Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly.
Provide information about products and services.
Assist customers with troubleshooting and problem resolution.
Maintain accurate records of customer interactions and transactions.
Follow up on customer issues to ensure satisfaction.
Collaborate with...
JOB RESPONSBILITIES:
Manage inbound customer orders, queries, and complaints via hotline.
Document customer interactions.
Resolve issues according to procedures, escalating when necessary.
Provide feedback on improvement areas based on customer issues.
Stay updated on processes, products, and pricing.
Collaborate with operations teams...
Rate: $13/h
Working hours: office hours, Mon - Fri
Commitment: min. 3 months
Requirement:
- Can commit for 3 months
- Can start ASAP
- don't mind call center environment
TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]
Alison Chen
Outsourcing...
Islandwide company transport provided !
Responsibilities:
Follow standard procedures daily.
Handle and document inbound customer orders, queries, and complaints.
Follow up on issues/orders/complaints with outbound calls.
Resolve issues per procedures and escalate if needed.
Report improvement suggestions to the supervisor.
Prepare and...
Responsibilities:
• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system
Requirements:
• Min GCE 'A' Levels
• Office ho...
Role - Customer Service Officer (Call Center)
Work Location - Science Park
Contract Period - 1 year
Key Accountabilities
Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
Achievement and maintenance of customer satisfaction
Job Responsibilities & Duties
Attend and respond...
Outbound Call Agent (Call Centre)
Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Working Location: Bukit Merah Central
Responsibilities:
Handling inbound calls on payment related to hospital bills
Making outbound calls to follow up on payment related to hospital bills
Receivables management
General customer service d...
Position Overview
The Assistant Manager, Capella Connects & Reservations provides guests, hotels, and fellow team members with exceptional customer service during call reservation process. The individual also supports the training needs of the department and manage department’s performance.
The Role
Call Center Operations
Provide responses...
Call Centre / Customer Service Experience
No Exp Are Welcome To Apply - Training Will be Provided
Office Hour / 5 Days Work Week
Able to work on weekends
CBD (Near to MRT)
Responsibilities
Attend to enquiries
Handle inbound and outbound calls, and sometimes email
Proper recording of conversation with customer in the CRM system...
Job Description
Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
Manage protocols (such as fire & emergency messages)
Liaise with other department enquiries and requests
Manage customers’ feedback
Make accurate data entry to the CRM System and maintain records.
Participate in trainings,...
Job Scope
Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy
Maintaining confidentiality of caller and Hospital information as directed
Conducting appointment bookings from all sources of referrals for the Specialist Outpatient Clinics/Centres via phone calls, faxes and emails
Assisting in r...
Job Description
Handle high volumes of inbound and outbound calls
Identify customer needs and provide solutions
Offer information on products, services, and policies
Update customer records and interactions in the CRM system
Resolve complaints and escalate complex issues as needed
Follow up with customers to ensure satisfaction
Maint...
Responsibilities:
Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
Quality Assurance: Supervise the quality of custom...
1 Year (Renewable)
Job Description
Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
Manage protocols (such as fire & emergency messages)
Liaise with other department enquiries and requests
Manage customers’ feedback
Make accurate data entry to the CRM System and maintain records.
Partic...
Job Description
Handling incoming and outgoing calls pertaining to residents' queries / feedback;
Assist in cases creation in the system;
Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
Liaise with other team members from oth...
Summary:
Tsao Foundation is a nonprofit organization dedicated to improving the quality of life for senior citizens in the community. Our mission is to empower older adults to lead active, healthy, and fulfilling lives as they age. We provide a wide range of services and programs aimed at enhancing the well-being of seniors and fostering a supporti...
JOB SCOPE
Be customer centric with internal and external guests via all communication channels.
Deliver high touch experience that is aligned with Company Service Strategy to all guests.
Tackle first level complaint with a pleasant disposition.
Agility to handle services and requests effectively & efficiently.
Apply logic in guests c...
Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly.
Provide information about products and services.
Assist customers with troubleshooting and problem resolution.
Maintain accurate records of customer interactions and transactions.
Follow up on customer issues to ensure satisfaction.
Collaborate with...
Islandwide company transport provided !
Responsibilities:
Follow standard procedures daily.
Handle and document inbound customer orders, queries, and complaints.
Follow up on issues/orders/complaints with outbound calls.
Resolve issues per procedures and escalate if needed.
Report improvement suggestions to the supervisor.
Prepare and...
JOB RESPONSBILITIES:
Manage inbound customer orders, queries, and complaints via hotline.
Document customer interactions.
Resolve issues according to procedures, escalating when necessary.
Provide feedback on improvement areas based on customer issues.
Stay updated on processes, products, and pricing.
Collaborate with operations teams...
Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central
Responsibilities:
Handling inbound calls on payment related to hospital bills
Making outbound calls to follow up on payment related to hospital bills
Receivables management
General customer service duties
Handle patient enquiries, provide b...
Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize workflow and ensure that officers understand their duties and delegated tasks...
Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central
Responsibilities:
Handling inbound calls on payment related to hospital bills
Making outbound calls to follow up on payment related to hospital bills
Receivables management
General customer service duties
Handle patient enquiries, provide bi...
Job Requirements:
Assist respondents to complete selected surveys online or via manual collection.
Ensure submissions via manual collection of the completed survey data are keyed into the system.
Conduct field visits for selected respondents that are not contactable via phone.
Perform daily updates of call outcomes using Excel files assign...