• Would be part of a centralized Product QA team and responsible for end-to-end product testing i.e. understanding the requirement, writing the high-level test scenarios/test cases ( manual as well as automated wherever feasible).
• Coordinating with the development team and implementation team for defect triaging.

Requirements:

• Engineering. degree in preferably in B.E/B.Tech (ECE)/ MCA, MTech ( Full Time throughout 1st Div.)
• 2+years experience in S/W Testing
• 2+ yrs in Manual Testing
• A person should be able to generate the test cases after going through the SRS / FSD or after the System walkthrough.
• Should be able to generate test data that is required for testing.
• Should be able to execute the test cases and submit the report daily. Should be from the banking domain, having worked on testing of Banking & NBFC solutions/applications.

Financial Analyst [6 Month Contract]

Salary: $4000 - 5000
Working Days: 5 days , 8.30am – 5.30pm
Location: Kwong Min Road (Boon Lay)

Job Description

• Improve financial status by analyzing results; monitoring variances; identifying trends; providing meaningful commentary to management for decision making
• Analyze financial data by collecting, monitoring and creating financial models for decision support
• Submission of financial supplemental data for the business in HFM/ EPM for month end closing
• Participate in budgeting/ forecasting
• Partner the Project Team in reviewing and ensuring that revenue recognition is in line to iFRS 15
• Oversee Accounts Receivable with the support of Assistant Accountant
• Review accounting transactions for data accuracy
• Review and analyze monthly results vs budget/forecast/prior year
• Upload monthly results to HFM
• Summarize and report key variances to ALT; Prepare monthly management reports to ALT
• Forecasting monthly, quarterly and annual profits
• Develop and prepare weekly and monthly KPI’s
• Utilizing key performance metrics, provide updates to financial outlook
• Prepare and distribute the monthly reporting package
• Maintain GL accounting and project setups aligned with global policy and accounting guidance
• Oversea Account Receivables
• Complete ad-hoc requested as needed

Job Requirement

• Degree in Finance or Accounting
• With working experience as a Financial Analyst or similar role is preferred
• Hands-on experience with financial and statistical software is preferred
• Expertise in MS Excel (by using advanced formulas) and ability to present financial data using detailed reports and charts
• Knowledge of Microsoft Business Central or other major Enterprise Resource Planning systems (ERP), and Hyperion Financial Management (HFM) and Enterprise Performance Management (EPM) is preferred
• Familiar with iFRS; particularly on Revenue Recognition (Project Accounting)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

Overview (Summary of the Role)

ARC(Advanced Response Center) Team Lead is required to work in a secure ARC environment. ARC is a type of commandcenter that specializes in providing technical support or customer service for products or services. An ARC typically employs trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

ARCs often handle more complex issues that cannot be resolved through standard support channels.

They may also provide 24/7 support and have multilingual capabilities to serve a global customer base.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an ARCplays a critical role in ensuring that customers receive high-quality technical support and service for products and services.

ARC Team Leadis responsible for establishing, delivering and maintaining high delivery standards in Service Desk, NOC and SOC. He/she work closely with ARC engineers, operations lead, assistant

manager, manager and service delivery managers to achieve this purpose.

Functions & Responsibilities

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles).
• Ensure SLAs of accounts managed are met.
• Manage ARC engineers in a way to optimize their potential and productivity.
• Represent ARC in meetings with Service Delivery Managers and customers.
• Provide preliminary findings and investigation to customer complaints received.
• Perform ARC duties during peak period.
• Provide inputs with regards to ARC engineers’ performance evaluations.
• Provide inputs to the development of ARC engineers’ training plans.
• Coordinate delivery of a consistent and uniform high quality service to customers.
• Regularly inspect, sample & audit the entire incident or service request management process.
• Determine, document & closely monitor any areas that may need improvement.
• Support business improvement initiatives for the accounts (ie.,ISO certifications, Six Sigma Projects, ITIL processes).
• Record and manage all transactions/cases in Service Management System.
• Broadcast notifications to the relevant parties.
• Provide timely status update, follow up on cases escalated until closure within the service level agreement.
• Ensure daily tasks are executed according to the Standard Operation Procedure.
• Be ready to support and response to 24x7 activities including arranging backup for engineers to work.

Requirements

• University Degree with good result in English.
• Willing to respond to activities after office hour.
• At least 3 years of IT support experience preferably in the IT service desk, NOC and SOC environment.
• Have technical knowledge & skills in following :-

- M365

- MS Excel functions (Pivot, filter, graphs)

- MS PowerPoint

- MS Windows

- Basic Desktop Troubleshooting & Resolution

- Basic Network Troubleshooting & Resolution

- BMC Remedy / ServiceNow

- Cloud Telephony system

• Good communication skill in English.
• Good customer service skill.
• Leadership skill.
• ITIL4 Foundation certified.
• Knowledge of service quality skill.
• Knowledge of service level management.

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

Job Description

1. Read through the functional design documents and understand the functionality of the existing applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the end-users design/test/implementation of SAP HR system,especially submodule SAP HR Payroll.

Top 3 Must have skills :

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user acceptance test etc.

3. Working experience on the SAP Projects and SAP HR Payroll experienced.

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Only for Singaporean

We are hiring for a large organization and are actively seeking a talented and dedicated individual to join our client as a Security Operations Center (SOC) Analyst. In this pivotal role, you will play a key part in fortifying our client's cybersecurity defenses and ensuring the protection of their digital assets. Your responsibilities will encompass real-time monitoring of security alerts, conducting thorough investigations into incidents, and collaborating seamlessly with cross-functional teams to implement proactive security measures. The ideal candidate will possess a strong understanding of cybersecurity principles, hands-on experience with security information and event management (SIEM) tools, and the ability to respond effectively in a fast-paced environment. If you are passionate about cybersecurity and are ready to contribute to the security posture of a prominent organization, we encourage you to apply and become an integral part of our client's dedicated team.

Responsibilities:

• Gather user requirements and to produce requirement documentation by working closely with the project stakeholders including developers, product owners and business users.
• To elicit the final scope of development by conducting proper business requirement analysis (dependencies, prioritization and gap analysis).
• To work with software engineers, project managers to provide conceptual solution design and delivery plans.
• Able to present “stories” to both technical and non-technical audiences.
• To facilitate UAT execution, working closely with business users and to follow-up with developers on bugs fixing progress.
• To be a product knowledge expert who can think in business's perspective.
• Conduct user training sessions in both English and Mandarin.

Requirements:

• Bachelor’s Degree in a major related to Data Analytics.
• Minimally 4 years of working experience and proven track record in Business Analysis, preferably in the gaming industry but not compulsory.
• Strong stakeholder management skills, able to resolve conflicts across different stakeholder groups.
• Excellent English (speaking and writing) and Moderate Chinese (speaking and writing) skills.
• Strong interpersonal, communication and presentation skills.
• Working experience in Scrum/Agile environments and able to work on multiple projects independently and proactively with minimum supervision.
• Able to elaborate user stories, backlogs creation, grooming, prioritization and produce acceptance test cases with QA.
• Basic knowledge of databases, able to draw ERD diagrams and perform basic data querying.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Responsibilities

• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions

• Conduct user requirement scoping and analysis involving functional, integration, and non-functional requirements

• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs

• Deliver functional design artifacts in requirement specifications or user stories, with workflow, prototypes, business logic flowchart and interface mapping as required

• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs

• Provide requirement and functional design clarifications to delivery team members throughout the delivery process

• Plan and conduct internal UAT based on business workflow and user scenarios

• Plan and conduct training to end users, and internal support teams as required

• Support post-production deployment verification for product feature releases

• Product functional support to operations team in production ticket triaging, investigation, and resolution

Requirements

• Degree in Computer Science, Information Technology, Management of Information Systems, or related discipline

• Minimum 3 years IT system implementation experience with hands on experience in Software Development Life Cycle

• Good analytical skills, able to understand and articulate business problem statement and use cases concisely

• Highly responsible and able to work quickly and independently

• Ability to build good working relationship with peers and cross-functional teams

• Experience in Healthcare domain is an added advantage

Licence No: 12C6060

Our client, one of Asia-Pacific’s leading organizations is looking for:

Software Analyst

Requirements:

• Collaborate with project leads and technical teams to comprehensively define, analyse, and document requirements
• Work closely with DevOps, Infrastructure, and Application teams to ensure the successful onboarding of services
• Collaborate with technical teams to develop scripts and template modules aligned with business requirements
• Engage relevant stakeholders and end-users to identify end-user requirements and specifications
• Review system testing, integration testing and data conversion documents to verify specifications are met

Responsibilities:

• Degree in Computing, Computer Science, Engineering or Information Technology or equivalent
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodologies
• Experience with configuration management systems such as Terraform and Ansible
• Experience on DevOps best principles, i.e, CI/CD, IaC, etc.; Experience with cloud services such as AWS and Azure

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Software Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Optimum Solutions is on the lookout for a PMO Analyst for one of our prestigious banking clients in Singapore.

· Responsible for resource Onboarding and Offboarding.

· Manage the Resource Budget allocation and Actual expenses tracking.

· Submit the Monthly HC Forecast, HC approval and tracking of Actuals.

· Update and report the current Resource metrics, analyse variance and track action items.

· Submit the Contract lodgement, track issuance of PO and track invoice payment to closure.

· Assist PMO Lead and Delivery Lead for any Platform related financial requirement.

· Asset tracking, laptop configuration, laptop reformatting.

Requirements:

· Bachelor’s degree in project management or a related subject.

· 4+ years of experience with at least 2 years of experience in banking sector

· Have a working experience of Resource Onboarding/Offboarding process, Budget allocation, Resource tracking and Analysis, Contract management.

· Have a working experience on Data analysis, MS Excel automation and any other data tools.

· Proactive and responsible to ensure all required approvals and timelines are completed on time.

· Keen to details and able to work with different stakeholders to achieve common goals.

· Understanding of Project Financial concepts is advantageous.

· Self starter, takes ownership of the tasks and ability to collaborate with PMO Lead for process improvement.

Responsibilities

• May lead, plan and coordinate projects with end users, customers, and vendors

• User support, analyze and provide technical solutions

• Participate in coding, code review and system deployments

• Ensure compliance with security and quality standards with cyber-security team

Requirements

• Good leadership quality, to be able to plan, coordinate and execute projects independently as well as in a team

• Good knowledge of SQL Queries and Normalisation.

• Strong with financial background, handle billing transactions and SAP interfaces

• Must be proactive, resourceful, and self-motivated with strong analytical skills

• Good written and verbal communication skills to communicate with end users, management teams and CHAS/Medisave government sectors

• Hands on and good experience with technical skills on ASP.NET 4.5 above MVC Web Applications, .Net Core and programming languages such as HTML, CSS, JavaScript, Bootstrap, JQuery and APIs

• Familiar with Microsoft SQL Server latest versions, Windows Server, and IIS

• Familiar with Team Foundation Server

• Knowledge on RPA programming will be advantage

• Degree in Computer Science, Information Technology, or higher qualification.

• Minimum 5 years of IT relevant experience in software development or healthcare industry.

Thank you for your interest! We regret only shortlisted candidates will be notified.

Additional Information

Business Function

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

§ Conduct audits for CBG audit portfolio and identify the associated risks

§ Support Function Audit Head and Deputies in project planning and execution

§ Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

§ Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

§ Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

§ Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

§ Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

§ Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

§ Ability to establish and maintain positive relationships with stakeholders and team mates.

§ Proven robust analytical skills with strong attention to detail.

§ Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable

· Must have minimum 5-8 years of experience as a Business Analyst

· Experience in Treasury or banking projects.

· Delivered medium and/or large scale projects from project inception through the entire project life cycle

· Hands on experience in migration activities of a front to back programme, multi system integration, upgrade of Murex or Treasury applications in Banking or large corporation

· Good understanding and work experience in designing and implementing building blocks in these area:

o Banking, finance and accounting products

o Operational / process flows

o Automatic and Manual Tasks

Preferred:

· Experienced in Treasury, Banking and Finance

· Familiar with CRM tool implementations.

· Query: SQL/PLSQL/Hibernate SQL

· Exposure to Messaging: XML/FPML

· Exposure to Unix/Shell Scripting

· Strong understanding of relational database.

· Agile, Jira and Confluence experience.

- At least 1-2 years of work experience on data analytics

- Experienced in SQL, Python programming

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- has proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client, one of world’s largest financial services institutions is looking for:

Business Analyst

Responsibilities:

• Review and analyze and document biz requirements and tech specifications
• Collaborate with partners (Project reps/SMEs/Tech) to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results and document testing phases and defects
• Ensure the capture of bugs and errors for resolution / verification before closure
• Help troubleshoot issues and Conduct post-release/ post-implementation testing
• Work with various teams to ensure quality throughout

Requirements:

• Analytical mind and strong problem-solving aptitude
• Experience in Automation Projects and/or Quality Assurance Tester or similar role
• Banking reconciliation experiences
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Attention to detail and Ability to document and troubleshoot errors
• Working knowledge of programming/database/web langs (e.g. Python, SQL) and Biz Intelligence tools (Qlik)
• Degree holder in Computer Science, Engineering or a related field

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Job Description
As a member of Private Bank Business Risk & Control Management (BRCM) team, you will play
an important role in exercising risk oversight over front office activities through quality assurance
checks.
Specifically, this role will focus on conducting quality assurance through regular/thematic testing
and ongoing post transaction reviews. You may be required to drive risk and control initiatives
across Private Bank to implement new regulatory requirements or controls enhancement.

This role entails:
▪ Post trade surveillance (tape listening, email surveillance) for client accounts.
▪ Develop subject matter expertise on investment products and related regulatory
requirements and Front office controls (e.g. Investment Suitability / Anti-Fraud).
▪ Identify root causes and propose corrective actions to regularise process related exceptions.
▪ Interact with Front Office staff to provide testing results, analyse disputes and conduct
reassessments whenever necessary.
▪ Participates in discussions with business and risk partners on risk/process issues (e.g.
Compliance, COO functions, Internal/External Audit).
▪ Recommends and implements enhancements to improve effectiveness and efficiency of
Controls Framework and related processes.
▪ Provide sound and pragmatic risk advisory to Front Office and support function for
initiatives/activities and project

Requirements
▪ Minimum 2 – 3 years experience in a Quality Assurance (QA) / controls testing or
surveillance function.
▪ Good knowledge of front office processes and internal controls within a private bank set-up
▪ Team player, partnering with other colleagues to achieve a common goal
▪ Proven ability to balance business needs and controls requirements
▪ Independent, able to work under pressure and deliver testing results
▪ Effective communication and analytical skills; and has demonstrated the ability to work
effectively with all levels within the organization
▪ Knowledge of Excel VBA is an advantage

• Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs
• Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)

Qualification

• Min University Degree in Science related discipline (E.g.: Chemistry, biology, pharmaceutical sciences, or equivalent experiences)
• Minimum 1 - 3 years of pharmaceutical experience in a Quality Control Function
• internship experience in pharmaceutical industry will be an advantage

Salary range: Up to $3.5K

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43456" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

· Minimum of 5 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

· xperience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine.

· End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations.

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs.

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.

· Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements.

· Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows.

• Proactively 'hunt' for potential malicious activity and incidents across the environment using advanced threat network and host-based tools adopting Mitre Attack Framework.
• Perform hunting for malicious activity across the network, endpoint, and Critical Assets.
• Create hunting hypothesis and perform IOCs & TTPs based threat hunting and share reports with the management weekly on the findings, misconfiguration, use case development and provide suggestions for counter measurement.
• Expertise in hunting, managing, and writing detections using logs from Endpoint Detect and Response solutions like Carbon Black EDR, CrowdStrike EDR & Cortex XDR etc.
• Research on different TTP's for ATP Threat groups which are used by attackers during the sophisticated Cyber-attacks.
• Collaborates with technical and threat intelligence team to provide indications and warnings and contributes to predictive analysis of malicious activity.
• Perform cyber security threat hunting & detection activities with specific focus on countermeasure Tactics, Techniques and Procedures (TTPs)
• Contribute to the tuning and development of security information and event monitoring systems (SIEM) use cases and other security control configurations to enhance threat detection capabilities.
• Familiarity with threat modelling, development of attack plans, performing manual & automated Ethical Hacking, & develop proof of concept exploits.
• Evaluates new security technologies and products and performs engineer-level work and analysis to determine if solutions should be pursued.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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