JOIN US AND GROWTH TOGETHER!

Location: Bukit Panjang Plaza, Bugis+, Singapore

Type of Employment: Full-time

Working days: 6 days a week

THE JOB:

A Management Trainee in F&B (Food and Beverage) is an entry-level position designed for individuals who aspire to build a career in the food and beverage industry, specifically in managerial roles. This program is typically structured as a training and development program where trainees undergo hands-on learning and are groomed to take on leadership positions within restaurants.

Keys Responsibility:

1. Training across Functions:

• Trainees rotate through various departments such as kitchen operations, front-of-house (service), purchasing, inventory management, and customer service.
• They learn about different aspects of food and beverage management, including operations, staffing, cost control, menu planning, quality standards, and customer satisfaction.

2. Skill Development:

• Leadership: Trainees are taught to manage teams, make decisions, and handle day-to-day operations.
• Customer Service: Focusing on how to provide exceptional service, manage customer complaints, and ensure a high standard of experience.
• Operational Skills: Learning how to oversee smooth operations in both the kitchen and dining areas.
• Financial Management: Understanding budgeting, profit margins, inventory control, and cost reduction strategies.

3. On-the-job Experience:

• Trainees typically get real-world experience by working directly in various roles within the F&B operation.
• They receive feedback from mentors or senior managers to develop the skills necessary for a future managerial role.

4. Career Path:

• Upon successful completion, trainees may be promoted to roles such as Assistant Manager, F&B Supervisor, or other management positions within the organization.

Ideal Candidate:

A passion for food and hospitality.

Strong leadership and communication skills.

Ability to work under pressure and handle multiple tasks.

Willingness to learn and take on new challenges.

Flexibility and adaptability to different operational environments.

In essence, a Management Trainee in F&B is someone who is undergoing intensive training to eventually take on a managerial position within the foodservice sector, with a focus on leadership, operational efficiency, and customer satisfaction.

Our company is looking to onboard a full-time Management Trainee for our company operations.

Responsibilities

- Shadow existing manager across different aspects of the operation

- Manage a team of 15 operation staff in our central kitchen

Requirements

- Professional F&B related training (school or work experiece)

Overview
We are looking for an experienced and strategic-minded Business Planning Analyst to act as a financial business partner, collaborating with various departments and senior management to drive informed decision-making. This role combines financial analysis, cross-functional communication, and strategic planning to identify and support growth opportunities, ensuring the organization’s financial health and future readiness.

Key Responsibilities:

· Financial Analysis & Reporting: Oversee reporting, forecasting, and planning activities, ensuring accuracy and timeliness across country offices. Deliver monthly, quarterly, and ad hoc reports and variance analyses.

· Cross-Departmental Collaboration: Work closely with multiple departments to solve complex issues, drive change, and support business objectives through data-driven insights.

· Business Development & Strategy Support: Identify growth opportunities, coordinate action plans, and communicate them effectively across departments to support execution.

· Strategic Financial Support: Assist with business case simulations, potential business assessments, and cash flow forecasting to support senior management in strategic decision-making.

· Insightful Reporting: Prepare strategic communication documents and presentations for senior leadership, including monthly and annual cash flow statements, group consolidated management accounts, and profit and loss forecasts.

· Operational & Financial Oversight: Analyze subsidiary management accounts to align with group objectives and identify potential financial or operational risks.

· Additional Responsibilities: Complete additional tasks as assigned by management to support the broader finance and strategic functions.

Requirements:

· At least more than 2 years in similar capacity

· Strong presentation, communication, and interpersonal skills with proven analytical abilities.

· Proactive, detail-oriented, and adept at multi-tasking in a fast-paced environment.

· Advanced proficiency in PowerPoint and Excel for financial modeling and simulations.

· Ability to conceptualize and create impactful strategic communication documents.

· Resilient and able to work independently to meet deadlines and produce high-quality outputs.

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Description

The Business Analyst is subject matter expert for all our projects.

The successful candidate will be the point of contact to our client business and technology stakeholders for business and technical requirements, use cases, solutioning and training. You will provide quality advice and solutioning to ensure that our product can be delivered according to our sales process.

Responsibilities

• Define requirements and use cases together with the Client
• Write / validate functional specifications
• Review technical specifications to ensure alignment with the functional specifications
• Provide solution walkthrough and unit testing support to developers and testers
• Provide onsite testing support to the Client, including root cause analysis
• Attend delivery calls with the Client

Essential skills

• Good knowledge of the Banking business, particularly the Advisory business
• Good understanding of .NET / Java / full-stack development product development and delivery
• Sound experience of real-life SLDC delivery
• Abiity to liaise with stakeholder from both IT and business

We are looking to speak to Business Analysts with experience in Front Office Post Trade Environment!

Main Responsibilities:

1. Build & Change Management:Analyze business enhancements and propose solutions in collaboration with Architects, developers, and business stakeholders.
   Write specifications, provide workload estimates, manage planning, and design test scenarios and release documentation.
   Coordinate user acceptance tests (UAT).
   Manage monthly releases, ensuring milestones for analysis, coding, and testing are met.
   Support the release roadmap for production deployment.
2. Incidents and Requests Management:Troubleshoot and resolve issues/bugs reported by business users or other IT teams
3. Continuous Improvement:Focus on improving operational processes to enhance efficiency.
   

Qualifications & Profile:

• Minimum of 5 years of experience as a Front Office Post Trade Business Analyst.
• Hands-on experience with Front Office systems (either in-house or third-party).
• Knowledge of financial assets, particularly banking treasury products, Fixed Income, and Money Market products.
• Understanding of the trade lifecycle, as well as risk management concepts and market data.
• Experience interfacing Front Office (FO) or Back Office (BO) systems with external systems.
• Proven experience in implementation projects.
• AGILE methodology experience.
  

Key Skills & Expertise:

• Business Analysis: Strong analytical skills to translate business requirements into technical solutions.
• Project Management: Ability to manage releases and coordinate various stakeholders effectively.
• Financial Knowledge: Familiarity with banking treasury products, risk management, and trade lifecycle.
• Technical Interface: Experience with systems integration and understanding the technical side of front office operations.
• Process Improvement: Continuous optimization of operations and business processes.

Working Hours

• 9:00am – 6:30pm SGT or 11am – 8pm SGT

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description

Responsibilities:

• While taking a bird's-eye view of the banking system, draw out, and analyze various business processes, policies, and IT requirements for the system or region in charge.
• Based on the results of the analysis, create a To-Be model and communicate with both IT and coordinate opinions among stakeholders to validate
• Lead the discussion with relevant stakeholders and make several documents such as a requirement document and a specification document etc.
• Creation of the project plan document, which are inclusive of Master-schedule, WBS, Team-structure, Role & Responsibilities, Deliverables, Risk & Mitigation plan, Test plan, Operation plan, Migration plan, regular meeting agenda, meeting minutes, and explanation document for users/vendor.
• Lead getting consensus from all relevant teams and its management on the project plan.
• Build up the delivery team and manage them by tracking progress with WBS/Issue List and setting up necessary meetings.
• Take full responsibility for Scope Control, Risk management, Issue handling, and quality control of deliverables.
• Requires frequently communicate with the client in order to align with its directions.
• Create some deliverables and do development and testing with delivery members.
• Meeting handling (Creation meeting agenda and minutes, Creation of Management report, Update progress, Key issues and risks to both head office and local management, and facilitate the meeting）

Job Requirements:

• Must have good communication and documentation skills.
• Must have experience of PMO experience of the IT related project
• Highly preferred to more than 3-year experience in IT, financial sector and/or consulting business.
• Highly preferred to have consulting experience.

Key Responsibilities:

• Deeply understand and analyse the requirements related to OMS and Custodian systems for US brokerages and translate them into detailed system requirements documents.
• Collaborate closely with internal and external stakeholders to gather business requirements and produce comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), ensuring that trading systems meet business and regulatory needs.
• Conduct thorough analysis of trading, clearing, and settlement processes for brokerages, optimising workflows in OMS and Custodian systems to ensure efficiency and compliance with SEC and FINRA regulations.
• Work closely with development teams and solution architects to provide detailed requirements guidance, assisting in the design of technical solutions that align with business needs.
• Assist in User Acceptance Testing (UAT), develop test cases, and ensure that the system functionalities meet business requirements while managing issue tracking and resolution.
• Stay updated on changes in the US regulatory environment, particularly in relation to OMS and Custodian systems, and work with the compliance team to ensure systems adhere to the latest requirements.
• Contribute to ongoing system enhancements by providing recommendations based on business changes and technological developments.

Key Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

We are looking for an experienced Business Analyst familiar with Salesforce and a strong interest in Government Projects.

• Opportunity to work on large scale digital transformation projects .
• 5 days work week (Mon to Fri).
• Attractive remuneration package.

Responsibilities:

• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies.
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Requirements:

• Min 5 years’ experience required, IT related tertiary education.
• Experience in full software / product development life cycles using Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of Salesforce with other systems.
• Experience with Cloud Technologies or low-code platforms.
• CSM/ CSPO and Salesforce Related Certifications.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J50442 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

1. Perform local purchase and overseas indent of goods.

2. Manage factory audits and document control.

3. Perform cost margin analysis of production.

4. Lead and manage ongoing and new projects.

5. Good in excel skillsets and high EQ.

6. Able to work under pressure and with cross functional teams.

7. Good communications and written email skills.

About the Blockchain for Good Alliance

Initiated by global leaders in web3, the Blockchain for Good Alliance (BGA) is a long-term collaborative non-profit initiative with key partners with the main goal of contributing to societal good by using blockchain technology to solve real-world problems.

Our goal is to position blockchain as a tool with the capabilities to address the most pressing global challenges, aligned with the 17 Sustainable Development Goals of the United Nations.

Role Overview

The Business Coordinator will work with the BGA Lead to play a critical role in ensuring the seamless execution of BGA’s activities, initiatives and stakeholder communication.

This role combines operational execution, administrative coordination, and partnership engagement to drive the efficiency and impact of the BGA’s programmes, including hackathon sponsorships and management, incubation programme and engagement, joint fund development, and the prestigious annual ceremony, the Web3 Oscar.

Key Responsibilities

1. Operations Coordination

• Coordinate with the BGA Lead over the operations across key BGA initiatives, such as hackathons, incubation programmes, and events with marketing, business development and partnerships teams.
• Oversee the adherence to timelines, budgets, and deliverables to ensure smooth execution of BGA activities.
• Engage with vendors, partners, and internal teams to meet project requirements.

2. Administrative Support

• Maintain and update project documentation, reports, and communication materials.
• Schedule and organize meetings, ensuring timely follow-ups and documentation across the BGA.
• Act as the central point of contact between the BGA Lead, team and external stakeholders, streamlining communications.

3. Partnership Coordination

• Assist in managing relationships with key stakeholders, including partners, advisors, and sponsors.
• Support the onboarding process for partners, ensuring alignment with BGA’s goals and requirements.
• Track partnership deliverables and maintain regular communication with stakeholders.

4. Process Improvement

• Work with the BGA Lead to develop and implement Standard Operating Procedures (SOPs) for workflows, including hackathon-to-incubation transitions and joint fund processes.
• Identify and address inefficiencies in current processes, proposing actionable solutions.

5. Event Support

• Assist in planning and executing BGA events, including logistics, scheduling, and on-site coordination.
• Coordinate participant registration, event materials, and post-event reporting.

6. Data and Reporting

• Collect and analyze data from BGA activities to provide insights on impact and progress.
• Prepare regular reports for internal and external stakeholders.

Qualifications

• A minimum of Diploma or Bachelor’s degree in Business Administration, Management, or a related field.
• 1-3 years of experience in operations, project coordination, or a similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for managing stakeholders.
• Proficiency in productivity tools (e.g., Microsoft Office, Google Workspace) and project management software (e.g., Lark).
• Knowledge of blockchain, Web3, or emerging technologies is a plus.

Key Traits

• Proactive, meticulous and solution-oriented mindset.
• Ability to work independently while managing multiple priorities.
• Strong team player with a collaborative approach to achieving goals.
• Passion for social impact and innovation through technology.

What We Offer

• Opportunity to work at the intersection of blockchain innovation and social good.
• Exposure to global projects and partnerships in the Web3 space in an organization backed by and working with the best names in web3.
• Collaborative, mission-driven work environment.
• Professional growth opportunities in the web3 sector through engagement with leading industry experts.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local SCs and PRs are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.

Position Overview:
The Business Manager will lead and oversee all aspects of the trade-in and resale operations for refurbished phones. This role is responsible for developing and implementing strategies to grow the business, manage operational workflows, ensure profitability, and maintain customer satisfaction. The ideal candidate will have strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and implement strategies to grow the trade-in and resale operations
• Identify market trends, competitor activities, and customer needs to shape business strategies
• Build partnerships with suppliers, retailers, and trade-in program providers
• Explore opportunities to expand market reach, including e-commerce and B2B channel

2. Operational Management

• Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
• Manage inventory and ensure an efficient supply chain for refurbished phones
• Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability.
• Ensure compliance with industry standards, regulations, and sustainability goals

3. Team Leadership

• Build, mentor, and manage a team of sales, operations, and customer service staff
• Set goals, monitor performance, and ensure a high level of team productivity and morale

4. Finacial Oversight

• Create budgets, forecasts, and financial models to support business objectives
• Monitor profitability and cost management, ensuring competitive pricing strategies
• Report financial and operational metrics to senior leadership and stakeholders

5. Customer Experience and Brand Management

• Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
• Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
• Maintain high standards of product quality and service to enhance the brand’s reputation

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
• Proven experience in the trade-in, resale, or electronics refurbishment industry
• Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
• Excellent leadership and team management skills
• Proficiency in financial planning, data analysis, and project management
• Familiarity with e-commerce platforms and digital marketing strategies
• Strong problem-solving, negotiation, and communication skills

Preferred Experience:

• Experience working with large-scale trade-in programs or refurbishing operations
• Knowledge of regulatory and environmental compliance in electronics resale
• Expertise in managing partnerships with carriers, retailers, and third-party logistics providers

What We Offer:

• Competitive salary with performance-based bonuses
• Opportunities for career growth in a fast-paced and growing industry
• A chance to contribute to sustainability through the promotion of refurbished electronics.
• Collaborative and innovative work environment

This position is ideal for someone passionate about technology, sustainability, and driving business success in the refurbished electronics market.

Basic salary: up to $6k with experience.

Transport allowance: $1000 (if have own transport) / $500 (without own transport)

Mobile allowance: $50

There will be commission / incentive for the position.

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of food is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case. Work with in-house IT and business project teams to develop user stories,

functional/technical specifications and acceptance criteria. Evaluate and recommend suitable technology while aligning with WOG technology

directions (such as cloud-based, modernization of legacy systems, adoption of SG Tech Stack).

Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment. Plan/review/conduct testing and data conversion to ensure that specifications are met.

Drive system or product readiness for smooth deployment, adoption and operations.

Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase).

Facilitate and propose business process improvements through the use of digital technologies.

Experience and skills requirements

Degree in Computer Science, Information Systems, Information/ Infocomm Technology. Computer or Electronics Engineering or related discipline.

Must have minimum 4 years of working experience in this role.

Participated in at least two full software or product development cycle, preferably using

Proven experience in IT business analysis, application solutioning and design, and testing

Agile Methodology.

Good understanding of customer/user experience, design thinking, user story mapping

and digital product lifecycle management Strong analytical, conceptualisation and problem-solving skills

. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

A driven and motivated personality with an ability to learn and apply

Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Custconer Relationship Management. Knowledge Management. Service Design Cloud Solutioning Past development or consuting experience (preferrable)