Incident Handler Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading stable firm.

The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication with key stakeholders. This position also involves conducting post-incident reviews within the problem management framework to identify root causes, gather insights, and implement corrective and preventive measures.

Key Responsibilities:

• Ensure prompt resolution of all incidents impacting customers.
• Work closely with support teams (L2/L3) to facilitate timely incident resolution.
• Escalate issues resulting from process breakdowns that may lead to delays or violations of Service Level Agreements (SLAs).
• Participate in regular incident review meetings to assess ongoing incidents and promote swift closure.
• Prepare and distribute periodic service reports for stakeholders.
• Analyze incident trends to identify and address recurring issues.
• Ensure that incidents are accurately documented following the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Incident Management.
• Conduct post-incident reviews for significant incidents to capture lessons learned and ensure follow-up actions are completed.
• Lead root cause analysis sessions to identify underlying problems and develop preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Identify and log problem tickets based on thorough analysis.
• Maintain oversight of all known errors within the system.
• Monitor and report on KPIs related to problem management.

Requirements:

• Minimum 5 years of experience in incident and problem management in a large organization.
• Background in a regulated financial institution is highly advantageous.
• Understanding of the digital payments landscape is a plus.
• Strong functional and technical knowledge of cloud technology components.
• Familiarity with ServiceNow is beneficial.
• Basic knowledge of AWS technology is preferred.
• Excellent communication skills for articulating complex issues clearly.
• ITIL 4 certification is required

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of company’s business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel are in possession of correct skills, are given appropriate training, are up-to-date on the latest methods, procedures and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by E&A team and to ensure full understanding of project preambles and methods of measurement for purpose of generating accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders which were not successful.
• Lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimates metrics by trades, categories, cost codes etc.
• Responsible for leading the implementation of cost estimating strategies for projects, including direct labour, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries and bid analysis by E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensure effective coordination between the E&A team and other departments to confirm complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and to ensure that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and to ensure proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.

About you:

• Bachelor’s Degree in any Technical discipline
• Minimum 10 years of commercial experience with roles in cost estimation and/or quantity surveying, preferably in the Singapore marine and offshore industry.
• Experience in the fabrication of Oil & Gas process modules, structures and skids preferred.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5 days works week (Mon-Fri, 8am to 5.30pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Planning, scheduling, and monitoring of QS’s work for respective projects to ensure that works are completed on time for submissions to Clients parallel to the Project Schedule both in re-measurements and change proposals.
• Provide quotations to Client’s for any new additional works arises out of the original scope of works (if any).
• Checking and approving the change proposal for submission to Clients.
• Prepare forecast of overall projects costs inclusive of revised MTO’s and change proposals of each project. (Will provide to Client periodically.)
• Meeting up with Clients to reconcile and close up on the re-measurements and change proposals submitted.
• Compilation and close-up of final account for each project completed with the respective client.
• Prepare and monitor of invoices and payments from Client for each project.
• Provide contractual advice to the PM or Project Team for any commercial issues.
• Any other ad-hoc duties being assigned by Superior.

About you:

• Bachelor’s Degree in Civil Engineering, Quantity Surveyor or Construction Management discipline
• At least 10 years of experience in Marine shipyard for large construction projects
• Experienced in the quantification and valuation of works for claims is essential, together with sound knowledge of commercial processes such as contracts, subcontracting, tendering and procurement
• Excellent written and good communicative skills, able to interact with people of all levels and teamwork

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5 days works week (Mon-Fri, 8am to 5.30pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About us:

Greybox is an award winning premium coffee brand, founded in 2016. We source beans from the best growers in the world, which scored over 80 points by Specialty Coffee Association. We roast the beans in small batches, aiming to bring the best in the cup. To stay ahead of the coffee trends, we work with champion baristas for training, and do our best to serve to coffee lovers.

Your primary responsibilities include:

1. Drink Preparation: Expertly preparing various types of coffee and non-coffee beverages according to recipes and customer preferences. Tailoring coffee orders to meet specific customer requests, such as adjusting sweetness levels, milk alternatives, and flavorings.

2. Customer Service: Providing friendly, efficient, and personalized service to customers.

3. Equipment Maintenance: Operating and maintaining coffee equipment, including espresso machines, grinders, brewers, and other tools. Ensuring equipment cleanliness and functionality.

4. Quality Assurance: Upholding high standards of quality in every aspect of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.

5. Cleanliness and Organization: Maintaining cleanliness and organization in the coffee bar area, including workstations, serving counters, and dining areas. Adhering to food safety and hygiene standards.

6. Inventory Management: Assisting with receiving, storing, and rotating stock as necessary.

7. Team Collaboration: Working collaboratively with other team members, including fellow baristas, kitchen staff, and management.

8. Upselling and Promotion: Recommending additional menu items, such as pastries, snacks, or merchandise.

9. Continuous Learning: Staying informed about coffee industry trends, new brewing techniques, and specialty coffee varieties. Participating in training sessions and workshops to improve coffee knowledge and skills

Requirements:

• Prior experience as a cafe barista is required.

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Attention to detail and a passion in making various coffee drinks.

• Available to work shift hours which include morning, afternoon, weekends, and public holidays

Benefits:

• 5 days work week

• Medical insurance

• Employee discount

• Career progression pathways available

Join our team and become part of a vibrant coffee culture where your passion for coffee and dedication to customer satisfaction can shine!

Responsibilities:

Sales & Business Development:

• Identify and explore new business opportunities across relevant industries.
• Build and strengthen relationships with key clients, partners, and stakeholders.
• Develop and implement targeted sales strategies to achieve revenue objectives.
• Promote the full range of services offered by the company, including rental, catering, and technological solutions.
• Stay informed about industry trends and market developments to uncover potential opportunities.

Project Coordination Support:

• Work closely with internal teams to ensure smooth and successful project delivery.
• Assist clients with the planning and execution of their projects, from initial inquiry to completion.
• Coordinate with external vendors and service providers to ensure efficient delivery of all project components.

Client Relationship Management:

• Act as the primary point of contact for clients, ensuring that their requirements and expectations are met.
• Conduct presentations, site tours, and proposal pitches to potential clients.
• Negotiate contracts, pricing, and terms in accordance with company policies.
• Provide customized solutions that align with clients' specific needs and objectives.

Reporting & Analysis:

• Keep accurate records of all sales activities, pipeline updates, and forecasts in the CRM system.
• Present regular performance reports to senior management, highlighting key trends and opportunities for growth.
• Analyze competitor actions and market conditions to offer strategic recommendations for business development.

Requirements:

• Bachelor's Degree in Business, Marketing, Hospitality, or any equivalent professional qualifications
• Brings along at least 3-5 years of sales experience in a related industry
• Prior experience in hospitality or events would be an added advantaged
• Able to adapt into a fast pace environment
• Strong negotiation, presentation, and communication skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Responsibilities:

• Depending on the scope of supply, participate in project technical specifications on Engineering Reviews and Engineering Validation Activities, Studies, Operability, Commissioning in design and Commissioning Procedures.
• Participate and contribute to review various complex commissioning deliverables, analyze the documents and highlight the shortfalls through vigorous review process and address these shortfalls with the sales/project team.
• Review commissioning schedule & optimize the duration.
• Optimize FSR requirement & engagement on site during commissioning.
• Participate FAT and attend SAT depending on project requirements.
• Ensure adherence to QHSE policies.
• Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary.
• Perform pre-commissioning and commissioning activities.
• Work with Project Team to verify and close out of all safety critical elements associated with the package.
• Ensure all regulatory and statutory testing and requirements are performed and records are maintained.
• Perform risk assessment for the commissioning scope, attend toolbox meetings.
• Work with Project Team for day-to-day planning of work during commissioning testing phase, manage schedule & targets of the commissioning as required.
• Coordinate with Project Team to identify and manage resource requirement to meet commissioning schedule and targets.
• Work with Project Team and 3rd Party supplier to carry out functional testing of commissioned systems and engaging the operations team when and where needed.
• Lead and execute pre-commissioning and commissioning together with operations team as per procedure and sign-off respective documents with client representative for system closure.
• Prepare timely and accurate pre-commissioning & commissioning test report for records and submissions to project team.
• Performs testing and commissioning activities together with operations team and forward documentations to project team for approval and signature.
• Analyze, ascertain, and perform differentiation that the defects are warrantable or chargeable. To work with internal Project team and Customer Support Team to handle on defects claims.

Requirements:

• Minimum Degree/Diploma in Electrical / Mechanical / Mechatronic Engineering or related Engineering Disciplines
• Min. 5-10 years of related work experience on Power Generators or Original Equipment Manufacturer Generator sets. Data center facility knowledge a plus.
• Possess working experience related to testing of LV/ MV Switchboards, power generators. Preferrable possess a LEW license Grade 7/8/9.
• Capable of testing and calibration of Generator Control Panel and assist 3rdparty supplier on Electrical switchboard and its components, troubleshooting and clear understanding of system specification.
• Familiar with the Generator sets project testing procedures and applicable rules and regulations of regulatory bodies. E.g., SS, ISO 3046, 8528 and etc..

Who They Are
At our client, they design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at our client? They are always moving forward—always pushing themselves to go further in their efforts to build a more equitable, inclusive world for their employees, their customers, and their communities.

The Role

Responsibilities

• Define the project scope, objectives, and deliverables in collaboration with the clients and the project team.
• Develop and maintain detailed project plans, schedules, budgets, and resource allocation.
• Manage the project execution, ensuring that the tasks are completed on time, within budget, and according to quality standards.
• Communicate and coordinate with the clients, the project team, and other stakeholders regularly, providing updates, feedback, and guidance.
• Identify and manage the project risks and issues, escalating them when necessary and implementing mitigation and contingency plans.
• Monitor and evaluate the project performance using appropriate tools and metrics, and report on the project status and outcomes.
• Ensure that the project deliverables are aligned with client expectations and requirements, and that they meet quality and compliance standards.
• Conduct project closure activities, including documentation, lessons learned, and feedback collection.

Your Future at Our Client
Becoming a Project Manager at our client is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important—you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused—someone who prioritizes customer success in their work. And finally, you’re open and borderless—naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Bachelor's degree or equivalent in engineering, computer science, information systems, or a related field.
• At least 5 years of experience in project management, preferably in the healthcare industry.
• Proven track record of successfully delivering complex and large-scale projects involving multiple tools and systems.
• Strong knowledge of project management methodologies, tools, and best practices, such as PMBOK, Agile, Scrum, etc.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively with diverse and cross-functional teams.
• Strong analytical, problem-solving, and decision-making skills, with the ability to handle multiple tasks and prioritize effectively.
• Highly organized, detail-oriented, and self-motivated, with the ability to work independently and under pressure.
• Proficient in Microsoft Office, Project, and other project management software.
• Fluent in English, both written and spoken. Knowledge of other languages is a plus.

This role will be based in Singapore.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our client cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of their employees, and support you and your family through the moments that matter—wherever you are in your life journey. Their employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through their company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. They invest heavily in you, and they want you to succeed so that together, you will all succeed.

• 4 days off a month (Every Sunday and PH off)
• Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
• Working Location: Far East Plaza
• Salary Range: $ 2500 - $ 3300 + Attendance Allowance + performance bonus + Overriding

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Monday - Friday

830am - 6pm

Location: Ubi

Responsibilities

• Responsible for the sales and business development for assigned area
• Develop and implement sales and marketing plan and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirements
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

Requirements

• Diploma or Degree in Electrical/Electronics Engineering
• 5-8 years of sales experience and good contacts in Marine, Oil & Gas/ Petro Chemical and Ultilities and Power Plants sector and EPC contractors
• A team player with strong sense of responsibility
• Good interpersonal and communication and presentation skills
• Possess own transport will be advantage

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description & Requirements

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accountancy and tax services and to acquire new clients.

The job responsibilities are as below:

• Source and develop new potential customer
• Approach existing and new customer to fix appointment
• Maintain and develop existing and new customer database in excel
• To achieve KPI set by the management

Job Requirements

• Minimum GCE 'N' or 'O' Level
• Good communication skills and self-motivating
• Able to communicate in Mandarin to communicate with Chinese clients
• Flexible working hours between 9am to 6pm
• Able to work independently and good team player in friendly working environment
• Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)
• Base Salary + Commission

Product Manager

Job Description and requirements:

• A degree in relevant fields such as Engineering, Computer Science, Economics, Business Administration, or Arts & Social Sciences.
• At least 3 years of experience in product management focused on enterprise ICT products.
• Knowledge of finance, business case development, P&L management, and forecasting.
• Strong teamwork and interpersonal skills, coupled with excellent planning, organization, and project management abilities.
• Ability to conduct product and market research, customer journey mapping, and provide analytics to support decision-making.
• Proven experience in managing and collaborating with partners.
• Capable of working independently as well as within cross-functional teams.
• A strong interest in technology, particularly in areas like Internet services, Cloud, Web Hosting, DNS, Email, and Security.
• A passion for creativity and technology, especially gadgets, is a plus
• Proficiency in speaking Mandarin and writing in Chinese is a plus.

Product Executive

Job Description and requirements:

• Fresh graduates (Degree or above) or Polytechnic graduates with 2 years of relevant experience are encouraged to apply for the Product Executive role. Training will be provided.
• Basic knowledge of finance, business case development, P&L, and forecasting is beneficial, with guidance available.
• Strong teamwork and interpersonal skills, as well as excellent planning, organization, and project management abilities, are essential.
• A passion for creativity and technology, particularly gadgets, is a plus.
• Proficiency in speaking Mandarin and writing in Chinese is a plus.

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Product Marketing Assistant Manager - Consumer Electronics (Home Appliances)

• Conduct market research, understand current trends
• Manage assigned product life cycle & price strategies
• Monitor product sales performance, competitor activities, campaign ROI
• Track offline / online product presence to ensure product is well represented in all touchpoints
• Manage marketing projects and ensure timely delivery
• Prepare weekly & monthly reporting
• Support new product launches
• Support any ad-hoc activities assigned when required

REQUIREMENTS

• Diploma or relevant studies with min 2-3 years of marketing experience in related industry.
• Possess good problem solving skills, positive attitude and willing to learn new things.

Salary: Depending on experiences

Location: Walking distance from Circle line / Company also provided 2 ways free transport from Queenstown MRT station

Interested candidates are welcome to email their resume to [email protected] and CC to [email protected]

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Responsibilities:

1. Ensure projects are well executed within budget, on schedule, safely and with good quality.

2. Generate engineering drawings and calculate bill of materials.

3. Liase with vendors/contractors and production team for smooth project execution.

4. Prepare and submit project documentation (MDR/Operation Manual)

5. Prepare cost estimates, quotations and tenders.

Requirements:

1. Minimum Diploma in Mechanical Engineering or related engineering disciplines with 2 years experience or O level with at least 5 years of relevant experience

2. Experience in steel works and site installation works. Knowledge in tanks/piping fabrication and/or building construction project management.

3. A team player with good leadership skills

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Front of House Assistant Manager: Be Part of a Culinary Revolution!

✨ What We're About:
Since 1992, we’ve been pushing the boundaries of the dining scene, creating fresh, exciting alternatives to traditional hotel restaurants. With over 30 years of expertise, we’ve built a reputation for offering diverse cuisines—from Thai and Western to Chinese and Japanese, along with premier catering services. Our goal is to deliver unforgettable dining experiences, foster team growth, and lead expansion across the region—all while staying true to our core values: innovation, customer satisfaction, and transparency.

Your Role in This Journey:
As an Assistant Manager (Front of House), you’ll be the heartbeat of guest services. Every shift, every service, you'll ensure our guests leave with memories they want to relive. Your responsibilities will include:

A team player to join and support trust relationship managers in daily administration of trust mandates.

· Assist the trust relationship managers in the daily administration of the trust mandates, including but not limiting to

- Processing of the bank account opening documents, credit facilities, insurance transfer/purchase documents

- Processing of distribution requests, including name screening.

- Preparing of trustee and company minutes and resolutions where required

· Updating of records in trust system and upkeeping good accurate records of trust relevant parties information as well as trusts and/or company activities

· Assist and support in trust review preparation (if call for), review of trust deeds, letter of wishes, fees etc if required for BAU processing

· Contribute efforts for ad hoc projects

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Requirements:

· Min Degree/Diploma holders

· At least 1-3 years in trust administration

· Team player

· Meticulous and have an eye for details

· Proficiency in Chinese is required as this role requires to deal with internal Chinese stakeholders

Job Summary:

• Working Hours - Monday to Friday 8.30am - 5.30pm; Saturday half during peak period.
• Location: Golden Mile Tower Singapore (7 mins walking distance from Nicoll Highway MRT)

Job Responsibilities:

• Plan, coordinate, and supervise a variety of audit assignments for review by engagement managers or partners.
• Manage a portfolio of audit engagements to ensure the delivery of high-quality services.
• Provide leadership throughout the audit process, encompassing client acceptance, engagement planning, execution, and finalization.
• Assume full accountability for audit engagements, ensuring compliance with budgetary constraints and timelines.
• Monitor engagement progress closely to guarantee timely completion while maintaining quality standards.

Job Requirements:

• Degree in Accountancy / professional qualification or equivalents.
• Min. 4 - 5 years of relavent working experience.
• Singaporean only.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 9828 5994 for confidential discussion.


*Only shortlisted candidates would be notified**


EA Personnel Name: Poh Sook Hooi
EA Personnel No: R23116335
EA License No: 15C7752

Responsibilities:

Assist on identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Foster strong business relationships with new / existing corporate accounts and ensure consistent business follow ups.

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Manage the entire customer sales cycle, including pre-sales, post-sales, etc

Any other ad-hoc tasks assigned.

Requirements:

Good communication and interpersonal skills.

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers.

Minimum 2 years full time sales working experience.

Proficient in Microsoft Office applications such as MS Word and Excel.

Experience in Commercial Printing Industry will be highly advantageous.

Focus Employment Pte. Ltd. EA Licence No.:24C2469

Wu Xue EA Reg No.:R24125022

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team