• Assist in managing client accounts and building strong relationships with clients.
• Support the Account Manager in developing account strategies and plans.
• Help prepare proposals, presentations, and reports for client meetings.
• Monitor project timelines and budgets to ensure timely delivery and adherence to financial guidelines.
• Communicate with clients to gather feedback and address any concerns.
• Conduct market research and analyze industry trends to support account strategies.
• Collaborate with internal teams (e.g., creative, finance, and operations) to ensure project success.
• Assist in tracking and reporting on account performance metrics.
• Able to work weekends
• Able to visit client place and substitute where required
• Able to show the accounting skills
• Bookkeeping
• Able to produce Target vs Acheivemnet reprts
• Business analysis reports
• Must hadnle accounting software
• Able to prepare salary vouchers
• Payment and Invoice maintenance to suppliers

• Configuration and programming of automation and controls systems involving HMI, Process (PLC/DCS) and Process Safety (ICSS/ESD/FGS).
• Development of HMI, SCADA Software for Rockwell Systems.
• Design and Engineering of Process Safety PLC Systems / Control Systems for Oil & Gas Industry
• Ability to handle the project starting from Design till site commissioning.
• Design and Development of Project Engineering documents in accordance to IEC standards.
• Deliver & execute the assigned projects on time with good quality/ cost effectiveness and customer satisfaction.
• Travelling to Customer sites(Domestic) to perform Factory Acceptance test/Commissioning.
• Keep improving self-engineering capabilities and exchange best practice with other team members to improve team’s capabilities.
• Work closely with Supervisor to guarantee customer acceptance.
• Work with team to manage technical risk in project.
• Work with team to clarify technical issues.
• Work closely with Supervisor to achieve customer acceptance. Demonstrate application & technical expertise.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Your Career

We are looking for a Senior Manager, OT GTM (Operational Technology) who will embody the PANW vision and culture, leading the rapid growth strategies and GTM execution for our IoT/OT security service offering. A successful candidate is one who thrives in a fast and collaborative environment and has a proven track record of driving growth in the SaaS market. 

Your Impact

• Develop and deliver scaled, technical sales training on our OT security solution

• Identify and pursue high-potential accounts, collaborating closely with sales teams to discover, pitch, and solution OT security

• Lead technical proof-of-value engagements to showcase OT solution efficacy

• Support sales teams with negotiations and closure of IoT/OT security deals each quarter

• Work cross functionally across Product, Marketing, Sales, Channel to drive OT strategies and sales programs

• Drive predictable pipeline and forecasting through measurement and reporting discipline

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion: Oversee brand positioning, messaging, and campaigns to strengthen brand presence in the market.

Customer Acquisition: Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management: Develop and execute social media strategies across various platforms to engage with target audiences, increase brand awareness, and drive traffic.

Digital Advertising: Plan, execute, and optimize digital advertising campaigns (e.g., Google Ads, social media ads) to achieve marketing objectives and maximize ROI.

Market Research: Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision-making.

Performance Tracking: Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration: Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Maintenance Technician

Responsibilities

• Servicing and repairing industrial cleaning equipment such as high-pressure jet, leaf blower, scrubbing machine, vacuum cleaner, battery operated cart and etc
• Inspecting and assessing the functionality of equipment
• Troubleshooting machineries breakdowns
• Conducting routine maintenance and safety checks
• Preparation and submission of maintenance reports
• Liaise with external vendors for necessary equipment repair
• Inspect and monitor quality standards of equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity and relevant knowledge in electrical and mechanical.
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

Position Overview:

The Business Development and Relationship Executive will be responsible for identifying and establishing new donation booths and donation points in collaboration with corporate partners, shopping centers, Reits, Management Agencies and other relevant bodies and locations. This role involves nurturing and maintaining positive relationships with senior level executives to ensure ongoing support and success in our donation initiatives. The position also includes a donation collection target.

Key Responsibilities:

Identify and Secure Donation Sites:

• Research and identify potential locations for new donation booths and points.
• Create proposals and present the advantages of hosting donation sites to corporate partners, shopping centers, and other potential venues.

Relationship Management:

• Build and maintain strong relationships with corporate partners, shopping centers, and other stakeholders.
• Regularly communicate with partners to ensure satisfaction and address any concerns or needs.

Partnership Development:

• Negotiate and formalize agreements with new donation site partners.
• Collaborate with corporate partners to plan and execute donation drives and events.

Site Management:

• Coordinate the setup, maintenance, and regular monitoring of donation booths and points.
• Work closely with the logistics team to ensure ongoing support and management of the site.
• Ensure donation sites are well-maintained and meet organizational standards.

Marketing and Promotion:

• Work with the marketing department to promote new and existing donation sites.
• Develop and distribute promotional materials to increase awareness and engagement.
• All donation locations are to be maintained to a high level of marketing and promotion materials.

Reporting and Analysis:

• Track and report on the performance of donation sites.
• Analyze data to identify trends and areas for improvement.
• Prepare a business plan for reaching out to new donation sites in all areas of Singapore.
• Prepare monthly sales report (collections).

Compliance and Standards:

• Ensure all donation sites comply with organizational policies and local regulations.
• Maintain high standards of cleanliness and safety at all donation points.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in business development, sales, or partnership management.
• Strong interpersonal and communication skills.
• Ability to negotiate and influence decision-makers.
• Excellent organizational and project management skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel as required.

Preferred Qualifications:

• Demonstrated ability to work independently and as part of a team.
• Demonstrated past sales experience
• Demonstrated sales performance and relationship building.

Work Location

The Salvation Army Singapore Red Shield Industries

356 Tanglin Road Singapore 247674

The future has many facets: for the courageous, it is opportunity.

 The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Specialist Sales Planning & Operations
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Sales Planning and Operations within the Sales team.

The Specialist Sales Planning and Operations will be the lynchpin between the Sales team and internal and external key stakeholders. The successful candidate will support the dealership’s operations by serving as a key enabler for our internal sales processes and productivity. Your main responsibilities will include supporting sales operations, coordinating with other intra-company departments, and handling administrative duties.

• Undertake short to long-range planning in relation to the revenue objectives and demand & supply optimisation
• Manage and monitor sales-centric reports, such as sales forecasting, stock age, stock level, model mix, daily sales report etc
• Monitor and maintain the Vehicle Stock List, and provide input for vehicle ordering (such as configuration and options) into Porsche Vehicle Management System
• Track and manage the order bank and stock allocation
• Manage customer orders according to customer requirements and track to ensure timely delivery
• Collaborating with stakeholders and serve as the main liaison to ensure sales-centric matters such as shipment, homologation, PDI requests and Tequipment orders are handled and processed efficiently
• Providing vital administrative and operations support or any other ad-hoc duties assigned by the Management as required

• Degree in Economics, Business, Marketing, Finance, or related fields
• 2-3 years of working experience, preferably in Automotive / Luxury / Wholesale and Retail
• Proficient in MS Office Suite (e.g. Excel, Powerpoint)
• Competent in Data Analytics and usage of tools (e.g. Tableau, Power BI)
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Good judgment, dependable and a professional, supportive attitude.
• Commitment to adhere to and administer company policies, procedures and standards

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title: Senior Project Controls Engineer

Location: Singapore

Work Hours : Rotational Shift , including Sunday

Key Responsibilities:

• Develop and maintain project schedules using industry-standard tools.
• Monitor project progress and performance, identifying risks and implementing corrective actions.
• Prepare regular project status reports for stakeholders.
• Collaborate with project managers to ensure alignment on project goals and deliverables.
• Analyze project costs, forecasting, and budget management.
• Mentor junior engineers and contribute to the development of project controls best practices.

Qualifications:

• Bachelor’s degree in Engineering, Construction Management, or related field.
• Minimum 6 years of experience in project controls within the construction or engineering sector.
• Proficiency in scheduling software
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Certification in project management is a plus.

Job Title: Project Controls Engineer

Location: Singapore

Work Hours : Rotational Shift , including Sunday

Key Responsibilities:

• Assist in developing and maintaining project schedules and budgets.
• Monitor project progress, identifying and mitigating risks.
• Prepare detailed reports on project performance and status for stakeholders.
• Collaborate with project managers and teams to align on goals and deliverables.
• Conduct cost analysis and forecasting to ensure project financial health.
• Participate in project meetings, providing insights and recommendations.

Qualifications:

• Bachelor’s degree in Engineering, Construction Management, or a related field.
• 2-3 years of experience in project controls or related roles within the construction industry.
• Familiarity with scheduling software
• Strong analytical skills and problem-solving abilities.
• Excellent communication and teamwork skills.
• Certification in project management

We are seeking a diploma holder (with up to 2 years of work experience) to join us, as the Business Support Associate, in our Business Management & Strategy APAC & MEA team in Singapore. This role is ideal for someone looking to start or build a career in procurement management, vendor management and marketing. You stand a good chance if you have a growth mindset, are highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

Your team

Business Management & Strategy team is a regional team which is accountable for managing business operations and implementing strategic initiatives in APAC, Middle East and Africa (APAC & MEA) region. The team is responsible to work closely with internal stakeholders to tackle their challenges, reshape perspectives and cultivate capabilities that enable the organization to achieve sustainable advantage. You will be part of a high performing and dynamic team focusing on delivering long term value.

Your key tasks 

• Support general business operations processes in Avaloq APAC & MEA
• Source and coordinate with vendors to ensure the timely and cost-effective production and delivery of materials including promotional items, merchandises and inventories
• Maintain and organize office and marketing inventories, ensuring adequate level of stock
• Manage procurement tasks such as creating and processing Internal Request Approvals (IRAs) and Purchase Orders (POs)
• Work closely with Sales and Marketing teams to ensure alignment and support across various projects and maintain accurate record of marketing activities, budgets and expenses
• Provide planning, logistical and operational support to Sales and Marketing teams for Internal and External corporate events
• Assist in ad-hoc marketing and communications projects as needed
• Manage extraordinary travel arrangements for Management where necessary, including visa, flight and accommodation arrangements

As a Business Development Executive, you will be responsible for identifying new business opportunities, building and maintaining relationships with potential clients, and working towards achieving sales targets. You will play a key role in expanding our customer base and contributing to the company’s long-term growth.

Key Responsibilities:

• Identify and develop new business opportunities through market research, networking, and cold calling.

• Build strong relationships with prospective clients, understand their needs, and propose suitable solutions.

• Develop and implement sales strategies to achieve business targets and drive revenue growth.

• Monitor market trends, competitor activities, and potential business opportunities to stay ahead of industry developments.

• Prepare and deliver presentations, proposals, and contracts to potential clients.

• Collaborate with internal teams to ensure seamless execution of client projects and maintain a high level of customer satisfaction.

• Provide regular reports on business development activities, sales pipeline, and performance metrics.

• Attend industry events, conferences, and trade shows to represent the company and promote its services.'

Key Skills:

1. Sales and Negotiation

• Strong ability to sell products/services and close deals.

2. Communication

• Excellent verbal and written communication skills to interact with clients.

3. Client Relationship Building

• Ability to build and maintain good relationships with clients.

4. Market Research

• Ability to research markets and identify business opportunities.

5. Problem-Solving

• Strong analytical skills to resolve challenges and find solutions.

6. Time Management

• Ability to manage time well and handle multiple tasks.

7. Teamwork

• Works well with others and collaborates with internal teams.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

• Experience in Electrical Engineering:Bachelor’s degree in Electrical Engineering or a related field.
  Minimum of [X years] of experience in business development or related roles within the electrical engineering industry.
  Proven track record of successfully identifying market opportunities and driving growth.
  
• Night Shift Availability:Willingness to work night shifts as necessary to support project timelines and client needs.
  Ability to maintain focus and productivity during non-traditional working hours.
  
• Construction & Industrial Electrical Experience:Strong background in electrical construction and industrial electrical systems.
  Familiarity with industry standards, codes, and best practices related to electrical engineering projects.
  
• Decision-Making Skills:Excellent analytical and problem-solving skills with the ability to make sound decisions in high-pressure situations.
  Experience using data-driven approaches to assess risks and opportunities effectively.
  
• Pressure Management:Proven ability to thrive in fast-paced environments and handle multiple priorities under tight deadlines.
  Strong organizational skills to prioritize tasks and manage project timelines effectively.
  
• Leadership Skills:Experience in managing and supervising teams, fostering a collaborative and productive work environment.
  Strong interpersonal and communication skills to effectively engage with team members and clients.
  

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

Responsibilities:

• Site viewing , co-ordination and oversee ongoing job progress for AV products
• Termination, testing, commissioning and project handover
• Perform preventive maintenance

Requirements:

• "O" Level/ITE/Diploma/Entry level preferable with electrical experience
• Computer/electrical/electronic knowledge will be added advantage
• Preferably possess Class 3 license
• Able to plan & work with sub-contractor to complete the project within a given time frame
• Possess good interpersonal and organization skills
• Good soldering skill on audio & video connectivity
• A good team player customer orientated

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Your key tasks 

• Overall planning, execution and leadership of change the bank projects for Avaloq’s customers major global bank. Includes working with the required Avaloq units (Solution Architect / Consultants, Infrastructure, Support Services, Regional Banking Operations, customer representatives, etc) and partner resources, where applicable.to define project objectives and execute defined project plan.
• Preparing project budget and subsequently, commercial offers in close cooperation with the Avaloq Solution Architect / Consultants and Key Account Managers for their submission and negotiation with prospective and existing customers.
• Achieve defined objectives of the projects (scope, quality, time, budget, reporting, project staffing (internal Avaloq and external partners) and post project reviews).
• Consulting and coaching of the customer's project managers and team to leverage best practices and business processes reflected in Avaloq’s Banking Reference.
• Concurrently leading projects and support pre-sales offers to prospects.
• Ensures deliverables are timely and of good quality