We are hiring a Senior Manager (Senior Lead Analyst) for one of our government client team to drive and deliver IT strategies. The candidate will be responsible for all components of the planning initiatives, from conceptualisation, strategy formulation, funding approval to outcome measurement. The Senior Manager will also work with the implementation teams comprising of project managers, change management specialists, business analysts and clinical subject matter experts to define and scope the initiative, schedule, cost and resource requirements.

• RESPONSIBILITIES:
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• possesses an analytical mind, and is able to see interconnections with system solutions and usability
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objectives
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes
• Analyse systems/data products and processes to identify enhancement opportunities
• Secretariat support

REQUIREMENTS:

• Programme management experience; preferably in managing programmes in a medium to large-sized organisation
• Ability to think strategically; understand and interpret policies to apply to IT enablement
• Ability to establish and cultivate relationships with a variety of key stakeholders
• Demonstrated planning capability applicable to the implementation of large scale programmes
• Well-developed communication, negotiation and professional writing skills
• Good team player
• Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Business Analyst (Salesforce)

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: $8800
• Job Type: 1 year Contract (renewable)

About the Role:
We are seeking a detail-oriented Business Analyst (Salesforce) to bridge the gap between business needs and Salesforce technology solutions. You will play a pivotal role in gathering requirements, analyzing processes, and ensuring the successful implementation of Salesforce solutions that drive business efficiency and growth.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
• Translate business needs into functional and technical specifications for Salesforce configurations and customizations.
• Work closely with developers and Salesforce administrators to design and implement solutions.
• Conduct gap analysis and recommend process improvements.
• Develop user stories, workflows, and wireframes to illustrate solutions.
• Facilitate workshops, user training, and knowledge transfer sessions.
• Perform end-to-end testing to ensure quality delivery.
• Maintain documentation for processes, configurations, and solutions.
• Stay updated on Salesforce capabilities and recommend best practices.

Key Requirements:

• Bachelor’s degree in Business, IT, or related field.
• Proven experience as a Business Analyst, preferably in Salesforce projects.
• Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, and integrations.
• Proficiency in gathering and documenting business and functional requirements.
• Experience in tools such as JIRA, Confluence, or similar project management systems.
• Strong analytical, problem-solving, and communication skills.
• Salesforce certifications (e.g., Salesforce Administrator or Business Analyst) are a plus.

Why Join Us?

• Opportunity to work on impactful Salesforce projects in a dynamic environment.
• Competitive compensation and benefits package.
• Professional growth opportunities through training and certifications.

If you are passionate about leveraging Salesforce to solve business challenges, we’d love to hear from you!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Our Client is one of the world’s leading logistics providers with a strong reputation for innovation, sustainability, and global reach

Job Summary:

• MNC Logistics Company
• Career Progression
• Profile Enrichment
• 5 Days Work Week
• AWS + VB

Job Responsibilities:

• Perform detailed data analysis and validation, as needed, to provide actionable insights.
• Automate scorecard reports for various business units using Python, R, VBA, and PowerAutomate.
• Develop and maintain multiple Power BI dashboards to visualize daily operations, KPIs, and financial performance.
• Design PowerApps to capture missing data that can enhance productivity, justify costs, and identify anomalies.
• Offer IT support and troubleshoot platform issues when necessary.
• Actively participate in and drive Operational Excellence (OPEX) and Continuous Improvement (CIP) initiatives.

To Succeed in This Role, You Should Have:

• Bachelor of Computing, System Development or equivalent.
• At least 3 year of relevant experience in an IT-related role.
• Proficiency in Python, R, VBA, coding, PowerAutomate, PowerBI, and Tableau.
• Strong critical thinking, problem-solving abilities, and a strong work ethic.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Senior IT Business Analyst (Software Application)

Our client is looking for a Senior IT Business Analyst to join the team & spearheading the BA activities

Responsibilities:

• Organize and conduct system requirement meetings with end-users and stakeholders to address product roadmap and operational issues.
• Utilize human-centered tools and methods to facilitate workshops, identifying opportunities, problems, and mapping service journeys.
• Prioritize requirements by analyzing information with stakeholders and deliver functional and design specifications.
• Translate business requirements into technical requirements.
• Prepare business requirements documentation and presentation materials.
• Identify and mitigate issues and risks for assigned projects.
• Align stakeholders for implementation and post-implementation phases.
• Evaluate and recommend solutions that meet business needs.
• Collaborate with developers to troubleshoot and resolve technical issues.

Requirements:

• Minimum 8 years of business analysis experience.
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or related field.
• Business Analysis certification (e.g., CCBA®, CBAP®) preferred.
• Ability to translate business requirements into technical documents.
• Strong technical understanding to grasp solution constraints and able to do simple troubleshoot for the existing applications.
• Strong analytical and critical thinking skills with effective problem-solving abilities.
• Ability to influence and effectively communicate ideas to stakeholders, both orally and in writing.
• 2 Positions Available

Location : North East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

· Business Analyst for corporate internet banking

Key Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Key Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

ROLES & RESPONSIBILITIES:

- Perform monitoring activities using tools provided as well as reviews of transactions flagged out

- Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.

- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client

- Handle ad hoc duties as required

REQUIREMENTS:

- Minimum 1 year of experience working in an administrative role

- Fast learner and good team player

- Demonstrates good communication skills and comfortable to work in a fast-paced environment

- Working/shift hours are 10am-10pm, 4 days a week

- Able to work rotating shift hours including weekends and public holidays

Key Responsibilities:

Functional Support:

• Understand business needs and translate them into technical requirements.
• Analyze and design for new enhancements/functionalities.
• Data mining and testing to ensure new enhancements/ functionalities to meet business needs.
• Work with users and developers to improve processes and functionality.

Technical Support:

• Assist with Java application development and troubleshooting after post-implementation.
• Write and optimize SQL queries for reporting and data analysis.
• Support users with technical issues and work on improving system performance.

Problem Solving:

• Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation.
• Help analyze operational problems and suggest improvements.

Teamwork:

• Work closely with both technical teams and business users to ensure smooth communication.
• Contribute to system improvements and process automation.

Skills and Requirements:

• Knowledge of Java and Cobol Mainframe programming
• Experience with SQL databases and query writing.
• Good functional business analysis skills and attention to detail.
• Good problem-solving skills and attention to detail.
• Strong communication skills to work with both technical and non-technical teams.
• A team player who is eager to learn and grow.

Optional 'Good to Have' Skills:

• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field.
• 3-4 years of experience working with Java, Cobol and SQL.
• 3+ years of experience in Implementation (SDLC) and Change Request Related.
• Experience in technical support or a similar role is a plus.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Overview (Summary of the Role)

ARC(Advanced Response Center) Tier 1 (or Level 1 Technical Support) is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for products or services. An ARC typically employs trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

ARCs often handle more complex issues that cannot be resolved through standard support channels.

They may also provide 24/7 support and have multilingual capabilities to serve a global customer base.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an ARC plays a critical role in ensuring that customers receive high-quality technical support and service for products and services.

ARC Tier 1 is responsible for providingfirst level technical support to the Client’s customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provides basic technical or non-technical support functions.

Responsibilities

• Perform log & route [to Tier 2 or Resolver Team(s)]
• Server and network monitoring
• SOC (Security Operations Center)monitoring
• Perform 1st level troubleshooting on End-User Computer/Server/Network
• Basic POS troubleshooting
• Application troubleshooting
• Event monitoring
• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR handling)
• Record and manage all issues in Service Management System
• Broadcast notification
• Zscaler L1 troubleshooting and request fulfillment.
• Password reset and unlock.
• Provide timely status update on issues escalated and to close tickets within service level agreement.
• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Job Requirements

• Willing to perform 12-hour Shift Work or Office Hours.
• At least 1 year IT support experience preferably in the IT service desk environment.
• Candidates who do not meet the experience required will still be considered if they can demonstrate proficient technical skills.
• Have technical knowledge & skills in following :-

- O365

- MS Excel (Pivot, filter, graphs)

- MS PowerPoint

- MS Windows

- Basic Desktop Troubleshooting & Resolution

- Basic Network Troubleshooting & Resolution

- BMC Remedy / ServiceNow

- Cloud Telephony system

• Good communication skill in English
• Good customer service skill
• ITIL4 Foundation certified advantageous
• Knowledge of service quality skill
• Knowledge of service level management
• Able to multi-task.
• Ability to work in a team.

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and market activities.

· Relevant experience on Asset Control software

· Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

· Relevant experience with working with external source like Bloomberg, reuters

· Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

· Proven experience in technical proficiency with strong skills in SQL,

· High level of proficiency in unix/linux scripting.

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

o Appetite for continuous improvement and automation.

o Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

o Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

o Excellent communication and interpersonal skills.

o Strong analytical and troubleshooting skills.

The Singapore Meetings & Events team manages over 130 events per year, for employees of the company, held at external venues, which range from training events for 10 people up to the annual office-wide events for over 700 people.

The events include small dinners, lunch bookings in exclusive private dining rooms, training sessions, office wide meetings, office wide cocktail events, community BBQ’s, graduate functions and many other events.

In this specific role, the Meetings & Events Analyst/Senior Analyst involves taking that original brief from the beginning to seeing the event through to the end (listen to the brief, research, venue sourcing, negotiation, logistics, financial admin, budget planning, communication management, reconciliation & closing of event).

These are detailed below.

• Provide guidance on the company's policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events
• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of the office where possible for events
• Be the main point of contact with clients and vendors for all events
• Venue sourcing: provide options to internal clients based on their brief & budget
• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event
• Negotiation of rates and terms with suppliers
• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans
• High volume administration duties
• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.
• Arrange printing and materials for events
• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)
• Draft & send communications
• RSVP management through online events management tool
• Use the company's internal tools (including new Meetings & Events tool) to manage events
• Follow the company's Meeting & Event policies to ensure compliance
• Ability to use the company's registration system for events
• Provide occasional off-site support for functions
• Develop and maintain excellent working relationships with stakeholders and suppliers
• Assist M&E Manager with internal communications ideation and delivery
• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary
• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Qualifications and Experience
Education
• Qualification in a related field (e.g. events management) an advantage

Skills
• Excellent Customer Service skills
• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills
• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality
• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment
• Ability to exercise tact and diplomacy in all dealings
• Attention to detail
• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)
• Good financial acumen including budget management & understanding of financial reporting
• Strong computer skills and confident and professional phone manner
• Critical thinker with superior issue resolution skills
• 3rd Party Vendor/Partner & Service Quality Management
• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)
• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure
• Not afraid to roll up sleeves and get involved and take ownership where necessary
• Policy interpretation and implementation
• Stakeholder relationship management
• Project/program management skills preferable, including continuous improvement methodologies
• Experience in a corporate environment preferable
• Good restaurant/venue/supplier knowledge in Singapore
• Strong time management skills
• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience
• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements
• Light travel, if required.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Summary

We are seeking a Business Analyst with a strong interest in business processes and process re-engineering.
You will be part of the IT Application team supporting the In-house application.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or similar fields;
• At least 3-7 years of experience in delivering and supporting IT applications as a Business Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Familiarity with a particular industry (such as finance, healthcare, or retail) can be an advantage;
• Certifications like SCRUM Master or Product Owner are advantageous.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

· Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

· Should have (5-7) years of experience in Production Support of financial systems.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

• 12-month contract opportunity (with potential for extension) with a leader in the Banking industry
• Play a key role in managing critical data centre and network infrastructure, ensuring smooth operations and high availability.
• Achieve work-life balance with 12-hour shifts (Thursday to Sunday), giving you extended time off during the week to rest and recharge.

About the Role

Our client is a globally recognized leader in financial services, with a strong presence in banking, investment, and wealth management. They offer a comprehensive range of world-class financial solutions designed to meet the diverse needs of clients around the world.

As a DCSD Infrastructure Technical Analyst, you will be a key contributor in maintaining and supporting the complex infrastructure of our client’s data centers. This role involves the installation, configuration, and management of network systems and hardware, ensuring optimal performance and uptime. The ideal candidate will have experience with enterprise data center environments and a strong foundation in network infrastructure, combined with the ability to troubleshoot and solve technical issues effectively.

What you’ll be doing

In this role, you will be responsible for the following:

• Hardware & Network Installations: Perform installation, de-installation, relocation, and testing of network hardware (routers, switches, firewalls, encryptors) and systems within the data center. Ensure that all installations meet the required service-level standards.
• Carrier Circuit Management: Install, relocate, and test carrier circuits to ensure network connectivity across various hardware.
• Cabling & Infrastructure Management: Manage the installation, relocation, and testing of patch cabling for systems and network hardware, maintaining organized and effective cabling practices.
• Vendor Coordination:Collaborate with facilities, electrical, and communications vendors to facilitate the installation of infrastructure elements such as power circuits, cabinets, and network components.
• Network & SAN Infrastructure Support: Assist in coordinating the installation and management of network configurations and SAN cabling, ensuring that performance and reliability standards are met.
• Consumables Management: Oversee the management of critical consumables (cables, labels, rail kits, etc.) to ensure efficient day-to-day operations.

What are we looking for

The ideal candidate will have -

• At least 2 years of hands-on experience in data center infrastructure, network hardware, and communications systems implementation and maintenance.
• Knowledge of data center environments, including PDUs, RPPs, SANs, and network infrastructures.
• Understanding of complex inter-networked environments, such as Ethernet, TwinAx (100GigE, 25GigE, 10Gig, 100M etc) token ring, and WAN technologies (OC-x, DS-x).
• Familiarity with TCP/IP protocols, subnetting, and WAN technologies.
• Strong analytical and troubleshooting skills to identify and resolve system and network-related issues.
• Excellent written and verbal communication skills to interact with vendors, team members, and stakeholders.
• Experience in managing or coordinating technical infrastructure projects is an advantage.
• While not required, familiarity with the Financial Services industry is a plus.

What’s in it for you

• Competitive Compensation: Receive a competitive compensation ensuring that your expertise is well rewarded.
• Work-Life Balance: With 12-hour shifts from Thursday to Sunday, you’ll enjoy 3 days to recharge and pursue personal interests.
• Career Development: Gain invaluable experience in managing enterprise-level data center operations and network infrastructure.
• Dynamic Work Environment: Work with a collaborative, skilled team and participate in impactful projects that make a difference.
• Long-Term Opportunities: There is potential for this assignment to extend beyond the initial 12-month period, with future opportunities to grow your career within our client's organization.

About Us

Purview Services is a global leader in providing innovative workforce solutions and technology-driven infrastructure services. We support organizations across industries such as telecommunications, IT, and financial services by offering tailored workforce solutions, including staffing, consulting, and project management. Our expertise extends to delivering end-to-end technology solutions that help clients optimize, secure, and scale their infrastructure. With a presence in 18+ countries providing services to mid-market and Fortune 500 companies, Purview Services is committed to driving operational excellence and empowering businesses with the talent and technology needed to thrive in an ever-evolving landscape.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the comapny's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Shape the success of real estate funds and investments
• Gain exposure to diverse real estate markets, strategies and industry leaders

About Our Client

Our client is a leading real estate investment firm with a focus on creating sustainable value through disciplined investment strategies and a deep understanding of market dynamics. With a commitment to excellence and a track record of success, they aim to deliver consistent, long-term value for our investors and stakeholders.

Job Description

• Conduct detailed financial modelling and sensitivity analyses to support investment underwriting and valuation of real estate assets.
• Assist in market research and competitive analysis to assess the viability and potential returns of new investment opportunities.
• Support due diligence processes by gathering, verifying and analysing data related to property acquisitions and dispositions.
• Prepare investment memos, presentations and reports for internal stakeholders and external investors.
• Monitor and evaluate the performance of existing portfolio assets, identifying areas for improvement and flagging potential risks.
• Track industry trends, market conditions and economic factors to provide strategic insights into the real estate sector.

The Successful Applicant

• Bachelor's degree in Finance, Real Estate, Economics, or a related field.
• Minimum 4 years of experience in real estate, investment banking, private equity or a related financial role.
• Strong financial modelling skills.
• Excellent analytical, quantitative and problem-solving skills.
• Strong communication skills and the ability to present complex information clearly and concisely.
• Ability to work independently, manage multiple projects and meet deadlines in a dynamic environment.
• Familiarity with real estate investment structures and market analysis.
• Strong attention to detail and an ability to identify key investment risks and opportunities.

What's on Offer

This role offers the opportunity to contribute to high-impact investment strategies within the real estate sector. You will work alongside seasoned professionals, gaining exposure to a wide range of property types and investment approaches. Our collaborative culture emphasises growth and development, making it an ideal environment for individuals looking to build a successful career in real estate investment.

Contact

Almas Alwani Binte (Lic No: R1871112 / EA no: 18S9099)

Quote job ref

JN-112024-6589390

Phone number

+65 6541 9971

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

• Develop and support middle-to-back-office capabilities for private market processes, including deal execution, transaction booking (e.g., capital calls, cash distributions, invoices), and valuations.
• Develop, implement, and manage Objectives and Key Results (OKRs) for the product team to ensure alignment with company goals, drive focus, and measure progress. Regularly review and adjust OKRs to reflect changing priorities and ensure successful achievement of key product milestones.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Prioritize features based on business goals and technical feasibility.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases, and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training, and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team, and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track and take corrective actions to address any deviations.

Requirement:

• Possess a degree in Finance, Information Technology, Computer Science, or a related field.
• Minimum 8 years of experience in technology business analysis or software development, with a focus on investment/banking applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, use cases in Gherkin format, visual modeling, and business processes.
• High expertise in ETL processes, SQL, and APIs.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the investment business domain.
• Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Bachelor’s degree in Computer Science, Information/ Infocom

Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses

hands-on’ knowledge and experience in end-to-end Software Development

Life Cycle;

c) Experience in IT project implementation, specifically on user requirements

gathering, IT business analysis, applic1ation solutioning, UI/UX design

and using automated testing software such as Tricentis TOSCA would be

an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or

ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and

communicate effectively with stakeholders to ensure business needs are

met; and

g) Experience in working under minimal supervision and to demonstrate

ability to ensure tasks are well completed and project is on schedule.

Responsibilities:

• Assist in the completion of bespoke investor reporting – quarterly and ad-hoc.
• Internal reporting including investment overviews, valuations, dry powder and various analytics.
• Updating the database of service providers.
• Updating the sustainability database and the Green Certifications database for the flagship APAC fund.
• Support the GRESB 2025 submission process through data collection and coordinating tenant surveys.
• Assist with the annual MSCI data collection and submission.
• Assist with the annual MAS survey submission.

Requirements:

• Degree with at least 3 years relevant experience

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24950

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

About the Role:

We are seeking a skilled Business Analyst with a strong background in CRM implementation and enhancement projects. You will act as the bridge between business stakeholders and technical teams, ensuring CRM solutions align with organizational goals.

• Working Hours: Mon-Fri
• Job Type: Contract (one-year)
• Salary Package: up to $8000 (basic) + AWS

Key Responsibilities:

• Gather, analyze, and document business requirements for CRM systems.
• Collaborate with stakeholders to design CRM solutions that improve customer engagement and operational efficiency.
• Lead workshops and facilitate discussions to understand business needs and process gaps.
• Translate business needs into detailed functional and technical specifications.
• Support project delivery by managing timelines, scope, and deliverables.
• Conduct user acceptance testing (UAT) and provide training to end users.
• Ensure CRM solutions comply with industry standards and best practices.

Requirements:

• Over 5 years of experience in a Business Analyst role with a focus on CRM projects.
• Proven expertise in CRM platforms (e.g., Microsoft Dynamics CRM, Salesforce, or others).
• Strong knowledge of process mapping, gap analysis, and requirements gathering.
• Familiarity with Power Platform, Power Automate, or related tools is a plus.
• Excellent communication, stakeholder management, and problem-solving skills.
• Bachelor's degree in Business, IT, or a related field.

What We Offer:

• Competitive compensation package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Team Description:

System Operations Team Handling a total of 55 Core Banking Systems

Job Duties

Responsible to ensure that operations and business requirements for core banking related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for core banking related initiatives.

Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.

Engage & walkthrough impacts of change with Operation team to ensure process and people readiness for regular releases and project initiatives.

Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers queries, feedbacks, issues & complaints.

Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

Ability to ensure all enhancement deliverables are completed on time with good quality standards.

Job Requirements:

Possess knowledge / understanding of retail operation processess & system capabilities/functionalities

Strong analytical skills

Good interpersonal & communication (both spoken/written) skills

Job Duties:

1. Responsible to ensure that operations and business requirements for core banking related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for core banking related initiatives.

2. Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.

3. Engage & walkthrough impacts of change with Operation team to ensure process and people readiness for regular releases and project initiatives.

4. Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers’ queries, feedbacks, issues & complaints.

5. Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

6. Ability to ensure all enhancement deliverables are completed on time with good quality standards.

Job Requirements:

1. Possess knowledge / understanding of retail operation processess & system capabilities/functionalities

2. Strong analytical skills

3. Good interpersonal & communication (both spoken/written) skills

4. Domain knowledge: Core Banking & Retail Banking (Integrated Multi-Channel Host/Internet Banking/Mobile Banking/AS400)

5. Business Requirements Documentation/Functional Specifications Documentation

6. Good to have: Jira, Data Mapping, SQL Queries

*Company transport pickup Islandwide available*

Responsibilities:

• Responsible for housekeeping duties in the lab.
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process control samples and final API and data verification.
• Ensure that all test equipment is used and maintained correctly.
• Perform any method transfer or method qualification reports or equipment qualifications and support the transfer of new products.
• Maintain up-to-date, complete and precise records of all tests performed.
• Adhere to cGMP and GLP requirements and apply 6S concept.
• Assist in the resolution of quality problems as required.
• Developing and changing of in-house laboratory procedures as appropriate.
• Train new analyst.
• Support Audit preparation and any audit related activity
• Adheres to and supports all EHS & E standards, procedures and policies
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Requirements

• Min. Degree in Biochemistry / Bioengineering or related science field of studies
• Prior QC lab / GMP experience needed
• Experience with HPLC & GC is a must
• Comfortable to work 12 hours shifts (have extra allowance)
  

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Monitor global crude oil markets trend, analyse price and premium movements, spreads, and market indicators to identify trading opportunities.
• Evaluate the factors influencing crude oil prices and premiums, including production levels, geopolitical risks, market speculation, and transportation logistics etc…
• Analyse and provide forecast on global and regional demand for crude oil, focusing on economic growth, transportation trends, industrial usage, and government policies.
• Evaluate supply factors, including production capacity, strategic reserves, OPEC decisions etc…
• Provide insights into how supply-demand dynamics influence crude oil pricing and trading strategies.
• Prepare daily, weekly, and monthly market reports for the trading team.
• Maintain and update databases of market data, trade information, and historical price data.
• Develop and maintain analytical models and tools to support trading decisions.

Requirements:

• Degree in Business Analyst, International Trading, Economic or any related field
• At least 2 years’ experience in trading, market analysis, or a related role within the oil and gas industry
• Strong understanding of global crude oil markets, including pricing methodology, premiums, supply, and demand dynamics etc…
• Proficiency in trading platforms and data analysis tools
• Proficiency in speaking and writing Mandarin is essential for effective communication with China counterparts and head office

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129