5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

We are looking for engineers to provide preventive and corrective maintenance on IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of IT network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job required standby 24/7 after office hours when needed, including weekends and public holidays

• Possess Class 3/3A Driving License

• Those who have no experience are welcome to apply, training will be provided

• 8.00am-5.30pm/Monday-Friday with standby

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION? 

Mama likes everything to work perfectly, and you make this happen! ❤️ You ensure all the preventive and curative maintenance operations of the establishment

Job Summary：

Project manager will be responsible for starting and delivering the project under project director instruction, managing the day-to-day operation of the project,

In addition, he/she will review and analyze project schedule, quality status, site safety performance, team member working loading, engineering and contractor cost estimates, bids, change orders, invoices, labor rates, physical engineering/construction progress, etc.

The project manager will be responsible for the project team performance from start to the end, and monitoring the budget, tracking and controlling CAPEX costs as well as engineer/contractor costs.

Responsibilities:

1. Assist to set up project team per individual project execution phase.
2. Manage and execute project in complied manner and strictly following WuXi Biologics procedures.
3. Prepare CAPEX project funding documents.
4. Develop the initial project construction budget estimation.
5. Lead risk analysis reviews, manage risk model, monitor leading indicators and early warnings
6. Manage and monitor project performance, like schedules, change notice, progress, delivered documents
7. Take overall responsibility of project safety management. Set up routine safety monitoring program.
8. Manage project cost via design, procurement, and construction to achieve no over budget spending.
9. Develop, monitor, and maintain overall Monthly Project Reports including: progress, major achievement, risk, budgeting, forecasting, schedule updates, variance analysis, change management, risk management, early warnings etc.
10. Develop procurement strategies together with procurement team
11. Review and analyze engineer/contractor bidding plan like quality, compliance with company request and related code, schedule, progress, bids, change notices, costs
12. Work in conjunction with Construction Management, Facility Engineering, Quality Assurance, LDI, vendor and Project team to implement project management to ensure project execution is on track. (cost, schedule, change management, progress reporting, deviation handling, and risk management, etc.)
13. Lead the project team of each disciplines covering quality, planning / scheduling, site management, qualification
14. Review, manage engineering/construction quality, progress, and cost forecasts for remaining work
15. Support the closeout of contracts and purchase orders
16. Deliver the project to end user no late than Board approved schedule.
17. Responsible for project handover.

Requirements：

1. Bachelor’s Degree from accredited institution
2. 15 + years of experience in pharmaceutical industry engineering, construction, qualification, and validation from a project management (quality, progress, cost control, scheduling, and estimating) vantage point.
3. 10 + years of experience in pharmaceutical project, especially in the pharmaceutical industry from start to finish of $200M size project or larger. Experience in food, chemical or other related industries are acceptable
4. Proficient in Microsoft Excel, Word, project, PowerPoint. Oracle P6, Visio, will be preferred
5. Experience in engineering, construction, commissioning, and validation preferred
6. The Project Manager must have a strong technical knowledge in engineering, construction, commissioning, and pharmaceutical industry qualification, cost, and schedule management.
7. In addition, the individual must have strong management skills for LDI design quality and progress control, construction site EHS monitoring, change management, schedule monitoring, cost estimate analysis, budget monitoring, cash flow analysis, risk management and benchmarking project costs, qualification implementation.
8. The individual must have a good understanding of all types of project execution phase from concept feasibility studying, basic and detail engineering, bidding or tendering, site construction, commissioning and qualification till handover. The individual must have strong skills in leadership, communication, coordination, self-driven and problem solving
9. Flexibility to handle multiple priorities with deadlines.
10. Willingness to travel as necessary.

Description

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, managing staff, maintaining high standards of food and beverage quality, and achieving the restaurant’s financial and operational goals.

Requierments.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• At least 3-5 years of experience in restaurant management or a similar role.

• Strong leadership, communication, and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficient in restaurant management software and point of sale (POS) systems.

• Knowledge of food and beverage service and best practices.

Personal Attributes:

• High attention to detail and problem-solving skills.

• Ability to work under pressure in a fast-paced environment.

• Passion for food, beverage, and delivering an exceptional guest experience.

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

To assist and support to GM, Network Planning & Strategic Development. The ideal candidate will be mainly responsible for managing the assigned lines through monitoring and assessing the existing network, as well as initiating and collaborating with Line management on service enhancements /modifications. You will also be involved in the exploration and design of new services as required.

Essential Duties & Responsibilities:

• Optimize vessel deployment through close collaboration with Trade team to identify opportunities of service network improvement.
• Oversee performance analysis of existing services and initiate proposals relating to routing, vessel deployment and service proforma to ensure overall optimisation of present network and services.
• Conduct feasibility studies of new services and lead negotiation with potential partners on business collaborations, drafting agreements for new services.
• Analyse competitors’ landscape and identify market trends for potential new business collaborations.
• Perform profit and loss analysis to support network changes or new products. This involves the creation of proforma schedules, product costings, and contribution analysis on volume and revenue projections.
• Drive network research on maritime industry, economic conditions and business climates to assess market trends and review potential growth opportunities.
• Support internal stakeholders and external partners to communicate network & products updates to ensure the right cost is being forecasted and accounted for in the result.
• Maintain internal vessel fleet movement and cascading plan.
• Other duties and ad-hoc tasks as assigned.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Graduated with a Bachelor degree in Maritime Business, Supply Chain Management, International Logistics, Economics, Statistics, Engineering, or any equivalent.
• Candidates with minimum 5 years of experience in Shipping field preferred.
• Resilient, self-motivated, result-driven, highly adaptable, and able to work independently.
• Outstanding communication skills, strong interpersonal and negotiation skills.
• Candidate needs to be effectively bilingual in English and Mandarin as the position needs to frequently communicate with English or Chinese speaking associates both verbally and in writing whenever appropriate.
• Advance working knowledge in Excel required, with experience in Formatting, Pivot Tables, Formulas, Filters and Sorting.
• Able to travel to all the countries in the region from time to time, with up to 30% of the working time spent in countries outside Singapore.
• Possesses a valid right to work in Singapore.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Duties and responsibilities

• Check, tally AR daily Collection on bank statement, cash book.

• Prepare Monthly AR Aging Report and generate Customer Statement of Accounts.

• Monitor customer activities through our Fleetnetic system.

• Follow up closely for customer aging with sales team.

• Check coding and post invoices from Fleetnetic system into Autoline.

• Prepare monthly bulk collection and monitor collection status.

• Monitor AR balance for both Autoline and Fleetnetic system.

• Perform Monthly billing to all inter-company (Recoverable, Rental and other ad-hoc billing).

• Update Interco AR transactions.

• Updating Outstanding balance for insurance and monitor Interco collection.

• Other ad-hoc duties as required and/or assigned.

Skill Required

• GCE O levels or Diploma qualification.

• Min. 1-2 years of experience in Accounts Receivable.

• Independent, analytical and a positive working attitude.

• Proficient in accounting software and Microsoft Word and Excel.

• Good time management and comfortable working in a fast-paced environment with high voluminous transactions to meet deadlines.

• Good team player with good communication and initiative.

• Performed detailed work with accuracy and speed.

• This position may required to communicate with counter part in China

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Duties and responsibilities

• Ensure accounts payable invoices, petty cash and E-staff expenses claims (Prosoft) are processed accurately and timely.

• Ensure GST recognition is in compliance with IRAS regulations.

• To check and ensure payments are properly supported and authorized according to Group Policies and Processes.

• Prepare and update principal supplier’ reconciliation on a monthly basis.

• Handle and resolve internal and external vendors’ inquiries and issues.

• Ensure Zero unallocated payments in ERP system.

• Petty Cash management.

• Other ad-hoc duties as required and/or assigned.

Skill Required

• Diploma or Degree qualification.

• Min. 3 – 4 years of experience in Accounts Payable.

• Independent, analytical and a positive working attitude.

• Proficient in accounting software and Microsoft Word and Excel.

• Good time management and comfortable working in fast-paced environment with high voluminous transactions to meet deadlines.

• Good team player with good communication and initiative.

• Performed detailed work with accuracy and speed.

• The position required to communicate with counterparts in China

Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player, mature and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Descriptions:

Ensure food items are prepared according to company standards of quality and consistency.

Follow company SOP

Maintain kitchen and working area cleanliness and hygienic.

Make sure food is well presented.

Perform duty in kitchen including food preparation, cooking, dishwashing, and housekeeping.

Cross-trained in service

Requirements:

No experience needed

Able to commit work on weekend & public holiday

Team player

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

What you get to do in this role:   

• This position reports to: Senior Manager, Revenue Recognition
• Serve as a revenue recognition and finance subject matter expert and partner with Sales, Deal Desk, Legal and Sales Operations during the contract negotiation process by analyzing the impact of contract terms, communicating the revenue impact, and offering alternative structures
• Collaborate with Finance business partners on revenue metrics, forecasts, and projections
• Manage and align contract negotiations and contract terms to key financial performance metrics
• Assess revenue recognition for contracts in the process of being negotiated in accordance with ASC 606
• Exercise judgment within defined policies and authoritative guidance to determine appropriate action related to revenue-related transactions and documenting considerations and conclusions
• Educate stakeholders through creation and delivery of training for revenue recognition rules, key finance performance metrics, policies, and practices
• Challenge and assist in process improvements and implementation to further streamline Finance processes and shorten financial close cycle to ensure scalability
• Monitor relevant US GAAP and SEC developments and international developments to ensure finance policies and procedures are compliant
• Provide operational support for projects within a matrix organization

Job Responsibilities:

• Responsible for Sales contracts covering drafting contracts, signing and archiving.
• Co-ordinating the shipments with suppliers and customers (Observe Incoterms);
• Co-ordination, preparation, handling of contractual shipping documents via LC or direct presentation, Bill of Lading/Railway B/L, invoices, Certificates of Origin, Certificate of Analysis, Certificate of Weight, Draft survey report, Laytime Calculations and Demurrage / Dispatch Settlements.
• Invoicing and collection funds while observing and maintaining contractual payment terms (L/C, prepayment, cash against documents).
• Liaising with freight forwarders, agents.
• Reporting: daily report, shipping list, exposure list;
• Insuring Cargos whilst observing Incoterms;
• Updating Internal system SAP;
• KYC know your customer.

Job Requirements:

• Bachelor's degree in Logistic or equivalent.
• With 4 - 6 years of working experience in Trading Firm or relevant field.
• Able to 24/7 standby as client is in Trading firm and will need to liaise with overseas client/ supplier.
• Excellent communication skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

• Day to day management of investment and accountability program for selected key regional client
• The preparation of buying results for a key client within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, regional client team and media auditors
• Providing advice and support to local offices on media accountability
• Effectively managing of timelines, analysing feedback and reviewing pricing and delivery against KPIs
• Manage local and regional communications effectively to share best practice and get desired results from local markets
• Ensure consistency of activation process and product across all markets
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Contribute to an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Reporting into the SEA Investment and accountability director

YOUR IMPACT _________

This position will be managing and developing a team of Beauty Consultants through daily supervision and coaching. He/she will also be responsible to drive counter business and achieve sales goals by delivering great customer service and an excellent customer experience in line with brand standard.  The incumbent will be required to develop and maintain close relationship with Shilla operations teams to smoothen daily operations, as well as, to ensure brands standards are always applied on counter including by coordinating daily operations, stock management, uphold counter image.

YOUR MISSION _________

Brand Sales & Image

• Work hand in hand with Beauty Consultants to achieve sales targets 
• Understand the counter business and sales trends in order to detect growth opportunities
• Assist and help execute promotions (including promotion, incentive and GWP) to exceed sales targets yet maintaining brand standards
• Actively promotes Brand and presents a professional image at all times
• Completes weekly external reports to the Brand and participates in various projects as and when required.
• Develops in-store relations to build and uphold positive rapport between Operator and Brand

Supervision and Team Management of Beauty Consultants

• Communicate effectively corporate strategy & guidelines to the team
• Work closely and effectively with the internal team and operator’s team of sales staff, supervisors and managers
• Keep Beauty Consultants motivated to achieve goals by preparation, participation, practice, praise and passion
• Serve as a role model, coach Beauty Consultants to ensure selling techniques / product knowledge and demonstration adheres to the brand standards as well as effective translation into customer penetration and staff productivity results
• Ensure Beauty Consultants uphold grooming standards of the brand
• Evaluates and monitors performance of Beauty Consultants closely with Airport Manager and Training team to identify areas for development to enhance product knowledge and sales techniques which drives performance
• Assist and work with Retail Manager in recruitment of Beauty Consultants, where applicable
• Plan and ensure that new Beauty Consultants are integrated into the brand by providing them with concise brand introduction and understanding of basic product knowledge to enable them to perform their job until formal training is arranged by the Training team

Counter & Product Management

• Guarantee the respect of Dior brand image in all aspects: Visual Merchandising, Beauty
• Ensure overall counter image/aesthetic adhere to brand philosophy/ guidelines and that all counters are updated with stocks and testers
• Supervises daily counter duties such as housekeeping, merchandising, stock management, including supply of testers and counter tools
• Ensure stocks and testers are sufficient on-counter through effective facilitation of stocks transfer from warehouse to store(s) or counter(s); ensure stocks are well allocated to each location and effective stocks replenishment
• Roster all team members in housekeeping duties to maintain hygiene standards and ensure testers and collateral materials are clean, tidy and filled
• Ensures merchandising and display follows brand guidelines (e.g. planogram) and Operator’s requirements
• Provide feedback to ensure visuals at all locations have been updated all at the same time
• Provide feedback to support the development and increase of sales, clearing of slow-moving items and damages
• Work with field team to evaluate effectiveness of counter tools to allow consumers to understand in-store highlights 
• Conduct counter coaching to Beauty Consultants and Promoters where necessary

Promotion Coordination

• Work with field staff to execute promotion setup timely and effectively
• Ensure stocks, testers and GWP are sufficiently allocated to the promotion counter
• Ensure promotion mechanics and incentives are effectively communicated to field staff
• Provide basic product knowledge introduction and counter coaching to promoters
• Provide feedback to Airport Manager or Retail Manager regarding overall promotion sales and customer feedbacks

Job Summary:

Based at our Singapore office, you will be an integral part of the crisis communications team including managing initial responses and manning our incident line. You will coordinate emergency response drills using our in-house media and social media simulation platform and will work with our senior trainers, and eventually on your own, to provide high quality media response training to our clients at all levels. Day-to-day duties will include client liaison, internal and external comms advice and support, copywriting, media management, training, business development and much more.

Qualifications & Requirements:

• Bachelor’s degree or Diploma in Public Relations, Communications, Maritime Studies, Journalism or related field or relevant work experience.
• Knowledge of commercial shipping and/or crisis communications experience is essential
• Excellent writing ability
• Confident and polished public speaker, enjoy presenting in front of small and large groups from junior staff to C-suite
• Experience delivering senior level media (or other relevant) training programs
• Willing and able to travel internationally (sometimes on short notice)
• Highly organised
• Work well under intense pressure and show initiative during slow periods
• Social media management and monitoring experience would be an asset
• Business development experience would be a significant asset

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Overview

The role holder, reporting to the Financial Controller, is

- To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.

- To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.

• To manage intercompany loans.

• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.

• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.

• To support business stakeholders in FX and trade financing matters.

• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.

• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.

• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.

• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.

• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.

• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.

• Ad-hoc duties as assigned.

Responsibilities:

Incident Management:

• Quickly drive incidents to resolution.
• Coordinate efforts across L2 and L3 support teams for timely incident resolution.
• Escalate cases involving process failures that delay resolution or result in SLA breaches.
• Attend regular incident review meetings to ensure open incidents are addressed promptly.
• Generate periodic service reports for stakeholders.
• Analyze incident trends to identify opportunities for improvement.
• Ensure incidents are documented accurately according to the Incident Management process.
• Monitor and report on Incident Management KPIs.
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Problem Management:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Analyze and log problem tickets for future reference.
• Serve as the gatekeeper for all known errors.
• Monitor and report on Problem Management KPIs.

Qualifications:

• Minimum 5 years of experience in incident and problem management within a large organization.
• Excellent communication skills, capable of conveying complex information clearly.
• Excellent interpersonal abilities to manage customer relationships effectively.
• Analytical mindset with the ability to navigate complex technical and process-related issues.
• Self-driven and capable of working independently.
• Experience in a regulated industry is a plus.
• ITIL 4 certification is a plus.
• Experience with ServiceNow is advantageous.

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

• Great opportunity for credit analysts looking to step up as RM
• Hybrid work arrangement
• Focused on funds and insurance

You will be responsible for supporting the senior bankers in the team with credit memos/credit reviews. You will handle queries from stakeholders, monitor and test covenants.

At least 6 years of corporate banking experience as a credit analyst or assistant relationship manager, financial institution experience will be a plus. Pro-active and a team-player.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good command of English and strong communication skills with customers or / and appointed vendors

Job Scopes

• Project management, to ensure delivery of key initiatives on time and budget for Treasury and Markets (trading) business.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates to project steering committees and stakeholders and following up on action items with respective action owners.
• Coordinating with users and tech teams on user acceptance testing, facilitate discussions on defects resolution and getting user signoffs.
• Coordinating for post-go-live support.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Job requirements

• Degree in Software Development, Computer Science, or similar
• Minimum of 5 years of related experience in project management
• Team Leadership & Management experience
• Domain knowledge and experience in banking sector

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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