IT Business Analyst - {Payments Systems) - Bank
We are seeking a highly motivated candidate for the position of IT Business Analyst within Information Technology Department under Asian Systems Office.
The successful candidate will be part of a growing dynamic regional team that in charge of Regional Payment System.
This is a critical system that processes all the domestic payments received from our corporate customers in this region.
You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.
Job Responsibilities:
- Conducts requirements analysis and collaborate with business units to elicit and review business requirements
- Work with cross functional teams to analyse and define the integration requirements between different systems, highlighting any dependencies and impacts
- Responsible to analyse and define detailed functional and non-functional requirements based on the business requirements
- Monitor and manage risks/issues related to the requirements and scope creep
- Work with offshore test team to translate requirements to test scenarios and test cases. Validates test result to ensure the fixes are tested correctly before rolling out to production.
- Clarify test findings escalated by test team and classify the findings accordingly (either as a defect or change request)
- Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
- Manage the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation.
- Provide L3 production incident analysis, resolving, handle user queries and change requests.
- Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)
Job Requirements:
· Bachelor’s Degree in Computer Science, Information Systems, or other related field
- 7+ Years of experience with specialization on Payments implementations, with exposure to methodologies and frameworks for business analysis
· Experience in Payment & Settlement systems with strong domain knowledge of Asia Pacific payment systems (e.g. RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll etc.)
· Excellent Knowledge of ISO20022 payment standard and SWIFT messages
- Experience with TCS Bancs Payments product preferred
· Familiar with project management fundamentals and change management processes
- Excellent analytical, troubleshooting and problem solving skills
- Strong verbal and written communication skills
- Excellent interpersonal and negotiation skills
- Strong planning, organizational and time management skills
- Self-motivated and possess drive, and ability to work independently and a good team player
- Experience in software development lifecycle (SDLC) and exposure to Agile methodology
- Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS (would be a plus)
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.