Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

12 to 15 years

Key Responsibilities:

· Administer and maintain Trello boards, ensuring they are organized and aligned with project goals. Create and manage card structures, labels, and lists relevant to different projects.

· Analyze Trello usage data, project timelines, and team performance metrics to identify areas for improvement. Generate reports and dashboards to communicate findings to stakeholders.

· Collaborate with project teams to optimize workflows and processes within Trello. Provide recommendations for best practices and efficient use of Trello features.

· Conduct training sessions for team members on how to effectively use Trello for project management. Act as a point of contact for Trello-related inquiries and support.

· Work closely with project managers, teams, and other stakeholders to ensure that Trello is being used effectively across all projects. Facilitate communication and coordination among team members.

· Monitor ongoing projects in Trello, ensuring deadlines are met, and tasks are completed. Identify project risks and escalate issues as needed.

Qualifications:

· Minimum 10 years of experience with Trello and integrate with tools like Google Drive, Slack, and Mailchimp to streamline your workflow and keep all your resources connected.

· Strong analytical and problem-solving skills, with the ability to interpret data and make actionable recommendations.

· organize campaigns and manage tasks efficiently. By leveraging Trello’s features, you can enhance team collaboration, streamline processes, and ensure that projects stay on track.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

· Detail-oriented with strong organizational skills to manage multiple tasks and projects simultaneously.

· Familiarity with Agile methodologies and project management principles is a plus.

· Proficiency in data visualization tools and software.

· Knowledge of automation tools or integrations that enhance Trello’s functionality, such as Zapier.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

The Regional Policy and Risk Team (RPnR) is part of the global Monetization Integrity team who ensures TikTok users have a safe experience while viewing advertisements.

Responsibilities:

- Act as an independent touch point for risk control advisors who support integrity teams performing risk assessments, advising teams on risk management, and risk strategies.

- Identify opportunities to improve processes, protocols, and policies at scale to reduce risk;

- Develop and track risk KPIs across teams; work to ensure alignment of multiple stakeholders across Product, Policy, Engineering, Strategy, and Sales; work together to implement solutions;

1. Become an expert in TikTok Ads infrastructure, policies, products, tools, systems, and data;

2. Serve as primary point of contact to provide ad-hoc and regular risk investigations support to stakeholders in Ads Policy and Product teams.

- Lead program management initiatives

- Manage risk mitigation programs and projects, ensuring timely delivery and alignment with business objectives

- Develop detailed project plans, timelines, and deliverables to ensure successful program execution

- Coordinate with cross-functional teams to implement and monitor risk management initiatives

- Foster strong relationships with internal stakeholders, ensuring their input and support for risk mitigation initiatives

Qualifications

Minimum requirements:

- Bachelor’s degree in any field

- 3-5 years of risk investigations and operational experience, preferably in online operations, trust & safety, consulting, business analytics, or intelligence research environment

- Experience conducting complex analyses and translating the results into recommendations

- Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce, information security, and/or online advertising

Preferred Qualifications:

- Strong and demonstrable systems thinking skills

- Strong project management skills with a track record of managing complex, cross-functional projects.

- Experience with SQL or Python preferred

- Ability to communicate and influence across teams and regions; ability to find win-win solutions that meet the objectives of cross-functional partners while reducing risk

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the Role

We are seeking a detail-oriented and motivated Junior Data Analyst to join our team. The ideal candidate will play a crucial role in analyzing data, generating insights, and providing support for data-driven decision-making. A strong proficiency in Microsoft Excel and the ability to create and maintain macros is essential for this position.

Key Responsibilities

• Collect, clean, and organize data from various sources to support business analysis.
• Perform data analysis to identify trends, patterns, and insights.
• Conduct periodic portfolio reviews for current and future projects and develop strategies to optimize resource allocation based on resource availability and prioritized projects.
• Conduct periodic portfolio reviews for current and future projects, apply industry best practices to improve processes and performance tracking within the project portfolio.
• Develop and maintain complex Excel spreadsheets, including the creation and optimization of macros for automation.
• Generate reports and dashboards to present findings and recommendations to stakeholders.
• Identify and escalate risks in a timely manner, develop mitigation strategies and conduct cost-benefit analysis to inform business decision-making.
• Oversee the production of portfolio management and governance documents (e.g. project charter).
• Collaborate with team members (project owners, business leaders and cross-functional teams) to understand data requirements, address challenges and drive consensus on priority projects.
• Ensure data accuracy and integrity through regular audits and validation processes.
• Assist in ad hoc analysis and reporting tasks as needed.

Requirements

• Bachelor’s degree in a relevant field such as Statistics, Mathematics, Computer Science, Business Administration or related disciplines.
• Proficiency in Microsoft Excel, including advanced functions, pivot tables, and macros.
• Proficiency in Smartsheet software.
• Strong analytical and problem-solving skills with attention to detail.
• Prior experience in managing operations or overseeing project and portfolio lifecycles in the tech industry is a plus.
• Basic understanding of data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication skills and ability to present data insights clearly.
• Interest to learn and engage in business support related work.
• Meticulous, good with numbers, and well-organized individual.
• Be dynamic, highly motivated, self-driven in working.
• Excellent interpersonal and communication skills. Candidate must demonstrate strong communication and interpersonal skills.
• Good command of Mandarin to speak with our Chinese-speaking associates in China.

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Responsibilities

• Conduct review and analysis of credit risk assessment.
• Conduct independent and impartial credit risk analysis of existing and potential borrowers for (amongst others) creditworthiness and repayment capability.
• Prepare and present annual and quarterly “Credit Review” to the Branch Senior Management for existing and potential customers within stipulated framework
• Independently support credit rating application proposed by Credit Investment Department.
• Preparation of monthly report to Branch Senior Management (at Credit Committee Monthly meeting) tracking disclosure and receipt of financial statements, and completion of Credit Reviews and CRR reviews within timelines pursuant to Head Office and branch’s P&P.
• Preparation of monthly self review checklist reporting department’s work schedule to Branch Senior Management.
• Preparation of financial and non-financial covenants via respective quarterly and monthly report to Branch Senior Management, together with detailed verification of individual covenants certificate provided by agent banks undertaken from time to time.
• Liaise with Head Office regarding credit control when necessary, which includes but is not limited to communications by e-mail or telephone.
• Organize Credit Committee Individual Proposal/Monthly meetings.
• Prepare and circulate minutes thereof and maintain originals together with related materials so presented.
• Conducting research and producing report on credit issues relevant to branch’s credit portfolio.
• Assist, train and provide oversight for junior or new colleagues to facilitate smooth running of CC Department operations.
• Undertake, assist and support CC Department’s drive to shift away from mechanistic compliance to individual assumption for practices that promote a culture of accountability and good conduct.

Requirements

• Bachelor's degree in relevant field
• At least 5 years of credit analyst experience in banking industry with writing credit papers

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities:

• Conduct detailed financial modeling and analysis for potential real estate investments.
• Perform market research to identify trends, opportunities, and risks in the real estate market.
• Assist in the preparation of investment proposals and presentations for senior management and investors.
• Conduct due diligence on potential investment properties, including site visits, property inspections, and reviewing legal documents.
• Monitor and report on the performance of existing real estate investments.
• Collaborate with internal teams and external partners, including brokers, legal advisors, and property managers.
• Must be resourceful.
• Stay updated on industry trends, regulations, and best practices.
• As the firm’s investment mandate is global, extensive travel may be required and within short notice.

Qualifications:

• Bachelor’s degree in Real Estate.
• 1-2 years of experience in real estate investment analysis or a related field.
• Strong proficiency in financial modeling and analysis using Excel.
• Excellent research and analytical skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of real estate markets and investment principles.
• Proficiency in real estate software and databases is a plus.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Responsibilities

• Collaborate with the stakeholders to understand project requirements, define test objectives, and create test plans and test cases.

• Execute test cases, logging and analysing of the results for each test case

• Identify, report and document defects from the testing to track for closure

• Continuously enhance testing processes, methodologies, and tools to improve efficiency and effectiveness. Stay updated with industry trends and best practices in software testing

• Function as a key point of contact for escalation on system issues reported and perform second level investigation.

• Handle enquiries, feedback, and abnormalities for continuous improvement post go-live of features

• Work closely with IT and vendor to resolve project/implementation/production issues.

• Undertake root cause analysis for system issue to implement preventive and corrective measures.

Skills/Requirement

• Bachelor Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent.

• Preferably with at least 3 years of experience in financial or related industry.

• Familiar with internet trading technologies and investor trends.

• Hands-on experience in developing test cases, test plan, requirements and conducting user testing.

• Good knowledge in equities trading with strong customer mindset of designing processes and solutions.

• Excellent analytical skills with an ability to resolve issues independently.

As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have

The Service Analyst provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Job Description:

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Supp vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

• SAP certification is a plus

Job Description:

• Ensure proper managerial accounting assignments (WBS code/Cost Center/GL) of revenue/costs/expenses in day-to-day approvals and routines to make meaningful budget monitoring and build up reliable database.
• Develop year-end forecast with monthly breakdown by making analysis .
• Present the managerial cost report and materials in internal and external meetings on demand.
• Maintain close relations and give necessary support for budget owners for the responsible area to support their adherence against the approved budget.
• Consolidate and report evidence for Client invoicing for reimbursement contracts together with Finance Dept.

Educational Qualification:

• Bachelor's degree in Business Administration, Economics, Accounting or related areas; Bachelor in Engineering, Accounting or Business Management.

Relevant Experience:

• Previous experience in the offshore industry (FPSO Operator, Drilling Companies or other companies in the Oil and Gas sector) is a competitive edge.
• Advanced office package;
• Knowledge of SAP;
• Experience in preparing financial reports

• Opportunity to work directly with senior leadership on high-impact projects
• Open culture, people centric and diverse working environment

About Our Client

Our client is a rapidly growing management consultancy firm with an entrepreneurial edge, expanding aggressively across Asia. Operating with a strong risk appetite, they undertake exciting strategy consulting and M&A advisory projects, while also functioning as a Venture Capitalist fund, investing in high-potential companies and offering unparalleled career acceleration opportunities.

Job Description

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost-benefit analysis)
• Develop go-to-market strategies to grow clients' businesses; including preparation of business plans and presentation decks for board meetings
• Where needed, support CEO and CFO (client) on major initiatives and projects
• Conceptualize and build marketing, training and investment materials

The Successful Applicant

• Minimum 4 years experience in external audit, transaction advisory, corporate strategy, or a consulting role
• Degree/Masters in Business, Accountancy, Finance or Marketing related
• Individuals with a growth mindset and creative thinking skills, who can connect the dots to solve business problems
• No management consultancy experience required
• Analytical with critical thinking skills
• Highly effective communicator with strong stakeholder management skills
• Self-starter who thrives in an independent and flexible work environment
• Goal-oriented with the ambition to grow into a managerial role
• Strong time management and project management skills

What's on Offer

This is a permanent position with a forward-thinking and dynamic management consultancy firm based in Singapore. The role provides individuals with the opportunity to engage across multiple industries within the ASEAN region, collaborating with top-tier Fortune 500 companies and prominent conglomerates. The firm offers a competitive remuneration package and a robust, growth-focused platform for professional development and career advancement.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-122024-6625849

Phone number

+65 6643 9735

Michael Page International Pte Ltd | Registration No. 199804751N

Purpose

To liaise with fee earners, matter managers, secretaries and local finance team to process billing and matters management instructions

Key Dimensions
Works within the Asia Revenue team primarily to provide billing transaction processing services to all Asian offices and Middle East offices (Including Beijing, Shanghai, Hong Kong, Singapore, Tokyo, Bangkok, Seoul, Jakarta, Dubai, Abu Dhabi, Saudi Arabia).

Key responsibilities and challenges

• Process billing requests, draft and final bills.
• Liaise with fee earners and matter managers to process matter management instructions such as time and costs transfer, write-offs and matter closing.
• Responsible for initiating finance WIP management actions such as rates setting, cap fees warning, fee statements and chasing outstanding time sheets for billing purpose, etc.
• Compliance such as - ASR is applied to clients per clients’ fee deal, CSI is provided before billings, expense policy, etc. WIP and debt write off policy
• Liaise with London ebilling team for client’s ebilling rule and submission. To submit invoice when billing to e-invoicing clients.
• Process debtors’ management instructions such as - aged debtor listing to matter managers and write off instructions.
• Liaise or coordinate with fee earners on client’s money treatment. Remain compliant with SRA accounting rules. Follow up on outstanding clients’ money with fee earners and local finance.
• Collection management, interaction with WSSC team such as - checking receipt posting in SAP, collection report, and answering queries for any unidentified incoming fund or unknown receipt. Sending email notifications to matter partners, matter managers and secretaries for client’s settlement.
• Act as single point of contact of all Matter Management processes/ queries for allocated practice groups.
• Allens alliance, ensure invoices are recorded to the matter in the appropriate manner and fee sharing calculation.
• To liaise with London PI when having system issue, new tool implementation, best practice, etc.
• Ad hoc projects.

Characteristics, Skills & Experience required:

• Diploma in Accounting or related major.
• Minimum one year working experience within a corporate environment.
• Fresh graduates are welcomed.
• Customer orientated attitude essential.
• Detail oriented.
• Flexible with ability to cope with changing priorities.
• Team player and committed to provide quality performance.
• Solid Excel skills.
• Ability to work in a dynamic environment with quick turnaround time with high accuracy.
• Fluent English. Good English writing skills.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Oracle Fusion Cloud Applications Support Analyst

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

Responsibilities

• To work closely with Project team to rollout Small Business Credit Risk Management System

• Configure credit rules and perform user acceptance testing

• Provide administrative support on project management

Skills/Requirement

• Effective communication skills and have good interpersonal skills

• Possesses analytical skill and problem-solving skills

• Ability to work independently with minimal supervision

• Willing to take on new challenges and work in a fast-paced environment

• Proficient in Microsoft Excel, Access, Word and PowerPoint

• Degree in Computer Science (preferred), Engineering, Mathematics

• Experience in programming, using Experian or FICO RMA application will be an advantage

Senior Laboratory Analyst

• Work Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range: $2800 - $3200 + $200 (site allowance)

The Senior Lab Analyst is part of the pioneer team in the startup of EVAL production line, assisting the Chemist in setup of QC Laboratory at new EVAL site, including training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.
• Interpret and report test results accurately and timely based on test method.
• Supports troubleshooting technical issues pertaining to equipment and analysis.
• Support establishment and maintenance of lab system and equipment validation and calibration.
• Maintenance of quality document and development of quality procedures.
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures.
• Manage and maintain chemicals, reagents, and consumables.
• Support Procurement process and upkeep of inventory.
• Implement and improve analytical and equipment work process.
• Implement and participate in safety and quality improvement activities.
• Other works as assigned by Superior.

Requirements:

• Diploma in Chemical Process Technology or Science related field.
• Min 5years experience in analytical laboratory environment.
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

Support the organisation's data centre services through monitoring and management for system, network and facilities
Perform computer operations including account and tape management
Incident management and act as escalation point to any facilities and system / network
Manage and administer the service desk operations
System alert monitoring and perform necessary escalation
Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
Assist in planning and execution of disaster recovery activities
Ensure procedures, processes and service level are being followed for any service delivery and operations
Review of the data centre operations and report any gaps and issues
Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

Contract period: 3 months (extendable!)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $15.05 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract period: till end March 2025 (extendable!)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $15.05 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Morgan McKinley is looking for a motivated Call Center Representative (Shifting Schedule) to support our client, a global leader in consulting and professional services. Join a dynamic team and help provide exceptional service to users in need of technical support.

Key Responsibilities:

• Serve as the first point of contact for help desk support, responding to inbound calls.
• Resolve user inquiries during the initial interaction by providing effective solutions to public-facing issues.
• Collaborate with internal support and product teams to ensure timely resolution of issues.
• Maintain accurate documentation, manage incident tracking, and follow escalation protocols.
• Primarily handle direct customer interactions, including outbound follow-up calls to users requesting callbacks.
• Assist with email inquiries as assigned by the team leader.
• Address customer concerns via chatbot, managing a high volume of public-facing inquiries.

Requirements:

• Candidates must have a Diploma in any related field (Fresh graduates welcome to apply).
• Minimum of 1 year of experience in call center, or customer service.
• Strong communication skills and the ability to manage stress while handling a high volume of calls from the public.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills