Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

• Responsible for the technical evaluation, and support for technical management of solar power project development and operation, such as preliminary feasibility study, engineering design, installation and commissioning, monitoring of operation and maintenance of solar power projects
• Lead in the preparation of solar power feasibility study reports and technical aspects of project proposals
• Responsible for preparing the technical specifications for solar power project bidding and leading technical bids evaluation and submission
• Responsible for reviewing various drawing specifications and technical standards such as preliminary design of solar power projects, construction design & drawing, quality manual, and operation and maintenance procedures of solar power plants
• Responsible for guiding the construction, installation, commissioning and acceptance of solar power projects; and lead in technical communication with solar power project construction owners, suppliers and power grid companies
• Responsible for evaluating technical aspects of potential acquisitions / investments into solar power / new energy platforms / companies such as feasibility / competitiveness of solutions / target companies’ existing operating assets & pipeline projects
• Responsible for the data management of solar power plants, including leading the planning and construction / optimization and improvement of the data platform of solar power plants and related Management Dashboards
• Supporting the technical management of solar power plant operation, including preparation of system equipment performance and safety inspection standards; and organizing the preparation of operating procedures (system diagrams) and maintenance procedures
• Lead in the technical aspects of post-evaluation of solar power projects, and including technical and economic evaluation of the entire life cycle of solar power plants
• Support department reporting matters & responsible for solar power project document management, including the collation, organization and archiving technical documents such as project development, construction and operation and maintenance

Requirements

• 8 years or more relevant working experience in solar power project development or technical management/operation and maintenance of solar power plants, or solar power related experience in large and medium-sized energy design / research institutes.
• Have more than 100MW centralized solar power or distributed solar power project management experience.
• Degree in engineering, automation control, mechatronics or equivalent.
• Familiar with design standards of solar power plants, approval process, and ability to acquire technical knowledge and understanding of new technologies.
• Ability to lead solar power project engineering design and project management.
• Experience in project bidding, design, equipment materials, construction guidance, on-site installation and commissioning.
• Familiar with on-site work of solar power plants, including the technical characteristics and requirements of equipment required for solar power plants; able to independently complete the on-site survey and data collection of solar power project development, testing, evaluation and diagnosis of solar power plant equipment, etc.
• Proficiency in the use of solar power systems and equipment performance testing equipment, with the ability to design solar power generation systems, high and low voltage power distribution systems, and guide the installation and commissioning of solar power generation systems.
• Results driven, strong organization, communications and team leadership skills to deliver under tight time pressure.
• Good commercial / business acumen that drives technical matters.
• Fluent in English; with good working knowledge of Mandarin.
• Strong IT skills required for the required roles.

Roles & Responsibilities

At Kensington Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our HR Executive, you will be responsible for supporting the HR Manager in the HR functions within the organisation. We are looking for a passionate individual to foster a strong Culture that aligns with our Core Values, and also to improve our employee experience at all employee life cycles.

This role will manage the full spectrum of HR, not limited to; HR Support, HR Admin, Benefits Administration, employee relations, recruitment, compliance and other relevant functions.

Key Responsibilities:

HR Administration and operations (90%)

• HR Support:

Act as the primary point of contact for all HR Admin functions, including supporting the HR manager in recruitment, performance appraisal, compensation & benefits, talent management, learning & development, and employee engagement and address employee inquiries for smooth HR operations

• General HR Admin:

Prepare employment letters, confirmation letters, Employment Agreements for review, and new joiners' documentation (arranging logistics for email/IT setup, onboarding email, etc.)

Facilitate all paper claims; dental, medical, membership, training, and update the HR claims tracker in the HR Shared Drive to centralise the data

Manage application, renewal, and cancellation of foreign work passes and respond to MOM surveys

• Benefits Administration:

Handle employee benefits administration, including enrolment, issue resolution, and managing inquiries with our broker and Singlife to arrange logistics arrangements, prepare useful documents, onboarding slides and presentations

• Employee Relations:

Manage and resolve day-to-day employee queries and concerns and fostering a positive workplace culture

• Recruitment Support and Compliance:

Coordinate recruitment activities; refreshing routine job postings, pre-screening applicants, arranging interviews

Facilitating screenings and due diligence for potential new joiner; ensuring Compliance checks such as post-screening, salary slips verification, and reference checks

• Employee Documentation:

Maintain, upkeep, and ensure timely and accurate update of HR database (P-file and HRMS – PayDay) and ensuring all employee personal files records are complete, filed and treated with the strictest confidentiality

Administrative Support (10%):

• Provide administrative support to the receptionist, and offer backup and support to the receptionist when assisting other departments and stakeholders

Qualifications:

• Bachelor's degree in Human Resources Management or related field
• 1-2 years of experience in a HR executive/generalist or relevant position
• Knowledge of Singapore labour law, regulations, and best practices
• Strong interpersonal and communication skills
• Strong organisational and time-management abilities
• Ability to maintain confidentiality and handle discreet sensitive HR matters
• Proficiency in Microsoft office suite and HRMS

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development.
• We love to hear from you if you can demonstrate that you meet the criteria above.

We regret to inform you that only shortlisted candidates will be informed.

In this role, you will have an in-depth understanding of business processes, and define the use cases / user story for applications in Prudential Singapore. You will also develop acceptance criteria to provide assurance for quality of the applications releases. As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams to deliver leading edge digital capabilities for Prudential Singapore.

Job Description:

• Understand business processes and able to translate business requirements into precise, high quality user stories that are clear and concise and are easy to understand and implement by the development team.
• Conduct gap analysis of current business process to identify improvement opportunities.
• Solid consulting and business analysis experience, preferably exposed to digital transformation challenges.
• Design IT solutions together with relevant IT teams that will meet business requirements and timeline.
• Deliver IT solutions in accordance to relevant IT policies and procedures.
• Provide and share knowledge to other team members.
• Good understanding of Software Development Life Cycle (SDLC) processes.

Who we are looking for:

Competencies & Personal Traits

• Independent and works well across different functions.
• Strong analytical, problem-solving skills and delivery mindset, being experienced working in an agile delivery environment.
• Excellent verbal and written communication skills.
• Strong sense of drive and commitment to deliver on responsibilities.
• Works well in a dynamic environment.
• Ability and willingness to be hands-on.
• Self- motivated with a positive can-do attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Demonstrated ability to understand and discuss technical solutions.

Working Experience

• 2-8 years in delivering IT applications.
• Experience in Agile software development.

Education

• Bachelor degree

Language

• Fluent written and spoken English

JOB SCOPE:

Job Responsibilities:

• Provide domain expertise & focus in payment/securities domain.
• Propose alternative solutions and technologies to improve and bring about high-quality system solutions.
• Ensure that the resulting IT solution meets the needs of the defined business requirements.
• Plan and lead requirement gathering and design.
• Clarify requirement and manage scope against baseline.
• Participate in developing and reviewing Functional Specifications/Use Cases
• Participate in developing test plan, reviewing Test Specifications and test results.
• Lead testing team to conduct test plan and when required, conduct the testing together with team.
• Provide domain/functional guidance to software engineers in delivering in accordance to requirement
• Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Experience:

• Bachelor’s degree in computer science, Information Systems, or a related field.
• Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
  o domestic payment system
  o cross border payment system
  o securities middle / back-office system (for post trade, settlement and custody)
• Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
• Familiar with payment business lifecycles – from initiation, to clearin
• settlement, accounting and reporting (advice and statement.
• Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
• Demonstratable traits in business analysis, problem solving and troubleshooting.
• Demonstratable track record in solutioning for transaction processing systems
• Articulate in thought process and oral/written communication
• Familiar with Software Development Life Cycle (SDLC)
• Ability to produce specifications for documentations and implementations.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.

Senior/Project Manager (M&E)

Working days: 5 Days
Working hours: 830am - 615pm
Salary Range: $7000 - $9000
Working Location: Office at Ubi , working based on projects

Responsibilities

-Take charge of overall leadership, governance, organization, and management of the project team

-Manage project team resource planning, recruitment, training & development, and retention

-Plan and hire Project Engineers / Designers / Drafters as per requirements

-Coach, mentor, guide, and train Project Engineers / Designer / Drafters

-Oversee semi-annual & annual appraisal process for the project team for professional & career growth

-Execute all assigned projects ensuring Safety, Quality, Design, Procurement, Construction, Contractual, Budget, Schedule, and Resource adherence

-Ensure competent / qualified Project Engineer / Designer / Drafter assignment to projects

-Ensure project execution compliance per PQP standards

-Handle all project stakeholders (Owners, Clients, Consultants, Subcontractors, Third Parties & Internal Team) for seamless project execution

-Authorize Purchase Requisitions / Invoices promptly for PO issuance & supplier payment

-Control Project Costs (including site expenditure) to maintain project profit margin

-Ensure additional works are conducted with Variation Order Request approval from customer

-Manage assigned projects' cash flow by ensuring regular progress claims submission & approval related to site work progress

-Accomplish all assigned projects’ objectives (Project On-time delivery, Project Cost within allocated budget, etc.)

-Promptly escalate challenges to MD for timely resolution

-Conduct regular meetings with the Project Team on Project status updates

-Perform other adhoc duties as assigned

Requirement

-Degree / Master in Electrical Engineering

-Proficiency in various software such as MS Office, MS Projects/Primavera

-Minimum 5 years of working experience in related field

-Possess effective organizational and follow-up skills, meticulous

-Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner

Resposibilities:

• Attend weekly Ops meetings with respective business units / properties. Consult with line management providing HR guidance when appropriate. Analyze trends and metrics in partnership with Group HR to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees such as Employment Act / Labor related information etc, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Provides day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provides HR Policy guidance and interpretation. Develop contract terms for new hires, promotions, transfers.
• Provide guidance and input on business unit restructures, workforce planning, succession planning. Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met through Touch Points.

Requirements:

• Minimum of 5 years of experience in HR and at least 2 years in HRBP role with Bachelor Degree in HR
• Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, local employment act or labor law.
• Proficiency in Microsoft Office/Excel
• Excellent consulting skills. Excellent client management and business literacy skills.
• Strong conflict management skills, interpersonal and negotiation skills.
• Excellent verbal and written communication skills.
• Develop strong trusting relationships in order to gain support and achieve results.
• Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
• Ability to understand issues domestically and communicate effectively. Be flexible and available to interact with employees at all levels.
• Be self-directed and motivated. Take initiative to identify and anticipate client needs and make recommendations for implementation.

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

The Client Accounting – Corporate Executive/Senior Executive will work closely with and assist the Client Accounting – Corporate Manager in all Client Accounting business efforts within the Company, including the implementation of new software and ad-hoc assignments assigned by the Managers.

Key Responsibilities:

• Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.
• Assist clients in preparing their monthly, quarterly, or annual management accounts.
• Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).
• Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.
• Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.
• Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.
• Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.
• Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.

Requirements and Qualifications:

• Bachelor's degree in accounting, local Polytechnic, ACCA, or related disciplines.
• 2 to 4 years of experience in bookkeeping, corporate tax, GST & XBRL in a Singapore outsourced accounting firm, compensation will commensurate with your experience.
• Good knowledge of Singapore Financial Reporting Standards, ACRA, MOM, CPF and relevant tax rules, procedures and guidelines.
• Experience in managing client relationships, demonstrate interpersonal skills when interacting with internal and external clients.
• Experience in preparing consolidation using Excel and preparing year-end draft statutory company or group financial statements with notes to the accounts.
• Technology savvy, excellent interpersonal, written & oral communication and analytical skills.
• Resilient and able to work independently to organize and prioritize work with minimal supervision.
• Experienced Audit executives/supervisors/team leads who are currently working in Singapore Audit Firms are also welcome.

The following is a plus:

• Can start work immediately

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

We are representing our client (A Technology Service Provider) to look for an experienced Project Manager to complement their team. The Project Manager shall supervise the IT infrastructure team and manage all service delivery related processes. Serves as the service delivery owner and to ensure that the operation of IT infrastructure service delivery team meets defined KPIs.

Responsibilities: -

• Handling end to end IT infrastructure service delivery across all customers or projects.
• Managing IT Incident, Problem, and change management processes across various customers.
• Being the point of escalation for IT infrastructure support organization during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation.
• Supervises direct reports in IT infrastructure engineers with responsibility for hiring, discipline, performance evaluations, assignments, workflow, deliverables, and staffing.
• Provide guidance to team in resolving technical problems dealing with IT infrastructure issues in a timely and courteous manner. Problem resolutions made available as a “lessons learned” resource to other team members
• Provides project management to support broad scope IT implementations and projects. These projects could include migration to cloud services, new servers, or rolling out new technologies
• Supervises the deliverables team and prioritizes their work in all projects or maintenance contracts
• Assists bid and solutioning team in formalizing service delivery scope and costing
• Assists the Head of Services with the creation and implementation of new policies and procedures and other IT-related initiatives

Requirements

• Bachelor’s degree inIT or related discipline.
• Minimum five (5) years related job experience in an IT support or management role in infrastructure.
• Interpersonal skills to build credible relationships quickly.
• Ability to work as an effective team member and collaboratively with other team members, including sales and presales team.
• Ability to work on projects with moderate supervision to prioritize tasks, follow and meet established timelines, and follow budget constraints.

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

We are looking for highly motivated individuals who aspire to grow and lead in management roles.

Your role:

• Learning and understanding the different functions in the organization, from planning, to budgeting, to sales, and recruitment
• Utilising digital marketing tools and mobile apps to engage clients and prospects on a daily basis
• Building clientele base and working with clients on providing solutions and building long term relationships
• Participating in meetings, workshops, and events
• Compiling analysis and making presentations to other team members
• Completing fieldwork and providing evaluation analysis of the company’s services
• Gaining knowledge of management viewpoints, company policies, protocols, and processes
• Fulfilling any requirements and meeting goals set out at the start of the traineeship
• Observe experienced staffs to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Provide support as needed in the various departments, including data-entry, presentation creation, strategic planning, client service matters as needed
• Prepare report on client’s portfolio performance and investments

Requirements

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Training and 1 to 1 mentorship will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

An award-winning full-service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore and South-east Asia, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions.

We are looking for a meticulous and detail-oriented Executive to join our team of professionals responsible for the training and development needs of our lawyers and to support other knowledge management functions.

You will be expected to work with the team to provide support as follows

• Managing end-to-end training administration process i.e. registration for courses, tracking of attendance, handling payment and invoices, generating reports.
• Collaborating with various stakeholders to identify training requirements and ensure alignment with SILE and organisational goals.
• Support other learning and development work, including logistics, finances, maintaining and updating records, and other administrative work.
• Other ad-hoc duties assigned.

Requirements:

• A diploma in any discipline
• Strong organisational and project management skills to handle multiple training initiatives simultaneously, manage training logistics and meet deadlines.
• A good team player with excellent interpersonal and communication skills.
• Excellent command of written and spoken English.
• Familiarity with Excel.
• Resourceful, flexible, and responsive in dealing with people.
• Meticulous, with an eye for detail.
• Prior experience in learning and development roles would be advantageous.
• Technological capabilities and an interest in automating administrative processes would be advantageous.
• A good command of written and spoken Mandarin may be an advantage.

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

We are recruiting for Business Services Specialist for Singapore.

The selected candidate will be supporting the outstation teams and Head Office Legal, Finance and Procurement with all Business Services activities in local outstations for their assigned region. Manage the team of Business Services Coordinators in their assigned region to deliver their objectives by collaborating with internal and external stakeholders on all Business Services activities that enable all Operational teams to undertake their business and enhance the efficiency of the operational and QR Revenue generating teams.

Accountabilities:

• Manage the Payroll processing in local outstation in collaboration with the HR team and local payroll provider, ensuring payroll is accurate, with pension and taxation deductions correctly made.
• Book and manage all payroll related invoices eg Pension, Taxation and manage contract with the payroll provider and where appropriate manage meal vouchers.
• Manage all staff expenses (entertainment and duty travel)
• Where required manage the petty cash process in station ensuring accurate reconciliation and reported to head office.
• Manage local deposit register and ensure up to date and accurate.
• Management of cash handling for CTOs (where applicable) including daily cash sales verification against bank statements, daily sales report checking, reconciliation sales figures with merchant statement and bank statement for local card collections, daily reconciliation of physical cash with Amadeus sales report.
• Manage procurement and renewal of local insurance policies in line with statutory requirements.
• Manage provision of local insurance policies’ renewal details to Corporate Insurance Department and other stakeholders in a timely manner.
• Manage performance of insurance related accounting activities
• Manage legal cost handling during litigation claims, issue payments for agreed claims and manually update cost details in the ERP system.
• Input into the accrual process on monthly basis to support business finance.
• Support the business with all procurement activity, including quotations, supplier reviews, review of contracts, review cost and compare to budget.
• Review new contracts for payment terms appropriate for local legislation.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

• High School Qualification/ Diploma/ Bachelor Degree with minimum 5 years of job-related experience
• Preferably experience in procurement, finance, office management or shared services experience.
• Fluent in English with good communications skills
• Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)
• Managerial Skills

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Planner Engineer/Project Planner

Working days: 5 Days
Working hours: 830am - 615pm
Salary Range: $4500 - $6500
Working Location: Office at Ubi , working based on projects


Responsibilities

-Formulate and uphold the project schedule to efficiently manage project timelines and commitments

-Develop, monitor, and assess equipment and labor deployment plans for construction activities

-Create and update pre-construction and construction programs for the Project Management team

-Conduct monthly/weekly/daily project progress reporting tasks

-Provide information and aid in claims analysis using scheduling system capabilities for accurate construction activity depiction

-Define specific activities considering the Master Project Schedule, labor, material, and equipment availabilities throughout the project duration

-Evaluate actual weekly progress including Actual progress S-Curve & Manpower Histogram against the approved Baseline

-Schedule and predict weekly and monthly work, setting productivity targets

-Maintain Baseline Schedule, regularly update current schedule, and analyze proposed changes and additional activities' effects on the project using Primavera P6 or Microsoft Project software

-Monitor project progress with a continuous improvement mindset, adjusting planned schedules according to site conditions and contractual obligations. Propose changes to management, especially in case of schedule variances

-Conduct periodic site inspections to verify actual progress and capture progress photos for documentation and management presentations

-Perform any other necessary duties

Requirements:

-Diploma/Degree in Electrical Engineering

-Certification in Primavera P6 Software Project Management

-3-5 years of Project Planning and Programme experience in the Construction Industry

-Experience with LTA / MRT projects advantageous

-Proficiency in Primavera Project Planning software P6 or Microsoft Project software and MS Office

-Strong communication and presentation abilities

-Experience in analysis, report writing, and preparation

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Main Scope
Role of Wealth Management APAC Chief Information Systems Security Officer, being understood this role includes delegations from WM CISO for the team located in Asia Pacific territory and fully participates in overall WMIS Cybersecurity and IT Risk objectives.

Main Responsibilities

WM APAC CISO

• Manage the WM IT Risk and Security local team in APAC by managing the recruitment, performances review as well as training and career-path development
• Coordinate with APAC WM security actors, including India-based resources
• Coordinate with APAC WM IT teams on risk and security topics, while promoting a secure development and deployment culture
• Assist for a Risk Treatment for any APAC WM issue, based on the WM GAIM generic process
• Contribute to the IT Risk and Cybersecurity Governance including procedural framework, Cybersecurity awareness and communication for the APAC scope.
• Periodic reporting of security status to WM Global CISO as well as APAC Management

IT security compliance

• Ensure the alignment with the Group and WM GAIM security policies, for IT production assets including the security hardening, vulnerability and patch management.
• Ensure the protection of WM business data with an adequate security level of WM assets, based on project assessment and production review processes
• Ensure the compliance with regulatory bodies requirements, including for APAC (HKMA, MAS), EU (GDPR), Switzerland (FINMA)
• Leveraging on a deep knowledge of Security standards such as NIST, CIS,ISO2700x , ensure the compliance with the IT security requirements
• Identify the process gaps and provide solutions

Production Security oversight (delegation on WM APAC scope)

• Identify the production security requirements and ensure a smooth integration of WM assets within APAC IT Production, including network security such as flow opening and Application Zoning compliance
• Identify the compliance level of the production environment and contribute to remediation actions definition while keeping the oversight on actions progress
• Keep an overview and ensure the adequate Vulnerability Management at the server and middleware level leveraging on production scans and liaising with relevant production stakeholders
• Contribute to the management of Cybersecurity incidents

Application Security Testing Factory

• Ensure the effective implementation of Secure SDL including the DevSecOps platform and Threat modelling practices.
• Identify and implement the latest security standards for internet facing and internal assets
• Improve the Vulnerability Management at the application level by managing the platforms or services with providers (including Static Acceptance Security Testing – SAST, Dynamic Acceptance Security Testing – DAST and Software Composition Analysis – SCA).
• Perform Security risk assessments and reviews to be presented to respective committees
• Ensure the adequate security level for all WM GAIM applications, whatever the IT project manager’s location and hosting provider

CyberSecurity Program (delegation on WM APAC scope)

• Contribute to the security initiatives expected by the WM Cybersecurity Program

Coordination with IT Security actors

• Reporting line to the WM GAIM Global CISO: alignment on the objectives and means, contribution to the different global reporting (WM Cybersecurity Committee, Wholesale Application Security Dashboard…)
• Coordination and control of security activities performed by APAC CIB Business Information Security and Production Security teams, including project assessment from production point of view, production security review, user security awareness for the WM scope.
• Coordination with the Swiss Security team concerning integration of WM assets within Swiss IT production
• Keeping abreast of initiatives by the IT Security community within the Group and other IT Security stakeholders within the Group

Qualifications

Essential Banking Knowledge

Banking Knowledge and understanding of Wealth Management specificities

General Knowledge

International and APAC banking regulations

Deep Knowledge

Essential Technical Knowledge

Program/Project Management

Deep Knowledge

Knowhow of ASIA regulatory requirements

Deep Knowledge

Knowledge of standard IT Security concepts and methodologies

Deep Knowledge

Deep understanding of cybersecurity threats and remediation options

Deep Knowledge

IT Security Risk Assessment and Risk Management

Deep Knowledge

Knowledge of understanding digital transformation and mobile technologies and Cloud (Containers Docker, Kubernetes).

Good Knowledge

Knowledge of emerging technologies (NFT, encryption)

Good Knowledge

Essential Personal Skills

Communication skills – Ability to interact throughout oral and written communication skills

Deep Knowledge

Knowledge of emerging technologies (NFT, encryption)

Deep Knowledge

Knowhow of ASIA regulatory requirements

Deep Knowledge

Must be motivated, and able to work independently as well as part of a team

Deep Knowledge

Must demonstrate ethical responsibility, maturity, and discretion

Deep Knowledge

Qualifications and Experience

• 10 years' experience in information security evaluation and design of technical architectures
• Functional as well as technical knowledge of the applications used within BNP Paribas
• Knowledge of the Norms and Standards of the BNP Paribas Group, in particular with respect to ITRM & IT Security Norms and Policies
• Team management experience is a must
• Preferred Master level in Computer science and Information Security

Cybersecurity / Technical Value-added Competencies

ü Cybersecurity Governance: framework (NIST / CIS framework), Security incident management, Logging & Detection (SIEM – ELK products)

ü DevSecOps: CI/CD toolchain knowledge of various tools

o Source code management: sonarQuabe, bibucket, github/gitlab

o Security application scanning (e.g. Sonatype/NexusIQ, Fortify, AppSpider, Qualys, DTR scan…)

o Automation/orchestration: Ansible tower, Jenkins

Application Security: Threat modeling, Security architecture key concepts, exposure to various development framework and applicative landscape (Java/Web, Mobile applications, containerization/docker, kubernetes, API management, Cloud security)

Vulnerability management

• Nexpose, Nessus

Other Value-added Competencies

• Advanced IT security certifications may be advantageous (such as CISM, CCSP, CSK, CEH, CISSP…).
• Operational Risk and Permanent Control
• Data Analytics solutions (Tableau, PowerBI)and strong expertise in Dashboard/reporting

The right candidate will understand all relevant documentation related to the project, including project execution, project schedule etc.

Main responsibilities will be:

• Assist in preparing construction work schedule
• Prepare and issue project progress reports (monthly) to the Management
• Interface with other departments, Client, and subcontractors
• Maintain accurate schedule and control curves in an updated condition and prepare forecasts of trends
• Preparing manpower and man hour estimates for proposals or any other future work

The right candidate should have the following qualifications:

• Engineering Degree or equivalent
• At least 5 years of experience in a similar role,preferably in construction or oil and gas.
• A pro-active approach
• Excellent written and verbal communication skills
• Knowledge of Primavera P6 and spreadsheets,withdatabase capability is mandatory
• Experience in Advance Working Packaging.

OUR IMPACT

Multi-Asset Solutions (MAS) is a multi-asset class investing group that sits within the Asset Management Division at Goldman Sachs. It designs and develops comprehensive investment management solutions customized to meet the investment objectives and relevant constraints of clients. These solutions bring together state-of-the-art techniques for multi-asset portfolio design and implementation and reflect proprietary research and analytics conducted by the MAS team. With investment professionals across the globe, MAS invests or advises on assets for some of the world’s leading corporations, sovereign wealth funds, pension plans, governments, financial institutions, endowments, foundations, and family offices.

YOUR IMPACT

We are seeking a member to join our Multi Asset Solutions (MAS) Lead Portfolio Management (LPM) team. As a member of the Lead Portfolio Management Team within MAS Partnership Portfolios channel, the person will have the responsibility for designing and constructing multi-asset class portfolios for large institutions particularly insurers, public pensions, sovereign wealth funds and government institutions. This role is client-facing and highly analytical, focusing on developing and communicating customized investment solutions and asset market views to clients.

Core responsibilities include:

• Portfolio design, construction and oversight of client portfolios involving areas such as strategic asset allocation, investment manager / vehicle selection and oversight, risk / performance management and evaluation
• Develop client relationships by understanding client investment needs and proposing appropriate portfolio solutions
• Communicate and develop materials for clients and prospects including investment-related analysis, client and prospect presentations and developing responses for client Request for Proposals (RFP)
• Work with distribution channels, senior portfolio managers and internal team to drive business opportunities
• Conduct and be involved in client training sessions to discuss portfolio construction, approach to asset allocation, markets and economy

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• 2-4 years of investment or portfolio management experience, with a preference for cross-asset experience
• CFA charter holder preferred, or someone pursuing it
• Client-focused mentality with ability to communicate complex market ideas/strategies to clients of varying levels of sophistication in both large and small audiences
• Strong interest in the financial markets and a good investment sense/commercial instinct
• Highly organized individual able to manage multiple tasks in a fast-paced environment
• Intelligent, creative, and good problem-solving abilities
• A self-starter, should have ability to work independently as well as thrive in a team environment
• Detail oriented and meticulous, strong quantitative and analytical skills

Project Management Manager

Working hours: 5 Days， 8.30am to 6pm

Salary: Basic $5000 - $7200

Address: Serangoon North Ave


Responsibilities:
•Oversee projects and clients in Medical and Industrial sectors
• Acquire sales for new and recurring projects
• Guarantee customer contentment regarding product quality, delivery, and service

Requirements:
• Hold at least a Diploma in Electronics Engineering
• Possess a minimum of 3 years of Project Management experience in the Electronics manufacturing sector
• Capable of collaborating efficiently with cross-functional teams
• Proficient in project management and customer service abilities
• Display a strong customer-centric approach and goal-oriented mindset
• Demonstrate excellent interpersonal and communication proficiencies

Job Description

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

JOB SCOPE:

Responsibilities

1. Provide domain expertise & focus in payment/securities domain.
2. Propose alternative solutions and technologies to improve and bring about high-quality system solutions
3. Ensure that the resulting IT solution meets the needs of the defined business requirements
4. Plan and lead requirement gathering and design
5. Clarify requirement and manage scope against baseline
6. Participate in developing and reviewing Functional Specifications/Use Cases
7. Participate in developing test plan, reviewing Test Specifications and test results
8. Lead testing team to conduct test plan and when required, conduct the testing together with team
9. Provide domain/functional guidance to software engineers in delivering in accordance to requirement
10. Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Requirement

1. Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
   • domestic payment system
   • cross border payment system
   • securities middle / back office system (for post trade, settlement and custody)
2. Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
3. Familiar with payment business lifecycles – from initiation, to clearing, settlement, accounting and reporting (advice and statement)
4. Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
5. Demonstratable traits in business analysis, problem solving and troubleshooting
6. Demonstratable track record in solutioning for transaction processing systems
7. Articulate in thought process and oral/written communication
8. Familiar with Software Development Life Cycle (SDLC)
9. Ability to produce specifications for documentations and implementations
10. Degree Holder
11. Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
12. Ability to lead, develop and maintain respectful and trusting relationship
13. Proficient in written and spoken English

ROLES AND RESPONSIBILITIES

Reporting to the Fleet Manager, the Technical Superintendent will be responsible for all aspects of the technical maintenance, planning, budget control and ensure vessels comply to class and statutory regulations for safe and costs effective operations of managed vessels.

Responsibilities:

• Preparing ship maintenance plans for assigned vessels.

• Monitoring of vessel’s maintenance works based on the ship’s maintenance plan.

• Evaluation of maintenance standards on board assigned vessels.

• Management of survey and certificates.

• Prompt management of incidents and accidents, including root cause analysis and preventive measures.

• Timely preparation of inspections and dry dockings. Maintaining the latest versions of vessel plans and manuals.

• Arrangements of spares, stores, lubricants, paints etc. for vessels.

• Preparation of vessel budgets including regular updates of budget and cost control.

• Management of environmental, safety standards and maintenance advice to vessels.

• Investigation of and adherence with National and International regulations, flag state requirements, maker’s technical and class information.

• Familiarization with new vessels joining management through plans, manuals, sea-trials and pre-delivery attendance and by sailing on the vessel during her maiden voyage.

• Ship visits at stipulated intervals and submission of visit reports.

• Arrangements, costings and attendance for insurance repairs.

• Evaluation and motivation of the ship’s crew.

• Coordination of activities between ship and office.

• Daily performance monitoring of the vessels.

JOB REQUIREMENTS

Education & Qualification:

• Marine Engineering qualification or equivalent.

• Certificate of Competency as Marine Engineer Officer Class 1 (Motorship) or equivalent.

Work Experience:

• At least one year experience in Senior Engineer rank with good knowledge of ISM, Class and regulatory requirements.

• Have relevant experience working on VLCC and Gas carriers with latest engines of MAN B&W and MHI UEC engines, submersible cargo pumps and deep knowledge on cargo plant and deck machinery maintenance as Senior Engineer.

• Good technical knowledge and diagnostic acumen from above experience to guide and support ships daily operations and coordinate promptly with shore team and owners to ensure safe operation.

• Experience and good knowledge on electrical and automation system, BWTS and EGCS, especially working on Japanese built ships would be an added advantage.

• Good negotiation and communication skills to deal with vendors and yards.

• Good people management skills.

• Able to multi-task and be a team player.

• Drydocking experience an added advantage.

• PMS experience and management of Shipnet software is an added advantage.

We are currently working with an agri-food business looking to hire a Regional HRBP to be based in Singapore.

If you have at least 8-10 years of Human Resource Business Partnering experience and familiar working with a matrix organisation structure, you are potentially a good fit for the role!

RESPONSIBILITIES:

1. Strategic Contribution:Assist leaders in identifying, aligning, prioritizing, and building organizational capabilities, structures, and processes to enhance effectiveness and efficiency.
   Facilitate and promote alignment within the BU leadership team, ensuring stakeholder buy-in for the delivery of its vision, mission, strategy, and plans.
   
2. Communication and Stakeholder Engagement:Clearly communicate HR and business strategies, engaging others with a forward-looking perspective.
   Manage resistance, objections, and conflicts during conversations firmly, respectfully, and empathetically.
   
3. Performance Management:Collaborate with business leaders to define key performance indicators (KPIs) for senior roles aligned with business strategy and objectives.
   Cascade KPIs and communicate performance ratings effectively.
   
4. Employee Advocacy and Change Management:Act as an employee champion and change agent, identifying challenges to workforce performance, people investment, and HR initiatives.
   Implement solutions to address these challenges for the benefit of both the business and employees.
   
5. Collaboration and Best Practices:Partner with HRBPs and cross-functional teams, including Total Rewards, Talent Development & Engagement, Organizational Development, and Talent Attraction, to develop and deliver best practices within the business unit.
   
6. HR Operations and Compliance:Propose and establish the BU HR operating and resourcing structure, aligning it with organizational objectives and ensuring compliance with policies and procedures.
   
7. Leadership and Goal Translation:Lead the team in translating business strategy into annual performance goals and departmental objectives.
   Provide coaching and guidance to subordinates.
   

REQUIREMENTS:

• Degree in Human Resources or a relevant discipline.
• 8-10 years of work experience, with a minimum of 3 years in a managerial role.
• Significant experience in senior broad-based HR partnering, particularly in international commercial and matrix organizations.
• Business partnering experience within the APAC region.
• Prior experience in manufacturing and/or FMCG industries is advantageous.

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, Quantitative Finance or CFA will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766