Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

· Be responsible for managing design team daily operations for projects in charge. Ensure quality and timeliness of design works.

· Communicate closely with in-house China design team and guide them for system design, shop drawing deliveries.

· Attend necessary design meetings to resolve design issues and present design proposals, and write meeting minutes.

· Coordinate with Client, Main Contractor, Architect and Consultants for design & technical concerns.

· Raise RFIs for any design / technical concerns / issues

· Provide technical advice to team and relay the meeting results to China design team.

· Support the project team for any site issues when necessary.

· Manage design changes or additional scope of works.

Requirement:

· Strong technical facade design experience min. 8 years

· Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

· Have a proven record in managing and running major curtain walling and facade projects in ASIA along with a facade design background.

·Willing to work for 5.5days Alt Saturday.

Job Description & Requirements

• Creating and maintaining comprehensive quality management systems aligned with industry standards
• Developing and implementing quality control plans for various construction phases, including material procurement, construction processes, and final inspections.
• Overseeing inspection and testing activities to verify that materials, workmanship, and construction processes comply with project requirements and specifications.
• Managing and controlling quality-related documentation, including inspection reports, test results, and non-conformance reports.
• Assessing and approving suppliers, ensuring they meet quality standards and requirements.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Experience in Steel Civil Project Management is a plus
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights!

Come work alongside Similarwebbers across the globe who are bright, curious, practical and supportive people.

We are looking for a Team Manager, Inside Sales (GCR) to join and lead our Greater China team!

Why is this role so important at Similarweb?

This is a leadership position to set the direction and provide support to the Inside Sales Team Individual Contributors. You will be responsible for strategic deal structuring, accurate deal forecasting, participation in client interactions, and working to upskill and improve the Sales Team’s conversions.

So, what will you be doing all day?

• As a Team Manager, Inside Sales you will lead an experienced team of new business professionals selling to SMB and Enterprise clients in Greater China
• Be responsible for managing, optimizing and scaling Similarweb’s world-class Sales Team in Singapore as we look to scale our new business motion focused on Greater China.
• Plan the sales penetration strategy for defined markets, identify human resource needs to implement strategy and increase the company reach.
• Use knowledge of Market Intelligence to effectively articulate our value proposition and benefits to prospects and clients across the Greater China region.
• Hiring, training, coaching and supervising a team of Sales Managers, empowering and enabling them to achieve their respective sales targets.
• Provide the appropriate infrastructure and resources to develop, track and grow the required expertise of each member of the organization - enabling career development amongst our reps is a key facet of the role
• Expected to exceed revenue and retention goals through efficient management of the full sales process and world class execution across the entire funnel
• Effective reporting and forecasting of existing business and new business
• Development of and contribution to the Greater China long term strategic plan.

This is the perfect job for someone with:

• 8+ years of total work experience
• 3+ years of proven experience as a Commercial Leader or Team Manager with a strong track record in building and running successful teams/business units focused on the Greater China Region
• Fluent in English and Mandarin (business level) to service customers in the Greater China Region
• Experienced in SaaS Sales
• Experienced and successful in developing and implementing end-to-end strategic business plans on a regional level
• Salesforce proficiency
• Strong understanding of the digital marketing space with experience in market Intelligence
• Solid interviewing skills with experience in hiring and ramping new sales representatives and account managers
• Excellent organizational and leadership skills with the ability to inspire, lead and motivate multiple teams
• Excellent communication, interpersonal and presentation skills
• Proven history of building and maintaining strong relationships with clients at a senior level

**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration.**

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

My client, an international General Insurance leader, is seeking a dedicated Reinsurance Underwriting Manager to join their dynamic team.

Why apply:

• High visibility in the business, working directly with the Chief Underwriting Officer
• Stable environment with good career longevity

What you’ll do:

• Prepare and review Treaty renewals and wordings to align with business targets.
• Manage and accurately record special acceptance requests from Underwriters and Distribution.
• Finalize Treaty renewals and update codes in our application system.
• Communicate with Reinsurers about claims and cash calls, working closely with the Claims team.
• Oversee Treaty Statements of Accounts and submit regulatory reports.
• Ensure Underwriting Guidelines adhere to Group standards and Treaty requirements.
• Conduct thorough reviews of Underwriting Files.
• Ensure all Reinsurance contracts meet Contract Certainty requirements and submit monthly updates.

What We’re Looking For:

• 5+ years in a similar role within the general insurance industry, with solid technical knowledge of all General Insurance and Reinsurance Treaty setup.
• General insurance and reinsurance accounting and reporting

Ready to make a significant impact?

Interested parties please click 'Apply Now' or send an updated CV to [email protected] for an immediate response. For any queries, please contact AV at +65 6360 2962 for a confidential discussion

• Bachelors Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent.
• Demonstrated 10-15 years’ progressive management experience, including large-scale Project & Programme Management.
• Experience in Retail Banking Domain, in particular projects involving project sponsors from Operations and Contact Centre.
• Proven capability of leading teams across sites and geographies.
• Project Management Professional (PMP) / PRINCE II certification is a plus.
• A confident and self-aware leader with a high degree of independence.
• Direct responsibility of Project / Programme budgets of >$10 million.
• Executive-level communication skills with excellent written and verbal communication.
• Ability to multi-task and perform well under pressure.
• Strong analytical and problem solving skills, with attention to details.
• High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity.
• Ability to influence, negotiate, lead and work as a team player to deliver.
• Excellent vendor management skills.
• Ability to liaise and communicate effectively with both technical engineers and business users.

Key Responsibilities

Recruitment and Staffing

• Manage the recruitment process, including job postings, candidate screening, interviewing, and onboarding of new employees.
• Develop and maintain a talent pipeline for future staffing needs.

Employee Relations

• Foster a positive working environment by addressing employee concerns and facilitating conflict resolution.
• Implement and oversee employee engagement initiatives to enhance job satisfaction and retention.

Performance Management

• Develop and implement performance appraisal systems to evaluate employee performance.
• Provide guidance and support to Pastors and Ministry Heads in conducting performance reviews and setting development goals.

Training and Development

• Identify training needs and organize professional development programs for staff.
• Encourage continuous learning and development aligned with the church's mission and values.

Compensation and Benefits

• Oversee the administration of employee compensation and benefits programs.
• Ensure compliance with legal and regulatory requirements regarding employee compensation.

Policy Development and Compliance

• Develop and update HR policies and procedures in line with best practices and legal requirements.
• Ensure compliance with employment laws and church policies.

HR Administration

• Maintain accurate employee records and manage HR-related documentation.
• Utilize HR information systems for efficient data management and reporting.
• Manage payroll and salary increments and bonuses for staff.

Qualifications

• Preferably Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in a human resource management role, preferably within a non-profit or religious organization.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Knowledge of employment laws and HR best practices.
• Ability to handle sensitive and confidential information with discretion.

This job scope is designed to align with the mission and operational needs of Bartley Christian Church, ensuring that the HR Manager can effectively support the church's staff and organizational goals.

Job Description & Requirements

• Creating and implementing sales strategies aligned with the company's overall business objectives.
• Leading, motivating, and coaching a sales team to achieve targets.
• Building and maintaining strong relationships with key clients and decision-makers.
• Identifying new business opportunities, expanding into new markets, and acquiring new customers.
• Developing sales forecasts and budgets, and monitoring performance against targets.
• Continuously refining sales processes and tools to enhance efficiency and effectiveness
• Negotiating sales contracts and ensuring profitable deals.
• Developing and implementing pricing strategies to optimize revenue and profitability.

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Sales Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Info:

• Working Days: 5 days/week
• Working Hours: 44 hours/week
• Location: Island wide

Job Description:

• Achieve both the sales and qualitative objectives set for stores.
• Build, motivate and manage the team, define and build the necessary structure.
• Establish plans and allocate the daily tasks to team members.
• Manage, train and motivate the team.
• Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
• Train and coach the store staff to respond in a manner that corresponds to company directives.
• Organize and optimize the smooth running of the store in accordance with the service directives.
• Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
• Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
• Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
• Any other ad hoc duties assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. BASIC SALARY + Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.

10. Working place is 6001,Beach Road,#19-13，Golden Mile Tower, Singapore199589.

Interested applicants please send your resume to [email protected] or call us at +65 86969408.

Roles & Responsibilities

The Role will assume the following scope of responsibilities:

1. Onboarding and Implementation

Customer Onboarding: Facilitate a smooth transition from sales to product usage, ensuring customers are well-acquainted with the software.

Implementation Support: Work closely with the customer's team to ensure successful deployment of the software, providing guidance on best practices.

2. Customer Relationship Management

Build Relationships: Establish and maintain strong relationships with key stakeholders within the customer's organization.

Regular Check-ins: Schedule regular meetings to review progress, address any concerns, and ensure that the customer is on track to achieve their goals.

3. Product Adoption and Utilization

Usage Monitoring: Monitor customer usage of the software to ensure they are utilizing it effectively and to its full potential.

Training and Education: Provide ongoing training sessions, webinars, and resources to help customers maximize their use of the software.

4. Customer Advocacy

Voice of the Customer: Act as the advocate for the customer within the company, relaying feedback and suggestions to the product and development teams.

Custom Solutions: Work with internal teams to develop tailored solutions that meet the specific needs of the customer.

5. Proactive Support and Problem Solving

Issue Resolution: Assist customers in troubleshooting and resolving any issues that arise with the software.

Proactive Communication: Anticipate potential challenges and reach out proactively to address them before they become significant problems.

6. Renewal and Expansion

Renewal Management: Work to ensure customer satisfaction and alignment with business goals to secure contract renewals.

Upselling and Cross-selling: Identify opportunities for expanding the customer’s use of the software, including the adoption of new features or additional products.

7. Performance Metrics and Reporting

Track Success Metrics: Measure and report on key performance indicators (KPIs) related to customer success, such as customer satisfaction, retention rates, and product usage.

Customer Health Score: Develop and maintain a customer health score to identify at-risk customers and intervene as necessary.

8. Strategic Advisory

Strategic Planning: Collaborate with customers to align the software's capabilities with their strategic goals, ensuring the technology supports their broader business objectives.

Industry Insights: Provide insights into industry trends and how the software can be leveraged to stay competitive.

9. Collaboration with Internal Teams

Sales Team Collaboration: Work closely with the sales team to ensure a smooth handoff and alignment of customer expectations.

Product Development Input: Provide feedback to the product team on customer needs and areas for improvement or new features.

10. Customer Feedback and Continuous Improvement

Feedback Collection: Gather feedback from customers to understand their needs, challenges, and satisfaction levels.

Continuous Improvement: Use customer feedback to drive continuous improvements in both the product and the customer success process.

These responsibilities aim to ensure that customers derive maximum value from the enterprise software, leading to high satisfaction, retention, and potential for growth in the customer relationship.

The Customer Success Manager may be called upon to undertake additional duties as reasonably required by the company.

Objectives/Outcomes

Technical Skills:

1. Software Architecture: Understand high-level software architecture, including deployment models (on-premises, cloud, hybrid).

2. Enterprise Technology Ecosystems: Familiarity with enterprise software solutions (MarTech, CDP, CRM) and integration methods (APIs).

3. Technical Troubleshooting: Skills in diagnosing technical issues, with basic scripting and querying knowledge (e.g., Python, SQL).

4. Product Expertise: Deep understanding of the specific software, including configuration, customization, and best practices.

5. Data Management: Knowledge of data handling, security, privacy, and basic data analysis.

Requirements

1. Communication: Clear communication and active listening to understand and convey complex concepts.

2. Problem-Solving: Analytical and creative thinking to quickly resolve issues.

3. Relationship Management: Building trust, empathy, and a strong customer focus.

4. Technical Aptitude: Quick learning and comfort with technology to effectively support customers.

5. Project Management: Strong organizational and time management skills.

6. Negotiation and Influence: Persuasion and conflict resolution to guide customer decisions.

7. Strategic Thinking: Aligning software solutions with customer business goals.

8. Adaptability: Flexibility and resilience in changing environments.

9. Collaboration: Effective teamwork and cross-functional communication.

10. Customer Advocacy: Championing customer needs within the organization.

These skills enable a CSM to foster customer satisfaction, ensure successful software adoption, and maintain lasting relationships.

Responsibilities

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client which involves negotiating or influencing on significant matters.

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

Qualifications

• Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.
• Possess any of the cloud fundamentals certification
• Have sold deals of data warehousing, analytics solutions
• Have positioned winning strategy development and value proposition development
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills

Role

• Maintain positive professional relationships with clients
• Use financial techniques to improve sales revenue
• Monitor sales progress to ensure that corporate goals are being met
• Track all business-related invoices
• Train sales professionals and help improve their skills

Responsibilities

• Conduct high-level industry research to develop effective sales solutions
• Promote the company’s products or services to prospective clients
• Participate in collaborative business meetings to update key stakeholders
• Provide continuous, constructive feedback to salespeople
• Review sales contracts to ensure they meet legal and corporate guidelines
• Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

• Proven record of sales growth
• Experience in customer service, marketing, or a sales-related field
• Strong knowledge of business and sales growth techniques
• Exceptional project management skills
• Clear verbal and written communication skills
• Enthusiasm for the company and its growth potential

• Reporting to General Manager and oversee the daily quality activities including involvement in new project development relating to technical and non-technical operations

• Establish quality strategies and policies; implement World-Class quality engineering and validation tools and systems.

• Manage Quality Assurance systems and activities in partnership with other key functional groups to ensure reproducible product quality and compliance.

• Oversee Quality System management, production & mold manufacturing quality controls and project qualification activities.

• Assign personnel to support Program Manager in executing project implementation.

• Appraise employees and provide direction for continuous growth each year for the development of significant technical expertise.

• Plan and execute quality control activities; organize QA staff according to work requirements, ensuring manufacturing effectiveness and efficiency.

• Support Business Development in the pursuit of new business opportunities.

• Ensure compliance to all applicable quality systems.

• Recruit, train, develop and lead staff to accomplish quality goals and adhere to quality policies.

• Plan and lead in company-wide training initiatives for quality system and QA activities.

• Provide interface to customers' Quality Compliance organization to ensure that project team complies with customers' requirements.

Requirements:

• Diploma/ Degree in Quality Engineering or related fields.

• At least 5 to 7 years of relevant experience in quality management systems in a manufacturing environment. Understands audit procedure, process controls and ISO certification procedure. Experiences in plastics/mold making industry advantageous

• Knowledge and experience in GD&T, SQC tool and ISO 9001, ISO 14000 & ISO 13485 QMS

• Good verbal and written communication skills

• Organized, decisive, independent leader

• Office: Joo Koon/Boon Lay | Mon – Fri (8:30am to 5:45pm)

• Monthly salary x 13 + Variable Bonus. Monthly salary will commensurate according to experiences

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

Job Description

• Strategic planning: Develop and execute strategic plans to maximise revenue
• Business development: Identify and explore new business opportunity to drive revenue growth
• Marketing initiatives: Lead marketing strategies and initiatives to enhance brand visibility and marketing positioning
• Financial oversight: Monitor and manage financial performance including budgeting, forecasting and financial analysis

Requirement

• Minimum 5 years of experience in Food & Beverage industry with proven track record in business development and revenue growth
• Strong multitasking abilities, excellent communication skills and effective time management
• Proficiency in Microsoft Office and other relevant software

Retail Shop Sales Manager

• Achieving and maintaining sales KPIs
• Exceptional customer service skills
• Oversee day-to-day operations of the retail store
• Monitoring and managing stock inventory
• Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
• Driving and leading team to ensure sales KPIs are achieved
• Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
• Building long-term relationships with clients. Managing conflict resolutions and client complaints
• Other ad-hoc duties as and when assigned by the management

Requirements:

• Possess excellent communication and interpersonal skills
• Able to work retail hours, including weekends and public holidays
• Proficient user in MS office software and POS system
• Service oriented and passionate to go the extra miles for customers
• Strive to achieve sales targets without compromising service excellence
• Honest and disciplined and have a friendly disposition
• Good team player with good working attitude
• Retail sales experience preferred

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Conduct Market and industry research to identify new opportunities for growth and create long-term value for the organization.
• Maintain extensive knowledge of company products and services.
• Develop detail sales plan to maximize sales and achieve sustainable long-term business goals.
• Network among local businesses and community organizations to develop leads and generate business.
• Pitch plans and investment strategies to potential partners to raise capital.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Fairmont Gold Lounge Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed
• Meet, greet, rooming and service of all VIP guests
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded
• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 4 years of luxury hotel experience, preferably in Front Office
• Read write and speak English fluently
• Possess good guest relations skills, confident, clear English
• Outstanding guest interaction, interpersonal and communication skills
• Must have a friendly and engaging service attitude
• Good decision making skills
• Knowledge of Opera system and other related sub-systems interfaced to the hotel’s computer system
• Proven ability to guide and coach team members
• Focused on customer service, detail oriented in training, development and performance management
• Responsive to continuous challenges and open to making changes to achieve targeted results

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

JOB DESCRIPTION

• Support functional departments in terms of processes of food quality and safety during daily operations.

• Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

• Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

• Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

• Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

• Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

• Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

• Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

• Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

• Report all non-conformity matters with regard to food quality or safety to the coach.

• Other project as assigned

Job Requirements

• Minimum 5 years experience working in the Food industry and possess good knowledge of manufacturing processes.

• Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

• Possess knowledge of international standards i.e. FSSC22K, GFSI

• Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

• Strong interpersonal and communication skills

• Able to meet tight deadlines and attend to emergencies after work hours

• Bilingual in English and Mandarin to liaise with Mandarin-speaking stakeholders

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Job Scope

· To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.

· Handle and liaise with all upcoming tenants/existing tenants service agreements

· Finding new tenants and meet KPI

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with the tenants

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Responsible with all outlet sales report and update

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have at least 5 years of experience working in a managerial position in a coffeeshop environment

· Able to work on weekend shift

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De