Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Monday to Friday)

Job scope:
• Post job advertisements, call & interview applicants
• Job matching
• Involve in operational recruitment activities
• Admin duties, including contract administering, update excel database etc
• Liaise with internal and external parties
• Any other adhoc duties

Requirements:
• NO experience welcome!!
• Min 2 years of working experience in Customer Service / Sales background will be advantageous
• Fast minded individual, street smart, high sense of responsibility and urgency in completing tasks, Positive mindset!
• Have the passion and affinity to achieve team target through team work
• Extroverted personality and keen to communicate with all walks of life.
• Proficient with MS Office applications.

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Monday to Friday)

Job scope:
• Post job advertisements, call & interview applicants
• Job matching
• Involve in operational recruitment activities
• Admin duties, including contract administering, update excel database etc
• Liaise with internal and external parties
• Any other adhoc duties

Requirements:
• NO experience welcome!!
• Min 2 years of working experience in Customer Service / Sales background will be advantageous
• Fast minded individual, street smart, high sense of responsibility and urgency in completing tasks, Positive mindset!
• Have the passion and affinity to achieve team target through team work
• Extroverted personality and keen to communicate with all walks of life.
• Proficient with MS Office applications.

Key Responsibilities
• Manage & lead the project team
• Manage relationships with customer, third-party vendors & all stakeholders
• Ensure that all projects are delivered on-time, within scope & within budget
• Develop detailed project plan to track progress
• Create & maintain comprehensive project documentation.
• Identify, track & communicate project progress, milestones, deliverable changes &
dependencies within the schedule, costs, issues & risks
• Record & manage project issues & risks, & escalate to management when necessary
• Manage cross-functional conflicts & issues
• Monitor project progress & performance & provide regular progress updates to all stakeholders

Secondary Role – Service Delivery Manager
• Maintain positive relationship with customer
• Ensure customer experience is exceptional & Service Level Agreements are met
• Customer’s point of contact on operational & service management to ensure quick resolution
• Identify business needs & work closely with the account team on customer retention, contract
renewal & service extension
• Maintain detailed knowledge of the services provided to customer
• Run F2F or online weekly/monthly meetings with customer
• Provide weekly/monthly service delivery performance reports to customer
• Record meeting minutes & outcome, and ensure actions are completed on time & escalate
issues to line management
• Work with technical teams to manage conflicts & ensure tasks are carried out efficiently
• Inform account manager of any change of scope for billable services.

Skills, Qualifications & Experience
• 5+ years’ project management experience in IT industry
• PMP or similar certification is an added advantage
• Demonstrated experience in customer-facing environment
• Good customer-facing & internal communication skills
• Good written & verbal communication skills
• Strong teamwork & good resource planning skills with attention to details
• A self-motivator who can work both independently & as part of a team
• Good understanding and working experience in ITIL. Certification is a plus

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description

• Handle onboarding, offboarding and displine matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally 2 years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3,000 - $3,600

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

• Worker Coordination: Schedule and assign tasks to workers based on project requirements and priorities.
• Tool and Equipment Management: Ensure workers are equipped with the relevant tools and materials required for their tasks, coordinating with the procurement team as necessary.
• Resource Allocation: Assist in the allocation of resources, including materials and equipment, to ensure workers have what they need to complete their tasks.
• Communication: Serve as a liaison between the production team and workers, facilitating clear communication of project goals and expectations.
• Documentation: Maintain accurate records of worker assignments, performance, and any issues that arise.
• Support Production Team: Assist the production team with administrative tasks as needed, including scheduling meetings, preparing reports, and managing documentation.

Requirements

• Min Nitec in business or equivalent.
• Minimum 2 years relevant working experience.

Regional Assistant Manager, Marketing Services

Job Summary:

• This position reports to the Regional Marketing Manager and plays a pivotal role in leading the execution of marketing communications in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines and Vietnam).
• This position is required to have strong project management and leadership skills to manage a team of social media and marketing specialists.

Key Responsibilities:

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Oversee social media strategies and campaigns to enhance brand engagement.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted marketing content for offline and online platforms.
• Plan and execute events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all marketing materials.
• Track and report on key performance indicators (KPIs) to measure the effectiveness of campaigns and social media performance.
• Stay updated on industry best practices and emerging trends in marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline

Team Leadership:

• Lead and manage a team of marketing communications and social media specialists.
• Foster a collaborative team environment and guide the team members to drive performance

Stakeholder Management:

• Effectively communicate with and manage stakeholders at various levels.
• Ensure alignment of marketing strategies with broader brand and communication goals

Qualifications:

• Bachelor’s degree in Marketing, Communications or a related field.
• Minimum of 8 years of experience in marketing, with at least 2 years in a leadership role.
• Strong event planning and project management with excellent communication and interpersonal skills
• Experience in managing external agencies and collaborating with cross-functional teams.
• Proactive problem solver capable of handling multiple tasks and deadlines

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Carry out clerical duties, including checking emails, answering phones and preparing documents, filing / scanning documents
• Manage data in spreadsheets and reports
• Customer Service (receive orders, check price, retrieve stock and retail, collection)
• Barcode printing
• Handling of assigned project or area of expertise (receive orders, schedule fulfilment, submit paperwork etc)
• Administrative housekeeping
• Schedule and arrange delivery
• Prepare and generate delivery documents
• Apply / Co-ordinate necessaary security arrangements for delivery
• Deployable to customer site to assist with delivert and paperwork
• Desirable to be proficient in Excel and SAP Business One

Duties and Responsibilities:

General and Admin Duties include

è Handle incoming calls

è Company insurance renewal

è Company Vehicles maintenance and repairs

è Company Machineries, aircon and equipment maintenance and repairs

è Government bodies license application and renewal

è Filing of documents / order stationery

Accounting Duties

Accounts Receivables & Payables

è Generating of Sales invoices and updating Supplier invoice into accounting system - SAP

è Follow up payments/collections with Customers

è Updating of Receipts & Payment Voucher into accounting system

è Updating of Customers & Tally with Suppliers Statement

è Liaising with Customers via email on deliveries

è Handle Petty Cash

Position 1: Temp Receptionist