The Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Planning and monitoring the project. adopting any delegation and use of project assurance roles within agreed reporting structures. preparing and maintaining project, stage and exception plans as required. managing project risks, including the development of contingency plans.

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.

Job Responsibilities

-Responsible for reviewing of lease documents, contracts, and tenancy schedule prepared by the team.

-Collate and prepare monthly management reports for submission.

-Responsible for audit checks on leases and tenants, arrears management, tenant and other related lease management functions.

-Oversee arrears management process to ensure arrears ratio is low, prepare arrears report on a regular interval and present the recovery plan for delinquent cases.

-Supervise the team in the tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

-Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.

-Develop and maintain cordial relationships with tenants and attend to all feedbacks/requests promptly.

-Coordinate and liaise with both internal and external parties

-Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Summary

The Manager, Account Operations will be responsible for developing, maintaining and expanding relationships with customers. Provide dedicated product or commodity support to UCT manufacturing sites and customer. This position requires a versatile and driven individual with broad business acumen and excellent verbal/written communication skills. Manage projects/orders using customer perspective, typically from initiation through delivery. Coordinate and adept with cross-cultural business relationships and flexible hours dictated by international business. Manage progress measurement activities for specific projects to completion both on time and within tolerable risk levels to both UCT and customer.

Essential Duties And Responsibilities

• Works closely with CBO team and attend regular production meetings to manage customer expectations and escalations.
• Lead and participate in cross functional teams to identify delivery risk to customer
• Develop and monitor risk mitigation strategies, and coordinate root cause corrective actions
• Lead and participate in projects to resolve problems or to support continuous process improvement
• Develop timely reports and key performance indicators to identify/monitor material delivery challenges
• Ability to analyze and utilize data in decision making, achievement of business objectives, and driving best quality solutions, practices and policies. Ability to work on a large set of issues and projects at the same time
• Escalate gaps and unattended risks and issues until resolved
• Responsible for defining, developing, and commercializing new projects (customers / applications) within the segment / application strategy, the ambition of the product line and focal points within segment and application.
• Responsible for leveraging and coordinating efforts for his/her projects at the account level.
• Responsible for positioning new value propositions at his/her target accounts for commercial development and for communicating value propositions to the market.
• Develop relationship map of key organizations in the value chain, increasing coverage/ networks within the accounts’ organizations focusing on engineering, technology, id and sales.
• Responsible for providing sales forecasting monthly or as required
• Communicate via written and verbal reports weekly and monthly on progress and issues at Account with recommendations as to next steps needed at the account.

Knowledge, Skills And Abilities

• Ability to lead without having the authority
• Sense of urgency
• Process orientated
• Effective communicator within all levels of the organization (internal / external)
• High level of emotional intelligence
• Strong operational acumen
• Analytical thinker for problem solving
• Execution excellence & accountability
• Demonstrated persistence and tenacity
• Ability to prioritize projects and respond to customer needs
• Experience in a matrix organization, experience working with colleagues.
• Skills, experience and training in product management and finance; and additional background in sales, technical service, and application development.
• Strong verbal and written communication skills
• Strong Excel and PowerPoint skills

Educational/Certification Requirement

• BS in Business, engineering or equivalent
• MBA preferred

Experience Requirement

• Minimum 8 years relevant experience in the field of sales, account management and/or business development.
• Minimum of 8 years’ experience in a manufacturing environment
• Experience leading cross functional teams
• Ability & willingness to work at all levels of the organization to get the job done.
• Analytical, with good judgment, business sense, and problem solving skills.
• A strong negotiator who is able to identify customer’s needs and persuasive in presenting ideas.
• A team player, able to work interdependently

Business Travel

• Willing and able to travel Internationally to support customer meetings, training and internal meetings, as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

• AUTO CAD Drafting for building & Steel Plate NESTING
• Have a good knowledge in CAD MATIC.
• Preparing Engineering Drawings and steel weight checking.
• QA / QC Document controller.
• Have a good knowledge in M.S OFFICE.
• Material taking off for fabrication.(MTO)
• -Preparing Dimensional Reports

• Checking and inspecting the quality of works during construction.

• Checking actual construction according to drawings and specifications.

• Coordinate with the clients for whatever revision on drawings and in

actual Construction and Submit weekly site works progress report to

the client.

• Project Planning.

• Materials and Resources Forecasting and Procurement process.

• Execution of the Entire Building’s Structures and Finishes with Project

Team for smoothing the work progress.

.Office Administrator works

• Overseeing full spectrum of HR activities including talent acquisition, management and retention, performance management, training and development, compensation and welfare, HR budgeting and payroll, statutory/regulatory reporting, employee work pass matters;
• Provide day-to-day support of HR operations;
• Review, upgrade, and develop HR policies to support the business as it grows;
• Partnering with management and work independently to deliver impactful HR/people initiatives and employee engagement to drive retention of the team and support growth;
• Document management - contracts, agreements, HR-related employee letters, work permits, etc;
• Manage payroll and administer Compensation and Benefits of employees;
• Keeping abreast of, and implementing where appropriate, employment legislation and HR best practices.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing exit interviews and procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in labor laws set by governing authorities and organizations

- Time management and organizational skills

- Maintain Accounts Payable/Receivable

- Prepare payment vouchers and Cheques

- AR billings

- Data Entry

- Able to work Independently

- Competent in Excel and willing to learn to handle accounting software

- Experienced in MYOB will be more preferable

- Polytechnic Diploma in Accounting or equivalent

- At least 1 year experience in accounting

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

• Lead and manage a team of QS in the administration and review of procurement and contract management
• · Responsible and lead the team on evaluation and preparation of sub-contractors' claims and issuance of payment response within stipulated timeframe (SOP Act)
• Allocate tasks to QS and provide effective supervision
• Review contract documents and provide cost estimates on tenders
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Oversee the management of document control and distribution of drawings, specifications, and all other relevant documents.
• Communicate contract-related information to all stakeholders
• Ensure proper documentation of additional works, alterations or design changes, and lead the team in preparing variation orders
• Advise and administer Extension of Time claim
• Ensure timely finalisation of main contract and subcontract
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Able to independently lead and manage project

Job Responsibilities

- Provide secretarial support to the Director, including screening of calls, scheduling of meetings and appointments

- Management of email correspondences, drafting of replies

- Attending to guests and visitors - Preparation for meetings

- Maintain proper filing system and proper record keeping of clients/contact information for the Management Office.

- General office administrative duties includes attending to walk-ins, assisting to answer phone calls

- Perform any ad hoc duties as assigned by management

Requirements

- Fresh graduates are welcome

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised - Enjoy communicating with people

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Responsibilities:

• Achieve sales quotas on a monthly and quarterly basis
• Managing customers relationship and products/services upselling
• Cross or up sell ICT products and IT Services
• Work closely with customers or new prospects to identify their business needs
• Developing new customer base through cold-calling, relationship management and industry contacts
• Reporting customer activities and general market activities
• To ensure excellent customer satisfaction with every customer engagement

Job Requirements:

• Minimum 3-5 years of sales experience in IT industry preferred but not necessary
• Excellent communication skills, both written and oral
• Service oriented, Meticulous and Organized
• Dynamic and outgoing
• Self-driven to achieve targets
• Possess at least a Diploma/Degree in any discipline

• Bookkeeping of AP and AR in the accounting system.
• Prepare GST report submission and bank reconciliation.
• Liaise with external accountants, clients, and internal staff.
• Responsible for month-end closing.
• Preparation of monthly financial reports, including assurance of accurate and timely results.
• Work closely with operations and related entities in operational and accounting matters.
• Facilitate the preparation of delivery orders and invoices and coordinate delivery schedules.
• Oversee inventory management.
• Performing ad-hoc assignments as given.

Requirements

• Minimum Diploma in Finance/Accounting or relevant Professional Accounting Qualification.
• At least 2 years of relevant experience in this role.
• Able to work independently while maintaining a strong team spirit.
• Possess initiative and ability to organize and prioritize work.
• Able to work under pressure and meet deadlines.
• Knowledge of Autocount will be advantageous
• Able to start work in March 2024.

Leading project meeting

Ensure work site safety

Evaluate project performance

Communicate and Work closely with clients, upper management, and team members

Establish and Maintain relationships with Clients

Build and Develop the project teams

Responsible for planning, overseeing, and leading project

Ensuring projects meet deadlines

Prepare and Monitor Budgets

Coordinate internal and external resources

Good knowledge of Civil Engineering, Structural Activities, and Architectural Activities

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Responsibilities

• Ensure timely closure of the Account Payable/Account Receivable and other modules as prescribed by superior(s).
• Ensure that accounting transactions are only recorded in the financial reports if they have been properly documented and approved.
• Coordinate with other department staff on creditors invoice matters.
• Provide support to the necessary administration functions.
• Under the Workplace Safety & Health Act, employees have a duty to keep their workplace and colleagues safe by following safety and health procedures; reporting unsafe acts and incidents; and not tampering with safety devices or performing willful/reckless acts.
• Any other duties that may be assigned from time to time.

Requirements

• Diploma in Finance/Accountancy equivalent with at least 2 year of experience in related field.
• A good team player who possesses drive, initiative and ability to work independently.
• Resourceful, adaptable, well-organised and meticulous with an eye for detail.
• Ability to multi-task and work in a fast pace environment to meet tight deadlines.
• Competent in MS Office.
• Candidate who has experience in using Globe 3 system will be an advantage;
• Qualified Candidate will be considered for Senior Position.

Job Description

• Assist departmental manager in spare sourcing and requisition, coordinate daily staff activities, and compile monthly expenses report.
• Carry out machines and plant maintenance, including machines (mechanical) troubleshooting and repair, building repair maintenance and renovation work.
• Carry out machine repair and maintenance, fabrication and installation in the production area.
• Work and coordinate with third party contractors on facilities and equipment repairs.
• Maintenance of Air-Con, Electrical and Lighting of the premises.
• Provide feedback to management on any improvement for the maintenance task/ list assigned.
• Ad-hoc duties assigned by the Head of Department.

Requirements

• Minimum 3 years experience as a supervisor in maintaining foods processing production line, machineries, utilities or other industries.
• Knowledge and experience working on PLC control system, motor speed controller and position controller, temperature controller, AC & DC control systems, pneumatic system, steam line components, air compressor, boiler, electrical distribution system, general building repair work.
• Familiar and can work independently on preventive maintenance and corrective maintenance works on equipment such as conveyor, gearbox, pneumatic and hydraulic system, 3 phase motor starter and drives, electro-mechanical system, basic electrical and electronic control, temperature controller, simple building & M&E repair works.
• Minimum Diploma/ Higher NITEC cert in Mechanical/Mechantronic/Electrcial/Electronic Engineering or related, or similar trade qualification from Asean countries.

As an Account Manager, you will be responsible for designing and presenting customised engineering systems to the company’s prospective clients, ensuring deliverables of the system. You will be contributing in these areas:

Client Account Management:

• Understand the process of microtunneling and its supporting scope, such as polymer concrete pipes, automated lubrication, slurry management, gyro navigation and others.

• Understand customers’ project requirements and assist in designing and proposing suitable solutions.

• Support the team by providing technical information to potential clients.

• Support the team in ensuring all deliverables of the system are achieved during and after setup.

Business Development:

• Source new products (e.g. chemicals, new equipment or parts for relevant industries).

• Explore new market opportunities in the region.

• Seek out and propose joint-venture concepts (i.e. working with other businesses or brands) that may be synergistic with our long-term strategic goals.

Job Description:

- Printing, scanning, and preparing simple documents and documentation

· Booking and applying for training courses for staff

· Booking of air ticket, hotel and car booking

· Monitor and maintain office supplies/equipment

· Liaise with suppliers/contractors for office equipment repair and maintenance when required

· Stock up & clean office mini-pantry area/fridge/coffee machine periodically

· Prepare and assist with office events

· Any other administrative duties which may be assigned

Requirements:

· Proficient in using Microsoft Office (Excel & Word)

· Meticulous, On-task and willing to learn

Others:

· 5 Days work week

· Remuneration dependent on work experience and qualifications

About the Role

The role covers public relations (PR) and corporate communications, requiring the manager to be responsible for nurturing a strong news media network; increasing awareness, as well as manage and influence public opinion through a variety of communication outlets to enhance brand or product awareness. This includes advising Far East Organization’s business leaders and setting up protocols for communication.

Responsibilities

1. Lead the planning and implementation of PR and communications initiatives related to the corporate brand and business unit brands to enhance the company’s brand awareness and corporate image
2. Set up protocols, ensure good corporate governance, and tone of voice for all assets developed for corporate communications
3. Develop and execute creative, engaging and effective PR campaigns through translating brand and key messages into media concepts and compelling stories
4. Leveraging a variety of media channels to maximize the company’s brand exposure through press engagement, interviews, editorials, and listings where suitable
5. Build strong and positive relationships with editors and journalists of traditional media, key newspapers and publications, influencers, KOLs, and other related parties
6. Develop and/or edit news releases, speeches, articles and other press and editorial collateral and materials
7. Ensure crisis preparedness for the company. Support the development and implementation of crisis and issues management frameworks for the company
8. Manage sensitive issues jointly with respective business groups and overseas offices to protect the reputation of the company and the employer brand
9. Advise business groups on PR and communication campaign development and execution for a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities
10. Managing external PR and communications agencies
11. Analysing and reporting results of PR campaigns & initiatives

Leadership Responsibilities

1. Able to offer sound guidance to key business stakeholders and company leaders in corporate PR
2. Establishes direction/ objectives for the team, trains and monitors team members’ performance.
3. Cultivates and nurtures the growth and development of team members.

Requirements

1. Degree in Public Relations, Mass Communications, or related fields
2. Minimum 10 years’ experience in public relations and corporate communications / crisis communications.
3. A solid understanding of the media landscape.
4. A strong network of PR and media contacts.
5. Exceptional verbal and written communication skills
6. Excellent presentation, interpersonal and stakeholder management skills to engage diverse audiences with ease
7. Experience in PR agency and/or real estate industry will be an added advantage

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Assist Deputy Director to manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives;
• Report on project success criteria results, metrics, and deployment management activities;
• Work creatively and analytically in a problem solving environment demonstrating teamwork, innovation and excellence;
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for a project progress update and monitoring of quality;
• Liaise with the relevant authorities to meet permits and licensing requirements;
• Prepare estimates and detailed project plans for all phases of the project;
• Procure adequate resources to achieve project objectives in planned timeframes;
• Monitor staff performance and complete performance views;
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership;
• Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders;
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards;
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 1 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially water/gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Preferably possess a valid Class 3 license

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Restaurant Manager

• Overseeing retail inventory
• Ensuring product quality and availability
• General maintenance of restaurants
• Familiar with menu and add value to customer's experience
• Ensure high quality of customer service in all areas
• Handle complaints of customer
• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Assist Operations Manager on the management of overall operation and administration of the outlet
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Lead F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Ensuring the highest possible standards and quality of products and services offering in the outlet as to meet and exceed guests’ expectations
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance