Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage price records, sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

HQ management (50%)

• Manage APAC HQ’s books including the below required to ensure timely and accurate reporting of month end figures:

1. Prepare journals in our system, check and process claims and supplier invoices, prepare intercompany POs and billing workings, update and maintain detailed HQ P&L file
2. Work closely with Shared Service Teams and contacts from various intercompany contacts to ensure timely communication and processing of operational matters

• Prepare rolling forecasts and budgets, and upload data to Hyperion Financial Management system

Regional & Client Finance Analysis (50%)

• Consolidate and analyse financial information for regional management

1. P&L Financials – extracted from Group reporting system, Hyperion Financial Management
2. Additional qualitative information received from APAC markets

• Help prepare presentations and financial information for Actuals, Rolling Forecasts and Budgets
• Work on regional reporting for global and key clients, and work closely with business leads and markets to ensure accuracy and consistency
• Analyse client profitability – perform reviews, compare data across markets
• Closely monitor pipeline using Salesforce and work closely with markets to ensure data completeness and accuracy
• Build and work on dashboards relating to client performance, pipeline, profitability, and any other adhoc projects
• Be involved in regional pitches with the need to collect, benchmark and standardise rates and overall fees to submit to clients
• Provide support required for any other ad hoc analysis / presentations

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities 

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions/Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

About our Company

We are a global team operating a health and wellness brand serving over 2 million customers worldwide. We have a team of ~40 full-time employees globally, headquartered in Singapore. Our brand generates more than $100M per year in revenue and operates profitably with close to 100,000 monthly subscribers. We continuously strive to bring the best functional products to improve women's health, with a focus on making our products clinically-influenced yet approachable to everyday consumers.

Overview of the Role

As we’re building the infrastructure to enable and support the next leg of growth ($500M to $1B), we’re looking for a Senior Data Analyst to lead efforts in managing and analyzing marketing, financial, and operations data to enable and support business growth opportunities. You will report to the Head of Growth and work across functional areas to translate complex and sometimes unstructured datasets into actionable insights to identify new growth opportunities or optimize efforts in existing projects. This role focuses on growing or optimizing the following metrics:

• Average order value (AOV)
• Conversion rate (CVR)
• Lifetime value (LTV), which includes interim values like 3, 6, and 12 months
• Payback periods
• Subscription churn and recovery
• …and other growth metrics, if any

The core responsibilities for this role include:

• Developing forward-looking data analysis capabilities for a women’s health brand with long-term growth ambitions
• Building and managing a team of data analyst(s) and data assistant

Part 1: Develop Right-Sized Data Analysis Infrastructure

• Audit data analytics needs for the organization with growth and marketing needs in mind
• Recommend and implement right-sized data management solutions (including but not limited to data warehouse, visualization, programming language, etc.) to meet present and mid-term needs (e.g. BigQuery, Fivetran, Tableau, PowerBI)
• Establish and refine data models within the database to ensure efficient data storage and retrieval.
• Create and optimize SQL queries, views, and stored procedures. 
• Contribute to solutions for real-time data retrieval from various sources, including API integrations and new platform solutions selection.

Part 2: Enable Marketing Insights

• Marketing is our growth engine, so enabling marketing-related insights is a core priority for the data team before all else.
• Increase access to internal data sources including but not limited to post-purchase KnoCommerce surveys, customer surveys, clinical trial results, business performance data across Shopify, Amazon.com, Walmart.com, Meta, Google, Helium10, Hyros, etc. using data management and visualization tools
• Increase access to external and relevant data sources including but not limited to macro data sources like Amazon.com, iHerb, industry research studies, CPI, DTCCI, etc. and micro data sources like Meta Ads library, Google Ads transparency center, ad spy tools like Atria and Foreplay, etc.
• Using experienced knowledge of acquisition and retention marketing KPIs, synthesize data across multiple sources to develop insights and to tell a story with data. 
• Develop actionable optimization recommendations.
• Use advanced segmentation methodologies to group customers by cohort, lifetime value, products purchased, etc. Build models to predict lifetime value and score customers on dimensions such as likelihood to buy.
• Analyze Customer Retention and Behavior. Examples:
• Analyze Subscription Retention Rates: Assess retention rates and compare group performance.
• Perform Cohort Analysis: Conduct analysis to understand customer behavior on first and second purchases, and channel-based behavior.
• Incrementality Tests for Campaigns: Video lifts and whitelisted campaigns on customer behavior.
• Analyze Brand and Promotions Impact. Examples:
• Measure and Monitor Brand Changes: Track and analyze the impact of brand changes.
• Analyze Impact of Free Shipping Offers: Assess the impact of offering free shipping to specific regions.
• Conduct Promotional Analysis: Evaluate the effectiveness of various promotions and marketing campaigns.

What working with us looks like

First few weeks

• Company onboarding: Our team member will introduce you to the company and share more about our business and background with you 
• Team onboarding: Our team member(s) will introduce you to the marketing team and operations, and guide you through your responsibilities. You will likely take 2-3 weeks to familiarize yourself with your routine and tasks. A buddy will be assigned to you so you can reach out anytime you need help
• Career review:
• Informal: After 4-6 weeks
• Formal, 1st: After 3 months
• Formal, 2nd: After 6 months

Preferred Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, Marketing, or another research-related field.
• 5+ years of experience as a Data Analyst or similar role, demonstrating expertise in AI-driven analytics and marketing insights.
• Strong understanding of marketing concepts, particularly AOV, LTV, conversion rates, and customer acquisition costs, coupled with expertise in leveraging AI for marketing intelligence.
• Excellent communication and presentation skills, especially in conveying insights to non-technical stakeholders.
• Experience with Git and code management practices.
• Proven ability to work independently in a fast-paced environment
• Experience leading or managing teams preferred

Soft skills

• Meticulous: Pays close attention to details
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup
• Numbers-driven: Familiarity and comfort working with numbers
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools

Technical skills

• CRM: Shopify, Hubspot, Salesforce, or something similar
• Marketing API: Familiarity with Supermetrics or something similar
• Marketing attribution tools: Familiarity with Google Analytics 4, Hyros, TripleWhale, Northbeam, or something similar
• Data visualization tool: Familiarity with Tableau, Google Data Studio, PowerBI, or something similar
• Data science language: Familiarity with Python, R or something similar

Work Arrangements

• For Singapore-based team members, working hours are fixed, from 10am to 7pm SGT from Mon - Fri
• For remote team members, your working hours will be discussed prior to employment
• Lunch is one hour and flexible (you can decide what time to take your one hour off)
• Once-a-week team meetings (time TBD), with shorter check-in calls throughout the week when necessary

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

What’s it all about?

A Visa Operations Command Center (VOCC) is a team with staff based in Singapore, UK, and US. The team is well diverse within an amazing collaboration culture and working atmosphere, where we foster creativity, while supporting what we love the most connecting millions of people every day. 

The analyst is expected to drive incident resolution upwards of 90% of all issues without the need for any escalation. Ideal candidate must possess demonstrable leadership qualities combined with technical expertise, and client advocacy to be able to drive and direct a best-in-class ITIL focused service to Visa customers. The Associate Analyst will be required to drive Service level expectation against performance to ensure that external and internal clients experience a positive response to inquiries, issues, and events. The preferred candidate will possess all the following competencies.

What we expect of you, day to day.

• Identify ways to improve processes and procedures generates new ideas and options.

• Work with technical teams to identify and implement improvements in tools and monitoring using automation or other technical solutions.

• Work with Management and Operations SMEs to identify potential areas of improvement in processes. Develop and implement those improvements and engage with Operations teams to ensure process improvements are distributed effectively including the provision of education.

• Communicate effectively throughout the incident management process to ensure that all communications are timely and accurate.

• Able to prescribe the fastest and easiest resolution path.

• Track and update all incidents in the incident management system, ensuring that documentation is thorough, accurate and meets ticket quality standards.

• Provide system administration on multiple server platforms, in the resolution of incidents. Liaise with support groups in the resolution of incidents for complex, unfamiliar issues.

• Able to anticipate and resolve additional potential problems with our critical applications support. 

• Maintain technical skills through participation in ongoing training.

• Ability to identify, analyse and isolate anomalies presented via standard alerting utilizing a variety of hardware and software testing tools and techniques.

• Will take the leadership role and will be accountable for the management of highly critical events that may have the potential of major financial and or reputation impacts to Visa, Inc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As we continue our rapid growth, we are looking for an oil and gas freight analyst to join our Market Analysis team in Singapore.This exciting opportunity will allow you to combine your understanding of commercial freight markets with insights derived from our intelligent analytics platform to develop and drive new analytical and research solutions.

In this role you will:

• Work in close collaboration with the global analyst team in London, Singapore, Houston, New York and Dubai to build a comprehensive view of shipping market activity in oil and gas markets.
• Maintain top-notch data quality for Vortexa’s market-leading freight related datasets. 
• Work to fulfil client requests as well as providing customers with analytical support.
• Contributing on in-house reports on deadline, developing and enriching freight-related content on Vortexa’s publications.
• Create and maintain a robust library of examples and use-cases on how Vortexa-derived insights influence or relate to key freight market developments.
• Attend relevant industry events as well as participate in internal and external webinars representing Vortexa’s core values and take pride in building and maintaining a strong network of industry contacts. 

• 3+ years of relevant experience as a freight market analyst or researcher
• A deep understanding of freight market trading, including short-term and long-term market drivers, chartering strategy and pricing structures.
• Excellent analysis and numeracy skills, with advanced Excel and data analysis proficiency.
• Exceptional written and verbal communication and presentation skills.
• A results-oriented outlook and are able to efficiently prioritise multiple tasks with limited supervision.

You ideally have...

• Experience within the research team of a tanker and gas shipbroker, owner, or charterer.
• Experience in oil & gas  freight market coverage

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better

Team Summary

Global Controllership is responsible for establishing Visa’s global accounting policies, providing technical guidance to the business, processing accounting transactions globally and consolidating all Visa entities’ financial results.

The Controllership Data and Process Excellence (CDPE) team designs and builds critical tools, advances capabilities and innovation of business intelligence and automates business processes for the Controllership functions. Along with enhancing the tools and control processes, we aim to promote data governance, process efficiency and reporting accuracy within Global Controllership.

What an Associate Finance Analyst (Data & Process Excellence) does at Visa:

CDPE is seeking an Associate Finance Analyst to enhance and create efficient tools and applications for optimum data and process efficiency across Controllership functions. The Analyst should be able to clearly and confidently articulate solutions, methodologies and frameworks within the team and to partners, who are both technical and non-technical.

Job description:

Enable Automated Self-Service Reporting:

• Harmonize data sources from multiple systems in different formats
• Build automation and visualization tools to report and communicate results achieved
• Maintain effective data operations in Python / PowerBI for reporting and control processes

Champion Process Excellence and Data Governance:

• Identify potential business risk areas and propose data governance and process controls for robust error detection and prevention
• Identify and implement automation opportunities on existing processes

Why this is important to Visa

The Controllership function in Visa is responsible for financial risk and controls management across Visa’s businesses, allowing business to be conducted in a safe and sustainable manner. The CDPE team plays a vital role in generating reports, tools and analytics to communicate, measure and mitigate risks across Visa’s business lines.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical functional specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
  Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Requirement

• Preferably 3 or more years of IT working experience for Systems related Supply Chain, Logistics, and HR management
• Possess relevant system development / maintenance experience using (Angular, C#, ASP.Net, VB.Net, .Net Core, Web API, MS SQL Server Database, Outsystems)
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques and also Project management
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24088

What will you do?

The Business Analyst is responsible for managing the Business Requirements, UX and Functional Solution aspects of the project.

He/she will also advise the Agency on functions and best practices for specific products and how the products can be used to solve business problems.

The team is focused on providing service excellence in Government to Citizen interactions, and the candidate will be involved in enabling technology for Government agencies.

1. Identify key citizen interaction touchpoints and propose solutions that prioritise experience of citizen while also benefiting Agencies

2. Analyse Agency’s needs, develop business case and scope the issue to resolve

3. Document requirements, source and evaluate alternatives, and recommend solution that best fits Agency’s needs

4. Work with Agency users to ensure smooth deployment and adoption of new solution

5. Able to perform business analysis (Source: BABOK 2.0 Overview):

a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements

b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case

c. Elicitation: Explore, identify and document business needs

d. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope

e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

f. Requirements Management and Communication: Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope

6. Able to manage software, service as a product by planning the product lifecycle and evolution of the software, service product. Collects stakeholder needs, expectations and ideas for the software, service product. Prioritises what goes into each build, release cycle based on the product roadmap to maximise business value, customer satisfaction and end-to-end performance.

7. Skilled in scrum agile management of development team, including writing user story, assigning story points, tracking backlog and burndown each sprint

8. Familiar with Atlassian suite (ie. JIRA, confluence) to accomplish tasks above, and able to learn new tools along the way for any new team working tools

What are we looking for?

• Graduate Degree in any discipline
• Advantageous to have: Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Data driven to be able to back up statements with real time data
• Provide thought leadership for agencies in terms of technical solutioning
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Job Description:

We are looking for a Business Analyst to support our team in gathering, analyzing, and documenting business requirements. The ideal candidate will have experience in System Integration Testing (SIT) and User Acceptance Testing (UAT) and will be responsible for ensuring the successful delivery of projects.

Key Responsibilities:

Collaborate with stakeholders to gather and document business requirements.

Translate business needs into technical specifications for developers.

Develop and execute test plans, test cases, and test scripts for SIT and UAT.

Coordinate and conduct SIT and UAT sessions with stakeholders and end-users.

Identify, document, and track issues and defects during testing phases.

Analyze and report test results, providing recommendations for improvements.

Ensure that deliverables meet business requirements and quality standards.

Provide support and training to end-users as needed.

Strong experience in System Integration Testing (SIT) and User Acceptance Testing (UAT).

Excellent analytical and problem-solving skills.

Proficient in creating detailed documentation and reports.

Ability to communicate effectively with technical and non-technical stakeholders.

Familiarity with project management and development methodologies.

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

About the role  

We are looking for an experienced APAC Intelligence Analyst, to join our team, embedded in our client’s Risk & Intelligence function. Based in Singapore, you will be responsible for researching, analysing, and building products to assess risks and opportunities around the client’s people, operations, strategy, and brand reputation. You will be an intelligence practitioner who has a passion for analysis, problem-solving, advising and informing decision-makers.   

This is a hybrid role, with some days each week spent in person in the client’s office. 

Responsibilities  

• Attend Studio Security and Security Operations team meetings to collect requirements and understand priorities 
• Ensure proper reporting back to requesting individuals surrounding locations and titles
• Manage data collection (start/stop) and provide context to the client GSOC to keep stakeholders informed
• Build Event Intelligence Reports, researching and reporting risks before an event to assist event teams in adjusting levels of security  
• Coordinate and collaborate with event leads to understand any concerns so you can help fill any gaps
• Build Executive Travel Briefs ahead of planned trips, coordinating with Security Operations so they’re aware of any visits
• Contribute to Weekly Ops Brief for the APAC region and GSOC Sit Reps
• Fill in details about events (focussing on the ones our stakeholders are supporting on-site) to help the GSOC stay focussed on what is happening in the near term 
• Gather social media analysis and proactively monitor, research and alert around changing trends or potential impact on the client
• Provide Intelligence support for functional areas of expertise to include Travel Risk Management, Security Operations, and Executive Protection
• Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk management
• Analyse and assess threats to the client's people, operations, strategy, and brand reputation
• Research strategic issues affecting the client
• Deliver reports, briefings, and presentations on a routine basis that help reduce uncertainty and answer priority intelligence requirements
• Advise the Intelligence Manager on intelligence collection, processing, analysis, and dissemination strategies
• Provide expert advice on intelligence-related programs, regulations, industry standards, risk assessments, and related issues or questions that may arise 
• Drive a respectful team culture centred on open communication, sharing, listening, and recognition of team members at all levels.  

Requirements 

• BA degree in International Relations or similar  
• 2+ years of relevant work experience in corporate intelligence or in related fields.  
• Corporate, military, or government intelligence agency experience preferred but not required  
• Proven ability to work with highly confidential information
• Demonstrated ability to complete multiple tasks simultaneously and function in a fast-paced environment with minimal supervision.
• Strong analytic, oral, and written presentation skills including the ability to deliver communications centred on the target audience
• Advanced proficiency in Web-based social media platforms, search tools, productivity applications, and communication technology
• Familiarity with data visualisation tools is nice to have 

Interview process:

• Initial call with our Talent Acquisition team member 
• Timed written assessment (arranged at the time that suits you) to test writing and analytical capability 
• Panel interview with some of the team members and hiring managers at Sibylline 
• Meet and Greet with the client  

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity. 

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products

Mandatory Skills

Responsibilities

• Collaborate closely with business stakeholders (E.g. Relationship Managers, Product managers, Operations, Credit Control Unit, Credit, Business Support Unit, etc.) and IBG Technology team to deliver business driven outcomes that drive revenue or cost savings impact
• Understanding the Business and Credit Requirements and context and liaise with external and internal stakeholders and users to analyze and document as-is process flows and ideate on to-be flows.
• Conduct user immersion interviews and insights gathering exercises to define real problem statements, user painpoints and needs.
• Raise user stories and requirements in JIRA with detailed analysis on acceptance criteria and system-to-system field mapping.
• Coordination with stakeholders for requirement sign offs, and liaise with IBGT for analysis and implementation of projects.
• Brief the user acceptance testing team of the user requirements and advise test data and scenarios to be covered to execute testing against the JIRA requirements.
• Coordinate with users to finalize Live Verification scope, schedule and production data to be used to verify in Production and for sign off.
• Post go-live monitoring of issues and follow up on enhancements, and commercialisation of launched product in collaboration with users and product team to ensure uplift in business outcomes (Revenue uplift, cost savings, etc.)
• Drive and prepare commercialisation materials (e.g. user guides, marketing collaterals, etc.) in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.

Requirements

• Good interpersonal and communications skills
• Strong stakeholder management and coordination
• Problem solving, planning & organizing skills
• A strong team player
• Sense of ownership and accountability for owned projects
• Meticulous, attentive to details, analytical and strong grasp of business analyst tools (E.g. swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.)
• Market knowledge and experience of SME segment, credit knowledge and lending products
• Project Management and system Implementation Experience would be an advantage.
• Awareness of Project management tools (JIRA, Confluence) and methodologies like AGILE, etc would also be an advantage

Requirement

Summary of the Requirements

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)
2. Business Analyst from business background and not so much from technology background
3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out – is a must
4. Someone who has risk background (bank) would be advantage
5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Role is a BA for data mart, able to perform BAU support for a risk data mart that is providing data to Basel III LCR reporting, Basel Credit Risk management reporting, Credit Risk management reporting.

Primary role is performed daily and month end checks on the risk data with the focus on:

1. Daily reconciliation / completeness checks and highlighting and following up on reconciliation break
2. Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

1. Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.
2. Followup and resolve reconciliation breaks.
3. Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.
4. Support end users queries of Risk Mart and Risk Mart projects related configuration changes.
5. Write simple users specifications for Risk Mart.
6. Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.
7. Perform UAT and documentation, raise and resolve UAT issues independently.
8. Provide support to end users queries and Risk Mart related projects configuration changes
9. Assist in Risk Mart specifications write-up

A MUST skills :-

1. Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out.
2. Someone who has banking background and have some knowledge in bank’s products