Salary: S$3,000

Work duration: till Dec 2025

Working hours: 5 days(Mon- Fri )

Job Responsibilities:

• Assist respondents in completing selected surveys online or through manual collection, ensuring all manually collected data is accurately entered into the system.
• Conduct field visits for selected respondents who are not contactable by phone.
• Perform daily updates of call outcomes using assigned Excel files.
• Collaborate with team members to achieve survey completion goals.
• Handle objections from respondents regarding survey participation in a professional and courteous manner.
• Accurately update daily reports to reflect productivity and survey completion.
• Clean rejected survey data after submission due to errors or ambiguities encountered during the collection phase.
• Diligently input case notes for each respondent into the system for future reference and follow-up action plans (e.g., call outcomes, refusals to participate in surveys).
• Comply with Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Achieve established key performance indicators (KPI).
• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma or equivalent.
• Relevant work experience in survey operations, sales, or customer service roles.
• At least 2-3 years of experience in a supervisory position. Candidates without academic qualifications may be considered with relevant work experience.
• Advantageous to have a background in call centers, direct sales, or customer-facing roles.
• Proficient in handling escalations and complaints to de-escalate situations effectively.
• Proficient in Microsoft Excel, PowerPoint, and Word, as well as internet usage.
• Strong communication skills to effectively interact with internal and external stakeholders.
• Selected applicants must complete a training course and pass an assessment test before being deployed to operations.
• Only Singaporeans may apply.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

• Salary: S$4,000 - $4,500
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Work location: Clarke Quay / Novena (work in office)

Job Descriptions:

• Support the Project Manager/Director in attaining holistic objectives of the assigned surveys.
• Provide one-stop service to selected respondents to attain survey data timely and accurately.
• To be subject matter expert in survey content, objectives and deliverables.
• Develop a thorough understanding of respondents’ firm operations and processes thus applying this knowledge to collect data effectively.
• Cultivate trust and rapport by addressing concerns and challenges from respondents.
• Conduct survey data collection via outbound calls, email corresponding and personal visits to respondents.
• Communicate with respondents adequately and ensure familiarity is established with new Point of Contacts.
• Accurately compile, record, and input survey data into the system with concise case notes documented.
• Timely reporting to management team and stakeholders.
• Perform any additional duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 11:30AM to 9.00PM
• Night Shift: 8.30PM to 8.00AM.
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Location: Ubi
Working Hours :

• Monday to Friday 8.30-6pm

Jobscope :

• Handle Incoming call/email from gov hotline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Carrier is a global leader in intelligent climate and energy solutions, with a diverse and world-class workforce. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we keep customers at the center of every product and service we offer, and we act quickly to exceed their expectations. Through our performance-driven culture, we are creating long-term shareowner value by growing earnings and investing strategically to strengthen our position in the markets we serve.

About this Role

The Data Center Leader, Asia Pacific is a newly created and highly strategic leadership role focusing on business development and HVAC Sales for the profitable growth of Carrier HVAC Asia Pacific region. You will be responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers.

This includes leading a team of business development / sales leaders in the region to explore key market opportunities across Asia Pacific, development, and implementations of strategies to maximize sales margins while increasing market share in Asia Pacific. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

Key Responsibilities:

• Develop and implement data center ecosystem solutions strategy aligned with company’s overall goals and objectives for the Asia Pacific region.
• Develop and maintain an intimate knowledge of data center market landscape, dynamics, regulatory requirements, competition, sales channels, and market growth strategies.
• Build and execute Enterprise Account Management strategies for key, target, managed, and maintained owner, consultant and contractor accounts focused on the data center industry with local sales representatives where they exist.
• Drive revenue growth and profitability in partnership with Region P&L Leadership teams to strengthen and build customer relationships to support market share growth in equipment, controls, and service offerings.
• Partner with Global Engineering, Product Management and Regional P&L leaders team on development of products and lifecycle solutions / services for the Data Center segments.
• Lead initiatives on program development, tools, training and on-going support to maximize the productivity and effectiveness of a data center focused sales team.
• Lead cross functional teams to build employee engagement and best practice sharing.

Required Qualifications:

• Bachelor's or Master’s degree in Mechanical Engineering or equivalent
• Minimum 12 – 15 years of experience in sales, marketing, business development, smart building solutions, within the Data Centers business with a focus on HVAC products within Asia Pacific region
• Strong supervisory, people management and leadership skills
• Strong understanding of the Asia Pacific market dynamics and trends

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Your Mission

This position is responsible for managing machines in HMGICS' smart factory and driving innovation in the creation of self-diagnostic machinery maintenance systems.

What To Expect

• Perform daily patrols, monthly semi-overhauls, annual overhauls, and scheduled maintenance tasks.
• Prepare work reports and deliver them to the next shift.
• Monitor plant conditions (production, downtime) in real-time and report on orders from superiors.
• Respond to emergencies (breakdowns, accidents, fires, etc.).
• Create breakdown reports, including root cause analysis (RCA) and countermeasures.
• Be prepared to work day and night shifts, overtime, early shifts, and respond to urgent tasks, including nights, weekends, holidays, and vacations when requested by the company or superiors.
• Plan and execute activities strictly to achieve the target downtime ratio for the equipment and lines in charge.
• Ensure the availability and readiness of spare parts, with a focus on critical equipment.
• Faithfully perform maintenance duties as required.
• Carry out orders from superiors and report on them at the start, during, and upon completion.
• Be familiar with condition monitoring systems and able to interpret various machinery data parameters.
• Innovate and optimize maintenance plans, including predictive maintenance models.
• Review Prognostics & Health Management strategies to advance smart maintenance.

What You'll Bring

• Bachelor's degree in Mechanical Engineering or a closely related field.
• At least 2 years of relevant machine maintenance experience in the automated manufacturing industry (preferred).
• At least 2 years of experience with pneumatic systems such as SMC and FESTO.
• At least 2 years of experience with reducers from manufacturers such as Alpha, Sumitomo, and SEW.
• At least 2 years of experience in condition monitoring systems.
• Technical knowledge in engines and metal machining.
• Experience in designing small machinery parts (e.g., shafts, blocks).
• A valid driver's license and related equipment field experience (preferred).
• Proficiency in IT skills: MS Office (Excel, PowerPoint, Word), AUTOCAD (for designing small mechanical parts), and 3D CAD (Step, Inventor, Catia).
• Welding certification.
• Experience in lubrication, and maintenance of bearings, fans, and pumps.

Your Mission

As a Visual SLAM Engineer, your primary mission is to lead the development of a sophisticated multi-camera visual SLAM system for our upcoming Autonomous Mobile Robot (AMR) product. You will be at the forefront of advancing our SLAM technology, ensuring that it meets the highest standards of accuracy, efficiency, and robustness. Your work will directly impact the capabilities of our AMR, enabling it to navigate complex environments with precision. You will collaborate with a talented team of engineers, contributing your expertise in computer vision and algorithm development to push the boundaries of what our product can achieve. Your passion for innovation and commitment to excellence will be crucial in driving our product forward.

What To Expect

• Gain a deep understanding of our SLAM stack and propose improvements across all related algorithms.
• Research, Develop, and Implement cutting-edge computer vision algorithms for SLAM.
• Write clear, maintainable, and well-documented code, ensuring it is robust by creating comprehensive unit tests.
• Collaborate with the team, sharing ideas and explaining new algorithms.
• Ensure all code is thoroughly tested through appropriate unit tests.
• Be a team player with strong written and verbal communication skills, effectively collaborating with fellow engineers.
• Exhibit a passion for learning, research, and development.
• Be proficient in writing and maintaining documentation for both the codebase and developed features.

What You'll Bring

• A Master's or Ph.D. degree in Electrical/Mechanical/Computer Engineering or a relevant discipline with more than 3 years of industry experience.
• Highly skilled in C++ with substantial experience in scripting languages such as Python.
• Extensive expertise in 3D computer vision, multi-view geometry, and SfM/SLAM.
• Strong mathematical foundation, particularly in multi-view geometry, linear algebra, and optimization.
• Proficient in using open-source libraries for computer vision and mathematics, such as OpenCV and Eigen.
• Experienced with source control systems like Git and project management tools like Jira and Confluence.
• Familiar with open-source optimization libraries, including g2o, GTSAM, and Ceres.
• Skilled in optimization, numerical linear algebra, probabilistic estimation, and sensor fusion.
• Experienced in Test Driven Development (TDD).

Support the Contact Centre Lead on the following:

(a) Operations

• Run the daily operations of the CC
• Ensure proper and systematic documentation of CC work processes, patients/callers’ enquiries/appointment booking, emergency activations
• Identify tasks/processes that have potential to be improved and/or automated by harnessing systems/technology, while at the same time instilling best practices to create a continuous improvement environment
• Track, trend and analyse CC performance metrics, e.g., Average Handling Time, Turnaround Time, patient/call satisfaction level, etc.
• Develop standards and guidelines for CC with the objective of attaining Service Excellence
• Ensure thorough investigation and root-cause analysis are conducted for feedback received
• Plan and coordinate the department’s purchases required for the operations of CC
• Work closely with the technical/system support team to coordinate the system/hardware roll-out, maintenance and upgrade to ensure continuity/improvement of CC operations

(b) People Management

• Involved in the recruitment and training of the Patient Service Associates (including Supervisors).
• Manage and supervise the Patient Service Associates (including Supervisors) which includes role assignment, mentoring/coaching, communicating job expectations, appraisal, counselling/disciplining of the Patient Service Associates (including Supervisors). Need to conduct regular performance reviews and annual TPMs of the Patient Service Associates (including Supervisors)

General

• Participate in operational, organisational, departmental, and/or team projects as assigned by the RO
• Any other duty assigned within the scope of CC

JOB REQUIREMENTS

• Min Degree in any discipline with at least 4 years of working experience preferred, coupled with, practical knowledge and experience in Contact Centre experience

Office hours Mon to Fri

Salary range: $3.5K to $5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job title：Senior Human Resource Executive

Responsibilities:

• Assist with various Human Resources functions: recruitment, payroll, performance reviews, training, legal compliance and employee engagement activities.
• Maintain good relationship with stakeholders and clients.
• Monitor overall HR strategies and support human capital development.
• Undertake additional tasks as assigned by the supervisor.

Requirement:

• Possess a minimum 3 years' experience in Human Resource.
• Minimum qualification of a Diploma.
• Proficiency in organization, time management, and scheduling.
• Competence in using Microsoft Office.
• Effective communication abilities.

Please submit your updated resume by using the APPLY NOW BUTTON / Email to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Job Details:

• Salary rate $18/hour
• Permanent Night Shift (Work from home)
• 100% remote work within the Singapore region
• Entitle to Annual Leave , medical leave, etc
• Contract: 12 month (renewable based on performance)
• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday.
• Entitled to 2 days off in a week which will be rotating any day
• Must attend Interview & briefing
• Must pass 2 test (english & mandarin)
• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Over the phone interpreter (Translate from English to Mandarin and vice versa)
• Proficient in both English and Mandarin for effective communication with customers from China and the US.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)
• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)
• Ownership of a mobile phone or spare device

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5369

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Requirement:
- Have Call centre exp

OR

- Have order processing exp

Summary :
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job description

DB Golf Center is looking for a Customer Service that join our Team

Job description:

Providing excellent assistance and support to customers before, during, and after purchasing products or services.

Key responsibilities include:

1. Respond promptly to customer inquiries via phone, email, chat, or in-person.

2. Resolving customer complaints and issues effectively and efficiently.

3. Providing product information, troubleshooting guidance, and technical support as needed.

4. Processing orders, returns, and exchanges accurately and in a timely manner.

5. Maintaining a positive and empathetic attitude toward customers at all times.

6. Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.

7. Keeping records of customer interactions, transactions, comments, and complaints for analysis and reporting purposes.

8. Contributing to continuous improvement initiatives by providing feedback on products, services, and processes.

9. Adhering to company policies, procedures, and service standards while delivering exceptional customer service.

Qualifications:

• Strong communication skills
• Empathy, patience, problem-solving abilities
• Customer-centric mindset
• Great use of Microsoft

Added value if:

- Knowledge in marketing to assist in promoting products or services and understanding customer preferences and trends.

- Proficiency in written and spoken Chinese to effectively communicate with Chinese-speaking customers and support business initiatives in Chinese-speaking markets.

Starting date as soon as possible.

Job Type: Full-time

Pay: $2,300.00 - $2,900.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Growth Opportunity

Schedule:

• Holidays
• Weekend availability (Roster)
• Flexibility in timing

Supplemental pay types:

• Performance bonus
• Yearly bonus

Work Location: In person

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Recognized Diploma in Electrical / Electronic / Computer Engineering / InformationSystems

• At least 3 years’ experience in Data Center Operations

• Possess excellent oral and written communication skills

• Good customer service aptitude, and strong work ethic.

• Work on 12-hour shifts to provide 24x7 operations support

• Basic knowledge of Windows Server 2003/2008/2012 operating system

• Basic knowledge of Unix and Linux operating system

• Basic knowledge of virtualization technologies (i.e. Vmware ESXi, Microsoft HyperV)

• Basic knowledge of network infrastructure

• Basic knowledge of ITSM tools for incident management and service request management

• Preferred certifications include ITIL v3 Foundation, Certified Data Centre Facilities Operations Management (CDFOM) and preferred knowledge in SS564 Singapore Standard for Green Data Centre

• Self-driven and able to work independently as well as in a team

Responsibilities:

Manage and maintain large-scale data center infrastructure and facilities for continuous 24x7 operations in rotating shifts.

Job Description:

• Support continuous operation of data center infrastructure with 24x7 monitoring.
• Act as Level 1 escalation point for operational incidents, responding within SLA.
• Document all requests in the internal Web Portal ticketing system.
• Ensure compliance with ITIL processes for incident, problem, and change management.
• Implement safety, security, and customer support policies effectively.
• Coordinate with contractors, vendors, and inspect completed work.
• Plan and execute preventive and reactive maintenance activities with minimal service disruption.
• Support internal and external audits and generate reports as needed.
• Perform other duties and projects as assigned by management.

Requirements:

• ITE Certificate or Diploma in Computing, Electrical, Mechanical Engineering, or related field.
• Minimum 1 year of relevant experience in 24x7 data center or facility operations.
• General knowledge of Mechanical & Electrical (M&E) and Network Critical Infrastructure.
• Detail-oriented team player capable of working under pressure in a fast-paced environment.
• Available for 24x7 standby and recall as needed.
• Rotating 12-hour shifts, including weekends and public holidays (3 days' work, 2 days off).

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Working Hours

· able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.