This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

• Support and assist the SRE / RE / RA
• Undertake all or part of the duties and responsibilities of the SRE / RE / RA as instructed by the appointed project manager in consultation with the project consultants if no SRE / RE / RA are appointed for the project
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings, approved sketches, product or system specifications, contractor’s method statements, installation and working procedures, and site instructions, supervising Qualified Persons and project consultants
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies, such as BCA, LTA, NEA, NParks, PUB, SCDF and public utility agencies/service providers such as SPPG, SingTel, StarHub, etc
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings
• Report to the appointed project manager and/or project consultants any work that are not constructed according to the specifications and drawings
• Liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site
• Monitor contractors’ schedules, day works, site progress, etc
• Verify progress payment claims, all other claims and reports submitted by the contractors
• Check shop and construction drawings, samples, etc. submitted by contractors and their sub-contractors / suppliers / vendors and to report any discrepancies between these and the project drawings and specifications
• Preparation and submission of daily progress report

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in relevant field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Possess relevant working experience in the related field is required for this position.

Information:

1. Mon - Fri: 8.30am to 6.00pm
2. Location: Various site offices

Responsibilities:

• Build good industrial relations by working with union leaders, members and management partners.
• Handle grievances, resolve conflicts and negotiate collective agreements to secure the welfare for workers.
• Advocate practices to help workers upskill and enhance productivity, resulting better wages.
• Explore different industries sector that will broaden exposure and learning.
• Plan and organise activities of varying scales to engage members & improve labour management relations.

Requirements:

• Diploma/Degree in any discipline
• Excellent interpersonal skills and able to communicate at all levels 
• Strong analytical and problem-solving skills 
• Able to work on weekend if there is a event.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

What the role is

The Development Control and Licensing Division (DCLD) ensures that environmental considerations are factored into land use planning and development control of new developments, and that the proposed developments are in compliance with environment health and pollution control requirements. DCLD also processes NEA licences, which covers areas such as radiation protection, pollution control, waste management, public cleansing, vector control and fumigation.

What you will be working on

You will be part of a team that carries out environmental planning and control so that environmental factors are being incorporated for proposed developments/projects to safeguard the environment. Your primary duties will include the following:

• Evaluate and process reports and technical studies related to environmental impacts on air, water, land and noise pollution.
• Evaluate and process pollution control studies, noise assessments, site specific impact assessments, environmental site assessments and climate change adaptation reports.
• Evaluate and convey technical advisories relating to environmental site assessment to landowners/developers, as well as to address related queries/feedbacks during consultation.
• Understand environmental data such as chemical properties and characteristics, potential exposure pathways and evaluate risk assessments.
• Review the technical findings and recommendations from environmental site assessment reports, and evaluate mitigation and/or remediation methods proposed.
• Review environmental planning norms and requirements to keep abreast with the developments in Singapore, leveraging on technology and state of the art environmental control measures
• Manage contract by working closely with the appointed contractor(s), monitoring their work progress and performance to ensure the works are carried out in satisfactorily and timely manner

What we are looking for

• Degree in Science (Chemistry)
• Good knowledge of environmental management, preferably with experience in handling environmental site assessments or land pollution
• Self-motivated, independent, resourceful and able to foster teamwork
• Good analytical, writing and interpersonal communication skills
• Good knowledge of environmental modelling tools
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Dy-Prin-Senior-Executive-Scientific-Officer--Licensing-and-Env-Assessment-Dept-_JR-10000026167