This position will be part of the Platform and Transformation team, supporting the Client Lifecycle Management (CLM) project.

The objective of the CLM project is to optimize the entire Client Lifecycle Management journey, which includes lead generation, prospecting, client onboarding, client servicing, client reviews, and offboarding.

The CLM Process Expert will be instrumental in implementing the CLM Target Operating Model (TOM) initiatives, focusing on people, processes, and platforms across the bank.

Requirements:

• Organize working groups with stakeholders to facilitate process review and discovery, gathering feedback and recommendations for improvements.
• Assist management in defining and refining requirements aligned with the target operating model and leading initiatives for process enhancement.
• Develop and implement process re-engineering plans based on the target processes.
• Establish transition procedures to ensure a smooth shift from the current to the target operating model, achieving operational efficiencies.
• Collaborate with cross-functional teams to ensure alignment of processes and requirements among stakeholders, including the Front Office, Client Onboarding team, Operations, Compliance, and Technology.
• Ensure that requirements are comprehensive and stay within the defined scope.
• Create and maintain documentation, such as process flows, user manuals, workflow diagrams, and training materials.
• Work closely with the Technology team to facilitate the seamless integration of new systems and technologies.
• Monitor and assess the effectiveness of implemented process changes, collecting feedback and making necessary adjustments.
• Provide training and support to team members and end-users on new processes and best practices, while continuously measuring key performance indicators for improvement.

Requirements:

• University degree in Accountancy, Finance, Business Administration or related field
• Proven experience in business process analysis and project management, particularly in client onboarding and lifecycle management.
• Familiarity with process mapping and modeling techniques.
• Strong analytical skills for collecting, studying, and interpreting complex data.
• Ability to manage multiple complex tasks simultaneously.
• Understanding of target operating models and their implementation.
• Excellent problem-solving, communication, and presentation skills to effectively convey process changes to stakeholders and collaborate with cross-functional teams.
• Preferred knowledge of the financial intermediary business and client onboarding processes.

Fenergo Business Analyst – 3-year contract

Role Overview: We’re looking for a Fenergo Business Analyst to implement Target Operating Model (TOM) across 15 APAC branches under Pillar 2 (Process and Standards).

Key Responsibilities:

• Engage stakeholders to implement Contract Lifecycle Management (CLM) and Target Operating Model (TOM.)
• Standardize processes based on the TOM.
• Document configuration changes in FenX for compliance.
• Verify Ui-UX requirements and designs.
• Collect data for post-implementation benefit assessments.
• Facilitate User Acceptance Testing (UAT).
• Assist in creating User Operation Manuals and training materials.

Must-Have Skills:

1. Experience facilitating TOM workshops.
2. Ability to analyze processes for regulatory compliance.
3. Skill in designing process changes.
4. Liaise with IT and Fenergo on system updates.
5. Strong collaboration with teams and stakeholders.
6. Familiarity with CLM/KYC systems, preferably Fenergo.

Preferred Skills:

• Knowledge of Fenergo and FenX.
• Experience with CLM and KYC projects.

Role Summary

Within the Wealth Management IT Hub Compliance Division, the Senior Business Analyst (SBA) will lead the business analysis activities related to his/her area of expertise, covering the scope of Wealth Management – IT Compliance Anti Money Laundering activity in Europe and in Asia. This is a very important position, as the candidate will be the key contact for Compliance Financial Security topics related to Anti Money Laundering.

Main Responsibilities

Business Analyst

• Organize and run dedicated meetings or committees.
• Proactively communicate and collaborate with external and internal third parties to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional requirements (GFS), Business Requirements Document, Use Cases, Screen and Interface designs, Business process design, minutes, review and validation with Sponsors, Presentation etc.
• To perform preliminary studies , analysis (including leading stakeholders workshops), effort estimations.
• Analyse gaps in functionality and processes between European and Asian sites and propose solutions to converge and align them into a common design.
• Analyse and structure new requirements with all stakeholders involved in order to propose to the organization the best way to deliver appropriate solutions and integrate them in the overall program.
• Have relevant experience in defining and implementation of business rules, scenarios and supporting business parameters. Experience in AML rules will be an added advantage.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and compliance requirements.
• Collaborate with the team’s experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Be the liaison between the business units, and technology teams.
• Participate to the full development lifecycle including design, estimation, planning, development support, test support, release, implementation & guarantee support.
• Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations
• Lead, with the support of technical teams, the definition of the solution and the implementation roadmap.
• Lead vendor discussions & solution for convergence and new version upgrade topics.

Project Management & Governance

• Good steering committee presentation skills; capacity to interact with C-Level.
• Coordinate the implementation from a project management perspective and ensure the WMIS Project governance applied at each step.
• Highlight any potential concerns / risks and proactively shares best risk management practices.
• Manage all the decision making and analysis process allowing designing, validating the solution, and getting the necessary approvals in terms of architecture, IT risk and IT Security.
• Manage escalations during day-to-day business from stakeholders and propose amicable solutions.
• Ensure that every new solution implemented respects WMIS standards and allows for mutualisation / reuse as much as possible between sites.
• Coordinate with all teams, from same division or other divisions, working on the same project
• Passionate and ensure project is completed on time, on budget, with quality and meet the requirements as per the specifications
• Support on project management activities such as cost estimation, planning elaboration governance, including follow-up etc.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 10 years of relevant working experience.

Specific Qualifications

• Functional experience in Compliance Financial Security topics.
• Strong knowledge of NetReveal and or other AML monitoring tools.
• Knowledge on NetReveal- Optimization AML module would be added advantage (Plus).
• Knowledge on designing detection models and reporting.
• Knowledge on Scenario Manager would be added advantage (Plus).
• Knowledge on Command & Control reporting module.
• Knowledge on Alert & Case manager.
• Knowledge of Netreveal 8.4 would be added advantage (Plus).

Technical & Behavioural Competencies

• Self-starter with positive mind set to work in any challenging situations.
• Focused approach on objectives and can-do-attitude.
• Strong proficiency with PowerPoint, Excel, Word, Visio.
• Proficiency in SQL and Oracle DB tools for data analysis.
• Possess ability to manage various interested parties such as stakeholder, subject matter expert, third party vendor, contractor and business user.
• Capacity to negotiate.
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc.)
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Experience in analyzing data, data sources and capability to translate the data analysis into business requirements.
• Experience in coordination of project with multiple IT assets, multiple owners and multiple sites.
• Experiences with Agile & Waterfall methodologies.
• High level knowledge on API and cloud topics will be added advantage (Plus).

About CGSI

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products, and prime brokerage services in over 15 countries and regions.

Along with its parent organization China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

About the role:

CGS International has embarked on Data & Analytics journey with the objective to become truly data-driven decision-making company. As a data analyst in the Analytics Centre of Excellence you will be part of a dynamic team whose mandate is to bring about data driven transformation for the Group.

We are looking to hire an experience data analyst to join our data team. The data analyst is responsible to conducts the conversion of data into insights that will lead to informed business decisions. He/She will need to works directly with stakeholders from the business and executives within the assigned departments. With extensive experience in Power BI visualization, have the ability to develop insights and dashboard but also coach and guide users in Power BI best practices. The data analyst will support the development of the strategic agenda and system deployment for analytics and visualization including technology and system roadmap.

Job responsibilities:

• Ability to interact with various business stakeholders and functional units to understand their reporting needs
• Understand business drivers/ priorities and identify opportunities where analytics can create significant value
• Translate business problems / opportunities into tangible analytics requirements and recommend potential solutions
• Serve as a bridge / conduit between product owners, technology team and Analytics CoE to experiment, develop, test and roll out successful data driven solutions
• Expect incumbent to provide business support on Power BI development, as business is embarking on self-service journey for business intelligence and analytics
• Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity
• Training end users on new tech stack, develop best practices and self-service reports and dashboards.

Job requirement:

• Strong knowledge and experience in MS Excel is a must
• At least 2 year experience in designing and developing Power BI visualization and reporting
• Experience in taking lead to implement Power BI, SSAS, DAX applications
• Good understanding of BI Projects & Data Warehouse concepts
• Proficient in Office 365, with knowledge of CRM platforms (e.g. Salesforce).
• Familiarity with data management practices such as data governance and quality, business intelligence, data architecture and strategy, data security and privacy, data integration, master data management, and metadata management.
• Passionate about solving problems – possesses a relentless need for investigation and data exploration.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly
• Degree or professional qualifications in Actuarial Science, Mathematics, Computer Science, Information Technology, Engineering, Data Science, Statistics or equivalent degree.
• Proven track record of meeting and exceeding targets
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Able to speak both english and chinese to converse with external clients

The Company

Our client is currently seeking an analyst to join their treasury and LC team.

The Role

The key responsibilities include reviewing Letters of Credit (LC) drafts, offering feedback to partners on LC content, preparing and submitting LC checklists for approval, and then posting the approved checklists internally. It's also important to promptly process LC amendments, distribute information about these amendments to relevant teams and partners, liaise with the logistics teams regarding presentation documents, and respond swiftly to inquiries about the status of LC-related orders. One has to develop extensive knowledge about function, internal policies, procedures, compliance requirements, and ensure alignment with audit requirements. Last but not least, it is crucial to handle bank guarantees and Standby Letters of Credit, requested by customers and ensure they get approved.

Your Profile
The ideal candidate should have at least 5 years of experience in logistics, sales operations, or trade services sectors. Experience in handling letter of credit drafts and processes are essential.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13081536, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Your contribution to something big  

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies 

• Participate in analytics and data projects that are integral to sales & trade marketing business 

• Support to develop custom data models and algorithms 

• Prepare reports and utilize PowerBI for data visualization 

• Assist in other ad-hoc analytics projects 

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74

• Engagement with senior business stakeholders
• Concrete project timeline

About the company

Our Client is an established MNC within the advanced manufacturing industry. As part of their expansion plan in Singapore, they are looking forward to hire their SAP QM / SAP PP System Analyst to join their team.

Responsibilities

Your responsibility includes:

Handling support, change request and configuration for SAP QM / SAP PP

Engaging with business stakeholders, translating function specifications to technical solutions

Managing process and documentation, ensuring that they adheres to compliance

Rolling out SAP project implementations and enhancement across Asia

Working closely with the other SAP team members to ensure system integration is carried out smoothly

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP QM / PP. You should have at least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level. You should have led at least 1 end to end SAP project.

Candidates with regional/global exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with global IT HQ. You will have the opportunity to lead business transformation within the organization across Asia with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74 (EA: 94C3609/ R1219669)

Main Responsibilities

• Be a team member of L2 production support team located across Singapore and India to ensure 24 * 6 production support for the APAC region.
• Provide application production support for Cash Management and filtering and AML systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to user requests, incidents and follow up on problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues, through problem management process, with other internal teams and / or the vendor.
• Coordinate and follow up with Application teams to ensure permanent fix is prioritized, planned and delivered, through the problem management process.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support change management process and application releases.
• Support Disaster Recovery Test and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support end-of-day and end-of-month batch runs.
• Perform and coordinate regular maintenance activities.
• Document operational procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise for our CM applications.
• Analyze and challenge existing support processes to achieve continuous improvement.
• Incidents resolution and Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Weekend/Holiday/Night support.

Qualifications & Experience

• Bachelor’s Degree in Computer Science or relevant fields.
• 3–5 years of relevant working experience.
• Strong experience in and preference for application production support.
• Strong technical background in web based applications support on JAVA/J2EE/TIBCO platform and/or COBOL platform.
• Extensive experience in supporting payments, local clearing applications and payment filtering and AML in APAC region.
• Strong understanding of payments, local clearing systems, H2H concept and applications, reporting.
• Strong understanding of stop list filtering, AML, social engineering etc.
• Working grasp of double posting accounting treatment.
• Understanding and experience in ITIL concepts.
• Possess good analytical skill and self-motivated
• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Excellent people management and communication skills.
• Good command of spoken and written English in order to effectively communicate with English-speaking stakeholders.
• Working command of spoken and written Mandarin is preferable in order to effectively communicate with Mandarin-speaking stakeholders.
• Working command of spoken Cantonese in order to effectively communicate with Cantonese-speaking stakeholders (Plus).

Technical Skills:

• JAVA/J2EE.
• Websphere/Tomcat/JBOSS.
• ORACLE PL/SQL.
• COBOL.
• UNIX / LINUX /WINDOWS skills i.e. navigating, scripting etc.
• TIBCO EMS/ TIBCO BW/ TIBCO ADMIN/ MFT / BC / IBM MQ.
• ITSM tool: Service Now.
• SharePoint.
• Database performance & SQL tuning experience (Plus).
• Good technical troubleshooting and debugging skills.

Customer/Supplier Relations:

• Customers – Business lines e.g. TBA / Middle Office e.g. PCMO / Back Office e.g. GPCO.
• Suppliers – ICM IT teams e.g. Payment, CDL.
• Vendors of local cash management solutions e.g. FIS, Nucleus.
• Regulators i.e. HKICL, BCS, MAS.

Job Responsibilities:

• To handle reconciliation of nostro accounts and internal accounts
• To handle daily/monthly/quarterly & term-end reports
• To handle expense analysis report
• To handle inter office accrual interest and nostro bank’s interest/charges
• To maintain and control of nostro and internal accounts
• Monitoring of long outstanding items of suspense accounts
• To assist in coordination of head office reporting packages

Job Requirements:

• Minimum 3 years of working experience in bank reconciliation or Accounts Payables/Accounts Receivables
• Candidates with no experience but has prior relevant internship or Degree in Accounting may also be considered.
• Good knowledge of basic accounting and proficient in Microsoft Office Applications
• Strong interpersonal and communication skills
• Minimum GCE A level, Diploma in Accounting or Polytechnic graduate

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067273

This is a governance & response role, the person will be working as an individual contributor, reporting into the regional DLP team lead in ARMO-ORM of MUFG Bank overseeing the DLP governance and response to support APAC Business Units.

The person will be responsible for the supporting governance and response relevant to DLP, this includes responding timely to the DLP questions raised from the BUs, checking the Change Management Document basic fulfilment, conducting analysis over the alert logs in periodical basis, follow-up with the business users for the suspicious transaction.

Job responsibilities include but not limited to:

Under supervision and guidance from regional DLP team lead, support the following activities.

1. Reporting and periodical review of DLP alerts

• Conduct analysis over the false positive, self-attestation suspicious activity on periodical basis
• To receive generated reports in periodical basis to highlight the false positive rates
• Report to be distributed to APAC countries business units.

2.HVA update reminder and collection

• Send reminder to BUs in semi-annual basis to revisit the High Value Asset(HVA) list to APAC countries business units.
• Collect and consolidate the HVA updated from each BUs.
• Share the changes to DLP Rule Engineering Team to configure it to DLP system

3.Coordinate incident response

• Inform Business Unit manager to escalate to Asia Risk Management Office / Information Security team and local compliance team on incident reporting requirement on potential incidents.
• To include DLP governance team on outcome of incident assessment.
• Report the outcome to APAC DLP Steering Committee necessary members.

4.Conduct periodical training to BUs

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

5.User inquiry response and Change Management

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

6. Support in APAC DLP Steering Committee

• Consider key inputs towards BUs stakeholders reflecting APAC DLP situation including results of incidents

7. User inquiry response and Change Request Management

• Respond to user inquiry relevant to DLP and coordinate with respective stakeholders until closure of the inquiry.
• Asia Systems Office system team to keep DLP Governance informed of Change Requests approved by Asia Risk Management Office/Information Security team and/or Asia System Office/Information Security System Management Standard team.

8. Act as required based on any other instructions from the regional DLP team lead

Job Requirements/Experience:

• Minimum 3 years of experience in helpdesk, communication and coordination with the business users.
• Ability to timely react and escalate generated alerts from DLP to ARMO Regional DLP Lead and handle queries from business units precisely.
• Good written and visual presentation skills (Excel, Word, PowerPoint)
• Ability to work effectively in a team environment, and takes initiatives to collaborate and challenge status quo, and adaptable to embrace new changes
• Strong interpersonal and analytical skills attributes
• Self-motivated and able to work independently and source for information, systematically evaluate options and recommend solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067343

Key Responsibilities:

- Gather and analyse external views and market trends

- Daily reporting on markets to Traders and Management

- Work to automate tasks where possible

- Assist with ad-hoc responsibilities as needed such as gathering data to support trading strategies

- Develop and maintain good working relationships with various functions within the organisation

Key Knowledge, Skills, and Abilities

- Entry level experience in analytics, preferably within a trading firm or oil major

- Industry knowledge in the energy/metals/carbon sectors is preferred

- Strong analytical and decision making skills

- Must have excellent presentation and communication skills and be able to use Excel and PowerPoint effectively to convey analysis

- Team Player

- Positive attitude towards work and have a strong self-discipline

Main responsibilities

- Build & change management

- Analyse enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.

- Specifications, workload estimates, planning, test scenarios, release documentation.

- Coordinate user acceptance tests.

- Monthly releases, following the team’s milestones for analysis, coding and testing.

- Support the release roadmap in production.

- Incidents and Requests management (business users and other IT teams)

- Troubleshoot and fix issues/bugs.

Qualifications and Profile

- Minimum 5 years’ experience as front office post trade business analyst.

- Experience on Front Office systems (In-house or third party systems)

- Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data..

- Experience in interfacing FO or BO systems with external systems.

- Hands-on experience in implementation projects.

- AGILE track record.

has context menu

about company

I am currently working with a software consultancy firm that focuses on fintech payment projects with overseas clients.

2 rounds of interview process. Hybrid working, 2 days WFH. Office at CBD.

about job

• Provide end-to-end project management

• Develop project plan and monitor progress

• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation

• Coordinate internal resources and third parties for the flawless execution of projects

• Deliver projects on time ensuring quality standards are met

• Ensure resource availability and allocation

• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks

• Assess service requests for enhancements and maintenance of systems

• Ensure Service Level Agreements for projects and incidents are met

• Manage the relationship with the client and all stakeholders

• Create and maintain comprehensive project documentation

• Communicate with the team and ensure all members are on board with delegated tasks

• Develop a high-performance working culture. Establish and monitor team members KPIs to ensure high productivity and efficiency in the teams

• Understand which issue to escalate to the appropriate resolver group.

skills and requirements

• Hands-on experience in software development and web technologies.

• Min 2 years of working experience as a BA in FinTech/Payment related industry

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned.

EA Number: 11C4879

This position is responsible for valuation, financial condition assessment and other analysis needed to support the business.

Job scope:

Embark on a fulfilling role as an Actuarial Analyst in the Appointed Actuary Department, supporting General Insurance reporting, meeting regulatory requirements, and contributing to key department projects.

WHAT YOU’LL BE DOING

• Prepare and present statutory and regulatory reports with in-dept analysis and clear, concise explanations of the results.
• Optimise and streamline processes for general insurance reporting analytics, implementing improvements while maintaining robust controls and documentation.
• Contribute to project management functions, ensuring seamless support for the annual bonus communication exercise.
• Assist with the Prophet modelling project aimed at enhancing inforce management of Par Fund.

YOU WILL HAVE

• A minimum of a Bachelor’s degree in in Actuarial Science or an equivalent field, with up to 1 year of experience in actuarial work.
• Demonstrated progress in actuarial professional exams.
• Strong communication and stakeholder management skills.
• Willingness to step outside your comfort zone and take on new challenges.
• Basic proficiency in Microsoft Office (Excel, Word) is preferred.
• Knowledge of Prophet is a highly desirable.

About Manulife

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The Opportunity

IT Business Analyst researches and analyzes improvement opportunities, conducts workflow analysis, prepares recommendations, and facilitates implementation of technology solutions that meet business needs.

Responsibilities

• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams
• Support product owner, SME (Subject Matter Expert), engineers and architects in solutioning conversations, ensuring optimum leverage in underlying components while meeting business needs
• Conduct prioritization with product owner
• Play scrum master role and perform sprint planning
• Ensure squad members have accurate understanding on user stories and acceptance criteria
• Ensure delivery (code/product) is adequately tested to an acceptable standards
• Ensure UAT sign off is secured for deployment into production
• Use data to elaborate and justify
• Escalate risks and issue as necessary

General Accountabilities

• Work independently on tasks identified in the job profile with minimal guidance or oversight
• Develops a strategy / plan for project or program execution and actively manages its deployment

Behaviors & Interpersonal Skills

• Convert data into business information, and conveys context when providing technical guidance
• Influences peers and immediate supervisors to mitigate conflict and builds consensus in leading projects

Job Functional Knowledge

• Possesses depth of technical and functional knowledge outlined in the corresponding job profile and knowledge of related job disciplines that are closely related to their role
• Stays abreast of advancements in their technical field and can identify and apply these changes in their own work environment

Standard of Work

• Straightforward tasks likely to be completed to an acceptable standard
• Works within defined guidelines and policies with less direction based on project and program priorities

People Leadership & Autonomy

• Accountable for own work and may provide process and/or work standards advice within the team and/or area of specialty
• Support in leading projects or work streams and contributes to theirs planning
• Provides guidance to junior members of the team, as well as gains guidance from their supervisor(s)

Problem Solving

• Independently applies problem-solving abilities and exercises judgement to address business requirements

Context & Business Knowledge

• Understands the essential business or functional factors and how they influence one’s own domain
• Demonstrates general knowledge of the organization, its business processes

Job-specific Accountabilities

• Interprets and documents business and functional requirements
• Research and documents issues involving workflow procedures and processes
• Analyzes data and develops creative solutions
• Coordinates recommended process changes, enhancements and product implementations, including test plans to ensure successful implementation
• Collaborates with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems
• Translates business and user requirements into Epics, Features, and User Stories
• Facilitates the design sessions with the project implementation team
• Determines the acceptance testing framework and standards to assess completed projects
• Assists in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing
• Conducts review sessions to gain approval of requirements and manage changes through the application of standard control processes and tools
• Evaluates and recommends technological solutions that align with business needs and industry leading practices
• Facilitates communication between business stakeholders and technical teams throughout the project lifecycle
• Collaborates with development teams to ensure successful implementation of system enhancements or new solutions

Technical and Functional Knowledge

• In-depth understanding of business analysis principles and methodologies, and technological systems
• Good understanding of the group function including product offerings, and service and management structure
• Understanding of system design and analysis and user testing
• Experienced using business analysis tools and techniques
• Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels
• Understanding of relevant software development methodologies
• Familiarity with enterprise-level systems and applications

Skills

• Project management
• Workflow design
• Stakeholder management
• Data analytics
• Technical documentation
• Agile

Required Qualifications:

• Minimum 5 years’ experience in BA role
• Experience in delivering enhancements, product, project for Life Insurance organization
• Delivery experience in Agile
• Experience working with regional development team

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Roles and Responsibilities:

• Analyze, test and maintain ERP system, investigate existing operation processes and identify potential loopholes
• Design, test and implement reports and support integrations between AX system and other business applications to ensure optimum business operational efficiency
• Coordinate with internal stakeholders on data warehouse, system reports and templates to increase efficiency, reduce manual procedures and remove obsoleted procedures
• Develop system and business rules to clean data and maintain ongoing data integrity
• Manage outsourced service providers to ensure SLA performance, quality and compliance to group IT policies and guidelines through systems upgrade, enhancement or migration activities
• Manage and conduct user trainings, and update training materials and user guides
• Other duties as assigned

Requirements:

• Degree or diploma in IT or related field required
• 3+ years of experience in manufacturing, fintech, marketing or BI
• Experience with MS Cloud base Related ERP System, such as, D365 F&O, data warehouse project and or manufacturing processes including sales operation, or BOM, material masters, or COG and/ or shipment preferred Familiarity with SQL language to develop script to query data
• Familiarity with SQL language to develop script to query data
• Experience using Power BI independently or other database connection tools
• Experience creating report such as open sales order report, aging report and inventory report
• 
  

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

Responsibilities:

• Analyze enhancement requests related to the repo business and new products.

• Collaborate with Architects to propose effective solutions.

• Prepare specifications, estimate workloads, develop plans, and create test scenarios and release documentation.

• Coordinate and manage user acceptance testing (UAT).

• Ensure monthly releases meet team milestones for analysis, coding, and testing.

• Support the production release roadmap.

• Provide Level 3 (expert) application support.

• Diagnose and resolve technical issues and bugs.

• Enhance operational processes for efficiency.

• Provide coaching and guidance to junior team members as needed.

What our client is looking for:

• Bachelor’s degree in computer science / information technology / Programming & Systems Analysis / Science (Computer Studies)

• At least 5 years of experience as a Calypso Business Analyst, specializing in the Calypso back office

• Experience in Calypso versions v14 to v17

• Strong understanding of Static Data, Workflows, Scheduled Tasks, Confirmations, Settlements, Messaging/SWIFT, Positions, Accounting, Corporate Actions, Filters, Reporting Framework, and Reconciliation features

• Knowledge of financial assets (repos, bonds, SLB, issuances) and the trade lifecycle

• Experience with regulatory reporting such as HRF, NORIA, and MMSR

• Expertise in interfacing Calypso with external systems

• Hands-on experience in implementation projects

• Proven track record of working in Agile environments

• Experience in implementing NR scenarios.

• Willingness to provide L3 support when required.

• Open to participating in on-call rotations to cover night and weekend support.

• Strong analytical and problem-solving abilities.

• Proactive approach to security.

• Ability to work independently under pressure.

• Team player with excellent interpersonal and communication skills.

• Enthusiastic about collaborating with business users.

We are looking for a Fenergo Business Analyst on a renewable contract basis to support our project in Singapore.

Key Responsibilities:

· Consultant to support implementation work under Pillar 2 (Process and Standards)

· Taking developed Target Operating Model during the planning phase, engage key stakeholders across 15 APAC branches to implement the Target Operating Model in the respective branches

· Using Target Operating Model as a baseline to review and standardize the business process and Target Operating Model across the branches

· If branches are not able to adhere to the Target Operating Model due to regulatory requirements, document configuration changes in FenX

· Verification and validation of the Ui-UX requirements and design

· Data collection for project benefit calculation: Support data requirement definition and data collection that is occurring after implementation phase in order to document the project benefits

· Facilitate UAT, including the UAT plan creation, UAT scenarios and performing UAT, and signoff by respective branches

· Support User Operation Manual creation and reviewing, including the updates of process maps, creation of working instructions

· Plan and support user trainings.

Qualifications:

· Facilitate workshops to implement Target Operating Model in respective branches according to project plan

· Conduct process analysis to identify any gaps or changes needed to meet local regulatory requirements

· Design and propose process changes and solutions

· Liaise with IT and Fenergo on required system changes and check-in with respective branches as necessary to ensure the accuracy of those required changes

· Good collaboration with project teams and stakeholders

· Some understanding of CLM/KYC systems, preferably on Fenergo implementation

· Good knowledge of Fenergo and FenX platform

· Experience with CLM and KYC projects

Responsibilities:

• Data supply Product Ownership to support the e-commerce platforms Digital Commerce Platform EMH, Integration to connected products with focus on VX system, and supporting other digital initiatives (SWT, SFDC, STS, VX, TE, MPAY).
• Strong collaboration between HQ, Region and Markets in achieving of e-commerce deliverables and timelines.
• Strong collaboration between internal Process Managers and Product Owners to achieve e-commerce deliverables and timelines.
• Strong collaboration with IT Consultants in Region Overseas and HQ.
• Lead and steer the Initiatives of e-commerce end to end and collaborate closely with Product Owners of (SWT, SFDC, STS, VX, TE, MPAY). Champion Agile methodology in the delivery of your products and features.
• Support the e-commerce release train team in IT and provide the high priority, critical deliverables and timelines.
• Manage the alignment of involved IT teams and business stakeholders in terms of requirements, outcomes and releases.
• Evaluation of e-commerce related Market requests for process and system changes in consideration of the standardization strategy.
• Own the e-commerce Product Backlog and prioritization together with e-commerce Process Manager.
• Perform in depth-analysis and feasibility of demands and work closely with different Product Owners to achieve the agreed solution.
• Provide UAT support during rollout of Initiatives and collaborate closely with different Product Owners, manage the market and help clear the impediments that blocks users testing.
• Understand market business models and e-commerce maturity ability to align features and value based on market needs to achieve Online Sales targets
• Owning Demand Process for e-commerce enhancements and features
• Provide consultancy, support & updates to Markets and General Distributors in terms of digitalization of retail business.

Requirements:

• Possess a Bachelors degree in Business, Marketing, Computer Science or Information Management Systems or equivalent combination of education and experience
• Minimum 3 years relevant work experience in Business Analyst role in a collaborative environment with multiple stakeholders across various business units, driving process improvements
• Ability to manage and prioritize backlog effectively with multiple timelines and projects running in parallel
• Experience in Agile/Scaled Agile working methodology preferred
• Highly motivated independent worker with minimum guidance required;
• Strong analytical and abstraction skills

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

What you’ll do

Airwallex is building a centralised risk platform that will harness advanced analytics and machine learning techniques to enable real-time decisioning across a diverse range of product lines and platforms. The risk product domain is responsible for building the platforms, engines & case management whilst also delivering the risk models so you will be involved in crafting the full end-to-end risk capability.

This role will work on building out Airwallex’s risk product domain focusing on analyzing the compliance impact on transactions as well as delivering a financial crime detection and prevention solution. You will be responsible for conducting risk analysis on transaction level and merchant level, developing risk detection framework, and empowering business.

This role is based in Singapore, Shanghai.

Responsibilities:

• Craft and refine risk strategies which include defining risk controls, the customer experience and operational workflows with emphasis on minimizing the impact on customers, our brand and organizational critical metrics.
• Use data driven insights to seize opportunity, measure performance and to determine what is working and what is not working; Monitor performance of existing & new solutions and optimize to ensure desired results.
• Communicate concise and actionable business strategies and present new strategy recommendations to senior management for approval.
• Collaborate with partners in Platform, Operations and other internal teams, as well as external partners like data vendors to formulate and execute fraud risk solutions.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor degree in Mathematics, Statistics, Operations Research, Finance, Economics or related quantitative discipline.
• 5+ years proven risk management experience or equivalent, including analytics, modeling implementation, and stakeholder management.
• 5+ years of hands-on experience extracting and manipulating large data with SQL, experience with scripting in Python, Shell or R.
• Experience building visualizations using large datasets and multiple data sources using Looker or Tableau.

Preferred qualifications:

• Master degree in Mathematics, Statistics, Operations Research, Finance, Economics or related quantitative discipline.
• 5+ years proven fraud or risk experience, including rule development, modeling implementation, and stakeholder management, in well-known fintech or internet companies preferred.
• Intuitive, organized analytical thinker, with the ability to perform detailed analysis. Knowledge of analytical tools and use of data to validate strategies or hypotheses.
• Demonstrates excellent consensus building written, verbal and presentation skills with senior leaders of the organization.
• Experience working with cross-functional, geographically distributed teams, managing by influence is a plus.

Position Title: Sales Engineer (Data center)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

SPECIFIC RESPONSIBILITIES

• Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.
• Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.
• Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.
• Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.
• Establish budgetary forecasts and sales volume targets for the SEA DC market.
• Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.
• Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.
• Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.
• Analyze sales and market data to provide relevant information to senior management for decision making.
• Promote PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

TRAVEL

• This position requires travel up to 50%.

QUALIFICATIONS / REQUIREMENTS

• Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Contract Duration: Immediate till Feb 2025

Salary: Up to $4,500

Location: Changi

Job Scope:

1. Perform Reconciliation & settlement of trades against Broker(s).

2. Prepare Trade Settlement Instructions to Broker/Custodian.

3. Monitor & follow up with brokers on our unsettled trades.

4. Perform Reconciliation of the accounts on a daily basis.

5. Work with Stakeholders & support the investigations to resolve any identified discrepancies.

6. Support any team with any ongoing projects or ad hoc assignments from time to time.

Requirements:

1. Min. Diploma in relevant qualifications

2. Experience in reconciliation and trade settlements

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Roles and Responsibilities

Reporting to the Deputy Finance Manager, the Senior Finance Analyst will play a key role in the Finance team to deliver the full spectrum of professional finance, tax and compliance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance & tax function with the ability to work with senior stakeholders including those in joint ventures, banks, and government bodies, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Governance and compliance: Ensure compliance with local regulations and company policies. Assist in planning, designing, and implementing compliance and governance frameworks, programmes, and initiatives to identify potential areas of compliance vulnerability and develop strategies. Participate in internal control review and follow-up on actions for gap closure.
• Corporate Income Tax: Prepare and review corporate income tax computations and tax related work for Singapore Corporate Income Tax (“CIT”) compliance. Assist to oversee and manage tax compliance delivery process for the Group for local and regional portfolios. Coordinate the completion of any required tax compliance for the Group including follow up with internal contributors to ensure timely responses to requests and completion of tax filings. Contribute in development of tax control framework and processes to drive accuracy and efficiency in the direct tax compliance delivery.
• Indirect Tax: Preparing and reviewing GST returns prior to submission to IRAS. Conducting GST health checks on GST returns. Reviewing and providing advice on GST compliance processes. Assist in tax audits and queries from tax authorities. Assist Deputy Finance Manager in relation to Transfer Pricing compliance including planning of comprehensive tax and transfer pricing strategies for local and regional portfolios.
• Change management and growth opportunities: Support and shadow the Deputy Finance Manager for transformation and growth projects, e.g. but not limited to new business new ventures/expansion, supporting through providing finance and tax advice and initiatives to adopt new tax legislations and controls, mitigate risks and project managing implementation of new systems and digital transformation.
• Adherence to safety in the workplace

Skills and Requirements

• A degree in Finance/ Accountancy or its equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance/Tax competences with solid foundation in tax reporting / compliance, financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Summary:

The APAC Senior Business Analyst/Project Manager (BA/PM) will drive the Malaysia e-invoicing regulatory implementation project. This role includes overall project management, requirement analysis, testing, and stakeholder coordination across Global Markets, Global Banking, and Procurement clusters.

The BA/PM will serve as a key functional expert, ensuring the successful execution of SIT, UAT, and production activities, while collaborating closely with various teams to meet business objectives.

Key Responsibilities:

• Manage end-to-end project activities and provide front-to-back coordination.
• Lead requirement analysis, testing, and test strategy for Global Markets, Global Banking, and Procurement clusters.
• Oversee SIT, UAT, and production activities.
• Work with development teams on BRD, development follow-up, and testing.
• Define Integration, Testing, Verification, and Certification (ITVC) activities, data architecture, and API strategy.
• Manage vendor contracts, procurement, and legal requirements.
• Drive change management processes with Operations and other departments.
• Act as the functional expert and SPOC for business lines across APAC.
• Establish and maintain strong relationships with business stakeholders and clients.
• Focus on improving end-to-end efficiency within processes.
• Develop and communicate a clear vision for target processes, with an emphasis on innovation and digital solutions.

Qualifications:

• 15-18 years of experience in Investment Banking, with expertise in project management and IT delivery.
• Proven experience in front-to-back project management and business analysis in complex environments.
• Strong hands-on product knowledge, especially in Capital Markets (FICC instruments such as FX, Rates, Options, and derivatives).
• Exposure to booking, P&L risk, and post-trade functions like settlements and accounting.
• Experience working in international matrix organizations and cross-functional teams.
• Strong analytical, communication, and leadership skills, with the ability to collaborate effectively with global teams.
• Previous experience in e-invoicing projects or IT transformation initiatives is highly desirable.

Preferred Competencies:

• Functional expertise in Capital Markets, Booking, Risk, Post-Trade, and PNL Management.
• Proven ability to lead diverse teams and manage stakeholder expectations across multiple regions.
• Experience working with tools such as Reuters, Bloomberg, and e-invoicing applications.
• Strong focus on achieving results and delivering high-quality solutions under tight deadlines.
• Strong understanding of investment banking products and CIB business.