[What you will be working on]

In this role, your responsibilities will include:

As part of an inter-agency office, you will be exposed to a diverse range of work and have the opportunity to work with various internal (government agencies, such as EDB, MinLaw, MOF, MAS, EnterpriseSG, ACRA, etc) and external (firms) stakeholders. At PSPO, you will be immersed in a fast-paced work environment, and are expected to be resourceful and independent in undertaking the following types of work: 
a)    Industry engagement & strategy development. Develop the house view and/or industry strategy playbook for the specific growth area(s), which can be at the professional services sector-level or sub-sector level (e.g. legal). Depending on the growth area, your work may involve: consulting with various internal and external stakeholders to elicit feedback and suggestions, conducting gap and data analysis, and using that to inform government interventions that may be required to address the gaps. 

b)    Securing mindshare through presentations. You may be required to present your research, analysis and recommendations at various governmental platforms to secure mindshare from senior management, and/or at external platforms where necessary. You may also be required to work with the relevant government agencies to translate such strategy into downstream initiatives and action. In addition, there will be opportunity to partner and co-develop industry-level solutions with industry and/or other government agency stakeholders to address transformation and capability development needs of the professional services sectors.

c)    Support for events and meetings attended by senior management / political office holders. You will have the opportunity to support specific events attended by senior management or POHs that are relevant to PSPO’s work. 
The PSPO team is based in the EDB office, and the team undertakes a hybrid work model.

[What we are looking for]

• At least 5 years of working experience in the professional services sector or held roles involving industry, strategy and policy development

• Strong written and oral communication and analytical skills 

• Ability to conduct in-depth analysis of complex issues and put forth actionable solutions

• Self-starter and positive attitude, excellent work ethic and a team player

• Prior consulting experience and an understanding of the professional and financial services sectors would be an advantage

• Singaporean 

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Available for TSL, Eatbook and Zula

About TSL:

TSL Media is the leading new media group in Singapore and we have grown to a company size of over 180 employees. Our brands under us include TheSmartLocal, ZULA, MS News and Eatbook. We won Mumbrella's Asia Media Brand of the Year, edging out some billion-dollar companies. We're now at the stage where we're rapidly expanding.

TSL is built on an energetic and collaborative work culture. We operate on hybrid work arrangements in a bid to aid employees balance work life and personal life.

Here's a video that gives you a glimpse into our office culture: https://www.youtube.com/watch?v=1rPxitC2ock

About the role:

• Be a part of an energetic, fast-paced team, conceptualizing and creating viral editorial and/or video content that drives the marketing objectives of a diverse range of clients.
• Develop and pitch innovative, creative ideas, effectively communicating the potential impact and value they can bring.
• Take charge of the organic content strategy for publications under TSL media group, tailoring approaches for different platforms.
• Constantly keep an eye on global trends and harness them to create viral organic content that resonates with diverse audiences.
• Enjoy the opportunity to be at the forefront of social media trends and digital content strategies, driving engagement and growth for both our clients and our own media platforms.
• Get hands-on experience in top funnel to bottom funnel marketing, providing a holistic understanding of the digital marketing ecosystem.
• Be a part of a company culture that values creativity, innovation, and personal growth, with plenty of opportunities to learn and develop your skills.

How to apply:

Your email will be your first "interview" so think of a way to make yourself stand out. Send an email to Miss Athene at [email protected] with the subject being the position you’re applying for. e.g “Video Producer Intern”.

Use a conversational writing style and tell us over 3 paragraphs:

• About yourself and relevant background experience
• Your social media accounts
• Your period of availability
• Your resume and portfolio (video edited)

All candidates will be required to submit a copy of your resume and portfolio link on our application form. Kindly note that applicants with a portfolio (e.g. videos taken/edited) will be prioritised.

Only shortlisted applicants will be notified.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

As the Assistant Project Manager, you will play a crucial role in supporting the planning, coordination, and execution of various projects within our organization. The ideal candidate will have excellent organizational and communication skills, as well as a proven ability to assist in managing project timelines and resources effectively.

Job Scope:

• Attend site meetings and visits
• Determine and define project scope and objectives of the contracted services
• Plot resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Identify, analyze and evaluate problems encountered by QS / SQS and propose the effective solution approach

Requirement:

• At least 2 years of experience in similar role

How to Apply:

Send your resume to Melody @ 8875 6003

Melody

Masters Career Consultancy Pte Ltd

Registration Number: R2095899

EA Licence : 16C8443

Job Description

As a Manager, Technical Solutions (Architect), you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider DC&N teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Architecture Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design, and develop Architecture Drawings, 3D models as needed for various Projects requirements.
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval.
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval.
• Technical solutions and Pre-Sales support to project team during project execution.
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively.
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Architecture or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc.
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc.
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning.
• Excellent verbal and written communications skills in English.
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Accounts Payable

• Matching PO/DO/supplier invoice
• Key in AP invoices
• Prepare Payment
• Perform Bank Reconciliation
• Any other ad hoc duties as assigned

Job Requirements

• Fresh graduate is welcome to apply
• Diploma/Degree in relevant field
• Efficient in Microsoft Excel, Word etc

• Perm
• With 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable Bonus
• Hybrid

• Coordinate the preparation of vehicles to be delivered to customers and supervising the contractors to ensure timely completion of vehicles for delivery.
• Monitor & coordinate closely with Sales team on the intended delivery of new vehicle.
• Assist and facilitate quotations from vendors for adhoc accessories spec up for new vehicles.
• Supervise contractors to ensure quality completion of jobs carried out.
• Perform QC checks on vehicles
• Draw out parts from parts store to supply to new vehicle.
• Receive Parts from suppliers and to account for the stocks in details.

• Minimum Nitec/Higher Nitec or equivalent.
• Min. 3 years experience in motor trade industry, knowledge of standard operating procedure important.
• MUST have class 3 license

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $2,400 with AWS + Bonus
• Knowledge in vehicle parts
• MUST have class 3 license

Job Description

• Assist in all administrative duties that supports the business requirements
• Other ad-hoc duties as assigned by the manager from time to time
• Provide administrative support & customer service
• Administration include filing, faxing, cash collection

Requirements

• Minmium 2-3 years experience with similar industry would be advantageous
• No experience are welcomed to apply
• Able to start work immediately would be advantageous

If you would like to be part of our Dynamic Team you may click the APPLY BUTTON NOW!

We regret that only shortlisted candidates would be notified.

Thank you!

COMPANY DESCRIPTION

As a member of the Children and Youth Group (CYG) management team, you will be crucial in ensuring that the facilities and ancilliary operations for CYG services are well planned and run. These include 2 childrens homes in Lorong Napiri and Pasir Panjang and 1 youth drop-in Centre in Kallang Bahru. You will oversee a team of seven. You are expected to help in formulating goals, objectives, strategies and action plans for the Home as well as their implementation, monitoring and evaluation to ensure their effectiveness, relevancy and consistency with the mission and vision of The Salvation Army.

RESPONSIBILITIES

• Supervise a team of Operations executives/assistants who will ensure the childrens homes building, facilities and key equipment are well managed and safe.
• Oversee cooks and vendors to ensure balanced meals and beverages are properly sourced and provided for the residents of the childrens homes.
• Coordinate with relevant personnel and contractors to provide security and maintain safety requirements of the residential homes.
• Ensure the cleaners maintain general cleanliness of common areas, there is proper disposal of domestic wastes and estate maintenance of the Homes.
• Oversee and render transport support through effective scheduling and oversee drivers
• Proper store management (food, IT equipment etc.) and stock or furnishing purchases aligned with effective cost management.
• Oversee administration and coordination with vendors for the Home Management System and other similar systems and assist in data risk management work.
• Review of procedures in a timely manner.
• Oversee facilities and management of all other CYG premises such as our youth drop-in Centre.

Diploma/Degree in Estate Management

With 2 or 3 years of supervisory experience

Working hours

44 hours per week.

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.30pm (Monday Friday, 1 hour lunch)

The program is a 24/7 community care service, hence flexibility in work arrangement is expected.

Workplace Location (This job require to travel to different locations)

Gracehaven Children's Home

3 Lorong Napiri S(547528)

The Haven

350 Pasir Panjang Road S118692

Youth Development Centre

Blk 65 Kallang Bahru #01-305 Singapore 330065

Website:https://www.salvationarmy.org.sg/

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

JOB PURPOSE:

Assisting Front Office Manager & Assistant Front Office Manager to supervise, train and inspect the performance of Front Office supervisors & associates. Ensuring that all procedures are completed to the hotel's desirable quality and standards. Assist where necessary to ensure optimum service to guests. Train and monitor all Front Office reports prepared by Front Office supervisors to ensure effective cost management. Identify and develop potential Front Office supervisors & associates.

PRINCIPLE ACCOUNTABILITIES:

1. Maximization of Rooms revenue by encouraging upselling.
2. Handle guests’ challenges or incidents occurring in the hotel when necessary and record all incidents into DM log for management’s attention or follow-up.
3. Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
4. Reviewing guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team
5. Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
6. Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
7. Be thoroughly familiar with the Marriott Bonvoy Loyalty programme

ABILITIES / KEY COMPETENCIES / SKILLS:

• At least 3 Year(s) of working experience in the related field is required for this position.
• Fluent in Front Office operation (Front Desk, Bell Desk, PABX, Business Center), HOTSOS, Call Accounting System
• Good command of English (oral & written), preferably know other languages.
• Microsoft Office, Opera-Fidelio, HOTSOS, Call Accounting System
• Pleasant personality, leadership, problem solver, team player, integrity.

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Programme Assistant is to assist in conducting programmes for Family Caregivers and Care Recipients, and handle administration work in the department.

Programme Planning

• Report to the Programme Coordinator

• Assist in coordinating and conducting programmes and events under Respite for both Family Caregivers and Care Recipients

• Work closely with the Care Coordinator and Enrolled Nurse to develop programmes and events which are responsive to the needs of the Family Caregivers or Care Recipients respectively (e.g. self-care practices, community integration skills)

• Assist in ensuring the smooth running of programmes and events by coordination of logistical arrangements (e.g. venue, food, pre-event registration, event attendance)

• Assist in coordinating with volunteers for relevant programmes and events

• Maintain a safe and clean environment

Programme Evaluation

• Assist the Programme Coordinator in collection and entry of data for record-keeping and audit purposes

• Assist in gathering participant feedback on programmes and events

Administration

• Assist in maintaining an inventory of relevant materials and equipment

• Assist in administration duties when necessary

• Carry out other duties as assigned by the Programme Coordinator or Centre Manager

Technical Competencies

• Proficiency in Microsoft Office

• Familiarity with social media (e.g. WhatsApp, Facebook, Instagram)

• Familiarity with Canva and graphic design will be a plus

• Able to speak English and Mandarin (dialects is a plus)

Core Competencies

• Keen to work with people with physical disabilities and their family caregivers

• Integrity, good self-discipline and self-motivation

• Good interpersonal and communication skills, people-oriented

• Able to work independently and in a team

• Creativity, initiative, and resourcefulness

KEY RESPONSIBILITIES

Inventory Oversight

Take charge of monitoring and managing inventory levels, ensuring optimal balance between availability and efficiency. Implement strategies to prevent stockouts or overstock situations, specifically for jewelry and diamonds.

Record Keeping Maestro

Maintain meticulous records of inventory transactions, leveraging attention to detail to keep data accurate and up-to-date.

Order Coordination

Collaborate with various ateliers to coordinate orders and ensure timely delivery of gold and diamonds.

·Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Responsibilities:

• Data-entry of purchase orders
• Maintain database, update and file all product requisitions, quotations and purchase orders as per company’s SOP
• Organize and maintain all files and records
• Ad hoc task such as liaising with relevant departments if there’s any complains/feedback

Requirements:

• Candidate with working experience will be advantageous
• Proficient in MS Office application

Whatsapp 91834574 for more information

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.