Overview

Join our dynamic team as a Management Trainee and embark on a comprehensive learning journey across various departments within our organization. This position is designed for ambitious and proactive individuals eager to develop their management skills and gain a holistic understanding of our operations. During your probationary period, you will assist various teams, providing support while gaining invaluable insights into each department's functions. Upon successful completion of the probation, you will have the opportunity to specialize in a department that aligns with your skills and career aspirations.

Responsibilities

• Cross-Departmental Collaboration: Rotate among different departments to support and learn the intricacies of each function, including Sales, Marketing, Operations, Finance, and more.
• Project Assistance: Contribute to ongoing projects by providing research, analysis, and administrative support.
• Process Optimization: Identify opportunities for process improvements and suggest innovative solutions to enhance efficiency and effectiveness.
• Learning and Development: Actively engage in all learning opportunities to understand the business operations and management principles.
• Feedback and Reporting: Regularly provide feedback on experiences and progress to supervisors and participate in evaluation sessions to enhance learning outcomes.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks. Do join us!

Benefits and Perks

• Annual performance bonus up to 2 months' salary
• Guaranteed yearly salary increment
• Monthly performance incentives
• Structured and rapid career progression for high performers
• Multiple performance recognition awards including star performers, service ambassadors’ awards
• Sponsorship opportunities for professional upskilling
• Medical and dental benefits
• Daily staff meals
• Various types of leave entitlements
• Flexible working hours schemes

At Dabba Street, you will

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Willing to learn new cuisines. (Training will be provided)
• Multiple Junior and Senior Positions Available

WA us at 81810610 to find out more!

#Cook #Chef #Indian Cuisine #Service Crew #F&B #Managementexecutive

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Management Executive is entrusted with the outlet's daily operational and financial excellence, exercising strong leadership and decision-making skills to uphold Stuff’d operational standards while ensuring customer satisfaction and profitability.

The candidate should be available for a 5-day workweek, including weekdays, weekends, and public holidays.

YOUR RESPONSIBILITIES

Outlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
• Lead the team in implementing necessary changes to enhance outlet performance and customer experience.

2. Equipment and Crisis Management:

• Ensure the functionality of the outlet and equipment, taking proactive measures for maintenance and readiness to manage crises effectively.

3. Customer Engagement and Communication:

• Manage customer experiences across multiple platforms, encouraging and facilitating social media reviews and ratings.
• Foster positive relationships with internal and external stakeholders, ensuring timely and effective communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and opportunities.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately and ensure compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expire-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance.

2. Resource Planning and Team Management:

• Assist in forecasting resource and manpower needs, and planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations, including safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Dedicated Training and Onboarding program
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Monthly performance incentives for full-time service crew
• Up to 100% Study Grants Sponsorship
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• Grooming allowance
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Trainee leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operation

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Hugabo SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Have knowledge of healthcare and postpartum care services

Drive performance, identify achievements as well as areas of focus

Develop strategies, attend sales calls, meetings to create new opportunities from both existing and new clients

Identify sales growth opportunities, analysing market conditions, partner with management team and representatives to develop and implement innovative action plans

Maintain accurate up to date records of sales activities, client interactions, and deal progress in the system

Stay up to date with industry trends, technological advancements, competitive landscape to provide valuable insights to both clients and internal teams

Maintain and build strong sales pipeline through prospecting, networking and lead generation activities

Conduct in-depth consultations with prospective client to understand their needs, pain points, goals and effectively communicate how our solutions can address their specific challenges

Leads communication and implementation to execute sales strategies and tactics which result in exceeding revenue targets

Proactively identify, prospect and pursue new business to achieve targets

Develop and deliver compelling sales proposals and presentations, tailored to each client's unique needs and objectives

Negotiate terms and pricing to ensure mutually beneficial agreements for both the client and the company

• Basic service duties
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility and ensure smooth service flow with the team
• Ensuring our guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant
• Running the daily restaurant operations; set up and preparations before service, ensuring the quality and consistency of all dishes presented to the guests
• Greeting guests upon their arrival, engage them in conversation so as to build a strong rapport between themselves and the restaurant
• Managing stocks and inventories
• Attending to any feedback, complaints, and preferences
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating and leading training sessions, briefings and team meetings

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Executive leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operational

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Ordinary Burgers standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Ordinary Burgers SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

About the Blockchain for Good Alliance

Initiated by global leaders in web3, the Blockchain for Good Alliance (BGA) is a long-term collaborative non-profit initiative with key partners with the main goal of contributing to societal good by using blockchain technology to solve real-world problems.

Our goal is to position blockchain as a tool with the capabilities to address the most pressing global challenges, aligned with the 17 Sustainable Development Goals of the United Nations.

Role Overview

The Business Coordinator will work with the BGA Lead to play a critical role in ensuring the seamless execution of BGA’s activities, initiatives and stakeholder communication.

This role combines operational execution, administrative coordination, and partnership engagement to drive the efficiency and impact of the BGA’s programmes, including hackathon sponsorships and management, incubation programme and engagement, joint fund development, and the prestigious annual ceremony, the Web3 Oscar.

Key Responsibilities

1. Operations Coordination

• Coordinate with the BGA Lead over the operations across key BGA initiatives, such as hackathons, incubation programmes, and events with marketing, business development and partnerships teams.
• Oversee the adherence to timelines, budgets, and deliverables to ensure smooth execution of BGA activities.
• Engage with vendors, partners, and internal teams to meet project requirements.

2. Administrative Support

• Maintain and update project documentation, reports, and communication materials.
• Schedule and organize meetings, ensuring timely follow-ups and documentation across the BGA.
• Act as the central point of contact between the BGA Lead, team and external stakeholders, streamlining communications.

3. Partnership Coordination

• Assist in managing relationships with key stakeholders, including partners, advisors, and sponsors.
• Support the onboarding process for partners, ensuring alignment with BGA’s goals and requirements.
• Track partnership deliverables and maintain regular communication with stakeholders.

4. Process Improvement

• Work with the BGA Lead to develop and implement Standard Operating Procedures (SOPs) for workflows, including hackathon-to-incubation transitions and joint fund processes.
• Identify and address inefficiencies in current processes, proposing actionable solutions.

5. Event Support

• Assist in planning and executing BGA events, including logistics, scheduling, and on-site coordination.
• Coordinate participant registration, event materials, and post-event reporting.

6. Data and Reporting

• Collect and analyze data from BGA activities to provide insights on impact and progress.
• Prepare regular reports for internal and external stakeholders.

Qualifications

• A minimum of Diploma or Bachelor’s degree in Business Administration, Management, or a related field.
• 1-3 years of experience in operations, project coordination, or a similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for managing stakeholders.
• Proficiency in productivity tools (e.g., Microsoft Office, Google Workspace) and project management software (e.g., Lark).
• Knowledge of blockchain, Web3, or emerging technologies is a plus.

Key Traits

• Proactive, meticulous and solution-oriented mindset.
• Ability to work independently while managing multiple priorities.
• Strong team player with a collaborative approach to achieving goals.
• Passion for social impact and innovation through technology.

What We Offer

• Opportunity to work at the intersection of blockchain innovation and social good.
• Exposure to global projects and partnerships in the Web3 space in an organization backed by and working with the best names in web3.
• Collaborative, mission-driven work environment.
• Professional growth opportunities in the web3 sector through engagement with leading industry experts.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW LNG creates floating solutions for LNG to support progress towards a low-carbon society. BW LNG is a global company with over 40 years of experience owning and operating LNG assets. The company owns a fleet of over 30 LNG carriers and Floating Storage and Regasification Units. The company strives to be a true long-term partner for responsible growth, delivering a positive impact for our customers, our communities, our planet, and ourselves, beyond providing competitive solutions for our clients' gas infrastructure and shipping needs.

An exciting opportunity exists to develop BW LNG's business in Asia and Middle East with a focus on floating infrastructure and adjacent infrastructure. If you want to work in an international team with bright and energetic people who are motivated to make an impact, this could be the perfect role for you. At BW we value a diverse and inclusive workplace where employees feel like they belong, regardless of their differences. So, if you're excited about this role but your experience doesn't align perfectly with every statement in the job description, we encourage you to express your interest. You may be just the right candidate!

This role is open from Assistant Manager to Manager level.

Key responsibilities:

• Member of the Gas solutions team, based in Singapore.
• Actively participate in the development of BW LNG Asia and Middle East strategy for floating infrastructure (Gas Solutions) to support the overall BW LNG strategy.
• Proactively build relationships in the industry and assist in the origination of new business opportunities in the Asia and Middle East region.
• Support marketing efforts across the team, including preparation of presentation materials.
• Coordinate the team's participation in tenders and bids, including preparation of client proposals and other such documentation. Take lead on selected opportunities.
• Maintain oversight over the Asian and Middle East markets, potential customers and potential / ongoing projects.
• Assist to develop a network of strategic partners in the region to support the execution of the BW LNG strategy.
• Negotiate contracts.
• Actively participate and engage in the process for the continuous improvement of BW LNG procedures and processes.

Experience/hard skills:

• Bachelor's degree is essential. Master's degree is desirable.
• 3-5 years' experience in the Oil & Gas industry, preferably within business development in LNG/LPG industry
• Project management experience, preferably linked to infrastructure projects.
• Reasonable technical understanding to be able to present technical solutions to customers.
• Reasonable familiarity with gas supply markets and gas supply negotiations.
• Familiarity with FSU/ FSRU contracts is desirable.

Commercial:

• Good knowledge of the LNG markets and ability to use this to identify opportunities.
• Proven commercial acumen and customer relationship skills.
• Good negotiation skills and an ability to close deals

Soft skills:

• Strong interpersonal and communication skills, especially across cultures.
• Enjoys problem-solving and takes a creative and solution-oriented approach when faced with ambiguity.
• Excellent communication skills with the ability to express ideas clearly.
• Strong customer focus and persistence to develop and build long-term relationships and business opportunities.
• Able to prioritize and multitask to meet deadlines.
• Able to work independently and constantly strive to achieve results.

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local SCs and PRs are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.

Position Overview:
The Business Manager will lead and oversee all aspects of the trade-in and resale operations for refurbished phones. This role is responsible for developing and implementing strategies to grow the business, manage operational workflows, ensure profitability, and maintain customer satisfaction. The ideal candidate will have strong leadership skills, a keen understanding of the refurbished electronics market, and the ability to drive growth in a dynamic environment.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and implement strategies to grow the trade-in and resale operations
• Identify market trends, competitor activities, and customer needs to shape business strategies
• Build partnerships with suppliers, retailers, and trade-in program providers
• Explore opportunities to expand market reach, including e-commerce and B2B channel

2. Operational Management

• Oversee the end-to-end trade-in process, including quality checks, refurbishing workflows, and resale operations
• Manage inventory and ensure an efficient supply chain for refurbished phones
• Develop and monitor key performance indicators (KPIs) to ensure operational efficiency and profitability.
• Ensure compliance with industry standards, regulations, and sustainability goals

3. Team Leadership

• Build, mentor, and manage a team of sales, operations, and customer service staff
• Set goals, monitor performance, and ensure a high level of team productivity and morale

4. Finacial Oversight

• Create budgets, forecasts, and financial models to support business objectives
• Monitor profitability and cost management, ensuring competitive pricing strategies
• Report financial and operational metrics to senior leadership and stakeholders

5. Customer Experience and Brand Management

• Ensure a seamless customer experience across all touchpoints, including trade-in programs, sales, and post-sale support
• Develop marketing strategies to promote refurbished phones and educate customers on sustainability benefits
• Maintain high standards of product quality and service to enhance the brand’s reputation

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field
• Proven experience in the trade-in, resale, or electronics refurbishment industry
• Strong understanding of market dynamics, pricing models, and customer behavior in the refurbished electronics sector
• Excellent leadership and team management skills
• Proficiency in financial planning, data analysis, and project management
• Familiarity with e-commerce platforms and digital marketing strategies
• Strong problem-solving, negotiation, and communication skills

Preferred Experience:

• Experience working with large-scale trade-in programs or refurbishing operations
• Knowledge of regulatory and environmental compliance in electronics resale
• Expertise in managing partnerships with carriers, retailers, and third-party logistics providers

What We Offer:

• Competitive salary with performance-based bonuses
• Opportunities for career growth in a fast-paced and growing industry
• A chance to contribute to sustainability through the promotion of refurbished electronics.
• Collaborative and innovative work environment

This position is ideal for someone passionate about technology, sustainability, and driving business success in the refurbished electronics market.

Basic salary: up to $6k with experience.

Transport allowance: $1000 (if have own transport) / $500 (without own transport)

Mobile allowance: $50

There will be commission / incentive for the position.

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of food is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case. Work with in-house IT and business project teams to develop user stories,

functional/technical specifications and acceptance criteria. Evaluate and recommend suitable technology while aligning with WOG technology

directions (such as cloud-based, modernization of legacy systems, adoption of SG Tech Stack).

Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment. Plan/review/conduct testing and data conversion to ensure that specifications are met.

Drive system or product readiness for smooth deployment, adoption and operations.

Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase).

Facilitate and propose business process improvements through the use of digital technologies.

Experience and skills requirements

Degree in Computer Science, Information Systems, Information/ Infocomm Technology. Computer or Electronics Engineering or related discipline.

Must have minimum 4 years of working experience in this role.

Participated in at least two full software or product development cycle, preferably using

Proven experience in IT business analysis, application solutioning and design, and testing

Agile Methodology.

Good understanding of customer/user experience, design thinking, user story mapping

and digital product lifecycle management Strong analytical, conceptualisation and problem-solving skills

. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

A driven and motivated personality with an ability to learn and apply

Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Custconer Relationship Management. Knowledge Management. Service Design Cloud Solutioning Past development or consuting experience (preferrable)

Job Responsibilities:

• Customer information collection and credit evaluation;
• Customer maintenance:

including support for quotations, contract clarification, signing, order commitment; Finalist, qualification push, and tender preparation. Support Customers' payment, processes, billing and related procedures;

• Organize customer meetings and manage communication;
• Business order Management:

Provide pre-sales, sales and after-sales business support to the customers;

• Risk control:

Oversee risk management in contracts, orders, delivery, acceptance, and fund collection.

Qualifications:

1. Bachelor's degree or higher in Electronics, Electrical Engineering, Mechanical and Electrical Engineering, and Communication are preferred;

2. Open to excellent fresh graduates or candidates with more than one （1） year of relevant experience;

3. Extroverted, Proactive, diligent, and responsible in work;

4. Strong communication and coordination skills; with proficiency in both Chinese and English;

5. Proficient in office software;

6. Local Singaporeans are preferred；

7. Full-time.

8. working hours: Monday to Friday, daily, from 9 am to 6 pm.

Notes:

Interested applicants must send their resumes directly to [email protected].

Please understand that only suitable candidates will receive our interview notification. Thank you.

Customer Sales Support Responsibilities:

- NDA/Agreement sign

- Support qualifying partners

- Assist in identifying potential people to engage and arrange the meetings

- Shipping & Logistics support

- PO/PL Netsuite work for customers and vendors

- Training provided for Netsuite

APAC Orders Desk (SG office)

- Manage regional consigned inventory with global operations team, ensuring optimal stock levels.

- Manage local inventory of products, improving traceability and reducing discrepancies.

- Collaborate with sales, marketing and operations teams to forecast inventory needs and plan accordingly.

CPS India Orders Desk (SG Office)

- Manage shipping and handling of goods going in and out of APAC office.

- Process orders and invoices.

- Collaborate with CPS operations and logistics to ensure smooth order processing and delivery.

- Conduct inventory checks against physical inventory.

Office Admin Responsibilities:

· Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

· Organize and schedule meetings and appointments

· Maintain office policies as necessary

· Organize office operations and procedures

· Manage company inventory and office equipment assets

· Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time

· Manage contract and price negotiations with office vendors, service providers, and office lease

· Participate actively in the planning and execution of company events

· Organize orientation and training of new staff members

· Manage Leave balances of the Staff with Financial controller

· Manage petty cash/Corporate Bank account

· Ensure security, integrity, and confidentiality of data

· Provide general support to visitors and Adhoc activities

· Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

· Monitor and maintain office supplies inventory

· Maintain a safe, secure, and pleasant work environment

Business manager requirements:

- Proven office management, administrative, or assistant experience

- Knowledge of office management responsibilities, systems, and procedures

- Excellent time management skills and ability to multitask and prioritize work

- Attention to detail and problem solving skills

- Excellent written and verbal communication skills

- Strong organizational and planning skills

- Proficient in Microsoft Office

- Knowledge of accounting, data, and administrative management practices and procedures is a plus

- Knowledge of clerical practices and procedures is a plus

- Knowledge of human resources management practices and procedures is a plus

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

• Mon-Fri 10am – 7pm
• $3500 - $6000 gross
• Location: Chinatown
• Attractive benefits

Job Description:

ULTRA TECHNOLOGY is on the lookout for career driven individuals working towards

financial freedom while pursuing a work life balance. We need someone who is confident

and passionate in their work and is able to assist their clients to reach new heights in their

business growth. If you are excited to take up this challenge and looking forward to achieve

a limitless income ceiling, we are looking for you!

Responsibilities:

• Build new client accounts and grow the existing portfolio of clients
• Maintain good relationship with existing customers while sourcing and developing new accounts
• Following up with the corporate leads provided
• Undertake the entire sales process and facilitate backend admin with progress
• Negotiating terms of sales and agreements and closing sales with customers
• Run outdoor sales appointments
• Identifying and seizing new revenue opportunities

Job Requirements:

• Able to communicate efficiently, able to work individually and as a team player
• Proactive, goals driven, customer-oriented and confident
• Great vision without great people is irrelevant. Make a difference and send in your application now!
• 1+ years of sales experience.
• Excellent customer service and sales skills.