- Bachelors Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent.
- Demonstrated 10-15 years’ progressive management experience, including large-scale Project & Programme Management.
- Experience in Retail Banking Domain, in particular projects involving project sponsors from Operations and Contact Centre.
- Proven capability of leading teams across sites and geographies.
- Project Management Professional (PMP) / PRINCE II certification is a plus.
- A confident and self-aware leader with a high degree of independence.
- Direct responsibility of Project / Programme budgets of >$10 million.
- Executive-level communication skills with excellent written and verbal communication.
- Ability to multi-task and perform well under pressure.
- Strong analytical and problem solving skills, with attention to details.
- High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity.
- Ability to influence, negotiate, lead and work as a team player to deliver.
- Excellent vendor management skills.
- Ability to liaise and communicate effectively with both technical engineers and business users.
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