We are seeking for a new talent to join the Business & Technology Integration team

Responsibilities:

• As a Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems.
• This includes assessing the business model and its integration with technology, researching, gathering, and synthesizing information.
• You will also be expected to be a subject matter expert (SME), collaborate and manage the team to perform, make team decisions, engage with multiple teams, and contribute to key decisions.
• Additionally, you will provide solutions to problems for your immediate team and across multiple teams.
• Conduct in-depth analysis of business processes and systems
• Identify customer requirements and define future state and/or business solutions
• Research, gather, and synthesize information
• Collaborate and manage the team to perform
• Contribute to key decisions and provide solutions to problems

Requirements:

• MUST have applied Korean in professional setting and use it for technical implementation
• Expert proficiency in Business Process Design
• Analysis is required.
• Advanced proficiency in Business Process Analysis Tools and Business Model Strategy is recommended.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

Functional Support:

- Understand business needs and translate them into technical requirements.

- Analyze and design for new enhancements/functionalities.

- Data mining and testing to ensure new enhancements/ functionalities to meet business needs.

- Work with users and developers to improve processes and functionality.

Technical Support:

- Assist with Java application development and troubleshooting after post-implementation.

- Write and optimize SQL queries for reporting and data analysis.

- Support users with technical issues and work on improving system performance.

Problem Solving:

- Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation .

- Help analyze operational problems and suggest improvements.

Teamwork:

- Work closely with both technical teams and business users to ensure smooth communication.

- Contribute to system improvements and process automation.

Requirements:

Skills and Requirements:

- Knowledge of Java and Cobol Mainframe programming

- Experience with SQL databases and query writing.

- Good functional business analysis skills and attention to detail.

- Good problem-solving skills and attention to detail.

- Strong communication skills to work with both technical and non-technical teams.

- A team player who is eager to learn and grow.

Optional 'Good to Have' Skills:

- Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).

- Experience with frontend UI development, particularly with React and Typescript.

- Experience with Microsoft Excel VBA and Excel Macros.

Qualifications:

- Bachelor’s degree in Computer Science, IT, or related field.

- 3-4 years of experience working with Java, Cobol and SQL.

- 3+ years of experience in Implementation (SDLC) and Change Request Related.

- Experience in technical support or a similar role is a plus.

Job Summary

The Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:

1) Leading and supporting business requirements clarifications.

2) Creating and maintaining process maps and workflow maps.

3) Keeping documentation of project work.

4) Leading and supporting product validation and user acceptance tests.

5) Supporting training and briefings to users and stakeholders for product launches.

6) Monitoring product performance.

Key Responsibilities

· Manage the business requirements and functional solution aspects of the project.

· Analyse the stakeholders’ needs to identify improvement opportunities.

· Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.

· Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.

· Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

· Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

· Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.

· Lead and perform system validation activities and user acceptance tests.

· Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.

· Assists with the documentation of technical design, specification, and technical solution.

· Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

· Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative and root-cause analysis.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

Job Description
We are seeking a highly organized and proactive Project Coordinator to join our team at DOSK Holdings. The ideal candidate will play a vital role in overseeing the planning and execution of construction projects, ensuring that timelines, budgets, and quality standards are met.

Key Responsibilities

• Project Coordination: Collaborate closely with Project Managers to manage schedules, allocate resources, and coordinate day-to-day activities for construction projects.
  Maintain clear communication with clients, subcontractors, and vendors to ensure alignment on project requirements and deliverables.
  Organize site activities, ensuring compliance with safety regulations and project specifications.
  
• Documentation and Compliance: Prepare, review, and manage project documentation, including work orders, site plans, and permits, ensuring all records are accurate and up-to-date.
  Monitor adherence to industry standards, safety regulations, and company policies throughout the project lifecycle.
  
• Logistics and Resource Management: Assist in procuring materials, scheduling equipment, and coordinating with suppliers to avoid project delays.
  Track and report on inventory and resource usage to maintain efficiency and cost control.
  
• Process Improvement: Identify opportunities to optimize workflow, reduce costs, and improve project delivery.
  Recommend innovative solutions to address challenges in resource management, logistics, and scheduling.
  
• On-Site Coordination: Conduct site visits to monitor progress, resolve issues, and ensure high-quality execution.
  Act as a key point of contact for site supervisors, workers, and external stakeholders.
  

Requirements

• Education & Experience: Diploma in Construction Management, Civil Engineering, or a related field.
  1-2 years of experience in project coordination within the construction industry is highly preferred.
  Fresh graduates with relevant internships or hands-on experience are encouraged to apply.
  
• Technical Skills: Proficiency in construction project management tools and Microsoft Office Suite, especially Excel and Word.
  Familiarity with construction safety guidelines and risk management procedures.
  
• Other Requirements:Possession of a valid Class 3 / 2B Driving License is an advantage.
  Strong organizational, problem-solving, and multitasking abilities.
  Excellent communication skills, both written and verbal, with a strong command of English.
  

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Job Description

1. To assist and support project manager and/or site manager to execute and complete site installation & commissioning projects.

2. To plan, create and schedule task lists for on-site teams.

3. To plan and procure site installation tools and equipment.

4. To liaise and communicate with customers, site supervisors, subcontractors, safety teams on all aspects of site work.

5. To provide technical support to on-site teams.

6. To maintain site drawings and documentation.

7. To monitor, track and report daily and weekly work progress.

8. To attend or conduct daily site meetings/briefings with customers and internal teams.

Job Requirements

1. ITE/Diploma in Engineering (Mechanical / Electrical / Mechatronics)

2. Experience in installation & commissioning of production machinery or automation machinery.

3. Excellent written and verbal communication skills in English & Chinese.

4. Regional travel.

5. Able to work and communicate with people of all levels.

6. Team player.

7. Systematic and organized.

8. AutoCAD.

9. MS Office.

• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Lead the project team for the implementation and execution of works as according to planned schedule.
• Coordination and monitoring of progress amongst various subcontracting works.
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design and contractual issues and updating of project progress report.
• Conduct regular site safety meeting and to implement safe site working condition and environmental control measures.
• Tender in Building projects.
• Method Statement.
• Technical Submission.
• Evaluation.
• Experience in Commercial, Building projects.
• Posses good leadership and organizing abilities.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

• Allocate work to contractors and subcontractors to facilitate the smooth workflow process.
• Assess the degree of hazards and risks to ensure workplace safety is maintained.
• Communicate with the management, contractors and sub-contractors on the adjustments to cost estimates.
• Conduct the negotiations during the course of the project in order to ensure issues are resolved.
• Control project scope to meet project objectives in order to enhance project deliverables and key work activities.
• Develop cost reduction strategies to enhance the overall value of the project.
• Monitor project costs to ensure the objectives of the project are achieved in accordance to building contract law.
• Oversee and ensure compliance with standards.
• Prepare tender and contract documents in accordance to the building and construction regulations.
• Prepare the cost analysis for the project in order to ensure the overall value is enhanced.
• Provide advice on contractual claims so that the project scope is managed.

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Requirements and skills

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

Job Description

• žEnsures the timely preparation of project progress and other reports.
• Participate in improvements to workflow and process flows.
• Assist with upkeep, maintenance, and review of project budgets.
• Handle incoming and outgoing email/call enquiries
• Report the work progress to project manager
• Assist person in charge to accomplish the project related matter.
• Any other related duties as assigned.

Requirements

• žDiploma or above in any field
• More than two years of working or relevant experience, preferably in F&B industry.
• Able to work in a fast-paced environment and under pressure
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Good time management and meticulous
• Team player with good communication skills
• Meticulous, organized and good attention to details
• Proficient in Microsoft Office (Words, Excel and PowerPoint)
• žClass 3 driving license and knowledge in construction & CAD software are advantageous

Job Description

• žEnsures the timely preparation of project progress and other reports.
• Participate in improvements to workflow and process flows.
• Assist with upkeep, maintenance, and review of project budgets.
• Handle incoming and outgoing email/call enquiries
• Report the work progress to project manager
• Assist person in charge to accomplish the project related matter.
• Any other related duties as assigned.

Requirements

• žDiploma or above in any field
• žMore than two years of working or relevant experience, preferably in F&B industry.
• žAble to work in a fast-paced environment and under pressure
• žAbility to multi-task and meet tight deadlines with high level of accuracy
• žGood time management and meticulous
• žTeam player with good communication skills
• žMeticulous, organized and good attention to details
• žProficient in Microsoft Office (Words, Excel and PowerPoint)
• Class 3 driving license and knowledge in construction & CAD software are advantageous

Your Roles

• Manages all aspects of the construction execution; from site preparations to build-out
• Ensure that the construction, installation and assembly of components, equipment and systems of the construction is aligned with the construction plans and drawing designs.
• Prepare construction progress reports based on contractual terms on time, cost and quality
• Document action items and follow-ups from project meetings
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes and procedures
• Drive safety and sustainability

The Requirements

• Possess a Degree in Civil Engineering or equivalent
• Minimum 3 years' of relevant project site experience
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and construction teams
• Must be technically inclined and possesses excellent problem-solving
• Be prepared to work on-site on a rotating shift schedule

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

• Report to the Project Manager.
• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• To assist Project Manager on the day-to-day management of the site.
• Lead site teams.
• Need to draw using autocad if any design urgent works.
• Site supervision, establishment of daily reporting, planning and scheduling of daily activities, coordinate subcontractors, etc.
• Establish good relationship with all relevant party.
• Ensure site safety & compliance to authorities’ requirements.
• Ensure Site required documents are in good order.
• Control the contractors work and quality of work for site in field.
• Measure and Estimate of contractor work and report to Project Manager.
• Manage day-to-day on a construction site and the main source of technical advice and quality control for everyone working on it.
• Checking drawings and quantities and ensuring the accuracy of calculations.
• Will be responsible for overall project management and delivery of the project including planning, scheduling and execution.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Lead the project team for the implementation and execution of works as according to planned schedule.
• Coordination and monitoring of progress amongst various subcontracting works.
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design and contractual issues and updating of project progress report.
• Conduct regular site safety meeting and to implement safe site working condition and environmental control measures.
• Tender in Building projects.
• Method Statement.
• Technical Submission.
• Evaluation.
• Experience in Commercial, Building projects.
• Posses good leadership and organizing abilities.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

The position is required to work 6 Days, 8.30am to 5.45pm.

Job Description:

1. Plant map collection from Various agencies

2. NCE meetings for conditional Approval and to ensure Final Approval

3. Site meeting with Project officer, where required

4. Submission of Survey Drawings to Approved Surveyor for verification

5. Joint Site Meeting for verification of works done, where required

6. Site Survey, where required

7. Permit to Work Assessor.

8. Preparation of claims for submission.

9. Preparation of Traffic control Plan.

10. Preparation of Service detection drawings

11. Monitoring of work schedule of workers under his charge.

12. Planning of work schedule to ensure minimal distruptions and maximized efficiency.

13. Verification of work time cards and works done

14. Be deployed to site for site works if there is a shortage of staff.

15. Training of new workers and onboarding them to company

16. Other ad-hoc duties as assigned and additional duties similar to above for affiliated companies as instructed by Director or General Manager

Compulsory Experience/Knowledge

• Advanced knowledge of Microsoft Office Suite : Excel, Word, PowerPoint, Access, Forms
• Advanced knowledge of AUTOCAD
• Photoshop/Photo editing software
• Class 3 Driving licence
• LCDW/ TCDW Certification is a bonus (renumerated accordingly)
• Land Survey Experience is a bonus (renumerated accordingly)
• Willingness to attend courses, retraining

• Report to the Project Manager.
• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• To assist Project Manager on the day-to-day management of the site.
• Lead site teams.
• Need to draw using autocad if any design urgent works.
• Site supervision, establishment of daily reporting, planning and scheduling of daily activities, coordinate subcontractors, etc.
• Establish good relationship with all relevant party.
• Ensure site safety & compliance to authorities’ requirements.
• Ensure Site required documents are in good order.
• Control the contractors work and quality of work for site in field.
• Measure and Estimate of contractor work and report to Project Manager.
• Manage day-to-day on a construction site and the main source of technical advice and quality control for everyone working on it.
• Checking drawings and quantities and ensuring the accuracy of calculations.
• Will be responsible for overall project management and delivery of the project including planning, scheduling and execution.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

Position

We are starting the decommissioning of our Kondor Plus trading platform for our Treasury business to transfer this activity to our main front office target platform (Orchestrade or OT). Orchestrade is already implemented for a large list of assets and business lines.

The DeKOT project (decommissioning of Kondor+ to migrate into Orchestrade) will migrate our worldwide cross asset treasury platform (all products) booked in several instances of Kondor Plus. We are creating a team in Singapore to take in charge some part of the project (e.g. In-bound and out-bound flows of the platform for various systems or modules, API…). Performance and latency of those interfaces will be key for the success of the project.

With strong interactions with our Paris Head office team, the business analyst would work with the first team members and development team based in Asia in Singapore, our IT treasury team, business stakeholders in the region and our head office teams. The team will be fully allocated to this project and will be part of a multi sites project team.

Main responsibilities

Build & change management

• Analyze enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.

Qualifications and Profile

• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Technical background with shell script and sql/plsql, knowledge preferable of .net core / java and Azure devops

The candidate should have analytical and problem solving skills, a pro-active mind-set, and proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

All candidates, but particularly seniors, are held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. Your spoken English must be extremely fluent. We are an international bank and communication in English with collaborators the world over will be a big part of the job, especially over the phone. Good “written” or “professional” English will not be sufficient for this role.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in ASIA region : (9am – 6:30pm SGT)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Sales/Account Executive (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000
• Duration: Permanent

Key Responsibilities

• Actively seek out and engage in new business development opportunities.
• Perform cold calling to secure appointments with potential clients.
• Enhance and maintain relationships with existing clients to guarantee satisfaction and foster repeat engagements.
• Conduct persuasive product demonstrations and presentations tailored to client needs.
• Provide tailored sales quotations to prospective customers.
• Negotiate and finalize contracts, establish terms, and conclude sales deals.
• Set and achieve sales goals by forecasting effectively.
• Offer continual support, information, and guidance to clients.
• Regularly review and strive to meet or surpass sales targets.
• Foster and enhance partnerships with vendors and suppliers.
• Support the implementation of sales strategies defined by the Sales Manager, focusing on repeat business and up-selling.
• Work closely with internal teams, including technical support and product development, to meet client requirements.
• Manage and update the customer, partners, and suppliers' database as needed.
• Document and report on the status of all queries monthly as required by the sales manager.
• Maintain a customer-centric approach in all interactions.

APPLY NOW!!!

• Minimum of 2 years of relevant sales experience, preferably in IT business solutions.
• Experience with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure, and/or Security Solutions will be highly advantageous.
• Candidates lacking direct sales experience but with at least 2 years in a project coordination role will also be considered.
• Recent graduates with a Degree in Computer Science, IT, or equivalent are encouraged to apply.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67554 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Customer Care Officer (Business Support / Sales Operations)

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Business Development Manager

Working Days: 5.5 Days

Working Hours: 9am - 6pm

Salary: $4500 to $5000

Location: Jalan Besar MRT / Lavender MRT

Responsibilities:

Business Development

• Prepare Estimated P&L and submit on 1st and 15th on each month.
• Prepare Manpower Costing Charts (MCCs) for all departments and make sound improvements in the utilization of manpower at individual outlets and spot salary discrepancies.
• Prepare analysis reports for CF Department.
• Conduct interview for outlet staffs.
• Upkeep TMS & SAP.
• Submit application for delivery platform.
• Identifying ways to improve sales by redeploying or changing manpower hours.
• Keep track of daily sales and coordinate with Department/Section Heads to ensure the sales target is met.
• Reassess the CF sales target monthly and adjust it according to outlet demand and potential.
• Assume Admin Coordinator (AC) duties when the AC is not present.

Operation

• Resolve all outlets issues such as maintenance, IT equipment etc.
• Coordinate with Department/Section Heads or Outlet Cooks to ensure issues (mainly operations such as Hygiene) raised by HQ are resolved.
• Make sure outlet staff follow Standard Operating Procedures (SOP).
• Review, amend and create new SOP when needed.
• Create recipe costing with Department/Section Heads or Outlet Cooks.
• Prepare duty rooster for respective Department/Section if needed.
• Help with the redeployment of manpower in emergency situations.
• Calculate Monthly Roving Cost every month and submit to Accounts Department.

Requirements:

• Diploma in F&B related subject. Candidates with the F&B industry.
• Willing to work 5.5-day week
• Willing to develop a career in F&B industry
• You will be required to travel to outlets for this position

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job ID: 19380

• Location: Tanjong Pagar
• Working hours: 9am - 6pm
• Salary: up to $5,000 + Commission (Depending on experiences)

Job Description

• Conducting needs assessments with new and existing clients, and supporting the creation of service proposals
• Developing and managing partnership networks in Southeast Asia and coordinating appointments with local players / distributors for client sales channel expansion projects
• Supporting feasibility studies and market research prior to clients’ new business launches or entry into new markets
• Assisting in the preparation of various reports for clients
• Supporting the entry of overseas companies into the Japanese market
• Planning and managing various workshops and webinars for client acquisition

Job Requirement

• Bachelor’s degree in Business Administration, Commerce, Economics or equivalent
• Minimum of 2 years of relevant work experience in a trading company is required
• Minimum of 2 years of relevant work experience in market research for local regulations, industries and market players is required
• Minimum of 2 years of experience working for MNCs and listed companies is required (as for the consultancy job career, minimum 2 years of experience assisting similar companies)
• Experience of working overseas, or educational background graduated from an overseas university is strongly advantageous. As this company's position within the Group is at the forefront of helping clients expand overseas from their home country to other markets, it is strongly recommended that all consultants in this unit have worked or studied abroad for an extended period outside their home country as part of their career.
• High level of verbal and written proficiency in English and Chinese in order to negotiate and communicate with the owner in Singapore and South-east Asian region.
• Business level of Japanese language skills is required to negotiate and communicate with the corporate counterpart in Japan.
• Willing to travel to Japan and ASEAN countries (typically 1-2 times per month)
• Excellent analytical, problem solving and presentation/reporting skills, combined with a good understanding of business dynamics and commercial value drivers
• Self-motivated and able to work independently
• Strong capability to manage multiple projects

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19380, Business Advisory consultant".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

About Our Client

• Expanding Manufacturing (Precision Metal) @ East
• Working Hours: Mon - Fri, 8:00am to 5:30pm
• Basic + Transport & Mobile Allowances

Job Description

• Develop and implement strategic business development plans to achieve company goals and objectives.
• Identify and explore new market opportunities, including potential partnerships, alliances, and new verticals.
• Lead the sales team to meet or exceed revenue targets.
• Oversee the development of sales pitches, proposals, and presentations for potential clients.
• Set and monitor key performance indicators (KPIs) for the business development team.
• Build and maintain long-term relationships with key clients and partners.
• Oversee client account management and ensure high levels of customer satisfaction.
• Use data and insights to make informed strategic decisions and adjust business strategies accordingly.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
• Develop and maintain a robust network of contacts across relevant industries.
• Oversee the preparation and negotiation of business proposals and contracts.
• Prepare regular reports and dashboards on progress, challenges, and new opportunities.

The Successful Applicant

• Minimum Diploma in Mechanical Engineering or equivalent
• B2B sales experience within Medtech/ Lifescience industry
• Experience in CRM (Salesforce)
• Proficient in Word, Excel, Outlook, and PowerPoint
• Able to travel internationally: Indonesia, China, USA, Switzerland and etc

Reach out

Please submit your updated resume by using the APPLY NOW button

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Kanry Search Singapore | 24C2261

Sarah Lau | R22110930