Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

• To consistently meet the Customer Centre targets set (KPI’s) without compromising quality of service delivery.
• To ensure accuracy and compliant for all customer’s requests
• To successfully cross-buy the Bank’s products and services
• To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs.
• To adhere to professional standards of behavior and conduct in dealing with customers and fellow CSOs.
• Flexibility in work deployment when business needs arise.
• Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms.
• Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfillment. (Fulfillment Team) ensure message consistency across the different online platform.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Mon to Fri office hours

Ang Mo Kio

Job Description:

• As a Call Centre Supervisor, you will be responsible for delivering exceptional customer service and support through various communication channels, including phone calls, emails, and live chat.
• Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing accurate information in a timely and professional manner.
• This role requires strong communication skills, empathy, and the ability to handle challenging situations effectively.

Job Requirement:

• Diploma or equivalent
• Previous experience in customer service or call center roles is a plus

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Description:

• To receive and make inbound & outbound calls from/ to customers.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To undertake adhoc tasks as and when assigned.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

• Possess good knowledge of data centre operation tasks and duties.
• Liaise with DC/Building landlord to ensure optimal operation of electricity, HVAC and monitoring environments within Mission Critical IT facilities in Data Centre and remote buildings.
• Strong ability to support activities in data centre and computer rooms
• Ensure data centre physical security procedures are followed strictly.
• Prompt escalation of incidents following the standard incident response procedure & track till closure
• To generate reports to management

Requirements:

• Minimum 5 years Data Centre facility experience preferable in a team.
• Experience working in a high-pressured environment with 24x7 on-call responsibilities
• Strong understanding of incident, problem and change management procedures based on ITIL best practices
• Experienced in supporting Data Centre vendors, out-sourcing vendors.
• Ability to multi-task and proficient in Microsoft Office applications; Excel & PowerPoint
• Good written and verbal communication skills
• Highly motivated and self-driven
• An analytical and inquiring mind to derive innovative solutions.
• Ability to work independently and in a team
• Must have experience working in data centre operations in financial institutions.
• Familiarity with equipment requirements in Data Centre such as storage, servers and networking equipment such as routers, switches is a plus.
• Familiar with Structured Cabling system and its related components.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Nityo Infotech Services is looking for a Data Center System Operator (Entry Level). This is a permanent role with Nityo.

Responsibilities:

· 1st main task:
* monitor the health of the Mainframe Computer & Server via a console, which is a large computer monitor
* 3 status light, GREEN, AMBER, RED
* GREEN = everything is running well
* AMBER n RED = Systems displaying some problem
* require to escalate to Level 2 trouble shooting (Systems Administrator; Computer Engineer

· 2nd main task:
* help to do DATA Backup when on night duty, depending on which data centre you are deployed to

· Other ad-hoc tasks:
* print reports/ receipts
* escort Contractors into the data centre

Requirements:
· Min. 'O' Level Pass in Mathematics
· Candidate attending regular academic courses will NOT be considered
· Example of a Typical Shift Pattern (varies with different DCs)
2 rotational shifts: eg. 8.30am - 8.30pm; 8.30pm - 8.30am
*Work 3 days, Rest 2 days; Work 3 nights, Rest 2 days.
· 16 shifts/ 4-weeks. Weekends or PH could be a work day, or off day, depending on the roster
· Expected to cover up to 17 to 18 shifts /4-weeks period.

Working location: Singapore General Hospital

This is the pay structure for our entry level Sys Ops if u r selected, there will be no other allowances/AWS/Bonus etc. :
• $2,000 - $2,144 (incl. of shift allowance);

• 1-day salary /PUBLIC HOLIDAY (applies for both shifts or rest days)

Morgan McKinley is hiring an IT Infrastructure Engineer to join the team for a 6 -12 months contract with possibility to extend or to go permanent!

Key Responsibilities:

• Designing, implementing, and maintaining an organization's computer systems and networks.
• Ensure the stability and efficiency of IT infrastructure, troubleshoot issues, and implement security measures.
• Additionally, they collaborate with other teams to support software deployment and system integration.

Job Requirements:

• 1-2 Years of IT infrastructure operations experience.
• Server / Computer hardware knowledge and/or experience
• This role involves working as a team, and following standard operating procedures closely.

Preferred Qualifications:

• Basic understanding of Network operation / support experience
• Basic understanding of IT service management
• Data Center environment safety and security awareness.
• Knowledge about Data Center facilities (power and cooling)
• Remote Access: Console routers, IPMI, Ticketing System such as BMC Remedy

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Clinic Assistant / Patient Service Associate | Chiropractic Center | Multiple Location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Contract: Till December 2024 - Yearly Renewable

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

Engineer (3D, SLAM, Computer Vision, Deep Learning)

Responsibilities:

1) Pursue Excellence: Conduct cutting-edge research in advanced 3D modeling, SLAM, computer vision, and deep learning technologies, pushing the boundaries of innovation.

2) Innovate Solutions: Apply these technologies to address real-world challenges, contributing to the development of robotic and smart space solutions with a focus on creating impactful innovations.

3) Knowledge Dissemination: Contribute to the intellectual growth of society by filing patents, publishing papers, and presenting technical proposals at international conferences.

Requirements:

1) Educational Background: Possess a Bachelor's/Master's/PhD degree in Electronics, Electrical, Computer Engineering, Computer Science, or a related discipline.

2) Expertise: Demonstrate a strong foundation and proven R&D experience in 3D reconstruction, SLAM, computer vision, and deep learning technologies. Particularly, showcase expertise in deep learning-based 3D reconstruction and SLAM (e.g., NeRF). Preferred qualifications include publications in reputable journals or conferences.

3) Programming Skills: Proficient in C/C++ and Python programming languages.

4) Application Experience: Experience with applications on mobile phones, IoT platforms, or robot platforms is a plus.

5) Communication Skills: Exhibit excellent interpersonal, verbal, and written communication skills.

6) Personal Attributes: Be team-player, highly motivated, fast-learning, and self-confident.

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 31 January 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

PANASONIC R&D CENTER SINGAPORE

Company Profile

History

Panasonic R&D Center Singapore (PRDCSG), formerly known as Panasonic Singapore Laboratories Pte Ltd (PSL), started as an Audio Video Information Research Center (AVIRC) under Asia Matsushita Electric (S) Pte Ltd (AMS), currently known as Panasonic Asia Pacific Pte Ltd (PA) in 1990.

In 1996, PSL was separated from AMS and incorporated as an independent research company directly under the corporate R&D arm of Panasonic Corporation, Japan.

In 2012, as part of Panasonic’s development strategy to streamline Panasonic’s current operations in the Asia Pacific region, and also part of Panasonic’s global strategy to accelerate group synergy, strengthen collective power and maximize customer value, PSL was amalgamated into PA and became a new business of PA, Panasonic R&D Center Singapore (PRDCSG). To date, PRDCSG has a headcount of approximately 100 and is a multicultural company of 11 different nationalities.

Vision

Panasonic R&D Center Singapore (PRDCSG)’s vision is to contribute to new business creation and acceleration through the creation of next generation cutting-edge technology to realize global development through stable and long term technology accumulation that are essential for Panasonic business. Besides, we also aim to make contributions to provide “Eco Products” in order to realize a stable operation for utilities and to reduce Carbon Dioxide (CO2) Emission globally with our innovative “Total Energy Solutions”.

https://www.youtube.com/user/ChannelPanasonic

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

AI Engineer

Responsibilities:

1) Develop and implement AI R&D technology development to automotive systems

2) Develop and implement Deep Learning technology with Camera to automotive systems

3) Develop and implement learning data creation with CG technology

4) Develop and implement Global R&D operations

5) Plan and implement action plan

6) Generate reports and give presentations to local and Japan management

7) Coordinate and resolve technical and quality issues

8) Manage and coordinate related players

Requirements:

1) Possess a Bachelor's/Master's/PhD degree in Electronics, Electrical, Computer Engineering, Computer Science, or a related discipline.

2) Good knowledge and experience in technologies area related to automotive systems

3) Good knowledge and experience in technologies area related to AI Deep Learning

4) Able to take initiative and work under minimal supervision in a fast-paced environment

5) Possess good corporate network and relationship

6) Strong work ethic

7) Team player

8) Familiar with Japanese Firm operations and excellent in communicating in Japanese fluently.

9) Have experience in dealing with Japanese customers.

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 31 January 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

You will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.

Job Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Job Requirements

• ’A’ Levels or Diploma holder with relevant working experience, preferably from insurance / banking industries.
• Good interpersonal and communication skills.
• Comfortable conversing with customers from all walks of life.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.
• High level of integrity, takes accountability of work and good attitude.
• Work well independently as well as in a team.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

The Job:

• Serve as the first point of contact for customers seeking technical assistance over the multiple touchpoints such as phone, email, ecommerce, social media
• Direct the customer to articulate their requirements through carefully designed questions
• Identify the issue encountered by the customer and open the right support ticket in the system
• Determine the solution based on the issue and details provided by customers and reassign ticket to relevant support team
• Understand the required skills and knowledge to resolve customer's issues
• Coordinate with internal support teams to resolve customers' concerns
• Monitor and follow up on all outstanding support tickets
• Record events and problems and their resolution in logs
• Follow-up and update customerstatus and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Preparation of simple monthly reports for feedback to supervisor
• Identify and suggest possible improvements on procedures
• Monitor and respond to emergency cases such as public relations media in accordance to established procedures
• Process colour marketing mails to customers
• Assist in the new development of CRM system
• Set standard operating procedures in place in channeling the support tickets
• Ad-hoc frontdesk duties

Job Requirements:

• Minimum Diploma in any discipline
• Prior experience in customer service or support is a plus
• Passionate about providing excellent support & service
• Organized and able to prioritize and multi-task
• Have excellent interpersonal and written communication skills
• Tech savvy e.g. Proficient with Microsoft Office, Internet Browser, mobile applications)
• Flexible and adaptable towards changes
• Familiar with social media channels and platforms (such as Facebook, Instagram, chatbots)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Requirements:

• Diploma/Degree in IT or equivalent.
• Must have minimum 1 year of call center experience.
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills