Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

· Performing various skin treatments according to clients’ needs, such as facial/skin treatments.

· Scheduling client’s appointments

· Data entry of client's information

· Keep documentation and maintain client’s files

· Perform pre-treatment and after treatment consultation

· Acknowledge and respond to relevant client’s queries, needs and expectations

· Suggest and promote retail products or additional services

· Stock taking

· Ensure treatment rooms are clean and neat

· Any other administrative task when required

Requirements:

· Good communications and interpersonal skills

· Well-groomed

· Positive attitude and good team player

· Excellent interpersonal skills, time management and organization skills

· Sale oriented, service oriented and customer focused

· Able to work shifts, weekends and Public Holidays

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

Supervisor Requirements:

Previous leadership experience.

Excellent communication skills.

Eye for detail and accuracy.

Reliable, with high integrity and strong work ethic.

Ability to work as part of a team.

Professional appearance and attitude.

Computer literacy.

Proactive organizational skills.

High school diploma.

Ability to keep a positive attitude in a fast-paced environment.

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

We’re looking for a versatile HR Generalist cum Finance professional to join our team, supporting HR functions and assisting in finance operations. If you're detail-oriented, proactive, and eager to grow in a fast-paced environment, we'd love to meet you!

Key Responsibilities:

HR Generalist Duties

• Oversee recruitment processes, including job postings, interviews, and onboarding.
• Manage employee records and support payroll processing.
• Handle employee relations matters and support the team with HR policies and compliance.
• Coordinate learning and development initiatives to foster a positive work environment.

Finance Duties

• Assist in daily accounting tasks, including accounts payable and receivable.
• Prepare financial reports and support month-end closing activities.
• Ensure timely submission of financial data for reporting and compliance.
• Collaborate with external auditors and support audits and tax-related documentation.

Qualifications:

• Bachelor’s degree in HR, Finance, Business Administration, or a related field.
• Minimum 2 years of experience in a similar role.
• Strong understanding of HR principles and accounting practices.
• Proficiency in Microsoft Office, especially Excel; experience with accounting and payroll software is a plus.
• Excellent communication and interpersonal skills.

What We Offer:

• Competitive salary package and benefits
• Career growth and development opportunities
• A collaborative and supportive work environment

At Applause Tyrwhitt @ Mercure Hotel, we believe that great food and exceptional service create unforgettable memories. We are on the lookout for a dynamic Restaurant Manager who is passionate about the hospitality industry and eager to lead our team in providing outstanding dining experiences.

Key Responsibilities:

• Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment.
• Oversee day-to-day operations, ensuring that every guest leaves satisfied.
• Develop and implement innovative strategies to enhance customer service and operational efficiency.
• Engage with guests to enhance their dining experience and gather valuable feedback.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and team management skills, problem-solving skills
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.
• Passionate about food, hospitality, and creating memorable experiences.

What We Offer:

• Competitive salary with performance-based incentives.
• A dynamic and supportive work environment.
• Employee discounts and benefits.

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

About Smallshop

Smallshop is a TVC production company based in Singapore. We specialise in delivering top-notch TV commercials, short films, corporate videos, and more. We are looking for a passionate and driven Assistant Producer to join our creative team and support the smooth running of our projects.

About the Role

As an Assistant Producer at Smallshop, you will be key in supporting the production process from pre-production to post-production. You will work closely with the Directors, Executive Producer and the production team to coordinate all aspects of the production, ensuring everything runs smoothly and efficiently. The ideal candidate should be proactive, detail-oriented, and able to handle multiple projects simultaneously.

Key Responsibilities

• Assist the Executive Producer and Producers in managing production schedules, and resources for TVCs, short films, and corporate videos.
• Coordinate between producers, directors, and crew members to ensure clear communication and smooth execution.
• Scout, recce, and secure locations for the shoot, ensuring all necessary permits and approvals are in place.
• Handle logistics for shoots, including booking locations, arranging permits, coordinating with talent, and organising travel when necessary.
• Assist in sourcing vendors, equipment, and materials as needed for projects.
• Support post-production activities such as reviewing cuts and coordinating feedback with clients.
• Provide administrative support to the production team, including scheduling meetings and preparing reports.

Requirements

• Proven experience as an Assistant Producer, Production Coordinator, or in a similar role within a production company or agency.
• Strong organisational and multitasking abilities with attention to detail.
• Experience in handling shooting schedules and logistics.
• Experience with scouting, recce, and securing shoot locations, including managing permits.
• Excellent communication and interpersonal skills to interact with diverse teams and clients.
• Ability to work under tight deadlines and adapt to changing project needs.
• Familiarity with production processes, from pre-production to post-production.
• A positive attitude with a willingness to learn and grow within the team.

Additional Qualifications

• Diploma or Degree in Film, Media, Communications, or a related field.
• Minimum 1-2 years of relevant experience in the media production industry.
• Knowledge of TVC production and digital content workflows is a plus.

Why Join Us?

• Be a part of an energetic and creative production company with exciting projects and clients.
• Opportunity to work on high-profile TVC and media productions.
• Develop your production skills and grow with a talented team of professionals.

If you are passionate about production and eager to contribute to a creative team, we would love to hear from you! Please send your resume and cover letter to [email protected]

About Smallshop

Smallshop is a commercial production house based in Singapore. We specialise in delivering top-notch TV commercials and short films, for a diverse portfolio of clients. We are looking for a passionate and proactive Director’s Assistant to support our Directors on commercial projects.

About the Role

As a Director’s Assistant, you will play a meaningful role in supporting the Director in both administrative and creative aspects of production. You will ensure that the Director's schedule is managed efficiently and that communication between departments and clients is smooth. The ideal candidate is big on film-craft, detail-oriented and resourceful.

Key Responsibilities

• Assist Directors with treatment research for visual and music references during project pitches.
• Liaise with production teams to ensure the Director’s creative vision is communicated and executed effectively and on time.
• Provide creative input where appropriate and assist in reviewing and editing project materials.
• Attend shoots and meetings with the Director, taking notes.
• Assist the Director with tasks and errands as required, particularly during high-pressure production periods.
• Ensure all materials needed for shoots and meetings are prepared in advance (scripts, storyboards, shot lists, etc.).

Requirements

• Great passion for film and cinematography.
• Proven experience in TVC or media production roles.
• Excellent communication skills, both written and verbal.
• High level of professionalism, discretion, and attention to detail.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• An understanding of the TVC production process, with the ability to work under pressure in fast-paced environments.
• Ability to anticipate the Director’s needs and act proactively.
• Flexible working hours and a willingness to be available during shoots or urgent project needs.
• Awareness and knowledge of camera equipment and cinematography.
• Familiarity with creative and technical terminology in the media industry is an advantage.

Additional Qualifications

• Diploma or Degree in Media, Communications, Film, or a related field.
• Minimum 1-2 years of experience in a support or assistant role, ideally in media production.
• Knowledge of TVC production and digital content workflows is a plus.

Why Join Us?

• Opportunity to work closely with talented and experienced Directors and gain valuable insight into the creative and technical aspects of production.
• Be part of a passionate team working on exciting TVC and film projects for high-profile clients.
• Growth opportunities within a creative and dynamic production company.

If you are detail-oriented, adaptable, and passionate about supporting the creative process, we’d love to hear from you! Please send your resume and cover letter to [email protected]

• Ensure that all dishes are cooked well and presented in an aesthetically pleasing way
• Oversee food preparation, checking that all kitchen staff are performing their duties
• Monitor equipment quality and order new equipment as needed
• Help the restaurant determine how much food and supplies need to be ordered
• Train new kitchen staff

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We're looking for a proactive and detail-oriented Assistant Accountant to support the accounting department.

• Lead and handle entire accounts payable, accounts receivable and general ledger functions;
• Generate and validate invoices for AP processes;
• Handle claims and payment preparation;
• Ensure accuracy of invoices, monitoring process;
• Responsible for receipts and documents;
• Process monthly reports and statements;
• Collaborate closely with internal departments for AR related processes;
• Manage prepayments and handle journal;
• Ensure accuracy of ledgers and accounts;
• Lead bank reconciliations;
• Support other finance related tasks.

Requirements

• Degree or Diploma in Finance, Accounting or any other relevant field of study;
• Experience handling AP, AR and GL functions;
• Excellent understanding of international accounting standards;
• Proactive with good problem solving skills;
• Ability to work well in a dynamic team, as well as ability work effectively independently;
• Excellent communication and interpersonal skills.

Employment Details

• Excellent work environment with a supportive culture;
• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

1. Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.

2.Verifies engineering applications by conducting tests and inspections; building and analyzing models and simulations;

3.Supports engineering projects by adapting and applying engineering techniques; conducting tests and inspections; preparing reports and calculations.

What you'll be doing

• Day to day accounting work and general admin duties
• Assist to handle full set of accounts using Xero Software independently, including bank reconciliation, accounts payables and receivables duties
• Ensure the maintenance of proper filing, correspondences and records
• Providing comprehensive administrative support to the management team
• Performing other ad-hoc administrative duties as required

What we're looking for

• 1-3 years of experience in an administrative or accounting support role
• Strong time management skills
• Proficient in Microsoft Office suite, particularly Excel and Outlook
• Excellent communication and interpersonal skills
• Attention to detail
• Ability to work independently and as part of a team
• Knowledge of accounting principles and practices

We offer a range of benefits, including:

• Medical insurance coverage
• Annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• A friendly and collaborative team culture

. To supervise the current team of cleaners ensuring a high level of cleanliness and hygiene throughout the academy and maintaining the effective running of the team. 2. To be aware of the conditions associated with the cleaning of the academy relating to the academy / site users and to work to the appropriate Health and Safety rules and processes. 3. To use the appropriate equipment, materials, tools and machinery to ensure the job is done effectively. 4. Cleaning duties will include cleaning, washing, sweeping, scrubbing, sanitising, shampooing, vacuum cleaning, polishing and dusting of designated areas as required by the School. 5. Specialist cleaning where requested by the School, i.e. Carpet shampooing. 6. To report any damage / defects to the appropriate person. 7. To liaise with site staff, supervisors and line managers as required.

Company Description

Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, with support, encouragement, and motivation as the keystones of our collaborative environment.

Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen.

Wavestone Asia is expanding, driven by demand in the Cybersecurity, CTO/CIO Advisory, and Agile Transformation areas. Our commitment to excellence and our people is underscored by recognition we have received in the Great Place to Work® accreditation process.

Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture.

Join us for a rewarding career in management consulting, offering competitive compensation, continuous learning, dynamic environment, and ample opportunities for professional growth. For more information, visit www.wavestone.com and become part of our journey to shape a positive and impactful future.

As part of why innovation!'s merger with Wavestone, our Singapore office is expanding, driven by demand in Digital and Infrastructure Transformation areas. We are looking for an experienced Business Development or Account Manager to join us.

Job Description

As an Account Developer, your primary objective will be to open new accounts with multinational companies in Asia and nurture relationships with our existing clients for Wavestone Asia's key offerings (Cybersecurity, CTO/CIO Advisory, and Agile Transformation). Playing a crucial role at the forefront of our work, you will learn directly from our consultants (and clients) the value we deliver.

The role includes:

• Conduct market intelligence/analysis to identify leads
• Undertake preliminary sales work including cold call, lead qualification, sales meeting, proposal preparation, secure pitch, etc.
• Build strong business relations with existing clients and strategic individual account plan to maximise account potential
• Work with the team to develop & nurture relationships with our existing clients to meet their needs
• Maintain CRM system and prepare sales report

Qualifications

• Up to 4 years of experience in sales/business development, preferably within consulting firms
• Experience working with MNCs (experience in the IT or finance sector is preferred)
• Experience handling accounts in Singapore market is a strong plus
• Excellent command of spoken & written English; an additional language is a plus
• Strong interpersonal & relationship skills with an entrepreneurial mindset
• Self-driven & results-oriented
• Contract negotiation skills
• For this position, you must be eligible to work in Singapore

Additional Information

Our commitment: Wavestone values and Positive Way

• Elevate client satisfaction by impacting high-growth business across the globe. Shape culture, enhance value propositions, and foster business development.
• Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility.
• Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees.
• Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off.

At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks.

If you require flexibility, assistance, or adjustments during our recruitment process due to a disability or impairment, please reach out to us to discuss your needs.

To apply for this position, please send us your CV and cover letter through this link: https://smrtr.io/nkkgx

Job Description:

-Liaise with architects, subcontractors, consultants as well as authorities; setting guidelines and provide your expertise and supervision towards the team.

-Manage and allocate resources to ensure its availability as and when needed throughout the construction projects

-Ensuring work are in accordance to the contract drawings, specifications and expected quality

-Project planning and management

-Coordinate with internal and external resources so as to ensure projects adhere to scope, schedule, as well as budget

-Ad-hoc assignments

Requirements:

-Min Diploma or Degree in Construction management, Project Management, or any other construction and engineering-related

-Minimum 5 years of experience towards residential landed housing

-Being a proactive team player, tagging along the ability to work independently to meet deadlines

-Good organizational, interpersonal and communication skills

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Performance Marketing Manager at Propseller, you will initially join us as an Individual Contributor (IC), directly influencing our growth through strategic and hands-on management of our digital marketing efforts. This role offers a unique opportunity to not only shape our performance marketing strategies from the ground up but also to grow into a leadership position as you help scale the team and its operations in line with our expanding business needs.

Ideal Candidate

You are a highly motivated performance marketing professional with a proven ability in paid social channels. Your expertise lies in crafting and executing impactful digital advertising campaigns that drive lead generation and business growth. With a data-driven approach, you excel at analysing campaign performance and optimising strategies to meet and exceed objectives. Comfortable in an Individual Contributor role, you thrive on directly influencing outcomes and bringing creative, analytical insights to our team. Your passion for innovation and excellence makes you a valuable asset in our hands-on marketing efforts.

Duties & Responsibilities

• Full-funnel marketing strategy: Develop and execute a comprehensive full-funnel marketing strategy to generate leads throughout the property buying and selling journey.
• Branding campaigns: Plan, implement, and optimise lead generation and branding campaigns across digital channels, including but not limited to Google Ads, Facebook Ads, TikTok, and other native advertising platforms.
• Marketing budget: Efficiently manage and allocate a growing monthly budget across marketing channels to maximise ROI.
• Innovation to increase leads: Innovate by identifying and testing new digital marketing channels to reach untapped audiences, thereby increasing the volume of high-quality leads.
• Channel growth: Create and execute roadmaps for channel growth, leading cross-functional projects to support these initiatives.
• Marketing creatives: Continuously test and enhance marketing creatives, copy, and landing pages in collaboration with creative partners and internal teams.
• Tracking systems: Implement and maintain robust tracking and attribution systems to analyse channel performance, focusing on lead volume, cost per lead, and conversion rates.
• Team growth: Foster the growth and development of the Performance Marketing team, guiding them towards achieving collective and individual goals.

Requirements

• Bachelor's or Master's degree in Engineering, Business, or a related field from a leading institution.
• 4+ years of experience in acquisition marketing, with a strong emphasis on digital advertising and performance marketing. A focus on lead generation is highly preferred, showcasing an ability to effectively attract and engage potential clients. We are open to considering candidates with less experience for a Senior Performance Marketing Specialist role.
• Experience in managing digital ad campaigns across platforms like Google Ads and Facebook Ads, with a preference for candidates knowledgeable in TikTok and other emerging platforms.
• Demonstrated ability to manage budgets effectively and drive marketing efficiency.
• Strong analytical skills and a preference for making data-driven decisions.
• Familiarity with digital marketing tools, platforms, and best practices, particularly in the B2C sector.
• A hands-on, proactive, and team-oriented work ethic.
• Detail-oriented.
• Comfortable working as an Individual Contributor with the ability to self-manage and drive projects to completion. Ambitious and interested in assuming leadership roles as the team grows.

You Get

• A central and vibrant office location near Lavender, Bendemeer, and Farrer Park MRTs, fostering creativity and innovation.
• Direct involvement in shaping the marketing strategy of a rapidly growing Series A startup, allowing you to make tangible impacts on its growth trajectory.
• A lean and dynamic working environment where your contributions are recognised and valued, with the opportunity for significant professional growth.
• Access to state-of-the-art tools and technologies to empower your work, including a MacBook Pro, Jabra Headset, and a fully integrated CRM system.
• Flexibility with one to two days of home-office per week after on-boarding.
• The chance to make a lasting difference in the real estate industry, influencing the biggest financial decisions of people’s lives through innovative marketing strategies.

Recruiting Process

Ideal length: 3 weeks

If your application is selected:

• Interview 1: Introductory video call with Hiring Manager (Head of Marketing)
• Case Study Assignment 1: Prepare case at home, then submit
• Interview 2: Physical: Case Study presentation with a Marketing teammate
• Case Study Assignment 2: Prepare case at home and bring it to the next interview. The second case serves as a preparation for the next interview.
• Interview 3: Physical: Meet with Head of Marketing & Marketing teammates
• Interview 4: Physical Interview with CEO
• Reference Check
• Welcome aboard!

Compensation

Performance Marketing Manager: Basic monthly salary of $6,000-$9,500 + stock options.

• Need renovation industry experience
• Need construction industry experience
• Develop and execute business growth strategies and project management for the organization.
• Create acquisition and retention strategies for successful client onboarding and long-term relations.
• Develop and execute sales action plans incorporating key performance indicators (KPIs).
• Execute and manage projects arising from business partnerships.
• Facilitate communication and collaboration among internal teams, clients, and stakeholders to ensure project alignment and success.
• Collaborate with marketing and membership teams on launches, promotions, and campaigns, aligning strategies for maximum sales impact.
• Maintain relationships with clients, addressing their needs and concerns through project focused solutions to ensure satisfaction and retention.
• Assessing potential risks and challenges associated with new ventures or strategies and developing mitigation plans.
• Prepare reports on business development activities, project progress and outcomes for management review.

Roles & Responsibilities

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

· Serving and handling customers both in the restaurant and through delivery platforms

· Oversee other staff in the service crew, managing the scheduling and training of service staff

· Manage work flow processes in the front end of the restaurant

· Liaising with suppliers for the ordering of consumables and kitchen equipment as needed

· Coming up with new social media posts to engage followers on the company’s various social medial platforms

· Creating brand awareness to gain audience attention and coming up with new ideas to promote the brand and company

We want to find the right person who is willing to put in his/her utmost effort during the journey with the sales team. You should be capable of providing our clients with the service, able to handle dissatisfied customers as well as to work in a fast-paced environment.

If this is the right job for you, it can help you acquire sales knowledge and management skills. Ultimately, you will gain broad experience in B2B hardware industry and we promise that it will be a fulfilling learning journey.

MAIN RESPONSIBILITIES

· Attend to all sales enquiries, prepare quotations to meet customers’ needs

· Follow up with customers to close the deals (client list will be provided)

· Promote in-house products to customers from the backend

· Process invoices and follow through till payments are received

· Coordinate and work closely with Logistics team to ensure on time delivery and ensure customer satisfaction

· Coordinate and work closely with External Corporate Sales team to understand customers’

needs and problems

· Monitor sales of companies and devise plans to improve sales of companies with slowing sales

· Highlight companies with unusual sales pattern to the External Corporate Sales team and the management

· Understand market demands and trends, work with HODs to expand scope

ADDITIONAL INFORMATION

· Strong written and verbal communication skills to liaise with English & Mandarin speaking clients

· Comfort with multi-tasking independently in a deadline-driven environment

· High level of organization, attention to detail and time management skills

· Strong desire to learn along with professional drive

· Excellent knowledge of Microsoft Office

· Passion for the b2b hardware industry and its best practices

Working Hours

Weekdays 8.30am – 5:30pm

Every Saturday 8.30am – 12:30pm

After confirmation, alternate Saturday.

Employment Benefits

· Performance bonus/AWS available

· Subsidized medical visits at partnered clinics

* A commission will be given if it hits the target. The commission structure will only be introduced to you after you board successfully. There are two types of commission structures: general sales and product commission structures.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

senior operation manager

Occupation

Senior Operation Manager

Job Description & Requirements

Responsibilities

• Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.
• Oversee decision-making with response to exceptions and staff utilization.
• Strategic planning for staff management and guide business activities to achieve results
• Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization
• Work with planner for optimization of routes to improve productivity
• Communicate directly with customers to manage exceptions
• Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.
• Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.
• Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries
• Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this positi

Developing and implementing operational policies and procedures to ensure efficient and effective operations

• Improving systems, processes, and best practices
• Managing day-to-day operations as well as the operations team and operations department
• Ensuring that organizational processes remain legally compliant with regulations and standards
• Maintaining and enforcing health and safety guidelines
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
• Developing and maintaining good relationships with vendors and suppliers
• Negotiating contracts with suppliers and vendors to obtain the best pricing
• Streamlining the organization’s business travel processes, including ensuring the best corporate management rates, automating expense reports, and maintaining compliance
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics
• Developing ways to increase the quality of customer service and increase customer satisfaction
• Analyzing data and trends to identify opportunities for process improvement and cost savings
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
• Optimizing workflows and processes to save time and money
• Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control
• Overseeing staffing plans and supervising, hiring, and training new employees
• Reporting on operational efficiency and quality standards
• Using strong communication skills to foster a culture of innovation and productivity in the workplace
• Keeping up-to-date with industry trends and best practices
• Incorporating new technologies, operating systems, and business processes when necessary
• Maintaining service operations with the goal of ensuring sustainability across business operations
• Creating and managing conflict-resolution programs and leading conflict-management practices