Working Hours :

Office Hours /5 days work week

Salary :

$10/hr

Job Description :

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Lufthansa Technik is currently seeking a highly capable candidate for the position of Head of Sales & Account Management AVIATAR APAC for Lufthansa Technik’s customers in the Asia Pacific region based in Singapore. The position falls within the Division Digital Fleet Services of Lufthansa Technik and will be responsible to:

• Leading product sales projects for the Digital Fleet Services (DGF) segment and developing product sales strategies in close coordination with Market Intelligence and the Corporate Sales interface
• Leading, motivating and developing the Product Sales team. Carrying out individual personnel measures, where necessary in coordination with the HR department.
• Proactively initiate, monitor, accompany and, if necessary, manage sales projects and report according to a defined communication concept within the Digital Fleet Services (DGF) segment. Develop a clear understanding of roles between the team and PD management
• Ensure key account management at the interface to customers within the sales region.
• Close coordination and cooperation with the specialist departments and operating sites of the Digital Fleet Services (DGF) segment responsible for production
• Ensure sufficient product, sales and market knowledge of the Product Sales team. Development of a training system for the Product Sales employees
• Check offers and contract contents of complex sales projects and ensure quality for economic and technical plausibility. Ensure the generation of profitable sales revenue from sales projects
• Coordinate and agree targets for the Digital Fleet Services (DGF) segment with Corporate Sales. Agree target agreements with the specialist departments and operating sites responsible for production in the Digital Fleet Services (DGF) segment
• Represent the Digital Fleet Services (DGF) segment at trade fairs, conferences and events and give presentations
• Performing overarching special tasks (e.g. deputizing for the head of department) and managing complex projects

Your Profile

• Completed technical/university studies in industrial engineering or engineering sciences
• At least 5 years of relevant professional experience in product, technical sales and/or customer service
• Very good market/competitive and product knowledge of segment DGF and its circumstances
• Very good business knowledge, knowledge of contract and aviation law
• Good knowledge of production contexts, their processes and their interrelationships
• Extensive experience in customer acquisition and customer service
• Business fluent in English, knowledge of another Asian language or German is an advantage. Clear and direct communication.
• Good IT skills (especially MS Office, databases)
• Very good negotiating skills, assertiveness and persuasiveness
• Very high level of service and customer orientation with high resilience
• Confident and skillful appearance
• Strong ability to lead, guide and motivate employees
• Strong conceptual and very good analytical skills
• Strong initiative, decisiveness and a high sense of responsibility
• Willingness to work at home and abroad, willingness to travel frequently.
• Psychological assessment if necessary

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

BIPO is looking for a Project Consultant who will be responsible for implementing the HRMS software, covering modules such as Personnel, Leave, Claims, Payroll (Singapore), Attendance, Appraisal, Training, and Recruitment.

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

· IT Degree/Diploma or major in Information Technology or related area

· Minimum 1 year working experience HRMS Project Implementation.

· Familiar with Human Resources related processes

· Familiar with Singapore statutory leave policy, CPF computation.

· Good knowledge of Singapore statutoryleave policy, overtime policy, CPF, SDL, Fund computation is a plus.

· Basic SQL knowledge for the checking data in database.

· Basic Excel functions for the Data Migration/Clean up.

· Fluent English and prior work experience in a multi-national environment ideal.

Our client is a reputable and esteemed retail store that specializes in buying, selling, and trading luxury watches in Singapore. They take pride in their ability to source for unique pieces, as well as championing customer’s satisfaction through their loyalty and after service programs.

As a Business Development Manager for the company, you will be responsible for maintaining and growing our customer and associates’ portfolio to increase sales. You are also expected to build and maintain relationships with new/existing clients and suppliers, educating consumers, improve internal processes and expand our business to new markets. Your other responsibilities also include:

· Researching prospective accounts in targeted markets

· Understanding the industry, company, and set market strategies to attract clients

· Set targets, manage and drive promotional strategies to maximize sales revenue

· Fostering a positive work environment and ensuring exceptional customer service is at best at all time

· Maintaining relationships with current clients and identifying new prospects

· Providing trustworthy after sales support and service

· Working closely with other suppliers and associates to collaborate and drive new business

· Identify areas for enhancement, implement process optimization and continuously strive for operational excellence and improvement

The ideal candidate should possess:

· Bachelor’s Degree in Business, or its’ related fields

· Min. 2 years’ experience in a managerial position

· Driven and has a good track record of maintaining relationships with clients and suppliers

· Excellent communication and interpersonal skills, customer orientated

· Strong leadership skills with positive vibes

· Passionate in the retail or luxury watches industry

· Keen understanding on luxury watches brands and market trends

Interested applicants can apply direct, only short-listed candidates will be contacted.

About Lyza Education

Lyza Education was established with the mission to introduce cutting-edge AI solutions in Singapore, transforming the education and service industries through the use of Kebbi.

As the exclusive distributor of NUWA robotics in Singapore, Lyza is committed to providing businesses with access to the finest AI technology, helping them enhance profitability and efficiency.

Key Responsibilities:

1. Programme Promotion & Growth:

Lead the promotion of Lyza’s programmes, including our coding, AI, and IoT courses, to prospective students and parents across various channels. Drive engagement and increase enrolment through targeted strategies.

2.Developing a DSA Preparation Class:

Collaborate closely with the curriculum team to design and launch a comprehensive DSA preparation programme, focusing on AI and coding skills, portfolio development, and interview preparation. Ensure the programme meets school requirements for DSA applicants and incorporates key elements such as project-based learning, coding competitions, and presentation skills.

3. Lead Management:

Manage the entire lead generation process, from nurturing potential leads to conversion. Work closely with the marketing team to refine strategies for programme promotion and enrolment growth.

4. Customer Service & Course Consultation:

Provide guidance to students and parents via phone, email, or in-person consultations, recommending the most appropriate courses based on their needs, with a particular focus on DSA preparation and coding education.

5.Event Planning & Execution:

Organise and deliver offline events such as seminars, workshops, and boot camps to raise awareness of Lyza Education’s offerings. Coordinate with management to refine event and sponsorship plans for maximum impact.

6. Team Coordination & Training:

Train and manage the tele-calling team to effectively communicate the benefits of Lyza’s programmes and drive enrolment. Offer regular feedback and collaborate with the marketing team to enhance lead generation efforts.

This role provides a unique opportunity to contribute to the growth and success of Lyza Education, playing a pivotal role in expanding the company's reach and impact.

Requirements:

Applicants must have at least 2 years of experience working with a coding school in a business development role, as well as experience in developing a DSA preparation class.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities:

1. Source for early projects leads through various channels eg. BCI, cold calls and make sales presentations.

2. Work on price proposals and tenders for direct projects.

3. Responsible to handle the full tender process in a timely manner from samples viewing and mock-ups to submission of tender documents and attend tender interviews.

4. Follow up on changes in specifications and revisions of pricing.

5. Project coordination upon securing of projects.

6. Attend regular contractors’ site meetings for each direct project, which is part of the project obligation and resolve any site issues that arise.

7. Respond promptly to all IP calls for meetings, presentations, samples, specifications work from architects and developers.

8. Answer in-coming calls on sales enquiries from project customers.

9. Maintain and build good business relationships with project customers like developers, architects, interior designers and main contractors.

10. Review contracts for supply of products, coordinate performance bonds with Accounting department.

11. Coordinate with Projects Operations to prepare and submit progress claims to meet the customer’s deadlines and coordinate with Accounting department

12. Prepare projects sales forecasts.

• Bachelor's degree in Electrical Engineering, Construction Management, or related field from an accredited university or college is preferred
• min 2 - 4 years of work experience in an Engineering Role or as a Site / Field Service Technical Expert, with Electrical installation and/or construction project management experience of 1-2 years or more will be a benefit,
• Relevant training in Project Management and experience in executing projects and bid preparation would be beneficial
• Experience and knowledge of High Voltage transmission industry would be beneficial.
• Positive attitude to work in challenging environment and in embracing high performance culture.
• Understands cultural differences and copes with them effectively.
• Strong competence in using IT Tools including Microsoft.
• Communicate clearly and professionally in English (written and/or verbal) required, where additional Asian languages will be a benefit.
• Willing to travel within the region.

Responsibilities:

· Strong Ability to review and understand project’s agreement/contract, specifications, clarification and exceptions, scope of work, budgets, and allowances prior to commencement.

· Monitor and executes the defined work packages / projects within the defined requirements (e.g. safety, Budget, Schedule, etc.) and provide regular updates to team, management, and PMO during project review meetings

· Interface with operations, engineering, and factories throughout the world to resolve technical topics in ongoing projects and site works.

· Support business success and customer satisfaction and ensures professional stakeholder management.

· Familiar with contract change process and invoicing/ final closure of the projects.

· Investigates and provides recommendations on ways to further localize scope, improve processes and grow the business.

· Support the preparation of new opportunities proposals, business plans, proposal work statements, specifications, operating budgets, and financial terms/conditions of contract.

• Support & provide analysis in FTP Business & Behavioural Model
• Provide support for Data reconciliation relating to ALM/Liquidity
• Involve in Group projects which involve FTP/Liquidity
• Assist support in management reporting
• Basic Knowledge of SQL
• Competence in data extraction tool
• Exposure to ALM and Liquidity systems
• Other adhoc duties as assigned.

Requirements:

• Min Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Description

Play a key role in operational support for Temenos platforms, particularly T24. Translate business requirements into high-quality application designs, ensuring completeness and proposing best-in-class solutions. Create concise technical and functional documents for development, leveraging a deep understanding of private banking modules (SC, DX, SY, corporate actions, and accounting/reporting). Drive project milestones and tackle challenges, translating functional requirements into efficient technical solutions. Collaborate with business users and product owners on strategic initiatives. Any other ad hoc duties as assigned by the supervisor.

Skills Requirements

- Bachelor’s or Master’s in Engineering/Technology or related field.

- 6+ years of development experience in T24, with expertise in pricing and related domains.

- Experience in wealth management and customer self-service platforms.

- Strong stakeholder engagement skills for eliciting and documenting requirements.

- Familiarity with tools like JIRA and Confluence.

Technical Skills

- Proficient in T24 (latest release R19+), including upgrade processes and performance optimization.

- Knowledge of Oracle DB concepts relevant to T24 and Linux scripting.

- Experience with T24 upgrades and data migration best practices.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Intensively perform phlebotomy on screening site
• Check particulars with patient
• Labelling of tube

Requirements:

• Experienced as a Phlebotomist - can draw 20pax per hour
• Can work morning 3-4 hrs on weekdays

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Manager, Marketing & Communications is part of the Sales & Marketing Team in the hotel. He or she manages the marketing communications function to ensure the brand image of the hotel property is upheld and achieves maximum awareness for the hotel, through driving publicity and marketing to the target audiences. He or she will report directly to the General Manager.

Job Responsibilities

The duties include the following:

• Oversee the planning, development and implementationof all marketing strategies and activities of the Hotel and F&B programming, to uphold image and brand positioning within the marketplace and the general public
• Manages the advertising, promotions, public relations, partner and channel marketing, loyalty marketing, campaign management, digital and new media development, social media engagement, F&B and events management
• Manage the budget of the hotel’s marketing and programmes, monitor progress, ensure adherence and evaluate performance to meet financial objectives
• Ensure the consistent communication of image and brand position throughout the hotels, and within the marketplace and the general public
• Develop key performance objectives to track, review and measure the success of the hotel’s marketing, communications and public relations programmes
• Review regular activity reports and ensure that targets and objectives are tracked and met
• Engage media for publicity and awareness for hotel and the Food and Beverage programming
• To provide counsel to the General Manager on marketing, communications, and public relations, and work in conjunction, where applicable, with the Singapore Cluster Marketing Team and Corporate HQ Brand and Marketing Department
• Host media, coordinate media itinerary, prepare media response, conduct sustainable hotel tours, maintain media relations, maintain media database and develop newsworthy stories
• Manage the hotel and F&B social media calendar, social media pages, develop daily and/or weekly content, and identify promotional offers that require boosting of ads. This includes working with key stakeholders from the Singapore and HQ Corporate Marketing Teams
• Website content creation and updates
• Implement digital marketing activities across a broad range of digital marketing channels (ie; SEO, SEM, Email, Mobile, Display)
• Oversee filming and photoshoot activities throughout the property

Bartender

• Ensure that alcoholic drinks are served in accordance with the state and local laws, ordinance, rules and regulations.
• Know how to use bar equipment efficiently and safely.
• Help control wastage and costs by ensuring that daily bar inventory is kept.
• Maintain bar sanitation.
• Prepare drinks promptly.
• Accommodate taste preferences of individual guests.
• Keep control of the cash (if any), alcohol storerooms and other limited access areas.
• Demonstrate suggestive selling and up-selling.
• Keep proper inventory and requisition of bar stock.
• Make entries in the Bar Logbook.
• Always maintain professional confidentiality.
• Make sure that all products served are accounted for on the final bill before presenting it.
• Clear tables throughout the guest’s experience in accordance with the hotel’s standard operating procedure.
• Adjust services to suit guests’ requests and personalizes any interaction with them.
• Support review simulation processes and update evaluation criteria for a smooth operation.

Job Requirement

• At least 1 year of experience in a similar capacity.
• Excellent knowledge of in mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills.
• Ability to keep the bar organized, stocked and clean.
• Passionate in bar tendering.

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Lead business and technology outcomes for assigned programs or projects.
• Utilize standard tools and methodologies to deliver and monitor service level agreements.
• Manage the project team to ensure timely delivery of milestones within budget.
• Serve as a subject matter expert in Program Project Management.
• Expertise in Business Process Design, M&A Integration Management Office (IMO), and Requirements Analysis is a plus.
• Proactively manage project risks and develop mitigation strategies.
• Provide regular status updates to stakeholders and senior management.
• Any other ad hoc duties as assigned by the supervisor

Qualifications

• Strong project management skills, including costing and budgeting.
• Experience in Know Your Customer (KYC) and Anti-Money Laundering (AML) practices.
• Familiarity with KYC systems, such as Detica or NetReveal, is a plus.
• Proven experience in system implementation project management, with the ability to drive discussions and manage stakeholder communications effectively.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Join our team as a Business Consultant, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

• Tax Refund Services for tourists and merchants
• Central Refund Counter

Main Duties and Responsibilities:

• Plan, schedule, and implement the approach to acquiring retail accounts relevant to our business.
• Suggest and propose new ideas and initiatives to management
• Providing quality training to front-line staff, review statistic and identifying business opportunities and performance improvements. Regular training and store visits
• Able to Build multi-level relations with Finance, Operations, Marketing, Training, IT teams
• Improve merchants’ knowledge to ensure retention

Requirements:

• 0-1 year of relevant experience
• Able to have strategic sales planning skills
• Self-driven with outgoing personality.
• Personable and persuasive

Scope:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Enhance delivery through the integration of technology in learning.
• Perform administrative duties and maintain accurate training records.
• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

• ACTA certification
• Diploma/Degree from a recognised insitution
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
• Experience in Workforce Planning preferred.
• Self-motivated team player
• Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)