About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Team Summary

The Finance Business Partner team is an agile, highly visible team that works using a consultative model with business to apply data to business and finance decisions as well as measure performance.

We are looking for a Finance leader, who is a problem solver with great communication skills. You will provide financial insights that enables the business partners to plan, prioritize investments, execute and manage performance.

You are both a player and coach, providing financial thought partnership and analytical support to partners. This is a high visibility role where you will keep senior management informed on performance and support decision making, business reviews, strategy/execution projects, and ad hoc analysis.

What a Director, Finance Business Partner – Merchant Sales & Acquiring (MS&A) does at Visa:

• Primary Finance support for MS&A function
• Establish and maintain excellent working partnerships with the MS&A function head and leadership teams.
• Effectively partner with MS&A function to prepare Annual Budget and Quarterly Forecasts ensuring all relevant issues / projects / initiatives are correctly addressed and/or resolved
• Acquire and maintain a deep understanding of the strategies, priorities and issues of the MS&A function regionally and globally
• Perform financial analysis including variance analysis and what-if scenarios; be able to succinctly outline key variance drivers and key risks to projections while applying business and financial acumen to explain underlying drivers of results
• Partner with business teams for client incentive deals and projects, providing financial and analytical support and applying business acumen.  
• Individual contributor who could partner with business in providing guidance on budget and bringing financial discipline in investment decisions
• Partner with Global Functional and AP Hub finance teams to prepare commentary regarding variances, business drivers and influence forecasting assumptions
• Actively seeks opportunities to introduce new tools and improve analysis used for function communications
  • Support the month-end, quarter-end and year-end reporting requirements in accordance with deadlines
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, functional, or regional management while supporting syndication with stakeholders across the organization

Why this is important to Visa

The FBP will be part of one of the key functions in Visa and plays a critical role in supporting MS&A function from a finance support standpoint.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies
• Participate in analytics and data projects that are integral to sales & trade marketing business
• Support to develop custom data models and algorithms
• Prepare reports and utilize PowerBI for data visualization
• Assist in other ad-hoc analytics projects

The Acceptance team is part of the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyze acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for Small/Medium Business (SMB).

As a key member of this team based in Asia Pacific, you will be responsible for identifying and delivering on Acceptance opportunities within the SMB space. You will leverage your domain expertise in payments to help grow SMB Acceptance through helping clients to design a best-in-class go-to-market approach, implementing & supporting SMB commercial programs, and driving revenue growth for both the clients and Visa.

This role will report to Director of SMB Acceptance in AP.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24032

What will you do?

• Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.
• Develop project plans, including defining project scope, goals, and deliverables.
• Develop a prototype or perform data analysis in support of the business needs using any digital means available, such as Python, R and Tableau
• Engage with stakeholders to ensure alignment on project objectives and progress.
• Perform continuous iteration as required, ensuring that project deliverables meet quality standards and adhere to project requirements.

What are we looking for?

• At least one year of experience in data science, AI, business analytics, statistics or/and data discovery and modelling.
• A customer-oriented mindset, with strong analytical and critical thinking skills.
• Experience in developing prototypes of digital systems using low code platforms, visual mock-ups, wireframe.
• Able to perform primary and secondary research to inform the design of a product, process or service journey by understanding user behaviours, needs and goals.
• IT product management skills will be an added advantage.
• Able to effectively facilitate and collaborate with stakeholders.
• A team player who can work independently & in multiple teams
• Self-motivated and resourceful & keen interest in the latest technologies.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (Event)

Fixed term contract

As a Project Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Develop and manage comprehensive event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Collaborate with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.

You:

• 4+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

• Conducting market research and analysis to identify potential investors, merger or acquisition targets, and industry trends.
• Developing and implementing strategies for fundraising, merger and acquisition activities.
• Assisting in the preparation of business plans, investment memorandums, and financial models.
• Supporting due diligence processes by conducting research and analysis on target companies.
• Participating in negotiations with investors, target companies, and other stakeholders.
• Supporting post-merger integration activities, such as developing integration plans and assisting with the execution of integration initiatives.

What are we looking for?

• A strong academic background in business, finance, or a related field.
• Excellent analytical and research skills, with the ability to gather and interpret complex data.
• Strong communication and interpersonal skills, with the ability to build relationships and work collaboratively with colleagues and stakeholders.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience or knowledge of fundraising, merger and acquisition, or corporate finance would be an advantage.
• High attention to detail and the ability to work independently and meet deadlines.

What do we offer?

• Nurturing environment
• Fun and open culture
• Employee Wellness Programme

 GENERAL FUNCTION 

• Responsible for producing engineering specification, liaising closely with design department, procurement and site; and executing project schedule, targets and plan in compliance with the clients' contract, in a safe manner meeting both cost and schedule requirements.

Technical

• Draft PMP, including project schedule, strategy etc under the instruction and guidance from PM
• Monitor the work progress according to schedule and take all necessary actions in the event of any delay
• Manage and deal with non-compliance issues and propose preventive and corrective measures
• Receive and verify equipment delivered on site
• Organize and coordinate with all stakeholders, including external parties, such as subcontractors to ensure the work is delivered according to the cost, schedule, quality and safety aspect.
• Estimate and allocate manpower, equipment and materials
• Plan, schedule and assist in testing and commissioning
• Documentation management as per ISO standards/ client requirement
• Prepare project progress reports
• Assist the Project Manager to manage the contract, cost and schedule
• To provide a support role on project related matters

Management

• Manage and coordinate resources in area of work, including site activities

Safety

• Apply the Safety procedures for operations bound to their activities

Quality

• Apply the Quality procedures for operations bound to their activities

Job Title: Business Analyst - IMOS

Location: Singapore

Overview: We are seeking a skilled Business Analyst with expertise in IMOS to join our team. The ideal candidate will play a crucial role in bridging the gap between business needs and technological solutions, with a focus on optimizing manufacturing operations through the effective utilization of IMOS software.

Responsibilities:

1. Requirement Gathering: Collaborate with key stakeholders to gather and document business requirements related to manufacturing processes and operations.
2. System Analysis: Analyze existing manufacturing systems and processes to identify areas for improvement and optimization through the implementation of IMOS solutions.
3. IMOS Implementation: Lead or support the implementation of IMOS software solutions, including configuration, customization, and integration with existing systems.
4. Process Optimization: Work closely with cross-functional teams to design and implement optimized manufacturing processes leveraging IMOS capabilities.
5. Data Analysis: Utilize IMOS data to generate insights and make data-driven recommendations for improving operational efficiency, quality, and productivity.
6. Training and Support: Provide training and support to end-users to ensure effective utilization of IMOS functionalities and features.
7. Documentation: Maintain comprehensive documentation of IMOS configurations, processes, and procedures.
8. Continuous Improvement: Stay updated on industry trends and best practices related to manufacturing operations and IMOS technology, and proactively identify opportunities for continuous improvement.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Engineering, or related field.
• Proven experience as a Business Analyst in a manufacturing environment, with specific experience in IMOS implementation and support.
• Strong understanding of manufacturing processes and operations.
• Proficiency in IMOS software, including configuration, customization, and administration.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
• Project management skills and experience managing multiple initiatives simultaneously.

The Business Planning Analyst is a member of the Regional Business Planning and Reporting team and reports to the Business Planning Assistant Manager. He/She frequently works with data and analyzes factors contributing to the organization’s financial performance. Key tasks of this role is to support the Marketing Team with detailed data analysis with insights, maintenance of database, report generation and forecasting.

Job Responsibilities:

• Reviews data requests to correctly identify and understand the information needed
• Provides data implications of analyses and serves as a subject matter expert to ensure understanding of findings and gain commitment
• Prepares final reports with key findings and updates to provide a value added deliverable to senior management
• Manipulates and combines data accurately to answer business questions
• Utilizes forecasting techniques to produce logical and appropriate forecasts
• Updates the forecasting model to reflect new initiatives, trends, or rate change
• Automates processes where appropriate to increase process efficiency and accuracy

Job Requirements:

• Possess a degree qualification in Finance & Accounting, Mathematics, Economics, Computer Science or similar disciplines.
• Proficient in Microsoft Office applications, with hands-on skills in data analysis using Access, Excel and PowerPoint.
• Knowledge of Python would be advantageous.
• Prior experience with data visualization tools (Tableau, PowerBI) is preferred.
• Demonstrate strong business and financial analysis, project management and communication skills.
• Possess 2 to 4 years of relevant working experience in a similar role or industry is a plus. However, fresh graduates are welcome to apply.

Tasks:

• Assist the Director Business Development and Business Development team in the implementation of strategic initiatives and projects for regional development strategy and internal improvement measures
• Support Manager Business Development in developing, preparing, and rolling out strategic initiatives and projects
• Support Retail Development with network planning and implementation of corporate architecture standards as well as with projects to continuously improve dealer performance
• Support the team in preparing monthly reports and key administrative tasks

• Study in Business Management, Sales and Marketing, or relevant other studies
• Must be currently enrolled in an undergraduate program
• Past internship experience is preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical, and quality oriented, able to work independently and prioritise
• Team oriented working attitude and intercultural understanding

Next opening: July 2024 / August 2024

Duration: 6 months, full-time internship

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

1.    Demand Planning

• Responsible for driving Supply Chain operational activities, including cross-regional collaboration and support.
• To identify improvement potential in the areas of demand planning and collaborate with relevant stakeholders for effective implementation in the responsible market.
• Supporting on regular reporting and analytical activities within supply chain functionality.

2.    Distribution Network Analytics

• Driving the Warehouse Distribution Network for improvement potentials in APAC.
• Participate in Network Studies, performance evaluation together with GS and LSP.
• Supporting on regular analytical activities on supply chain costs.

3.    Specific Tasks / Requirements

• Hands-on position involving in digitization and extensive analytic activities in tandem with management reporting responsibilities. 
• Identify processes and support analysis by providing statistical information to improve service, operating efficiencies, and costs.
• Be engaged in multiple business wide projects to ensure the processes are delivered within the agreed business tolerances.

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

Colliers International is the fastest growing Commercial Real Estate Services provider globally. Here at Colliers, we pride ourselves on our enterprising, collaborative and growth mindset culture. This growth and our commitment to investing in our people and platform has created the need for an enterprising real estate professional to join our team as the Business Development Director | Enterprise Clients Asia, based out of our regional headquarters in Singapore.

This role reports directly into the Managing Director, Occupier Services | APAC and partners with the local market Occupier Leaders and Enterprise Client leads across the region to grow our service offering to Enterprise Clients Asia wide. This is an opportunity for an entrepreneurial real estate expert to lead the growth of  the Enterprise Services sector in a key regional hub, with the opportunity to influence across the wider Colliers global market.

To be successful in this position, you will possess a proven capability of client engagement, business development, inspirational people leadership  and cross functional collaboration.

Responsibilities include, but are not limited to:

• In collaboration with the Managing Director, Occupier Services | APAC and local Occupier Leads, develop a consistent client engagement strategy across the occupier service lines to create strong relationships, financial opportunities & outcomes.
• Act as the lead public figure in client communication to build C-level relationships across the most profitable and targeted accounts.
• Support in developing a highly capable localised teams through competitor talent attraction and internal capability building.
• Deliver a consistent message around our service proposition across the Asia market.
• In collaboration with the Research Department, create consistent Occupier relevant thematic reporting.
• Expand the scope of the centralised service lines which include Lease Administration, Enterprise Project Management and Portfolio Consulting.
• Ensure the service delivery quality across the Enterprise Client landscape is consistent and best in class.
• Be the APAC lead on Enterprise Clients globally, through regular global conference calls and pitches with the UK & EMEA colleagues.
• Actively engage and with Corenet and be the Colliers leader.
• In collaboration with the Business Development Centre, drive the bid response regionally for all Enterprise pitches.
• Oversee the pricing regionally for all Enterprise Clients.

• Develop display components (display panels, touch sensors, cover glass, etc.) in Automotive products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time

• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders

• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve

• Introduce alternative forecasts when asked, based on the situation

• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs

• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices

• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents

• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans

• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives

• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs

• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation

• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission

• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build

• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

Your team (Banking Core APAC & MEA – Financial Instrument & Risk) 

The Financial Instrument & Risk team is a dynamic team of Business Analysts and Software Engineers based in Singapore and the Philippines. The team supports our SaaS customers in the region by maintaining existing solutions and developing new features. You will work closely with your teammates, with other related teams in the same division, with back-office users, with clients, and with partners. You will help provide innovative solutions to meet market demands and help shape the back-office landscape of tomorrow.

 
Your key tasks

• Analyse and address inquiries about the Corporate Actions and Settlement module
• Subject matter expert possessing the relevant business knowledge to provide hands-on support
• Proficient in MT54x and MT56x SWIFT MT messages and their corresponding SESE and SEEV SWIFT MX messages
• Understands front to back functionality surrounding various Corporate Action Events (CAEV) such as Dividends, Spin-Off, Rights Offer, Distribution, Stock Split, etc.
• Independently create complete system requirements specifications and provide / validate effort estimates concerning new enhancements.
• Act as liaison between Avaloq, customers, and 3rd-party providers for the development, implementation, and enhancement of existing solutions
• Implement modules of the Avaloq Banking Suite
• Provide consulting services regarding functionalities in your areas of responsibility
• Execute complex business training sessions
• Testing and quality assurance
• Coach juniors and external staff

Optimum Solutions

(Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Responsibilities: -

• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analysing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Requirement: -

• 5+ Years of total experience with last 2+ Years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Optimum Solutions

Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Responsibilities: -

• Liaise with end users to produce/refine business specifications.
• define and produce functional + technical testing plans and participate in user acceptance testing.
• liaise with Development, Organization, Business and Operations teams to ensure accurate functional coverage and validate test scenarios.
• follow-up with development teams on the implementation and rollout of new features
• manage and escalate risks and issues.
• coordinate component releases in different environments
• assist the support team on complex functional issues by acting as level 2 or 3 support if required.

Candidates should have / be able to demonstrate:

• Very strong Analytical and interpersonal skills as well as reporting capabilities good understanding of Capital Market deal flow from pricing to booking and risk management on FX Cash
• A business oriented, positive, resilient can-do attitude with a clear focus on results and deliveries
• Good level of experience as an IT BA in banking environment
• Creativity, innovation, pro-activity, and conviction in terms of finding solutions.
• High level of autonomy to interact directly with Front Office business users.
• Good communication and presentation skills both verbal and written.

Technical skills:

• SQL
• Excel

About the job

As a member of the Business Navigation team, you will play a key role in providing financial analysis and lead the staff optimisation process to deliver to the needs of the store. You will be involved in the staff planning, budgeting, and forecasting processes, translating the store’s strategies and goals into performance measurements through analysis and benchmarking. Working with multiple functions across the business, this is a highly visible role that represents a great opportunity to develop a thorough understanding of IKEA commercial operations.

Your assignment

Financial analysis

• Having the full understanding of the store’s P&L, and support the Store Business Navigation Manager in steering actions to provide store in shape as new, reducing costs while considering all impacts on the store’s P&L.
• Support the budgeting and forecasting process through close follow-up of the P&L and provide regular updates and recommendations to store management on the store’s financial position.
• Identify, assess, and translate key industry trends into emerging risks and strategic business opportunities that shape the trajectory of our commercial opportunities.
• Provide relevant and user-friendly business information on the store’s performance KPIs through dynamic reports. You influence with data, and articulate key insights to the store management team to drive sound business decision making.
• Responsible for timely and accurate closing of the monthly account, and all necessary procedures for monthly closing and annual closing while ensuring compliance with IKEA accounting standard, legal, tax, and statutory compliance in Singapore.
• Support the correct procurement of indirect material by requesting and comparing supplier quotations, performing periodic reviews on contract management and supervision to ensure purchases are compliant to procurement principles and IWAY standards.

Staff Planning

• Support the staff planning process through analysis on productivity/ efficiency drivers to maximizing resource availability and skills across all departments.
• Responsible for following up on the staff planning process from budgeting and forecasting and reporting, taking commercial influences taken into consideration.
• Identifying and escalating when the schedule for actual hours exceeds the financial framework and possible improvements in the process for the store are identified.
• Contribute to the deliverables of objectives in the store staffing approach with close follow up on staff planning and related retail KPIs with accurate reporting.
• Responsible for safeguarding the stores complete staff planning process and performance and advising managers in ways to maximize resource availability.

Your profile

• A professional with minimum 6 years of strong FP&A experience and business acumen and feels invigorated by a fast-paced and dynamic environment.
• A globally recognised professional accounting qualification, e.g. CPA, ACCA, CIMA, etc., is preferred.
• Strong communication skills with the ability to present financial information to non-financial stakeholders.
• Ability to influence and galvanizing others to follow you toward a solution.
• Process driven, results-oriented with excellent analytical capability and critical thinking skills.
• Meticulous with strong attention to details and good follow-up skills.   
• Strong interpersonal skills with ability to work collaboratively and effectively with multi-cultural business partners and stakeholders, within cross-functional teams in a matrix organization.
• Experience in ERP or financial reporting systems like TM1, MVBC, Qilkview.
• A retailer who contributes towards the business through actions and presence including weekends, public holidays, and on rotating shifts.

To be able to coordinate the schedule, budget, issues, and risks of the project. Ensure the project management framework is well- organized and run smoothly. This includes communicating  with team members  to make sure everyone is on the same page. 

Job Responsibilities:

•   Effectively performs the day-to-day coordination of activities within the project team members and ensure that all tasks are complete as planned.

•   Attends all project related meetings to capture RAID (Risk, Actions, Issues and Decisions) items and prepare minutes of meetings.

•   Takes responsibility for ensuring that the RAID Log is constantly updated.

•   Reviews the RAID Log with Project Manager to ensure proper management of all outstanding items.

•   Monitoring project progress and creating project status reports for project managers. 

•   Ensures that the Change Request Log is constantly updated and discussed with the Project Manager to properly manage exceptions against approved project scope, timelines and budget.

•   Assists the Project Manager in managing the project portal to ensure all project assets are uploaded in the portal.

•   Assists the Project Manager in preparing presentation decks for meetings (e.g. Steering Committee Meetings, Stream Leads Meeting, etc.).

•   Prepares / assists the Project Manager in creating and maintaining the project timeline in Microsoft Project.

•   Reviews timesheets for proper project charging and submits to Project Manager for review and approval.

•   Prepares schedules of what needs to be completed by what date, as well as of team meetings and coordinating the same with other members.

•   Compiles and maintains interim project reports and minutes of meetings.

•   Communicates relevant information to all team members, such as change in schedule dates, changes in the project's requirements, unexpected hitches etc.

•   Performs other On-site work assignments and other duties as required.

•   Consults with experts in specialist functional and technical areas; translate specialist knowledge on specialist areas of translation. This would require conducting meetings/interviews and capturing the intent of the document.

•   Prepares project proposals, training materials, or online documentation and help systems for assigned projects.

•   Perform related duties as assigned

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE