Responsibilities:

• To oversee and manage the company's construction (subcontract) projects, including quality control (QS), project budgets, value orders (VOs), meetings, site walks, site progress, site installations, labor, technical support, inspections, project completion, and project handover.
• capable of reading drawings and extracting the bill of quantities.
• Store and retrieve business records, documents, and reports, as well as digitize them into the computer system inside the appropriate folders.
• Handle the Payment Claim for the Project.
• Monitor the project and the assigned tasks.
• Project submission and progress coordination.
• Track the development of fabrication and production.

Requirements:

• Minimum done Diploma Electrical Engineering in Singapore
• Working knowledge of AutoCAD software
• Capable of reading and interpreting electrical engineering drawings
• MUST HAVE CLASS 3 LICENSE

Kindly include the following in your resume.

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

We are a fast growing industrial REIT listed on the Singapore Stock Exchange and have a well-established presence in Singapore.

We are looking for a Communications Assistant to join the REIT Manager. You will be at the forefront of communications for the REIT and will gain exposure to various areas within the real estate and financial service industries.

Responsibilities:

Develop, write and contribute content for media, corporate activities, corporate publications, financial presentations and tenant communications

Provide and update content on online platforms

Plan, execute and provide logistic support for events and activities relating to corporate and community relations activities

Perform other responsibilities and duties as assigned from time to time

Assist with other administrative assignments such as liaison with teams on administrative, publicity, IT or other matters

Requirements:

Minimum Diploma preferably in mass communications, public relations, journalism or business

At least a 2-year experience in corporate communications

Must be meticulous and have good organisation and interpersonal skills

Familiarity with online web tools for designing will be a plus

Job Description

• Formulate marketing and leasing strategies, negotiate and conclude leases (new, renewal)
• Prepare leasing documents
• Formulate and conduct market research on rental prices
• Manage tenant relationships, including and not limited to creating common platforms for gathering/dialogue sessions
• Work with external parties including government agencies and obtain necessary approvals for leasing
• Ensure leasing details are promptly and accurately captured in Yardi System
• Work with Property Management Team to ensure all partition/infrastructure works are properly executed (where necessary) and properly handed over to tenant/s
• Cold-calling prospective tenants
• Maintain proper emails and relevant ‘paper’ trails on all offers and negotiations on proposed terms
• Seeking relevant approval prior to reverting key commercial terms to prospective tenants
• Perform other duties that may be assigned by the superior from time to time

Pre-requisites

• Degree / Diploma in Real Estate or related discipline
• Minimum 2 - 4 years’ relevant experience in marketing and leasing, preferably in a Industrial environment
• Possess initiative, self-motivation and a target driven-mentality
• Keen to develop digital marketing skills and social media platform management
• Strong presentation, negotiation and effective interpersonal skills.

1. Provide administrative support to the leasing team such as:

• Preparation of lease documents, license agreements and other contractual agreements
• Keeping track of lease documents
• Data entry and update of vacancy listings, tenant listings, and other necessary database to ensure that the database is up to date
• Prepare leasing and marketing reports
• Take down minutes during meetings
• All other leasing activities as required

2. Participate in marketing and advertising activities such as:

• Helping out in marketing events
• Apply for new/renew advertising space and banners
• Coordinating the publication of classified ads
• Liaise the artwork with publication houses
• Monitoring and update any online listings or ads that we may have

3. Perform any other duties from time to time as assigned.

We are an industrial REIT Company listed on the Singapore Stock Exchange and with a well-established presence in Singapore. We are looking to strengthen our Investor Relations team, seeking for an Executive/Manager, Investor Relations.

Responsibilities:

• Formulate and implement strategic plans to foster strong ties with investors, analysts and the financial community.
• Develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Oversee and in-charge of the company’s Annual Report, Sustainability Report, Annual General Meetings and Corporate Social Responsibility events.
• Any other duties assigned by the CEO

Requirements:

• Minimum 2 years of relevant working experience in dealing with corporate communications and media, as well as investors
• Degree holder in relevant studies
• Good communication, copywriting and editing skills with strong critical thinking skills.
• Event organization and planning skills.

Job Description & Requirements

Reporting to Asset Management Department, you shall maintain an efficient day to day operation of administrative duties on all matters relating to the Asset Management division.

Job Description:

• Responsible for maximising total return for the portfolio of properties assigned, including working with the property management & leasing department to improve occupancy, revenue (rental and other income) and reduce costs.
• Tenant & lease management of assigned portfolio of properties.
• Responsible for the timely preparation of management reports and board papers.
• Coordinate the bi-annual valuation execrises.
• To liaise with and/or engage relevant authorities ie. JTC for onboarding of new tenants.
• Assist senior management in evaluating and resolving operational issues.
• Support senior management in matters such as ideal structuring, due diligence, feasibility studies during acquisition/deposition of assets.
• All other duties assigned by the senior management.

Requirements:

• Bachelor's Degree in Real Estate or relevant working experience
• Knowledge in Data Analytics or related disciplines
• Proficient in Microsoft Excel, Yardi systems
• 1 year of relevant experience in real estate asset management and investment is a plus. Candidates without working experience will be considered
• Possess strong communication and interpersonal skills

Job Responsibilities

• Support day-to-day accounting operation for accounts payable and receivable.

• Work closely with the AR team to understand customer billing and collection process

• Process and posting of AR-related entries into accounting system· Handle customers' enquires on payment related issues

• Ensure invoices from suppliers/inter-companies/staff claims are recorded accurately and timely into the financial system

• Check that invoices/expenses are properly authorized and process payment accordingly

• Recognise expenses in a timely, consistent basis in line with the accounting treatment

• Assists the team in the month-end closing.

• Any other ad-hoc assignments as and when assigned

Qualification and requirements

• Diploma in Finance and Accounting or equivalent qualification with at least 2 years of accounting/finance experience

• Candidates who have experience in Accounts Payable/Accounts Receivable is an added advantage

• A keen learner and possess a positive working attitude

• Computer literate & proficient in MS Office.

• Able to start work immediately or with a short notice period

Job Description

• Procurement and purchasing of building system and equipment
• Support Property Management on paperwork and monthly reports
• Support in all tender exercises
• Source of Service Providers for approved vendors list
• Process purchase requisitions and purchase orders in Yardi system
• Comply with government procurement procedures for calling tenders/ quotations and recommending awards of contracts to the tender board
• Coordinate regular management reports on the progress of these projects
• Any other work as assigned

This role will be responsible for providing the Group Product Development and Management team with analytics, data, and information necessary to drive the strategic objectives on category review. The incumbent is to work collaboratively with stakeholders across all markets in developing and implementing group NPD strategies and standards to ensure the organisation meets current profitability objectives and achieve sustainable product life cycle management.

Strategic Development

• Support the development of strategy and plans to drive growth within the region with a focus on category/ subcategory development based on actionable insights.
• Support in the recommendation of tailored category plans in line with overall market strategy.
• Support in championing the flow of group product pipeline and group product portfolio to different markets.
• Ensure needs for growth in focused categories are represented in NPD pipeline.
• Collaborate with respective entity/country product, manufacturing and marketing departments to prioritize product pipeline, support the cross-functional teams in the development, design & delivery of new products.
• Support in the recommendation of winning commercial propositions for the category/subcategory and effectively communicating these to BUs.

Product Lifecycle Management

• Active participation in thought-leadership of the newest trends in health & wellness/ TCM that EYS can make use of and commercialise.
• Incorporating consumer learning into brand strategy and providing insight regarding to brand opportunities. Support in driving a culture of consumer curiosity, insight generation and analytical thinking.
• Contribute towards the management of product lifecycle from conceptualisation, pricing, time-integrated plans for product introduction to measuring ROI of product post-launch.

Market Intelligent and Insight

• Active involvement in analysing key information about consumer, industry, stakeholders and competitive landscape to find white space for category expansion.
• Leverage global Insights and other data sources to identify and size high growth category opportunities.
• Analyse market data and distil implications into actionable insights.
• Work with external insight expertise to lead research for focused category opportunities and provide guidance on consumer expected product experience for high growth opportunities.
• Stay abreast of competitor activity within focused categories.

Other Supporting Role

• Collaborate with cross functional teams and BUs to continuously improve best practise innovation.
• Support the efficient execution of commercial project and being equally comfortable with developing business cases to get the project up and running.
• Supports the Group Product Development and Management team in preparation of reports and Board presentation.

EDUCATION

• Minimum Degree in Food Science/ Nutrition/ Life Sciences or business background with relevant experience on consumer goods, like VDS, nutritional food and/or personal care product.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• 1- 2 years of experience for Executive role in innovation/ NPD launches/ brand/ category management role at a regional level, preferably with experience in consumer health industry (Nutrition, OTC, health food industries etc).
• Prior experience in project management or product life cycle management is preferred.
• Scientific knowledge is essential and a keen ability to quickly learn and understand key TCM principles and terminology is preferred.
• Attention to detail with an analytical mind and inclination to problem solving and having the ability to analyse large datasets with analytical tools and write reports.
• A natural potential leader that understands how to influence decisions and drive toward resolution, regardless of their role.
• An analytic problem solver that enjoys generating ideas, but is equally committed to seeing them through, designing and implementing plans that transform those ideas into tangible results.
• Recognizes stakeholders needs and will change course when the situation requires it; thrives in independent environments and has unwavering tenacity.
• Strong written and verbal communication skills in English and Chinese. Fluency in Cantonese would be an advantage.
• Proactive team player with a high degree of flexibility and adaptability in a dynamic environment.
  
  ***This recruitment effort is in collaboration with e2i (Employment and Employability Institute)

Job Description

To perform supervisor duties in a non-aircon working environment.

Detailed Responsibilities

- Assist the management on daily operation

- Greet customers and take order from them

- Answer incoming calls from suppliers, delivery man, etc.

- Monitor part time employees' working procedure and performance

- Demonstrate right working attitude and procedure

- Cash handling

- Plan staff roster & get management's approval

Requirements

- Relevant experience

- Able to deal with customers with different education backgrounds

- Needs to work on rotating shift: Day shift starts on 6am; Night shift starts on 2pm

- Needs to work on weekends & public holidays

- OT may be required on day shifts, weekends & public holidays, in the case when some colleagues take MC or leaves

- Able to work in a Non-Aircon environment

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

The Client Management Specialist is the sole point of contact representing the organisation in managing the assigned Principal Accounts by providing post-sales support and / or performing warehouse / operational tasks in fulfilling customer needs. The incumbent has to establish good rapport, both externally with principals and internally amongst co-workers, and support the Key Account Executive on all aspects of managing the group of accounts.

· Manage the key operational activities pertaining to the day-to-day operations of the defined Principal Accounts.

· Ensure that all reports and material master data are up to date and in order.

· Map out process flow and work instructions pertaining to business nature of the key account.

· Manage feedback logs and manage escalation cases with CAPA recommendations to Key Account Executive.

· Conversant with Warehousing, Inventory, Inbound, Outbound and Customer defined work process and handling requirements.

· Adhere to procedures in compliance with Good Distribution Practice for Medical Devices (GDPMDS).

· Ensure work processes are complaint with safety and regulatory requirements.

· Ensure that receipt, storage, dispatch and retrieval of supplies are in accordance to company’s Standard Operating Procedures.

· Ensure compliance to work instructions and company’s Standard Operating Procedures.

· Undertake any other reasonable duties at the request of the reporting manager / executive.

· Take the lead in the efficient running of daily operations.

· Drive initiatives for improving inventory accuracy.

· Support the inventory control function within the organisation through inventory cycle counting with system and physical location audits.

· Assist the development of process improvements, system enhancements and special projects that will improve the overall service performance and profitability of the Organization’s business.

· Ensure that all internal and externally defined Key Performance Indicators are met.

Required Skills

· Service-oriented and possess pleasant disposition

· Strong team-player, with ability to work independently

· Possess sense of urgency and able to work in fast-paced environment

· Good spoken and written communication skills

· Good interpersonal skills

· Systematic, meticulous with strong problem solving skills

· Possess good initiative, with desire for continuous learning

• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyze risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

The Business Analyst modifies, enhances, or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He/She analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He/She develops documentation and guides for the use of new or enhanced systems.

He/She is open-minded and innovative in exploring new and alternative solutions to optimise systems. He/She can engage and support others in the team, and readily put forth his/her ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications

• Bachelor degree in IT, Computer Science, Information Systems or equivalent
• At least 8 years of relevant working experience
• Good 8 years of knowledge of Scrum and Agile frameworks and methodologies
• Strong analytical, planning, organizational, problem solving and conflict resolution skills
• Excellent communication and presentation skills
• Self-motivated, ability to work under tight project deadlines
• Domain knowledge in healthcare applications is an added advantage

Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Business Development Intern

Key Responsibilities:

• Project management and business development support to the BD department
• Performing an extensive analysis of the market
• Identifying, researching and contacting potential prospects
• Assist in creating creative content for proposals and executive presentations

What We Look For:

• Currently studying in a recognized university or polytechnic
• A' Level graduates are welcomed to apply
• Creative and innovative approach to problem solving
• Excellent in communication, enjoys interacting and forming relationships with partners
• Analytical and comfortable with data
• Proficient in MS office applications, particularly in PowerPoint
• Has a good attitude - willing to learn, attentive to details, can multi-task

Time Period:

• Please state your availability clearly in the comments section (Start date & End date)
• Full-time interns preferred (2-6 months)

Primary Objectives of Position

The HR Business Partner will be the primary interface and strategic business partner to assigned programme/ service. He/ She will contribute to the organisation’s performance by providing tactical and strategic support on people and organisation development strategies in support of the organisation’s objectives. He/ She will perform HR related duties at the professional level while supporting more than one programme/ service.

Job Responsibilities

Principal Responsibilities

• Build a strong business relationship with programme/ services
• Facilitate the management team to bring best solutions for employees
• Manages process of candidate recruitment & selection; pre-screening, interviewing, job offer; background check; candidate on-boarding
• Manages the performance appraisal processes, including coaching reporting officers on effective feedback mechanisms and champion a high performing organisation
• Provide advice to employees and manage the activities pertaining to employee welfare, grievances, conduct and discipline & wellness
• Act as a single point of the contact for the employees and managers in the programme/ service
• Proactively supports the delivery of HR Processes to the programme/ service
• Partners with HR Operations & L&D functions as needed to provide solutions for programme/ service
• Initiate improvements to internal HR processes, systems and communications towards enhancing service expectations The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Specifications

Minimum Education / Qualifications

• Degree in HRM or equivalent Minimum Years of Relevant Experience
• 2-3 years of relevant HR experience
• Candidates with prior experience working in the social service industry preferred Knowledge/Skills
• Good management skills
• Strong Communication & Negotiation Skills
• Experience in Project Management and implementation
• Proficient in MS office applications

Attributes (functional or leadership competencies)

• Ability to take initiative and work independently and collaboratively within a team
• Excellent interpersonal skills, meticulous and high attention to details and maintains confidentiality in all situations

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.