Islandwide company transport provided !

Responsibilities:

• Follow standard procedures daily.
• Handle and document inbound customer orders, queries, and complaints.
• Follow up on issues/orders/complaints with outbound calls.
• Resolve issues per procedures and escalate if needed.
• Report improvement suggestions to the supervisor.
• Prepare and submit reports on cases.
• Keep process and product information current.
• Coordinate with the operations team.
• Maintain good client/customer relationships.

Requirement:

• Have prior Experience in Call Centre / Order Fulmilment / Order Processing

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

· Troubleshoot issues and address customers' concerns promptly

· Provide product / service information when necessary

Requirements:

· Min ‘N’ ‘O’ Levels, Nitec, Diploma

· Good communication and interpersonal skills.

· Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities:

• Provide administrative, technical and operational support for the lab
• Review activities involves high risk agents
• Work closely with other bio staff for the implementation of programs and services
• Maintain the budgetary and operational capabilities of the lab to ensure that the facility remains in full compliance

Job Requirements:

• Degree in Life science or any related field
• At least 2 years of working experience
• Experience in high containment facility

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Handle inbound and outbound calls, emails, and text messages.
• Answer calls promptly and professionally, addressing appointment bookings in related to the Health Screening Programme.
• Make outbound calls to customers for various purposes such as follow-ups and service updates.
• Responsible to follow up on queries that may require some assistance from health screening doctors or other staff.
• Complaint resolution: Handle customer complaints and feedback professionally, empathetically, and efficiently within the required service level agreement. Identify the root cause of the issue and provide appropriate solutions or escalate the matter to a supervisor or relevant department for resolution.
• Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices. Participate in team meetings, training sessions, and continuous learning opportunities.

Job Requirement

• Diploma or equivalent qualifications in any fields of study.
• At least 1 to 2 years of relevant working experience in healthcare, hospitality or customer service industry will be advantageous.
• Good interpersonal skills and self-driven.
• Able to work well in a team and work independently.
• Computer literate.
• Able to converse in Mandarin will have added advantage (to liaise with Mandarin speaking associates).
• Able to commit 5.5 days’ work week.

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits/ commission and an integrated work life harmony.

Roles and Responsibilities

· Make outbound calls to prospective clients using provided scripts and leads.

· Persuade potential clients to schedule a tentative appointment with our sales representative.

· Data Management: Performing accurate data entry and maintaining records of leads and appointments.

· Recruit, train and supervise other telemarketers under the team

· Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities)

The ideal candidate will be:

· Highly Organized: You can manage multiple tasks efficiently.

· Detail-Oriented: You pay attention to the finer details to ensure accuracy.

· Time-Savvy: You manage your time effectively to meet deadlines.

· Articulate: You communicate clearly and professionally. Good phone etiquette is a must.

· Hardworking: You are dedicated and take pride in your work.

Requirements:

· Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.

· Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.

· Proven experience as Talent acquisition consultant / HR consultant / or similar position will be an advantage.

· Min. 2 years of customer service/ Telemarketer/ cold calling in a call center environment experience.

· Able to communicate effectively and professionally over the phone.

· Confident and pleasant personality.

· Willing to learn the trades of recruitment

· Able to work independently and be a team player.

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The Data Center Operations group is looking for a Field Service Engineer. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in Data Centers located within Asia Pacific region. In this role you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives. We seek a self-starter, visionary team player with strong infrastructure cabling capabilities to drive standards as well as innovative methodologies to achieve these objectives.

Description

You will help complete projects in the deployment and maintenance of compute servers, including cabling infrastructure and DCIM elements. You will provide DC incident management and change control to prevent and/or manage failure scenarios leading to the recovery of services with improvement plans to mitigate future occurrence. A proven track record in vendor management for infrastructure expansion, enforce compliance with technical specifications and quality standards is also needed. You will lead material movements with Engineers, Project Managers and/or Customer Business teams on executing movements within required delivery timelines. Ensure required actions are implemented in Apple systems to facilitate job function, identify issues and perform Root Cause Analysis to prevent future operational impact.

Minimum Qualifications

• Expertise with data center operational tasks, including rack sizing, construction, equipment installation and decommissioning. Willing to do hands-on activities.
• Hands-on experience with various copper and fiber cabling structures, cable infrastructure design and labeling methodology.
• Expertise with break-fix and incident management.
• Experience with DCIM (Data Centre Infrastructure Management) tools. Hands-on operations in securing and monitoring equipment with enterprise level management tools.
• Possesses a global perspective with the ability to understand and work effectively in a culturally diverse organization
• The proven ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.

Preferred Qualifications

• Must be capable of independent problem solving and self-motivated.
• Strong communicator at all levels with excellent oral and written skills to a variety of audiences.
• Prior experience in DC operations, supply chain, DC Construction would be beneficial.

Willing to travel to Australia and other APAC regions on a regular basis

Job Description & Requirements

• Lead a project design team from inception to delivery of hyperscale data centres with related activities for new builds and fit out projects
• Liaise with and support the Development Manager and senior management on client and customer proposals to ensure that there is seamless transition once projects are implemented
• Collaborate with our top cloud and enterprise customers and communicate presentations on all aspects of design
• Develop high level master planning, space planning and engineering solutions for potential new developments (feasibility stage)
• Produce consultant briefs to develop designs from feasibility stage through concept, scheme and detailed design stages, ensuring continuity of design philosophy and approach
• Coordinate technical aspects of direct procured equipment and facilitate alignment with the design team
• Understand commercial implications of engineering decisions and build cost models for customers.
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices
• Coordinate closely with data centre field operations to foster alignment and partnerships for business success
• Provide regular reporting, updates and presentations to senior management and internal stakeholders including progress reporting, risk assessments, investment committees, customer proposals and business case development.
• Build and manage project scope, equipment requirements and assist with proposals and capital requests
• Stay updated on data centre industry trends, best practices, and emerging technologies, incorporating them into designs and builds as appropriate

Job Requirements:

• 10+ years' experience in design and project delivery;
• A Bachelor’s engineering degree is a plus
• In-depth understanding of Australia business regulations with extensive experience working with relevant Partners in the region.
• Experience working for a data centre operator and previous hyperscale and cloud experience, ideally in the Asia Pacific market
• Good overall knowledge of the current data centre market in Australia
• Excel at communication and can deliver effective presentations on data centre operations to customers, peers and management
• Strong leadership and foresight to lead multi-disciplinary teams across multiple geographies

As a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the engineering on our capacity delivery projects. This unique vantage point allows the Design Managers to maintain a close connection with project details and drive project outcomes. You will have impact on the design direction and ability to improve design delivery for all APAC projects, while establishing design procedures and protocols for the development of future systems. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.

Key job responsibilities

• Leading a team of engineers in the design of data center critical infrastructure systems
• Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, meet design milestones and escalate as needed.
• Driving process improvements.
• Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented.
• Establishing capital project design budgets and contributing to complex business cases for existing region and new region deployment.
• Collaborating with AWS finance teams to secure funding for projects.
• Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs.
• Partnering with internal customers to establish project scope, schedule and deliverables.
• Managing document controller’s workflow and audit of deliverables

ABC (Applied Behavior Consultants) Center Singapore is part of the global network of Applied Behavior Consultants, Inc, a USA-based network that has helped thousands of individuals with autism for over 30 years. Our expertise lies in ABA (Applied Behavior Analysis) therapy. ABC Center is the only center in Singapore with Board Certified Behavior Analysts with expertise in the REAL (Recreating Environments to Accelerate Learning) method of ABA.

The Senior Behavior Analyst (SBA) is responsible for supervising the Behaviour Technicians and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Technicians.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Technicians.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Technicians in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Technicians,

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment andprogress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Technicians.
• Advise the Behavior Technicians in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Technicians
• Develop goals (three major goals monthly) for Technicians based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Technician is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Technicians according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Technicians when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and BA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly BA meetings by reviewing BA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Contract period is from 02 Jan 2025 -30 Jun 2025

Salary range: Up to $3.6K

9am to 6pm

Based at Science Park

- Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

How to Apply: Please send your resume to:

2. Minimally Nitec qualifications in IT related disciplines

3. Minimum 1 year Customer Service Experience in technical or non-technical call center environment

4. Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

6. Basic computer skills and proficiency in typing are also important.

*Positions Available:*

- Senior Security Supervisor (Day Shift)

*Requirements:*

- Valid PLRD license

- Certified in PAPP, CCTC, and CSSPB, CERT, 1st Aid

*What We Offer:*

- Competitive PWM salary

- Stable job with growth opportunities

- Air-conditioned working environment

- Fixed shift

*Site Location:*

- Bedok South Road

EA Lic: 14C7105

Weiming (R24125491)

*Positions Available:*

- Security Officer (SO): Day and night

*Requirements:*

- Valid PLRD license

- Certified in PAPP, CCTC, and CSSPB, CERT, 1st Aid

*What We Offer:*

- Competitive PWM salary

- Stable job with growth opportunities

- Air-conditioned working environment

- Fixed shift

- Monthly Performance Incentive

*Site Location:*

- Bedok South Road

EA Lic: 14C7105

Weiming (R24125491)

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

Your Mission

As a Project Manager, you will be responsible for driving the development of HMGICS's Technology Roadmap and fostering a robust ecosystem of innovation and technology partners. You will define methodologies, identify pain points, and leverage data-driven insights to continuously enhance factory processes.

What To Expect

[Technology Roadmap Development]

• Collaborate with HMGICS and HMG stakeholders to plan and implement the technology roadmap.
• Design, develop, and maintain HMGICS use cases and technology catalogs.
• Foster and manage a network of technology and innovation partners.

[Work Process Management and Pain Point Identification]

• Define and implement methodologies to measure performance and project ROI.
• Engage with manufacturing stakeholders to gather data and identify critical pain points.
• Analyze data to identify operational bottlenecks and system limitations.

[Technology Solution Deployment]

• Leverage data analysis and collaborative workshops to develop practical and sustainable solutions.
• Provide project management support to operational teams during solution implementation.
• Monitor post-deployment performance and ensure a smooth handover to production teams.

What You'll Bring

• Master's or Ph.D. degree in Engineering or a related field.
• Minimum 5 of experience in management consulting, business process re-engineering, IT/OT system development, process innovation, or business/system consulting.
• Experience using simulation tools and techniques (e.g., digital twin, discrete event simulation) to model and analyze complex systems.
• Strong technical expertise in process innovation consulting projects, IT/OT system development projects, and data analysis or business intelligence implementation.
• In-depth understanding of the manufacturing industry.
• Strong problem-solving and analytical skills to identify opportunities for improvement and develop innovative solutions.
• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.

- 1 year contract (renewable based on performance and headcount needs)

- AMK

- Up to $2300 + PB

Job Responsibilities

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Period:

• 1 year contract (renewable based on performance and headcount needs)

Location:

• AMK

Working Hours:

• During training: M-F: 8.30am - 6pm
• After training:

a) 9.00am to 6.00pm (Monday to Friday) and
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Salary:

• Up to $2300 + PB

Requirements:

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
• Special Knowledge or Skills:

1. Pleasant disposition with good communication skills
2. Fluency in a second language to liaise with clients
3. Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Design, develop, and maintain applications using .NET, C#, and JavaScript frameworks.
• Creating in-house applications using the .NET framework.
• Deploy and manage applications on Microsoft Azure.
• Utilize Azure services such as Azure App Services, Azure Functions, and Azure SQL Database.
• Design, develop, and maintain SQL databases. Write efficient SQL queries, scripts, and stored procedures.
• Participate in code reviews and provide constructive feedback.
• Write unit tests and perform debugging to ensure code quality. Identify and fix bugs and performance issues.
• Create and maintain technical documentation for reference and reporting purposes.
• Defining and organizing projects on an ongoing basis.
• Reporting and resolving issues related to .NET projects.
• Identifying and handling technical risks and issues.
• Providing technical support to stakeholders in the organization.
• Reporting on project statuses and developments to senior team members.

How this opportunity is different

We are seeking a talented and motivated Software Developer to join our innovative and dynamic team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions (.NET, C#, Azure, SQL, JavaScript) that meet our business needs. You will collaborate with cross-functional teams to define requirements, design system architecture, and implement robust and scalable software applications. The ideal candidate will have a strong background in software development, excellent problem-solving skills, and a passion for technology.

Skills and experience that will lead to success

• 5+ years of overall software development experience
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proficiency in C#, .NET Core, and .NET Framework.
• Experience with Microsoft Azure and its services.
• Strong experience with MS SQL, including writing complex queries and stored procedures.
• Familiarity with JavaScript frameworks (e.g., Angular, React, or Vue.js); experience with Sencha ExtJS is a plus.
• Knowledge of other coding-languages (C++, JavaScript, Delphi, etc.) a plus.
• Ability to write clean, easy to understand code.
• Outstanding analytical and problem-solving capabilities.
• Ability to work independently and complete projects with minimal supervision.
• Critical thinking a must - strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
• Sound understanding of coding and development processes.
• Ability to author, understand, and translate business-level acceptance criteria into technical designs.
• Desire to lead and collaborate with Developers, Business Analysts, and QA testers.
• Experience working in an Agile/Scrum environment.
• Familiarity with DevOps practices and tools such as Microsoft DevOps and Git.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Senior Application Developer is principally responsible for the development and delivery of Reinsurance Analytics applications to the user base. Responsible for crafting architecturally sound solutions, delivering detailed technical design, development planning and implementation of new features for globally used applications specifically focused on the client facing activities of Aon's Reinsurance Analytics Solutions business. These activities involved include, but not limited to, spatial development, UI/UX implementation, and other analytical solutions. The person in this role will support the modernization and Cloud migration initiative for applications in the Analytics Solution service area.

• Be an active participant during the "ground-floor" phase of projects to provide appropriate application architecture and assist in making technology choices that ensure project success.
• Play a hands-on role with development teams when applying coding practices to the architectural design ensuring success in delivering a quality product to users.
• Work alongside the Development Team Leads during the development process to ensure project design is being followed, assist in solving issues facing the team.
• Work alongside the Development Team to Manage and own the architectural design of new applications as well as new features within existing applications.
• Conduct discovery and lead software solution development using Azure Cloud.
• Take mentorship from the Reinsurance Architecture Community of Practice regarding the principles set forth around coding principles and other architectural practices to be applied to the Reinsurance business' suite of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Coordinate with project managers to ensure timely delivery of projects and adherence to project timelines.
• Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs.
• Maintain code quality, automation and implement best practices.

How this opportunity is different

As part of an industry-leading team you will help empower results for our clients by delivering innovative and effective solutions as part of Analytics Product Innovation and Development Team within Aon's Reinsurance Solutions business, in Bloomington, MN. As a member of the team, you will work with the Analytics Development Team and Operations Application Delivery Lead.

Skills and experience that will lead to success

• 10+ years of IT application development and implementation experience
• 7+ years of C# development experience
• Other languages a plus (C#, Python, .Net)
• 5+ years of application design and software architecture
• 2+ years of Azure Cloud experience. Efficient knowledge on Azure and its services.
• 5+ years of Object-Oriented Programming (OOP) experience
• 5+ years' experience with Microsoft SQL Server databases
• Experience architecting Azure Cloud solutions and/or application migration to Azure.
• Experience with DevOps practices and tools such as Azure DevOps, CI/CD pipelines, and automated testing
• Proficiency in database design and management, including experience with SQL and NoSQL databases.
• Experience with performance tuning and optimization of applications.
• Knowledge of security best practices and experience implementing security measures in software development
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)