We are seeking an Assistant Business Development Manager for our client ST Engineering.

Assistant Business Development Manager

Responsibilities

· Develop and execute business development strategies to expand our presence in the space and satellite market

· Identify and pursue new business opportunities, partnerships, and collaborations

· Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders

· Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies

· Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers

· Negotiate and close deals, ensuring revenue growth and profitability

· Represent the company at industry conferences, trade shows, and networking events

Requirements

· Degree in Business Administration, Engineering, or a related field

· Certification in business development or sales (e.g., CBDO, CSO)

· 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry

· Strong network and connections within the industry

· Proven track record of successful business development and deal closure

· Experience working with government agencies, space agencies, or international organizations

· Familiarity with satellite communications, Earth observation, navigation, or space exploration

· In-depth knowledge of space and satellite technologies, applications, and market trends

· Excellent communication, negotiation, and interpersonal skills

· Working location is in Ang Mo Kio

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a business and sales solutions engineer for our client ST Engineering.

International Business Sales & Solutions Engineer

Responsibilities

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

• Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

• Strong understanding of communications technology

• Able to follow up closely with customers in order to answer to their needs

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client ST Engineering is seeking a project engineer for Rail and Road projects.

Project Engineer (PLC/SCADA)

Job Description:

• Responsible for projects detail design, prototype, commissioning and testing completed systems

• Liaise with Customer and internal team members to ensure good co-ordination, planning and meeting project schedule

• Coordinate and manage factory testing in both company premises and customer’s site.

• Responsible for integration of both hardware & software work as well as implementation

• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution

• Handel application programme change management, hardware deployment management & documentation

• Implantation of PLC/SCADA project from concept to design and programming

• Interface with SCADA & PLC programming

• Meeting with clients, reports and documentation

• Capable of performing troubleshooting independently

Job Requirement:

• At least Diploma in Electrical/Electronic or related discipline

• With at least 1-2 years of experience in PLC/SCADA

• Able to read and interpret electrical schematics, plans, drawing etc.

• Able to work under pressure, multi task and good coordination of tasks

• Good interpersonal skills, able to work both independently and in teams

Work Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

WHO ARE WE?

Cambridge Associates is a leading global investment firm. We work with endowments & foundations, pension plans, and ultra-high net worth private clients to build, implement and manage bespoke investment portfolios that generate outperformance so that they can maximize their impact on the world. Our goal is to meet clients wherever they are in the investment process. We offer a variety of services to complement those needs, including acting as an outsourced investment office and non-discretionary portfolio management. Committed to independence since our founding more than 50 years ago, we are motivated only by what is best for our clients.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment portfolio managers/advisors and an extensive research platform to support them. With more than 1,400 employees in eleven locations around the globe, we are constantly looking to discover new ways to add long-term value to our clients’ portfolios. This extensive network helps us to identify and access the best investment opportunities around the globe. Our manager coverage across multiple asset classes ranging from traditional equity and fixed income to alternative investments such as hedge funds, private credit, private equity, venture capital and real assets affords us the privileged bird’s eye view of investor portfolios and deepens our investment expertise and thought leadership.

At Cambridge Associates, we believe that culture is central to your success and ours. We believe in a vibrant, values-driven culture that is supportive, inclusive and diverse. Here, we get the opportunity to work closely as a local team serving local clients while leveraging our global community. At CA, collaboration wins, kindness matters and we hold true to a culture that enables you to succeed.

THE OPPORTUNITY

Cambridge Associates seeks to hire a Senior Associate to join our Portfolio Implementation Management Team. The Portfolio Implementation Management Team is part of Global Portfolio Services. The Team’s mission is to provide advanced operational support to clients and investment teams by developing a deep understanding of their respective operational and service needs, while acting as the central point of contact for both clients and internal teams. Additionally, our goal is to minimize the investment team’s involvement and oversight of transaction implementation, tracking, and reporting so that they can focus on making investment decisions.

Our clients are served by a full-service investment team including a Chief Investment Officer (CIO), Investment Directors, and Investment Associates as well as Portfolio Implementation Management and Investment Operations team members, who construct and manage portfolios in line with each client’s investment objectives. Senior Associates work across multiple client types (with varying size and complexity). Their main responsibility is to lead the implementation and execution of investment decisions through knowledge of institutional portfolio investments, experience managing both internal & external stakeholders, and strong organizational skills. Senior Associates work with each investment team to ensure best practices and policies are being adhered to for the implementation and execution of investment decisions.

RESPONSIBILITIES

The Portfolio Implementation Management Senior Associate is a crucial part of the broader Investment Team and our Client’s experience coordinating all portfolio operations and inquiries. They act as a central point of contact for investment teams and other internal stakeholders implementing portfolio decisions.

Central operational point of contact for investment teams and clients

• Serve as a key operational resource for the investment team and provide additional support as needed including investment and client relationship management activities
• Serve as a main point of contact for clients and other external stakeholders on all operational matters
• Participate in the new business onboarding process, helping to guide the client through requirements and facilitating internal review
• Help to improve best practices for portfolio implementation, contribute to changes to existing processes and platforms via engagement with the Portfolio Implementation Management Group, and play a key role in the development & implementation of new initiatives

Manage portfolio implementation

• Management of the full investment life cycle, from trade planning through to investment execution for each client portfolio

1. Maintain clients’ portfolio monitoring and projection spreadsheets by updating portfolio positioning and future investment decisions in coordination with the investment team
2. Incorporate knowledge of allocation targets and tactical tilts into rebalancing proposals, together with specific asset class sizing and trade recommendations
3. Manage investment timing and additional portfolio & client guideline considerations to create and execute trade plans
4. Directly engage with client contact(s), internal CA business areas, and third-party managers to ensure effective communication and implementation of investment decisions
5. Develop a deep understanding of and be able to work effectively with different teams across Global Portfolio Services and Investment Operations, while appreciating how they support the portfolio implementation and execution process
6. Implement a variety of investment strategies and products e.g., ETFs, mutual funds, futures, hedge funds, private investments (e.g. PE/VC, Private Credit, etc.)

• Portfolio monitoring, reporting, and oversight

1. Liaise with service providers to ensure proper transaction execution and that optimal exposures to target allocations are maintained
2. Proactively monitor portfolio liquidity and cash balances, considering spending and unfunded private investment commitments
3. Evaluate & monitor compliance of the portfolio against client guidelines
4. Serve a liaison between investment teams and the Client Reporting Group with the key responsibility of providing updates/changes to trade details impacting the client’s portfolio

• Currency hedging and overlays

1. Monitor currency exposure of portfolio positions and liaise with currency specialist providers to execute FX forward contracts to hedge currency risk
2. Manage portfolio beta exposure by monitoring portfolio exposures and liaise with derivatives overlay specialists to execute equity derivatives futures contracts

Client team management and ad hoc tasks & skills

• Build an understanding for how specialized service providers operate (e.g., futures and currency overlays, traders, post distribution management, secondaries sales) and can be used for portfolio management needs
• Coordinate with investment teams to complete ad-hoc operational projects, provide supplemental portfolio analysis, and gather information to aid investment decisions
• Leverage knowledge of investment and portfolio management concepts to help external providers (legal, tax, audit) complete work related to the portfolio
• Participate in department projects and working groups to improve processes, training, and other ad hoc topics

QUALIFICATIONS

• BS/BA with 3-5 years of experience in the financial services industry. Experience in portfolio-related operations is valuable. Knowledge of alternatives particularly private equity & hedge funds preferred.
• Demonstrate accountability, excellent attention to detail, intellectual curiosity, and excellent oral and written communication skills.
• Superior and demonstrated problem-solving, analytical, and organizational skills.
• Ability to work with a singular focus or on several projects simultaneously, both independently and collaboratively. Demonstrated skill in project management and prioritization.
• Strong interest in and general knowledge of investments, key industry terms and broad financial concepts.
• Proficiency with Microsoft Excel and familiarity with other Microsoft Office software.
• Proven ability to deliver on time with high accuracy and quality.

All applications must include a resume AND a cover letter in a single PDF document for consideration.

Please apply directly at: https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10626

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Participating in meetings, workshops, and other learning opportunities.

Observing and learning from experienced staff members.

Gaining knowledge of company policies, protocols, and processes.

Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.

Fulfilling any requirements and meeting goals set out at the start of the traineeship.

Following all company regulations.

Requirements

• A Level or Local Polytechnic Diploma
• Experience in a management role or similar.
• Excellent written, verbal, and interpersonal skills.
• Proficiency in MS Office.
• Superb attention to detail.
• Strong leadership skills.
• A positive attitude and willingness to learn.
• Willingness to work overtime if required.
• Excellent time management skills.

Job Responsibilities

· Lead the project & design department in the execution of projects from design inception to tender calling to execution and handling over of projects for both new build or A&A works, including pre and post construction stage.

· Provide leadership, direction and guidance to the project team and managing risks for the successful completion of projects, within time, cost, and workmanship.

· Provide leadership, direction, and guidance to the design team on test fitting of layouts, curation of design intents, material selections, keeping abreast of innovative or creative design solutions, including constant updating of design bible.

· Co-ordinate the efforts of all parties involved in the project, which include the architects, consultants, contractors, sub-contractors, and labourers etc.

· Propose A&A projects/business plan, support corporate development team in terms of cost feasibility study, authorities’ compliance study and obtain necessary budget/investment approval.

· Prepare and execute contingency plan for any unforeseeable situation.

· Organize and direct Company’s resources, personnel, and facilities as and when required, to manage the projects efficiently and effectively.

· Report to General Manager and update regularly to Head Office on the progress of different projects, on a weekly basis.

· Handle ad hoc assignments or tasks as required.

Requirements:

· Degree in Building Construction or related disciplines.

· Minimum 5 years’ experience in Project & Design Management and capable of leading a team.

· Familiarity with local building codes and authority approval procedure.

· Candidates with developer background will be preferred.

· Good track record of completed project and preferably from start to end.

· Strong communication and problem-solving skills.

· Driven individual with ability to work independently.

· Meticulous, able to take initiative & multi-task.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Responsible for project management activities with focus on campus master planning and implementation of development projects.
• Drive engagement of stakeholders as well as end users, including putting in place frameworks/tracking.
• Manage multiple projects with flexibility and adapt to changing priorities.
• Collaboration with other OCIS teams on inter-linked areas related to campus space planning.
• Collaboration with internal and external stakeholders, etc.

• Bachelor's degree in a relevant field (A master's degree could be advantageous).
• 5 to 10 years of proven local managerial experience in project management with activities involving project execution planning, master planning, infrastructure planning, etc.
• Strong planning and project management skills for large scale projects.
• Ability to manage complex and strategic planning projects within established timelines and budgets.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Able to manage stakeholders and end users.
• Extensive experience in managing large scale refurbishment/renovation commercial/education building and projects.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse team members and stakeholders.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

Job Description

• To achieve monthly sales targets assigned by the Director of Sales, Corporate
• Building long term business relationship and analysis on performance of each account.
• Minimum of 20 quality sales contact per week, including sales visits, site inspection and entertainment.
• Familiarization with work process and approval process for rate management of corporate accounts, credit application
• Assist in management of the assigned portfolio for maximum productivity and revenue generated; to craft sales strategies and direct overall sales efforts towards maximizing revenue for Corporate segment.
• To proactively source and develop new corporate business in defined areas and market segments, in line with annual revenue budget
• Work closely with Director of Sales - Corporate to execute pre-agreed strategies that target at corporate business growth.
• Responsible for the development and maintenance of all sales accounts and portfolio assigned.
• Participate in sales calls to acquire new business and increase in market share.
• Represent Worldwide Hotels at appropriate industry events, such as Conferences & Trade Shows.
• Forecast future travel patterns and proved trade feedback to the management.
• Timely submission of monthly & quarterly sales reports to Director of Sales - Corporate
• Any other tasks as and when assigned by Director of Sales, Corporate or AVP Sales

Job Requirement

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach, positive and adaptable to changes.

Job Summary:

The Business Development Manager (BDM) for Corporate Services will be responsible for driving growth by identifying new business opportunities, establishing and expanding relationships with key clients, and building a strong network of leads. This role involves identifying market trends, understanding client needs, and developing tailored solutions to meet corporate service demands. The ideal candidate will be a self-starter with excellent networking abilities, capable of independently sourcing and nurturing leads while contributing to the overall strategic goals of the business.

Job Responsibilities:

• Handle walk-in, phone or email inquiries promptly and professionally
• Identify and generate new leads through personal networks, referrals, industry events and digital platforms
• Build and maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling services
• Follow up on inquiries, quotations, and proposals to close deals effectively
• Serve as the main point of contact for key clients, providing ongoing support and ensuring satisfaction
• Meet or exceed sales targets and KPIs by driving new business and expanding existing accounts
• Work closely with internal teams (service delivery, operations and finance) to ensure smooth client onboarding and service delivery
• Assist in marketing, partnership, and collaboration activities in order to generate new leads

Skills & Qualifications:

• Proven experience in business development, sales or corporate services
• Strong ability to network, build relationships, and generate leads independently
• Excellent communication, negotiation, and presentation skills
• Knowledge of corporate services industry trends and market dynamics
• Able to work independently, prioritize tasks and meet deadlines
• A proactive, goal-oriented and result-driven attitude

Responsibilities - Accounting Work:

• Handle full set of accounts and prepare financial statements for audit purposes.

• Responsible for verifying invoices and processing vendor payments

• Responsible for billing customers and monitoring accounts receivable

• Prepare journals and monthly reconciliation schedules

• Prepare bank reconciliation statements

• Record and maintain fixed asset register

• Assist in daily operation and office related administrative support matters

• Perform data-entry and maintain efficient filing system for all documentation

• Assist the Director daily tasks and follow-up closely

• Run personal errands if required

• Able to work in a small team environment

• Other general administrative ad hoc duties assigned

Qualifications

• Diploma/degree in Accountancy or equivalent qualification

• 2-4 years relevant accounting work experience in finance, accounting or private equity industry.

• Ability to work independently and deal with multi-tasks scenario.

• Fast paced and dynamic working enviroment.

• Excellent communication, analytical and interpersonal skills.

• Proficient in Microsoft Office applications and have practical working experience with accounting software systems (Xero)

• Ability to work with large amount of data including synthesizing and analysis

• Experience with visualisation, database and analytical tools (optional)

Job Responsibilities:

Project Administration and Support:

• Support the Project Manager in implementing PMO procedures across the project lifecycle.

• Ensure accurate project billability, cost, and revenue forecasting.

• Track and maintain project performance metrics to ensure alignment with organizational goals.

Job Management:

• Create sub-project codes for resource and cost tracking.

• Raise Inter-Project Cost Recovery (IPCR) in APEX (formerly SAP) for internal projects.

• Set up billing plans and raise Sales Invoice Requisitions (SIR) in the IPMS system.

• Provide regular updates on work-in-progress projects.

Maintenance Support

• Track and manage customer contracts and third-party vendor maintenance/license renewals.

Procurement and Vendor Coordination:

• Raise and manage Purchase Requests in APEX, ensuring adherence to corporate procurement policies.

• Collaborate with vendors for timely delivery and issue resolution.

Administrative and HR Support:

• Coordinate staff onboarding/offboarding and liaise with HR for certifications and training tracking.

• Organize team bonding events and other team-building activities.

Documentation and Reporting:

• Manage SharePoint workspaces for content, document management, and collaboration.

• Prepare and maintain project documentation for audit and compliance purposes.

Job Requirements

Educational Qualifications:

• Degree in Business Administration, Project Management, or Information Technology-related studies.

Experience:

• 2 to 5 years of relevant experience in project administration or similar roles.

Technical Skills:

• Proficient in Microsoft Office applications, especially Excel and PowerPoint.

• Knowledge of SharePoint tools, workflows, and forms for task management.

• Experience with SAP, project management systems, and tools for financial tracking.

• Familiarity with SQL Server, Power BI, and Office 365 is preferred.

Soft Skills:

• Strong communication and organizational skills with attention to detail.

• Proactive problem-solver with the ability to manage multiple priorities.

• Demonstrated leadership, interpersonal, and conflict resolution skills.

• Ability to collaborate with internal and external stakeholders effectively.

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

This position is assigned to Diplomatic Technology (DT) Office and crucial for the design, development, testing, and implementation of the Embassy’s applications and intranet web presence, with a special focus on AI systems development and integration. The incumbent will provide technical assistance and support for queries and issues related to developed applications, development of new applications, and SharePoint support for more than 300 customers and 21 agencies at the U.S. Mission in Singapore. Additionally, the incumbent will provide user training and augment the rest of the IT support staff as needed.

Key Responsibilities:

• Design, develop, test, and implement Embassy applications and intranet web presence, with a focus on AI systems development and integration.
• Provide technical assistance and support for developed applications.
• Develop new applications and provide SharePoint support.
• Offer user training and support IT staff as required.
• Ensure proper implementation of cybersecurity practices.
• Occasionally provide support at the Chief of Mission and Deputy Chief of Mission residences and VIP visit sites around the city.
• Work in server rooms with high voltage equipment and handle computer installations and office renovations.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

· Bachelor's degree in computer science, computer software engineering, information technology or host country equivalent, AND at least three (3) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment and release is required.

OR

· At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND at least five (5) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment, and release is required.

• Fluent in (speaking/reading/writing) English is required.
• In-depth knowledge of administrative duties for administering the latest Microsoft Windows Server, SharePoint, and Desktop operating systems.
• Advance knowledge in database design and development, Client/Server and Multi-tier architectures and Internet working operations and management; systems analysis/design techniques; telecommunications and management advisory services.
• Strong working knowledge of PowerApps, Power Automate, .NET, C#, Framework, AJAX, JavaScript, PHP, jQuery, XML, SharePoint API is required.
• In-depth knowledge of proper implementation of cybersecurity practices.
• Advance knowledge of Office Suite programs (e.g. Word, Excel, Outlook, Power Point, Share Point, etc)
• General experience in areas of end-user support in a Microsoft environment.
• Familiar with the planning, migration and operations for both on-premise and cloud only SharePoint configurations.
• Experience developing SharePoint applications using PowerApps and Power Automate workflows.
• Experience using SharePoint reusable components, publishing sites, add-ins and Frameworks.
• Good communication skills both verbally and in writing.
• Must have the ability in building solutions on Microsoft's SharePoint and/or O365 development platform required.
• Ability to analyze user requirements, plan strategies and manage multiple tasks/projects simultaneously.
• Ability to thoroughly document solutions via flow charts, review instructional manuals (for users or systems staff) and provide guidance as necessary.
• Ability to research current technologies and design practices to develop solutions.
• Must be able to lift up to 50 pounds consistently with or without a non-motorized lifting device.

Additional job details can be requested by emailing [email protected]

Please note:

· Emailed applications are no longer accepted.

· To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

· To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by December 3, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

Job purpose:

The Intern program is designed to facilitate the applicant to gain a broad experience in the Cluster Supply Organisation where business specialists, business experts, engineer specialists, engineers and product owners work together as a team. The agile methods support the team members in performing their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions. This approach is intended to bring about better products, higher quality, more efficient processes, and higher implementation speeds. The team works together to ensure that valuable functionalities are provided to customers and that existing products, processes and services are developed and improved in line with customer needs.

To achieve this, the team members organise their own activities, working autonomously and with full accountability. To that end, they are granted responsibility for all processes and systems needed for the products, processes, and services for which they are accountable. Open communications among the team members ensure regular and timely feedback. This enables the team to adopt a "fail fast" approach – i.e. the rapid recognition and correction of mistakes, which permits a quick reaction to changing conditions and customer needs by means of iterative procedures.

The role has both a technical and operational focus and acts in the capacity of a cell member. He / She has an agile and digital mind-set, and continually adapts it to changing requirements. He / She is deployed where his/her knowledge and experience are needed, and therefore demonstrates flexibility with regards assignments in various cells and chapters, even across cluster boundaries.

Key activities:

• Working in a cross-functional team to be able to perform all tasks required to deliver the relevant products, services, processes and systems
• Product portfolio management and steering, implementation and ongoing development of one or more products, services, processes and/or systems across the entire life cycle in a team, taking quality standards into account
• Preparing and implementing digital strategies, ensuring the core infrastructure of products, services, processes, and systems; full commitment to innovative technologies; establishment and expansion of the use of digital channels
• Acquisition, ongoing development and transfer of operational / process-related/IT knowledge on assigned issues
• Application and ongoing development of the necessary skills to set up new, future-ready digital architectures
• Concept design and implementation of agile quality assurance and risk management
• Customer and interface management, including needs analysis, advice and support for central functions and clusters with regard to assigned issues
• Ensuring that internal and external standards are met, in particular with regard to regulatory issues, reporting, compliance and auditing in the context of assigned issues and applying best practices
• Operation, support, and maintenance of infrastructure, including performant support for relevant systems, data updates, reporting and user authorisation management
• Compliance with security standards and ensuring stable operations regarding products, services, processes and systems
• Testing activities
• Production and maintenance of documentation, including specifications and operational categories

Formal education:

Skills and Qualifications

• Recent graduates with not more than 1 year of professional work experience (excluding internships)
• Bachelor's or Master's degree in Computer Science or a related field.

Specialist knowledge (work experience, further qualification):

• Knowledge of programming languages and or some coding skills beneficial

Description of specifications with regards to work profiles

• Willingness to learn, be part of a dynamic team and make an impact!
• Proactive & self-initiated
• Strong desire to learn
• Ability to learn & adapt quickly, and work independently or as part of a team
• Highly motivated to achieve results
• Team player
• Strong sense of responsibility & integrity
• Client centric & service oriented
• Ability to work under pressure & deliver high quality output
• Meticulous
• Good interpersonal skills
• Strong communicator
• Good verbal and written English communication skills
• Singaporeans and PRs are preferred
• Have the right to work in Singapore: Valid student visa for undergrad intern & eligibility to work in Singapore for graduate intern

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Business Analyst

Job Requisition Number: JR46301

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which include requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge of role-based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills require excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Technical Skills

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role Purpose

This role is needed for:

A) Utilizing Business Intelligence tools to provide insights and enhance business value.
As a key member of the Business Intelligence team, this role involves close collaboration with Commercial, Trades, Networks, Operations, Customer Success, and Landside Logistics teams. The focus is on understanding business needs and creating Power BI datasets, reports, and dashboards for improved insights and data-driven decision-making.

B) Leveraging market-related data sources to generate business value.
This entails streamlining the flow of market intelligence data to support the Business Intelligence Manager in delivering market insights efficiently and promptly.

C) Collaborating closely with the Digital team to bridge departmental gaps.
This role is pivotal in liaising with the Data & Analytics team, focusing on aligning their technical capabilities with the specific needs of various business units (including but not limited to Commercial). Central to this responsibility is the identification and specification of dataset requirements from the data lake, tailored to each department. This role will also be crucial in guiding the development of reports and insights, thus enhancing the application of business intelligence across different departments within the company.

Role Accountabilities

Create and maintain Commercial-specific Power BI Datasets / semantic models

· Craft and refine specialized datasets for the Commercial team by identifying essential data elements, ensuring accurate data representation, and aligning with commercial strategies for actionable BI reporting.

Create and maintain Power BI Reports

· Design, deploy, and refine Power BI reports, dashboards, and KPI trackers as needed.

· Maintain and update existing Power BI report suites to align with business changes.

· Liaison with key teams to identify BI report applications that enhance decision-making.

· Simplify the user experience by consolidating and optimizing report quantity and format.

· Implement best practice data modeling and DAX to enhance report performance.

· Manage automated report schedules ensuring relevance and high quality of content.

· Advance report capabilities to include predictive analysis and forecasting.

· Stay current with BI best practices to maximize benefits for the organization.

Data Validation

· Validate existing datasets, ensuring the accuracy of information being reported from the data lake and other data sources.

· Implement and manage a process that will identify errors within the datasets (user or system errors), and ensure these are reviewed periodically as required.

Management of Data and Revenue Information Registers

· Ensure all Power BI-related data mappings are kept up to date within ongoing changes.

· Assist with collecting and streamlining the flow of market intelligence data, in order to timely report on market share, competitor activity and other market related information.

User Access & Security

· Ensure security measures are in place to limit data visibility for users as appropriate, and that these restrictions are reviewed on an ongoing basis as is deemed necessary.

Project work and detailed analysis

· Work closely with Business Intelligence Manager on project work and in-depth analysis as required.

Process & Digital transformation

· Work closely with Business Intelligence Manager to assist with the process, digital tool and systems requirements of the Commercial & Market Departments.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures

Key Qualifications & Skills

Qualifications:

· Bachelor's or Master’s degree in a field related to Business Analytics, Data Science, Computer Science, or similar.

Technical Skills:

· Extensive experience (over 2 years) with BI tools, especially Power BI, including Power Query and DAX.

· Expertise in SQL and advanced Microsoft Excel functions.

· Demonstrated ability in data visualization and financial data analysis.

· Previous experience in the shipping industry would be advantageous.

Professional Skills:

· Demonstrated ownership for deliverables and accountability for results.

· Strong collaboration skills, with the ability to engage effectively with various internal teams.

· Analytical mindset with strong problem-solving skills.

· Experience in managing cross-departmental projects.

· Ability to work independently and in a team environment.

· Adaptability to new technologies and business requirements.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Job Summary:

• Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling.

• The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

• The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analysing data to identify trends and patterns to gain insights and use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.

• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules in the capacity of Business Analyst

• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.

• Recommend solution design considering pros & cons of available options

• Review business process supported by the credit systems to optimize efficiency.

• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT

• Conduct training for new and existing system related processes and functionality.

• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.

• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.

• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data

• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing

• Obtain insights into the data and prepare clear visualization to present findings

• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends

• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Degree in Banking, Commerce or Information Systems-related field.

• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.

• Product Owner or Scrum Master experience preferred.

• Excellent people management skill.

• Able to understand and articulate business objectives, risk and dependencies.

• Good at defining and defending scope.

• Experience in wholesale banking / credit risk projects

• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets

• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.

•Experience with Data Analytics/ Machine Learning project/ application preferred.

•Experience working in AGILE methodology preferred

•Experience with SQL, Excel

•Experience in Java Scripts, and Phyton (not a must)

Good to have:

• Strong leadership, communication, presentation and analytical skills.

• Task oriented and follow through with attention to detail.

• Strong discipline to adhere to procedures and standards.

• Tolerance for ambiguity and job stress.

• Clear, analytical mind and good/ creative problem-solving skills required.

• Fast learner who can work independently with minimal guidance.

• Tenacious.

• Can prioritize work quickly.

• Maintains good relationships at all levels – junior to senior.

• Team player & able to mentor and guide support staff

• Good listener.

• Not afraid to escalate issues.

• Able to distill IT speak into business language and vice-versa.

• Solution oriented, not problem oriented.

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Position summary:

Technical Project Manager (TPM) is responsible for leading the delivery of large, strategic, and complex data integration projects on behalf of our customers. You will work closely with project team members, and few other internal team to ensure successful project delivery. The TPM is ultimately responsible for the leadership, financial management, quality, and timely delivery of the project for our customer.

Key Responsibilities:

• Responsible to manage multiple projects and ensure time bound delivery and quality as expected by customer
• Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, pre-requisites etc.
• Provide the single point of contact for resolution of project related issues
• Conduct project kickoffs and regular project status meetings
• Act as the primary interface point into broader technical teams to ensure the full breadth and depth of the organization is leveraged for the customer’s success
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes and budgets
• Ensure complete understanding of the project estimates and project scope in order to lead the team to deliver within the boundaries of the given estimates and assumptions
• Communicate overall project status to the customer
• Baseline and track project plans
• Identify and mitigate risks and critical path items
• Work with customer for pre-requisites, tracking of the project and change requests
• Liaise with customer and internal teams to resolve any issues related to project execution.
• Manage escalations and prioritization
• Closely work with Technical Delivery Manager/System Architect for internal execution activities
• Ensure logistics and paperwork is in place for the requisite projects for a delivery
• Prepare and publish weekly and monthly project status report to all stakeholders.
• Prepare and publish project closure report at the end of the project
• Travel to customer locations or Mobileum offices, as required

Desired Profile

Technical -

• PMP or Prince 2 Certification or equivalent project management qualification
• Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST
• Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
• Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
• Experienced in handling solution, integration and testing related discussions
• Knowledge of various system interfaces and commissioning activities
• Use of project management tools like MS Project or equivalent
• Sound documentation and presentation skills using Microsoft Office

Non-Technical –

• 10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
• Strong history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
• Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
• Must possess combination of technical depth, written/verbal communication, project management, and client management skills
• Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
• Excellent written & verbal communication
• Analytical skills and attitude for problem solving
• Strong Project Management skills
• Good Interpersonal and team building skills
• Time Management. Ability to handle pressure and providing timely delivery
• Ability to multi-task efficiently

Work Experience

• 8+ years of experience in project management

Educational Qualification:

• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA

As a Senior Project Engineer, your main responsibility is to lead, supervise, execute and coordinate project activities together with a group of Engineers, Technicians and sub-contractors leading to successful project completion. You will monitor and control projects on schedule, within budgeted cost and quality and safety standards. You will also work closely with the consultant/owner to ensure the project is delivered according to requirements. As a senior, you are also required to perform system programming and troubleshooting during project implementation.

You should possess a Diploma/Higher Nitec in Electrical and/or Electronics in any Engineering related courses, with 3-5 years’ experience in site supervision and coordination with owner, main contractors, and subcontractors, must have experience in alarm, card access and CCTV system installation knowledge. Must be computer literate and knowledge of Risk Management.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a member of THE Alliance Coordination Centre (THE ACC), you play an important role in managing and nurturing strategic partnerships with our shipping alliances. You are to coordinate effectively with our alliance partners to ensure seamless operations, optimise shipping routes, and enhance service offerings. You are expected to analyse performance metrics, identify areas for improvement, and implement strategies to enhance operational efficiency and customer satisfaction.

Responsibilities

• Coordinate daily operations and communications with alliance partners.
• Monitor and optimize shipping routes and schedules.
• Analyse performance data and generate reports for management.
• Identify and resolve operational issues in collaboration with partners.
• Develop and maintain strong relationships with alliance partners.
• Ensure compliance with industry regulations and company policies.
• Support the negotiation and implementation of alliance agreements.
• Any other tasks assigned by Management.

Requirements

• Bachelor’s degree in Business, Logistics and Supply Chain, Maritime Studies or any other related field.
• At least three (3) years of experience in logistics, shipping, or a related industry with experience in network planning preferred.
• Fluent in Mandarin to facilitate discussions and negotiations with alliance partner members.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Proficient in MS Office Tools.

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Get to Know the Team

The People Programme Management team enables future-ready People function at Grab by planning out strategic directions, priorities and allocation of resources. The team is looking for an intern that can help build our people strategy and the associated strategic people programs and projects.

Get to Know the Role

Your role as a People Programme Management Intern will influence the goals of the People team. The team strives to revolutionise People Operations the same way that Grab has revolutionised transportation and food delivery.

The Critical Tasks You Will Perform

• You will build important assets, implement project plans and change management deliverables.
• You will facilitate sessions to identify problem statements and attain agreement across teams.
• You will brainstorm people practices and research leading industry practices.