Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

About the role:

This exciting role in the Carbon Trust’s Singapore office has the primary function of supporting the delivery of the broad portfolio of Carbon Trusts advisory work, including corporate decarbonisation roadmap and footprinting projects, large scale Government or donor and philanthropic grant programmes across Southeast Asia.

Example activities that the candidate might get involved in:

1. Developing credible decarbonization targets and a feasible roadmap together with a corporate client’s sustainability team;

2. Improving the enabling environment for Energy Efficiency (EE) by supporting governments to reform of policy frameworks, regulations and standards, develop market enabling financial mechanisms;

3. Working with utilities or governments to chart out pathways and policies needed for retiring their coal power fleets and enabling their renewable energy deployment ;

4. Supporting financial institutions and their clients on the practical steps to raise and grow green financial flows in the market place

This role will form part of Carbon Trust’s delivery team, working closely with colleagues across the Carbon Trust, external stakeholders and broad range of clients. The role also has external engagement responsibilities, including managing relationships with clients, in-country partners and leading discussions with key stakeholder groups as part of project delivery.

This position will also have the opportunity to support the Carbon Trust’s business growth through providing business development and marketing support to the team and to work on other projects with corporates, governments, multilateral and public sector organisations across the Southeast Asia region. The successful candidate will have an understanding of corporate sustainability and green finance frameworks, low carbon and/or energy policy space within Southeast Asia, with a combination of quantitative and qualitative skills.

About us:

The Carbon Trust is a global climate consultancy driven by the mission to accelerate the move to a decarbonised future. We have been pioneering decarbonisation for more than 20 years for businesses, governments, and organisations around the world.

We put impact before profit – and reinvest any surplus into achieving our mission. That means we are impartial, objective and true to our vision - where environmental sustainability and economic realities go hand in hand.

Drawing on a network of over 400 experts internationally, the Carbon Trust guides organisations through their journey to Net Zero. From strategic planning and target setting to delivery, activation, and communication - we provide smarter ways to turn intent into impact.

Main duties and responsibilities:

The role consists of the following activities related to programme/project delivery and management (70% of role):

· Supporting the delivery of projects with corporate clients or governments in a range of service areas, such as organizational and product carbon footprint, assurance and labelling, Science-Based Targets, climate risk and opportunities, analysing existing regulations and best practices and developing progressive policy targets etc

· Conducting primary and secondary data collection (e.g. through interviews, surveys and desk-based research)

· Developing and applying frameworks for analysis and problem-solving.

· Executing analytical tasks on projects, such as market analysis, business and financial analysis and data modelling

· Building and overseeing complex models in Excel

· Communicating findings orally and in writing (e.g. writing reports or producing PowerPoint slides)

· Develop and maintain long-term working relationships with clients and beneficiaries

· Provide programme management office support, project management delivery, financial administration and other ad-hoc support to ensure the highly efficient and profitable delivery of programmes and projects

The role consists of the following activities related to business development (30% of role):

· Support the identification and development of new business and project opportunities for the Carbon Trust organisations across Southeast Asia

· Feed market insights into the wider marketing team and business, to support proposition development and business development

· Write high quality proposals that reflect the needs of prospective clients and clearly describe the Carbon Trust’s methodology and credentials

· Support delivery of global and regional marketing and communications campaigns with Southeast Asia focus

· Prepare engaging and innovative media content for social and other channels, tailored to our target audiences, engaging and innovative

· Create compelling marketing toolkits and case studies, based on local projects and expertise

Key skills we are looking for:

• Excellent quantitative, analytical and problem-solving skills
• Experience of managing research, including defining methodologies and ensuring the quality of outputs
• Ability to grasp and apply technical information across a broad spectrum of markets, industries and organisations
• Excellent Excel skills and ability to organise data for analysis
• Strong oral and written communication skills, including experience using MS PowerPoint
• Strong interpersonal skills, with the ability to build and maintain productive relationships and influence decision-making, tailoring approach depending on the seniority level of business contacts
• Ability to work effectively with colleagues in a team environment, and to work on multiple client projects across a given time period
• Ability to think and work independently, taking the initiative and ‘ownership’ of tasks, having strong organisational and time management skills
• Evidence of experience in corporate sustainability consulting and carbon accounting will be an advantage
• Evidence of experience in communications, marketing, will be an advantage
• Fluent spoken and written English. Proficiency in any other languages used in Southeast Asia would be desirable

Qualifications and experience:

• Degree educated (or equivalent), with preference in business, energy systems, engineering, economics, environmental science, public policy
• Some demonstrable experience gained working either in a relevant role for a government, multilateral or public sector organisation, or as a sustainability consultant working across energy, climate change or corporate sustainability sectors
• Demonstrated knowledge of low-carbon development mechanisms such as energy efficiency, energy transition, renewable energy, carbon markets, etc
• Strong knowledge of Southeast Asia landscape on energy policy, climate change, green finance and environmental sustainability in Southeast Asia

Interested applicants please send your resume to [email protected]

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Data Analysis: Collect, process, and analyze large datasets to uncover trends, patterns, and insights
• Reporting and Visualization: Create engaging dashboards and reports using tools like Power BI, Tableau, or Excel to support key business decisions
• Collaborative Problem-Solving: Work closely with cross-functional teams to identify challenges and present data-driven solutions
• Predictive Modelling: Apply statistical models and machine learning techniques to forecast trends and behaviors
• Data Quality Assurance: Ensure accuracy, consistency, and reliability of data through effective validation processes
• Business Insights Delivery: Translate complex data into simple, actionable recommendations for stakeholders
• Technology Adoption: Stay updated on the latest data analysis tools and methodologies to enhance our processes
• Innovation and Growth: Contribute fresh ideas to improve data systems and processes, fostering a culture of continuous improvement
• Stakeholder Engagement: Present findings and insights to internal and external stakeholders effectively
• Professional Development: Participate in training and mentorship programs to advance your technical and analytical skills

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication skills to convey complex information effectively

EA Reg. Number: R21100629

EA License Number: 22C1278

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool (no-code/low-code workflows).
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.

About the Role:
We are seeking a skilled and experienced SAP Business Analyst with expertise in SAP SD, MM, and FI modules to join our team. This role will involve analyzing business processes, designing SAP solutions, and working closely with key stakeholders to implement and optimize SAP functionalities that align with the organization's goals.

Job Responsibilities:

• Collaborate with business units to understand their processes, requirements, and challenges, particularly within Sales & Distribution (SD), Materials Management (MM), and Financial Accounting (FI) modules;
• Conduct requirements gathering sessions and document business needs, functional requirements, and process improvements;
• Analyze business processes and propose SAP solutions to improve operational efficiency, reduce costs, and support strategic initiatives;
• Configure and test SAP SD, MM, and FI modules to meet the business requirements, ensuring high-quality deliverables;
• Collaborate with technical teams to provide functional specifications and assist in system design;
• Perform data analysis and data validation to ensure the integrity of the SAP system and related data;
• Support end-to-end testing, including developing test scripts, performing unit and integration testing, and coordinating user acceptance testing (UAT);
• Train users and provide ongoing support to ensure they can effectively use SAP functionalities;
• Work with cross-functional teams to troubleshoot issues, identify root causes, and implement corrective actions;
• Monitor SAP system performance and recommend enhancements to optimize system performance.

Job Requirements:

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field;
• Minimum of 4-6 years of hands-on experience as an SAP Business Analyst with expertise in SAP SD, MM, and FI modules;
• Strong understanding of business processes within sales, distribution, material management, and financial accounting;
• Proficiency in configuring and customizing SAP SD, MM, and FI to meet business requirements.
• Knowledge of integration points between SAP modules and experience with end-to-end implementation and upgrades;
• Excellent problem-solving, analytical, and troubleshooting skills;
• Strong communication and interpersonal skills with the ability to collaborate effectively with both technical and business teams;
• SAP certification in SD, MM, or FI modules is a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

The API Application Security Analyst will be responsible for ensuring the security of our applications by maintaining and tuning security mitigation tools, investigating security alerts, and identifying vulnerabilities and weaknesses in application security. The role involves working across various levels of application security testing, from infrastructure to source code, to ensure robust defense against cyber threats.

Key Responsibilities:

Maintain and Tune Security Tools:

• Administer and optimize application security mitigation tools, including web application firewalls (WAFs) and API security solutions.
• Ensure tools are configured correctly and operating efficiently to provide maximum protection.

Investigate Security Alerts:

• Monitor, analyze, and respond to application security-related alerts.
• Perform in-depth analysis of security incidents to determine root causes and implement corrective actions.

Identify Security Weaknesses:

• Conduct thorough testing to identify application security weaknesses, including vulnerabilities, insecure coding practices, logic flaws, and other security issues.
• Utilize a variety of testing methodologies and tools to uncover potential threats and risks.

Maintain and Review Security Tools:

• Regularly review and update application security tools to ensure they are effective in detecting and mitigating cyber threats.
• Stay up-to-date with the latest security tools, trends, and technologies.

Application Security Testing:

• Perform comprehensive application security testing across all levels, including infrastructure, application layers, logic flows, interfaces, and source code.
• Develop and implement testing strategies and methodologies to uncover security vulnerabilities and ensure the robustness of applications.

Qualifications and Experience:

• Proven experience in performing application security testing across multiple levels (infrastructure, application, logic flow, interface, and source code).
• Strong understanding of web application firewalls, API security solutions, and other security mitigation tools.
• Ability to investigate and respond to security alerts and incidents effectively.
• Proficiency in identifying application security weaknesses and vulnerabilities through various testing methods.
• Up-to-date knowledge of current security trends, tools, and best practices.

Skills and Competencies:

• Analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills to effectively convey security findings and recommendations.
• Ability to work independently and collaboratively within a team environment.
• Proficiency in using security testing tools and methodologies.
• Knowledge of secure coding practices and common security flaws.

Educational Requirements:

• Bachelor's degree in Computer Science, Information Security, or a related field is preferred.
• Relevant certifications in application security (e.g., CEH, OSCP, CISSP) are a plus.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Employment Type: 1-Year Contract (Renewable based on Performance)
Location: Changi Business Park

Key Responsibilities:

As a Technical Business Analyst, you will actively participate in the software development life cycle (SDLC) and Agile methodology, from project initiation through requirements gathering, development, implementation, and post-implementation review. Your role will encompass the following key areas:

• Collaboration & Communication: Liaise extensively with external and internal clients, as well as vendors, to understand and address project needs.
• Requirement Analysis & Solution Design: Lead design thinking sessions and discussions to gather, analyze, and clarify customer requirements. Identify requirement gaps, technical challenges, and other issues. Translate users’ requirements into detailed technical solutions and use cases.
• Requirement Presentation: Effectively present and communicate functional requirements and use cases to technical and development teams. Ensure system functionalities align with business needs and system requirements.
• Technical Design: Contribute to defining system-level architecture, high-level and detailed design, architectural policies, implementation risks, and mitigation measures.
• Customer Engagement: Engage with customers to explain architectural decisions or technical issues and provide guidance.
• Documentation: Prepare comprehensive documentation, including requirements and functional specifications, design specifications, data/application management frameworks, interface specifications, infrastructure requirements, and data migration plans. Facilitate reviews and obtain customer sign-off on documentation.
• Training & Testing: Develop and deliver training programs for customers. Create and execute test plans, test cases, and ensure comprehensive coverage. Review and validate test results, ensuring they align with customer expectations.
• Functional & Backend Testing: Perform functional and backend testing, review logs, troubleshoot issues, and ensure the quality of the application.
• User Acceptance Testing (UAT): Brief stakeholders on test results and support UAT activities.
• Issue Resolution: Troubleshoot system issues faced by project teams and customers, following up until resolution.
• Change Impact Analysis: Conduct change impact analysis for customer requests and manage change management processes.
• Cross-functional Collaboration: Work closely with both local and offshore teams to deliver technical aspects of projects.
• Pre-sales Support: Assist with pre-sales activities by preparing solutions and proposals.

Requirements:

• Degree in Computer Science or Engineering.
• Must have experience in the banking industry.
• Minimum of 2 years of relevant experience as a Business Analyst, with good exposure to testing. Experience in a Java environment is a plus.
• Proficient in SQL, Linux, system analysis, and UAT testing.
• Development skills in a Java environment and familiarity with Jira are advantageous.
• Experience with backend system logs analysis, data mapping, and functional testing.
• Strong analytical skills with the ability to follow up on reported issues until resolved.
• Experience in issue, problem, and change management processes.
• Self-motivated with a positive, proactive attitude.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Detail-oriented with a creative mindset and persuasive ability.
• Ability to work effectively under tight timelines and as part of a collaborative team.
• Strong customer-service orientation with excellent presentation skills.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Detailed JD (Roles and Responsibilities)

• Data Collection and Analysis: Collect, analyse, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes
• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity
• Enhancements: Identify opportunities for process improvement and operational efficiency
• Research and Learning: Deeply understand client’s relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools

Mandatory skills

• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research)
• 2-4 years of financial/business/data analyst experience
• Knowledge of accounting principles, financial statements, and financial modelling
• Understanding of Data Design Pattern differences between transactional ERP systems (SAP) and analytical data warehouses (BigQuery, Snowflake)
• Knowledge of SQL and working with large datasets
• Experience with data analytics tools and languages (R, Python…)
• Experience building interactive data visualizations, strong storytelling skills (Tableau, Streamlit, Shiny…)

Desired/ Secondary skills

• Experience building/applying statistical and/or machine learning solutions to solve business problems
• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity
• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly
• Strong verbal and written communication skills with ability to articulate results of analysis in business terms
• Confirmed ability to conduct complex, data driven analysis
• Ability to work independently and collaboratively in a fast-paced environment
• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

Domain

eCommerce / Retail / SAP

Roles and Responsibilities

• Analyse and define detailed functional specification based on the functional and non-functional requirements document
• Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement
• Work closely with architecture team to define project target state and specification
• Collaborate with business and IT to analyse, elicit and review business requirements
• Participate and contribute to technical solutioning and architecture reviews with architecture team
• Define functional and non-functional requirements and perform impact analysis assessment with the vendor
• Perform detailed estimation of projects and change requests
• Facilitate communication between vendor, project team, business stakeholders and internal IT team
• Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff
• Review interface design specifications created by development team
• Review test strategy and functional test cases created by testing team
• Support project and delivery team all throughout the project implementation
• Monitoring and manage risks /issues related to requirements and scope creep

Skills

• Bachelor’s Degree in related disciplines or equivalent experience
• 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank (G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)
• Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.
• Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred
• Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc
• Good Open API knowledge for design and delivery
• Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.
• Able to work independently with minimum supervision
• Ability to work in a fast-paced, team-oriented environment
• Strong problem solving and analytical skills
• Proven results-oriented person with main focus on delivery
• Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.
• Strong negotiation skills.

We are hiring a Senior Manager (Senior Lead Analyst) for one of our government client team to drive and deliver IT strategies. The candidate will be responsible for all components of the planning initiatives, from conceptualisation, strategy formulation, funding approval to outcome measurement. The Senior Manager will also work with the implementation teams comprising of project managers, change management specialists, business analysts and clinical subject matter experts to define and scope the initiative, schedule, cost and resource requirements.

• RESPONSIBILITIES:
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• possesses an analytical mind, and is able to see interconnections with system solutions and usability
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objectives
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes
• Analyse systems/data products and processes to identify enhancement opportunities
• Secretariat support

REQUIREMENTS:

• Programme management experience; preferably in managing programmes in a medium to large-sized organisation
• Ability to think strategically; understand and interpret policies to apply to IT enablement
• Ability to establish and cultivate relationships with a variety of key stakeholders
• Demonstrated planning capability applicable to the implementation of large scale programmes
• Well-developed communication, negotiation and professional writing skills
• Good team player
• Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Business Analyst (Salesforce)

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: $8800
• Job Type: 1 year Contract (renewable)

About the Role:
We are seeking a detail-oriented Business Analyst (Salesforce) to bridge the gap between business needs and Salesforce technology solutions. You will play a pivotal role in gathering requirements, analyzing processes, and ensuring the successful implementation of Salesforce solutions that drive business efficiency and growth.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
• Translate business needs into functional and technical specifications for Salesforce configurations and customizations.
• Work closely with developers and Salesforce administrators to design and implement solutions.
• Conduct gap analysis and recommend process improvements.
• Develop user stories, workflows, and wireframes to illustrate solutions.
• Facilitate workshops, user training, and knowledge transfer sessions.
• Perform end-to-end testing to ensure quality delivery.
• Maintain documentation for processes, configurations, and solutions.
• Stay updated on Salesforce capabilities and recommend best practices.

Key Requirements:

• Bachelor’s degree in Business, IT, or related field.
• Proven experience as a Business Analyst, preferably in Salesforce projects.
• Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, and integrations.
• Proficiency in gathering and documenting business and functional requirements.
• Experience in tools such as JIRA, Confluence, or similar project management systems.
• Strong analytical, problem-solving, and communication skills.
• Salesforce certifications (e.g., Salesforce Administrator or Business Analyst) are a plus.

Why Join Us?

• Opportunity to work on impactful Salesforce projects in a dynamic environment.
• Competitive compensation and benefits package.
• Professional growth opportunities through training and certifications.

If you are passionate about leveraging Salesforce to solve business challenges, we’d love to hear from you!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Our Client is one of the world’s leading logistics providers with a strong reputation for innovation, sustainability, and global reach

Job Summary:

• MNC Logistics Company
• Career Progression
• Profile Enrichment
• 5 Days Work Week
• AWS + VB

Job Responsibilities:

• Perform detailed data analysis and validation, as needed, to provide actionable insights.
• Automate scorecard reports for various business units using Python, R, VBA, and PowerAutomate.
• Develop and maintain multiple Power BI dashboards to visualize daily operations, KPIs, and financial performance.
• Design PowerApps to capture missing data that can enhance productivity, justify costs, and identify anomalies.
• Offer IT support and troubleshoot platform issues when necessary.
• Actively participate in and drive Operational Excellence (OPEX) and Continuous Improvement (CIP) initiatives.

To Succeed in This Role, You Should Have:

• Bachelor of Computing, System Development or equivalent.
• At least 3 year of relevant experience in an IT-related role.
• Proficiency in Python, R, VBA, coding, PowerAutomate, PowerBI, and Tableau.
• Strong critical thinking, problem-solving abilities, and a strong work ethic.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Senior IT Business Analyst (Software Application)

Our client is looking for a Senior IT Business Analyst to join the team & spearheading the BA activities

Responsibilities:

• Organize and conduct system requirement meetings with end-users and stakeholders to address product roadmap and operational issues.
• Utilize human-centered tools and methods to facilitate workshops, identifying opportunities, problems, and mapping service journeys.
• Prioritize requirements by analyzing information with stakeholders and deliver functional and design specifications.
• Translate business requirements into technical requirements.
• Prepare business requirements documentation and presentation materials.
• Identify and mitigate issues and risks for assigned projects.
• Align stakeholders for implementation and post-implementation phases.
• Evaluate and recommend solutions that meet business needs.
• Collaborate with developers to troubleshoot and resolve technical issues.

Requirements:

• Minimum 8 years of business analysis experience.
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or related field.
• Business Analysis certification (e.g., CCBA®, CBAP®) preferred.
• Ability to translate business requirements into technical documents.
• Strong technical understanding to grasp solution constraints and able to do simple troubleshoot for the existing applications.
• Strong analytical and critical thinking skills with effective problem-solving abilities.
• Ability to influence and effectively communicate ideas to stakeholders, both orally and in writing.
• 2 Positions Available

Location : North East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

We are hiring Compliance Analyst

Job Description:

• Upkeep and perform periodic review of existing customers.
• Interact with relevant stakeholders, obtain KYC and other compliance information and documentation in accordance to AML policy.
• Review and evaluate recent negative news related to clients.
• Ensure that customers' information is accurate and updated on database

Name Screening

• Conduct all name searches on customers, connected parties and beneficial owners.
• Investigate, escalate and resolve name screening monitoring alerts and queries.

Ad hoc Projects

• Assist in any other general administrative duties/ad hoc projects as assigned

Job Requirements:

• Minimum Degree
• Proficient in the use of Microsoft Excel and Powerpoint.

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Job Description: :

Will be part of the IT functional team.

Will learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR system.

Will learn the usage of SAP ENABLE NOW to create training material.

Will be exposed to the project's processes of how system investigation of reported issues is done.

Will shadow the team on how they implement system changes as part of client's Change Request, and learn how to do solution design work.

Skills Required (if any):

- Have decent module grades, especially IT related modules.

- Preferably IT/Computer Science degree/diploma background.

- Having experienced the following are beneficial:

o SAP HR

o Practised programming and SQL

Main Responsibilities:

• Develop Business Requirements
• Manage Day to Day application / user support groupLead/assist in module testing/ integration efforts
• Support firm compliance process

Required Skills:

• Knowledge of Perl Korn Shell (or other scripting/programming languages)
• Knowledge of SQL and PL/SQL
• 3-5 years of working experience in treasury products and related financial concepts( Kondor,K+)
• Knowledge of Unix Platform
• Must have strong personality, logical and analytical skills
• Be detail oriented, a quick learner and self-starter
• Possess good verbal and written communication skills
• Must have strong organizational skills
• Candidates with 6+ years of related experience shall be considered for the Project lead position.

Zenith Infoteh (S), a Tech Recruitment firm with 27 years of presence in Singapore, has been supporting our clients since 1997, in terms of ICT Consultant placements.

Currenlty, we are lookingo out for a Analyst Programmer in PEGAm 12 months contract (renewable). Suitable candidates can apply here or email to : [email protected]

Key Responsibilities:

• Design and develop Pega applications and solutions based on business requirements.

• Collaborate with business analysts, project managers, and other stakeholders to gather and analyze requirements.

• Create and maintain technical documentation for Pega applications.

• Perform unit testing and debugging to ensure the quality and functionality of the applications.

• Participate in code reviews and provide constructive feedback to team members.

• Troubleshoot and resolve issues related to Pega applications.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as a Pega Developer with a strong understanding of Pega PRPC (Pega Rules Process Commander).

Preferred Skills:

• Experience with Agile/Scrum methodologies.

• Knowledge of Java, J2EE, and web technologies

• Familiarity with cloud platforms and services (e.g., AWS, Azure).

• Knowledge of database technologies such as SQL, Oracle, or DB2.

Project Description:

Mx.3 change request project covering data mart and back office related changes. Be a part of change squad.

Responsibilities:

Murex Application Responsibility:
- Understand the Murex system setup at the client, organisation of the support teams, end of day procedures and the report delivery process
- Collect and provide detailed technical specifications / business requirement specifications
- Participates in peer review of requirements, technical and/or testing documentation and assists mentors junior members with same
- Analyse datamart setup and the table structures for the purpose of identifying redundant objects, to minimise execution time of batches, and to seek possibility of reuse of objects
- Segregate reports by users, products, creation classes, fields needed, complexity and frequency of execution
- Develop a generic datamodel and then create datamart objects as required for the reports
- Execute processing scripts and batches manually or through the use of a scheduling tool like Control-M
- Reconcile report extraction output with the onscreen / mreport output
- Analyse differences caused by adding or removing some filter conditions / dynamic table flags / launcher flags
- Create and suggest processes, templates and tools to streamline the development, testing and implementation phases
- Analyses issues during planning and test execution phases
- Provide relevant and accurate information about defects and help the business reproduce errors
- Prepare and send effective periodic and timely status reports
- Track the testing progress and escalate the issue well in advance
- Assists in the preparation and execution of test plans
- Identifies the conditions that create errors to occur and escalates outstanding issues for clarification and resolution
- Escalates identified issues/risks in a timely fashion to the team lead.
- Assist team lead with effort estimation related to the development and UAT
- Ensures test documentation and deliverables are consistent with defined standards

Mandatory Skills Description:

- At least 8+ years of experience on MX3.1 Datamart
- Understanding of the Murex system as a whole
- Good understanding of capital market products
- In-depth understanding of MX reporting architecture, MX datamodel, and MX Datamart configuration
- Familiarity with mxres configuration files, and launcher flags
- Thorough knowledge of Datamart objects - dynamic tables, feeders, batch of feeders, scanner templates etc.
- Exposed to Mreports; Mreport to Datamart migration experience is desirable
- Experience with Simulation and Risk Matrices
- Experience with Market risk and credit risk report development
- Experience with RDBMS, e.g. Oracle, Sybase
- Excellent SQL programming skills
- Unix experience necessary; shell programming experience highly desirable; awk, sed, and Perl scripting experience would be a bonus
- Experience with at least one reporting tool, preferably Actuate eRD Pro
- Other programming experience a plus, esp MS Excel VBA
Product knowledge (Any one or more, FX mandatory) - FX, IRD, FI, EQD, CRD
Technical skills - Very good knowledge of SQL (Sybase and Oracle), Atleast one reporting tool (Actuate, Crystal reports, Micro Strategy), Basic unix commands

Understanding of Trade Life Cycle
Should possess an understanding of financial markets
Basic knowledge on financial instruments such as Interest Rate Derivatives

· Business Analyst for corporate internet banking

Key Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Key Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Zentih Infotech (S) a Tech Recruitment firm since 1997 (27 years now) is looking out for a suitable Events & Meeting Analyst whom are open for 6 months contract role, renewable (subect approval from client).

In this specific role, the Meetings & Events Analyst/Senior Analyst involves taking that original brief from the beginning to seeing the event through to the end (listen to the brief, research, venue sourcing, negotiation, logistics, financial admin, budget planning, communication management, reconciliation & closing of event).

These are detailed below.

• Provide guidance on Accenture policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events

• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of Accenture office where possible for events

• Be the main point of contact with clients and vendors for all events

• Venue sourcing: provide options to internal clients based on their brief & budget

• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event

• Negotiation of rates and terms with suppliers

• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans

• High volume administration duties

• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.

• Arrange printing and materials for events

• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)

• Draft & send communications

• RSVP management through online events management tool

• Use Accenture’s internal tools (including new Meetings & Events tool) to manage events

• Follow Accenture Meeting & Event policies to ensure compliance

• Ability to use Accenture’s registration system for events

• Provide occasional off-site support for functions

• Develop and maintain excellent working relationships with stakeholders and suppliers

• Assist M&E Manager with internal communications ideation and delivery

• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary

• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Candidate needs to have SQL and prefer candidates with consumer banking product knowledge.

This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Job Description

Risk Data Business Analyst

We are seeking a skilled and experienced Risk Data Business Analyst to join our team.

This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects.

You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.

• Design and execute User Acceptance Testing (UAT), including test strategy developmentand scenario creation. Independently resolve UAT issues and provide support to end-users.

• Investigate and resolve production-related queries and issues.

• Manage project timelines effectively, ensuring adherence to deadlines.

• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.

• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.

• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.

• Familiarity with Agile product development methodologies.

• Experience with Consumer Credit Risk and banking products is highly desirable.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: System Analyst

Job Level:

☒ L3 – 6 to 9 years

Responsibilities:

• Support pre ITC activities
• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills:

• SQL
• Red Hat Linux, Shell Script, Java
• Nice to have previous working experience with AML/Actimize

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work independently with minimal supervision and as part of a collaborative team
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278