We are looking for a passionate and professional Data Center Operator to join our Infrastructure Operations team.

Based in Singapore and reporting to the Data Center Supervisor, the incumbent will be required to verify hardware status and actively monitor execution of application, system software and hardware to ensure systems are operationally ready. The right individual will also be required to prepare incident reports and ensure all backup tapes at onsite and offsite storage are accounted for and support system failover and disaster recovery.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in system operations or in tape management, we want to talk to you.

What You'll Do

• You will actively monitor execution of all systems and verify the status and availability of hardware, severs security, file system space, system cluster, databases for operation etc.
• You will activate, maintain and update EOD batch jobs and records and ensure completion of previous EOD jobs.
• You will execute daily backup operations for onsite on offsite storage as well as ad-hoc data backup and restore.
• You will execute re-boot procedure for all servers, monitor and record environmental status of Computer Room.
• You will control and monitor the execution of application, system software and hardware on system console to maintain timely delivery of system services.
• You will interpret console message generated from system software / application system and provide response promptly.
• You will provide Tier 1 support to users and escalate when necessary, prepare incident report and re-route to appropriate support staff.
• You will prepare daily printouts for distribution to users.
• You will coordinate with hardware vendor on system hardware issue.
• You will train new personnel in duties and responsibilities.
• You will participate in defining operation procedures and instructions.
• You will assure the processing of the tape management utility programs.
• You will label and code newly created tapes with processing / retention information for identification of files stored on them.
• You will control and coordinate the flow of tapes between onsite and offsite location.
• You will control the checking of tapes in and out of the locations.
• You will recycle tapes for re-use after stipulated time of retention and maintain adequate supply of reusable tapes.
• You will identify cartridges kept at offsite storage.
• You will attend monthly inventory checking of the tape to verify proper movement of all tapes.
• You will provide practical training on failover procedure for critical system.
• You will execute and verify the procedures implemented on the primary and secondary systems are operational.
• You will check the front-end devices are operated according to operation needs at secondary system when failover.
• You will support the disaster recovery exercise.

Who You Are

• You will need a Diploma in Computer Studies.
• You should have more than 2 years of related experience.
• You should have knowledge of AIX, Linux and Microsoft Windows Operating System.
• You have experience in working with Veritas NetBackup software, HP OpenView tools, etc.
• You must be detail-oriented and able to work effectively across teams within or outside of Group IT.
• You must be equipped with PC skills like Officer 365, Visio, Microsoft Products, e.g Teams, OneDrive, etc.
• You will communicate and educate operational teams (stakeholders and staff) to conduct gaming operations in an efficient, responsible manner and adhering to the relevant regulatory guidelines, company processes and procedures and certifying the operations to ISO9001, ISO27001 and World Lottery Association standards in a highly regulated and demanding environment.
• You will communicate and convince internal and external auditors that the operational, procedural and process efficiency are in accordance with the regulatory and company standards and guidelines.
• You will communicate and educate internal and external stakeholders to comply with Singapore Pools' highly demanding and stringent procurement standards and protocols while adhering to tight project timelines.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Senior School Executive

Salary: $3,500 - $4,200

Working Days: 5 days (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Working Location: Clementi

Key Responsibilities:

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management
• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Production Support Analyst - Tracking Incident, Problem Ticket and ServiceNow

• Working experience / knowledge in Tracking Incident, Problem Ticket and ServiceNow
• Proficient in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Technical documentation writing experience
• IT Incident and problem management and reporting.
• Experience in manging budget, Supplier contract, memo and invoices
• Some knowledge in HR related matters such as using of workday, getting the required information of new hires prior to onboarding and offboarding within SR to ensure a smooth experience.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• L1 support experience for semi technical resource

Key Responsibilities:

• Raising of eMemo, Contract and budgeting activities
• Track Incident and Problem ticket.
• Audit Management
• System documentation preparation by Semi Technical staff
• Onboarding/Off boarding
• KPO tracking, BCP,DR
• All other semi-technical tasks like system health-checks, blackout windows submission, raise CRQ for OS patching or IPL standard activities etc that can be performed within Service Recovery to support the Service Recovery team

This is a permanent opportunity to join one of the largest long-term projects for a government sector company by the end of this year. The job title is System Analyst, but the role will function more as a Business Analyst, bridging the requirements from users to the development team. The position also requires 24/7 support during the Go-Live phase of the project. You will serve as the point of contact (POC) for the system used in the project. Upon successful onboarding, you will undergo free training and certification on the system’s modules.

Responsibilities:

• Assist in the implementation and optimisation of system.
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with stakeholders to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for system-related issues.
• Monitor system performance and suggest improvements.

Requirements:

• Degree in Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Willingness to do 24/7 support during the Go-Live phase of the project

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

On behalf of our client we are looking for a Business Analyst to work on one on one basis on various tasks.

Job Role:

The Business Analyst will be meeting with stakeholders to gather requirements,​

analyzing needs and translating them into clear, feasible solutions and documenting requirements and refining user stories prior to backlog grooming and development

Another key is that BA provides valuable insight to ensure the critical features are defined correctly and that unnecessary features are omitted to save time and money.​

Key Responsibilities ( but not limited to):

• Identify and communicate with key stakeholders
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modeling
• Maintain documentation regarding various projects, processes and operations
• Training Users

Skillsets:​

1. ​Effective communicator and has the ability to influence key stakeholders to support proposed strategies and improvements.
2. Critical and Analytical Thinker​
3. Strong requirements management​
4. Proficiency in Data Analysis tools and techniques.​
5. Good Communication and Interpersonal Skills
6. Familiarity with container leasing business, sales quotation applications, procurement/claims applications is an advantage
7. Ability to coach and guide lesser experienced Business Analyst.
8. Experience working in agile development environment .

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

Direct line: 66318505 (Ext.405)

EA License No: 19C9769

Email: [email protected]

Personnel Registration Number: R22108982

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Sales & Marketing Manager (Data Center)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $8,000 + VB + Commission + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Identify and cultivate new business opportunities and potential segments to drive growth.
• Develop business plans aimed at increasing market share, revenue, and achieving profit goals.
• Negotiate contracts and build strong, long-term relationships with both existing and new clients.
• Track and analyze sales and marketing performance metrics, ensuring progress aligns with targets.
• Prepare and present regular reports for management review.
• Lead and nurture the sales and marketing team, facilitating growth and development within the team.
• Perform other related tasks as required

APPLY NOW!!!

• Minimum Diploma in Business, Marketing, or Electrical Engineering or equivalent
• At least 4 years of Sales & Marketing experience, preferably within the Data Center sector
• Possession of own transport is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70293 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

- Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

- Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

- Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

- Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

- Incident communication

- Problem follow-up

- Transversal coordination of key initiatives.

- Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, it’s a L1 & L2 role for Global Support, you will be involved with Incident communication, Problem follow-up, transversal coordination of key initiatives to provide support for both the Asian and Europe Region.

This position is part of a support team for Cash & Coorporate Banking applications. They are deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office.
• Trade Finance
• Loan Management
• Channels

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have Rich banking experience in handling business and Operation uses.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Business Analyst

We are seeking an experienced and motivated Senior Business Analyst to join our multicultural growing team.

The Senior Business Analyst will be responsible for providing analytical and business support to our clients in the development and implementation of their websites.

Responsibilities:

1. Analyze the business processes and identify opportunities to improve efficiency using AE
2. Work closely with the technical and business teams to develop detailed functional requirements
3. Develop Traceability matrix
4. Develop test plans for solutions and ensure that the requirements are met
5. Write user stories
6. Run scrum meetings
7. Review existing website implementations and recommend improvements to increase reusability and performance
8. Train and mentor junior staff on tools and best practices
9. Develop and maintain effective working relationships with clients and other stakeholders
10. Perform quality assurance review for all projects, including user acceptance testing of templates and components, ensuring adherence to global design standards, regression testing
11. Experiences with enterprise CMS and DXP solutions such as Adobe, Sitecore, Magnolia, and ContentStack would be an advantage.

Requirements:

1. 5+ years of experience as an business analyst or related field
2. Detailed understanding of digital transformation projects and CMS and its components
3. Strong analytical, problem-solving, and communication skills
4. Ability to work independently and as part of a team
5. Ability to handle multiple projects and tasks simultaneously
6. Bachelor’s degree in Computer Science, Information Technology, or related field
7. Agile Product Owner certification, or Adobe product certification preferred
8. Willingness to travel upto 25 % time
9. Willingness to learn and become proficient in DXP products and go for certifications

Position

In a challenging and multicultural environment, we seek a configuration analyst to join the control tower section.

• The Configuration Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity. This role works closely with the Configuration Manager and all process owners within IT.
• The Configuration Analyst helps build and maintain the Configuration Management Database (CMDB) by identifying, classifying, tracking, and monitoring the operational details of assets from the Information Technology (IT) Asset Management process.
• By working closely with other technology teams to define, update, and monitor Configuration Items (CIs), the position supports the optimization of IT service delivery and helps identify business impact of outages across the enterprise.
• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts.

Responsibilities

• Ensures recording and maintenance of CI information and relationships for all in-scope CIs contained within the Configuration Management Database (CMDB), ensuring data is current and provides quality input for Incident, Problem, Change, and other IT Service Management processes.
• Troubleshooting of CMDB technical issues – feed issue, data integration, bugs
• Provides expertise on the structure of the CMDB, including CI types, naming conventions, required and optional attributes and relationships.
• Oversees and performs configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.
• SPOC for Service Now IT4IT team and Technical RUN Teams for operational topics.
• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality.
• Monitor Interface report batch execution to ensure all data feeds are properly integrated into the Service Now CMDB.
• Recommend updates based on experiences to streamline processes and improve efficiency of execution.
• Collaborate with technology teams to design integrations and consolidate data from hardware discovery and asset repository systems, ensuring the CMDB has updated source data.
• Design, implement, and socialize detailed configuration management reports and dashboards to show overall health of the CMDB and the IT infrastructure enterprise wide.
• Automation – Work with RUN/Build team to automate feeds and CI fields.
• Coordinate and achieve the action plan for configuration management evolution.

Qualifications and Profile

• Expert knowledge of ServiceNow CMDB.
• Understanding of ServiceNow Discovery and Service Mapping tool
• Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies
• Familiarity with export, transform, and load data management technologies
• Interface analysis: SQL, Excel (Marco, VBA), Power BI, Batch (Powershell) skills
• Infrastructure Skills: Good understanding of Database Infra, Cluster infra, Middleware infra, CTRL-M, MQ for enhancement in Service Now.
• ServiceNow Analysis: Understanding of ImportSet process, CI models in Service Now
• Having knowledge of monitoring tools and scheduling jobs will be a plus
• Configuration Management / IT Asset Management experience of 3-5 years is mandatory
• Overall IT experience: 6 Years +
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Soft Skills

• Ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management with experience in IT Support and Service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

We are starting the decommissioning of one of our Murex trading platform for our Bonds business activity to our main front office target platform (Orchestrade). Orchestrade is already implemented for a large list of assets and business lines.

The project aims to migrate European Government Bonds Sovereign, Supranational and Agency debt, Credit Primary and Credit Secondary business scope worldwide (all products) that are booked in Murex.

We aim to migrate every Murex functionality and process and replicate them in Orchestrade to fit with business needs.

Position, PL and risk management will be migrated in a standalone application called RPS bond.

The scope is to replicate Murex functionalities into OT/RPS, as well as to migrate the stock of data and trades.

With strong interactions with our Paris Head office team, the business analyst would work with a development team based in Asia in Singapore.

Main responsibilities

Build & change management

• Analyse enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.

Qualifications and Profile

• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.

All candidates, but particularly seniors, are held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. Your spoken English must be extremely fluent. We are an international bank and communication in English with collaborators the world over will be a big part of the job, especially over the phone. Good “written” or “professional” English will not be sufficient for this role.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in ASIA region (9:00am – 6:30pm SGT) or (11am – 8pm SGT).
• Special week-end operations if required for projects.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Overview

As a Technical Business Analyst, you will be responsible for analysing business requirements, documenting processes, and working closely with IT and development teams to deliver effective solutions. Your role will involve gathering and translating business needs into technical specifications, ensuring that solutions align with organizational goals.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 - 10 years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.
• Experience in CRMs (e,g, Siebel, SFDC), Billing systems (e.g, BSCS, Matrixx), Outsystems, and/or API Gateway is a plus.

i. The Business Analyst shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.

The Business Analyst shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.

Business Analysts who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.

ii. The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.

iii. The Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the new the company's strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the company's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Details

• Full time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• MNC environment
• Monday to Friday 8.30am-5.30pm

Job Description:

• To plan & execute the implementation of the agreed initiatives for MIS Section.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Job Requirements

• You will need to have minimum of 1 year of relevant experience
• Knowledge of SQL & Excel Is a MUST requirement
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Tableau is an advantage.
• Experience with Navision is advantage.
• Skills in Microsoft office like Word, PowerPoint and Excel is essential.
• Hands-on experience in ETL

Interested applicants, please press "APPLY NOW" or email your resume to [email protected]

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Finance Analyst

12 months contract, renewable

Alexandra, SG

JD

Create PR/GR/Extract reports using SAP system.

Process invoice payments.

Financial Data Management - Ensuring accurate/up-to-date data entries.

Work with various senior managers to monitor utilization of budget.

Aids in software, hardware contracts renewal and budget oversight.

Aids in project budget oversight

Prepare monthly financial dashboard reports.

Assist with yearly budget exercise.

Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting

dashboard). Strong in data analysis using excel.

• Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.

Job Description

• Industry/ Organization Type: IT/ Software
• Position Title: Business Analyst (SAP B1)
• Working Location: Commonwealth
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $6,000 + Phone Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage SAP Business One projects.
• Conduct business requirements analysis, review clients' existing systems, and recommend improvements based on SAP B1 features and functions.
• Document findings from business requirements studies.
• Collaborate with in-house technical consultants to design add-on solutions that meet customers' business and operational needs.
• Provide customer training and support to enhance user skills in effectively navigating and utilizing the systems.
• Transfer project responsibilities to the in-house support team upon completion.
• Attend training sessions led by senior consultants or project managers to stay updated on new features and technologies for SAP B1.

APPLY NOW!!!

• Minimum a Diploma in Finance, Accounting, IT, or equivalent.
• At least 2 years of working experience with SAP B1.
• Strong knowledge of Financial Accounting, Inventory Costing, Pricing, and MS Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69994 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Summary: We are seeking a motivated Sales Analyst to join our dynamic team. The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development. This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

Key Responsibilities:
Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:
Strong analytical skills with experience in data analysis.
Proficiency in VBA is required; familiarity with other programming languages is a plus.

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Main responsibilities

As a Senior Business Analyst:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.

• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review the company's cases raised for defects and enhancement requests.

L3 support to maintain TI+ application

• Perform level three support of applications in production.
• Analyze and evaluate the bugs as raised by first and second level support.
• Coordination with support team and technical team to investigate the bugs.
• Specify acceptance criteria for bug fixes.

Qualifications and Profile

The position requires a minimum of 10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.

Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment.
• Excellent written and verbal communication skills for both teammates and management.
• Strong analytical and problem solving skills.
• Appetite to follow technology trend and participate to communities.
• Passion for sharing expertise and grow team members’ skills.
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Location: Raffles Place

Duration: 12 Months Contract

Working Hours: 9am to 6.30pm (Mon - Thurs) and 9am to 5.30pm (Fri)

• Apply freeze of bank accounts in accordance with operational requirements.
• Coordinate with Anti-Scam Centre to assist in tracking and recovering funds lost by customers.
• Ensure that instructions to act on accounts and provision of banking information are supported with police orders.
• Ensure proper daily takeover and handover in accordance with 24 hours operational arrangement.
• Enhance market intelligence network by maintaining a working relationship with all industry members to keep abreast of fraud management developments, threats and trends.
• Other ad hoc duties assigned

Requirement

• Minimum Diploma/ Degree in any field

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Mission Description:

• Collaborate with stakeholders to gather and analyze business requirements related to FX and capital markets.
• Develop project plans, timelines, and budgets, ensuring adherence to project management best practices.
• Lead cross-functional teams to execute projects, ensuring timely delivery and quality outcomes.
• Conduct market research and competitive analysis to inform project decisions and strategies.
• Facilitate meetings and workshops to gather insights and drive consensus among stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Prepare and present project updates to senior management and stakeholders.
• Ensure compliance with regulatory requirements and industry standards.

Profile Requirement:

• Bachelor’s degree in Finance, Business Administration, or a related field; Master’s degree is a plus.
• Minimum of 7 years of experience in business analysis and project management within the FX and capital markets domain.
• Strong understanding of financial instruments, market dynamics, and trading processes.
• Proven track record of successfully managing complex projects from initiation to completion.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Relevant certifications (e.g., PMP, CBAP) are a plus.

Position

In a dynamic and diverse environment, we seek for a seasoned Business Analyst to join our Corporate Banking IT & Cash Management Services (CCS) department in accountable of the development and maintenance of the International Core Banking System of the company.

As a Business Analysts within the CCS department, primarily responsible to lead the design and improvement of the Cash Management digital platform, as well as support and maintain it, and provide strategic solutions for new features adapting to agile and scrum methodologies.

Main responsibilities

• You’ll will be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• Provide detailed estimates for work packages in the WBS to facilitate project planning and execution
• Drive the creation of user stories, setting up acceptance criteria’s with Feature files and ensure thorough grooming of requirements for developers.
• Validation of development results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidences of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Qualifications and Profile

• 10+ years of experience as a Business Analyst, in cash management and reporting domains, with expertise in financial messing standards such as MT940, MT950, CAMT053, MT942, CAMT052, MT910/100, CAMT054, PAIN & PACS.
• Strong expertise in cash management and payment processing, particularly aligned with CBPR+ and SEPA rulebooks.
• Proficiency in SEPA, cross-border and Asia payments types including credit transfer, direct debits and real-time payments.
• Extensive experience with payments processing engines, covering end-to-end processing for high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems
• In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application architecture flow, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem-solving, communication and teamwork skills with an attention to detail and a proactive mindset
• Effective communication and teamwork skills.
• Financial industry expertise is essential.
• Understanding and respect of cultural diversity

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307