Duty Manager

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Admin Office Manager

Salary: $5,000 -$6,000

Working Days: Mon to Friday (8am to 5pm)

Working Location: Penjuru Lane (Transport provided @Jurong East)

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

- Permanent

- Up to $6500

- Monday – Friday (9.00am – 6.30pm)

- Novena

Performance Objective:

To manage and lead 10-12 Sales Team in telemarketing GI products (Critical illness, Hospital, Accident plan) to generate sales revenue.

Key Accountabilities:

• Achieve or exceed monthly sale target by the management.
• Train, coach, guide & and motivate team to achieve their monthly sales target
• To prepare & ensure accuracy of reports at all times
• Achievement of daily/weekly/ monthly targets and all KPIs set by Management
• To perform the duties assigned as a Duty Floor Manager (DFM)

Team Manager Duties:

• Send daily/interim sales update to the management team at the end of each production day.
• Email daily sales to Division Head.
• Conduct daily morning briefings (e.g. product updates, revised underwriting etc).
• Checking of all sales files for (for any missing info to export to UOI/occupation or industry query).
• Call calibration- sharing of Quality call award winner’s call as best practices.
• Conduct (Daily briefing/sharing session) to update Sales and KPI run-rate to the team.
• To ensure all compliance requirements are met.
• Review and coaching of agent’s call. Document and identify the gap for improvement.

Monthly Duties / Reports:

• Prepare Agent Sales Report for management monthly sales review
• Campaign/Daily sales report analysis to come up with strategies to boost sales.

Ad-hoc Duties:

• Prepare & update agent performance for contract renewal or appraisal.
• Send email to UOI/admin regarding withdrawal/additional sale for the team.
• Attending to miscellaneous requests (checking of Cx’s details/photocopy etc.)

Period:

• Permanent

Location:

• Novena

Salary:

• Up to $6,500

Working hours:

• Monday – Friday (9am – 6.30pm)

Requirements:

• Min Diploma/ Degree
• Min 3 – 5 years of experience in managing sales team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Responsibilities:

• Lead and achieve sales, gross profit, and income targets for assigned categories by monitoring market segment trends, creating strategies to increase market share, and planning actions to address competition.
• Establish and execute effective inventory management practices to ensure an optimal product mix that aligns with customer needs, while also minimizing shrinkage.
• Design and implement promotional campaigns that generate excitement and drive additional sales in stores.
• Create and execute placement and planogram strategies that enhance category turnover and positively influence customer purchasing behavior.
• Supervise the execution of category strategies and oversee the development of private label or house-brand products.
• Build strong relationships with business partners and stay informed about consumer behavior, market dynamics, and industry trends.
• Adapt to a fast-paced environment by consistently reviewing market and industry trends to optimize the product mix for target customers.
• Formulate and implement a competitive pricing strategy that offers value to our customers.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• With experience in Secure Socket Layer is preferred.
• Location: Central

Responsibilities:

• Lead the SSL Sales Support team
• Responsible in driving sales and maximizing revenue opportunities for Secure Socket Layer (SSL) and other security products in various industries
• Forging new business relationship, maintaining existing business relationships and ensure high levels of client satisfaction with accountability and follow up
• Involve in ad-hoc projects that will give exposure to individual portfolio
• Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry
• Supporting pre-sales and post-sale activities
• Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities
• Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents

Requirements:

• Diploma or Polytechnic graduate in Computer and/or Information Technology, Sales and Marketing with at least 3 years relevant work experience
• Good organizational skills to coordinate all aspects of sales administration
• Customer oriented with good communication skills
• Well organized, positive attitude, proactive and self-directed, able to perform with minimal supervision and also a team player
• Excellent written, verbal communication, presentation and negotiation skills
• Able to commence work immediately or within short notice

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Duty Manager

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Responsible for the supply and demand planning activity within the SEA region.
• Identify appropriate planning categories for the varied portfolio.
• Create timely trend analyses, insights and business recommendations.
• Carry out regular risk assessment for the demand and supply planning functions.
• Monitor and review any gaps in the performance of a portfolio of suppliers and recommends improvements by suppliers to better meet demand requirements.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Supply Planning function in the Manufacturing industry of Marine/Defence/Aerospace.
• Excellent leadership and organizational skills.
• Proficient in MRP system and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Experience: 1-5 Years

Role: Project Manager

Key Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Key Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan.

Key Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

● Deployment and supervision of federal, state and local programs and grants that meet and/or exceed funder and donor performance requirements. Monitor program performance and outcomes.

● Coordinates and develops grant reports for Executive Director. May participate in the preparation of contract and/or grant proposals and other reports provided by Turning Points to the public and/or funders.

● Establishes and maintains positive working relationships with community organizations. Represents the organization at various community and/or business meetings.

● Participates in the development and implementation of program policies and procedures to ensure efficient and safe operation of various agency programs.

● Provides advice and assistance to the Executive Director in the planning, implementation, and evaluation of modifications to existing operations, systems, and organizational procedures.

● Maintains compliance with and abreast of all local, state, and federal regulations as related to the organization’s program operations, including OSHA and HIPAA.

● Leads monthly Turning Points meeting and weekly team meetings as needed.

● Responsible for all aspects and activities related to human resources and payroll processing.

● Oversees the supervision of personnel including work allocation, training, problem resolution, and all employee & client grievances. Evaluates performance and makes recommendations for personnel actions. Motivates employees to achieve peak productivity and performance.

● Manages the hiring process, including advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, drafting offer letters. ● Directs all information technology and network system deployment and maintenance including all IT infrastructure, telecommunications and security. Maintain and periodically review operational policies & procedures, guidelines and best practices, revising and updating as required

The Technical Manager Service is responsible for the handling of all technical aspects of the service activities of the Company, in particular:

• Technical support of commercial service personnel and customers directly
• Service support, including commissioning of new equipment, repairs, modifications, warranty repairs
• Handling of warranty matters with customers and vendors in conjunction with the commercial manager service and 3rd parties such as classification,Societies and outside contractors
• Managing the workshop
• Managing a team of service engineers
• Support service engineers and customers with technical expertise
• Organising training and education of in-house and 3rd party personnel

In order to carry out these tasks, the Technical Manager Service

• Manages and maintains the company’s workshop
• Plans and manages the company’s equipment
• Supervises the company’s service personnel
• Coordinates activities with the company’s sales and service personnel

The Technical Service Manager should provide:

• the ability to approach and develop the After Sales Market for the company in accordance with the Company’s targets and policies
• good communication skills representing the company with customers, vendors and other organizations
• detailed and deep technical knowledge of the company systems and products
• good organizational skills in planning of service activities
• the ability to develop personnel

The Technical Manager Service participates in the planning of the relevant budgets

The position reports to the General Manager - service of the Company.

1. Supporting the manager

Assisting with daily tasks, such as administrative work and employee staffing

2. Managing operations

Overseeing day-to-day operations, such as ensuring a clean store environment

3. Providing customer service

Developing and maintaining customer relationships, resolving complaints, and ensuring a high level of customer experience

4. Managing employees

Hiring and retaining employees, setting job expectations, providing feedback, and conducting performance reviews

5. Managing finances

Monitoring budgets, operating costs, and resources, and managing payroll and personnel databases

6. Reporting

Creating reports, analyzing and interpreting data, and communicating with clients

7. Application

Government department website, bank website application work

8. Complete various work chores assigned by the manager

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

• Poses a valid Singapore Class 3 Driving License is preferred.
• Develop a strong understanding of products (fruits, vegetables, and dried goods).
• Work closely with the operations team to improve productivity and efficiency for receiving and packing.
• Coordinate with the purchasing and fulfilment teams to ensure on-time deliveries and seamless operations.
• Proficiency in warehouse operations and product knowledge.
• Strong coordination and communication skills.
• Ability to work on weekends and public holidays.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Basic salary: $2500 – $4500 (depending on experience)

Working venue: Sims Dr

Working hours: 830am to 530pm (5 days Work)

As a Sales Executive/Manager, you are an enthusiastic and driven salesperson responsible

for acquiring new customers and expanding relationships with existing clients. You are a

true "door opener" and thrive in a dynamic environment where commercial opportunities

abound. You know how to convince prospects with your energy and persuasiveness. You

are results-oriented and not afraid to engage in cold calling.

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

What you'll do

As a Development Manager for Artificial Intelligence team, you will lead teams to build AI assets (services, components, content). You will create compelling product visions and lead teams to execute on this vision. As a leader you will represent the work of your teams towards internal and external stakeholders. You will work together with the development leads, data scientists, product owners, product managers and development operations colleagues in your team and other teams to create value for our customers from the first idea to a successful market entry, adoption and beyond.

• Product Delivery - Define product plans and execute against a committed delivery timeline; Manage the day-to-day activities of the development team
• Product Ownership - Ownership of the complete software development lifecycle, designing, leading implementation, and testing of new features, ensure adoption by stakeholders within a fast-paced, agile environment
• Product Support - Manage customer expectations via product support ensuring high standards in incident processing, quality of interactions and fixes that are delivered
• Development Expertise - Provide functional, architectural and data science guidance to the team
• Technical Hands-On - Maintain a hands-on approach to deliver highly available and scalable AI Assets
• People Management - Management of people including active engagement, staffing, talent management, career aspirations, mentoring and enhancing skills of team members to maintain a best-in-class Artificial Intelligence development team
• Location Leadership – Actively contribute and drive various leadership initiatives for the location e.g. cross unit collaboration, training plan execution, general administration, hiring & internship management, budget planning and adherence etc.

What you bring

• Degree in Computer Science, Data Science, Operations Research, or related field.
• 8+ years of experience in software product development, ideally with the focus on Artificial Intelligence
• Have a proven track record of building a culture of design excellence that develop high-impact products
• Experience implementing well-run, agile processes in multiple functions: Development, QA, Release
• Ability to communicate vision and strategy effectively to the team, partners, and clients
• Experience managing dependencies on other teams within a larger organization
• Technical knowledge required to command the respect of high-octane engineering team
• Strong advocate for Agile development processes
• Ability to deliver with highest quality under extreme pressure, while juggling multiple tasks and in complex environments
• Strong organizational skills
• Be comfortable with leading change
• Intellectually rigorous and creative problem-solving ability
• Required technology exposure & experience: (i) SaaS delivery based on microservices architecture (ii) Container technologies like Docker/ Kubernetes (iii) Cloud integration and deployment on AWS, Google or Azure (iv) Proficiency in one or more programming languages such as Python, Java, Go, C++, C# (v) Theoretical exposure to Machine Learning & Deep Learning based approaches. Hands-on exposure is nice to have.

Meet your team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

Leadership

• Ability in leading of Project Team to achieve excellence in the project.
• To command & manage changes within the project team.
• To motivate the team including sub-contractors to work cohesively to achieve targets.
• Solicits supports and input from team members at all levels within the organization.

Responsibilities

• Plan & Implement overall site organization & resources.
• To map out overall Master Programme.
• To set project's target & in alignment to company's objective/ goals.
• To oversee the project team and sub contractors in delivery of project in accordance to approved contract completion date/ stipulated phases.
• To ensure quality delivery of the project by meeting of Client's expectation and satisfying relevant authority and regulatory compliances.
• To approve short-term/phasin work schedule(s) submitted by subordinates.
• To liaise with Architect/Consultants in all aspects of construction matters during the site progression phase.
• Submit monthly report.
• Submit variation order & EOT claim.
• To resolve all site issues.

Project Budget Control

• Plan and monitor preliminary cost budget to ensure project cost within approved budget.
• To map out Projected S-curve for project financial cash flow.
• To implement control measures on material / plant & equipment / utilities usage.
• Control of direct labour costs in labour allocation and working of overtime & etc.

· Job Requirements

• Degree in Civil / Structural / Building Engineering
• Diploma in Civil / Building
• Min 5-8 years relevant experience.
• Self-motivation
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Safety certificate for project manager.
• Certificate of Project Manager
• Microsoft Project

Leadership

• Ability in leading of Project Team to achieve excellence in the project.
• To command & manage changes within the project team.
• To motivate the team including sub-contractors to work cohesively to achieve targets.
• Solicits supports and input from team members at all levels within the organization.

Responsibilities

• Plan & Implement overall site organization & resources.
• To map out overall Master Programme.
• To set project's target & in alignment to company's objective/ goals.
• To oversee the project team and sub contractors in delivery of project in accordance to approved contract completion date/ stipulated phases.
• To ensure quality delivery of the project by meeting of Client's expectation and satisfying relevant authority and regulatory compliances.
• To approve short-term/phasin work schedule(s) submitted by subordinates.
• To liaise with Architect/Consultants in all aspects of construction matters during the site progression phase.
• Submit monthly report.
• Submit variation order & EOT claim.
• To resolve all site issues.

Project Budget Control

• Plan and monitor preliminary cost budget to ensure project cost within approved budget.
• To map out Projected S-curve for project financial cash flow.
• To implement control measures on material / plant & equipment / utilities usage.
• Control of direct labour costs in labour allocation and working of overtime & etc.

· Job Requirements

• Degree in Civil / Structural / Building Engineering
• Diploma in Civil / Building
• Min 5-8 years relevant experience.
• Self-motivation
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Safety certificate for project manager.
• Certificate of Project Manager
• Microsoft Project

Responsibilities:

• Manage and oversee the day-to-day management of the project.
• Conceptualise all development design requirements and formulate design briefs to ensure that there are aligned with the Company’s development strategy.
• Oversee design quality and progress of design concepts and design staff team at all levels
• Project planning, coordination, supervision, monitoring the project works.
• Estimation, establishing the budget and on-going project cost monitoring.
• Liaise with authorities, consultants, clients, managements, subcontractors and any other related to projects.
• Manage the client, design consultants, fellow teammates and liaise with all relevant authorities to meet the project requirements.
• Coordinate and ensure work carried out is adherence to project schedule.
• Ensure site works are perform on time, within budget and in compliance with all necessary standards, code of practice and safety regulations.
• Manage work team to ensure project are delivered on time within budget and with the expected level quality.
• Monitor progress, quality of workmanship and compliance of requirements.
• Responsive with frequent updates to project team and client.
• Other miscellaneous/ ad-hoc duties as assigned.

Requirements:

• Relevant job experience (construction/commercial preferred)
• Able to understand architectural drawings
• Able to communicate in English & Mandarin
• Basic computer knowledge (Use of Email & Excel)
• Ability to multi-task and meet tight deadlines
• Good team player and able to work independently
• Good interpersonal & negotiating skills
• Approachable and Flexible
• Able to work independently
• Responsible and responsive

1.Telecom IT BSS/OSS Presales:

- Conduct technical presentations and provide documentation to telecom customers.

- Understand and analyze customers' requirements to design solutions that meet their needs.

- Develop proposals, business case analysis, statements of work, and other relevant documents during tendering.

2.Business Development:

- Work closely with the company's industry business unit leaders to lead and cultivate industry channel business development.

- Meet and exceed sales quotas while adhering to the company's sales rules of engagement.

- Provide weekly reports of pipeline and sales forecasts.

3.Product Demonstrations and Support:

- Articulate product features and benefits using simplified technical terms during demonstrations.

- Provide post-sales customer support as needed.

4.Sales Meetings and Events:

- Present and demonstrate products in sales meetings, product seminars, and exhibition shows.

5.Sales Processes and Relationship Management:

- Update orders and sales records and negotiate the best contract terms.

- Be responsible for sales collection.

- Maintain strong relationships with existing clients and expand sales territories by meeting new clients.

6.Liaison and Coordination:

- Organize discussions and liaise with the production team regarding issues and effective solutions.

Requirements:

- Bachelor’s degree in Telecommunications/Computer Science/Electrical/Electronic Engineering/IT or equivalent.

- Minimum of 8 years of working experience in the telecom industry and vendor sales.

- Experience working closely with sales, marketing, client services, executive management, operation teams, and product management.

- Knowledge of Telecom BSS and OSS and cloud-based solutions design for vertical industries like e-commerce, finance, resorts, etc.

- Strong customer service, analytical, and interpersonal skills.

- Excellent organizational, research, and multitasking abilities.

- Must be an excellent verbal and written communicator, comfortable preparing marketing materials, and presentations, and speaking in front of groups.

- Willingness to travel.

- Ability to report and liaise closely with the HQ R&D department in Mainland CN. Mandarin is essential in order to communicate between teams in China and other countries in the region