Job Responsibilities

- In-house design for company’s collateral

- Content creation for social media platforms such as Facebook, Instagram, YouTube


- Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)
 - Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content


- To handle online marketing eg Facebook, Instagram, and company website


- Responsible to assist in marketing planning and execution

Requirements:

- Knowledge in Adobe Photoshop / Illustrator / Canva

- Knowledge in social media marketing skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management

- Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Job Responsibilities

- Provide secretarial support to the Director, including screening of calls, scheduling of meetings and appointments

- Management of email correspondences, drafting of replies

- Attending to guests and visitors - Preparation for meetings

- Maintain proper filing system and proper record keeping of clients/contact information for the Management Office.

- General office administrative duties includes attending to walk-ins, assisting to answer phone calls

- Perform any ad hoc duties as assigned by management

Requirements

- Fresh graduates are welcome

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised - Enjoy communicating with people

• Oversees team of inventory or warehouse employees.
• Manages inventory tracking system to record deliveries, shipments and stock levels.
• Evaluates deliveries, shipments and product levels to improve inventory control procedures.
• Analyzes daily product and supply levels to anticipate inventory problems and shortages.
• Manages schedules of employees, deliveries and shipments to optimize operations.
• Communicates with inventory employees to meet business goals and address personnel issues.
• Develops business relationships with suppliers and clients.
• Proposes strategies to reduce costs and improve procedures of supply chain logistics.
• Monitors demand and analyzes data to anticipate future supply and logistical needs.
• Reports on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management.
• Manages the recruitment and training of new inventory employees.
• Contributes to team effort by accomplishing related results as needed.

Job Description:

• Oversee and manage project progress to ensure timely and quality completion of tasks
• Coordinate and communicate with team members and external partners to facilitate project workflow
• Develop and implement project plans and strategies, addressing challenges during execution
• Manage resource allocation to ensure efficient use of resources
• Report project progress to management regularly and provide recommendations

Daily Responsibilities:

• Conduct daily site inspections to ensure work is proceeding according to plans and quality standards
• Assign detailed daily tasks to team members and provide necessary guidance for efficient operations
• Maintain and update daily progress records and project documents, including daily and weekly reports
• Address on-site issues promptly and propose effective solutions
• Review safety measures on-site to comply with company and regulatory standards, ensuring worker safety
• Communicate with clients and stakeholders through meetings or calls to report project updates and address concerns
• Inspect the use and storage of equipment and materials to ensure optimal usage and minimize waste
• Monitor team attendance and performance, providing training or guidance to enhance team efficiency
• Participate in regular project meetings to summarize progress and discuss improvement strategies
• Assist in preparing project budgets and cost reports, ensuring expenses are controlled within the budget

Job Description:

• Manage and oversee all phases of waterproofing projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Lead and mentor project teams, including site managers, engineers, and subcontractors, to ensure cohesive and efficient project execution.
• Act as the primary point of contact for clients, providing updates on project progress, addressing concerns, and managing expectations.
• Implement and monitor quality assurance processes to ensure all waterproofing work meets industry standards and project specifications.
• Coordinate the allocation of resources, including labor, materials, and equipment, to optimize project efficiency and cost-effectiveness.
• Ensure all projects comply with safety regulations and company safety protocols, conducting regular site inspections to identify and mitigate potential hazards.
• Develop and manage project budgets, monitor expenses, and provide financial reports to senior management, ensuring cost control throughout the project lifecycle.
• Maintain accurate and detailed project documentation, including contracts, change orders, and progress reports, ensuring all records are up-to-date and accessible.

Job Requirements:

• Minimum of 3 years of experience in project management, preferably within the waterproofing or construction industry.
• Bachelor’s degree in Civil Engineering, Construction Management, or a related field. Project Management certification is advantageous.
• In-depth knowledge of waterproofing systems, materials, and application techniques, with the ability to troubleshoot and resolve on-site issues.
• Demonstrated ability to lead and manage project teams, with strong interpersonal skills to motivate and guide team members.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly to clients, teams, and stakeholders.
• Strong analytical and problem-solving skills, capable of making decisions quickly and effectively in challenging situations.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.

Responsibilities:

• Liaise with customers and internal stakeholders to understand requirements, develop project plans and coordinate projects.
• Assist the business development team in identifying and developing new projects.
• Support the preparation of tenders.
• Prepare project budgets and technical specifications.
• Assist the operations team with Capex projects.
• Oversee project progress and ensure milestones are achieved.
• Prepare detailed reports and presentations upon project completion.
• Work with architects, engineers, consultants, contractors and clients throughout the project lifecycle.
• Support the procurement team in selecting vendors and provide relevant technical information to facilitate the procurement of equipment and services for the project.

Requirements:

• Bachelor’s degree or Diploma in Engineering (Mechanical, Civil, Electrical, or related field)
• Minimum 2 years of experience in project engineering or a related role
• Strong organizational and communication skills
• Ability to manage multiple projects and meet deadlines
• Technical proficiency in project planning and documentation
• Collaborative mindset with experience working with diverse teams

Are you highly motivated, enthusiastic, and have excellent communication skills? Join our growing company, where we offer not only a challenging career in an innovative technology environment but also competitive high salary up to S$ 85k - 90k per year. Once you start working at Eetarp, you will never change again :)

We are currently seeking a Regional Business Developer - APAC for our office in Singapore. If you're ready to take your career to the next level, we welcome your application.

Job Responsibilities:

• Develop and execute business strategies to achieve sales targets and expand market share within the Asia region.
• Identify, evaluate, and pursue business opportunities with potential partners and clients.
• Lead negotiations and close deals with key accounts and strategic partners.
• Travel regularly to different countries within Asia to meet with existing and potential clients.
• Provide technical advice and support to clients regarding electrical safety products and regulations.
• Coordinate with engineering teams to ensure client requirements are met.
• Monitor competitive activity and market trends, providing insights and strategic recommendations.
• Organize and participate in regional trade shows, seminars, and workshops to promote the company’s products and services.

Job Requirements:

• Bachelor’s degree in electrical engineering or a related field.
• Minimum of 5 years of experience in business development or sales within the electrical engineering industry.
• Proven track record of achieving sales targets and effectively managing partnerships.
• Excellent negotiation and communication skills.
• Fluent in English; proficiency in Vietnamese, or Thai is a plus.
• Willingness to travel across the Asia region.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a multicultural environment.

We are looking for a dedicated Project Management Executive to join our team. This position is open to local candidates and is crucial for supporting our Project Management and Engineering teams. The ideal candidate will have a keen interest in data analysis and project coordination, specifically focusing on data collection and analysis. This is an excellent opportunity for someone looking to make a meaningful impact in a dynamic environment.

Job Description

• Data Collection & Analysis: Support the project team by collecting, organizing, and analyzing PQCP data to ensure all project quality standards are met.
• Project Coordination: Assist project managers in tracking project timelines, deliverables, and milestones to ensure timely completion.
• Documentation & Reporting: Prepare, review, and manage documentation related to project quality and compliance, including reports, summaries, and status updates.
• Process Improvement: Identify areas for improvement in project workflows and support the team in implementing efficiency-enhancing strategies.

Requirements

• Diploma or Degree in Project Management, Engineering, Data Analysis, or a related field.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with data analysis tools is a plus.
• Strong communication and organizational skills.
• Ability to work both independently and as part of a team.
• Detail-oriented with a commitment to maintaining high-quality standards.

About the Role:

We are seeking a dynamic and results-oriented Business Development Manager to expand our footprint in the hotel industry. As a key player in our team, you will be responsible for developing and nurturing relationships with hotel chains and independent hotels.

Key Responsibilities:

• Identify and Target: Identify key hotel chains and independent hotels to penetrate the market.
• Relationship Building: Establish strong relationships with key decision-makers within the hotel industry.
• Sales Strategy: Develop and execute effective sales strategies to achieve sales targets and revenue goals.
• Product Demonstrations: Conduct compelling product demonstrations and presentations to highlight the benefits of our innovative beverage solution.
• Customer Support: Provide exceptional customer support and address any concerns or issues promptly.
• Market Analysis: Stay updated on industry trends and competitor activities to identify opportunities.

Requirements:

• Proven track record in sales and business development, preferably in the hospitality industry.
• Strong understanding of the hotel industry and its operational challenges.
• Excellent communication and interpersonal skills.
• Strong presentation and negotiation skills.
• Self-motivated and results-oriented.

If you are passionate about the hospitality industry and want to be part of a dynamic team, please submit your resume and cover letter to us.

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Responsibilities:

• Sourcing quotation from mould supplier for new project & ensure the moulds delivery schedule is met.
• Preparation of casting schedule to sub-contractors and ensuring precast components are cast on time for delivery.
• Coordinate with the project coordinator for the delivery of cast in item provide by main-con i.e. M&E, door frame, Ventilator sleeves, window frame etc
• Update daily production report on wall charts.
• Ordering of raw materials (BRC, Rebars, inserts, lifting hooks & nuts etc.) including cast in item (pipe, access cover) & ensure the materials are delivered on time for production.
• Submission of weekly/monthly production reports including each project completion percentage updating daily production volume.
• Checking of monthly Finished Goods Inventory (FGI) report against the production monthly report

Requirement:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Civil) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Study plan number of moulds required for each project of the components for individuals project. Ensure that moulds ordered are delivered on time.

Responsibilities

• Pre-tender, tender and contract administration for the Organization’s development projects
• Analyse and prepare cost estimates and/or cost plans during conceptualisation stage
• Examine, collate and prepare specifications and tender documents for the purpose of inviting tenders
• Recommend and evaluate tenders received on the reasonableness
• Monitor variation costs and carry out cost checks throughout the contract period
• Prepare and submit project financial and cash flow reports
• Reconcile and advise the project final cost with contractors and prepare the Statement of Final Accounts
• Liaise with and establish rapport with various external and internal stakeholders

Requirements

• Degree in Building or Quantity Surveying
• At least five years continuous working experience with a single Quantity Surveying Consultancy or MainBuilding Contractor
• Proficient in MS Office
• Highly resourceful, independent and able to work in a fast-paced environment
• Good negotiation and communication skills

About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Job Scope

Protects Company's People, Assets, and Intellectual Property.
Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager:
Develops and deploys Security Measures and Timely and Accurate Intelligence across APAC region.
Lead Security Risk Assessments Program in a complex semiconductor environment with many regional offices.
Empowers risk-based and collaborative decisions in support of current and future business opportunities and operations
Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger
Develops security policies and procedures that comply with government guidelines and standards
Conducts investigations to protect organization assets
Responds to contingency events, including but not limited to bomb threats, sabotage and severe weather conditions through on-site security force or with the assistance of government law enforcement agencies
Manage security manpower services contracts, systems and control across APAC region.
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Must be able cohesively work and collaborate with internal and external shareholders on projects and or assignments as needed.
Exhibits leadership qualities that could include mentorship of junior colleagues as well as direct management of other Security Professionals
Mentor colleagues with guidance to support them in operational roles potentially including future management responsibilities within the Principal Engineer Position.
Implements best practices from local and global best Security practices through internal and external sources.
Utilize Security networking across the industry to implement best practices through technology improvements to bring GF Security to the leading edge of Semiconductor Foundries.
Uphold GlobalFoundries Integrity and Ethics standards in all actions and decisions
See description for career level for general proficiency levels pertaining to Job Complexity, Accountability, Relationship Focus, and Knowledge, Skills & Abilities. These proficiency levels apply to all career levels. Some requirements may vary locally.

Job Complexity
Shows mastery of many aspects within one technical discipline, with group-wide recognition as a senior member of a technical team.
Initiative and creativity result in significant changes to existing processes and methods, leads development and implementation.
Solves complex, novel and non-recurring problems.
Contributing inventor on a few patents
Contributes to conference or journal publications

Accountability
Works on small projects or on sets of tasks of large projects and assignments.
Trains and guides others in the own work area on technical skills as needed; ability to break down information for internal and external customers in a systematic and communicable manner.
Participates in and/or leads (project) teams

Relationship Focus
Limited and supervised contact at engineering level.
Maintains awareness of industry trends.
Actively engages with suppliers (demos, in-house work).
Attends consortia technical reviews.

Knowledge, Skills & Abilities
Specialized knowledge, imaginative thinking and sophisticated analytical techniques.
Requires a technical (University) degree.
BS + 4-5 years of experience or
MS + 2-4 years
PhD + 1-2 year

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.
As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.
All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Strategic Program / Project Management

• Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics.
• Be responsible for partnering in the identification of challenges & opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success
• Understand short-term and long-term goals within Global Facilities and the Network, and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites
• Develops metrics for benchmarking project performance. Identify and share BKM’s for program and project success
• Drive continuous improvement of Global Facilities, Network, and Micron portfolio, program, and project methodologies and processes.

Tactical Project Leadership

• Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Provide yourself as a “conduit” between the Global facilities and cross functional projects as required.
• Work with project members to establish aggressive but achievable goals
• Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary
• Work with the site, PMO office, and the other Central function to define, develop and maintain systems that allow for program and project success
• Understand and communicate to appropriate Micron members the project status, risks, change requests and requirements for completion
• Act as an advocate for business process improvements; and engineer solutions for business problems related to the project while meeting objectives

Communication

• Maintain a strong and open relationship with peer group and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner.
• Demonstrates ability to give effective presentations to both small and large groups on project updates and new initiative proposals.
• Periodically follows up with management team to ensure area goals are being met and get assistance in the removal of any obstacles that are preventing their completion. Uses all available resources to manage the successful completion of goals (including resources outside of the area).
• Ensure members have well documented update on area issues and projects update on a regular basis.
• Provide updates both internal to the group, as well as all Fabs. Updates should show progress against the timelines.
• Schedule meetings as required with your peer groups and update on areas performance, changes in Management decisions.
• Develop external relationships to achieve new ideas and procedures to keep pace with Industry standards and methods.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; learn to pronounce names accurately; speak English slowly and clearly when interacting with non-native English speakers; invite feedback to ensure others understand.
• Use conference call etiquette and enforce it during all meetings

Training & Development

• As new business processes are developed ensure training is provided and work with the training group to assist in development of training materials as the need arises
• Work with Network Partners to ensure training needs are met.

Qualifications:

• The candidate should possess a BSc or Beng in Engineering from a recognized institute of higher learning.
• Experience in Master planning & project planning is thus highly valued.
• Candidates with experience in facilities operation & construction.
• Minimum 3 years of Project Management experience.
• Good analytical skills with problem solving proficiency.
• Skills in Excel and simple code writing desired.
• Ability to integrate and work in a global multicultural team
• Great leadership, interpersonal skills and team building spirit.
• Excellent communication skills, both written and verbal

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

• 3 years experience in drafting

• Have basic knowledge of architecture and hardscape

• To produce shop drawing and as built using AutoCAD

• Review project specs, technical and detail drawing.

• Coordinate with Architects, Engineers and other Contractors on any issue and approval.

• Able to work indepedetly

• Good time management