Customer Service Officer (Woodlands Checkpoint) – Up to $2,700 Gross

Location:
Woodlands Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operational needs

Salary & Benefits:

• Gross Salary: Up to $2,700 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification

Key Responsibilities:

• Assist in card issuance and payment collection at the office booth
• Handle the collection of fees and fines (VEP, Toll, ERP) at manned terminals
• Process digital applications for vehicle permits and ensure accurate data entry for motorists
• Provide outstanding customer service by addressing motorists’ queries professionally
• Ensure smooth daily operations at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Ability to thrive in a fast-paced and dynamic environment
• Open to Singaporean only

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Customer Service (Tuas Checkpoint) – Up to $3,000 Gross

Location:
Tuas Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operation needs.

Salary & Benefits:

• Gross Salary: Up to $3,000 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 without penalties upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification
• Company transport provided from Boon Lay and Jurong East MRT stations

Key Responsibilities:

• Assist in the issuance of cards and collection of payments at our office booth
• Manage the collection of fees and fines for VEP, Toll, ERP at manned terminals
• Process digital applications for vehicle permits and enter motorists’ details accurately
• Provide excellent customer service by handling motorists’ queries
• Ensure smooth operation and workflow at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Able to thrive in a fast-paced and dynamic environment
• Only Singaporean may apply.

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

This position is available from January 2025 onwards.

The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

We are working with a tier 1 global banking client to hire a Project Management Analyst for their Private Banking KYC team.

This position wil be on a 6-month contract that can be extended.

Responsibilities

• Take on project management responsibilities to drive process enhancements and increased efficiency through automation or any such work
• Support the team in KYC BAU processes where necessary

Requirements

• 1-4 years of experience
• Strong advanced proficiency in excel (i.e., automation tools, VBA, power automate)
• Exposure or understanding of KYC will be an added advantage

Job Mandate

The Project Manager Officer is primarily responsible for managing projects for Singapore Branch. He/She assists the Commercial Banking Head and Chief Executive to formulate the Business Recovery Plan and ensuring that projects and activities of the branch support business priorities.

Duties & Responsibilities

Project Management

· Responsible for a portfolio of process enhancement, product development, or process automation projects

· Prepare a detailed project plan outlining key milestone, workstreams, and activities; manage project delivery according to this plan

· Track project progress and provide regular reports on status to the project team and key stakeholders.

· Manage and adjust for changes in project priority, scope, schedule, and budget.

· Identify, escalate and mitigate potential risks throughout the project lifecycle.

· Oversee communication and relationships with project stakeholders

· Manage internal resources and/or external vendors to ensure successful project completion

· Coordinating diverse teams including internal and third-party members.

· Applies good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled

· Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed

· Applies lessons learned from recent projects to future projects

Business Management Support

· Act as contact point person accross all Business Units, especially in terms of business risk and control, operational matters, information dissemination, co-ordination on general queries and escalation, regulatory and compliance matters, and other business initiatives

· Perform Risk Management and Control tasks (e.g. KRI monitoring, incident reporting, audit point closures, RM scorecard monitoring, etc.)

· Support Center Heads with various business Initiatives; represent Front Office in regular process enhancement and new product working groups

· Support Center Heads Monitor Key Performance Indicators.

· Collaborate with MIS and Finance to support Center Heads in monitoring, tracking and analyzing individual and team important metrics.

· Facilitate discussions between RMs/ARMs and support partners in clarification/resolution of business issues (e.g. payment/AML queries).

· Facilitate readiness and participation in business contingency planning (BCP).

Job Mandate

The Project Manager Officer is primarily responsible for managing projects for Singapore Branch. He/She assists the Commercial Banking Head and Chief Executive to formulate the Business Recovery Plan and ensuring that projects and activities of the branch support business priorities.

Duties & Responsibilities

Project Management

· Responsible for a portfolio of process enhancement, product development, or process automation projects

· Prepare a detailed project plan outlining key milestone, workstreams, and activities; manage project delivery according to this plan

· Track project progress and provide regular reports on status to the project team and key stakeholders.

· Manage and adjust for changes in project priority, scope, schedule, and budget.

· Identify, escalate and mitigate potential risks throughout the project lifecycle.

· Oversee communication and relationships with project stakeholders

· Manage internal resources and/or external vendors to ensure successful project completion

· Coordinating diverse teams including internal and third-party members.

· Applies good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled

· Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed

· Applies lessons learned from recent projects to future projects

Business Management Support

· Act as contact point person accross all Business Units, especially in terms of business risk and control, operational matters, information dissemination, co-ordination on general queries and escalation, regulatory and compliance matters, and other business initiatives

· Perform Risk Management and Control tasks (e.g. KRI monitoring, incident reporting, audit point closures, RM scorecard monitoring, etc.)

· Support Center Heads with various business Initiatives; represent Front Office in regular process enhancement and new product working groups

· Support Center Heads Monitor Key Performance Indicators.

· Collaborate with MIS and Finance to support Center Heads in monitoring, tracking and analyzing individual and team important metrics.

· Facilitate discussions between RMs/ARMs and support partners in clarification/resolution of business issues (e.g. payment/AML queries).

· Facilitate readiness and participation in business contingency planning (BCP).

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Management Executive, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers.

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

RESPONSIBILITIES:

• Prepare and posting of journal entries and reconciliations
• Process for staff claims and payment for daily operating expenses.
• Prepare documents and schedules required by auditors
• Prepare internal management reports such as daily monitoring and daily regulatory data base calculation
• Prepare regulatory reports and respond to regulatory the inquiries
• Support new systems tests as required by Head Office
• Any other ad-hoc duties as assigned by Head of Finance & Accounting
• Leave cover for other team members.

REQUIREMENTS:

• Degree in accountancy or related accounting qualifications
• Minimum 3 years handling accounting operations such as payment / nostro reconciliations and financial reporting
• Proficient in MS excel
• Must be meticulous and careful
• Mature with good communication skills and must be able to work independently

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

We are looking for a self-driven and experienced Group Commercial & Agency Management, Assistant Manager for one of our shipping clients. This role involves driving sales targets, managing commercial operations, and maintaining strong client relationships in alignment with organizational goals for both Carrier Owned Container (COC) and Shipper Owned Container (SOC) services. The incumbent should have at least 5 years of relevant experience.

Key Responsibilities:

Reports:

• Prepare and deliver monthly reports for COC/SOC services, analyzing market trends, and providing updates to the Reporting Manager.

Daily Operations Management:

• Work closely with Customer Service and other internal stakeholders such as local operations, transshipment, documentation teams, and headquarters (Trades & Group Commercial and Agency Management - Agency Network Management).

Sales and Growth:

• Achieve sales targets and grow sales accounts throughout our networks.

• Assist in formulating marketing and pricing strategies, negotiating freight rates, maximizing vessel utilization, and managing cargo volumes.

• Stay up-to-date on industry trends and provide effective commercial recommendations based on market intelligence.

Client Relationship Management:

• Build and maintain strong relationships with clients, being a proactive and persuasive communicator.

• Identify potential new clients through networking, attending industry events, and leveraging referrals.

• Develop opportunities with current and new clients through strategic outreach and proposals.

Opportunity Development:

• Instead of cold-calling, identify potential clients and develop engagement strategies to grow business opportunities.

Ad-hoc Duties:

• Perform other duties as assigned by your supervisor.

Leadership Responsibilities:

• Regularly update the team on progress toward sales targets and key performance indicators (KPIs).

• Make informed and timely decisions to address issues and capitalize on business opportunities.

Qualifications:

• Bachelor’s degree or higher in Economics, Business, Accounting, or related disciplines.

• Minimum 5 years’ experience in Sales, Key Account or related roles, specifically within the container shipping industry.

• Excellent interpersonal and communication skills.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

about the company

Our client is a foreign bank, offering a full range of services to meet the needs of customers across the world. The company prides themselves on providing the highest quality financial services to customers worldwide and is committed to help employees become the best that they can be.

about the job

• Prepare and post journal entries and perform reconciliations
• Compile documents and schedules required by auditors
• Process staff claims and handle payments for daily operating expenses
• Prepare regulatory reports and address regulatory inquiries
• Participate in new project initiatives

skills and experience required

• Min. Bachelor Degree holder in Accounting or related fields
• > 2 years of relevant experience in Accounting Operations
• Independent and Meticulous
• Excellent communications and interpersonal skills

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

The Law Society of Singapore is seeking a passionate and proactive Executive Officer/Senior Executive Officer to join their Learning and Development Department. This role offers an exciting opportunity to contribute to the professional growth of our members through the development and management of Continuing Professional Development (CPD) activities.

Key Responsibilities

Programme Support

• To develop, manage and organise CPD activities
• Assist in the on-site/virtual event management to ensure smooth delivery and quality control of events
• Assist in marketing initiatives for programmes, including the use of Canva for simple video editing
• Reply to queries from members and public on programme and accreditation matters
• Maintain records, documentation and databases for programmes including budget planning, tracking and procurement processes
• Prepare reports/statistics including Finance reports with basic analysis
• Work together with the team to review programmes and materials to ensure continued relevance and quality of curricula
• Perform other administrative tasks as assigned

Requirements

• Possess a Bachelor’s Degree in any discipline
• Fluent in written and spoken English
• At least 2 years of relevant work experience in professional development training, project and event management or related fields
• Resilient, detail-oriented, problem solver, and a proactive team player with a cheerful disposition who enjoys interacting with people
• Able to multi-task and independently accomplish assignments within lean timelines
• Able to work confidently with members of the Judiciary and legal community
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint
• Passionate about lifelong learning

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Position title : Junior Marine Surveyor

Working Location: Islandwide [On ship]

Working Days: 5 Day A Week

Working hours : 0830 hrs to 1730 hrs [Prepared to work irregular hour due to ship schedule/Public Holiday]

Salary : Basic $2300 excluding overtime (During peak period OT at least 20 hours) + Allowance depends after probation

Job Scope

To attend / carry out various types of survey on board ship and sites on cargo, cargo measuring equipment and marine related activities.

To perform marine survey onboard vessels and cargo inspection on sites in order to assess and report on their condition for insurance claim.

To verify the equipment onboard vessel to ensure compliance with various standards or specifications.

Job Requirement

Nitec/ITE related in marine or Diploma in Nautical, Maritime Studies, Marine Engineering or Marine related from a local polytechnic/private institution.

Experience onboard vessel will be an advantage.

Prepare to work at irregular hours including Public Holidays due to ship schedule.

Opportunity to travel overseas upon satisfactorily perform

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Admin / Shipping Coordinator

Location: Geylang
Working Days: 5 days
Working hours : 8.30am to 5.30pm
Salary : $2,000 - $2500

Job Description:

• Open L/C
• Buy currency / check exchange rate and confirm contract with bank
• Arrange shipment
• Maintain and update data records.
• Provide assistance in day-to-day office operations.
• Handle phone calls and email queries.
• Help with daily office tasks like managing supplies and maintaining a clean workspace.
• Any other ad-hoc duties as assigned

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

- Negotiate and coordinate with both internal and external stakeholders.

- Analyse, develop, and implement business processes in various countries in Asia.

- To evaluate business processes to minimize risk and cost.

- Prepare reports by collecting, analysing, and summarizing information and trends.

- Able to translate documents from the native language to English and vice versa.

Requirements:

- Degree in business. Entry level candidates are welcome.

- Meticulous, proactive, and dynamic with ability to work independently and in a team.

- Effective communication and people engagement skills

- Good organizational and analytical skills

- Able to multi-task, work in fast-paced environment, and possess strong time-management skills.

- Proficient in Microsoft Word, Excel, & PowerPoint

<Thank you for your interest we regret that only shortlisted candidates will be contacted>

Senior eCommerce Executive
Working location: Ubi Road
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Digital Marketing Executive (Client servicing)

Working Timing: Mon to Fri, 9am – 6pm

Working Location: Hybrid (3 days in office - Kallang Junction, 2 days WFH)

Salary: $2600 - $3000

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position title: Product Development and Management Executive

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.

• Preferably with some experience in product development/ management in the dietary supplement and health food industry.

• Product/ project management experience; planning & time management experience.

• Travelling is expected.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Digital Marketing Executive (Client servicing)

Working Timing: Mon to Fri, 9am – 6pm

Working Location: Hybrid (3 days in office - Kallang Junction, 2 days WFH)

Salary: $2600 - $3000

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279