Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Roles and Responsibilities

• Manage project documentation, knowledge, and data capture for reporting
• Respond to inquiries and provide assistance to students, staff, faculty and stakeholders as needed.
• Provide day-to-day office support including scheduling meetings, coordinating activities and other duties as assigned.
• On a per need basis, assist in the procurement processes including raising purchase requests for products and services, liaising with suppliers and maintaining accurate records
• Ad hoc admin duties

Requirements:

• Minimum Diploma / Degree with some internship/admin experiences
• Team player
• Meticulous and detailed
• Proficient with Excel is ideal

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

NEA is the lead agency for planning for after-death facilities and services in Singapore. The Senior Assistant Director will play a crucial role in shaping and implementing strategic initiatives related to planning, development, and policy formulation related to the after-death facilities and services in the management of bodies. This role requires a deep understanding of urban planning, economic development, and policy analysis to influence decision-making processes effectively. You will collaborate with various stakeholders, including government agencies, religion groups, relevant associations, communities, and internal divisions, to develop comprehensive plans and policies that align with organizational goals and regulatory requirements.

You will be responsible for the following:

1. Policy Formulation and Analysis

• Analyse and recommend policy frameworks and strategies to support divisional objectives.
• Evaluate existing policies and propose revisions or new policies as needed.
• Stay updated on legislative changes and industry trends to ensure policies remain current and compliant.

2. Strategic Planning

• Develop long-term and short-term strategic plans to guide organisational growth and development.
• Coordinate with cross-functional teams to integrate strategic initiatives into operational plans.
• Monitor and evaluate the implementation of strategic plans, adjusting as necessary to achieve goals.

3. Project Management

• Oversee planning and development projects from inception to completion, ensuring timelines and budgets are adhered to.
• Oversee architects, engineers, contractors, and other professionals to achieve project objectives.

4. Data Analysis and Reporting

• Analyse data related to demographics, land use, economic trends, and environmental factors to inform planning decisions.
• Sense-making of reports and clear presentations for senior management, board members, and external stakeholders.

Requirements:

• Proven experience in policy analysis, strategic planning, and project management within a governmental agency, non-profit organization, or private sector with at least 8 years’ experience.
• Strong analytical skills with the ability to interpret complex data and make informed recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strategic thinker with a passion for urban development and public policy
• Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Commitment to ethical standards and integrity in decision-making.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Senior-Assistant-Director--Planning---Capability-Development-Department-_JR-10000031622-1

Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

What the role is

The Pollution Control 1 Division (PCD1) is responsible for the control of air and water pollution, hazardous substances and toxic industrial waste. The Chemical Control and Management Department (CCMD) of PCD1 oversees the management of hazardous substances and toxic industrial wastes to safeguard Singapore’s environment and public health. You will be part of the team in CCMD for managing and reviewing regulatory controls on hazardous substances.

What you will be working on

You will be responsible for the following

• Develop, review and enhance policies and regulatory frameworks to ensure environmentally sound management of chemicals that are controlled as hazardous substances under the Environmental Protection Management Act and its relevant regulations
• Keep abreast of and monitor the latest developments in the area of chemical control such as emerging chemicals of concern
• Monitor latest developments of various Multilateral Environmental Agreements (MEAs) that Singapore is a Party to, and ensure Singapore’s compliance with the obligations under the MEAs
• Participate in relevant regional meetings, workshops and bilateral fora of key environmental interests to Singapore and network with overseas environmental authorities (e.g. on overseas policies and regulations on chemical management and environmental pollution control)
• Engage and consult relevant stakeholders (e.g. chemical companies, industry associations, government agencies, members of the public) in the development and review of environmental policies and regulations, and working in collaboration with the relevant NEA departments, divisions and the Ministry of Sustainability and the Environment (MSE).
• Assess licence applications and carry out inspections on facilities handling hazardous substances or vehicles transporting hazardous substances, to ensure compliance with relevant legislation and requirements
• Represent NEA/PCD1 in inter-agency and cross-departmental committees and working groups to provide relevant technical inputs on chemical and environmental pollution control
• Contribute to and support other work in PCD1 and NEA (e.g. management of workplace safety, rotational duty for response to pollution incidents after office hours, representation on various teams/committees, etc.)

What we are looking for

• Degree in Chemical/Environmental Engineering
• 2 or more years of relevant working experience, preferably in chemical manufacturing operations, pollution control or environmental management
• Interest in environmental protection and adept at working with different stakeholders
• Strong analytical and communication skills, including the ability to articulate analysis and recommendations in clear and concise terms
• A good team player with strong interpersonal skills
• Highly motivated and able to work independently where necessary
• Meticulous with an eye for detail
• Driven, resourceful, organised and able to multi-task
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Engineer-Engineer--Chemical-Control-and-Management-Department----Contract_JR-10000031684-1

• Provide full spectrum administrative and secretarial support for the hospital Medical Lead’s Office and clinical leads including scheduling, preparing reports, drafting correspondence, organizing records and files, answering queries, booking meetings, and supporting department projects.
• Maintain working relationships with a range of internal and external stakeholders to support scheduling and issues management for the lead and co-leads through being professional, proactive, accurate, and efficient.
• Mange schedule of the Medical Lead and Clinical Leads to ensure the appropriateness of arrangements for meetings, travel, accommodation and events. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements.
• Organize and coordinate meetings, workshops and events related to hospital and clinical services planning, with internal and external stakeholders. Anticipate the needs in advance of meetings & conferences including scheduling of meetings; drafting agendas; developing, compiling, and distributing presentation materials, recording meeting minutes, track and follow-up on meeting progress.
• Draft routine correspondence and prepare it in final form for dissemination.
• Complete a broad variety of administrative tasks that support Medical Lead’s in leading the organization effectively, including assisting with special projects; designing and producing documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence.
• Handle information and issues that are confidential and sensitive in nature by always operating with confidentiality and discretion. identifying and using judgement to escalate issues to the Medical Lead taking into consideration sensitivities and stakeholder relationships.
• Provide hospitality to all guests and help to create a welcoming environment.
• Work with Medical Lead and hospital management to develop programs to engage and motivate the clinical team.
• Welcome new employees to the department. Schedule and conduct onboarding sessions to review company policies, benefits, systems training, and set up work spaces. Ensure new hires complete necessary paperwork and have access to required tools and accounts.
• Work closely with program office to organize and coordinate meetings, events and activities.
• Provide support and coverage for the project program office when needed.
• Any other tasks which may be assigned from time to time.

Responsibilities

• Bachelor or Diploma in any discipline with at least 4 years of relevant working experience, preferably in a hospital setting.
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs.
• Good command of the English language (spoken and written).
• Possess strong analytical, communication with influencing and persuading skills, written and presentation skills. Ability to take and record accurate notes/minutes in complex meetings.
• Ability to work independently and in a team and across teams with minimal supervision.
• Attention to detail, ability to prioritize workload, be well organized and multi-task in a smart and timely fashion.
• Able to work in a fast paced and dynamic work environment, quick thinker and an effective problem solver.
• Maintain confidentiality, tactful, diplomatic, resourceful, and exercises independent judgment and discretion.
• Proactive attitude and determination to ensure required outcomes are achieved and takes responsibility.

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

The HR Manager oversees all aspects of human resources responsibilities, practices and processes. He/She is the go-to person for all employee-related issues, identifies personnel problems, and proposes solutions. His/Her main duties involve managing activities such as job design, selection & recruitment, employee relations, performance management, compensation, employee benefits, training & development, talent management, affirmative action, labour regulations, health, hygiene and safety, as well as staff record management.

In-charge of the day-to-day duties of human resource management, the HR Manager acts as liaison between employees and management.

1. Develops the company's HR agenda
2. Promotes a professional, positive, and supportive work environment
3. Maintains and updates the employee manual
4. Develops HR strategies, policies and practices
5. Accomplishes and ensures projects tasked by HQ are complete according to schedule
6. Secures temporary assistance for projects as necessary
7. Handles recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
8. Issues letters of offer or intent to selected candidates
9. Conducts orientation or onboarding sessions for new employees
10. Ensures legal compliance by monitoring and implementing such compliance
11. Oversees the learning and development for personnel
12. Formulates the training plan for all staff
13. Drives the performance management programs, identifies talent gaps, and develops internal candidate pipelines
14. Develops and creates each position’s KPI and evaluation structure for employees
15. Provides timely notification to directors and managers when employee performance appraisals are due
16. Ensures performance appraisal measures are administered fairly and consistently
17. Ensures timely and accurate delivery of payroll
18. Structures compensation and benefit packages
19. Administers staff compensation and severance pay procedure
20. Manages staff welfare matters and organizes related staff activities
21. Monitors and maintains insurance policy for staff compensation
22. Provides HR consulting and solutions on HR matters to business units on a daily basis
23. Develops and maintains staff job descriptions
24. Advises management and staff on personnel-related issues such as discipline, terminations, personality conflicts, job transfers, policy interpretation and other sensitive HR-related issues
25. Oversees scheduling of and records all employee annual, medical, and unpaid leaves
26. Ensures that all departments are adequately staffed at all times
27. Provides input on workforce and succession planning as well as planning of business unit restructuring
28. Conducts exit interviews to determine reasons for employee’s separation from the company
29. Finds suitable government grants for the entire business entity and securing the grants
30. Manages, saves, and allocates HR funds with government grants
31. Assists the HR Division Manager and or the General Manager with projects and/or assignments as directed

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

About us:
Greybox is an award wining premium coffee brand, founded in 2016. We source beans from the best growers in the world, which scored over 80 points by Specialty Coffee Association. We roast the beans in small batches, aiming to bring the best in the cup. To stay ahead of the coffee trends, we work with champion baristas for training, and do our best to serve to coffee lovers.

Chef / Kitchen Crew Job Description:

Food Preparation:

• Assist in food preparation tasks such as chopping vegetables, marinating meat, and preparing sauces.
• Ensure that food items are prepared according to standardized recipes and portion sizes.
• Maintain cleanliness and organization of the kitchen workstation.

Cooking:

• Perform basic cooking duties, including grilling, frying, and baking.
• Monitor cooking temperatures and times to ensure food safety and quality.

Stock Management:

• Receiving and storing deliveries of food and kitchen supplies.
• Keep track of inventory levels and report on shortages.
• Rotate and organize stock to maintain freshness and prevent waste.

Cleaning and Sanitization:

• Ensure cleanliness and sanitation of kitchen surfaces, utensils, and equipment.
• Follow proper hygiene practices and food safety guidelines at all times.
• Assist with kitchen cleaning duties as needed.

Menu Improvement:

• Provide input and suggestions for menu items and recipes based on experience and customer feedback.
• Participate in menu tastings and offer constructive feedback to the team.

Compliance and Safety:

• Adhere to all health and safety regulations, including HACCP standards.
• Report any safety hazards or incidents to the Manager immediately.
• Attending training sessions on food safety and hygiene practices as required.

Requirements:

• Prior experience as a cafe barista or kitchen assistant is preferred. Those with relevant experience working in a FnB setting are welcome to apply.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a passion in making various coffee drinks.
• Available to work shift hours which include morning, afternoon, weekends, and public holidays

Benefits:

• 5 days work week
• Overseas Training Opportunities
• Medical insurance
• Employee discounts
• Partner meals and discounts
• Career progression pathways available

Join our team and become part of a vibrant coffee culture where your passion for coffee and dedication to customer satisfaction can shine!

About us:

Greybox is an award wining premium coffee brand, founded in 2016. We source beans from the best growers in the world, which scored over 80 points by Specialty Coffee Association. We roast the beans in small batches, aiming to bring the best in the cup. To stay ahead of the coffee trends, we work with champion baristas for training, and do our best to serve to coffee lovers.

Manager / Head Barista / Barista Job Description:

As a Coffee Barista, you'll play a pivotal role in creating delightful experiences for our customers by crafting exceptional coffee beverages.

Your primary responsibilities include:

1. Drink Preparation: Expertly preparing various types of coffee and non-coffee beverages according to recipes and customer preferences. Tailoring coffee orders to meet specific customer requests, such as adjusting sweetness levels, milk alternatives, and flavorings.
2. Customer Service: Providing friendly, efficient, and personalized service to customers.
3. Equipment Maintenance: Operating and maintaining coffee equipment, including espresso machines, grinders, brewers, and other tools. Ensuring equipment cleanliness and functionality.
4. Quality Assurance: Upholding high standards of quality in every aspect of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.
5. Cleanliness and Organization: Maintaining cleanliness and organization in the coffee bar area, including workstations, serving counters, and dining areas. Adhering to food safety and hygiene standards.
6. Inventory Management: Assisting with receiving, storing, and rotating stock as necessary.
7. Team Collaboration: Working collaboratively with other team members, including fellow baristas, kitchen staff, and management.
8. Upselling and Promotion: Recommending additional menu items, such as pastries, snacks, or merchandise.
9. Continuous Learning: Staying informed about coffee industry trends, new brewing techniques, and specialty coffee varieties. Participating in training sessions and workshops to improve coffee knowledge and skills.

Requirements:

• Prior experience as a cafe barista is preferred. Those with relevant experience working in a FnB setting are welcome to apply.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a passion in making various coffee drinks.
• Available to work shift hours which include morning, afternoon, weekends, and public holidays

Benefits:

• 5 days work week
• Overseas Training Opportunities
• Medical insurance
• Employee discounts
• Partner meals and discounts
• Career progression pathways available

Join our team and become part of a vibrant coffee culture where your passion for coffee and dedication to customer satisfaction can shine!

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Project manager on the different topics allocated, manage end-to-end project on Scoping, execution, testing and production. Build a strong project culture on reporting, stakeholder management
• Functional expert on the domain, conduct end to end studies and architecture and solution definition
• Act as a subject matter expert on the domains, perform analysis
• Production support where intervention is required on a functional expertise level.
• Perform end-to-end tests, plan and coordinate UAT, change management and golive support.
• Able to work in a matrix environment building a strong relationship with Regional and Central IT teams and clients
• A team player, who is able to work in a diverse team and comes with an open mindset to learn and adapt
• Provide regular updates to project sponsors and business stakeholders, organize project steering meetings and issues meeting minutes
• Collaborate and follow up with development teams regionally/globally to establish IT Solutions and ensure timely delivery of the IT Solution
• Develop good communication channel and good working relationship with Central teams in Europe and ISPL and ability to influence global teams to deliver APAC specific requirements.
• Pre-empt and escalate any risks/issues to management/steering committees in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solution
• Provide trainings to Business Users and APS team before the functional project go-live and prepare support document on the wiki/SharePoint.
• Contribute to the team resource development. Effective transfer and share functional and technical knowledge to team mates.

Job Requirements:

• Strong understanding of Capital Market deal flow from pricing to booking, risk management and back office, especially on FICC instruments – FX, Deposits, Rates, Options, derivatives and Payments
• Strong Program Management skillset and expertise in delivering large transformation programs
• Strong people management skills in developing functional project managers
• International exposure in working in a complex matrix organization
• Strong analytical and interpersonal skills as well as reporting capabilities
• Strong communication and presentation skills both verbal and written
• Experience as a BA/Developer in banking environment
• Have experience working with Global Teams
• Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries
• Be creative, innovative, pro-active and convincing in terms of finding solutions.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076