Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9

• Exposure to latest technology
• Autonomy to make key decision for ATM system

About the company

Our Client is a market leader in their industry. They have a well-established presence of more than 20 years with a global footprint of more than 10 countries. With rapid expansion plan, they are now looking for a new Solution Architect - ATM Airport Traffic Management to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

Shaping, stabilizing, and maintaining the solution architecture for bids and projects throughout all lifecycle phases

Designing and proposing innovative technical solutions that align with customer needs while adhering to the business's product/system technical strategy.

Evaluating architectural and technical choices to balance customer requirements, technical solutions, cost, and risk.

Ensuring the solution architecture is optimized to meet product requirements by:

• Identifying key architectural drivers.
• Exploring the solution space to define alternative architectural concepts and performing trade-offs, ensuring all design options are documented and decisions are justified.
• Conducting early architecture validation, including modeling and proof-of-concept activities to mitigate risks.

Develop Architectural Viewpoints to:

• Define the system breakdown.
• Lead the definition of interfaces and resolve technical conflicts among various contributors (both internal and external).
• Describe system behavior through functional flows and identify interdependencies between system components.

Specify Technical Performance Measurements (TPMs) and support their validation throughout the project lifecycle.

Document the architecture in required artifacts (e.g., Product Breakdown Structure, System of System Design Documentation).

Ensure the solution architecture remains stable and is maintained throughout its lifecycle in collaboration with the Project Design Authority (PDA) and Engineering Delivery Manager (EDM).

Assist the PDA and EDM in approving major engineering reviews and deliverables.

Review key subsystems, including Infrastructure, Platform, and Security artifacts, to ensure system requirements are understood and the design constraints are met.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in ATM Airport Traffic Management is required for this role.

Whats on offer
This is an excellent opportunity to join an established MNC with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9 (EA: 94C3609/ R1219669)

• Carry out inspections of all roads and road-related facilities.
• Report defects picked up during inspections.
• Report immediately to the Supervisor and the Project Manager any incidents or defects posing immediate concern, safety or inconvenience to the public.
• Submit daily reports on the condition of the roads, footpaths & walkways, service roads & footways, and road-related facilities to the Authority.
• Minimum 3 years experience in civil/ structural engineering works or other engineering equivalent.
• Able to recognize and identify defects on the roads, footpaths & walkways, service roads & footways, and road-related facilities.
• Good knowledge of repair methods for defects identified on roads and road related facilities.
• Minimum qualification --- Degree in Civil

Interested candidates, please forward directly the detailed resume in to [email protected]

Please include following information in the resume

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary in Singapore Dollar

3) Expected salary in Singapore Dollar

4) Personal References

This is an Agency position in the Asia office, based in Singapore

Collaborate with APAC senior leadership and represent Chubb Life Global Agency team to formulate the following to achieve Chubb Life’s strategic ambitions in targeted markets.

Responsibilities:

• Compensation (Commission Structure, Basic and Leader Overriding) – Support local business unit to build new, make enhancement on existing, check and balance (with short/long term financial implication, sensitivity testing, risk analysis, market benchmark, control mechanism) before implementation. Review current compensation effectiveness periodically. Make recommendations to meet business objectives.
• Compensation (Indirect expenses) - Review local compensation effectiveness periodically. Especially to oversight on large expenses items including foreign trips, agency office space, MDRT initiatives, recruitment initiatives. Make recommendations to meet business objectives.
• New agency model (2 tiers compensation system, Champion Hubb, One Chubb, Referral) – Lead and ensure successful local implementation. Continuously track and review performance. Make adjustment and recommendations as needed.
• Channel efficiency - Review, forecast local agency channel value and profitability. Study management expenses and acquisition cost (example staff manpower, salary and compensation effectiveness, organisation chart and span of control, etc) Make recommendations to meet business objectives.
• Channel quality – Persistency (renewal business) management including local performance and initiatives tracking and implementation. Also to lead and manage any Risk, Compliance, Legal framework, scorecard and related initiatives.
• Industry recruitment – Support local to attract external industry leaders via competitive financial scheme (design, review, enhance, negotiate as needed), build comprehensive presentation slides, review contract terms and conditions, coordinate support and seek approval from stakeholders in local and global office. Develop on-boarding team, track early-stage performance to ensure successful business plan execution.

Knowledge and Skills:

• Direct hands-on experience in agency compensation, commission and expenses account.
• Direct hands-on experience on different agency model (including multiple tiers, different layers, full-time/part-time, add-on financing, branch model, GA model, outhouse/inhouse).
• Oversight on daily, weekly, monthly, quarterly yearly data and information. Advance skills on observations, forecast and predictions. Heads-up on strong and weak indicators and relevance performance.
• Apply data analytics skills and knowledge (with advance in Microsoft Excel). Support strategic planning in both short and long term to meet business objectives.
• Apply presentation skills and illustrate ideas, observations, actions, recommendations (with advance in Microsoft Power Point).
• Apply project management skills and knowledge (with Microsoft Visio or/and Project). Multi-tasking capabilities.
• Strong management and leadership skills for complex and multi-dimensional issues and high level of innovation and creativity in resolving problems.
• Strong leadership, interpersonal and influencing skills especially at Level-C.
• Team player with good working relationship with all staff levels.

Qualifications:

• Bachelor’s degree minimum, relevant professional industry qualification preferred 10+ years job experience in life insurance in Asia markets, with at least 5 years focusing on agency development or related.
• Good at details and tracking including project management and execution.
• Good command in English and one native language (Asia) in both speaking and writing.
• Good team player, gain trust, add value to local business, stay close to the front-line.
• Strong business sense, quick thinking and accept ad-hoc challenges.
• High degree of independence.

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create compelling fee proposals, PowerPoint presentations, and materials for tender interviews, ensuring professionalism and impact.
• Prepare detailed reports and polished presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate and prepare requests, review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

Responsible to assist HOD and CFD team members to actively develop and maintain

CFD's Korea clientele onshore and offshore Korea.

Assist CFD team to also develop and grow general business development workflows in order to bring in more business to the unit.

To be knowledgeable of all aspects of the business from client onboarding, dealing,

settlement and client services.

Some travelling will be required as part of the business development role.

Written and spoken fluency in English and Korean are a pre-requisite for the role to liase with external clients.

Job Requirement:

• Minimum degree or its equivalent qualification
• Dealing and project management background in the same field
  Able to work under pressure and be able to multitask, while keeping track of each outstanding points
• Minimum of 5 years of experience in industry experience

• Extensive experience as a Business Analyst.
• Proficiency in requirements gathering, business process analysis, modelling, process mapping, and information analysis.
• Experience mapping business requirements to product functionality, identifying gaps and opportunities.
• Demonstrated ability to provide a holistic, human-centred approach to digital product design.
• Experience managing information requirements in line with approved record-keeping and information management policies.
• High-level analytical and organizational skills with attention to detail and lateral thinking.
• Effective client liaison, change management, and facilitation skills.

Our exciting Business Development Executive opportunity is a hunter focused role.

What you will be doing?

• You will focus on growing an exciting portfolio of new and existing clients.
• Intelligently prospect for new opportunities within your client base
• Attend sales training to enhance current sales skills and be updated with new business products and value proposition.
• Become a Trusted Advisor and go-to expert for your clients.
• Manage own performance and take responsibility for self-development in line with personal and Company objectives

More about you......

• Someone with less than 5 years of corporate exposure and practical sales experience
• A self-starter and confident engaging with executive level stakeholders both internally and externally
• A keen interest in data, credit services and its applications would be highly preferred
• This role would be suitable for someone with a buoyant and amiable personality.
• It would be great if you'd managed a similar sales patch before
• You will need to be agile in every conversation and curious in your questioning to understand challenges, requirements, and opportunities.
• Well-spoken in both English and Mandarin

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Influencer Business Development Manager

Responsibilities

• The Influencer & Partnerships BD Manger will manage the development and execution of influencer marketing (paid and earned strategies) and campaigns for Moomoo
• Proactively identify and cultivate strategic partnerships to bring in new high-quality clients in a scalable and efficient manner.
• Conduct cold calls and outreach proficiently to engage with organizations and effectively promote our platform.
• Work effectively with influencers and key partners, demonstrating exceptional communication skills in presenting our value proposition
• Execute the full sales cycle from prospecting to closing deals
• Collaborate effectively with cross-functional teams to achieve shared goals.
• Understand current influencer trends and understand how our product fits into their content creators’ strategies
• Explore revenue driving opportunities with partners & influencers
• Actively keep a pulse on emerging influencers and trends through various social media channels such as Instagram, TikTok, Twitter, and Facebook etc.

Requirements

• 5+ years of Financial Services or FinTech business development, influencer management or partnership management; prior experience working with influencers is highly desired
• Bachelor’s degree in business, marketing, technology, or finance etc.
• Knowledge of digital marketing, content marketing, and social media marketing
• Exceptional communication, negotiation, and relationship management skills
• Proficient in problem-solving and results driven
• English speaking and Fluency in Mandarin is an added advantage

Our Values

Integrity Story: Say No to Super High Leverage

• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.

Efficiency Story: Promise Made to a User on New Year's Eve

• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report

Service Story: Providing Excellent Services and Undertaking Our Responsibilities

• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.

Excellence Story: Leaf Opens Our App Over 30 Times a Day

• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

The Business Development Assistant Director (BDAD) is responsible for generating sales, increasing revenue and profitability for the company. The BDAD must be adept at professional networking and building strong relationships, acquiring and maintaining new clients. The BDAD must be able to develop creative solutions to meet clients’ needs and potential challenges.

Duties and Responsibilities:

• Establish, develop, and maintain client relationships.
• Conduct prospecting activities to generate leads through effective in-person, phone, email, social media, and other outreach methods.
• Generate leads via professional relationships and other interactions that support business development/sales efforts.
• Actively build and maintain a robust, accurate sales pipeline of leads/opportunities.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Possess a solutions-oriented mindset to define the best solution to deliver the expected outcome for the client and the business.
• Manage open job orders from intake to fulfilment.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Achieve performance objectives (KPI’s) relating to activity and individual margin targets.
• Track and complete the timely entry of all required sales activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruiters to ensure effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned.

Minimum Requirements:

• Minimum of 5 years' relevant recruitment industry experience or sales experience in a service industry
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Exceptional written and oral communications ability.
• Strong negotiation and presentation skills.
• Knowledge of Microsoft Office products, strong computer skills, including the ability to learn new systems.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Job Description & Requirements

Project Leaders play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data. Project Leaders oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data. They apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities. Project Leaders are also responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.

Responsibilities may include the development of presentations, managing of external relationships and consultant work progress, providing status reports, and overseeing budgets.

Requirements

• Demonstrated expertise aligned with one of BCG’s practice areas.
• 3 to 5+ years of post-graduate school consulting experience, with 1+ years at a team lead level.
• Track record of collaboration with senior executives. Must be comfortable delivering formal presentations to management
• Strong management and communication skills. The ability to bring together all stakeholders and persuade senior clients to take action is essential.
• Strong analytical skills and a high capacity for conceptual thinking. Ability to develop leading edge business models, frameworks for analysis, and long-term business strategies that maximize shareholder value. Must be able to thrive in a hypothesis-based environment where inductive rather than deductive reasoning is the norm.
• Proven ability to manage client engagements, client relationships, and provide “thought leadership” to teams, owning the responsibility for the quality of engagements.
• A combination of management and “hands on” delivery experience is critical.
• A solid track record of building strong client relationships with large organizations, as well as identifying opportunities to deepen those relationships and grow the business.
• Technical degree is nice to have but not required
• A degree from a top-tier institution preferred
• Advanced quantitative analysis
• Solid business acumen and commercial capabilities
• Problem solving – able to take a creative and an hypothesis driven approach in order to solve complex problems
• Willingness to travel internationally and to work remotely on client sites
• Excellent communication and persuasion skills
• Excellent written and spoken English (other South East Asian language a bonus)

Personal Attributes

• Flexible, curious and creative, open for new things and able to propose innovative ideas
• Independent and autonomous judgment
• Team player, open, pleasure to work with and positive in a group dynamic
• Intercultural competence and experience of working in more than one country and/or multi-cultural teams
• Driven, hard-working, entrepreneurial, proactive and productive
• Highest ethical standards

about the company

My client is in the oil & energy sector.With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Drive & deploy lean transformation
• Plan and coordinate the necessary change management actions
• Design , develop and implement kaizen framework
• Manager all Continuous Improvement program
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Select and prioritize improvement projects
• Come up with solutions to address productivity and efficiency issues

skills & experience required

• Master / Degree in engineering or equivalent qualification
• Six sigma black belt / master black belt certified
• Min 7 years implementing lean manufacturing & Continuous Improvement
• Exerience in coaching and transforming layout
• Experience in Agile software development and software integration is a plus
• PMP Certified will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

CCTV & Security Supervisor

Work Location: Changi Naval Base
Project Office at Lavender area
Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
Salary: $1600 to $3000

Requirements
Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope
Supervise building CCTV & security system.
Ensure compliance with CCTV Code & Security requirements.
Conduct daily check on installation works.
Conduct coordination work with other trades.
Assure compliance to code of practice.
Understand of CCTV & security system operation & function.
Prepare & submit permit to work application.
Ensure proper documentation is in order.
Assist operation & construction team on site activities related to Fire & security system.
Ensure that works carried out are following the Workplace Safety and Health Act.
Other ad-hoc duties as assigned.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Project Leaders play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data. Project Leaders oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data. They apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities. Project Leaders are also responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.

Responsibilities may include the development of presentations, managing of external relationships and consultant work progress, providing status reports, and overseeing budgets.

Requirements

• Demonstrated expertise aligned with one of BCG’s practice areas.
• 3 to 5+ years of post-graduate school consulting experience, with 1+ years at a team lead level.
• Track record of collaboration with senior executives. Must be comfortable delivering formal presentations to management
• Strong management and communication skills. The ability to bring together all stakeholders and persuade senior clients to take action is essential.
• Strong analytical skills and a high capacity for conceptual thinking. Ability to develop leading edge business models, frameworks for analysis, and long-term business strategies that maximize shareholder value. Must be able to thrive in a hypothesis-based environment where inductive rather than deductive reasoning is the norm.
• Proven ability to manage client engagements, client relationships, and provide “thought leadership” to teams, owning the responsibility for the quality of engagements.
• A combination of management and “hands on” delivery experience is critical.
• A solid track record of building strong client relationships with large organizations, as well as identifying opportunities to deepen those relationships and grow the business.
• Technical degree is nice to have but not required
• A degree from a top-tier institution preferred
• Advanced quantitative analysis
• Solid business acumen and commercial capabilities
• Problem solving – able to take a creative and an hypothesis driven approach in order to solve complex problems
• Willingness to travel internationally and to work remotely on client sites
• Excellent communication and persuasion skills
• Excellent written and spoken English (other South East Asian language a bonus)

Personal Attributes

• Flexible, curious and creative, open for new things and able to propose innovative ideas
• Independent and autonomous judgment
• Team player, open, pleasure to work with and positive in a group dynamic
• Intercultural competence and experience of working in more than one country and/or multi-cultural teams
• Driven, hard-working, entrepreneurial, proactive and productive
• Highest ethical standards

We are looking for a dedicated Project Manager for the project fulfillment team. In this role, you will maintain and build strong, long-term customer relationships by understanding our customers’ needs, ensuring our projects are delivered to the best quality standards, and meet or exceed their expectations. Working with the Service Delivery Manager, you will be responsible for the delivery of our software products and applications to our clients and their end users, including managing project timelines and budgets, fixing reliability issues and tracking service metrics.

On a given work week, you will:

● Interact with customers to make sure our projects are aligned with their requirements and desired direction while ensuring the projects stay within budget, stipulated timelines and commercial parameters.

● Oversee project budget and contracts and work within the financial guidelines of the contracts, including manpower planning and when and how to hire third parties such as suppliers and contractors.

● Proactively identify project risks and take action to prevent them from escalating into major issues that hinder the project’s successful delivery.

● Work with the Delivery Manager to organize the use of manpower resources effectively and efficiently while focusing on the highest priority tasks for delivering the product or service.

● Manage internal and external project stakeholders including but not limited to upholding team morale, providing helpful feedback, and managing conflicts for the smooth implementation of projects.

● Conduct project audits and reviews to identify gaps in the delivery process to improve the project's progress and output.

Job Skills and Requirements

● At least 5 years of experience in project management or service delivery, with a minimum of 3 years in the software engineering domain.

● Good understanding of agile methodologies and lean practices.

● Degree in Computer Science, Software Engineering or Business Management (Technology) or related disciplines.

● Excellent organizational, problem-solving, communication and leadership skills.

● Good working knowledge in financial management and commercially astute.

● Must be a Singapore Citizen.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

Logistic Officer

Work Location: Changi Naval Base, Project Office at Geylang area

Working days: 5.5 days 8am to 5pm, Alt Sat Full Day

Salary: $2500 to $3500 (depends on experience)

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Project Administrator will play a key role in ensuring the efficient operation and management of the project office. You will support the Project Manager in implementing PMO (Project Management Office) procedures throughout the project lifecycle and assist in monitoring project performance. The role encompasses a wide range of responsibilities, including clerical, administrative, and project-related tasks, such as scheduling meetings, managing billing and procurement, preparing reports, maintaining documentation, and supporting audits and project tracking. This position may also handle sensitive information, requiring a high degree of diplomacy, discretion, and confidentiality.

Responsibilities:

Payment and Financial Support

• Manage end-to-end financial tracking and payment processing.
• Generate monthly progress and financial tracking reports.

Delivery Operations

• Verify operational data to prepare and deliver monthly SLA reports.
• Compile and prepare monthly service performance and SLA reports.
• Gather and escalate vulnerability alerts to the Operations & Security (O&S) team for assessment.
• Assist with the major incident management process as required.

General Administrative Support

• Accurately capture and distribute meeting minutes in a timely manner.
• Coordinate and schedule meetings for the project team.
• Provide comprehensive administrative support to the project team.
• Coordinate security clearances and ensure timely renewals.
• Assist with documentation, filing, and organization of project artefacts for audit purposes.
• Generate regular operations and management reports.
• Perform other administrative duties as assigned.

Ad-Hoc Project Support

• Provide end-to-end support for internal events and projects, including (but not limited to) security workshops, town halls, team-building activities, and customer satisfaction surveys.

The Ideal Candidate Should Have:

The ideal candidate will be a proactive and creative problem-solver who thrives under pressure and excels at building strong stakeholder relationships. They will be able to collaborate effectively with colleagues and peers at all levels, while maintaining a positive and collegial attitude. Key qualifications and skills include:

Technical Skills / Attributes:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with experience using Outlook, Skype, and Teams being a plus.
• Strong written and verbal communication skills in English.
• Exceptional customer service skills and a focus on delivering high-quality support.
• Highly organized with keen attention to detail and accuracy.
• Ability to prioritize tasks effectively, manage deadlines, and excel in a fast-paced environment.
• Strong interpersonal skills with the confidence to engage with senior-level stakeholders.
• A high level of discretion and the ability to maintain confidentiality.
• Ability to work effectively both independently and as part of a team, demonstrating initiative and a strong willingness to contribute, without being overly reliant on others or calculating in collaborative efforts.
• Proven track record of thriving in a multi-stakeholder environment, proactively driving initiatives forward.
• Strong problem-solving skills, able to collaborate with internal and external stakeholders to resolve challenges.
• Open to feedback and committed to continuous improvement in both effectiveness and efficiency.

Job Description:

• Conduct credit portfolio monitoring, including country and industry limits.
• Prepare and submit various credit risk-related reports and statements.
• Perform various risk identification and monitoring asks.
• Revise and improve credit risk-related policies and procedures.
• Assist in work of credit risk stress test.
• Measure, forecast, and analyze branch provisions.
• Follow up on internal and external audit-related matters.

Requirements:

• Undergraduate Bachelor or above.
• At least 3 years related working experience.
• Effectively bilingual in English and Chinese is required (Including the ability to write Chinese reports) as incumbent is required to liaise with Chinese counterparts from Head Office.
• Outstanding communication skills, conflict management, data analysis, investigation ability.

The Project Admin will provide high level, confidential administrative support to Client. Duties can be clerical, administrative and project based and include scheduling, meetings, handling information requests, preparing reports and correspondence and liaising with clients.

Responsibilities:

• To consolidate report on various financial tasks accurately and efficiently.
• Processing of Service request, invoicing, GR & claims.
• Assisting the financial management team with financial reporting & budget planning.
• Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date
• Maintaining of monthly O&S progress report
• Writing of minutes
• Follow up action items
• Process personal clearance and monitor to ensure clearance are up to date
• Process ad hoc request like submitting of job tickets
• Coordinate with contractors to arrange with Maintenance Agency for preventive maintenance
• To track all purchase orders due date and ensure timely payment and perform GR
• To arrange monthly O&S meeting and to track follow up actions with contractors
• Communicate issues, and improvements to relevant business partners and find opportunities and alignments that will benefit other communities.

Qualifications:

• Good Knowledge in Microsoft Office, Excel, and desktop productivity tools
• Experienced in handling financial / accounting documents
• Good customer service skills
• Resourceful, independent, responsive, and pro-active.
• Excellent written, verbal communication an presentation skills with the ability to effectively communicate with all levels.
• Ability to build and maintain positive working relationships across projects, control teams & customers
• Experience working under minimal supervision from management with a strong commitment to team participation.

Assists the Operations Manager in the overall management of the Building Services & Tenant Management (BSTM) operations of One Raffles Place to surpass Grade A office building standards.

Responsibilities:

• Assists to develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Assists to develop policies to improve operational efficiency and productivity.
• Assists to develop and improve SOPs and departmental BCP.
• Assists to ensure effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Assists to review contracts' specifications to ensure cost effectiveness and competitiveness.
• Assists to manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
• Assists to liaise with government authorities and consultants on regulatory requirements.
• Assists to ensure compliance with building and statutory requirements/regulations.
• Assists to ensure safety and health procedures are in place according to WSH Act and other prevailing laws/regulations.
• Assists to prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
• Assists to prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
• Assists to prepare and draft approval papers for OPEX/CAPEX requests.
• Assists to manage service providers and their processes that support the core business of the organization.
• Assists to manage the work quality of service providers and ensure a high standard of maintenance, operational efficiency of the buildings is achieved at the agreed service levels.
• Administers all contractual obligations and timely renewal of maintenance contracts.
• Assists to plan and organise preventive maintenance for all facilities-related works.
• Assists to identify defects or irregularities and ensure completion of rectification works thereafter.
• Assists to plan building inspections.
• Assists to develop facilities-related emergency plans.
• Assists to plan building improvement strategies, propose rectification & preventive works/programmes for the building and champion ad-hoc projects whenever required.
• Assists to develop, improve and maintain the Fit-Out Guide.
• Assists to manage and attend to tenants’ services requirements.
• Assists to plan tenancy-related works, e.g. fit-out, additions & alternations, reinstatement, moving in/out, etc.
• Assists to ensure effective and efficient coordination with other departments for all sub-division or tenancy improvement works for retail and office units.
• Assists to ensure proper handing over and taking over of premises to/from tenants with proper documentations and as-built drawings.
• Assists to ensure building records are maintained and updated.
• Assists to manage the tenant survey process.

Requirements:

• Degree in Facilities Management with at least 3 years of supervisory experience in Grade A office buildings.
• Competent in reading and understanding technical/structural drawings, e.g. as-built drawing.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Strong written and verbal communication skills.
• Good knowledge of statutory requirements/codes of practice on building services, facility operations, maintenance and safety.
• Preferably able to start work within short notice.

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year