Primary Responsibilities

• Delivery of new and existing business sales targets and plans to develop the Automotive Protection business in the countries that you are responsible for.
•Research of local markets, customers, distribution channels and network contacts to execute pipeline new business opportunities.
•Continuously monitor and ensure program progress is on target and any deviations from plan are identified and solutions implemented.
•Recommend and propose sales campaigns to deliver the business plan and ensure successful performance.
•Participate in meetings as required to support the development of strategy, provide updates on new business development, and launched programs.
•Provide communication for development or enhancement of the products
•Deliver timely decisions and problem solving solutions for customers and partners.
•Provide customer and market updates and other relevant input during budgeting process
•Establish planning and implementing strategies to build and retain customers, achieving production and profitability targets.
•Support the delivery of the regional marketing approach in line with the global automotive protection marketing strategy.
•To assess new sales opportunities together with individual country, regional and global underwriting teams, to ensure alignment with QBE’s strategy, underwriting appetite and business plan.
•Regularly review income and loss ratio performance on business, aligning with the underwriting team to make sure it is line with business plan. If necessary, take the remedial actions to ensure that we deliver on the business plan.
•To support the launch of new programs, ensuring all terms of cover, processes and procedures are implemented accurately within agreed timescales and in accordance with requirements.
•Ensure that all output adheres to the relevant legal, compliance & regulatory frameworks and corporate policies to minimise risk to the business.
•Identify and implement ‘best practice’ and process improvements
•Build and maintain strong relationships with stakeholders including customers, partners and colleagues to support constructive relationships and to ensure services provided continually support business needs.

Our client seeking an experienced to help set up this new store. This includes sourcing and purchasing premium tea and related items, creating an inviting store layout, hiring and training personnel, formulating marketing plans, managing stock and budget, and ensuring a remarkable tea culture experience for our customers.

Duties:

• Develop and implement the store layout and all operational aspects
• Source and acquire top-quality tea and associated products
• Hire and educate staff to deliver outstanding customer service and knowledge about our tea products
• Formulate promotional strategies to boost the store’s visibility and sales
• Oversee inventory and budget to maintain profitability
• Maintain a clean, organized, and customer-friendly store environment
• Implement changes based on customer feedback to enhance store operations and customer satisfaction

Qualifications:

• Minimum of 5 years in retail management, with a strong background in selling Chinese Tea
• Comprehensive knowledge and experience in tea culture
• Exceptional leadership and team management abilities
• Excellent communication and interpersonal skills
• Robust analytical and problem-solving skills
• Ability to juggle multiple tasks, prioritize, and manage time effectively
• Proven track record in driving sales and meeting targets

As a senior operations trainee in our High-end restaurant outlet- Learn Operations Procedures: Understand and become proficient in the day-to-day operations of an F&B establishment, including food preparation, service, and cleanliness standards. You will undergo 12 weeks of training guided by our heart warming management staffs.

• To monitor and administer all matters relating to the vessel's insurance.
• To arrange insurance-related certificates for each vessel.
• To assist in compiling documents, preparation of statements, correspondence and processing of claims, and in the monitoring of claim procedures.
• To assist in preparing/ collating defenses for liability claims.
• To pursue through the responsible department/office the identification and collection of claims-related accounts.
• To maintain claim records and statistics - Maintaining claims (all kinds) status records for the ships in the prescribed form.
• To coordinate agency appointments, arrange advance funding, and verify disbursement accounts.
• To initiate unannounced shore-based Drug and Alcohol Tests and Office initiated Alcohol tests as required.
• To arrange and make remittance arrangements as required.
• To maintain records/ filing and statistics for inspections.
• To assist the entire Operations department on administrative support.

Job Requirements:

• Preferably with working experience in maritime industry
• Sound PC knowledge, especially with MS Office
• Dynamic & able to work under pressure with excellent time management skills
• Good organization and coordination skills with due attention to detail

Job Profile:

• Processing payments for trade transactions and passing entries to facilitate journaling of AP related transactions.

• Support in executing various banking related transactions.

• Support Accounts Manager in any ad hoc requirements as per need.

• Filing and upkeep of documents.

Job Requirements:

• Knowledge of working/exposure in ERP environment or automated accounting software - preferably Microsoft Dynamics Business Central.

• Education requirements : Diploma/ Bachelors Degree.

• Minimum 2-5 years experience in accounts department preferably in a trading company.

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Responsibilities : -
• Responsible for all aspects of purchasing including food, beverage, sundry items, operating & fixed assets and contractual services for the operation of the hotel.
• Manage purchasing process including sourcing of products with competitive prices, evaluation of vendors, ascertain product quality & specification, business negotiation and selection of supplier with the best combination of price, quality, delivery or service.
• Responsible for purchases for two entities.
• Supervisor and manage a team of staff to carry out purchasing procedures effectively and efficiently to meet the demands and requirements of all departments.
• Conduct periodic tender exercise for supply of daily food in accordance to standard and operating procedures
• Responsible to source for at least 3 quotations and acquire products & services within the specified time to meet the demand of operation departments
• To source, evaluate, analyse and select service providers that are suitable for hotel operations, such as stewarding contract, pest control, cleaning contractors, equipment maintenance, canteen provider etc. Submit proposal with proper job specification and recommendations.

JOB REQUIREMENTS :

• Minimum 5 years in similar capacity in hospitality industry
• Computer literate, with good MS Excel skills
• Good time management and organisation skills
• Excellent negotiations skills

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Responsibilities

• To generate purchase orders, update acknowledgement and Delivery Order, and monitor delivery of outstanding order
• Issue, print out and fax purchase orders form from purchase requisition
• Update and acknowledge: check quantity, rpice and update delivery date acknowledged
• Request and confirm from supplier the information of where and when the shipment will arrives
• Keep track or follow up on any sales froup urgent delivery needs
• Monitor month end Purchase Order and stock balance
• Conduct year0end stock take
• Source for new quotation if new project required
• Liaise and verify with Account department regarding invoices should problems occur

Requirement

• Min O level Education
• Admin with purchasing experience welcome to apply

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

License No : 06C3745

Consultant : Daniel Lee / R1989151

Job Description & Requirements

A. Job Description

• Responsible for the comprehensive management of all stages of Structured Cabling;
• Assist the company of production to formulate and implement production and operational strategies and policies to ensure the realization of production targets;
• Ensuring that the team understands that the organisation’s profits and achievements are reflected in all its operations and activities – including relationships and risk management;
• Direct and lead production teams and drive initiatives to promote performance excellence;
• Supervise production results, guide operational activities, set high standards, and promote continuous improvement;
• Contribute to training and development of the team;
• Meet customer satisfaction in accordance with organisation plans
• Improve the safety production operation system, quality control standards, cost control strategies and risk management measures;
• Assist the company of production in formulating annual production work plan, production budget, production schedule, production target and resource plan to support the realization of organizational goals;
• Maintain overall organisation responsibility for performing all duties in compliance with related manufacturing legal/statutory regulations, professional duties, responsibilities and obligations and programs and initiatives of the company

B. Requirements

• Experience in the power cable industry at least 10 years.
• Genuine interest in the telecom and power cable industries.
• Effective communication skills with excellent command of written and spoken English.
• Skills and experience in managing projects for / related to the cable industry.
• Strong management skills in resource planning; financial planning, tracking and control; * documentation development and tracking.
• Team player with strong leadership and willingness to develop others; able to handle conflicts.
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills.
• High focus on project quality and performance, experience in risk assessment techniques and exercise.
• Prepared to travel and working long hours and/or during odd hours; as and when required.
• Candidates should preferably have the right to live and work in Singapore.

• Salary: Up to $8k basic + AWS + Variable Bonus + Incentives
• Location: East
• 5 days work, flexible working hour

The client is a vibrant fashion retailer on a fast growth trajectory, dedicated to providing stylish and trendy shoes to discerning customers globally. Emphasizing both online and offline sales channels and are in search of a dedicated and experienced Manager.

The role:
As the E-commerce Manager, your primary goal will be to increase online sales and ensure a seamless shopping experience for customers. You'll supervise all e-commerce operations, which involve developing strategies, enhancing the company website, handling projects, and analyzing data to enhance online performance.

Responsibilities:

• Develop and execute an e-commerce strategy aligned with company goals.
• Analyze market trends for growth opportunities.
• Oversee website maintenance and enhancements for user-friendliness.
• Collaborate with Marketing Team for digital campaigns.
• Manage online advertising, email marketing, liaise with SEO, and SEM agencies.
• Coordinate with inventory and logistics for efficient order fulfillment.
• Utilize web analytics to track performance metrics.
• Address customer feedback promptly for improved satisfaction.
• Lead and support a team of e-commerce professionals.

Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• At least 3 years of e-commerce managerial experience.
• Demonstrated e-commerce management experience, ideally in fashion or footwear.
• Familiarity with e-commerce platforms and web development, particularly brands.com.
• Proficient in web analytics tools like Google Analytics.
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic environment.

How to apply:

Should you be keen to explore the opportunity, click "APPLY NOW" button to submit your resume!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

About The Role

• You will be working on various local projects to collaborate in a teamwork environment to design, document and deliver excellent architecture. You will interface with external clients, consultants and stakeholders to complete project tasks independently or with the team.
• Involvement in concept design, design development, preparation of drawings and models
• Assist in project execution and administration throughout the project cycle
• Work with clients, consultants and other stakeholders
• Assist to ensure that the building plans meet the necessary building codes and regulations

Requirements

• Diploma/ Bachelor’s Degree in Architecture or related fields

• Minimum 2 years of relevant architectural experience preferred

• Experience in Public Housing projects preferred

• Good knowledge of architectural details, working drawings and construction practices

• Conversant with local codes & regulations

• Knowledge of Autocad, Revit

• Good communication skills and positive attitude

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine the level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources. Bachelor’s degree or equivalent and relevant work experience.

As a HR Executive in Human Resources, you will work with a group of experienced colleagues. The HR department manages all facets of professional HR responsibilities in Talent Acquisition, Administration and Compensation & Benefits.

Responsibilities:

• Assist in recruitment process for new employees which includes placing advertisements, arranging interviews, making offers and preparing employment contracts
• Conduct the orientation for new employees
• Coordinates with recruitment agencies, schools and job portals with regards to job requirements and hiring
• Handle application of all types of work passes
• Handle new hires onboarding
• Handle leave administration
• Ensure proper documentation in employee’s p-file
• Assist in updating of various reports
• Assist with drafting of internal memo and letters
• Participate in organising of company activities
• Handle office administration and maintenance

Requirements:

• Minimum diploma in Human Resource Management or equivalent
• At least 2 – 3 years of relevant experience
• Good working knowledge of Microsoft Word and Excel
• Able to work well independently and as a team
• Able to communicate well across all levels

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

• Work location: Ang Mo Kio area
• Working hours: Mon - Fri, 8am-6pm (Hybrid)
• Well-known US MNC

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support with good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Bachelor's degree or equivalent in Human Resources Management, Business Management or relevant field
• Able to efficiently communicate with colleagues, pertaining to their HR queries.

Job Description

1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

1-3. Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

1-4. Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

3. Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations environment.

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good spoken and written communication skills to coordinate with customers or / and appointed vendors

- Prior experience in handling spare parts or healthcare products are at advantage

Job Summary

Junior Research Technologist performs laboratory functions in routine research assays. Following company laboratory and safety procedures with minimum supervision.

Role and Responsibilities

• Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

• Performs assigned tasks in prioritized, logical, and timely manner.

• Tests in accordance with specifications provided.

• Perform all core function/testing required by this position

• Enter test data and conditions into the lab system

Job Requirements:

• Minimum GCE "O" level, NITEC or Diploma. Preferably Diploma in Chemical Engineering / Chemical Process Technology

• 1 year of related work experience.

• Work experience in a Laboratory environment will be preferred.

• Entry level with relevant educational background can apply

Duties and Responsibilities

· Reporting to the China HQ General Manager

· Creating and implementing strategies for business growth

· Network and relationship maintenance with internal and external parties, efficient communication skill

· Developing new solutions to meet client needs

· Improving internal processes for better productivity

· Overseeing large projects and interpreting performance reports

· Managing the budget and monitoring the financial health of a location or business unit

· Perform continuous improvement for the duties described above

· Perform any other ad-hoc duties be assigned by management or China HQ

Requirement

· Familiar with international trading practices and policies

· Resourceful and have an established client base

· Willing to travel abroad for business meetings and engagements

· Able to build excellent banker-customer relationships

· Pro-active working attitude, strong sense of task ownership, interpersonal, analytical skills and negotiation skill

· Proficient in Mandarin and English

· Minimum bachelor’s degree holder from reputable local or international universities in relevant field of study

· Minimum 5 years of international trading related working experience with knowledge of mineral product and LC.

Responsibilities:

· Help to lead architecture design and execution throughout the project cycle.

· Oversee progress of on-site work ensure project is built according to design plans and resolve any issues that may arise.

· Work with clients, consultants and stakeholders to ensure that the building plan meet the

necessary building codes and regulations.

· Ensure key deadlines are met and staff are working together effectively

· May manage various groups of architects, technicians and/or specialists.

Requirements:

· Bachelor’s/ Master’s Degree in Architecture or related fields

· Minimum 5 years of relevant architectural experience

· Being registered with Singapore Board of Architects would be an advantage

· Good knowledge of architectural details, working drawings and construction practices

· Conversant with local code and regulations

· Competency in authority requirements and submission procedures

· Ability to lead a team

· Experience in Public Housing Project

· Good leadership and communication skill

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the AVP, APAC Finance to support Allied World Australia Branch operation. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Job Duties:

· Ensure incoming receipts are applied timely and accurately in the systems.
· Work with Credit Control, Account Managers and external customers to resolve disputes to get unallocated receipts to an acceptable level.
· Responsible for monthly updating and reconciling of cash book.
· Prepare/review month-end closing activities in relation to Group reporting.
· Support balance sheet reconciliations and ensure quality control over financial transactions and financial reporting.
· Handle queries or requirements from other business functions, management and auditors
· Assist AVP, Finance closely in driving forward enhancements and process improvements to ensure the effective and efficient control - provide inputs for continuous improvement, also look for opportunities to streamline and enhance the same processes by way of possible automation.
· Support AVP, Finance and other business functions through providing finance-related input to help with decision making, including internal/external audits and the preparation and review of all reporting requirements.
· Collaborate with various stakeholders to discuss and resolve issues.
· Undertake projects on an ad-hoc basis to ensure necessary finance-related requirements are met.

Essential Requirements:

· Degree in Accountancy or Finance. US GAAP experience preferred
· 3-5 years experience in the Insurance industry, preferably non-life insurance
· Excellent knowledge of accounting rules and regulatory requirements
· Ability to be hands-on, to multi-task and meet tight deadlines
· Excellent PC skills with a good working knowledge of Excel
· Good communication/interpersonal skills and detail oriented
· Keen awareness of latest financial accounting environment and insurance regulations and able to analyze the impact of these changes to the organization
· Passionate to work in a fast-paced environment
· A team player

We are looking to hire a dedicated and reliable kiychen assistant to assist the cook with ingredient preperation as well as perform all washing and cleanning duties required in the kitchen .

The kitchen assistant's respansibilities include assisting with inventory

control removing the garbage washing garbage cans and cleanning

refrierators freezers and storage rooms.

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding

• Ensure job descriptions are up to date and compliant with all local regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date

• Ensuring all payroll transactions are processed efficiently

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

• Use performance management tools to provide guidance and feedback to team

• Ensure all company HR policies are applied consistently

• Maintain company organization charts and employee directory

• Partner with management to ensure strategic HR goals are aligned with business initiatives

• Maintain HR systems and processes

• Conduct performance and salary reviews

• Provide support and guidance to HR staff

• Analyze trends in compensation and benefits

• Design and implement employee retention strategies

Qualifications / Skills:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS)

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration and teamwork

• Experience with analyzing data to guide strategic employment planning

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

Job Description

• Performing receiving, storage, packaging and issuing activities and shipping documentation preparation

• Issue of materials to Production and QC

• Provide satisfactory service to internal and external customer

• Ensure that the procedures are adhered to in the course of conducting store activities

• Ensure proper storage and handling of goods

• Providing relevant daily/ monthly report

• Preparation of documentation for delivery

• Responsible for keeping accurate account of all issues and receipt

• Updating of the Inventory management system ( SAP )

• Management of waste materials

• Conduct cycle count and stocks takes.

• Managing of spare parts inventory

• Upkeep of the warehouse facilities and security

Qualifications/Requirements

• GCE ‘O’ Level / ITE

• Minimum 1 year of experience as Store Assistant

• Basic knowledge of computer and SAP system is advantages

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.