Title : English langauge Tuition teacher
Location: Hougang

Working days & Time: 3 weekdays (3PM-9PM) + Weekend (Both Sat & Sun ; 9AM-6PM)
Salary: $3000 - $3500

Job Responsible:

• Prepare and conduct lessons: Tailor lessons in accordance with our curriculum with a holistic understanding of your student’s learning needs to meet the unique needs and learning styles of individual students.
• Curriculum Development: Work with our curriculum development team to create useful learning materials.
• Motivation: Inspire and motivate students to excel academically and develop a love for learning. Be a role model for your students. Give appropriate advice to students to improve students’ holistic development.
• Communication: Monitor your class progression and provide honest and helpful feedback with suggestions to parents on a regular basis to improve the student’s conduct or academic performance.

Administrative:

• Prepare lesson plans and teaching materials
• Check with students on their exam dates, record students’ test results, evaluate students’ test papers
• Conduct lessons and tutoring sessions.
• Assess and evaluate student performance(Mark papers).Provide feedback to students and parents. (Call parents and update class group chats - teacher’s personal contact would be added)
• Maintain a conducive and disciplined learning environment.
• Stay updated with the latest teaching methods and curriculum changes.
• Assist in curriculum development and improvement.
• Take attendance and arrange makeup lessons for absentees.

Requirement:

• Teaching certification or relevant teaching experience with Singapore MOE syllabus.
• Strong knowledge and passion for the subject(s) you teach.
• Primary post – Min. 'A' level or Diploma
• Secondary post – Min. Bachelor degree

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position title: Site Supervisor

Working Location: Islandwide (depends on site project, Company provide lorry)

Office Location: KAKI BUKIT

Working Days: 6-days work week (off 4 days a month)

Working hours : 8am-7pm

Salary : $3000 - $3800

Responsibilities:

Purchase material

Monitor the progress of the site

Arrange & Organize work schedule

Do not have to go to the office in the morning- directly to the site, need to bring workers to site.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

We are hiring wholesale fruit and vegetables LORRY DRIVER. If you can meet the following requirements, we welcome you to join us:

1) Have a valid singapore class 3 driving license with 5 years driving experience

2) knowledge in wholesales for fruits industy

3) must be a team players and able to work in shift

4) NEED TO WORK IN NIGHT SHIFT

OUR COMPANY IS DOING WHOLESALES OF BEER , WHITE WINE AND CHINESE WINE AND WE ARE CURRENTLY LOOKING FOR DELIVERY DRIVER WHO HAS THE FOLLOWING EXPERIENCE:

1) PROVEN RESULT IN ATTAINING TARGET IN SALES FOR ABOVE MENTIONED PRODUCTS.

2) AT LEAST 10 YEARS DRIVING EXPERIENCE

3) TEAM PLAYER

4) GOOD TRAFFIC TRACKING RECORD

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities: • Develop a positive and respectful relationship with the students living in the dormitory. • Provide a safe and secure living environment in the dormitory for student residents so they can focus their attention on their educational program and requirements. • Work to establish and maintain open lines of communication with students, staff, and administrators. • Interprets and implements policies and administrative regulations working through the Facilities Director. • Informs director about activities in the dormitory and makes reports as required. • Exercises decisive leadership in crisis situations. • Attend appropriate staff meetings and in-service seminars. • Report any absences or time away from the dorm so that supervision can be maintained. • Perform any other duties assigned by the director.

. To supervise the current team of cleaners ensuring a high level of cleanliness and hygiene throughout the academy and maintaining the effective running of the team. 2. To be aware of the conditions associated with the cleaning of the academy relating to the academy / site users and to work to the appropriate Health and Safety rules and processes. 3. To use the appropriate equipment, materials, tools and machinery to ensure the job is done effectively. 4. Cleaning duties will include cleaning, washing, sweeping, scrubbing, sanitising, shampooing, vacuum cleaning, polishing and dusting of designated areas as required by the School. 5. Specialist cleaning where requested by the School, i.e. Carpet shampooing. 6. To report any damage / defects to the appropriate person. 7. To liaise with site staff, supervisors and line managers as required.

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Title: Stage Manager

Key Responsibilities

Production Leadership:Oversee all stages of production from initial planning to final performance, ensuring all elements align with the creative and technical vision.
Act as the main point of contact for directors, designers, and department heads, coordinating effectively to maintain artistic integrity and operational efficiency.

Crew Management:Direct and manage the backstage crew, assigning roles, overseeing cue execution, and ensuring adherence to safety standards.
Lead technical rehearsals, manage performance cues, and support cast and crew to achieve peak performance.

Technical Proficiency:Collaborate closely with lighting, sound, and set design teams to coordinate timing and technical elements with precision.
Leverage extensive knowledge of theater technology, including stage equipment, lighting, and sound systems, to anticipate and address technical challenges in real-time.

Communication & Scheduling:Develop and manage detailed rehearsal and performance schedules, making necessary adjustments for production needs.
Ensure timely and clear communication across departments through call sheets, rehearsal notes, and performance reports.

Crisis & Contingency Management:Prepare for potential issues and establish contingency plans to handle unexpected challenges swiftly and effectively.
Implement and enforce safety protocols, maintaining a secure environment for all cast and crew members.

Key Requirements:

Professional Experience: Minimum of 5 years as a Stage Manager in professional theater, concerts, or large-scale events.

Technical Skills: In-depth understanding of stage equipment, lighting and sound systems, cue management, and tech troubleshooting.

Leadership: Demonstrated ability to lead, motivate, and organize crew and performers with a calm, composed demeanor.

Adaptability: Proven experience in handling live performance challenges and maintaining focus under high-pressure situations.

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Job Descriptions

• Providing strategic HR consulting and advisory services to business leaders and managers
• Partnering with stakeholders to identify and address HR-related challenges and opportunities
• Developing and implementing HR policies, programmes and initiatives that align with the company's goals
• Driving employee engagement and retention efforts through performance management, learning and development
• Overseeing HR operations such as recruitment, onboarding, compensation and benefits
• Collaborating with the HR team to ensure compliance with employment legislation and best practices
• Contributing to the continuous improvement of HR processes and systems
  

Requirements

• 3-5 years of experience as an HR business partner, consultant or generalist
• Strong business acumen and the ability to understand and support strategic business priorities
• Excellent communication and interpersonal skills to effectively liaise with stakeholders at all levels
• Proficient in HR data analysis and using insights to drive HR initiatives
• Knowledge of HR best practices, employment laws and regulations
• Ability to work independently and as part of a team
• Tertiary qualification in Human Resources, Business or a related field

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description

• Work with enterprise sales teams to ensure Telstra Security services and solutions are positioned and architected for our strategic and emerging clients across Asia
• Provide technical consultation on Cyber Security opportunities and client initiatives.
• Prepare technical documents in response to requests for information (RFI), requests for proposals (RFP) and solution proposals.
• Act as a Cyber Security SME both within the Telstra Security team as well as the international organisation across Asia.
• Provide technical designs, implementation documents and coordinate key security vendors / partners and client technical stakeholders.

Pre-Sales

• Sales and target driven, help with technical proposals, work closely with Advisory consultants and Sales leads to define and develop compelling security value.
• Help bring together proposals and SOW owning the technical solution components
• Great communication skills with technical and business stakeholders to quickly understand the problems from customer and able to drive solutions for customers
• Solution design skills across a range of security products, solutions and services and the ability to clearly present complex technical concepts to non-technical stakeholders
• Efficiently scope and outline the solution proposals based on key requirements, and articulate the design rationale

Roles & Responsibilities

Temenos is looking for an experienced and energetic partner marketing manager to build and execute partner marketing programs with Temenos’ Technology and Services partners with the following key objectives:

• Enhance visibility, comms and branding activities around our strategic partners to generate awareness and strengthen the partnership message
• Enhance visibility and awareness of partnership success and key initiatives within selected partner organizations and internally in Temenos
• Facilitate joint Go-to-Market campaigns and lead generation activities
• Equip and enable sales teams with content and tools to position the partnership message to clients and prospects

This role requires a strategic outlook and demonstrated experience in strategic marketing activities, but also a strong ability to execute with a focus on measurable results.

KEY RESPONSIBILITIES

• Develop strategic, integrated marketing plans for selected partners to support the go-to-market strategy
• Enable and activate our global partner community at scale to execute demand generation across key accounts
• Work with APAC Campaign Marketing colleagues to ensure Partner marketing programs are reviewed and developed with regional requirements, including events and campaigns
• Work with the partner and regional teams to define the priorities, value proposition and messaging around our partnerships
• Monitor and support partner utilization of Market Development Funds (MDF) and enable appropriate spend of MDF on marketing initiatives including being an expert resource on process, guidelines and options for partners
• Drive alignment with Partner Management and regional teams to ensure that Partner Marketing programs amplify the Temenos marketing priorities
• Provide targeted marketing support for specific deals (joint partner opportunities) in the pipeline
• Develop effective sales enablement tools to support the partnership message like solution briefs, sales guidebooks and messaging decks
• Manage local marketing agency resources to deliver partner marketing programs to the partner ecosystem at scale
• Manage and execute the annual Partner Day
• Manage and execute joint marketing activities at industry events such as Sibos and Money 20/20

SKILLS & EXPERIENCE

• 8+ years of field marketing, partner marketing or account-based marketing experience in technology companies
• Very strong written and verbal communication skills with an innate attention to detail
• Experience working closely with sales and customer-facing teams to drive pipeline
• Excellent communication and interpersonal skills at all levels in the organisation and proven ability to build strong professional relationships
• Highly organised and able to multi-task
• Proven experience in creating and executing detailed partner marketing plans
• Systematic approach to sharing knowledge and best practices across multiple team
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
• Strong project management skills

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

What do we expect from you?

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Simphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of F&B industry
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Assist the General Manager as directed

Hire, train, schedule and manage employees in daily tasks

Develop good customer relationships and address customer service needs

Manage purchasing, inventory, maintenance and other operational functions

Develop strategies for better workplace efficiency and goal achievement

Liaise between managers, customers and employees

Serve as acting General Manager (GM) when GM is away

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting store manager as needed.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

SPA manager /

1. Develop Business Strategy: Formulate the annual business strategy and budget for the spa center based on market demand and company goals to ensure sustainable development.

2. Team Management: Responsible for recruiting, training, and motivating staff, building an efficient team, and ensuring employees possess professional skills and a good service attitude.

3. Customer Service: Focus on customer satisfaction, gather customer feedback, and handle complaints and suggestions to ensure an exceptional customer experience.

4. Marketing: Conduct market research, analyze industry trends and target customer demographics, and develop effective marketing strategies to attract new clients and maintain relationships with existing ones.

5. Service Project Optimization: Regularly evaluate and update spa service offerings and pricing strategies to ensure diversity and competitiveness.

6. Financial Management: Monitor income and expenses, analyze financial reports, ensure business profitability, and adjust budgets as necessary.

7. Equipment and Product Management: Responsible for the procurement, maintenance, and inventory management of spa equipment and products, ensuring proper functioning and quality.

8. Safety and Hygiene Management: Ensure the spa center complies with hygiene and safety standards, implementing and enforcing relevant policies to protect the health and safety of clients and employees.

9. Collaboration with Other Departments: Work closely with marketing, finance, and human resources departments to promote coordinated development of the overall business.

10. Performance Evaluation and Feedback: Regularly assess team and overall business performance, provide feedback and improvement suggestions, and drive continuous enhancement of service quality and efficiency.