Job Description:

POSITION OVERVIEW : Application Management Specialist

POSITION GENERAL DUTIES AND TASKS :

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.

Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.

Support and manage all existing Custom solutions/processes built on PaaS.

Have well versed in WSDL, REST & soap APIs across all Fusion modules.

The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.

Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL

The scope includes both technology and business transformation across the domains of Financial Management

The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers

Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,

Should work with Oracle support team for application bugs/enhancements

Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.

Embrace and adhere to support service level agreements agreed with the end user community

Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

8+ years of IT experience application support of Oracle Fusion Cloud Application

Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards. Webservices & thorough understanding of REST/SOAP/WSDL

Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization

Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.

Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors

Good communication skills to lead and coordinate discussions with all stakeholders.

Incident, problem, and service outage management experience.

IT Admin & Technical Risk Support Analyst - 12-month renewable contract

About Us:

We are committed to ensuring the safety, reliability, and efficiency of our technology systems. We are seeking a dedicated IT Admin & Technical Risk Support Specialist to join our team and provide essential administrative support to the IT and Risk Management functions. This is a unique opportunity to work in a fast-paced, dynamic environment and contribute to the management and mitigation of IT-related risks.

Job Overview:

As the IT Admin & Technical Risk Support Specialist, you will play a critical role in supporting the IT infrastructure and assisting the Technical Risk Manager in mitigating technology risks. You will be responsible for administrative IT tasks, data entry, and creating clear, engaging reports and presentations. This role requires a blend of technical knowledge, attention to detail, and strong communication skills.

Key Responsibilities:

• IT Administration Support:Manage and maintain IT systems, networks, and infrastructure to ensure optimal performance and security.
  Assist with user access management, software updates, and troubleshooting.
  Provide support for IT-related inquiries and issues from internal teams.
  
• Technical Risk Support: Assist the Technical Risk Manager with tracking and managing tech risk assessments, incidents, and mitigation strategies.
  Perform data entry related to risk management, including maintaining risk registers and monitoring risk status.
  Conduct research to identify potential IT risks and vulnerabilities within the organization’s systems.
  
• Reporting and Presentation Support:Create and design clear, visually appealing PowerPoint presentations and reports for technical risk reviews and executive meetings.
  Support the development of risk communication materials to ensure alignment across departments.
  Collaborate with the risk and IT teams to summarize data and provide actionable insights through reports.
  

Required Qualifications:

• Strong background in IT administration, including basic networking, systems management, and security protocols.
• Familiarity with technical risk management principles or willingness to learn.
• Proficiency in Microsoft PowerPoint with the ability to create visually compelling presentations.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple tasks.
• Good written and verbal communication skills to interact with technical and non-technical teams.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Previous experience working in risk management or IT governance.
• Knowledge of IT security frameworks and risk management best practices.
• Proficiency with other Microsoft Office tools (Excel, Word).
• Experience in creating and maintaining reports or dashboards.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment.

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with senior marketing and sales leaders.
• You will provide strategic insights to drive business performance.
• Collaborate with cross-functional teams across finance, marketing, and operations.

Key Responsibilities:

• Act as a business consultant for Asia Marketing and Sales leadership.
• Develop models and dashboards for product launches and marketing initiatives.
• Conduct detailed analytics and provide actionable insights for sales and marketing teams.
• Analyse customer data from major marketing events and trade shows.
• Support ROI analysis for peer-to-peer learning initiatives.
• Create tools that empower the capital sales team.
• Investigate and resolve operational issues with cross functional teams.
• Utilize SQL and Tableau for data analysis in CRM, Customer Service, and Finance.
• Prepare board-level presentation materials for executive leadership.
• Apply analytical skills to validate insights and trends.

Qualifications and experience :

• Bachelor's Degree in Accountancy (Master’s preferred)
• 6-8 years of relevant work experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Strong critical thinking and intellectual curiosity.
• Ability to work independently and manage multiple projects.
• Excellent verbal and written communication skills for executive interaction.
• Strong BI tools and SAP experience.
• High attention to detail and accuracy.
• Passion for working in a fast-paced environment.
• Strong analytical skills.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES IN CORPORATE TREASURY

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Professionals in Corporate Treasury have an analytical mind set, exhibit intellectual curiosity and are from diverse academic backgrounds. We’re looking for candidates who will thrive in a dynamic environment where attention-to-detail, multitasking and time management skills are essential.

The division is ideal for collaborative individuals with strong quantitative skills, intellectual curiosity, and a commercial yet risk-conscious mindset. Working in the Corporate Treasury division, you will have exposure to all aspects of the firm, including new business activities and critical strategic programs. Strong communication and interpersonal skills are necessary to work successfully with internal and external stakeholders including leadership of the firm’s business lines, its creditors, regulators, and external counterparties.

Within Corporate Treasury, Resource Deployment and Strategy (“RDS”) is a unique opportunity for individuals at all levels to manage the firm’s balance sheet from both an asset and liability perspective and directly contribute to executing the firm’s strategy. Working closely with the Global Treasurer and other members of senior management, RDS is responsible for the design and execution of the firm’s central funding plan as well as the primary point of contact for all business lines through Treasury’s global “business coverage” model. The team partners with senior divisional resource managers to efficiently deploy the firm’s balance sheet in support of the firm’s strategic objectives. The team seeks to optimize the firm’s funding mix to minimize cost in a risk-conscious manner and is a key participant in decision making regarding the allocation of firm liquidity.

RDS’ approach to asset-liability management is both holistic and practical; individuals who excel in this role are equally adept at detailed trade-level recommendations and strategic thinking and are expected to develop deep knowledge of the funding products raised within Treasury, as well as the underlying business and client activity supported by that funding.

JOB RESPONSIBILITIES

We’re looking for a professional to join our RDS team in Singapore. This individual is expected to contribute to decisions regarding financial resource management, as well as serve as Treasury’s main point of contact with businesses which consume or generate funding

• Develop and iteratively optimize the firm’s funding liability strategy, considering cost, channel diversification, maturity concentration, and impact to key liquidity and capital metrics, with a focus on APAC entities
• Build models, develop analytical frameworks, and conduct scenario analysis to help inform marginal liability management and financial resource allocation decisions based on liquidity availability, marginal costs, return profile, and franchise benefits
• Partner with key stakeholders in Global Banking and Markets, Asset and Wealth Management, and Platform Solutions to deploy the firm’s balance sheet, and to facilitate new activities
• Develop reporting for, and present analyses of, firmwide and subsidiary-level funding plans, for use by internal and external stakeholders, including firmwide senior management, regulators, and investors
• Engage with external stakeholders including regulatory agencies, ratings agencies, and funding counterparties in various forums
• Develop meaningful partnerships with internal stakeholders; develop tools to enhance decision-making capabilities

QUALIFICIATIONS

• Approximately 1 year of working experience in Treasury or a finance-related function in a major financial institution or corporate
• Excellent analytical skills, with ability to formulate problems, test hypotheses, and condense complex problems into plain language
• Experience managing and interpreting large amounts of data, and analyzing the output to identify trends and present solutions through business intelligence tools such as Tableau
• Functional understanding of financial institution financial reports, as well as subsidiary liquidity and capital requirements such as LCR, NSFR, and the G-SIB surcharge
• Strong written and oral communication skills with ability to produce polished presentation materials for senior executives
• Strong teamwork and interpersonal skills
• Highly motivated, detail-oriented self-starter who is comfortable operating in a fast-paced environment and balancing multiple priorities

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

· Gather and document business requirements to configure NetSuite to meet organizational needs.

· Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.

· Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.

· Configure and customize NetSuite modules to support business workflows.

· Conduct data migration, including mapping, cleansing, and validation.

· Develop and deliver reports, dashboards, and analytics within NetSuite.

· Provide end-user training and create detailed documentation to facilitate user adoption.

· Troubleshoot system issues and liaise with technical teams for resolutions.

· Monitor project milestones and timelines, ensuring deliverables are met on schedule.

· Support post-implementation activities, including system upgrades and optimization.

Your Profile

· Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.

· Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.

· Excellent analytical skills with the ability to identify process improvements and develop effective solutions.

· Proficient in creating workflows, custom records, and reports in NetSuite.

· Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Gabriela Oxby EA Registration No: R1989404

Responsibilities

• Support, plan, execute, and manage regulatory compliance projects from inception to completion, ensuring adherence to timelines, and quality standards.

• Provide regulatory compliance advisory to management and business stakeholders.

• Maintain comprehensive project documentation, including project plans, status reports, risk assessments, and compliance records.

• Serve as the primary point of contact for regulatory compliance projects, providing regular updates to core project team and business stakeholders.

• Deep understanding of regulations and industry standards.

• Ability to understand and interpret complex regulatory legislation.

Skills/Requirement

• Minimum of 3 + years of regulatory compliance experience.

• Experience in insurance industry, with proficiency in Insurance Act, Financial Advisers Act and industry requirements is preferred.

• Strong analytical and problem-solving abilities, with excellent project management skills.

• Detail-oriented with strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Proficiency in project management methodologies and software, and Microsoft Office Suite.

Details of the Division and Team:

Deutsche Bank is exposed to a wide range of risks every day. It is the responsibility of the Chief Risk Office (CRO) to identify, aggregate, manage and mitigate these risks. Credit Risk is a centralised risk-type function within the CRO function. The team is primarily responsible for providing credit approvals for single name credit risk, setting credit limits and monitoring and managing these in the context of the bank’s Enterprise Risk Management framework. The team provides deep technical expertise to the business aligned risk functions and facilitates strategic business decision-making to improve overall use of the bank’s capital and minimize loan losses.

The role involves working with a team of credit officers covering North Asia credit which is an important part of Deutsche Bank’s Asia growth strategy. This is a second Line of defense function to partner with the business stakeholders to grow and manage a healthy and balanced credit portfolio in a sustainable and remunerative manner. He or she will be required to make credit decision and to monitor the credit portfolio together with the team. The role requires analytic skills in assessment of financial risk and requires knowledge and sensitivity to other non-financial risks eg operational and regulatory

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Research/ recommendation/ approval of underwriting and credit limits and transactions covering Corporates and Financial Institutions on a timely basis.
• Working closely with Business and other Infrastructure functions to wholistically assess the risk of a credit exposure.
• Preparation of counterparty ratings and ongoing monitoring of evolving counterparty risk, including inputs on industry, financial and business risk, management and transparency, peer analysis and financial analysis; covenant monitoring tools
• Demonstrate an understanding of Loan products/ Structured Finance, but also Markets and Trade Finance products, in order to assess the Risk / Return equation in the Business proposals
• Demonstrate a sound judgement of Risk / Return in arriving at credit decisions / recommendation in order to achieve the overall portfolio strategy and objectives of the Bank
• Participate in discussions on structuring of transactions, with a view to achieving optimal risk and return metrics for the credit portfolio
• Effective resolution of conflicting views with Business in a constructive and professional manner, maintaining the Bank’s underwriting standards, at the same time supporting the Business to achieve agreed targets.
• Coordinate with internal / external / Regulatory audit & on-site inspections by providing documents & feedback.

Your skills and experience:

• Graduate with minimum 2 years experience in credit risk management role in a reputed financial institution
• Prior experience working on financial analysis, approval / recommendation of transactions and portfolio responsibilities.
• Basic understanding of key products – financings, trade finance and global markets (fx/rates/commodities)
• Strong technical & analytic skills, risk judgment.
• Basic understanding of documentation like ISDA, CSA and loan agreements.
• Strong written and verbal communication skills.
• Proven ability to make time sensitive credit decisions
• Strategic and result oriented
• Team oriented, flexible, diligent, self-motivated
• Effective time management/ ability to remain calm under stress
• Lives the Bank values
• Succeed through collaboration and team work
• Focused on regulatory requirements and protecting the Bank’s reputation

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The Senior Analyst, Commercial Data & Analytics is data and analytics professional with strong data management and process execution skills that meet business objectives. This role overseeing the development and management related to data collection/ acquisition, prioritizing, and utilization of data related to commercial activities within the organization. The manager plays critical role in bridging gap between the technical and business aspects of data product development.

He/she will report into the Director Regional Business Process.

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in every country around the world to address some of the most challenging global health issues.

Job Description

If you are a data professional who is looking to work in a company that is passionately focused on Advancing the World of Health, we want to hear from you.

The responsibilities of this role are as follows:

• Leads the generation, curation and the data acquisition process for the data that supports the platform marketing investment.
• Attain required expertise in all databases that house data for the sales & marketing platform (SAP, SFDC, PIM, VeeVa are examples)
• Attain a thorough knowledge of all BD processes for governing marketing data.
• Collaborating closely with cross functional users such as Sales, Marketing. Commercial Excellence and IT to understand data requirements, identifying opportunities to improve data collection process, data quality and analytical capabilities to drive business growth and efficiency.
• Partner with TGS for evaluation of innovative technologies and tools for data management and visualization
• Ensures quality, reliability & Data Mesh policy compliance.
• Responsible for documenting Data Products, business rules and training materials through the Marketplace
• Lead / Co lead and acting as subject matter expert for Master Data Management Tool (Tool that house data) implementation initiative
• Any other task assigns to support region business project / initiative as assigned.

The Skills and Behaviors required for this role are as follows:

• Ability to recognize process improvement opportunities around data generation, entry and curation and elevate those opportunities to data management.
• Understanding of data concepts, including data types, structure, and analytics techniques
• Familiarity with relevant tools and technologies for data analysis, visualization, and product development
• Understanding the methodologies used to manage and execute projects (Agile and Scrum Methodologies)
• Ability to complete defined tasks autonomously with diligence and work accuracy.
• Powerful sense of personal accountability to achieve goals.

Collaboration:

• Works cross-functionally across the organization to ensure user experience of our on-line catalog and other sources of product information is “best in class.”
• Collaborate with key stakeholders to gather input for the product marketing data.
• Work with other data stewards and data governance professionals from other departments and functions within the organization and represent the interests of platform marketing.

Key Qualifications & Experience:

• Bachelor’s Degree in Business Marketing, Data Analytics or Technology relevant discipline
• Strong experience within a data environment and a clear passion for data
• Preferred -- Minimum 5 years of experience managing data assets and/or business/ functional operational knowledge.
• Industry experience in biotech, pharma, or health tech/digital health is preferred but not required.
• Familiar with technology tool support business/ data management operation (e.g., SAP, Analytics tool, Sales Force, PIM) and Product Management tool (e.g., JIRA) and data pipeline process will be added advantage.
• Project Management experience and Six Sigma preferred
• Good command of English, and other relevant language preferred (Chinese, Japanese or Korean)
• Good teamwork attitude and ability to work with ambiguity.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, gender, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/career

Primary Work Location

SGP The Strategy

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

• Gather and document business requirements to configure NetSuite to meet organizational needs.
• Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.
• Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.
• Configure and customize NetSuite modules to support business workflows.
• Conduct data migration, including mapping, cleansing, and validation.
• Develop and deliver reports, dashboards, and analytics within NetSuite.
• Provide end-user training and create detailed documentation to facilitate user adoption.
• Troubleshoot system issues and liaise with technical teams for resolutions.
• Monitor project milestones and timelines, ensuring deliverables are met on schedule.
• Support post-implementation activities, including system upgrades and optimization.

Your Profile

• Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.
• Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.
• Excellent analytical skills with the ability to identify process improvements and develop effective solutions.
• Proficient in creating workflows, custom records, and reports in NetSuite.
• Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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We are seeking a skilled IT Business Analyst to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with business goals, and ensuring seamless execution across teams.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This role offers a chance to expand your skill set while contributing to the delivery of high-quality IT solutions.

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Singlife is looking for a IFRS 17 Finance Analyst. The role will play an important role in the Finance function to help ensure timely and accurate IFRS17 financial reporting by preparing actual cash flow data, maintaining configuration files for ETL processes, and preparing thorough analyses and reconciliations. The role will also be involved in process improvements and system upgrades.

Key Responsibilities:

• Prepare and maintain accurate and timely IFRS17 actual cash flow data through ETL processes, including maintaining configuration files and collaborating with IT team.
• Perform detailed reconciliations, internal controls, and analyses to ensure accuracy and completeness of actual cash flow data.
• Collaborate with actuarial team to prepare and interpret analyses of IFRS17 results, including variance analysis.
• Assist in IFRS17 sub-ledger runs, journal upload to GL and related reconciliations.
• Assist in preparation of audit documentation.
• Assist in the development and implementation of procedures and process improvements within the IFRS17 finance function.
• Assist in user acceptance testing and validation of results from source systems, data management layer and IFRS17 system.
• Collaborate with multiple teams such as Actuarial and IT to implement system changes and enhancements that support end to end IFRS17 process improvements.
• Maintain documentation of work performed, key findings and solutions as part of the implementation process.
• Explore opportunities for automation to streamline repetitive and manual tasks.
• Participates in ad-hoc activities as and when assigned.

Requirements

Experience

• 0-3 years of experience in financial reporting, accounting, or audit within the insurance industry.
• Experience in IFRS17 is an advantage.
• Experience in working with source system data extractions and SQL is an advantage.
• Motivated to work independently.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Excel, Alteryx or other data analysis software is an advantage.

Education

• Bachelor's degree in Finance, Accounting, or related field.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Platinum businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

KEY TASKS

Drive efficient and effective Financial Reporting

· The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasks and reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

· The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

· Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

· Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

· Works with the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

· Working closely with Information Management (IM), the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

· As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

· Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

· Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

· Design and improve processes around the systems to streamline efforts required to input and extract data.

· Drive standardisation and automation of processes via continual improvements.

Learning & development

· Proactively engage on learning and process improvement initiatives.

Qualifications

What we’re looking for

· Undergraduate degree in Accountancy or business-related subject.

· Excellent Microsoft Word, Excel, and PowerPoint skills

· Familiar with financial accounting systems such as SAP/Blackline/Hyperion will be a plus

· Hands on experience in performing financial reporting and month end closing activities in an MNC setting

· Prior knowledge working in commodity industry will be a plus

· Familiar with using trading systems (Aspect) will be highly regarded

· Good interpersonal skills and strong team player

· Possess strong financial and analytical skills and attention to detail

· Ability to deal with some ambiguity in an ever-changing, fast-paced environment and willingness to challenge status quo and explore new ways of working

· Experience with process improvement methodologies such as Lean Six Sigma would be advantageous.

· Familiar with collaborative and innovative ways of working such as Agile would be advantageous.

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Role SAP Signavio Business Analyst

Role Type: Contract

Description:

Key Responsibilities
• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications
• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

1. Working experiences in 1st/ 2nd tier Audit firm.

2. Able to work independently.

3. Well knowledge of energy industries/infrastructure，(electricity power infrastructure segments) are more preferred.

4. multi-nations analysis direction.

3.Looking at current financial performance and identifying trends

4.Preparing reports and communicating the insights of these reports to the broader business

5.Consulting with the management team to develop long-term commercial plans

6.Provide insights to guide budgeting and suggest improvements

7.Exploring different investment opportunities

8.Developing financial models and providing financial forecasts

9.Developing initiatives and policies that may improve financial growth

10. good command of English and Mandarin vebal and writing.

11.Need to bisiness trip frequently and posting a short time. and have experience of living and working in Europe. Our company will build photovoltaic power stations in Europe, Indonesia, Thailand and other places in the future, and we need to post oversea for a period of time to set up financial analysis models and conduct cost analysis.

Summary:

• Support on all contractual preparation, revision and negotiations, working independently and achieving exceptional quality in a timely manner.
• Support on corporate secretarial matters.
• Support on legal matters that the Company may require from time-to-time.
• Support on correspondence and documentations within the Company, and with headquarter in Brazil.

Description:

• Manage the preparation and review of contractual documents in a timely manner, according to Company’s requirements.
• Support the Company on all contractual and tender documentation.
• Manage and support the entire contract flow between the Company, counterparties and related parties.
• Actively negotiate with the relevant parties ensuring that the contract requirements are fully satisfied in terms of format, content and consistency.
• Support on corporate secretarial matters.
• Support on legal matters that the Company may require from time-to-time.
• Support on regular correspondence with headquarter in Brazil and other corporate matters.
• Liaise with third parties on the relevant activities.
• File, organize and maintain all commercial contracts, corporate documents and other related and relevant documents in the company’s systems.
• Provide support on ad-hoc activities.
• Maintain and share knowledge of principles and concepts related to the company's commercial contracts.

Requirements:

• Minimum of 3-year relevant experience working in diversified international contracts and corporate secretarial activities.
• Knowledge of contract law in an international context. Experience in an oil or trading organization would be an advantage.
• University degree in Business, Law or equivalent.
• Good verbal and written communication skills and excellent English language skills.
• Strong interpersonal skills.
• Attention to details, independent and proactive problem solver.
• Able to work under pressure in a fast-paced environment.
• Good organization skills.
• Adaptable to be a strong team player and to be able to work independently in delivering quality work.
• Ability to read, speak and write in Portuguese will be a plus.

• 2-5+years’ experience in KYC CDD/Transaction Monitoring, Screening in banking domain.
• Hands on experience in performing screening on various application such as FACTIVA, Lexis Nexis, Fircosoft, RDC, World Check, Google screening.
• Experience in reviewing adverse Media screening results and conclude screening outcomes
• Discounting of screening hits with internal documentation and external research.
• Ability to analyze PEPs, Sanctions screening result and escalate as per Bank’s policies.
• Document management, meta data tagging, Naming conventions.
• Good knowledge and experience in reviewing multiple entities types like Private companies, Natural Person, Sole Props, Partnership, Trust.
• Well versed with global regulations and changes in regulatory world.
• Risk Assessment, Identification of Red flags & high-risk factors based on screening results.

Job Description:

Core Skills:

• OS: Unix/Linux platform/Window
• DB: MS SQL and Oracle, Postgre database
• App server: WebLogic/WebSphere
• Middleware: MQ, Kafka, CD/SSH, JBOSS
• Programming Language: Java, C++, shell script, PL/SQL

Requirements:

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.