Job Description:

We are seeking a skilled and proactive Mid-Level HR Executive to join our HR department. As a Mid-Level HR Executive, you will play a pivotal role in managing HR operations, creating and enhancing HR processes, benchmarking salaries to market rates, sourcing candidates for open positions, providing administrative support, and overseeing hiring procedures for overseas staff. Your expertise and dedication will contribute to the efficient functioning of our HR department and support the growth of our organization.

Key Responsibilities:

HR Operations and Process Creation:

• Manage day-to-day HR operations, including employee onboarding, offboarding, and HRIS management.

• Develop and implement HR policies, procedures, and best practices to ensure compliance and streamline HR processes.

• Continuously review and improve HR processes to enhance efficiency and effectiveness.

• Salary Benchmarking and Pay Brackets:

• Conduct salary benchmarking studies to assess the competitiveness of our pay structure against the market.

• Analyze data and create pay brackets based on job roles, experience, and industry standards.

• Collaborate with management and HR leadership to recommend salary adjustments and ensure fair compensation.

Recruitment and Talent Sourcing:

• Source and attract candidates for open positions through various channels, including job portals, social media, and professional networks.

• Screen resumes and conduct initial interviews to identify potential candidates who meet job requirements.

• Coordinate and participate in recruitment events and job fairs to promote our company's employer brand.

Overseas Staff Hiring:

• Understand rules and regulations for hiring overseas staff, including work permits, visas, and legal compliance.

• Collaborate with immigration consultants and legal experts to ensure a smooth and compliant hiring process for international candidates.

• Manage documentation and visa processing for overseas hires in coordination with relevant authorities.

Employee Relations:
• Assist in managing employee relations issues and grievances, promoting a positive work
environment.
• Support conflict resolution and provide guidance to employees on HR-related matters.
• HR Reporting and Analysis:
• Prepare HR reports, including headcount, turnover, and recruitment metrics, for HR leadership and management.
• Analyze HR data to identify trends and insights, providing input for strategic decisionmaking.

Compliance and Recordkeeping:
• Ensure compliance with labor laws, regulations, and company policies, both locally and internationally.
• Maintain accurate and up-to-date HR records and documentation.

General HR Support:
• Provide administrative support to the HR department, including scheduling interviews, coordinating meetings, and handling HR-related inquiries.
• Assist in organizing employee engagement initiatives and company-wide events.

Qualifications:
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of [Insert number of years] years of experience in HR operations, recruitment, and process creation.
• Strong understanding of salary benchmarking and compensation management.
• Familiarity with HRIS systems and HR analytics tools is a plus.
• Excellent communication and interpersonal skills to build relationships with candidates and employees.
• Solid problem-solving and organizational abilities to handle multiple tasks and deadlines.
• Detail-oriented with a focus on accuracy and compliance.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HR-related software.
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a dedicated and experienced HR professional looking to take on midlevel responsibilities in a dynamic organization, including overseas staff hiring expertise, we encourage you to apply.
Please submit your resume and a cover letter outlining your relevant experience and qualifications

Role and responsibilities

· Develop new business opportunities in hospitality industry segments from daily field calls and networking events.

· Drive Sales in assigned marketplace industrial segments.

· To conduct regular viewings, attend and manage trade shows and events to gather new leads and performing SEO.

· Respond to and manage inquiries from the account portfolio.

· Contribute in strategic budget planning, marketing, and all reports.

· Focus on Market competitive performance and Segment strategy, Revenue management.

· Online distribution marketing, E-marketing, Partnership Marketing, Social Media, Database & CRM.

· Support duties related to accounts payable and accounts receivable functions

Mandatory Skills and experience required:

· Diploma / Degree in Hospitality Management

· Min. 1 to 2 years of working experience in the hospitality industry or a similar role

· Good knowledge of Planado and Microsoft Office application.

· At least 1 yr of experience in Tally ERP 9 and Tally prime.

About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Revenue Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

This advertisement is for Student Care Executive.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Feb 2024 to 31 Jul 2024.

Working Hours:

• Mondays to Thursdays: 7:30am to 5:30pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

1. Student Care Executive Duties

• Attendance matters
• Discipline duties
• Oversee special programmes for at-risk students
• Patrolling within school compound
• Patrolling the immediate neighborhood around school
• Accompany school staff for house-visits
• Assist in smoking cessation programme
• Student Management Administrative duties
• Canteen duties
• Other Ad-Hoc Duties for at-risk students

2. Assist School Administrative Team in clerical work, receptionist duties and minimal estate management (if needed to)

Qualifications, Skills and Experience:

• Preferably GCE ‘O’ Level Certificate
• Those with no academic certification but with relevant experience may still apply.
• Good communication and inter-personal skills
• Able to communicate in English and one other language (i.e. Mandarin/Malay/Tamil)
• IT Savvy. Proficient in MS Office
• Receptive and able to work independently
• Excellent team-player who is organised, meticulous and with the ability to multi-task
• Preferably one (1) year of working experience with challenging students

He will be cooking food with traditional Style,

Menus he will prepare Dalema,Ghugni,Aloo ghanta,mudhi macha ghanta,Badi chuna,Pakhala Bhata,Besar macha,kasa khasi mangsa,pyaji,alooo chop,saga cahaddhi,sorisa bata macha,Baingana varta,Tadka famous.

Besides this he must know how to keep kitchen clean,Maintain Hygenie

Mathvision provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a dynamic, experienced, conscientious and proactive individual to join us as:

Operations Executive

The Operations Executive reports to the Admin/Ops Manager. He/She leads a team of Operations Assistants and assists the Admin/Ops Manager:

To be the interface between the centre and the outsourced with regard to all operational matters of the centre.

To oversee and manage the centre's health and safety, and security policies and measures.

Duties and Responsibilities

1. Operations

a. To attend to all security, health and safety, and safeguarding related incidents in the centre.

b. Coordinate and communicate with internal support functions such as IT, HR and Finance.

c. Deliver consistently good customer service including inquiries, and complaints at all times.

d. Oversee day-to-day operations of the centre to ensure smooth and efficient functioning.

e. Coordinate with various departments to streamline processes and improve overall operational efficiency.

2. Health and Safety

a. To be conversant with the centre's Health and Safety policy.

b. To conduct periodic checks/inspection on the centre environment and/or facilities in order to provide timely feedback and rectificaion of issues derived from the checks/inspection.

c. To work closely with the Facilities team to rectify issues that impact the health and safety of students and staff.

d. To assist in reviewing the centre's safety system periodically.

e. Any other duties or tasks as assigned by the Administration Manager and/or Chief Operating Officer.

Requirements:

• At least 5 years of work experience in operations related fields of work. Prior experience in a school environment is an advantage.
• Minimum of Diploma Certificate, or equivalent certification in operations related courses.
• Have experience in managing and leading an operations team.
• Good leadership and command and control. Possession of strong management skills is an advantage.
• Good command of English, both oral and written.
• Team player with positive, cheerful, helpful work attitude and initiative.
• Capable of independent and committed effort, with good organisational and interpersonal skills.
• Proficiency in Microsoft Office/ IT Skills is essential.

We will get back to you during OFFICE HOURS mentioned below

Mon to Thu: 11.30am to 7.30pm

Sat & Sun: 9.30am to 6.30pm

Lunch Break on all working days: 1:30pm to 2:30pm

Weekly Off : Friday

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

· Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

· Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

· Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

· Should be able to provide direction for all day-to-day operations in the kitchen.

· Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

· He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

· Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

· Determines how food should be presented, and create decorative food displays.

· Recognizes superior quality products, presentations and flavour.

· Ensures compliance with food handling and sanitation standards.

· Follows proper handling and right temperature of all food products.

· Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

· Coordinates with the purchasing department for the acquisition of needed goods and services.

· Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

· Ensure proper grooming and hygiene standards for all kitchen staffs.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Accounts Payable Executive to join the Regional Accounting Shared Services Team.

.

• Lead and handle the entire accounts payable function;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

We are urgently looking for a Business Development Executive for our Client

About the Role: As a Business Development Associate (BDA), you will be working as part of the department focussing on bringing value to our esteemed client base and exploring new clients in

bringing the products, solutions, and services to the betterment of the clients, delivering high

value, quality at competitive cost in timely manner.

The Business development Associate will be associated with Senior staff of the Business development Department (BDD) in bringing value to our Clients/Prospects

The role demands the following competencies:

• Research on Potential Clients Across the Industries, Companies in Identifying areas where we can bring value to our clients & prospects.

• Devise Strategy in Making brand awareness through right media.

• Engage and Involve in Industry Forums, Conferences, Workshops and Event sin show casing.

• Contribute towards Product Development from Client’s perspective.

Responsibilities

As a BDA, you'll need to:

• create awareness of and develop the brand you're marketing.

• communicate with target audiences and build and develop customer relationships.

• help with marketing plans, advertising, direct marketing, and campaigns.

• work closely with in-house or external creative agencies to design marketing materials such as brochures and adverts.

• write and proofread marketing copy for both online and print campaigns.

• produce creative content, including videos and blog posts.

• run social media channels.

• organise and attend events such as conferences, seminars, receptions and exhibitions.

• source and secure sponsorship

• arrange the effective distribution of marketing materials.

• maintain and update customer databases!

• conduct market research, for example using customer questionnaires and focus groups.

• develop relationships with key stakeholders, both internal and external. With experience, you'll need to:

• develop and implement a marketing strategy (often as part of a wider sales and marketing programme)

• evaluate and review marketing campaigns, advertising and SEO to make sure the correct mediums are being used and campaigns are effective.

• track marketing performance and return on investment and prepare weekly or monthly reports for management.

• monitor and report on competitor activity.

• lead external agencies, when appropriate, to effectively manage events, press relationships, editorial requests, presentations, promotional materials and online activities.

• oversee and manage the marketing budget.

Working hours

Working hours are generally 9am to 5pm, Monday to Friday. However, you may need to work some evenings or weekends when organising or attending events or when working on a big marketing campaign.

What to expect

You'll usually be office-based, but will attend meetings with clients, partner organisations and suppliers, as well as a range of events and exhibitions. You may be expected to socialise with stakeholders and clients to build and develop relationships.

Qualifications

A career in marketing is open to all graduates, but a degree in the following subjects may be particularly useful:

• advertising

• business or management

• communications

• IT or computer science

• marketing

• psychology.

Skills

You'll need to have:

• communication and interpersonal skills

• commercial awareness and business acumen

• copywriting and design skills

• creativity

• an eye for detail

• analytical and strategic thinking

• drive and self-motivation

• a flexible approach to work

• the ability to work well under pressure.

• teamwork and the ability to foster good working relationships.

• influencing and negotiation skills

• IT, social media, and numeracy skills

• foreign language ability - may be helpful if working for multinational companies.

5 days work

Location-Raffles Place

No Hybrid Working

Overall job objectives

Responsible for manning the reception area by providing timely and efficient services to visitors and employees.

Provide support to Director.

Core responsibilities

• Responsible for the accurate data and update of information in all databases, corresponding it to the shared database (CMS, TMS, CRM etc)
• Responsible for handling all incoming calls courteously and professionally by providing accurate information to the callers.
• Receive all members and visitors professionally and to assist them with enquiries on behalf of the organization.
• Ensure the tidiness and cleanliness of the reception area and meeting rooms at all times. If necessary, liaise with the service providers to clean the common areas when there is heavy traffic.
• Maintain, schedule and update the meeting rooms bookings and uploaded to the public calendar for viewing
• Maintain and update members’ records.
• Schedule and arrange of committee meeting for members
• Assist to book accommodation at the corporate hotels and provide any ad hoc services requested.
• Assists in general administration tasks and provide secretarial support for Executive Director and Chairman.

Job specifications

• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset.
• Possess effective organizational and follow-up skills, paying attention to detail.
• Good working attitude and interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Attention to details and ability to multi-task and prioritise

Key deliverables

• Efficient and professional office services are provided by the office management office or service providers and the reception area and its surrounding common facilities are kept clean and tidy.
• The meeting rooms have all the necessary equipment and they are well maintained.
• Manage and update information in all databases, corresponding it to the shared database (CMS, TMS etc)
• Provide support to Director

About the Company

Our Client is software technology provider, serving clients across industries from commercial to public sectors.

Responsibilities

We’re looking for an experienced Accountant or Senior Finance Executive to be part of a team supporting the company and group’s operations in Singapore.

• Perform project accounting, ensuring financial transactions relating to projects such as costs, billing and revenue are properly reported;
• Participate in projects to streamline and automate financial reporting processes to achieve efficiency;
• Review and compile monthly reports for the group;
• Develop quarterly benchmarking reports and assist with preparing budgets;
• Oversee cashflow and related activities;
• Review receivables and payables, making sure journal entries are current and accurate;
• Prepare submissions for GST and other tax obligations;
• Support other business teams with invoicing;
• Conduct audits on fixed assets as necessary;
• Support pricing reviews and other evaluations as necessary

Requirements

• Degree in Accounting with relevant experience;
• At least 5 years of relevant experience, preferably with project accounting exposure;
• Strong knowledge of local financial reporting standards;
• Ability to work with deadlines;
• Meticulous nature and high accuracy;
• Ability to work well in a team, as well as individually, with minimal supervision;
• Positive attitude and good work ethic;
• Experience in SAP and Microsoft Office

Employment Details

• This is a permanent role;
• Hybrid work arrangement.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

The incumbent shall be responsible for the processing of the full cycle of payroll computation on a monthly basis. Timely and accurate processing is required to meet the deadline of the closing.

Senior HR Executive reports directly to the Head of Human Resource and able to work independently. He/She will have to liaise with all Sections/Departments to gather the overtime claims and incentive claim for processing.

JOB RESPONSIBILITIES

- Verify the attendance of employees accordingly to the roster.

-Verify the claim of overtime hours, night shift allowance and split shift allowance

- Carry out data entry into the payroll software systems

-Prepare the payroll summary to be checked by the Head of HR.

-Download the bank file to be submitted to Finance

-CPF Contribution

-Submission of the foreign workers income tax clearance with Inland Revenue of Singapore.

- Process employee resignation (tax clearance and salary release)

-Compile salary data monthly for Senior Management.

-GPML/GPCL/GPPL, all govenrment claims

- Full suite of Infotech experience is an added advantage

- Any other tasks as assigned by Head of HR

Asia Insight is an award-winning independent full‐service market research consultancy. Headquartered in Singapore, Asia Insight conducts customized research across Asia.

We’re looking for successful project executors, someone who can make things happen.

The ideal candidate should have extensive project management experience as well as solid operational knowledge in the market research industry and have excellent client, field/vendor relations skills including supervision, negotiating and follow-up.

Ready for an adventure with us?

Overview of Responsibilities:

• Project Handling and Management – Ensure successful execution of tasks and project under your purview
• Working in Project Team – Work closely with field surveyors, suppliers and colleagues in other departments to support projects and ensure the smooth completion of project within timeline and client expectations

Detailed responsibilities:

Project Execution

• Support project managers in deployment of fieldwork and assist in day-to-day project management
• Follow-up on progress with target respondents
• On-ground checks of data to ensure quality data gathering

Database Management

• Sourcing of new target respondents via secondary online research
• Capture and update of data in the database

Support to Consulting Team

• Support in basic field update reports as directed by Research Directors and Consultants

Administrative aspect of the job

• Attend to in-coming calls from target respondents
  • Make follow up calls with target respondents
  • Administrative work for project handled (Prepare document e.g. authorization & invitation letter, questionnaires, email blasting etc.)

Snapshots of our ideal candidates

• Candidates with experience in field project management or events management are preferred
• Entry-level candidates are welcomed to apply
• A reasonable level of fitness, as this role requires on ground supervision at events, street intercept and door to door surveys
• Works well in teams and has good people skills
• Well versed in Microsoft Office applications

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Covering for a period of 3 months contract

Job Description

As a Membership Executive (Recruitment Sales) in our Membership Team, you will report to our Assistant Manager, Membership.

What you’ll be doing:

• To assist in the daily operations and administrative work of the Membership Department to ensure the smooth operations of the Department.
• To assist in recruitment of members during roadshows or other events
• To update and maintain the members’ database and filing system.
• To handle various membership services provided by the Department (from data-entry to card printing) and ensure the needs of members are met efficiently.
• Attends to members’ enquiries / feedback via phone, email and walk-in.
• To assist in generating Membership update reports.
• To assist in Membership ad hoc projects.

We want you, if you have/are:

• Able to commit the full 3 months during this covering period
• Minimum Nitec with at least 2 years of relevant working experience in doing Sales
• Good communication and interpersonal skills.
• The “ZEST” when doing Recruitment Sales of Membership
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive and with good learning attitude.
• Able to work on weekends and Public Holidays.