- Responsible in all respects of corporate secretarial work with ACRA

- Strong knowledge with ACRA Statutory Reporting / Filing and Companies Act.

- Coach and review work of assistant/senior corporate secretarial team to enable them to carry out their roles effectively and efficiently

- Manage customer portfolio

- Preparation of resolutions, biz filing, updating of statutory registers and XBRL

- Maintain of Registers, Minutes Books and Lodgement with the ACRA

- Strong knowledge of CDD especially on-boarding new clients and on-going monitoring existing clients.

- Ability to liaise with and advice the client on matters on company formation, annual compliance and ongoing company administration matters

- Any other matters/projects the management may require from time to time

- Able to work with minimum supervision, a candidate that is organized, meticulous. Able to manage tight deadlines.

- Must be able to converse in both English & Mandarin. Have a good command of both written and verbal English & Mandarin (to liaise with Mandarin speaking clients and respective associates)

- Provides coordination and administrative supports to ensure efficiency & effectiveness was carried out in operations between departments

* Office near to Bugis MRT

* Annual Oversea Retreat

Job Description Summary

The incumbent will take on an active role in the overall management of the projects and serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

Key Job Accountabilities

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Required Qualifications & Experience

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or SharePoint will be advantageous.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

We are looking for someone with a passion for data and marketing technology, with experience in marketing automation tool such as Salesforce Marketing Cloud or Eloqua. Experience working with large, complex data flows is a plus.

You will be responsible for the implementation, execution, and optimization of highly personalised automated marketing campaigns and programs using our suite of marketing technology platforms.

This role requires someone who is a team player, possessing technical knowledge and hands-on experience with marketing automation platforms. The candidate must be a self-starter and problem-solver, able to learn and adapt quickly in a fast-moving working environment.

Key Responsibilities:

• Implement and manage complex marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Work with agency partner to develop and execute targeted and personalized campaigns that align with marketing objectives, drive engagement and conversion.
• Collaborate with business units to develop strategies, plan, and execute tactics across customer digital touchpoints.
• Plan, manage, execute and optimize tactical and nurture campaigns to drive sales and leads on digital channels using marketing automation tools
• Continuously monitor and analyze platform performance across the marketing technology stack provide insights and recommendations for optimization and improvement.
• Stay up-to-date with the latest marketing automation trends, best practices, and technologies to ensure our campaigns remain competitive and effective.
• Develop and maintain documentation, including process flows, campaign briefs, and technical specifications.
• Work with acquisition team to conduct testing and optimization for segmentation activities to improve performance

Key Requirements:

• Bachelor’s Degree in IT/Business
• Working experience with marketing automation tools such as Salesforce Marketing Cloud or Eloqua and Google Analytics, possessing relevant certifications is a plus
• Experience with customer data platforms and marketing data is a plus
• Experience working with Asana, JIRA, MS Office, Visio, Lucid Charts and/or project management tools
• Excellent stakeholder management skills by providing clear communicating priorities, objectives/goals and deliverables
• Some knowledge and experience in data query and integration concepts such as SQL, Javascript, APIs and SFTP
• Understanding of analytical tools like Google Analytics, GTM and Customer Identity & Access Management is a plus
• Ability to work with cross functional teams to identify use cases to be implemented for platforms
• Self-starter, independent, motivated and result-oriented team player
• Detail oriented to ensure data and content compliance
• Strong in communications with the ability to engage with internal and external stakeholders
• Self-motivated operator who can work comfortably as an individual contributor and comfortable with navigating through the organisation to get things done.
• Strong in analytics and able to make decisions leveraging data. Strong negotiation skills. Creative with high emotional intelligence. An innovative collaborator. Most importantly, you must be savvy and love tech, and love to sell your ideas to everyone.

Team Profile:

Income was founded on the vision of making insurance accessible to all. This vision has played a key role in the development of products, initiatives and offerings to our customers. You will be working in the Growth Marketing team within the Digital Transformation division. This team is in-charge of driving all digital revenues, strategize and implement all eCommerce platforms, MarTech and AdTech solutions to drive incremental revenues by increasing relevancies.

The individual must be a hybrid professional that understanding marketing and business needs, while having a balanced interest and love for technology.

Technology has enabled us to make better decisions in real time that has substantial impact on all our digital acquisitions. The individual will be required to leverage on first-party data and digital insights to identify opportunities and derive decisions that will assist to achieve set targets and provide first class customer purchase experiences.

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

• Coordinating the order and delivery of materials to job sites
• Managing a team of 10 project managers
• Facilitating site planning meetings
• Tracking company resource usage
• Identifying project risks and proposing solutions
• Dispatching subcontractors and equipment
• Measuring and managing client satisfaction
• Facilitating weekly operations meetings
• Coordinating equipment maintenance
• Keeping track of vendor pricing

Job Description:

• To oversee the planning, execution, and completion of Rail projects (Communications System).
• To ensure that projects are delivered on time, within budget, and according to specifications.
• Key Responsibilities include:
  • Project Planning
  • Team Leadership
  • Stakeholder Management
  • Risk Management
  • Budgeting and Resource Allocation
  • Quality Assurance
  • Documentation and
  • Reporting and Conflict Resolution

Job Requirement:

• Degree in Electrical & Electronics Engineering, Project Management or equivalent.
• Minimum 5 years of proven experience in Project Management (railway environment).
• Strong leadership and interpersonal communications skills.
• Self-motivated, driven and possess good analytical skill.
• Able to understand technical drawings, specifications, and requirement.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Strong understanding and communication skills

Customer requests are reported to manager in a timely manner

Assist manager to deal with documentation

Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Assist in planning and executing special promotions and themed events.

Provide administrative support for events, including coordination of catering services, room setups, and guest lists.

● Bilingual Speaker. Good at Chinese (native speaker) and English speaking and writing.

● Good Management Skills. Applying modern technical tools to better manage business marketing and growth, development.

● Statistics Analysis. Analyzing business revenue and offering operational suggestion for potential business growth and sales improvement.

● Employee Hiring and Management. Assisting with the Human Resources team on employee hiring and training matter as well as shift arrangement.

● Teamwork Building. Loving in encouraging employees and building a valuable team by making friends with the team and inspiring their potentials.

● Communication Skills. Good at communication with customers by showing them patience and professionalism.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

- Responsible in all respects of corproate secretarial work with ACRA

- Experience in planning in work scope

- Manage customer portfolio

- Preparation of resolutions, biz filing, updating of statutory registeres and XBRL

- Maintain of Registers, Minutes Books and Lodgement with the ACRA

- Maintain record monitor routing of documentation

- Ability to liaise with and advice the client on matters on company formation, annual compliance and ongoing company administration matters

- Any other matters/projects the manegement may require from time to time

- To perform clericals and administrative duties includes filing, scanning, sorting of letter correspondences and ad hoc assignment as assigned

- Candicate must possess at least an "O" Level or equivalent

- Able to work with minimum supervision, a candidate that is organized, meticulous. Able to manage tight deadlines.

- Must be able to converse in both English & Mandarin. Have a good command of both written and verbal English & Mandarin (to liaise wuth Mandarin speaking clients and respective associates)

- Proficient in Microsoft applications

- Possess good communication and interpersonal skills

- Immediate availability will be advantageous

- Provides coordination and adminstrative supports to ensure efficiency & effectiveness was carried out in operations between departments

- Process payment and monitor receipts

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Recruit performing artiste and singers when needed

Participate in all stage performances

To train & guide the stage crew to improve on their performances

In charge to schedule and selection of performing artiste for specfic event's performances

Coordinate & attend all training & rehearsal

Source for necessary accessories and props for all performances.

Singing & Dancing skill

To ensure all stage crew is presentable on stage

Able to manage team well

Job Description

• Serve as the single-point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Perform monthly/quarterly business progress updates to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

Qualifications

• Degree holder with minimum 6 years of working experience in customer accounts servicing and at least 2 years experience in leading a team.
• Applicants without academic qualifications but with more years of experience are welcome to apply.
• Excellent interpersonal and communication skills.
• A good team player and leader.
• Maintain a positive attitude focused on customer satisfaction.

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

We are seeking a skilledSales & Marketing Manager to join us. This full-time, on-site role will be responsible for developing and executing marketing strategies, conducting market research, building new relationships with potential clients, and maintaining existing client relationships. The Marketing Manager will lead the marketing team and work closely with the sales team to support business growth by improving our brand awareness.

Specific Responsibilities:

1.Identify new market trends and seek potential business opportunities as well as generate monthly reports for

company

2.Cold Calling: Contact businesses and potential clients to promote company products/services

3.Measure and report performance of all marketing campaigns, assess against goals (ROI and KPIs).

4.Evaluate important metrics that affect our website traffic, service quotas, and target audience 5.Monitor competition and provide ideas to stand out

6. Manage and coordinate innovative creation solution to develop content on digital channels

7.Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency and to increase brand awareness.

Technical Skills and Competencies:

1. Experience in developing and executing marketing strategies

2. Excellent analytical and project management skills

3. Experience in conducting market research and understanding consumer behavior

4. Strong copywriting and content creation skills

5. Excellent communication and interpersonal skills

6. Ability to work independently with a proactive mindset

• recruiting, training and supervising staff.
• managing budgets.
• maintaining statistical and financial records.
• planning and problem solving.
• promoting and marketing the business.
• ensuring compliance with health and safety legislation and licensing laws.
• serving customers.
• placing orders.

Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well. Hires, trains, promotes, and, when necessary, disciplines or fires staff. Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity.

Objectives of the Position

• Serve as the business partner for HR and Communications for the Agricultural Solutions, South East Asia sub-region; effectively support the business leader and leadership team in achieving business priorities and organization needs through people strategies, tactics and initiatives.

Main Tasks:

Communications Champion

• Maintain a framework for professional internal and external communication in the sub-region
• Working in collaboration with SEA marketing, facilitate the implementation of communication guidelines and best practice sharing, including brand management.
• Drive internal communications to keep the team informed, connected and engaged
• Provide strategic communication support to SEA Leadership Team to create and deliver effective communications on strategic topics for internal and external audiences

HR Business Partner and Inclusion Champion

• Act as an advisor and strategic partner to consult, coach and challenge leaders on people topics.
• Proactively identify organization needs and provide appropriate HR and Communications solutions to support the business strategy; Lead delivery of regional initiatives/projects in the sub-region, including change management and communication.
• Champion Diversity and Inclusion (D&I) across the organization, including developing the D&I strategy and driving implementation of inclusive practices.
• Steer and ensure effective, high-impact delivery of people processes in the sub-region including talent management, capability development, performance management, compensation management including incentives, recognition, resourcing strategy and manpower planning.
• Support the SEA Leader in hiring and selection of key positions; drive inclusive hiring practices across the sub-region.
• Manage maintenance of relevant HR data for the sub-region; provide data-driven insights for people and business decisions.
• Serve as part of the Regional HR Community, select Global HR Communities and support select regional HR initiatives.

Requirements:

• Minimum Degree in Business Administration, Human Resources Management or a related discipline
• 8 years of professional HR / Communications experience in a multinational company environment
• Preferably with experience in HR Business Partnering, Internal Communications and change management
• High organizational and cultural awareness
• Ability to operate and influence with impact in a matrix environment
• Entrepreneurial and customer focus with strong drive to successfully steer impactful solutions that are effective in country operating context

RESPONSIBILITIES include the following. Other duties may be assigned :

• Maintain and ensure the IT systems, such as network administration, servers, desktop systems, office systems & etc. are well maintained and operate reliably. Duties include: regular monitoring, preventive maintenance, security patches, backup, recovery, review and upgrade.
• Responsible for all day-to-day IT related matters and to provide technical support for both hardware and software issues the users encounter as well as provide relevant IT training to the users.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices for computers, email, applications and change request for all locations.
• Implement information security policies and governance to ensure compliance controls with commercial and legal requirements are met.
• Ensure security of data, network access, backup systems and maintain updated documentation of all IT systems.
• Assist with vendor evaluation, recommendation and negotiations. Manage third party vendors to ensure services and support are delivered in accordance with Service Agreement.
• Liasie with external providers for all business operating systems for any troubleshooting and their maintenance.
• Monitor current and future trends, technology and information that will enhance company’s growth.
• Manage and maintain accurate records of all local IT assets/inventory and asset configuration documentation.
• Develop required reports in response to business user and management needs.
• Administer and maintain the group’s Office 365 in all locations.
• Assist in any IT related ad-hoc projects when needed in all locations.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

• Degree in Information Technology or equivalent with a minimum of 2 years experience in IT managerial role.

SKILLS, ABILITIES & ATTRIBUTES

• Good creative and analytical thinking and problem-solving skills
• Good leadership skills
• Strong human relations skills
• Strong planning, organising and coordination skills
• Good communications (verbal and written) and presentation skills
• Strong working knowledge in:

1. Hotel and F&B technology – PMS, POS, payment solutions
2. Management of service desk, or be ITIL certified
3. Fortigate Firewall, VLAN, L2 switching, Wireless, or be Cisco certified
4. Windows Server and server virtualisation, or be Microsoft certified
5. Webside development, hosting management, WordPress, Magendo