1-year Contract via Agency

Job Responsibilities

Account Servicing Role:

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
• Familiarise with the three key segments which the are expected to handle day to day: Residential, Small Commercial and Tenants
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

OR

Sales Role:

• Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike
• Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person
• Supporting the the team for account servicing matters will also be required from time to time (e.g. peak periods)
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Minimum Requirements

• Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
• Prior experience or knowledge in relevant industries is an advantage
• Adequate proficiency in MS Office
• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
• Diploma/ Degree in related field(s) is an advantage
• Fresh graduates are welcome to apply

This position is based in Somerset.

1-Year Contract via Agency

Job Responsibilities:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Operate water treatment Plants (Inclusive of Demineralization, Wastewater Treatment, Electro chlorination), Chemical dosing system for Boiler water treatment and sampling system
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check and laboratory analysis
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Technician/ Technical Officer (Shift Role)

• Operate water treatment Plants (inclusive of Demineralization, Wastewater Treatment)
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check, perform water sample analysis, calibrate and upkeep laboratory instruments
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Minimum Requirements:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Technician/ Technical Officer (Shift Role)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Final shortlisted candidates might be invited for a site show around (depends on past experience).

This position will be based in Jurong Island, company transport is provided at Jurong East/ Choa Chu Kang MRT station.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• · Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• · Provide technical support for resolution of customer problems, incidents, issues, request and queries
• · Escalate issue and follow up.
• · Data entry all cases into system accurately and timely
• · Respond to customer email timely
• · Apply to procedure, process and meet KPI

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide AML advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.
• Assist with ad-hoc duties as assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Responsible for managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties e.g. external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensure clients are onboarded or account information are refreshed/updated in accordance with the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to the Company’s Standard Operating Procedures and keeping abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and tasks assigned

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

Location: Ubi
Working Hours :

• Monday to Friday 8.30-6pm

Jobscope :

• Handle Incoming call/email from gov hotline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attached to Credit Loans Facilities Team
• Issuance of Letter of Instruction (LI) to law firm &/or valuer
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist officer with admin tasks (clean up)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attached to Credit Loans Facilities Team
• Issuance of Letter of Instruction (LI) to law firm &/or valuer
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist officer with admin tasks (clean up)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented
• Able to work on rotating shift and saturday

Your role :

Do you want to contribute to a project of firm-wide significance? We're looking for someone who is ready to support the bank-wide AML data analytics program with particular focus on the Client Risk:

• manage instances of the global AML Client Risk Rating (CRR) model

• execute Model Performance and Confirmation Concept assessments

• analyze model behavior, input and output changes

• develop alternative CRR modelling approaches

• review model parameters and thresholds on a regular basis for appropriateness, and support internal model validation process

• engage with a global community of stakeholders in Financial Crime, Compliance, Business and IT units

• develop yourself into Subject-Matter Expert of the AML risk modelling

Your team :

You will be working in the global Risk Assessments and Analytics team within the Financial Crime Prevention function. We work as a gatekeeper in preventing money laundering, terrorism financing, sanctions and corruption risks for the bank. Our role is to perform group level risk assessments, carry out systematic data analytics exercises on a client level, and develop bank-wide CRR model.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise :

• 5+ years of experience in relevant Compliance field

•an advance degree in a quantitative discipline (e.g., Mathematics, Physics, Engineering, Econometrics, Statistics)

• strong scripting language capabilities in Python or R. Experience in R is preferred

• strong analytical skills

• experience in Financial Crime risk management, audit or compliance is an advantage

• understanding of Due Diligence processes, risk factors, and relevant regulatory requirements is an advantage.

• knowledge of model risk and model validation process.

• good record keeping and report drafting skills

• analytic, with the ability to provide practical solutions for minimizing risk

• result-oriented and assertive (you don’t shy away from challenging situations)

• a great communicator also in virtual teams.

• known for having a strong attention to detail

Job Title: Customer Experience Officer

Location: 228241

Job Type: Full-Time

Working hours: Monday-Friday

Salary: $2500 & above

About Us:

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Key Responsibilities:

Build and nurture strong relationships with existing customers.

Ensure every customer receives personalized service that consistently exceeds expectations.

Manage and coordinate the distribution of gifts and rewards to customers.

Continuously seek ways to enhance customer satisfaction and loyalty.

Qualifications:

Minimum Polytechnic Diploma Qualification.

Strong interpersonal and communication skills.

A customer-first mindset with a genuine passion for delivering outstanding service.

Ability to manage multiple tasks and prioritize effectively.

Previous experience in customer service or a related role is a plus.

Why Join Us?

Be part of a dynamic and supportive team.

Opportunities for growth and professional development.

Make a meaningful impact on our customers' experiences.

If you’re a people person who loves making others happy, we’d love to hear from you!

How to Apply:

Submit your CV to us now and join us in creating exceptional experiences every day!

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Job Description:

• Process all trades related payments & receipt for all products
• Ensure outgoing funds are recorded and not exceed the trading limit
• Handle enquiries from trading representatives
• Any other duties which may be assigned from time to time

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Ensure timely and accurate processing of payments, and ensure invoices are duly verified and approved as per Finance Manual.
• Ensure descriptions, account codes, tax codes and amounts are correctly captured in the system and in accordance with the approved invoice.
• Prepare general ledger entries.
• Prepare monthly balance sheet and audit schedules.
• Download bank statements daily.
• Prepare monthly reconciliation for banks, vendors, and inter-company settlement. This includes tabulation of debit card and credit card usage by cardholders and ensure all transactions are duly approved by approving authorities. Follow-up with business units for outstanding invoices, if any.
• Create vendors master records in system and perform sanction screening for vendors.
• Filing and archiving payment vouchers and invoices processed. Ensure all documents, both physical and digital copies, are properly filed in accordance with document retention policy.
• Perform accounts receivable receipts.
• Assist in accounts receivable and revenue accounting functions.
• Other duties as assigned by Senior Associate Finance, Accountant, and Finance Manager.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Process daily giro related matters.
• Giro application input & submission
• Follow up on the Giro application result from banks
• Prepare and submit Giro collection requests
• To collate and update Giro collection results
• To handle request to cancel payment
• Assists in updating the giro details into required systems
• Liaise with collection teams on giro and collection matters
• To assists in ad hoc related reports

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

***We regret that only shortlisted candidates will be contacted.

Responsibilities

• Process vendor invoices and payments
• Process staff expense claims and corporate card transactions
• Handle tax requirements relating to payments
• Handle billing and settlement of intercompany charges with subsidiaries and overseas branches
• Review and reconcile temporary accounts
• Prepare vendor spend and staff reimbursement reports
• Handle monthly closing of Accounts Payable system
• Attend to common mailbox and staff queries
• Participate in implementing system functionalities and enhancements
• Assist with ad-hoc duties as assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Responsibilities

• Assist in administrative and documentation support to ensure compliance with policies & procedures
• Assist with scanning and End of the Day reconciliation
• Assist in batching of trade related documents and batching of forms
• Assist in other admin duties such as ordering of stationary, general filing, open letter boxes, documents archival, bulk document retrieval
• Assist in Courier matters
• Attend to both internal and external enquiries and feedback and provide adequate resolutions efficiently
• Assist with ad-hoc duties/projects as assigned

Requirements

• Minimum Diploma in any relevant disciplines
• Proficient in MS Office

Interested candidates, please email your resume to [email protected]

Megan Ng Su Ting

CEI No. R23115059

Recruit Express Pte Ltd

EA No. 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to
• Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues
• Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

· Monitor and Issue Authority To Load (ATL)

· Vetting LC and support the Invoicing team with document presentation to the banks

· Manage Financial Documents (FD) process and ensure adherence to policies

· Collating of shipping documents, management of Bill of Lading (BL) and Letter of Indemnity (LOI)

· Assessing Statement Of Facts (SOF) and fact checking of activities mentioned on SOF

· Manage export declaration and shipping customs clearance

· Execute Delivery/Discharge control documentation, e.g. LOI, Letter of Undertaking (LOU)

· Execute the export declaration and customs clearance process

· Support SAP/Digital projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up to date from both functional and data perspective and maintaining internal databases and systems.

· Support Data Analysis/Reporting activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted