shape the company’s future direction.

Key Responsibilities:

1. Portfolio Management:

• Track and optimise portfolio performance using key metrics.
• Conduct portfolio rebalancing to maximize returns and mitigate risks by monitoring market conditions and regulatory shifts.
• Benchmark portfolio performance against industry standards to ensure competitive positioning.
• Support M&A, divestitures, and strategic investment decisions.

2. Data Analytics & Governance:

• Provide data-driven insights for portfolio optimisation.
• Maintain a strong financial reporting framework for data integrity and reliable decision-making.

3. Financial Strategy:

• Develop strategies to enhance portfolio performance.
• Support budgeting, forecasting, and capital allocation processes.
• Conduct in-depth financial analysis, including scenario modeling, market evaluation, and portfolio trend analysis to identify value-creation opportunities.

4. Stakeholder Management:

• Prepare and present detailed reports and recommendations to senior leadership.
• Collaborate with internal teams to ensure alignment of portfolio strategies with overall corporate goals.

Key Skills:

• Strong analytical skills, with a data-driven approach to decision-making.
• Proficiency in financial modelling, forecasting, and Excel, with a high level of accuracy in analysis and reporting.
• Adaptability in fast-paced environments, adjusting strategies to meet evolving market conditions.
• Excellent communicator and team player with a growth mindset and commitment to excellence.

Desired Qualifications:

• Bachelor’s degree in Finance, Real Estate, or Business Administration; an advanced degree such as an MBA or a Master’s in Finance is advantageous.
• Minimum 5 years of experience, preferably with asset or fund management firms

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Responsibilities:

· Support daily compensation activities, including reviewing transactions in the HR system, and performing data analysis and reporting.

· Contribute to compensation processes, such as bonus planning, annual salary reviews, equity planning, and promotions.

· Perform market research and analysis to validate compensation recommendations with data-driven insights.

· Offer compensation support to HR teams and business units as needed.

· Ensure adherence to global policies and guidelines.

· Assist with global, regional, and local projects as required.

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 5 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

1st Headcount: Cards Tech System Analyst

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Practical Experience in Fraud system
• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Key Domain/ Technical Skills:

• Mainframe – online and batch processing
• Credit Card domain knowledge

=======================================================================

2nd Headcount

Job Requisition: Cards System Analyst

Job Description

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Application development lead
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Cards Issuing Application development lead

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Mainframe – online and batch processing
• Credit Card domain knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Verify trade details to ensure the accuracy of booking requests.
• Generate and reconcile trade confirmations in accordance with International Swaps and Derivatives Association (ISDA) templates.
• Accurately and promptly complete settlement tasks and daily rate revaluations.
• Address transaction processing issues by coordinating with the appropriate department and collaborating on a resolution.
• Conduct regulatory controls, account reconciliations, and record retention activities in compliance with established policies.
• Prepare and submit internal and external regulatory reports on a periodic basis.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Summary

We are looking for an experienced Business Data Analyst to be a part of Risk Management Team and to work for projects with a leading bank.

Mandatory Skill-set

• A Bachelor’s or Master’s degree in Business or Computer Science;
• At least 2-4 years of experience as a Business, System or Data Analyst within banking industry;
• Have a good understanding of data analysis and reconciliations;
• Must be proficient in the UAT process and overall UAT management of UAT;
• Very good proficiency in SQL queries/scripting and able to extract data from databases;
• Good Understanding of Stakeholder management and requirements gathering;
• Strong team player with good interpersonal skills.

Desired Skill-set

• DataMart or Banking products experience and knowledge.

Responsibilities

• Work within Risk Management team and work collaboratively in cross-functional teams to become an effective “bridge” between users and technology;
• Able to prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template;
• Should collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team;
• Responsible to handle large volume of data for analysis, reconciliation and testing;
• Actively partner the team in the solutioning process to ensure that the business solutions are properly implemented in line with the user needs;
• Responsible for overall UAT management in terms of timelines, batch runs and managing the testing results;
• Responsible for understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

• MNC
• South
• Working Experience with Tableau and Excel is necessary!

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Quantative Risk Analyst.

RESPONSIBILITIES:

• Collaborate with team members to develop and implement risk management frameworks and tools to aid decision-making.
• Conduct risk analysis and research, leading and managing projects for timely execution.
• Engage with asset management, investment, treasury, and finance teams to analyze risk impacts and financial performance.
• Perform both qualitative and quantitative risk assessments for the Group’s portfolio using various models (e.g., Value at Risk, stress testing).
• Provide independent assessments for acquisitions and divestments.
• Review methodologies and set benchmark hurdle rates for investment evaluation.
• Conduct financial modeling and prepare quarterly risk reports and presentations for risk committees and the board of directors.

REQUIREMENTS:

• Bachelor's Degree in Business, Finance, Accountancy, Economics, Mathematics, Statistics, Real Estate, or related quantitative fields.
• 4-8 years in analytical or investment roles, ideally in quantitative risk management (credit/market/liquidity) within financial institutions. Experience in real estate investment, project financing, equity research, corporate finance, or property valuation is also considered.
• Strong quantitative and qualitative analytical skills, with proficiency in financial modeling (scenario analysis, stress-testing, VaR, CAPM).
• Excellent research abilities, problem-solving mindset, and attention to detail.
• Advanced Excel modeling skills.
• Good communication and interpersonal skills with the ability to multitask across different projects.
• Proficiency in programming languages such as VBA or Python.
• Professional certifications like FRM, PRM, or CFA are advantageous.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$8,200 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

ROLES & RESPONSIBILITIES:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out

- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.

- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

- Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

- Working/shift hours are 10am-10pm, 4 days a week

- Able to work rotating shift hours including weekends and public holidays

Key Responsibilities:

Functional Support:

• Understand business needs and translate them into technical requirements.
• Analyze and design for new enhancements/functionalities.
• Data mining and testing to ensure new enhancements/ functionalities to meet business needs.
• Work with users and developers to improve processes and functionality.

Technical Support:

• Assist with Java application development and troubleshooting after post-implementation.
• Write and optimize SQL queries for reporting and data analysis.
• Support users with technical issues and work on improving system performance.

Problem Solving:

• Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation.
• Help analyze operational problems and suggest improvements.

Teamwork:

• Work closely with both technical teams and business users to ensure smooth communication.
• Contribute to system improvements and process automation.

Skills and Requirements:

• Knowledge of Java and Cobol Mainframe programming
• Experience with SQL databases and query writing.
• Good functional business analysis skills and attention to detail.
• Good problem-solving skills and attention to detail.
• Strong communication skills to work with both technical and non-technical teams.
• A team player who is eager to learn and grow.

Optional 'Good to Have' Skills:

• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• 3-4 years of experience working with Java, Cobol and SQL.
• 3+ years of experience in Implementation (SDLC) and Change Request Related.
• Experience in technical support or a similar role is a plus.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

• Provide guidance on Company policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events
• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of Company office where possible for events
• Be the main point of contact with clients and vendors for all events
• Venue sourcing: provide options to internal clients based on their brief & budget
• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event
• Negotiation of rates and terms with suppliers
• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans
• High volume administration duties
• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.
• Arrange printing and materials for events
• Liaise with internal (Marketing, Finance, Legal etc) and external clients theme-ing providers, AV companies, printing suppliers, etc.)
• Draft & send communications
• RSVP management through online events management tool
• Use Company’s internal tools (including new Meetings & Events tool) to manage events
• Follow Company Meeting & Event policies to ensure compliance
• Ability to use Company’s registration system for events
• Provide occasional off-site support for functions
• Develop and maintain excellent working relationships with stakeholders and suppliers
• Assist M&E Manager with internal communications ideation and delivery
• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary
• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Requirements:

Education
• Qualification in a related field (e.g. events management) an advantage

Skills
• Excellent Customer Service skills
• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills
• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality
• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment
• Ability to exercise tact and diplomacy in all dealings
• Attention to detail
• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)
• Good financial acumen including budget management & understanding of financial reporting
• Strong computer skills and confident and professional phone manner
• Critical thinker with superior issue resolution skills
• 3rd Party Vendor/Partner & Service Quality Management
• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)
• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure
• Not afraid to roll up sleeves and get involved and take ownership where necessary
• Policy interpretation and implementation
• Stakeholder relationship management
• Project/program management skills preferable, including continuous improvement methodologies
• Experience in a corporate environment preferable
• Good restaurant/venue/supplier knowledge in Singapore
• Strong time management skills
• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience
• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements
• Light travel, if required.

Responsibilities:

· Deliver a 1st class Production Support service to Bank’s Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and

department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support.

· Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and market activities.

· Relevant experience on Asset Control software

· Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

· Relevant experience with working with external source like Bloomberg, reuters

· Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

· Proven experience in technical proficiency with strong skills in SQL,

· High level of proficiency in unix/linux scripting.

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

o Appetite for continuous improvement and automation.

o Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

o Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

o Excellent communication and interpersonal skills.

o Strong analytical and troubleshooting skills.

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval

- Perform name screening to check clients for adverse news

- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ product teams and Clients

- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritize and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

*Seeking for a Contract Analyst who has minimum 3 years of drafting or reviewing Contracts experience in Commodities industry*

THE COMPANY

They are one of the esteemed names in the Commodities industry. Currently, they are expanding their operations in the market and are looking for an experienced Contract Analyst seeking for aspiring career in this industry!

JOB RESPONSIBILITIES

• Draft physical contracts based on deals
• Review contracts from counterparties
• Advice any necessary amendments and ensure corrections are indicated in the contracts
• Work closely with Traders, Operators, Finance and other relevant departments
• Any other ad-hoc or involvement in Projects

JOB REQUIREMENTS

• Bachelor's Degree/ Professional Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 3 years of drafting or reviewing Contracts experience in Commodities industry
• Excellent writing skills, attentive to details, proactive and organized

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are seeking an experienced network data analyst to join our Network Observability organization. The role will be responsible for execution on our network capacity planning strategy and best practices. Under the direction and leadership of the Network Capacity Planning Product Manager, the primary responsibility of this analyst is to gather information from networking monitoring tools and system logs, analyze the information to make informed decisions regarding the enterprise network’s capacity and performance.

WHAT YOU WILL DO

Functional Responsibilities:

• Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
• Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
• Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
• Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
• Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies:

• Possess interpersonal and communication skills, able to write clear and concise proposals and presentations
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
• Ability to articulate complex and technical ideas accurately and clearly
• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

Qualification and Experience:

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience
• Familiarity with key components and best practices of Observability
• 5+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc
• More than 1 year of specific experience in analytics or able to clearly articulate data driven decision making process
• Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic
• Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage
• Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python or willingness to learn one or more of them
• Experience in Ansible will be added advantage
• Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage
• Experience with IT service management, ITIL certification preferred

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.