Job Responsibilities

• Manage day to day operations at the concierge counters and the Paragon Club lounge
• Handle all customer service requests effectively and efficiently
• Perform mall promotions related activities, including but not limited to gift redemptions, sale of Mall Vouchers at the counter
• Support with rostered checks and walks within the mall
• To support Senior Chief Concierge and team members with other duties and responsibilities as and when assigned

Competencies

• Possesses minimally a GCE “O” Level certificate.
• Minimum 2 years of experience in shopping malls, the hospitality industry or within any premium lounges.
• Team player with customer oriented and strong communication and interpersonal skills.
• Well-versed in Microsoft Office applications. Knowledge of Google Suite would be a strong advantage.
• Able to perform shifts and work on weekends and/or public holidays.

Responsibilities:

• Conducts regular checks and functionality tests on building services equipment for compliance and serviceability.
• Carries out minor repairs on faulty building services equipment to reinstate affected equipment operation in the shortest possible time.
• Supervises major repair works by contractors on faulty building services equipment to ensure repairs are done to reinstate affected equipment operation in the shortest possible time.
• Performs preventive maintenance works on building services equipment.
• Initiates and implements cost saving repair techniques and program to facilitate cost saving for the Department.
• Repairs and upkeeps minor faults of the building’s architectural and structural finishes (painting touch-ups, tiles repairs, water proofing repairs, etc).
• Works co-operatively during emergency to reinstate buildings’ services in the shortest possible time.
• Maintains Department’s workings tools, materials and machines for serviceability and accountability.
• Maintains Department workshop, workstations, and workplaces.
• Provides technical assistance to tenants’ requests on the buildings’ services (extension of building services beyond normal trading hours, repairs, fault rectification, tenancy fit-out works, etc).
• Provides technical assistance to activities organized by the Advertising & Promotions Department (operation of winches, lighting and power supply provision, repair of display structures, etc).
• Assists the Tenancy Co-ordination Department in tenancy fit-out works handing-over/taking-over inspection for compliance.
• Assists the building’s Fire Safety Manager.
• Any other works instructed by his superiors.

Requirements:

• Minimum ‘O’ Level or NITEC in related engineering field
• Certification in First Aid/CERT is an added advantage
• At least 2 years of working experience in large commercial shopping centres, hotels, serviced apartments or residential properties
• Able to work on rotating shifts on weekends & public holidays

Responsibilities:

• To plan and implement maintenance schedule for building maintenance, M&E plants and equipment.
• Supervise all M&E works carried out by term and ad-hoc contractors, including tenant's fitting out contractors.
• Monitor, direct and ensure that all contracted works comply with specifications and statutory requirement.
• Conduct inspection of building to ensure compliance with all safety (including fire-safety) regulations and procedures.
• Conduct regular inspections of all M&E plants and air-conditioning equipment and establish appropriate follow-up actions.
• Ensure technicians complete daily routine works, in accordance with checklist and SOP and provide guidance as a mentor.
• Establish, maintain good rapport with tenants and attend to their complaints.
• Attend to all emergency situations.
• Responsible for the preventive maintenance of equipment and ensure that the records are kept up to date for periodic review.
• Any other duties assigned by superiors from time to time.

Requirements:

• ITE /Diploma in a related field.
• At least 5 years related experience as a Senior Technician or Supervisor.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Design Intern, Private Wealth & Institutional Business

Responsibilities

• Contribute to the full design cycle – from research to ideation through execution;
• Adhere to our brand guidelines given by Marketing Manager (HNW) of Moomoo Private Wealth;
• Iterate design deliverables based on feedback;
• Design deliverables include both traditional and digital media assets, such as photography (editing), infographic, animation gif or video, video (editing), icons, sales collaterals such as Powerpoint slides, printed brochures.

Please note that only short-listed candidates will be contacted.

Requirements

• Strong knowledge of typography, layout, color scheme
• Well versed in the latest digital design trends
• Skills in design tools such as Figma, PhotoShop, InDesign and Illustrator
• Bachelor’s degree, BFA in Graphic Design, Fine Arts, UI/ UX Design or related
• Commitment to 3-6 months of internship at Moomoo’s Singapore office
• English speaking and Fluency in Mandarin is an added advantage
• Candidates please submit your application along with a digital portfolio of relevant design work. Designs created for luxury brands and/ or targeting HWNI customers are highly preferred.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Working Hours :

Office Hours /5 days work week

Salary :

$10/hr

Job Description :

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

BIPO is looking for a Project Consultant who will be responsible for implementing the HRMS software, covering modules such as Personnel, Leave, Claims, Payroll (Singapore), Attendance, Appraisal, Training, and Recruitment.

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

· IT Degree/Diploma or major in Information Technology or related area

· Minimum 1 year working experience HRMS Project Implementation.

· Familiar with Human Resources related processes

· Familiar with Singapore statutory leave policy, CPF computation.

· Good knowledge of Singapore statutoryleave policy, overtime policy, CPF, SDL, Fund computation is a plus.

· Basic SQL knowledge for the checking data in database.

· Basic Excel functions for the Data Migration/Clean up.

· Fluent English and prior work experience in a multi-national environment ideal.

Our client is a reputable and esteemed retail store that specializes in buying, selling, and trading luxury watches in Singapore. They take pride in their ability to source for unique pieces, as well as championing customer’s satisfaction through their loyalty and after service programs.

As a Business Development Manager for the company, you will be responsible for maintaining and growing our customer and associates’ portfolio to increase sales. You are also expected to build and maintain relationships with new/existing clients and suppliers, educating consumers, improve internal processes and expand our business to new markets. Your other responsibilities also include:

· Researching prospective accounts in targeted markets

· Understanding the industry, company, and set market strategies to attract clients

· Set targets, manage and drive promotional strategies to maximize sales revenue

· Fostering a positive work environment and ensuring exceptional customer service is at best at all time

· Maintaining relationships with current clients and identifying new prospects

· Providing trustworthy after sales support and service

· Working closely with other suppliers and associates to collaborate and drive new business

· Identify areas for enhancement, implement process optimization and continuously strive for operational excellence and improvement

The ideal candidate should possess:

· Bachelor’s Degree in Business, or its’ related fields

· Min. 2 years’ experience in a managerial position

· Driven and has a good track record of maintaining relationships with clients and suppliers

· Excellent communication and interpersonal skills, customer orientated

· Strong leadership skills with positive vibes

· Passionate in the retail or luxury watches industry

· Keen understanding on luxury watches brands and market trends

Interested applicants can apply direct, only short-listed candidates will be contacted.

About Lyza Education

Lyza Education was established with the mission to introduce cutting-edge AI solutions in Singapore, transforming the education and service industries through the use of Kebbi.

As the exclusive distributor of NUWA robotics in Singapore, Lyza is committed to providing businesses with access to the finest AI technology, helping them enhance profitability and efficiency.

Key Responsibilities:

1. Programme Promotion & Growth:

Lead the promotion of Lyza’s programmes, including our coding, AI, and IoT courses, to prospective students and parents across various channels. Drive engagement and increase enrolment through targeted strategies.

2.Developing a DSA Preparation Class:

Collaborate closely with the curriculum team to design and launch a comprehensive DSA preparation programme, focusing on AI and coding skills, portfolio development, and interview preparation. Ensure the programme meets school requirements for DSA applicants and incorporates key elements such as project-based learning, coding competitions, and presentation skills.

3. Lead Management:

Manage the entire lead generation process, from nurturing potential leads to conversion. Work closely with the marketing team to refine strategies for programme promotion and enrolment growth.

4. Customer Service & Course Consultation:

Provide guidance to students and parents via phone, email, or in-person consultations, recommending the most appropriate courses based on their needs, with a particular focus on DSA preparation and coding education.

5.Event Planning & Execution:

Organise and deliver offline events such as seminars, workshops, and boot camps to raise awareness of Lyza Education’s offerings. Coordinate with management to refine event and sponsorship plans for maximum impact.

6. Team Coordination & Training:

Train and manage the tele-calling team to effectively communicate the benefits of Lyza’s programmes and drive enrolment. Offer regular feedback and collaborate with the marketing team to enhance lead generation efforts.

This role provides a unique opportunity to contribute to the growth and success of Lyza Education, playing a pivotal role in expanding the company's reach and impact.

Requirements:

Applicants must have at least 2 years of experience working with a coding school in a business development role, as well as experience in developing a DSA preparation class.

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

1. Source for early projects leads through various channels eg. BCI, cold calls and make sales presentations.

2. Work on price proposals and tenders for direct projects.

3. Responsible to handle the full tender process in a timely manner from samples viewing and mock-ups to submission of tender documents and attend tender interviews.

4. Follow up on changes in specifications and revisions of pricing.

5. Project coordination upon securing of projects.

6. Attend regular contractors’ site meetings for each direct project, which is part of the project obligation and resolve any site issues that arise.

7. Respond promptly to all IP calls for meetings, presentations, samples, specifications work from architects and developers.

8. Answer in-coming calls on sales enquiries from project customers.

9. Maintain and build good business relationships with project customers like developers, architects, interior designers and main contractors.

10. Review contracts for supply of products, coordinate performance bonds with Accounting department.

11. Coordinate with Projects Operations to prepare and submit progress claims to meet the customer’s deadlines and coordinate with Accounting department

12. Prepare projects sales forecasts.

• Bachelor's degree in Electrical Engineering, Construction Management, or related field from an accredited university or college is preferred
• min 2 - 4 years of work experience in an Engineering Role or as a Site / Field Service Technical Expert, with Electrical installation and/or construction project management experience of 1-2 years or more will be a benefit,
• Relevant training in Project Management and experience in executing projects and bid preparation would be beneficial
• Experience and knowledge of High Voltage transmission industry would be beneficial.
• Positive attitude to work in challenging environment and in embracing high performance culture.
• Understands cultural differences and copes with them effectively.
• Strong competence in using IT Tools including Microsoft.
• Communicate clearly and professionally in English (written and/or verbal) required, where additional Asian languages will be a benefit.
• Willing to travel within the region.

Responsibilities:

· Strong Ability to review and understand project’s agreement/contract, specifications, clarification and exceptions, scope of work, budgets, and allowances prior to commencement.

· Monitor and executes the defined work packages / projects within the defined requirements (e.g. safety, Budget, Schedule, etc.) and provide regular updates to team, management, and PMO during project review meetings

· Interface with operations, engineering, and factories throughout the world to resolve technical topics in ongoing projects and site works.

· Support business success and customer satisfaction and ensures professional stakeholder management.

· Familiar with contract change process and invoicing/ final closure of the projects.

· Investigates and provides recommendations on ways to further localize scope, improve processes and grow the business.

· Support the preparation of new opportunities proposals, business plans, proposal work statements, specifications, operating budgets, and financial terms/conditions of contract.

• Support & provide analysis in FTP Business & Behavioural Model
• Provide support for Data reconciliation relating to ALM/Liquidity
• Involve in Group projects which involve FTP/Liquidity
• Assist support in management reporting
• Basic Knowledge of SQL
• Competence in data extraction tool
• Exposure to ALM and Liquidity systems
• Other adhoc duties as assigned.

Requirements:

• Min Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Description

Play a key role in operational support for Temenos platforms, particularly T24. Translate business requirements into high-quality application designs, ensuring completeness and proposing best-in-class solutions. Create concise technical and functional documents for development, leveraging a deep understanding of private banking modules (SC, DX, SY, corporate actions, and accounting/reporting). Drive project milestones and tackle challenges, translating functional requirements into efficient technical solutions. Collaborate with business users and product owners on strategic initiatives. Any other ad hoc duties as assigned by the supervisor.

Skills Requirements

- Bachelor’s or Master’s in Engineering/Technology or related field.

- 6+ years of development experience in T24, with expertise in pricing and related domains.

- Experience in wealth management and customer self-service platforms.

- Strong stakeholder engagement skills for eliciting and documenting requirements.

- Familiarity with tools like JIRA and Confluence.

Technical Skills

- Proficient in T24 (latest release R19+), including upgrade processes and performance optimization.

- Knowledge of Oracle DB concepts relevant to T24 and Linux scripting.

- Experience with T24 upgrades and data migration best practices.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Intensively perform phlebotomy on screening site
• Check particulars with patient
• Labelling of tube

Requirements:

• Experienced as a Phlebotomist - can draw 20pax per hour
• Can work morning 3-4 hrs on weekdays

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Lead business and technology outcomes for assigned programs or projects.
• Utilize standard tools and methodologies to deliver and monitor service level agreements.
• Manage the project team to ensure timely delivery of milestones within budget.
• Serve as a subject matter expert in Program Project Management.
• Expertise in Business Process Design, M&A Integration Management Office (IMO), and Requirements Analysis is a plus.
• Proactively manage project risks and develop mitigation strategies.
• Provide regular status updates to stakeholders and senior management.
• Any other ad hoc duties as assigned by the supervisor

Qualifications

• Strong project management skills, including costing and budgeting.
• Experience in Know Your Customer (KYC) and Anti-Money Laundering (AML) practices.
• Familiarity with KYC systems, such as Detica or NetReveal, is a plus.
• Proven experience in system implementation project management, with the ability to drive discussions and manage stakeholder communications effectively.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
• Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
• Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities 
• Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness 
• Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
• Participate in various workshops from BU initiatives
• Perform other duties and responsibilities, as assigned

• Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification. 
• Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. 
• Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
• Review requirements to ensure alignment to design principles and information architecture.
• Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
• Review solution proposal from Tech team and provide effective challenge and counter proposal
• Bilingual with proficiency in Mandarin preferred to liaise with Mandarin speaking clients.