#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

As a System Analyst, you need to:

• Understand HDB’s business processes and work with users to design and develop an end-to-end solution. • Provide advice and assistance to business users in the effective use of application system and information technology. • Manage the development of the application system and ensure the project is implemented within budget and according to schedule. • Design solutions that are of quality and functional to ensure a good user experience. • Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment. • Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture. • Produce technical documentation for application systems. EXPERIENCE AND SKILLS NEEDED As a System Analyst, you need: • Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc. • Experience in Project Management and is able to manage user expectation and deliver within project timeline • Experience/knowledge in Scrum /DevOps concepts. • Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc. • Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc. • To have a keen interesting in IT / programming / system designs. • Good understanding of SDLC.

Our client, a top global trading firm, is looking for a Finance Analyst to join the regional team in Singapore.

Job Responsibilities:

• Vigilantly managing income statement and balance sheet accounting, with meticulous attention to control and integrity.
• Executing the month-end close process for APAC entities.
• Conducting thorough analysis of trial balances and ledger accounts, incorporating variance and trend analysis alongside insightful commentaries.
• Coordinating with external service providers to ensure the timely and quality delivery of tasks and reports.
• Facilitating communication with external auditors for both annual and interim audits, as well as preparing statutory financial statements under sFRS and Indian GAAP.
• Handling the accounting and reconciliation of GST and other tax liabilities.
• Leveraging Kyriba to optimize and execute treasury operations.
• Fulfilling Accounts Payable functions for APAC, and providing AP cover for other regions as needed.

Job Requirements:

• A solid 2-4 years of relevant work experience.
• Proficiency in Python coding with an eagerness to further refine coding skills (Python and GO).
• Advanced proficiency in Excel and familiarity with SQL.
• Commitment to ongoing studies or partial qualification in accounting (ACCA, ACA).
• Demonstrated academic excellence, including a degree from a leading university showcasing analytical thinking and technological proficiency.
• Fundamental grasp of accounting concepts (IFRS/sFRS).
• Inclination towards challenging and refining processes, with a keen eye for automation opportunities.
• Meticulous attention to detail and a strong focus on maintaining control.
• Exceptional work ethic, capable of thriving in a dynamic and high-pressure environment.
• Excellent communication and organizational skills.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

[Order Number: 488858]

• International exposure within the energy trading field
• Comfortable to cover settlements of other region outside of normal business hours when required
• System training is provided
• Great employee benefits

Responsibilities

• Manage the end-to-end process of invoice creation, distribution, reconciliation, and settlement for Coal, LNG, and Freight trading activities (Accounts Payable/Receivable).
• Proactively and promptly resolve discrepancies in invoice reconciliation.
• Take responsibility for ensuring the timely collection of cash and generating aging reports.
• Collaborate with the operations team to clear overdue items in both Accounts Payable and Accounts Receivable, as well as non-allocated cash.
• Identify, recommend, and implement process improvements related to settlements processes.
• Keep Settlements team Standard Operating Procedure (SOP) documentation updated.
• Ensure trading standards are in compliance with regulatory requirements.
• Verify and ensure the correct tax treatment of invoices.

Requirements

• Possess minimum 2 years of Settlements experience preferably in the Commodity Industry
• At least a Diploma in Accounting or equivalent professional degree
• Proficient in Microsoft Office suite
• Candidates with knowledge of IMOS, Horizon and SUN system will have an added advantage

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

We are looking for Cyber Security Analyst on a 12 months extendable contract basis.

As a Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation.

This position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Key Responsibilities:

• Answer incoming calls to assist with information security inquiries or issues.
• Document all interactions accurately for record-keeping and analysis.
• Follow established processes and guidelines to handle common issues.
• Collaborate with team members to resolve more complex problems or escalate as necessary.
• Monitor your assigned queues and work cases in an efficient and effective manner

Qualifications:

• Effective typing skills
• Familiarity with Cyber Security and Information Technology
• Strong problem-solving and critical thinking skills
• Effective communication and interpersonal skills
• Diploma or Degree in Cyber Security or IT related fields

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd

About the Client

Our client is a reputed bank

Responsibilities

• Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives
• Plan & collaborate across different application/infra teams to manage functional dependencies of the solution
• Collaborate with business stakeholders Market Risk Business, technology team to help finalise requirements and deliver solution.
• Assist with completion of System Integration Testing (SIT), User Acceptance Testing (UAT), application performance testing.
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Skills/Requirement

· Strong experience in Market data, Market Risk

· Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.

· With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors backfilling, calibration, proxy & historical scenarios generation for VaR & ES.

· More than 10 years (for L4) track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company

· Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Responsibilities:

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements:

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Info:

• Basic up to $4500 + Performance Bonus
• Monday to Friday
• 9.30am to 6.30pm
• The office is located in Chinatown
• Our client is the largest training & education company in Singapore

Job Responsibilities:

• Conduct routine keyword and competitor research to uncover gaps and opportunities, suggesting relevant content topics.
• Implement on-page SEO strategies for website pages and blog posts to enhance search rankings and increase site traffic.
• Collaborate with an in-house content specialist and locate writers to develop pillar articles, establishing a repository of high-quality content.
• Review and optimize content articles before publication, ensuring accuracy and effectiveness.
• Conduct YouTube keyword research and propose video content ideas, optimizing video titles, descriptions, captions, and tags.
• Engage in link-building and outreach initiatives to enhance website authority and backlink profile.
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush, offering insights and recommendations for improvement.
• Identify technical SEO issues and collaborate with web developers to optimize site performance.
• Stay updated on the latest search algorithm developments.

Job Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool
• Experience in HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in the stock market, investing & trading

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Welcome to JPMorgan Chase. Are you looking for an opportunity to develop your career as a Client Servicing Specialist within the Futures & Options space? You have found the right team.

As part of the Future Derivatives Clearing Operations team, you will be responsible for delivering client transactional support functions for the Futures & Options (F&O) business. You will help the firm grow its business in a responsible way by using your expertise in Derivative operations and servicing, anticipating new products in the market and using your expert judgement to solve real-world challenges that impact our company, customers and communities.

The primary functions will focus on day to day Client Service controls, supporting F&O clients. The F&O team provide comprehensive operational services to the businesses across the globe, for F&O products. The department is very fast moving, with ever increasing volumes. You will have ample opportunities to learn, increase knowledge, and take on more responsibility.

Job Responsibilities:

• Be the end to end owner of the F&O trade and support processes, coordinating all aspects of Operations Service delivery/training to the client

• Partner with client to understand business and service needs. Validate client requirements vs service offered and implement support processes

• Review Client specific quality MIS and key performance indicators (KPI), feedback to client and resolve issues.

• Responsible for managing and maintaining client BAU activity (mainly T and T+1 based)

• T+1 Client Exception Capture / Matching and trade input

Required Qualifications, Skills and Capabilities:

• Minimum 1 year of experience in Banking Operations / F&O Operations / Client Servicing within the financial services industry is required

• Ability to work under pressure with strict deadlines

• Bachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills

• Prior experience with Alteryx and Macro is highly preferred

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b9fbd6c531a381d25c00ede17a2a5135

Responsibilities:

• Utilize data mining, analysis, and visualization techniques to generate insightful reports for business users
• Play a pivotal role in driving the adoption of Data Analytics within agency business units, providing valuable insights and guidance on the strategic implementation of data-driven practices.
• Utilize data analytics capabilities to drive the future business and technology vision, including areas like AI, machine learning, advanced analytics, etc.
• Document and present analytical solutions to ensure proper documentation and understanding

Requirements:

• Bachelor's degree in Business Analytics, Actuarial Science, Mathematics, Statistics, Engineering, Computer Science or any related discipline
• Hands-on experience with data analysis platforms or programming languages
• Proficiency in Python, PySpark, and SQL, with the ability to quickly learn and adapt to other analytics tools.
• Hands-on experience in data visualisation tools such as Power BI
• Excellent communication skills
• Fluency in both written and spoken Chinese and English
• Fast learner with strong analytical skills and a passion for data
• Prior experience in the insurance business is a big plus

We are looking for Cyber Security Analyst on a 12 months extendable contract basis.

As a Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation.

This position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Key Responsibilities:

• Answer incoming calls to assist with information security inquiries or issues.
• Document all interactions accurately for record-keeping and analysis.
• Follow established processes and guidelines to handle common issues.
• Collaborate with team members to resolve more complex problems or escalate as necessary.
• Monitor your assigned queues and work cases in an efficient and effective manner

Qualifications:

• Effective typing skills
• Familiarity with Cyber Security and Information Technology
• Strong problem-solving and critical thinking skills
• Effective communication and interpersonal skills

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Singapore Pte Ltd

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP
• Required to work 12h rotating shift (Day/Night)

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance's and industry standards for analytical development and characterization

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

Data Analyst Manager, R&D Project

Reports to: Head of R&D in Singapore

Overall Job Objectives

This position is responsible for tracking and managing WW R&D projects to ensure they are running efficiently in order to maintain the organsiation’s leadership in packaging technologies. Key roles include managing master database, monitoring projects development status, and generating monthly progress reports.

Core Roles and Responsibilities

• Manage R&D program database. Enter new projects, update projects in progress, and remove from database once completed.
• Lead monthly project status meetings to collect the updated status on all projects run by R&D.
• Summarize R&D key metrics such as schedule, expense, etc. and submit a monthly report to Head of ATSH R&D for review.
• Improve reports and analysis upon request from R&D executives.
• Work with Head of ATSH R&D to implement better project management flow in the company.

Job Specifications

• Bachelor/Master’s Degree in Engineering
• 5+ years of working experience in semiconductor packaging industry
• Proficient with MS Office (Excel, Powerpoint). Familiarity with SAP, PLM preferred.
• Sufficient familiarity with semiconductor packaging
• Understanding of multinational culture and interpersonal skills to work with R&D teams located in Asia (Korea, Japan, others)

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operational IT Support Analyst

• 3 years of relevant experience
• Tracking of eMemo/Contract activities - must
• Staff Onboarding / Off-boarding process
• Track Incident and Problem ticket.
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document.
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Locatipn: 396, Alexandra Road, Singapore
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team.

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Must have overall 3 years experience.

Domain : Banking

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About the client:

Our client is a reputed organization

Responsibilities:

• Functional Business Analyst who can double up as PM for projects under Retail Customer Assisted Channels.
• Perform Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights
• Collaborate with BU Specialists to elicit and review business requirements.
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Identify value based & outcome driven requirements and manage risks through prioritization.
• Write business functional release notes and contribute to deployment plan.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships.
• Manage the overall Programme risk profile, track risk/issue aging, work-through escalations, change governance and related issues. Implement the risk mitigation / issue resolution plans.

Requirements:

• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant experience in Retail Banking Operations/Contact Centre
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Broad understanding of technology and operational processes across functions – Deposits, Loans, Wealth Management.
• Familiar with change management processes and project management fundamentals
• Well versed in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Nice to have: Knowledge of Enterprise Workflow Management System; Lean/Six Sigma process re-engineering skills; Getting actionable insights using data

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte LtdEA License No. 01C4394 EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Main Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment. Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Job Requirements

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Good understanding of HPLC and Empower software.
• Well versed in cGMP regulations.
• May require working on 12 hours shift.

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is an investment firm focusing on renewable energy within Asia. They are currently looking for an Investment Analyst to join their team to build and drive a large portfolio of projects in Asia.

You will be responsible for:

• Supporting and potentially becoming a lead in transaction management with external partners from contracting to exit.
• Support asset/portfolio management activities t
• Updating the model and communicating with the investors with monthly reports.
• Maintain and update financial models (including acquisition, portfolio model, and resale model) and its day-to-day operations.
• Source deals from developers/partners across target markets.
• Create and maintain pitchdecks for fund raising needs or LP investors communication purposes.
• Prepare investment memos and financial models including due diligence checks.

Requirements:

• Bachelor’s Degree in Finance, Economics, or Business
• At least 1 year of experience in Investments/ Renewables
• Proficiency in Microsoft Excel
• Excellent communication skills
• Ability to work independently and is a team player

Interested candidates may reach out to Jacqueline at [email protected] for a confidential chat!

Salary: up to $3700 + 300 allowance

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas (pickup at Jurong East)

Job Description:

• Work alongside experienced QC professionals in the same team
• Work on one of the largest project for the QC field
• To prioritise and perform various testing /analysis in a timely manner, in order to support the business requirements
• Analysis of Bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP)
• Problem solving of analytical methods as well as troubleshooting of equipment
• Involvement in method transfers and validation
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares,autoclaving etc
• Any other duties as assigned by your Supervisor/Manager

Job Requirements: Min Diploma/Degree in Life Sciences w min internship experience in HPLC and GC in Pharmaceutical industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job description (In Detail):

Responsibilities:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirements:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description & Requirement :

Bachelor Degree in Information Technology, Computer Science or equivalent.

· 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.

· Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.

· Possess strong analytical, critical thinking, and problem-solving skills.

· A team player who has growth mindset and confident to work independently.

· Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.

· Experience with ETL process, SQL and automation technology

· Experience in project management and Agile methodology skills with strong delivery mindset.

· Good understanding of tax and finance business domain.

· Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

· Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.

· Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.

· Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.

· Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).

· Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.

· Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.

· Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.

· Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.

· Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.

· Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.

· With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.