Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

Responsibilities

• Co-develop and implement sales strategy for Datacenter Tech Division.
• Achieve sales revenue targets through servicing of new customers and existing clients.
• Conduct sales presentations, negotiations and preparation of sales proposals.
• Generate new accounts.
• Create, close and manage strategic customer projects, evaluates and resolves sales, technical and project implementation issues.
• Lead and strengthen the Sales Team for tangible performance according to business strategy plan.

Requirements

• Minimum Diploma/ Degree in Business, IT or Engineering.
• At least 3 years of sales experience in Information Technology, preferably in Data Center Field or Building Facility Field.
• Proficiency in Microsoft Office.
• Demonstrable skills in negotiation and sales presentations.
• Independent, resourceful and possess good business acumen and excellent communication skills.
• Capability in solution selling and generate new business, opportunity with new & existing clients.
• Candidates will be based in Singapore.

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Contract: Till December 2024 - Yearly Renewable

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

Engineer (3D, SLAM, Computer Vision, Deep Learning)

Responsibilities:

1) Pursue Excellence: Conduct cutting-edge research in advanced 3D modeling, SLAM, computer vision, and deep learning technologies, pushing the boundaries of innovation.

2) Innovate Solutions: Apply these technologies to address real-world challenges, contributing to the development of robotic and smart space solutions with a focus on creating impactful innovations.

3) Knowledge Dissemination: Contribute to the intellectual growth of society by filing patents, publishing papers, and presenting technical proposals at international conferences.

Requirements:

1) Educational Background: Possess a Bachelor's/Master's/PhD degree in Electronics, Electrical, Computer Engineering, Computer Science, or a related discipline.

2) Expertise: Demonstrate a strong foundation and proven R&D experience in 3D reconstruction, SLAM, computer vision, and deep learning technologies. Particularly, showcase expertise in deep learning-based 3D reconstruction and SLAM (e.g., NeRF). Preferred qualifications include publications in reputable journals or conferences.

3) Programming Skills: Proficient in C/C++ and Python programming languages.

4) Application Experience: Experience with applications on mobile phones, IoT platforms, or robot platforms is a plus.

5) Communication Skills: Exhibit excellent interpersonal, verbal, and written communication skills.

6) Personal Attributes: Be team-player, highly motivated, fast-learning, and self-confident.

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 31 January 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

PANASONIC R&D CENTER SINGAPORE

Company Profile

History

Panasonic R&D Center Singapore (PRDCSG), formerly known as Panasonic Singapore Laboratories Pte Ltd (PSL), started as an Audio Video Information Research Center (AVIRC) under Asia Matsushita Electric (S) Pte Ltd (AMS), currently known as Panasonic Asia Pacific Pte Ltd (PA) in 1990.

In 1996, PSL was separated from AMS and incorporated as an independent research company directly under the corporate R&D arm of Panasonic Corporation, Japan.

In 2012, as part of Panasonic’s development strategy to streamline Panasonic’s current operations in the Asia Pacific region, and also part of Panasonic’s global strategy to accelerate group synergy, strengthen collective power and maximize customer value, PSL was amalgamated into PA and became a new business of PA, Panasonic R&D Center Singapore (PRDCSG). To date, PRDCSG has a headcount of approximately 100 and is a multicultural company of 11 different nationalities.

Vision

Panasonic R&D Center Singapore (PRDCSG)’s vision is to contribute to new business creation and acceleration through the creation of next generation cutting-edge technology to realize global development through stable and long term technology accumulation that are essential for Panasonic business. Besides, we also aim to make contributions to provide “Eco Products” in order to realize a stable operation for utilities and to reduce Carbon Dioxide (CO2) Emission globally with our innovative “Total Energy Solutions”.

https://www.youtube.com/user/ChannelPanasonic

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

AI Engineer

Responsibilities:

1) Develop and implement AI R&D technology development to automotive systems

2) Develop and implement Deep Learning technology with Camera to automotive systems

3) Develop and implement learning data creation with CG technology

4) Develop and implement Global R&D operations

5) Plan and implement action plan

6) Generate reports and give presentations to local and Japan management

7) Coordinate and resolve technical and quality issues

8) Manage and coordinate related players

Requirements:

1) Possess a Bachelor's/Master's/PhD degree in Electronics, Electrical, Computer Engineering, Computer Science, or a related discipline.

2) Good knowledge and experience in technologies area related to automotive systems

3) Good knowledge and experience in technologies area related to AI Deep Learning

4) Able to take initiative and work under minimal supervision in a fast-paced environment

5) Possess good corporate network and relationship

6) Strong work ethic

7) Team player

8) Familiar with Japanese Firm operations and excellent in communicating in Japanese fluently.

9) Have experience in dealing with Japanese customers.

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 31 January 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

Manage the data centre operation in Data Centers to support the IT infrastructure operation. Ensures the batch operation operates effectively and efficiently.

1. Strategies and improve the operation and SOP.
2. Manage data centre batch operation for both Mainframe and Open system to ensure jobs are monitored, trigger timely and escalated timely if there are any issues
3. Manage and support data centre tools upgrade
4. Support the automation initiative to remove manual task and improve turnaround time
5. Involve in the product development of Operation Dashboard
6. Experience in using OPC to schedule jobs and API tasks
7. Mandatory skill - must have experiences in manage, perform and monitor (must hands-on and not facilitating) batch operation/job for Mainframe

Manage the data centre operation in Data Centers to support the IT infrastructure operation. Ensures the batch operation operates effectively and efficiently.

1. Strategies and improve the operation and SOP.
2. Manage data centre batch operation for both Mainframe and Open system to ensure jobs are monitored, trigger timely and escalated timely if there are any issues
3. Manage and support data centre tools upgrade
4. Support the automation initiative to remove manual task and improve turnaround time
5. Involve in the product development of Operation Dashboard
6. Experience in using OPC to schedule jobs and API tasks
7. Mandatory skill - must have experiences in manage, perform and monitor (must hands-on and not facilitating) batch operation/job for Mainframe

Manage the data centre operation in Data Centers to support the IT infrastructure operation. Ensures the batch operation operates effectively and efficiently.

1. Strategies and improve the operation and SOP.
2. Manage data centre batch operation for both Mainframe and Open system to ensure jobs are monitored, trigger timely and escalated timely if there are any issues
3. Manage and support data centre tools upgrade
4. Support the automation initiative to remove manual task and improve turnaround time
5. Involve in the product development of Operation Dashboard
6. Experience in using OPC to schedule jobs and API tasks
7. Mandatory skill - must have experiences in manage, perform and monitor (must hands-on and not facilitating) batch operation/job for Mainframe

Call Center Officer | $1800-$2000 | Office Hour | North Area

Commitment period:
3 months

Location:
Woodland (Senoko)

Working Hours:
5days work week
8am-6pm

Salary:
$1800-$2000 ( Depending on experience) + allowances

Job Scope:
-Handle inbound/outbound call, email and chats from customer with professionalism and empathy
-Assistant customer in navigating respective website and online services
-Collaborate with other team member to improve processes and enhance customer satisfaction
-Stay up-to-date with company policies

Requirements:
-Strong communication skills, both verbal and written
-Customer-focused with genuine passion for helping people
-Basic computer proficiency

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson
Fast Career Recruitment
EA License No: 16C8420 | R23113727

• Analyse and fine tune the speech analytics (SA) content and applications

• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed

• For Call audits category under SA, ensure business lines conform to audit criteria and participation

• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy

Requirements:

• Singaporean

• Strong analytical skills and data comprehension expertise.

• Possess at least 3 to 5 years in call center experience.

• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers

• Strong fact finding skills to ensure correct content are present and necessary.

• Those with Call Center speech analytics background will be highly advantageous.

• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job...

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

Working hours: 08.00am – 5.00pm or 08.30am – 5.30pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)

Up to 3 months bonus per year

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude

Job Requirements

• At least 2 years of experience in contact centre handling voice and/or non-voice channels
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.

Your role is to ensure the delivery of quality services provided to customers over our various platforms supporting the long-term achievement of objectives of the business. An essential part of the role would be to ensure the monthly sales targets and key KPIs are being met. We are looking for a proactive individual to be the “voice of DirectAsia” – someone who has a passion for sales, providing great service and beyond the call of duty to delight our customers

Main Responsibilities:

· Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers

· To deliver the required sales targets and KPIs consistently

· Perform sales calls and attend to customers’ requests in line with policies and procedures

· Using simple, clear and concise languages to communicate effectively with customers

· Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements

· Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage

· Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction

· Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers

· Actively participate in process improvement sessions, providing constructive feedback and suggestions

· Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems

· Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.

· Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients

· Perform other duties as assigned by immediate supervisor

Duration: 12 months extendable and convertible

Location: Kallang

Working hours: 08.00am – 5.00pm or 08.30am – 5.30pm (Monday to Friday, 8 hours work per day)

Alternate Saturday 08.00am – 1.00pm (4 hours work)

Up to 3 months bonus per year

Answer incoming queries and address in a professional and timely manner

Provide accurate and detailed information to customers regarding products and services

Resolving customer issues, complaints or concerns with empathy and problem-solving skills

Documenting customer interactions and maintaining accurate records in the database

Adhering to company policies and procedures while maintaining a positive and customer-centric attitude

Requirements

Singaporean

GCE 'N' Levels

At least 2 years of experience in contact centre handling voice and/or non-voice channels

Possess excellent interpersonal, communication and customer service skills

Able to work independently in a face-paced environment while being a cohesive team member

Self-directed, able to multi-task, self-motivated and able to work under pressure

Possess initiative to respond to customer’s needs with a commitment towards service excellence

Proficient in MS Office applications

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 9886 6515 to arrange to speak to our friendly career advisors!