• Ensure quality of IT services through management of service levels and recommending service improvement initiatives
• Establish policies and procedures designed to ensure consistent high service performance in service delivery as well as total client experience based on the following practices:

o Availability Management

o Capacity and Performance Management

o Change Management

o Incident Management

o IT Asset Management

o Monitoring and Event Management

o Problem Management

o Release Management

o Service Catalog Management

o Service Continuity Management

o Service Configuration Management

o Service Design

o Service Desk

o Service Level Management

o Service Request Management

o Service Validation and Testing

• Identify and analyze issues that prevent delivery of high-quality service to end-users and implement remediation and preventive actions using Six Sigma concepts and other best practices.
• Provide functional, technical and process leadership on Service Delivery management by leveraging the result of customer feedback analysis performed, Customer Satisfaction Index (CSI) and other analytical tools designed to measure customer satisfaction to improve client retention.
• Providing monthly service performance status report and review
• Conduct monthly, quarterly, and annual business reviews to determine improvements and adjustments in policies and/or processes as necessary.

Why GFC?:

- Training & Support Provided – We ensure that you’re given opportunities to succeed

- Expected on target earnings: S$80,000 ++

- Career Advancement Opportunities

- Quarterly Team-Building Initiatives

- Close-Knit Environment

- Located at CBD, minutes away from Raffles Place & Telok Ayer MRT

- Opportunity to work with a diverse team

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Role Overview:

You will be working as part of our successful and growing Business Development Team to help in our sales efforts and finding new clients for our financial advisory services. This is a sales role that will require a hungry and focused individual who is able to seek out new opportunities, network at expat events in Singapore and assist our Financial Advisors in linking up with potential new leads. To succeed in this role, you will need the drive for personal excellence and success plus the great ambition to achieve.

Job Responsibilities:

· Developing new business opportunities to enable access to a greater customer base

· Arrange appointment for the prospect to meet with one of our qualified financial advisors

· Attending events to find potential leads

· Following up on leads to make advisor / client appointments

· Working closely with the financial advisors to understand the company’s products and promote their services

· Work closely with the admin team to ensure client records are up to date

Job Requirements:

· Bachelor's Degree in any field, preferably in Finance and Banking

· 2+ years of industry-related business development experience preferable

· Proficient in English

· Excellent communication and presentation skills

· Results driven persistent and good time management skills

· Hunger for success and to exceed targets

· Excellent interpersonal management skills

· Capital Markets and Financial Advisory Services experience is preferred, but training and courses will be provided if required

GFC is an equal opportunity employer and we value diversity at our company. We do not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

We regret to inform that only shortlisted candidates will be contacted.

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job Highlights

• Immediate Vacancy
• Incentives and Allowances
• Career Advancement

Job Responsibilities:

• Acquire and manage new accounts
• Coordination with drivers, ensuring clients' order(s) are delivered on time
• Work closely with the team to provide appropriate support, to maintain and gain business in line with business strategy
• Carry out joint and solo visits to new and existing customers to follow up on their accounts
• Keep abreast of industry updates and policies
• Prepare invoices and follow up on clients' account, to ensure the accounts are up to date
• To perform standby duties after office hours and attend to clients calls
• To oversee works carried out by contractors / drivers
• Ability to resolves issues and risk
• Handle ad hoc reporting requests

Requirement:

• Preferably experience in petroleum industry
• Able to work with minimum supervision
• Positive attitude, good interpersonal skills and a team player
• Results oriented personnel who have demonstrated good track record in handling account management
• Possess own vehicle will be an added advantage

about the company

Our client, one of the largest insurance players in the Asia pacific market, offers a wide range of services.

about the job

In this position as a Business Development Manager, you will be in-charge for Marine Hull portfolio and involved in helping to achieve and grow the overall target set by the organisation.
The ideal incumbent will be expected to identify and develop potential business areas and maintain professional relationships with existing and potential customers.

In order to be successful, you will be required to review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with internal stakeholders.

skills & experience required

• 3+ years experience in Business Development or Underwriting with focus on Marine Insurance
• Strong technical Knowledge in Marine underwriting and risk management
• Excellent relationship building skill and strong business acumen
• Excellent communication and interpersonal skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Description

• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers.
• Ensure all call activities are conducted in line to the quality standard.
• Update customer information in the database.

Job Requirement

• Minimum O levels / N level / Nitec or equivalent.
• Strong communication skills.
• Persuasive and highly motivated to make sales.
• Sales driven and possess can-do attitude.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

The AWS Infrastructure Global Expansion team is seeking a Global Expansion Manager. In this role you will help project manage and problem solve for a number of initiatives related to geographic expansion, including new country corporate entity strategy, driving legal and tax research, coordinating strategies with other expansion teams, and contributing to the process for local financial system setups.

Our Global Expansion Managers have; project management experience, strong judgment, a disposition toward continuous learning, and a passion for understanding the details.

Your role responsibilities include:

• Lead and advise a set of cross-functional teams, including legal, tax, accounting, treasury, infrastructure, sales and product teams, to drive the global expansion of AWS
• Execute multiple time-sensitive, large-scale projects to meet business objectives in defined project timeframes
• Identify, drive, and develop best practices, efficiencies, and project workflows
• Own project management and problem solving for compliance and risk related issues

Requirements:

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience in complex problem solving, and working in a tight schedule environment

• Working days: 5.5 days
• Working hours: Mon - Fri 8.15am - 5.15pm , Sat 8.15am - 1pm
• Salary: $2500 - $3000 + Allowances
• Location: Tuas South Street (Company Transport from Boon Lay MRT)

Requirements:

• Prefer Workplace Safety & Health (WSHO) certificate or relevant certification.
• Possess own motorcycle.

Responsibilities:

• Prepare safety document (RA, MS, SWP, FPP).
• Arrange SIC.
• Renew OSHAH.
• Submission of document to relevant authorities.
• Site survey, coordination, and meeting.
• Support Workplace safety matter at job site and perform relevant duties as and when assigned by the superior.
• Maintain proper records and documents required by the relevant authority.
• HDB, MOM matter.
• Lifting gear renewal.
• Dormitory matter and house keeping.
• Other ad-hoc duties.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Business Integrity team has a strong user focus and a dedication to technical excellence. We aim to meet our users’ needs with reliable and high-performing platforms and services. We are looking for strong machine learning engineers who are excited to grow their business understanding, build highly scalable machine learning models, and partner across disciplines with global teams, in pursuit of excellence. Given the fast growth of TikTok in the world, we are working on building a next-generation content understanding system for TikTok monetization. We are seeking machine learning engineers at all levels experienced in machine learning, which can help us create an ecosystem that rewards high quality user experience and advertiser value.

Responsibilities:

1. Be responsible for content understanding of commercial products, such as ads, e-commerce, short video, and live streaming.

2. Be responsible for data mining, feature engineering, and building scalable machine learning models to establish monetization ecology.

3. Optimize computational efficiency and improve stability of machine learning models to deal with billion scale business data.

4. Based on business data, explore and implement various cutting-edge technologies, such as pre-training, self-supervised learning, few-shot learning, etc.

5. Explore state-of-the-art AIGC techniques and build a new generation of AIGC-based monetization ecology systems.

Qualifications

1. Bachelor's degree or above, majoring in Computer Science, Computer Engineering, Electrical Engineering, or other related fields.

2. Have a solid foundation with common machine learning related techniques and algorithms (e.g. classification, clustering, regression, etc.). Be proficient with at least one deep learning framework (e.g. PyTorch,TensorFlow).

3. Related experience in at least one of the following areas

- Be familiar with computer vision related tasks. Have rich experience in at least one aspect, such as image/video classification, object detection, image/video retrieval, OCR, image segmentation, etc.

- Be familiar with NLP-related tasks. Have experience in at least one aspect, such as text classification, semantic analysis, sentiment analysis, NER, etc.

- Be familiar with audio-related tasks. Have experience in at least one aspect, such as ASR, AED, LID, etc.

- Be familiar with multimodal machine learning, large-scale multimodal pre-training, etc.

- Be familiar with the theory and application of graph networks, knowledge graphs, and have relevant experience.

- Be familiar with model acceleration techniques such as pruning, quantization, distillation, etc.; Have relevant experience in deploying models using frameworks such as TensorRT.

4. Solid programming foundation. Be familiar with basic data structures and algorithms.

5. Have excellent analytical and problem-solving skills, logical thinking skills, communication and collaboration skills. Maintain curiosity about new things, and have a strong sense of responsibility, integrity and reliability.

6. Having published papers in top AI conferences or journals (CVPR, ICCV, ECCV, TPAMI, IJCV, ICML, NeurIPS, ICLR, ACL, EMNLP, NAACL, etc.) is a plus.

7. Being familiar with generative models is a plus, such as GPT, Stable Diffusion, etc.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Responsible for all project execution matters, from contract award until delivery of goods.
• Handle the execution of projects in the areas of engineering, procurement, fabrication, installation, testing and commissioning.
• Main point of contact for the project (initiate, check, confirm, decide, instruct, expedite, follow-up).
• Manage technical/commercial reviews, clarifications with various internal departments, suppliers and local / international customers.

Requirements:

• Degree in Chemical/Mechanical Engineering.
• At least 5 years of project management experience in EPC environment.
• Good knowledge in process plant design and process plant management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Manage project groups, technicians and provide activities and guidance on utility process, design, and construction.
• Assist on the design of utilities diversion route, supporting structure and other required structure.
• Work closely with approved subcontractor for any services diversion works.
• Identify and resolve system failures and perform on preventative maintenance.

Requirements:

• Diploma in Civil Engineering
• RES with EMA/SPPG
• At least 5 years of construction supervision/project coordination experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Responsibilities:

• Identify and cultivate new business opportunities within the fund management sector.
• Build and maintain strong relationships with institutional investors, high-net-worth individuals, and other potential clients.
• Develop and implement strategic business development plans to achieve revenue targets and expand market share.
• Collaborate with the investment team to understand fund strategies and effectively communicate them to clients.
• Stay updated on market trends, competitor activities, and industry regulations to provide valuable insights.

Job Requirements:

• Bachelor's degree in Accounting, Finance, Business, or related field. Master's degree is a plus.
• Proven experience in business or project development within the fund management or financial services industry.
• Strong understanding of investment products, market dynamics, and client needs.
• Excellent communication and interpersonal skills, with the ability to convey complex investment concepts to clients and team members.
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-driven with a track record of meeting and exceeding sales targets.
• Strong verbal and written communication skills in English and Mandarin in order to liaise with Mandarin speaking counterparties.

Main Responsibilities

• Ensure all counterparts are entered and updated in system for timely arrangement of hire payments
• Review and post invoices for freight promptly upon completion of loading of cargoes. Forward invoices to charterers and follows up for receipt of timely remittance
• Interact and coordinate on a daily basis with members of the operations and trading team on any issues arising especially on collections
• Ensure cash is applied correctly
• Update the daily cash log for wire transfers used and cash receipts. Code cash receipts with counterparty information for postings
• Process disbursement account advances requested by vessel operators
• Review, reconcile, and record vessel disbursement accounts. Re-bills vessel/voyages related owner/charterer items as needed and facilitates timely settlement with port agents
• Receive, reconcile, and settle invoices for broker commission. Settles same with brokers on a timely basis following freight group policies
• Handle bunker invoices and miscellaneous invoices with settlements pending and create timely wire transfer request for settlement with counterparties.
• Review and post periodic hire statements for sub-time-chartered vessels, which may include performance claims, off-hires, interim/final hold cleaning, cables/victuals/representation, owner items, etc. Forwards invoices to charterers and follows up for receipt of timely remittances
• Review accounts receivable and vendor aging reports daily, paying close attention to the collection of funds due and following up promptly as required
• Close vessel files timely within 90-day window of redelivery settling all aspects of the voyage and any/all outstanding hire
• Assisting in providing documentation to the reporting division to support annual audit across the entire platform

Requirements

· Polytechnic /Diploma in accountancy or LCCI diploma in accountancy or equivalent

· 1 - 3 years related experience is preferred

· Proficiency with MS Word, Excel, IMOS accounting software preferred

· Fresh graduates are welcome to apply

· Strong practical accounting knowledge and skills

· Strong attention to detail, including precise accuracy of data entry

· Detailed follow-through abilities and strong documentation skills

· Ability to work independently, effectively prioritize multiple tasks and meet multiple deadlines

· Excellent verbal and written communication skills

Benefits

· Annual leave

· Medical insurance

· Performance bonus

We regret that only shortlisted candidates will be contacted.

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Site Safety cum Project Coordinator

Working days: 5.5 days
Working hours: Mon - Fri 8.15am - 5.15pm , Sat 8.15am - 1pm
Salary: $2500 - $3000
Location: Tuas South (Company Transport from Boon Lay MRT)

Requirements:

• Workplace Safety & Health (WSHO) certificate or relevant certification.
• Class 2 driving license.

Responsibilities:

• Prepare safety document (RA, MS, SWP, FPP).
• Arrange SIC.
• Renew OSHAH.
• Submission of document to relevant authorities.
• Site survey, coordination, and meeting.
• Support Workplace safety matter at job site and perform relevant duties as and when assigned by the superior.
• Maintain proper records and documents required by the relevant authority.
• HDB, MOM matter.
• Lifting gear renewal.
• Dormitory matter and house keeping.
• Other ad-hoc duties.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Business Development Executive

• $2,400 - $3,000 + Allowances + Comm
• 5 Days : Mon-Fri 9am-6pm
• Ang Mo Kio

Responsibilities:

• Actively develop new client relationships in the SME arena
• Acquire prospective clients through cold-calling and referrals
• Provide prudent financial solutions for clients thorough an understanding of their financial requirements
• Engage and cultivate long term working relationships with clients and business partners on pending funding applications
• Ensure proper advisory procedures and documentation while adhering to the company’s policies and internal processes
• Products include business loans, commercial property loans, trade financing, home loans, and more.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are currently assisting our client, part of a global technology, defence and engineering group, look for a Project Manager (Radio Communication Systems).

Responsibilities

• Collaborate with diverse internal and external stakeholders to understand project requirements, expectations, and constraints
• Foster effective communication and alignment between different teams and departments involved in the project
• Lead a team of resources to successfully deliver technology projects related to walkie-talkie communication systems
• Set clear goals and expectations, ensuring adherence to project timelines and budgets
• Take ownership of financial management and reporting for the project
• Optimize processes to ensure cost-effectiveness and efficiency in project execution
• Negotiate with customers to address concerns, overcome obstacles, and ensure customer satisfaction
• Source vendors when required, negotiate pricing, and manage vendor relationships throughout the project lifecycle
• Demonstrate experience in managing external vendors and conducting successful commercial negotiations
• Ensure vendors meet project requirements and deliverables according to agreed-upon timelines
• Exhibit strong financial and people leadership skills
• Motivate and guide the project team towards successful project outcomes

Requirements

• Minimum 5 years project delivery and client relationship management in a technology environment
• Proven track record of successfully delivering technology projects, preferably in the field of communication systems
• Certifications in Project Management (PMP) would be beneficial to performing this role

Job Descriptions:

The roles and responsibility have been described as follows:

1. 70% of new/enhanced services (Apps/products) to be deployed to Service Desk via Service Portfolio process

1. To document every service planned and operated by Service desk.
2. To ensure that every new service runs through a set of standardized activities and procedures for service delivery and support, and to ensure it is documented and provided to the relevant management processes.
3. To review every service and their design packages at regular intervals.
4. To review every service within the Continual Service Improvement Process
5. To provide an information base for a service catalogue through the service portfolio.
6. 20% in operations in terms of training or back up Operation Analyst when he/she is on leave.
7. 10% admin – license count for O365/Service now, monthly-end accrual (on rotational basis).
8. May be required to perform other duties as assigned.

Requirement:

• Bachelor's degree or equivalent in Computer Science or related discipline.
• Preferably with minimum 3 – 5 years of work experience especially in application support
• Preferably have Analytical Skills; Planning & Organizing Skills; Project Management Skills; Interpersonal Skills; Accuracy & Attention to Detail
• Preferably have practical knowledge in using Microsoft Office, particularly in Power BI
• Preferably have practical experience in implementing LEAN, AGILE and Design Thinking
• Preferably have practical experience in implementing Robotic Process Automation (RPA)

• Responsible for assisting the HR team with general HR administrative work.
• In charge of the travel arrangements for the management team.

Requirements:

• Degree in Business Administration or equivalent
• At least 2 years of experience in office management procedures and travel management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Manage, organize and maintain documents and records using an efficient filing system.
• Perform daily administrative tasks, such as answering phone calls.
• Provide administrative and secretarial support to the Project Manager.
• Assist Engineers with compiling and submitting project-related documents.
• Schedule and attend meetings, record minutes, and distribute them.

Requirements:

• Minimum “O” Level or above.
• At least 2 years of administrative experience.
• Experience in LTA Project.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

​Roles & Responsibilities

Product Strategy and Vision:

• Develop and communicate a clear product vision and strategy
• Collaborate with cross-functional teams to understand business requirements and translate them into actionable product initiatives.

Roadmap Planning:

• Create and manage a comprehensive product roadmap, prioritizing features and enhancements based on business impact and stakeholder needs.
• Drive the execution of the product roadmap, ensuring timely delivery of high-quality solutions.

Stakeholder Collaboration:

• Engage with key stakeholders, including supply chain operations, IT, and executive leadership, to gather insights, feedback, thus identifying strategic opportunities in alignment with our business objectives.
• Build strong relationships with internal and external partners to enhance collaboration and drive successful product outcomes.

Cross-Functional Leadership:

• Lead cross-functional teams, including developers, designers, and data analysts, fostering a collaborative environment that encourages innovation and excellence.
• Provide guidance on technical aspects, ensuring alignment with supply chain requirements and IT best practices.

Product Lifecycle Management:

• Lead the implementation of digital products, including Supply Chain Management Software TMS, WMS and other relevant technologies
• Oversee the entire product lifecycle, from ideation and development to launch and ongoing optimization.
• Including the ability to prioritise key product features in the roadmap, based on business impact and value, especially with the “minimum viable product” iterative development mindset.

Education and Training

• Adoption of successful product implementation with internal training and education,
• deployment planning, sustain and support on ongoing basis.

Risk Management:

• Identify potential risks and challenges associated with product development and implement mitigation strategies.
• Stay informed about industry trends and emerging technologies to proactively address challenges and capitalize on opportunities.

REQUIREMENTS:

• Bachelor's Degree in Business/Supply Chain Management, IT or a related field.
• Prior knowledge and minimum 8 years of proven experience in product management with a focus on supply chain and IT solutions.
• Candidates from solutions providers, e-commerce and/or consulting environments can be considered.
• Possess a strong understanding of the end-to-end (E2E) supply chain processes, technology trends and industry best practices.
• Experience in product management with the ability to integrate technical solutions into an
• operational environment to ensure a sustainable solution.
• Demonstrated leadership in driving successful product outcomes, from concept to implementation.
• Cross-disciplinary understanding of business functions (such as logistics, warehouse, fulfillment, accounting/ finance)
• Excellent organizational, problem-solving, analytical mindset and skills, with the ability to convert analysis into business insights for decision making.
• Strong interpersonal and communication skills to engage with stakeholders from different hierarchy levels with the ability to drive achievement of objectives.
• Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
• Logical thinker and problem solver with analytical mindset and proficiency in data analysis tools and business intelligence.
• Familiarity with emerging technologies such as DevOps, blockchain, IoT, and AI in the context of supply chain management.
• Technical abilities – Good understanding on Analytical tools (SQL, Python), Product management tools (Jira, Confluence and Atlas), Design and ideation (Canvas, Figma) and DevOps tools like Bitbucket/ GitHub

Please contact Devin Eng at [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

Role: PMO cum Business Analyst for SWIFT ISO20022

Type: Permanent Role

Location: Singapore

Language requirement: Due to project need, candidate must be able to communicate in Japanese with Japanese speaking stakeholders.

PMO

Responsibility includes planning, executing, and monitoring the project, and working with internal and Head Office stakeholders

Creating reporting and presentations to support updates and progress

Lead and facilitate discussions and meetings effectively

uild and enhance professional relationships with all stakeholders, including vendors

BA - Process Design:

Perform AsIs business analysis on the banks operation regarding SWIFT ISO20022 project

Identify issues and areas for possible improvements

Propose the ToBe operation

Engagement with operation users, capture operation requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality

Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions

Play a consultant role to operation to think out of the box to find new solutions to old problems

Support operations in providing cost effective/practical solutions that meet their digital strategies

Liaise with business and IT stakeholders, and end users to clarify requirements, prepare detailed user stories / functional specification document for software product development.

Construct business requirement document from business stakeholders that will be understood by business and technology teams

Project reporting:

Track all project deliverables, identify dependencies, risks and issues and escalate to the project manager.

Provide regular updates to the project manager and managements

Qualification

Proven record of PMO/business analysis experience in system implementation projects in Banking domain

Knowledge of ISO20022 payment standard and SWIFT messages

Minimum 3 - 5 years of relevant experience within a related banking processing operation support/business analyst function

Experience with application development/systems implementation and improvement

Strong numerical, analytical, critical thinking and problem-solving skills.

Excellent client-facing, strong & effective communication skills, good interpersonal skills

• Utilizing digital tools to generate quotes for Employee Benefits insurance received through our online portal.
• In charge of overseeing the renewal process for policies and providing quotations for new businesses.
• Maintain positive relationships with insurers to secure the best quotes for both renewals and new business initiatives.
• Conducting premium and benefits comparisons by analyzing obtained data to propose solutions to clients.

Requirements:

• BCP/PGI/ComGI and HI certified.
• Diploma and above
• At least 3 years of insurance broking experience in Employee Benefits.
• Proficient in MS Excel (Pivot Table & V-Lookup), PowerPoint and Word.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

JOB PURPOSE:

The Business Operations Administrator is primarily responsible for the expeditious execution of all goods return requests submitted in a professional manner and in full compliance with stated Company policies and procedures.

PRINCIPAL ACCOUNTABILITIES:

1) Ensure the effective daily operation of RMA by systematically vetting all RMA request, coordinating approval and facilitating the issue of credit notes to Customer(s) once Return(s) are received in good order by APDC

2) Provide support to sales team and APDC in coordinating ACR and Stop Shipment/Refusal processes

3) Provide effective support to corporate departments ~ Product Marketing and Asset Management in coordinating the return of inventory to suppliers and Future entities due to quality issues, stock rotation etc.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

Primary

1) Return Merchandize Authorization (RMA)

Manage the effective daily parts return process by:

i) Review all RMA requests submitted to ensure they are valid and supported by proper documentation before recommending approval or rejection consistent with the Company’s policy and procedure

ii) Coordinate with all relevant Corporate department – PM, Asset, Logistics, Credit and Sales to ensure all Non-Quality RMA request(s) are valid & supported by relevant Offset and Replacement CBO (where applicable) as stipulated in the Company’s RMA policy and procedure

iii) Coordinate closely with the Quality Process Department (QPD) to ensure all Quality related RMA request(s) due to the specific quality issue are valid and supported by proper Customer(s) / Supplier(s) Corrective Action Report (CAR)

iv) Follow up on all OPEN RMA request for response within five(5) working days. Acknowledge approval or rejection to requestor within this same window.

v) Closure of RMA/RTV Discrepancy for customer credit purpose, while the RMA to be put on hold for RTV process.

vi) Reply to all email queries in the RMA department generic mailbox, and ensure proper filing management of all completed RMA.

Secondary

ACR & Stop Shipment

i) Follow up with Sales Team and update APDC on ACR and Stop Shipment’s disposition.

ii) Ensuring replacement order loaded before arranging Refusal or RMA. Also ensure closure of RMA refusal for credit purpose only.

iii) Update ACR report daily and ensuring ACR are not pending more than two(2) working days.

Return to Vendor (RTV)

i) Provide effective support to internal departments ~ Product Marketing and Asset Management to coordinate the return of inventory to the vendors due to stock purging, stock rotation or quality issues by:-

ii) Retrieve CF# from RTV System and forward to Asset Team for qty confirmation before releasing for returns. Gather relevant details complete the necessary paperwork and coordinate with the distribution center to effect shipment back to the vendor.

iii) Prepare Debit Note and submit completed RTV documents to the Finance department for issuance of debit notes to the vendor.

iv) Retrieved DESC report from system. Follow up on RMA RTV issues and unresolved ‘Bad’ returns with AM and branches. Weekly updating of DESC log to AM and APDC to highlight such discrepancy.

Ad-Hoc Request

i) Back-up for Senior or Supervisor Business Operations whenever they are indispose or out of office.

CREDENTIALS:

QUALIFICATIONS

Minimum Requirements: GCE “O” Level or equivalent.

EXPERIENCES

At least 2 years of experience in post sales warranty service and/or RMA capacity

Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)

Responsibilities

Custodian of Learning Policy

• Review and ensure that learning policies and SOPs are kept relevant
• Ensure governance across the enterprise including our global offices

Training program management, curriculum design and review

• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition
• Source and recommend appropriate programs to meet the changing needs of the business, enterprise and industry

Learning operations efficiency and reporting

• Supervise and ensure operations efficiency, data accuracy, analytics and ensuring regular management reporting cadence to Business Leaders, CHRO and Head TMOD
• Support learning administration and operations when required

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Supervisory

• Monitor performance, provide guidance and develop Learning Operation team

Requirements

• Degree in Business, HR or related discipline
• At least 10 years’ experience in training
• Confident communicator, effective in both written and oral communications
• Experience in dealing with Business Leaders
• Possess in-depth experience with SAP-SuccessFactor Learning Management System
• A team player with positive and mature attitude, self-driven and able to work independently with a can-do attitude

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376