The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

 

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart

 

 

Manager, Customer Service, Cash Management Operations Center Posting Date: 8 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Resolves CSO and customer issues Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted. Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues. Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs. Conducts monitoring and coaching sessions Provides on-the-job training and mentoring. Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors. Involve in Department project Identifying areas for improvement and implementing process enhancements Job Requirements Bachelor's degree with 3 years of working experience in Contact Centre Good People Management skills Great communication skills Adhere to Bank Policy and ensure SLA are met Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Business Function Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Responsibilities Manage written-off portfolio to meet the performance targets. Contact customers to negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank Review customers' profiles and recommend effective collection actions Resolve customer issues or complaints within stipulated timeframe. Escalate irregular cases promptly to team manager for advice. Provide administration such as preparation of letters and adjustment vouchers. Engage in digitalisation and leverage on data analytics to provide contextualised insights, and to improve performance and processes. Drive continuous improvements and achieve best practices, using Agile Methodology. Work and collaborate with team to achieve team's goals and performance targets. Deliver excellent quality service to customers to achieve total customer satisfaction Requirements Degree or Diploma in any related field. Preferably at least 1 year of experience in banking debt recovery or back-end collection. Knowledge in legal proceedings would be a plus. Excellent communication and negotiation skills. Able to manage difficult customers & situations independently. Office is based at Changi Business Park. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Functions Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose You will be pivotal in driving the Transformation Projects in RMG-RPA and implement state-of-the-art solutions. The role will give the candidate the unique opportunity to have exposure to the bank's regulatory models and processes that cover credit risk, macro/climate stress testing and even IFRS9 ECL. Responsibilities Drive and coordinate transformation projects within the Regulatory Portfolio Analytics team to improve productivity and make work more joyful, which will focus on streamlining of stress testing and other model/scorecard implementation processes for a start Review overall key regulatory processes and implementation of regulatory models and identify areas of improvement/optimisation/automation in current processes & workflows while ensuring robust controls/governance/documentation are in place Foster strong stakeholder relationships, both internally and externally, to deliver the projects on a timely basis and align transformation efforts with overall strategic goals, including continuous sharpening/ refinement of the methodology/ data, driving operational excellence through strengthening business tools/ dashboards, and tightening processes and governance. Lead and manage end-to-end project lifecycle, from planning and initiation to execution and tracking progress of the projects to meet milestones Ensure execution excellence by having an eye on details and by closely monitoring the project progress Identify potential risks to ensure timely action is taken to bridge gaps Encourage innovation to ensure we remain agile and adaptable in a rapidly changing business environment Monitor and evaluate transformation initiatives' impact, making data-driven improvement recommendation and enable seamless migration to new workflows/platforms Provide guidance and support to project teams, ensuring cohesive efforts towards transformative objectives Communicate program objectives, progress, and outcomes to stakeholders, ensuring transparency and alignment Requirements Proven track record in stakeholder management along with working across functions to drive collaboration, project success and achievement of KPIs Strong project management skills with experience in driving, planning and coordinating full project lifecycle for transformation projects in the banking industry Effective strategic planning and project management and organizational skills, with the ability to prioritize effectively. Possesses critical thinking and problem-solving skills to lead problem formulation, analytic approach and solution design Exceptional interpersonal and communication skills; Ability to explain complex concepts with simplicity with both technical and non-technical stakeholders Ability to work independently around tight deadlines in a dynamic and fast paced environment and yet possess strong team spirit Growth mindset - highly adaptable, self-starter, resilient, able to think strategically and out of the box. Expert problem solver who is able to work with ambiguity Highly numerate with keen eye for details and accuracy Good knowledge in technology and developing industry trends Technical aptitude, including understanding of data science concepts and tools (e.g. Hadoop, Spark, Python) Understanding of Basel IRB models, Stress Testing and/ or IFRS9 models preferred Possess strong Microsoft office skills, especially Excel, Powerpoint and Project Experience in Programming (esp Spark, Python, SQL) will be preferred Experience with the use of Scrum methodology for project management, User requirements sharing/gathering and User Acceptance Testing will be an advantage. University graduate or post-graduate with major in Computer Science, Engineering, Mathematics/Statistics, Banking/Finance or other related discipline Minimum 7 years of work experience with 5 years of relevant experience in areas described above Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• Preparing business and sales reports for the team and management
• Data Management using excel, power BI
• SAP and other price system operations
• Assist in the Business planning and consolidation activities
• Perform numerical analyses for management and team as and when required assist in other ad-hoc analytics projects

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as an Operational Specialist (1 Year Contract) in our Funds Services, Functional Management Team! ! Main Duties End to end processing of Funds Trade Order Placement and Settlements Responsibilities Perform order placement with Custodians and Fund Houses for Mutual Funds and Hedge Funds Perform trade settlement processing for Mutual Funds and Hedge Funds Process Private Equity capital calls/Distributions and ensure timely settlement and payment Support new Fund Launches from book building to trade settlement. Investigate failing trades with Custodian and Counterparties Investigate daily cash and stock reconciliation breaks Perform UAT for system enhancement and roll out Ad hoc task as assigned Qualifications Requirements 2 to 5 years of relevant experience Computer skills and knowledge of VBA or SQL coding would be advantageous. Team Player with ability to work independently and with a can-do attitude Highly organized with excellent attention to detail Excellent time management and prioritization skills Ability to adopt and maintain a logical approach in critical situations

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Finance Specialist (AVP/VP) in the Business Finance, Strategic Investments and Insight team ! ! General Description The Business Finance team within Finance is the go-to business financial advisor in management reporting and is responsible for providing value-added financial insights and analytics. The key is to drive performance, resource allocation and performance tracking across the entire bank, ensuring that the various functions are delivering on their productivity and efficiency targets. Responsibilities The main duties for the candidate include, but not limited to: • A key business partner providing meaningful and value-adding performance/financial insights to support business decisions. • Timely consolidation and preparation of reports, business reviews for management. • Involvement in month-end closing processes relating to MIS data. • Playing a pivotal role in the annual budgeting process/annual proposal and curation of specific units' Key Performance Indicators framework, ensuring alignment back to the overall bank-level strategic goals. • Facing-off with senior stakeholders to drive sales management/efficiency actions as well as to monitor the progress of Key Performance Indicators for resource optimisation outcomes. • Designing and building Insights Power BI dashboards to facilitate the driving of sales management actions as well as the monitoring of productivity and efficiency progress versus targets. • Working with internal stakeholders (e.g. Cost Management and Data) to ensure access to usable data necessary to track performance and progress. • Streamlining internal workflow and processes on an ongoing basis to achieve greater efficiency. Qualifications Requirements • Degree in Accounting, Banking or Finance. • Minimum 5-10 years of relevant experience in Business Finance within the banking industry. • Strong interpersonal skills and confidence in dealing with senior management. • Independent and hands on at work. • Takes initiatives in streamlining processes and driving automation. • Proficiency in Microsoft Excel is required. • Knowledge of Power BI, Globus T24 systems and SQL programming preferred. • Prior experience in Product Management/IT Project Accounting/Cost Control an advantage. • CFA / CPA an advantage.

RESPONSIBILITIES: Development and Maintenance: Design, develop, and maintain SSIS packages for efficient ETL processes, SSAS cubes for multidimensional data analysis, and SSRS reports for timely data visualization. Performance Optimization: Continuously improve the performance and scalability of BI solutions to meet the bank's growing data and reporting needs. Data Integration: Collaborate with various teams to ensure seamless data integration from multiple sources into the BI environment. Report Development: Create and enhance SSRS reports to provide insights into key performance indicators (KPIs) and critical business data. Documentation: Maintain comprehensive documentation for BI solutions, including data models, ETL processes, and report specifications. Quality Assurance: Implement best practices for data quality, integrity, and security within BI solutions. L3 Support: Provide advanced support for L3 issues, troubleshooting and resolving complex problems in a timely manner to minimize disruptions in service. Stakeholder Communication: Effectively communicate with business stakeholders to gather requirements, understand their needs, and present BI solutions. Technology Advancement: Stay updated on the latest Microsoft BI technologies and suggest relevant upgrades or enhancements to the existing BI infrastructure. REQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus. Minimum of 7 years of experience in Microsoft Business Intelligence development, including SSIS, SSAS, and SSRS. Strong expertise in SQL Server and T-SQL, with proficiency in performance tuning. Experience with data modeling, data warehousing, and ETL best practices. Excellent knowledge of data visualization and report design. Previous experience in the banking or financial services sector is a significant advantage. Strong problem-solving skills and the ability to work well under pressure. Effective communication and collaboration skills with various stakeholders. Microsoft BI certifications (e.g., MCSE: Business Intelligence) are a plus EA License no: 16S8066 | Reg no.: R1980978 Only successful candidates will be notified.

Established Market Leader Growth and Digital Transformation Newly Created Role partnering a C suite Leader Our client is an established global professional services firm with a strong brand and is a market leader. It is currently undergoing exciting strategic business transformation to achieve its ambitious growth targets. There is now a rare opportunity to join its human resources division in an exciting newly created role, partnering the business leader of a key business division, based in Hong Kong. Responsibilities This is an exciting commercially focused role as strategic HR advisor partnering a C suite leader of a key Commercial division with ambitious growth plans and digital transformation on the agenda. You will be working with in-country HR and HR COE colleagues in developing and executing HR strategies to achieve business goals. You will challenge the status quo, and "move the needle" by developing and delivering HR solutions which provide measurable results to the business. You are expected to be on top of developments and emerging trends in the industry talent landscape to deliver progressive HR solutions to the business to enable the attraction, development and retention of high performing teams, as well as a best in class workplace. Requirements You are degree qualified with demonstrated track record as strategic HR Business Partner to a Global Business Unit or Division gained in large, complex organisations, ideally in the professional services, financial services or technology sectors. You have successfully led HR initiatives or projects of scale with impact on major businesses or across divisions. Experience delivering HR solutions through M&A / post M&A integration will be advantageous. Fluency in Mandarin will essential due to significant and frequent business interactions in Greater China. You are strategic, commercial with strong presentation, influencing and senior stakeholder management skills. To Apply Please submit your resume to Audrey Chan at [email protected], quoting the job title and reference number AC27973. We regret that only shortlisted candidates will be notified. Registration No: R1106832 Licence No: 16S8060

Client is a leading Chinese Corporate bank.     Responsibilities Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions. Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off. Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control. Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements. Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report) and other reporting assignments. Implementing the branch and Head Office’s designated risk related policies and instructions. Drafting and updating credit management policy and procedure. Other ad-hoc assignments assigned by department manager.   Requirements Degree in Banking/Finance or equivalent (ACCA, CFA, FRM etc) Minimum 8 year of banking risk management experience Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets Good knowledge of credit assessment processes/procedures Able to work under pressure/tight deadlines. We apologize that only shortlisted candidates will be contacted. Thank you. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.   PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Our client is a well established global institutional asset management firm with office located around the world. They focus on investments in public & private debt, equity securities, direct investments in private companies and real estate. Due to expansion plan, they are currently looking for an Assistant Financial Controller in managing their Singapore, Japan and Hong Kong entities in Finance & Accounting matters Description Responsible for monthly Financial Statements and MAS, SFC and FSA financial regulatory monitoring Prepare and coordinate with Compliance on MAS quarterly filings and surveys, including Forms 1 and 2, Income & Expenditure Returns and GST Filings for the Singapore entity and the FRR and other filings for the HK entity Responsible for the Annual Budget and monitoring the Forecast throughout the year Preparation and review of Tax Compliance Assist the Controller in San Francisco in the year-end financial and payroll information for the annual compensation process Evaluate current accounting processes and procedures Assist in the documentation of procedures Liaise with Compliance and third-party consultants on existing regulation and future regulatory developments Co-ordinate with Tax on required Transfer Pricing Studies, including the supporting financial and business risk scenarios Co-ordinate with Compliance on the regulatory capital requirements necessary to meet the various thresholds set by MAS, the SFC, the FSA and other regulations Profile To succeed in this role, you should ideally possess the following: Degree in Finance, Accountancy or relevant disciplines At least 5 years of Audit and commercial experience in Accounting and Finance preferably in a Asset Management Firm Experience with MAS or SFC Licensed investment firms Hands on experience dealing with investment management firms relating to Accounting & Finance Experience with Singapore or Hong Kong regulatory compliance Experience with SAP B1, accounting software and SAP Concur is advantageous Job Offer Our client is a well established asset management firm with a global presence. They have an established history and strong track record with the asset management space. This is a newly created headcount based in Singapore where you will get the chance to manage the Accounting & Finance function of Singapore, Japan and Hong Kong. Newly created headcount Join a well established Asset Management Firm Regional exposure with strong career development The cash remuneration for this role will range between $10,000 - $12,000 per month excluding other attractive benefits and bonuses To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Dominic Chong on +65 6541 9857.

You will be part of Global Market Technology team in Singapore , playing a lead BA role with the following responsibilities :  Working across the project teams and collaborating with the business to ensure alignment of business analysis activity towards the program outcomes.  Assist with planning of new initiatives, including: • Engage with key business stakeholders to identify opportunities for improvement.  Identify high-level scope requirements, key dependencies, benefits, risks, issues etc.  Identify the gaps that need to be addressed to close the gap between the current state and future state to inform the investments needed in people, process and technology and subsequent funding needs Inform a roadmap for future tranche planning with the focus on delivering high value, high impact initiatives first Collaborate and engage with other members of the leadership team to achieve shared goals, optimise team outcomes. Define high-level requirements and oversee all detailed requirements to ensure that they are comprehensive and fit for purpose for delivery teams. Involved in projects end to end leading to implementation What you will bring to the role Requirements Significant Business Analyst experience (ideally 8+ years) working in large Financial institutions  Must have min 4 years of experience working with Global market application  Knowledge in front office (market risk, pricing, analytic, product control, trading) Experience in various asset classes (either FX, Money Market, fixed income, derivaties, etc) Experience with trading systems including Calypso or Murex or Summit Exceptional communication skills Experience managing and leading teams. Experience within both PRINCE 2 and Agile environments Proven experience in applying formal business analysis and business architecture methodologies (BPMN, BABOK, Agile Scrum, etc) Interested candidates please email your latest resume to [email protected]

The Role Responsibilities Strategy Support the Executive Director, Third Party Risk Management in fully embedding Third Party Risk as an integrated risk type, fulfilling the requirements of second line oversight and challenge for all regulatory commitments. Work closely with the Principal Risk Type teams and SMEs to ensure delivery of the embedding of Third Party Risk management into the Group's relevant Risk Types. Work closely with the Principal Risk Type teams, SMEs and the Business to ensure the Group remains within Risk Appetite Business Support the Business in managing their Vendors through enhancement of a Vendor Risk scorecard which provides a forward looking view of risk, and incorporates internal and external data considerations Communicate confidently with senior stakeholders, taking a lead in working groups and other meetings. Strong understanding and ownership of the bank's third party risk stress testing and scenario analysis approach, and wider stress testing and scenario analysis capabilities and existing processes Processes As part of the risk deep dives and analysis, evaluate relevant existing controls and recommend new control requirements, where applicable. Recommend enhancements to the policies and standards, where applicable, as a result of key gaps and issues identified. People & Talent Lead through example and build the appropriate culture and values. Work in collaboration with risk and control partners. Uphold and reinforce the independence of the Risk function. Risk Management Recommend actions to be taken as a result of the outcomes from the Vendor scorecard Set holistic objective triggers for exit management, which consider outcomes from across the PRTs Review and challenge of overall risk control environment for Third Party Risk Work closely with RFOs to fully embed and ensure stronger linkage between Third Party Risk and Resilience, ICS, Reputational & Sustainability risk and Climate Risk Support the Group's requirements on internal management scenarios and stress testing and scenario analysis Review and challenge Third Party risk assessments for PRA notifications Act quickly and decisively when any risk and control weaknesses become apparent, and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees Governance Contribute to overall governance mechanisms (including committee oversight and individual approval authorities) for Third Party Risk Management. Provide support across Third Party Risk Management, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. Embed the Group's values and code of conduct in Third Party Risk. Ensure that material risk exposures and related issues are reported to the responsible risk governance committees. Support the Policy Owner in affirming the effectiveness of Third Party Risk Management to the Group CRO through evidence based self-assessments Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country CROs Regional/Country Heads of OR Global Head of Supply Chain Management Business Process Owners Head Effectiveness review & Country Governance, ERM Policy Owners and Standard Owners for Principal Risk types Group Internal Audit Other Responsibilities Embed Here for good and Group's brand and values in Third Party Risk Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Our Ideal Candidate Bachelor degree from an accredited university in a relevant field Risk professional with 12+ years of experience preferably from Nonfinancial risk Experience in Third Party Risk Management Role Specific Technical Competencies Data analysis and Reporting Ownership and accountability for deliverables / action oriented Non-financial risk management Third Party Risk Management Understanding of Third Party Risk PRA Regulatory Framework Analytical thinking and problem solving skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities Business Banking (BB) provides our SME clients with a suite of Cash Management, Lending, Trade, Treasury, Insurance and Wealth Management products and solutions to support their growth journey. This is a relationship management role covering all BB products and services. As a Portfolio Manager, you will be managing a portfolio of high-revenue mass market clients. You are expected to actively develop the accounts within your portfolio to meet and exceed set targets, including that for various campaigns that are rolled out throughout the year. You will take time to understand your clients and have a view on their needs and structure, as well as take ownership of account periodic reviews where necessary. You would ideally already have, or be prepared to quickly demonstrate, a basic understanding of BB products and solutions. You must be comfortable with calling your clients and making appropriate cross-sell that meets their business needs. This role reports directly to Head, Segment Management, Business Banking and will work closely with key stakeholders such as Product, Segment, Service and Governance, and other Sales teams to effectively meet the needs of your clients. Business You must have, or quickly demonstrate: a keen understanding of all the products available to the clients, including cash management, loans, trade, wealth management, insurance, and treasury solutions comfort in calling and speaking to both business owners and key transactors as part of your daily activities to deepen your understanding of your clients' business needs and structure an ability to identify and suggest to your clients the appropriate products and services that meet their needs willingness to work across teams and functions to deliver the best outcome for your clients. You will need to be self-driven, resourceful and take a pro-active approach towards resolving client issues Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Product Managers, Segment Managers, Service and Governance team, Operations, CDD team and BB Sales teams Our Ideal Candidate Bachelor's Degree in Accountancy, Banking & Finance, Economics or comparable. 3 + years of relevant working experience in a financial institution, preferably with experience handling business clients. Strong analytical, reasoning, and presentational skills. Experience in products - cash management, loans, trade, wealth management, insurance, and treasury solutions Role Specific Technical Competencies Bachelor's Degree Familiar customer due diligence processes including FATCA and CRS adherence. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities Summary This is an exciting opportunity to be part of the TTO Transformation team - a function which partners with colleagues to create #simplerfasterbetter processes, putting clients and business outcomes at the centre of what we do. The role focus is to lead the TTO Change Portfolio. The role will also develop and deliver strategies to effect the changes required to proactively ensure that the people agenda is delivered and identify opportunities for improvement and efficiency gains. Working with COOs, CIOs and Business and Functional stakeholders it will be important that the chosen candidate has credible experience with a Project, Programme and Portfolio management background but also comes with the right behaviours to drive new ways of working within the space. As an individual, it will be important to have excellent interpersonal skills. The person must be hands-on enough to design, discover, facilitate, and implement practical solutions, yet able to operate at strategic levels to ensure we tackle the right problems. The role will coach, mentor, and develop all delivery staff in the TTO Portfolio to improve how transformation is executed in all areas of our business. The scope of this role goes across TTO. It includes a blend of strategic thinking and execution and provides a good platform for future roles. Strategy Understand and align the TTO portfolio to Strategy 25 Drive the implementation and execution of the TTO Portfolio to deliver an operationally efficient, low-friction organisation. Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions. Own, contribute and deliver projects / experiments as required to deliver change outcomes and innovate insight-based analyses. Ensure TTO compliance to overarching Enterprise Change Management and other governance processes as appropriate. Work in partnership with the First and Second line of defence teams to ensure risk appetite is maintained while manual intervention in operational processes is minimised. Measure and track financial benefits to ensure accurate planning and alignment to Corporate Plan. Development and tracking of productivity metrics to demonstrate improvement of overall performance. Business Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions Ensure traceability and clear metrics to demonstrate the achievements delivered. Identify and implement improvement opportunities within the TTO Portfolio and associated functions. Ensure the delivery of initiatives in line with the Bank's control and governance framework. Looks for opportunities to drive continuous improvement, including the implementation of improved ways of working, digitization, automation, and simplification across the scope of project and program management execution and reporting. People & Talent Contribute to process training and skills building initiatives, including the coaching and development of colleagues to support and accelerate the Ways of Working. Specifically best practice Programme and Portfolio management skills will be developed by coaching and mentoring the TTO Change community Work closely with colleagues with different expertise in self-steering teams and help embed a culture of continuous improvement across TTO. Identify and implement cultural and behavioural changes that are required to support and embed ways of working into the DNA of TTO. Risk Management Appropriately escalate and manage risks arising from Change initiatives, ensure RAID is priced, captured, and managed as part of the entire portfolio delivery. Ownership / accountability for ensuring implementation of a comprehensive Group Transformation Office Framework as appropriate to TTO. Be proactive in seeking regular assurance that the teams are performing in line with the changes agreed. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed by Product Transformation leads within an appropriate timeframe and escalated through the relevant QPR in line with the banks policies Ensure any material issues are escalated directly to the Head Transformation TTO in a timely manner when required i.e. Significant risks, regulatory breaches, significant conduct issues, capacity or capability issues etc Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Help the change team/ Squad to achieve the outcomes set out in the Bank's Conduct Principles Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders TTO MT and Relevant Product Owners and Business Heads across TTO Group Transformation Office Transformation Leads across other businesses and functions Other Responsibilities Embed 'Here for Good' and Group's brand and Values in personal working practices Maintains high levels of integrity, motivation, and morale. Perform other responsibilities assigned under Group, Country, Business or Functional policies & procedures Our Ideal Candidate 10+ years of experience in a professional corporate environment having scoped, shaped, and delivered large scale complex Programmes and Portfolios. Project / Program and Portfolio Management qualifications (PMP, PgMP, PfMP, Portfolio SAFe, CPO). Strong knowledge on Financials management - Budget tracking, planning, forecast and variance explanations. Sound understanding of the banks Governance standards, Finance/Business management, Project lifecycle and related documents. Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, and ADO. Ability to create effective work relationships across functions & borders. Analytical / critical thinking skills. Excellent verbal, presentation and written communication skills Role Specific Competencies Project & Program Management Portfolio Management Ways of Working Portfolio Tracking and Reporting Portfolio Budget Management Portfolio Quality Assurance Change Management Coaching, Training Portfolio Risk Management Transformation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Overview of Division/Department NA Company Profile NA Job Responsibilities Supporting team lead for Leading and managing the functions in System Risk Management Identifying and analyze potential risks and vulnerabilities in systems, applications, and technology infrastructure Conduct comprehensive risk assessments to determine potential impact and likelihood of identified risks Create and maintain documentation related to system risks, vulnerabilities, and mitigation strategies including TRM framework in accordance with MAS TRM guidelines Complying regulations, compliances and internal/external audit Supporting team lead to lead incident response efforts in the event of a security breach or system compromise Proceed cross functional support across functions in SGAD, such as business planning team, strategic planning team, HR, Audit function, financial planning team and compliance team Communicate with regional IT team and HO global IT team for any System Risk related matters Communicate with Compliance team for regulations and compliances matters Communicate with Internal/External auditor to support SGAD IT audit as window Support for regional IT team and HO global IT team for any System Risk related matters Job Requirements A Bachelor's Degree from Singapore local universities At least 5 years of experience in technology risks assessment in banking environment. Certification in CISSP / CISA is preferred Knowledge and experience in Governance, Risk and Compliance are needed. Prior experience in MAS regulatory compliance and in a managerial/leadership position are needed. Expertise of technology risk assessment process and creation of remediation plan. Good risks instinct and the ability to acquire consensus among stakeholders. Business-level proficiency in both the English languages as you are required to communicate, read and understand as well as respond and present to stakeholder and leaders.

Overview of Division/Department Our Business Planning Team sits within the Singapore Corporate Banking Department. The Business Planning is responsible for promoting and cross-selling the extensive range of the Bank's products and services to our corporate banking customers. Company Profile MIZUHO BANK SINGAPORE IS PART OF THE GLOBAL MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. Job Responsibilities Monitoring and reporting Singapore Corporate Banking Department overall performance. Generate the reporting way of new scheme in coordinate and discussion with other department. 1. Data Processing work • Check data for error and amendments • Data clean- up and revision • Link data to staff in- charge for target monitoring • Provision of figures to stakeholders & management 2. Project management operations of new and existing implementations • Customer list updates for new FY for new staff in- charge (staff turnover, organization reshuffle) • Daily reporting for balance figures and transaction • Database reports maintenance for all reports published 3. Database Migration for SEIBI implementation • Ensure accuracy of new database to be affected by SEIBI 4. Contribution towards Operational Excellence • Developing reports with new requirements for other stakeholders within department • Contribution towards refining Profit projection / management Job Requirements Bachelor's degree in computer science, mathematics, statistics, or related field 2-3 years professional experience in data analysis or a similar role Proficient in Excel Analytical and problem-solving skills Attention to detail and accuracy Excellent communication skill

Overview of Division/Department Our Business Control and Coordination (BCS), a section of the Singapore Corporate Banking Department, provides business support to Relationship Managers and corporate clients on banking-related applications and transactions. Hence, they are responsible for the preparation and documentation of credit applications, as well as coordinating with our compliance team on Customer Due Diligence (CDD). Company Profile MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE. Job Responsibilities Promoting AML compliance-awareness, including any revisions, within the organization through various communication channels such as regular training and dialogue sessions. Making independent and effective recommendations on CDD reviews and on-boarding proposals. Working with CDD team to ensure CDD reviews are completed by the due date. Due date control on all outstanding CDD reviews, WLFs and outstanding items etc. This role is also to guide Front Office on CDD matters and ensure smooth on boarding process. Engaging and collaborating with stakeholders to implement a robust compliance framework such as to advise and obtain feedback, using statistics and reports to achieve effectiveness and ensuring that compliance knowledge and internal procedures are up to date Identifying areas of weaknesses and thereafter implementing interventions and measuring effectiveness. To perform CDD reviews for both periodic reviews and on boarding cases. Job Requirements A Bachelor Degree with at least 6 years of AML compliance experience and at least 3 years in a corporate/commercial bank. The ability to lead and impart knowledge effectively through training sessions and presentations etc, resilience and a positive disposition are attributes which will help you succeed in this role

A fund manager is looking to hire a Compliance Manager to report to the CFO and manages Singapore regulations independently. You will be responsible for the following Conduct statutory lodgments and ensure timely filing of statutory forms. Main contact point / liaison for dealing with governmental bodies and external / internal auditors. Communicating Compliance-related issues to employees across all divisions of the company. Keep abreast of compliance regulatory updates in the Securities, Asset Management and Pension industries. Bachelor's degree with at least 5 to 10 years of work experience in asset management industry. Strong communication and stakeholder management skills. Knowledge of the Monetary Authority of Singapore's regulations is preferred. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

We are looking to appoint a Project Finance Director within a regional powerhouse driving sustainable economic growth and transforming lives. As a Project Finance Director, you will play a key role in spearheading origination and execution of infrastructure debt transactions in Southeast Asia. The ideal candidate for this position will come with 10 - 20 years of experience ideally in banks, DFIs and sustainable infrastructure businesses built through previous infrastructure debt transaction. Candidates who possess experience originating, structuring, and closing Project Finance transactions as deal lead would be viewed favourably. Join us on our mission to drive sustainable economic growth, transform lives, and create positive change in the world. Consultant Registration No: R2199977 Singapore Employment Agency License No: 16S8069 Personal data collected will be used for recruitment purposes only. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Work for a leading and stable Corporate and Investment Bank with relative work life balance. Responsibilities The role involves ensuring timely regulatory reporting, impact analysis, and delivery planning for transactional regulatory rewrites, daily monitoring of regulatory KPIs, data mapping, end user support, reporting anomalies analysis, coordination with business users, resolving functional and technical issues, and developing regulatory needs for APAC. Requirements The role requires strong project management skills, including reporting progress, evaluating risks, and ensuring transparency. The candidate should have at least 10 years of experience in delivery of software (must have would be regulatory reporting software), experience with Capital Markets / Investment Banking regulatory reporting with one of MAS, CFTC, EMIR, JFSA, HKMA, KRX , MMSR would be preferred. 3 years in leadership roles, solid business interaction experience, and 5 years of experience in international investment banking. They should have strong knowledge of financial product, regulatory reporting, trade life cycle, data enhancement, and regulatory reporting. Proficiency in relational database systems and Microsoft excel is required. The candidate should have excellent communication, analytical, problem-solving, software development life cycle, technology trends, and interest in mentoring junior team members. To Apply To apply, please submit your resume to Kieran McKenna at [email protected], quoting the job title and reference number. We regret that only shortlisted candidates will be notified. License No: 16S8060 / Registration No: R1436061

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

We are seeking a highly skilled and motivated IT Specialist to support the Singapore office Information Technology needs. As a pivotal member of our management team, he/she will be responsible for planning, coordinating, and executing all IT-related activities across our group of companies. The successful candidate will play a crucial role in ensuring that our IT infrastructure, systems, and processes align with our business objectives and facilitate our growth and success.

Roles & Responsibilities

• Ooverall responsibility for the technology, strategy development, solution/service delivery, security, infrastructure and governance of the organisation. The incumbent will provide end-to-end project support including requirement definition, solutions analysis, testing and deliverables preparation.
• He/she must be proficient in managing IT project implementation, from developing project plans, keeping track on the projects progress to meet agreed schedules and delivering the project deliverables as planned.
• The incumbent will also have to work closely with various IT teams and business units within the Group, and vendors to ensure alignment of initiatives.
• Monitor the project progress and resolving occurred problems.

Experience & Qualifications

Degree holder in Information Technology or related disciplines.

At least 3-5 years of working IT experience, preferably in financial services industries, or start-up environment

Understanding of strategy planning, digital transformation, FinTech, RegTech, and other technologies etc.

Perform comprehensive assessments on systems including Cybersecurity, Cloud, Operating systems, Infrastructure, Network etc.

Knowledge in network products, e.g. firewall, router, switch, VMware / Virtualization technology

Those with good knowledge of MAS technology regulations and requirements are prioritized

Hands-on experiences on Windows server (AD, GPO, Powershell), VMWare , Linux

Holder of CCNA/CCNP, professional certifications such as PMP, Scrum Master will be advantageous

Self-motivated and able to work under pressure to meet project deadlines

Proficient in written and spoken English and Chinese (Cantonese and/or Mandarin)

Join our team at JMC SG and take your career to new heights. We offer a competitive compensation package, a collaborative work environment, and ample opportunities for professional growth. Apply by submitting your application to [email protected] and be part of our success story.

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

 

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management. The individual is supported by platform teams for remediation actions. The position is pivotal for driving the process with various cross-functional (transverse) IT teams.

Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

• Focal point of contact for Vulnerability Management and related topics - a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.
• Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.
• Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run
• Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool
• Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context
• Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.
• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases
• Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities
• Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting
• Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress
• Escalate - discuss and consult- as required to next levels and Management in timely manner
• Provide subject matter expertise for the Vulnerability Management service
• Lead the Penetration testing remediation planning with cross functional teams
• Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams
• Participate in meetings with various stake holders as per the schedules
• Liaise with different teams in different geographical zones
• Propose, plan and execute Service improvements initiatives
• Adhere to different policies set out by the organization
• Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary
• Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities
• Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

Work schedule is mainly aligned to Asia and EMEA time zone. However, candidate may have to work outside of work-hours for urgent or critical threat management topic as applicable and as required. Flexible work schedule (based on roster) is followed:

• General hours: 10 AM – 7 PM or 11 AM – 8 PM SGT
• Afternoon hours: 12:00 Noon – 9 PM SGT (as per operations needs as required).

Job Qualification

• 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science
• Professional Certifications (highly preferred)
• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification
• Working & hands-on experience in managing Vulnerability Management process
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers.
• Ability to assess vulnerabilities and prioritize remediation planning
• Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode
• Ability to apply Risk based approach while working on assigned responsibilities
• Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment
• Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same
• Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending
• Experience in working with any BI tools like Power BI etc. to prepare the dashboard
• Knowledge of different domains of Information Security
• Working experience in financial organization is highly preferred
• Excellent in analytical, communication and documentation skills
• Ability to organize work and be able to priories work as per the Operation’s needs
• Must have strong understanding of ITIL processes and comfortable working in process-oriented environment
• Ability to work independently and as well as a part of team and is able to work under minimal supervision
• Should have time management skills and able to manage work in fast moving environment
• Excellent written and oral English language skills. Knowledge of French language is preferred.

Technical skills

• Experience of running Vulnerability Management Service - Must
• Hands-on knowledge of Tenable Security Center or any other vulnerability management tool - Must
• Conducting Vulnerability Assessments - Must

Reporting and Documentation skills

• Fundamental understanding of Operating Systems fundamentals - Windows, Linux - Good to have
• PowerShell, bash based scripting knowledge - Good to have
• Threat Assessments - Good to have

General skills

• Ability to prioritize effectively - Critical
• Ability to work autonomously - Critical
• Ability to work successfully in a team - Critical
• Adaptability to changing environments - Critical
• Inter-personal skills - Critical

Language skills

• English - Critical
• French - Good to have

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241