Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will oversee the Strategic Relations Office (and possibly the Corporate Communications Office as well). He/she will be responsible for identifying, developing, managing, maintaining and leveraging the School's relationships with key external institutional stakeholders, in order to advance the School's strategic goals.

Duties and Responsibilities of the Strategic Relations Head:

• Identify and develop initiatives that both locally and globally, will propel the School to be the partner of choice, for industry, government and peer academic institutions
• Strategize with the Deanery to formulate initiatives that will take the School to the next stage of growth and success
• Effectively engage with a variety of stakeholders to support existing relationships and partnerships, form new regional and global relationships and partnerships, garner new opportunities aligned with strategic goals, build international brand and increase institutional resources
• Lead teams through a culture of professional excellence and accountability
• Establish goals, key performance indicators, engagement strategies and timelines for team members; put in place adequate resources, systems and processes to track scaling progress and action plans, so as to measure success
• Lead, coach, develop and retain high-performance staff members
• Work collaboratively and persuasively across teams to gain buy-in and support in implementing strategic initiatives
• Support the School's Management Advisory Board and build meaningful board involvement
• Oversee the School’s Accreditation processes and MOU agreements
• As the role may also involve oversight of Corporate Communications (to be assessed), it will be necessary to have an excellent understanding of brand management, communication strategies across multiple channels with multiple stakeholders in multiple geographies, corporate communications and public relations. It will also be crucial to understand their use in the successful implementation of strategic initiatives.

Qualifications

• A minimum of 10 years work experience (more experience much preferred), with a track record of initiative. It is important that the person be able to build cohesive and capable, high performing teams
• Visionary, Analytical, Imaginative and Shrewd, with the ability to identify and exploit opportunities, and solve problems
• Strong executive presence, communication and pitching skills to instil confidence, establish and build rapport with the NUS Business School community and its stakeholders, and to represent the School to external parties
• Ability to think strategically, connect the dots, problem solve, exercise sound judgment and identify opportunities in a fast paced, demanding and ambiguous environment
• Ability to rally teams to work collaboratively and achieve common objectives
• Resilient, resourceful and able to work well under pressure
• Experience in external relations, business development (corporate engagements), alliances and partnerships
• An extensive global professional network would be favourably viewed
• Experience in corporate communications and public relations would be favourably viewed
• Experience in Institutions of Higher Learning would be favourably viewed

(Appointment job grade will commensurate with the selected candidate's experience)

MAIN DUTIES AND RESPONSIBILITIES:

• Assist in coordination and communication on interdepartmental tasks and processes;
• Support jurisdictional analysis, negotiation, and permitting and/or zoning requirements;
• Report on and prepare presentation materials for assigned projects
• Coordinate with and support project deployment teams as needed
• Support of senior project team members across site development organizational functions;
• Timely escalation of any risks/challenges relating to fieldwork and projects
• Update and maintain project documentation
• Manage assigned project tasks through completion
• Support in other ad-hoc operational needs as required

JOB REQUIREMENTS:

• Diploma or Degree in Business, Business Admin, Project Management
• Team player with good communication, detailed, organized & analytical skills
• Able to multi-tasking and work under pressure.
• Proficient in Microsoft Office

Other Information:

• Work location: West Coast Ferry Road (Bus 175 and 176) near West Coast Park
• Meals provided
• Company transport provided (Clementi MRT Station)

Position Overview

• Responsible for supporting Key Account (KA) and Target Account(TA) business growth by solution business development approach.
• Develop and expand new Yusen Logistics SCS (Supply Chain Solutions) business.
• Present and promote Yusen Logistics SCS in the region and generate business pipelines.
• Manage and enhance efficient SCS tender management process and improve winning ratio.
• Manage client data repository for effective internal information exchange.

Responsibilities

• Diagnose customer needs and identify solution business opportunities.
• Develop sales approach and formulate winning strategy to secure solution business.
• Collaborate with Regional Key Account Development/Local Key Account Development / Industry Vertical Leaders to adopt supply chain approach to KA/TA and propose appropriate solutions and or products.
• Create synergy between Business Development/Business Units for complicated supply chain needs.
• Plan strategic approach for business development.
• Expand SCS client base into other IVs and Geographic markets into Japan, the Americas, Europe, East Asia and South Asia & Oceania region.
• Educate regional Solution BD to secure supply chain solutions in region/local.
• Assist and guide organizations in the strategic approach for business development.
• Provide customer insights through tender requirement.
• Enhance postmortem for gap analysis.
• Update relevant Yusen and clients with market trend and best practice information.
• Monitor competitors’ behaviours and service information as it becomes available.
• Conduct senior level communication with management and global, regional and Operation Companies (Opcos) business teams.
• Monitor and encourage Opco BD members on business development.
• Provide insights and Lead Opco BD members to capture customer requirements and market trend.

Requirements & Qualifications

• University degree, preferably in Logistics, Marketing, Business Administration or relevant degree.
• At least 7 years of Key Account Management experience in logistics industry with exposure in providing logistics solutions design or related experience.
• Excellence knowledge of the logistics industry (Freight Forwarding, Contract Logistics, Land Transportation, etc.).
• Demonstrated excellence skill of strategic and tactics problem solving.
• Work well under pressure and commit to deadlines.
• Able to work independently and within team and across teams.
• Able to demonstrate teamwork, collaboration, adaptability and initiative.
• Able to manage well on both internal and external stakeholders.
• Proven strength in conceptual thinking and designing.
• Excellent people, communications & negotiation skills and intuitive to customer’s business.
• Fluent English proficiency, other languages are a plus.
• Proven sales successes on new business generating and retention prowess.
• Ability to travel overseas for business when required.

Work Location

2 Changi South Avenue 2, Singapore 486354

• Position: Warehouse Management cum Procurement (Engineering)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Mon to Fri (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7000+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Manage warehouse team to ensure timely receiving/issuance of raw materials.
• Manage warehouse team to achieve order fulfilment requirements specific to all customer shipments.
• Ensure overall inventory integrity of all goods in warehouse.
• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan.
• Supervise & train junior staff in leading the team in accomplishing all above duties
• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases.
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs.
• Review Purchasing strategy periodically with Management to propose change when market trend changes.
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken.
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs.

Requirement

• Diploma /Degree in Mechanical Engineering
• Minimum 4-5 years of relevant experience
• At least 4-5 years working experience and exposure in both mechanical and electrical customized parts and components sourcing.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

DeputyConsulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job title – Regional Travel Management Lead Asia

Location – Singapore

Job model – Hybrid

Are you ready to lead the way in corporate travel, ensuring seamless operations and smooth traveler experience in your region?

As the Asia Regional Travel Management Lead, you will play a vital role in ensuring seamless travel operations and crafting smooth travel experiences for our travelers across the region. Your expertise will be at the core of our travel program, driving efficiency, elevating traveler satisfaction, and championing sustainable practices.

We are looking for an individual deeply passionate with corporate travel, who thrives in a dynamic and collaborative environment. If you have a proven track record as a travel manager and are excited to innovate and lead in the travel space, then this opportunity is tailor-made for you!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Oversee corporate travel operations and expenses within the respective region by ensuring regional compliance with the Global Travel and Events Procedure.
• Provide expertise and guidance to internal stakeholders and act as first point of contact in case of escalations, emergencies, and other unexpected events. Maintain day-to-day relationships with travel suppliers to ensure quality service and resolve any issues that may arise.
• Support Procurement with vendor RFP’s and commercial negotiations. Monitor and track regional TMC's with regard to performance measured by SLA’s and oversee and communicate the global RFP hotel program to the respective regional sites.
• Monitor travel advisories, security concerns, and natural disasters to ensure employee safety during trips in close collaboration with the Security team.
• Monitor regional travel program performance through reporting and analytics processes to track key travel metrics, expenses, compliance, and traveler satisfaction. Commit to continuous improvement as an ongoing effort to enhance processes, policies, and practices to achieve better efficiency, cost-effectiveness, and overall satisfaction for travelers.
• As a Business SPOC for HNC you improve the coordination, communication and effectiveness of travel management efforts in the business and reflect HNC requirements in the Group Travel team .In addition, act as a champion in either sustainability, reporting and analytics, or meetings and events to enhance and advance the responsible travel program.

We bring

• A firm belief that working together as a Global Travel Team is the key to achieving great things.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• A culture that prioritized safety and well-being, both physically and mentally.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A firm belief that working together with our customers is the key to achieving great things.

You bring

• Bachelor's degree or certificates in a relevant field such as Business Administration, Hospitality Management, Travel and Tourism, or a related discipline.
• A minimum of 5 years of experience in travel management is required, with a strong preference in managing regional travel operations within the relevant geographical region and affinity with working with travel management systems, hotel RFP management systems, and online booking tools is also essential.
• Work experience in a multinational organization with global cross-cultural teams & diverse regional environments is preferred. A huge commitment and drive to achieve travel management goals through a performance driven mindset and remarkable influencing skills.
• A curiosity towards corporate travel innovation and a genuine passion for travel.
• Excellence in communication, exceptional problem solving, and teamwork mindset.
• Experience in working in a service-oriented environment with cross-functional collaboration and the ability to cultivate trust with stakeholders.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

What the role is

Assistant Director / Deputy Director, Business Partnership

What you will be working on

As a Branch Head reporting to the Director of Finance, the officer’s responsibilities shall include:

• Lead a team to provide outstanding service delivery in Statutory Reporting, Financial Operations, Cash Management, Grants Administration, Tax and Procurement.
• Partner and guide internal stakeholders on internal financial processes to ensure compliance and seek continuous improvement based on feedback to enhance efficiency.
• Oversee the following areas:

1. Statutory Reporting – audit liaison and timely issuance of group consolidated financial statements.
2. Financial Operations - payments, collections, payroll processing and staff claims.
3. Cash Management – bank reconciliation, bank account management and other banking matters.
4. Grants Administration – claims processing and submission of fund request to funding agencies/ministries.
5. Tax – filing of GST returns and working with tax consultants/IRAS on tax matters relating to overseas attachments.
6. Procurement – provision of advisory and vetting services to procuring Departments to ensure that the activity is executed efficiently and in accordance with Procurement guidelines.
7. Governance and risk management – identify risks and implement controls/action plan to close the gaps.
8. Reporting and returns - timely and accurate reporting/submissions of returns to internal and external stakeholders, including to the Board.

• Ensure effective and efficient service delivery, in compliance with Government Instruction Manuals and standard operating procedures.
• Oversee and coordinate all audit activities related to Branch’s operations.
• Drive mindset of service excellence/transformation to achieve the corporate vision of a High-Performance Organisation.
• Mentor and motivate team members towards achieving professional growth and potential.

What we are looking for

• 8 to 10 years’ working experience in Financial Operations and Statutory Reporting.
• Candidates experienced in manging Government grants and Government Procurement will have an advantage.
• Experienced in leading a medium-sized team for at least 3 years.
• Educational background in Accountancy or Finance would be preferred.
• Candidates who possess relevant Accounting certifications (such as CA, CPA) will have an advantage.
• Strategic and critical thinking with a strong governance mindset.
• Excellent communication skills with the ability to design effective communication strategies and messages to influence and achieve desired organisational outcomes.
• Analytical and meticulous, with good monitoring and resource deployment/organization skills

All new appointments will be offered on contract basis. Your remuneration and appointment will commensurate accordingly with the relevant qualifications and work experience.

Interested candidates, please apply online with your detailed resume and copies of your transcripts at

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html?search-keyword=energy%20market%20authority#/JobDescription/14434652/91f7c252-23c8-1ede-b6f2-ae3d2d25727e

Incomplete applications will not be considered.

Director, Corporate Planning & Business Intelligence

Star Alliance is the world’s leading global airline alliance.

The vision of Star Alliance is to be the leading global alliance for the high value international traveller and the mission of the organisation is to contribute to the long-term profitability of its members beyond their individual capabilities. The Star Alliance headquarters in Singapore, coordinates the global activities of the Alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Director, Corporate Planning & Business Intelligence position is a critical leadership position that reports directly to the Vice President Corporate Strategy, in the Corporate Strategy Business Unit. In this role you will collaborate extensively with leaders and all employees, mostly with our Customer Experience and Digital & Technology heads.

The Director, Corporate Planning & Business Intelligence is a dynamic and strategic role that involves a holistic approach to organizational development, combining financial acumen, technological expertise, and effective leadership skills to drive the company's success. This role involves overseeing planning initiatives, the competitive landscape, managing business intelligence processes, and leveraging data to drive informed decision-making.

Summary of the Opportunity

This is a unique opportunity for highly-skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to the frequent international travellers of our member airlines.

Corporate Planning and Strategic Alignment:

• Develop and analyze various business scenarios to assess potential impacts on the company's performance.
• Recommend proactive measures to navigate different business situations.
• Ensure that all corporate planning activities are aligned with the organization's mission, vision, and values.
• Collaborate with leadership to maintain consistency and coherence in strategic initiatives.
• Engage with key internal and external stakeholders to gather insights and feedback.
• Build relationships that contribute to a comprehensive understanding of the business landscape.
• Establish and monitor key performance indicators (KPIs) to track progress against strategic goals.

Business Intelligence

• Lead the design and implementation of robust business intelligence processes, systems, and tools.
• Champion data-driven decision-making by overseeing the gathering, analysis, and dissemination of actionable insights.
• Establish and maintain best practices for data management, ensuring data accuracy, integrity, and security in collaboration with the Digital and Technology department.
• Implement governance standards to align with data privacy and security regulations.
• Provide regular updates to leadership on the performance of corporate planning and business intelligence functions.
• Build relationships that contribute to a comprehensive understanding of the business landscape.
• Foster a culture of innovation, collaboration, and continuous improvement within the product organization, emphasizing the financial goals of the company.

Your Profile

• A minimum of 8 years work experience in a Corporate Planning & Business Intelligence in a leadership role
• Bachelor’s degree in Business, Finance, Economics, Data Science, or a related field; MBA or relevant advanced degree preferred.
• A substantial track record of leadership experience in corporate planning or strategic management, demonstrating a history of successful strategic initiatives.
• Proven ability to provide strategic leadership, aligning corporate planning activities with overall business objectives.
• Experience in leading and developing high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement.
• Deep understanding of the Airline and Alliances industry, market dynamics, and customer needs.
• Experience or exposure to global business environments, with an understanding of international market trends and regulatory landscapes.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

• Position : Sales Manager/Business Development Manager (Mortar Technology) – Up to $6500
• Location : North - Kranji Loop Working hours : Monday to Friday 8.30am to 5.30pm | Alternate Saturday 8.30am to 1pm
• Salary (commensurate with experience) : Up to $6500 + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits + Transport Allowance/Reimbursement*
• Duration : Permanent
• Industry : Industrial Building Materials Manufacturer

Main Responsibilities:

• Managing and steering existing Dealers and appointment of new Dealers in countries where the company are not represented or do not perform well.
• Conduct direct sales activities in Singapore
• Dealer training and machine demonstrations.
• Developing and/or consolidating brand leadership positions.
• Consolidated and individual sales and gross margins for each brand.
• Annual budgets and long/short-term sales forecasts for brands and ranges.
• Knowledge of the market and the competition.

Requirements:

• Bachelor's degree with at least 5 years of commercial experience in the distribution of similar products through a dealer network.
• Broad knowledge of the market
• Have in-depth knowledge and use of Microsoft Office programs
• Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities

• Review operational risk incidents and assess quality, validitiy and effectiveness of preventive measures put up by APD Offices.
• Manage issues and queries related to HO rules from internal counterparts and providing resolution promptly.
• Lead or support OPG assigned adhoc projects/ initiatives related to enhancement of internal controls or improve efficiency of internal process.
• Handle queries and participate in discussions related to audit and/or regulatory topics in nature.
• Coordinate recovery efforts and execution of drill plans with stakeholders during system incidents.

Requirements

• Minimum of 5 years experience in incident management or a related field.
• Strong understanding of incident management frameworks (e.g., ITIL), root cause analysis methodologies, and risk assessment.
• Proficiency in incident management tools and software.
• Ability to analyze complex situations, conduct in depth reviews and risk assessments, identify critical issues, and propose effective solutions.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders effectively and presenting to senior stakeholders

Position

Vulnerability Management Expert

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities in Singapore.

Team works in Asia and Europe time zones and this role will be aligned primarily to France, UK and SGP working hours. Flexible rotations are allowed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Vulnerability Management Service
• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems, Encryption Solutions: Disk Encryption, File and Folder encryption, Database Audit Monitoring solutions
• Phishing Prevention solutions.

Main responsibilities for this Role

Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management. The individual is supported by platform teams for remediation actions.

The position is pivotal for driving the process with various cross-functional (transverse) IT teams.

Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

Ø Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.

Ø Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.

Ø Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run;

Ø Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool;

Ø Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context;

Ø Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact;

Ø Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.

• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases;

Ø Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities.

Ø Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting;

Ø Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress;

Ø Escalate- discuss and consult- as required to next levels and Management in timely manner;

Ø Provide subject matter expertise for the Vulnerability Management service;

Ø Lead the Penetration testing remediation planning with cross functional teams;

Ø Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams;

Ø Participate in meetings with various stake holders as per the schedules;

Ø Liaise with different teams in different geographical zones;

Ø Propose, plan and execute Service improvements initiatives;

Ø Adhere to different policies set out by the organization;

Ø Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary;

Ø Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities;

Ø Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability;

Ø Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly aligned to Asia and EMEA time zone. However, candidate may have to work outside of work-hours for urgent or critical threat management topic as applicable and as required.
• Flexible work schedule (based on roster) is followed:
• General hours: 10 AM – 7 PM or 11 AM – 8 PM SGT
• Afternoon hours: 12:00 Noon – 9 PM SGT (as per operations needs as required).

Qualifications and Profile

Ø 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.

Ø Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

Ø Professional Certifications (highly preferred)

• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification

Ø Working & hands-on experience in managing Vulnerability Management process;

Ø Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers.

Ø Ability to assess vulnerabilities and prioritize remediation planning;

Ø Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode;

Ø Ability to apply Risk based approach while working on assigned responsibilities;

Ø Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment;

Ø Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same;

Ø Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending;

Ø Experience in working with any BI tools like Power BI etc. to prepare the dashboard;

Ø Knowledge of different domains of Information Security;

Ø Working experience in financial organization is highly preferred;

Ø Excellent in analytical, communication and documentation skills;

Ø Ability to organize work and be able to priories work as per the Operation’s needs;

Ø Must have strong understanding of ITIL processes and comfortable working in process-oriented environment;

Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision;

Ø Should have time management skills and able to manage work in fast moving environment;

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Reports to: Fleet Manager

Job Discription:

§ Monitor assigned vessel’s technical operation and maintenance.

§ Monitor performance through monthly return reports / vessel inspections and maintain optimum maintenance levels

§ Monitor and establish reasons for excessive/unusual wear and tear and develop means to control/rectify same, through consultation with Technical Manager.

§ Monitor technical performance of vessels and monitor consumption of spares/ luboil and bunkers to ensure these are not caused by poor condition of vessel.

§ Liaise with Marine Superintendent, Master or Chief Engineer on the vessel’s maintenance programme and on operational matters.

§ Ensure that all forms are filled in correctly and filed onboard / sent to the office.

§ Inspect vessel’s under his charge at intervals of not more than six months(-/+ 1 months). A vessel inspection checklist shall be used as guidance.

§ Provide detailed operating budgets for maintenance dry-docking and special survey

§ Prepare monthly report on vessel’s budgeted and actual expenditure and submit/report to Technical Manager on same. Initiate follow-up action where possible, to contain costs within budgeted parameters

§ Check all bills for repairs/luboils/spares/stores and keep verification of same through shipboard record of supplies/consumption. Maintain current data on costs obtained from various sources, in-cooperation with Procurement department.

§ Control volume and prepare specifications for repairs given to outside workshops/repairers and organize supplies of repair equipment. Provide feedback on purchases and encourage ship staff to tackle same onboard.

§ Draw timely attention of principals to areas where costs might be expected and which are additional to the budget.

§ Advise the ships under control on the budget as well as the actual cost for the technical items. Reduce costs by motivating the ship’s staff, improving cost awareness by regularly advising them on cost of stores and spares ordered.

§ Monitor survey cycles, statutory survey requirements.

§ Maintain validity of class, international, national and specific certificates. Plan regular and special surveys/repairs/dry-docking in advance with max time and cost benefits for each vessel.

§ Keep up to date on requirements/changes in statutory/class rules/development and other regulations. Attend to matters for registration reflagging, selling and buying as per flag requirements.

§ Ensure that safety and pollution control (ISM) priority becomes part of all aspects of shipboard management.

§ Ship staff to be continuously updated/instructed/advised/follow up on implementation of same in co-ordination with Technical Manager and Marine Department.

§ During inspection, to review effectiveness of company’s ISM system and to discuss with Master on its implementation.

Job Requirements:

· With at least three years’ experience of chief engineer on oil tanker or LPG.

· With capability of supervising, managing and guiding the ship maintenance affairs relating to LPG and be familiar with relevant laws, regulations and conventions.

· Working Experience in related shore-based position will be an advantage.

· With strong organization and coordination ability.

· With good English language skills, both speaking and writing.

· Strong sense of responsibility, initiative, integrity, and professionalism.

Responsibilities:

• Contract Management: Draft, vet and scrutinize contract agreements.
• Handle contractual disputes and write dispute letters.
• Review tender conditions of contracts.
• Handle insurance claims and quotations.
• Prepare tender documents.
• Any other duties assigned from time to time.

Requirements:

• Possess at least a Diploma or Degree in Building/ Construction Management/ Quantity Surveying.
• At least 5 years of working experience in the construction industry or related field is required for this position.
• Able to work independently and possess good interpersonal skills.
• Good communication skills both written and verbal.
• Has a good safety mindset and displays good WSH behaviour.

Please indicate your current and expected salary.

Due to the volume of applications we receive, we seek your understanding that only shortlisted candidates will be notified.

Responsibilities:

• Co-ordinate between client requirement and needs.
• Project Budgeting, quotation and other admin work needed.
• Onsite co-ordination with supervisor with job scope requirement.
• Tendering of project whenever needed.
• Any other adhoc duties as assigned.

Requirements:

• Minimum Diploma in Engineering or related discipline.
• 2-3 years of related experience.
• Familiar with M&E code of practise and basic knowledge for ACMV.

• Position: Project Coordinator (Electrical & Electronics /Lift Installation) – Up to $4500
• Location: Island-wide
• Working hours: Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience): Up to $4500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Electronics Engineering

Main Responsibilities:

• Site inspection before installation of lifts
• Meetings with main contractor
• Site safety meeting and submission of safety documentation before start of work.
• Ordering of fire rated door and arrangement of TUV SUD inspection.
• Preparation of lift operation manual, hand over certificate, keys before handing over of lifts to
• customers
• Ability to read and understand plans and drawings and some electrical background.

Requirements:

• Minimum of Diploma in electrical or electronics engineering with minimum 2 years of experience in site project co-ordination work
• Able to read Electronic/Electrical Charger circuit diagram; Ability to read and understand plans and drawings and some electrical background

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

-To be good in autocad and take off quantities

-To be able to speak with clients and understand the engineering principles well

-To be able to do progressive claims and reports

-To be good with MS Office

-To possess Engineering degree from either of the following: https://www1.bca.gov.sg/docs/default-source/docs-corp-regulatory/building-control/list-of-universities-for-resident-engineer.pdf OR https://www.peb.gov.sg/Downloads/PE%20(Approved%20Qualifications)%20Notification%202009.pdf

-\

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Attracting new clients by innovating and overseeing the sales process for the business
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offer solutions to their problems
• Identifying and researching opportunities that come up in new and existing markets
• Maintaining client activities in CRM
• Developing and presenting proposals customized for each clients specific business needs
• Ensuring excellent customer service through regular client follow up
• Developing rapport with key decision makers
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully commited to faciliting patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organisations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.

Job Description

As Project Manager, Government Affairs, the candidate will advance and achieve APACMed’s policy objectives in Asia Pacific by developing and executing advocacy initiatives and providing ongoing analysis of country policy updates on localisation, ESG, and related topics.

Working closely with internal and external stakeholders, the candidate will serve as project lead for selected Government Affairs workstreams in Asia Pacific markets. This position reports to Head, Government Affairs.

Responsibilities:

Committee Agenda and Workstream Leadership:

• Support the Govt Affairs committee’s agenda and lead designated workstreams under the committee’s purview.
• Work with the Head of Govt Affairs to develop comprehensive project scopes, define objectives and strategize plans for effective execution.

Advocacy and Policy Development:

• Support advocacy related to local and international regulations affecting the medical devices and diagnostics industry in Asia Pacific markets.
• Develop well-informed policy options for consideration by APACMed members.
• Liaise with internal and external stakeholders to gather insights and feedback on proposed policies.

Relationship Building:

• Foster and maintain key relationships with internal association members, policymakers, embassies, chambers of commerce, local industry associations, NGOs, policy advisors, WHO, and other relevant stakeholders.
• Collaborate with these stakeholders to align interests and support APACMed priorities.

Resource Material Development:

• Assist in drafting policy advocacy communications, webinars, press releases, and white papers.
• Ensure that materials are clear, concise, and aligned with the organization's messaging and goals.

Event Organization:

• Plan and execute workshops, educational events, and engagements on priority policy topics.
• Manage all aspects of event organization, including selecting discussion topics, securing speakers, managing sponsors, handling logistics, and developing marketing collaterals.
• Create post-event reports that highlight recommendations and key takeaways for continuous improvement.

Industry Trends Monitoring:

• Stay updated on key industry trends and emerging issues in the medical devices and diagnostics sector.
• Conduct primary and secondary research to gather relevant data and insights.
• Analyze policy issues and assess their potential impact on the industry.

Desired Skills and Experience:

• Excellent analytical, organisational and negotiation skills
• Strong ability to synthesis, interpret and present data and insights for different audiences
• Strong project management skills
• Outstanding oral, written and presentation skills
• Working knowledge of healthcare and/or medical technology industry
• Ability to establish and maintain strong working relationships with diverse groups of people
• Ability to effectively communicate complex policy issues and their analysis to various stakeholders.
• Excellent written and spoken English

Qualifications:

• 5-8 years of professional experience in a field related to government policy/advocacy or healthcare policy, public health, ESG.
• Advanced degree in public policy, public health, health economics, law or other relevant discipline required
• Experience in a regional role in Asia Pacific and experience in the medical technology industry is advantageous

Working for an industry association such as APACMed offers unique opportunities to work closely with senior leadership from some of the world’s largest medical technology cokmpnies, and a variety of partners and stakeholders across the ecosystem. The position offers exceptional industry networking opportunities and the role is highly visible.

Key Responsibilities and Tasks

The Project Principal Consultant works for customers covered by a long-term post-sales engagement. An engagement is a collaborative relationship between a customer and individual resources or teams with a specific mandate based on a defined contract.

The aim of this role is to support a long-term engagement between the customer and SAP. The engagement will cover the enterprise-wide adoption, consumption and operation of SAP centric solutions.

Based on a strong organization and peer network combined with a sound understanding of the customer the Project Principal Consultant manages relevant activities to pro-actively support customer initiatives in complex environments and solution usage to ensure adoption and consumption. Project Principal Consultant are often part of front office teams in an advisory role.

Customer Understanding and Situation Analysis

• Analyze current customer situation, maturity of SAP solution operations usage, and IT service delivery
• Understand the strategic direction of the customer and the industry sector the customer is operating in
• Watch SAP innovation, the market and technology development to identify innovation potential for the customer

Engagement Setup

• Align and refine the scope of the engagement with the customer
• Define and agree with customer on engagement roadmap, innovation roadmap, adoption targets, engagement focus areas, and high-level delivery plan
• Drive agreement on goals and Key Performance Indicators (KPI) for the engagement with the customer
• Define initial action and service plan with the customer as the starting point for the engagement

Engagement Governance

• Align with account team to define and position collaborative service offerings from SAP
• Align with other internal stakeholders as required
• Facilitate executive meetings, provides an overview of the engagement contribution to demonstrate the value delivered
• Manage engagement performance regarding delivery standards and KPIs

Engagement Development

• Within own area of responsibility identify opportunities at the customer and create a value proposition
• Drive customer retention and Premium Engagement contract renewals
• Drive positioning of SAP's strategic initiatives and focus topics to the customer

Customer Relationship Management

• Establish a trusted relationship with customer
• Own the communication for all engagement related topics between the customer's organization and SAP during the engagement lifecycle
• Capture customer experience (reference calls, videos, success stories, etc.)

Engagement Management and Planning

• Own and manage the customer entitlement while adhering to entitlement or contract guidelines
• Know relevant SAP delivery portfolio for accelerating adoption and maximizing the customer value whilst supporting SAP delivery efficiency
• Define and align a long-term engagement plan based on customer’s projects and top issues

Anticipation and Identification of Risks and Top Issues

• Identify and assess potential issues and risks related to SAP solutions, and associated business processes and customer initiatives
• Provide advice on issue resolution or risk mitigation
• Create an action plan for root-cause analysis and resolution of the customer's issues and top issues.
• Prepare executive briefing to provide background and status on high profile customer top issue(s)

Escalation Management for Critical Situations

• Understand and judge importance of all issues raised, and recommendations given to the customer
• Condense issues to top issues and ensure resolution thereof according to engagement deliverables
• Escalate and manage critical situations to SAP and customer top management when required
• Identify churn or maintenance at risk situations and coordinate measures to reestablish customer's trust in SAP

Engagement Delivery

• Manage execution of the engagement plan by aligning, scheduling, scoping, ordering and supporting the delivery of Premium Engagement services
• Follow up service deliveries to ensure value realization and visibility of value delivered to customer

Documentation and Reporting of Engagement Status, Action and Value

• Regularly report the status of engagement deliverables, accomplishments and value to the customer
• Ensure up-to-date customer information and status is captured in respective systems

Promote Most Relevant Supporting SAP Processes and Tools

• Promote Cloud Application Lifecycle Management (CALM) for Service, SAP for Me, SAP.COM, SAP Help, SAP One Support Launchpad, and others if applicable
• Instruct customer on SAP's Support processes to drive efficient incident resolution

Training and Mentoring Tasks

• Review and participate when needed in presentations given to the customer senior management
• Give input on functional and personal skills training plan to other colleagues in the engagement

Internal Feedback

• Leverage existing channels to provide input to the SAP organization to optimize solutions or offerings
• Provide feedback to processes and highlight improvement potential for SAP engagements

Experience and Educational Requirements

• Can effectively resolve or drive resolution in a structured manner for problems that require the creation of new and innovative approaches
• Understands enterprises of larger size and their solution landscape and contributes to the solution of critical customer issues
• Has a very good understanding of the SAP technology, solutions and services
• Has an excellent understanding of SAP tools and processes
• Has an advanced understanding of cloud delivery principles and methodologies, including but not limited to SAP Activate

Education

• Bachelor's degree in Computer Science, Science, Mathematics, Engineering or similar

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).