Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

Are you a visionary technologist with a passion for advancing safety through cutting-edge technology solutions?

We are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead the technological evolution of our industrial safety gas detection alarms and systems. Join us in our mission to create a safer work environment for industries worldwide.

About Us:

We are a pioneering company specializing in industrial safety gas detection solutions. Our commitment to innovation and excellence drives us to create state-of-the-art gas detection alarms and systems that protect lives, prevent accidents, and ensure the well-being of workers in various industrial settings.

Role and Responsibilities:

As the Chief Technology Officer, you will be at the helm of our technological innovation and product development efforts. Your key responsibilities will include:

• Technology Strategy: Develop and execute a forward-looking technology strategy that aligns with our mission and business objectives. Lead the exploration of emerging technologies to enhance the performance, accuracy, and usability of our gas detection alarms and systems.
• Product Innovation: Drive the innovation of our gas detection products by overseeing the research, design, and development process. Collaborate with cross-functional teams to ensure that our solutions remain at the forefront of the industry.
• System Integration: Lead the integration of advanced technologies, such as IoT connectivity, data analytics, and cloud solutions, to create comprehensive and interconnected gas detection systems tailored to the needs of various industrial sectors.
• Quality and Compliance: Ensure that our products meet the highest standards of quality, safety, and regulatory compliance. Implement robust testing and validation processes to guarantee the reliability and accuracy of our solutions.
• Team Leadership: Build, mentor, and lead a high-performing technology team, fostering a culture of innovation, collaboration, and continuous learning. Provide technical guidance and mentorship to nurture the team's growth.

Qualifications:

• Proven experience (10+ years) in a senior technology leadership role, preferably in the field of industrial safety technology.
• Strong track record of successfully leading the development and launch of technologically advanced products in the safety or related sector.
• Expertise in gas detection technology, IoT integration, data analytics, and system architecture.
• Deep understanding of industry standards, safety regulations, and compliance requirements.
• Exceptional leadership skills with the ability to inspire and guide cross-functional teams.
• Strong communication and interpersonal abilities, with the capacity to engage with stakeholders at all levels.
• Bachelor's or Master's degree in Engineering, Computer Science, or a related field (advanced degrees preferred).

Why Join Us:

• Impactful Mission: Contribute to creating safer work environments and protecting lives through technological innovation.
• Innovation: Work in a dynamic and forward-thinking environment where your ideas and expertise will shape the future of industrial safety.
• Collaborative Culture: Join a team of dedicated professionals focused on driving positive change in industrial safety.
• Continuous Learning: Stay at the forefront of technological advancements and expand your knowledge through ongoing professional development opportunities.

Job Description

• Register guests and assign rooms, accommodate special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary
• Stay up to date on room rates, packages, discounts and how to handle each, as well as how each relates to other departments
• Develop a thorough knowledge of the room rates, room locations, types of rooms, and reception operations
• Must have thorough knowledge of the Resort’s facilities, hours of operations of Food & Beverage outlets, etc
• Promptly notify housekeeping of all check-outs, also inform housekeeping of late check-outs, early check-in, special requests and day use rooms
• Develop a working knowledge of the reservation operations, process current and future reservations. Know cancellation procedures and forfeitures
• Handle guest check-out efficiently and in a friendly professional manner
• Know cash handling procedures, file and post all charges to guest, master and city ledger accounts
• Answering phone enquiries
• Attending to guest feedback

Requirements

• Minimum N level education
• Minimum 1 year experience
• Computer literature
• Good communication and interpersonal skills
• A good team player
• Able to work 3 rotating shift duties including weekends and Public Holidays & able to stand for long hours

Responsibilities

• Assist M&E Engineer, Superintending Officer Representation (SO Rep) in the supervision and quality assurance of construction works on site.
• Provide standing supervision required by the M&E Engineer and SO Rep.
• Check and ensure all installation methods, testing & commissioning and materials used are in accordance with the design intent, approved drawings, and specifications, as well as in compliance to code of practice/manufacturer’s installation instructions where applicable.
• Liaise with the Contractors/ sub-contractors, Resident Engineer (RE), and other Resident Technical Officers (RTO) in the coordination of site works and assist in resolving M&E issues.
• Highlight discrepancies, deviations, irregularities and feedback site progress and any critical/major issues to the M&E Engineer, SO Rep, and RE.
• Monitor the progress of work on-site, verify the contractors’ progress report and present the report to the Consultants in such format that the progress payment claim by the contractor can be easily evaluated.
• Verify the contractors’ progress payment claim in terms of work done and materials/equipment delivered and stored at site.
• Attend site meetings, client/consultant meetings, technical meetings, user group meetings, site inspections, testing and commissioning, etc
• Check as-built drawings and specifications tally with site installation.
• Ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, T&C, status of work, safety, site diary, material and equipment delivered to and on site, labour, dayworks, provisional quantities, etc.
• Compile Punch List or Defect List with the contractors and ensure that the contractors carry out rectification work diligently to clear all defects during the Maintenance Period.
• Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.
• Undertake any other duties related to the project as and when instructed by the consultant. team.
• Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of M&E systems’ interfacing, integration, and testing and commissioning between different stakeholders (i.e. Neighbourhood Centres (NCs) and Polyclinic).

Requirements

• Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing.
• Minimum eight (8) years of M&E work experience as a Resident Technical Officer. Past work experience in healthcare/residential/institutional projects is preferred.
• Conversant in local construction practices and codes for ACMV, electrical, fire protection, plumbing and sanitary services.
• Good co-ordination skills especially interfacing of M&E works with architectural and C&S works.
• Good analytical ability with strong verbal and written communication skills.
• Self-motivated, proactive and team player.
• Able to start Q4 2024.

• Position: HSE Officer/Engineer/Lead
• Location: Gul Road (company transport provided)
• Working hours: 5.5 days work week
• Salary (commensurate with experience): Up to $6,000 + Performance Bonus (Up to 6 months) + Flexi Benefits + OT pay (if required)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Ensure provision of the Act and Regulations are complied with
• Promote safe conduct of work in the yard
• Liaise with WSHO or Safety Coordinator on the matter with regards to safety, health and welfare of people working in the yard
• Conduct Safety Induction Programme
• Ensure that appropriate personal protective equipment is used by the employees, contractors' workers and visitors
• Conduct inspection tours at worksite
• Report any unsafe conditions, equipment and housekeeping
• Apply permit to work system as required by the procedures and regulations
• Liaise with subcontractors’ safety supervisors with respect to safety of work undertaken by subcontractors
• Ensure that all records of safety equipment are in order and properly maintained
• Assist WSHO in the event of any incidents
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum Diploma in Workplace Safety & Health/Engineering or related discipline
• Minimum 3-5 years of experience in marine shipyard operations
• Ensure compliance with all legal and regulatory requirements

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Proactively source candidates through job boards, social media, networking, and employee referrals to build a pipeline of qualified candidates.
• Review resumes, conduct initial interviews, and assess candidates to ensure they align with job requirements and company values.
• Schedule and organize interviews with hiring managers, providing necessary background on candidates and ensuring smooth interview logistics.
• Maintain a positive candidate experience through timely communication and updates throughout the hiring process.
• Partner with department heads to understand their hiring needs and create effective recruitment strategies.
• Extend job offers and assist candidates through the onboarding process.

Requirements:

• No experience required - Training and industry certification will be provided
• Excellent communication and interpersonal skills
• Ability to assess candidate skills and fit accurately
• Strong organizational and time-management skills

Role: Resident Technical Officer (RTO) at C2D Solutions Pte Ltd

C2D Solutions Pte Ltd is seeking an experienced full-time RTO to oversee the technical aspects of construction projects.

Key Responsibilities:

• Assist the Resident Engineer in supervising construction works to ensure compliance with regulations and client standards.
• Collaborate with project teams to resolve site issues and ensure timely completion.
• Implement site quality and safety assurance systems.
• Supervise structural and geotechnical works, monitoring for non-conformities.
• Maintain site documentation and records of project progress.
• Conduct regular site checks for health and safety compliance.
• Inspect architectural finishing materials delivered to the site.

Qualifications:

• Recognized qualifications in Civil/Structural Engineering for RTO registration with IES.
• Accredited with IES/ACES and possess a valid RTO Practicing Certificate.
• Minimum 5 years of relevant experience in multi-storey building projects.
• Strong knowledge of local regulations and codes.
• Proficient in Microsoft Office and Excel.

This role is essential for ensuring high standards in construction project execution.

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

Job Summary

This is a 6 months contract process improvement role, supporting Regional Manager in projects to streamline processes and improve efficiencies in Parts & Service operations. This role focuses to document current processes, improve current processes/develop new processes, work with teams to implement these changes through briefing/training sessions and support any other related activities as assigned by Regional Manager.

Key Accountabilities

• Clear documentation of processes

• Review and develop streamlined processes

• Train and implement new processes

• Reduce Waste & Improve efficiencies

• Project management & administrative support

• Completion of tasks/assignments according to given timeline

Key Job Requirements

• Process improvement knowledge

• Project management/administration

• Parts Logistics management/administration

• Proficient in Microsoft Office Suite

• Working experience with ERP systems

• Meticulous, Analytical, Team player, Effective communicator (Verbal & Written)

• Minimum 1 year in Logistics/Engineering/Administration

• Diploma/Degree in Industrial Engineering/Operations Management/ Business Administration

Position Summary:

An organized and detail-oriented professional responsible for managing day-to-day administrative tasks and providing high-level executive support to the CEO. You will coordinate with internal departments and external partners to ensure the smooth execution of strategic initiatives across the region. The ideal candidate will demonstrate excellent communication skills, a proactive approach to problem-solving, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Office Administration:

• Office Operations: Ensure seamless daily office operations, including supply management, equipment upkeep, and coordination of office services.
• Interdepartmental Liaison: Facilitate collaboration between internal departments, ensuring effective communication flow.
• Event & Meeting Management: Coordinate internal and external events, meetings, and visits, including logistics and hospitality arrangements.
• Document & Records Management: Maintain an organized system for contracts, reports, and key documents, ensuring easy access and tracking.
• Expense Management: Track and manage office and administrative budgets, ensuring timely reporting on expenditures.

Travel & Logistics:

• Travel Planning: Arrange all aspects of the CEO’s travel, including flight bookings, accommodation, transport, and visa processing.
• Regional Executive Support: Provide travel assistance to other senior executives as necessary.

Competencies & Experience:

• Experience: Minimum 5 years of experience in a similar role within the company or a comparable organization, with a strong focus on executive support and office administration.
• Skills: Strong organizational and time-management skills, with the ability to manage multiple tasks effectively.
• Software: Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook). Familiarity with internal tools and systems is advantageous.
• Communication: Excellent communication skills in English (both written and verbal). Regional language proficiency is an advantage.
• Teamwork: Ability to collaborate with regional and cross-functional teams, maintaining a professional and approachable manner.

RESPONSIBILITIES

• Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists)
• Assist with event coordination and crowd management
• Assist with site facility checks, site operations and submit administrative/operations' reports
• Perform visitor services' duties
• Undertake historical and related research from time to time as directed by senior management

JOB SCOPE

In-House Tours and Interactive Activities

• Conduct daily in-house guided tours
• Handle guest enquiries
• Gather feedback on visitor experience
• Perform service recovery (where necessary)

Retail

• Handle cash register sales
• General in-house announcements and AV operations
• Counter sales (in-house guided tours and gift shop)
• Registration of visitors

Stocktaking

• Daily and end-of-month stocktakes
• Stock tallying and monitoring
• Stock deliveries and replenishment of merchandise

Other Duties

• Maintain museum decorum and general cleanliness
• Maintain facility security
• Simple F&B duties
• Assist in emergency evacuation/administer first aid
• Other duties as and when assigned by senior management

PRIOR EXPERIENCE

• Not necessary; however, prior experience (at least 1 year) working at heritage sites or attractions will be an advantage.
• If you are interested, please email your CV to the HR Director at [email protected].

• Position : Recovery Officer (Class 4 License) - Up to $3,800 Gross - No Experience Required!
• Location : Islandwide
• Working hours : 12 hours shiftwork
• Salary (commensurate with experience): Up to $3,800 Gross + Medical & Dental Benefits + Yearly Increment + Corporate Benefits
• Duration : Permanent
• Industry : Security

Responsibilities:

• Respond to incidents such as vehicle breakdown, vehicle collisions, road obstruction etc
• Recover breakdown and accident vehicles

Requirements:

• Must have Class 4 License
• No prior experience and training will be provided

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/

SALARY RANGE : SGD 2000 - SGD 2500

Location: Tampines North Dr. 1, #03-38 T-Space Building, Singapore 528559

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Execute first mile and last mile routing operations
• Oversee first mile and last mile performance of all fleet types to ensure SLA is met
• Retain driver community via regular check-ins and engagement
• Prompt replies to any delivery escalations and coordinate the necessary service recovery actions

Requirements

• Fresh grads are welcomed to apply

Benefits

At Teleport, we're all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you're passionate about making a difference, we'd love to hear from you!

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Key Responsibilities

• Responsible for the day-to-day operation, maintenance and upkeep of Mosque facilities
• Conduct periodic inspection, and preventive and corrective maintenance as per contract agreement and/or schedules
• Capable in troubleshooting simple electrical and mechanical systems
• Liaise, supervise and manage contractors, sub-contractors on repair and maintenance works including payment matters.
• Attend to enquiries, complaints of breakdown, service request pertaining to mosque facilities and/or equipment
• Manage a team of Maintenance Support Officers
• Work closely with Head if Department to prepare, review and propose annual budget and expenditures

Requirements

• NITEC or Diploma in Engineering (Mechanical & Electrical/ Building Services/ Facility Management or equivalent)
• At least one year of experience in building maintenance and facilities
• Good knowledge in building, mechanical and electrical systems
• Certificate in Infocomm Technology (IT) would be advantageous
• Proficient in Microsoft Office and Google Suites
• Possess good time management skills and communication skills
• Able to work independently and a team player

- Applicant must be MOM registered safety officer

- SCDF registered fire safety officer

- Min 8 years experience with work place/site safety

- Experience to work with client and good at document and implementation.

- Able to conduct and present SIC periodically.

- Develop workplace safety & health management system for work site.

- Ensure safety policies and standards are being complied at work site

- Work with client's safety consultant, prepare all documentation.

- Prepare periodic reports and submit to project safety consultant

- Perform work site safety and health check daily.

- Identify and highlight workplace safety breaches or unsafe operation.

- Upkeep company HSE documentation for annual audit.

- Implement any improvement plans on safe work practice.

- Work with our contractor's safety consultant, implemet schedule to ensure work place safety 24/7.

- Conduct fire drill and evacuation plan.

It is a 5.5 days work week. Interested applicant pls submit your resume with recent photo and indicate your expected salary to [email protected]

Duties & Responsibilities:

• Contribute to Sub-WSH Committees and provide support for key committees' activities, such as inspection, audit, promotion, training, circulation, etc.

• Contribute to Security Management, including operations, facility compliance, and system compliance.

• Assist in ensuring compliance with ISO45001 and bizSAFE requirements.

• Attend site coordination, meetings, patrols, and other related activities as required.

Added advantage

• Environmental knowledge in building energy conservation, waste management, monitoring, and promotion.

• Experience in building fire protection system, fire and emergency program.

• Experience in Business Continuity Management (BCM).

Requirements:

• Diploma in Engineering and SSHE related with min 2 years of relevant experience.
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in Workplace Safety & Health Act, ISO45001, ISO14000, Security Management Systems
• Candidates with Fire Safety Manager certificate would have an added advantage.
• Candidates must be comfortable with high travel frequency to other job sites, including Jurong Island.

A*STAR Infectious Diseases Labs (A*STAR IDL) is seeking a Laboratory Officer/ Technician (BSL-3 operations) to join us.

The Laboratory Officer/ Technician will engage in day-to-day operations, housekeeping, maintenance of the high containment (BSL-3) and BSL-2 enhanced laboratories. This role will involve but is not limited to the following:

Job Responsibilities:

• Perform lab biohazard waste collection, sort, autoclave, and safe disposal.
• Liaise with biohazard waste contractor for scheduled disposal.
• Manage laboratory supplies, chemical and equipment inventory.
• Assist in coordination of the lab maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and stock checking.
• Track and manage personal protective equipment (PPE) inventory, perform regular checks, and replenish stock as needed.
• Maintain overall cleanliness and organization of the laboratories.
• Able to carry loads such as lab laundry and send for cleaning, drying and redistributing to storage cabinet.
• Perform ad-hoc duties as required to facilitate smooth and efficient operation of the lab.

Job Requirements:

• "N" Level/"O" Level/ITE/NITEC/Higher NITEC/Diploma.
• Minimum 2 years working experience in a BSL-2 laboratory setting.
• Experience in a high containment environment will be advantageous.
• Team player, proactive and possess good communication skills.
• Ability to work independently under minimal supervision.
• Able to wear PPE and don respirator to perform daily work.
• Knowledge of biohazard waste management and autoclaving procedures.
• Familiarity with research animal facility housekeeping.
• Attention to detail and strong organizational skills.
• Willing to learn and ability to follow strict safety protocols and guidelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

About the Role:

· Perform warehousing and operations related administrative duties, including transactional processing in system, and reporting.

Roles and responsibilities:

Operations

· Responsible for inbound receiving and put-away, outbound order pick and pack, and value-add operations.

· Value-add

o Perform physical packaging of equipment from returned consignment and put-away after completion.

o Labelling of new training models and other equipment for easy identification.

o Perform physical replacement of dirtied/damaged packaging materials, such as carton boxes and zip-lock bags.

· Perform system processing, such as transaction posting, uploading of documents, and generate delivery/collection document.

· Liaise with transporter for delivery/collection arrangements.

· Liaise with Operations Support on orders matter.

Stock Count

· Participate in periodic cycle count and, when necessary, full stock-take – performing physical count or stock reconciliation as assigned by Team Lead.

Performance

· Meeting set KPI targets.

· Strict Compliance with OSP QMS and maintain zero non-conformance.

Other Tasks & Responsibilities

· Maintain proper housekeeping in the warehouse.

· Responsible for proper maintenance and serviceability of operations equipment.

· Support in team/department level projects when necessary.

· Any other duties as assigned by the Team Lead or Manager.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Minimum GCE ‘N‘/‘O‘ Level, preferably with formal training in warehousing or logistics management.

· Good knowledge of warehouse processes.

· Hands-on, meticulous and a keen learner.

· Take initiatives at work.

· Good interpersonal skill.

· Good team player.

· Able to work indepently with minimal supervision.

· Good verbal and written communication.

· Ability to operate material handling equipment including pallet jack and electric order picker.

· Ability to lift heavy loads of up to 25kg.

· Knowledge of GDPMDS standards will be an advantage.

· Working knowledge in Sales Force system will be an advantage.

· Working knowledge in MS applications including Excel, and Outlook.

· Minimum 2 year working experience in warehousing.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg